ACCESS TELECARE

The Patient Registration Specialist will accurately capture patient demographic data and insurance coverage details to ensure correct insurance billing. This includes performing comprehensive patient registration and verifying insurance eligibility and coverage benefits. | Candidates must have a high school diploma and 1-2 years of experience in Revenue Cycle, Registration, and Medical Billing. A solid understanding of registration and billing processes, along with strong communication and analytical skills, is required. | Who we are: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health.  We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com [https://accesstelecare.com/] to check us out.   What you’ll be responsible for: We are seeking an experienced and detail-oriented Patient Registration Specialist. The Patient Registration Specialist will support the team by accurately capturing patient demographic data and insurance coverage details to ensure correct insurance billing. This role requires a strong understanding of healthcare eligibility processes and insurance verification protocols throughout the assignment. What you’ll work on: * Perform comprehensive patient registration, including obtaining accurate demographic and insurance information from multiple Electronic Medical Record (EMR) systems and entering this info into Access TeleCare’s billing system  * Verify insurance eligibility and coverage benefits using payer portals, phone calls, and real-time eligibility tools * Identify and resolve issues related to insurance eligibility, including coordination of benefits and out-of-network policies * Escalate complex coverage or registration issues to management or the billing department as needed * Maintain compliance with HIPAA and all regulatory guidelines regarding patient data and insurance handling * Other duties as assigned  What you’ll bring to Access TeleCare: * High school diploma required * A minimum of 1-2 years’ experience in Revenue Cycle, Registration and Medical Billing * Solid understanding of registration and billing * Knowledge of medical terminology, anatomy, and physiology * Must also have a focus on regulatory and billing requirements * Ability to maintain confidentiality * Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments * Demonstrated proficiency with Microsoft office programs (Excel, Word, and PowerPoint) communication, and collaboration tools in various operating systems * Ability to work effectively under deadlines and self-manage multiple projects simultaneously * Strong analytical, organizational, and time management skills * Flexibility, detail-oriented, and adaptability in a fast-paced environment  * Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment  * Must be able to remain in a stationary position 50% of the time   About our recruitment process: We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 2 interviews via Zoom.    Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.

The Registration Specialist will perform comprehensive patient registration and verify insurance eligibility and coverage benefits. They will also identify and resolve issues related to insurance eligibility and maintain compliance with HIPAA regulations. | Candidates must have a high school diploma and 1-2 years of experience in Revenue Cycle, Registration, and Medical Billing. A solid understanding of registration and billing processes, as well as strong communication and analytical skills, is required. | Who we are: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health.  We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com [https://accesstelecare.com/] to check us out.   What you’ll be responsible for: We are seeking an experienced and detail-oriented Registration Specialist on a full-time contractual basis from January 5, 2026 through March 5, 2026. During this defined period, the Specialist will support the team by accurately capturing patient demographic data and insurance coverage details to ensure correct insurance billing. This role requires a strong understanding of healthcare eligibility processes and insurance verification protocols throughout the assignment. What you’ll work on: * Perform comprehensive patient registration, including obtaining accurate demographic and insurance information from multiple Electronic Medical Record (EMR) systems and entering this info into Access TeleCare’s billing system  * Verify insurance eligibility and coverage benefits using payer portals, phone calls, and real-time eligibility tools * Identify and resolve issues related to insurance eligibility, including coordination of benefits and out-of-network policies * Escalate complex coverage or registration issues to management or the billing department as needed * Maintain compliance with HIPAA and all regulatory guidelines regarding patient data and insurance handling * Other duties as assigned  What you’ll bring to Access TeleCare: * High school diploma required * A minimum of 1-2 years’ experience in Revenue Cycle, Registration and Medical Billing * Solid understanding of registration and billing * Knowledge of medical terminology, anatomy, and physiology * Must also have a focus on regulatory and billing requirements * Ability to maintain confidentiality * Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments * Demonstrated proficiency with Microsoft office programs (Excel, Word, and PowerPoint) communication, and collaboration tools in various operating systems * Ability to work effectively under deadlines and self-manage multiple projects simultaneously * Strong analytical, organizational, and time management skills * Flexibility, detail-oriented, and adaptability in a fast-paced environment  * Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment  * Must be able to remain in a stationary position 50% of the time   About our recruitment process: We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 2 interviews via Zoom.    Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.

Lead enterprise automation strategies, oversee AI/ML and RPA implementation, and manage cross-functional teams to deliver scalable automation solutions. | Minimum 7 years in automation, AI/ML, leadership experience, healthcare industry knowledge, cloud platform expertise, and strong communication skills. | WHO WE ARE Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval — and have maintained that accreditation every year since inception. We love what we do, and if you want to know more about our vision, mission, and values, visit accesstelecare.com [https://accesstelecare.com/] to check us out. The Opportunity Reporting to the CTIO, the Senior Director of Automation serves as a key leader of the technology team, responsible for driving intelligent automation strategies, including AI, ML and RPA, to meet the company’s business requirements and growth objectives. The efficient, secure and stable operation of our automation infrastructure is crucial in maintaining the high availability and performance of our solution and services. The Senior Director serves as both thought leader and strategist as well as technical architect in creating and leading a team to deliver proof of concept pilots and frameworks for enterprise adoption. This role leads optimization and innovation initiatives that will transform the clinical and operational provision of care via telemedicine.  What you’ll do * Serve as the primary technical architect and trusted colleague for the company’s enterprise-wide automation strategy, translating clinical and operational goals and requirements into successful technical implementations aligned with company strategy * Oversee the exploration and collaborate with engineering and IT leadership to implement novel AI/ML models as well as traditional RPA solutions that automate workflows and improve efficiency * Develop strong partnerships with senior leaders and cross-functional teams, enterprise and product architecture, infrastructure, operations, security, and development partners to identify and prioritize automation opportunities that can deliver the most value * Gather business requirements, document user stories, contribute to business process mapping, and design and implement technology solutions  * Oversee end to end delivery and quality of automation projects, ensuring the correct technical solution, configuration, and development is implemented on-time to meet documented requirements * Define, measure, and monitor key performance indicators to track success in achieving planned outcomes including ROI and present data regularly to departmental leaders * Manage relationships with key automation vendors, staying current with evolving capabilities and ensuring secure and stable delivery * Contribute to change management initiatives, including managing expectations and defining adoption strategy * Establish procedures and ensure proper use of project and release management tools and tactics across cross-functional teams, including user documentation and SOPs * Establish and manage frameworks to ensure compliance with required regulatory frameworks including ethical and responsible use of AI, data privacy, and security * Determine and manage staffing strategy, including leading a team of administrators, developers, and third-party vendors, from recruitment, onboarding, management, coaching, and performance evaluation * Prepare and present program-level communications for executives and stakeholders * Provide excellent customer service to meet or exceed expectations during launch or migration * Proactively coordinate the validation, documentation, and deployment of new builds and releases to mitigate risk to the business * Develop and maintain a network of industry contacts, perform research on industry trends, and make strategic and tactical recommendations to improve business operations * Contribute to technology team initiatives and assist with other relevant projects as assigned * Provides direct supervision of staff, including assignment of work tasks, coaching, and general performance management * Coaches, develops, and mentors direct reports with an emphasis on building career paths for professional growth * Administers progressive discipline, including corrective action when necessary, to ensure high levels of job performance and compliance with company policy * Conducts formal performance appraisals for all direct reports and develops action plans for continued development and performance improvement * Manages payroll activities for direct reports to include timekeeping, approval for time off requests, and other administrative functions * Other duties as assigned What you’ll bring  * Bachelor's Degree in Technical Management, Computer Science, Engineering or related field, or equivalent work experience * Minimum of 7 years of experience in automation, machine learning, data science, and AI with at least 5 years in a leadership or senior management role * Preferred: master’s degree in computer science / engineering or related field * Experience in healthcare, CLP, payer enrollment, RCM / IDR required * Proven track record of successfully delivering and scaling enterprise-level AI and automation solutions with documented business impact * Expert, hands-on experience with automation platforms, ISVs and SIs, including best practices, limitations, and performance considerations of the platform * Technical foundation in AI/ML concepts (NLP, computer vision, etc.) * Hands-on experience in RPA administration and development (Automation Anywhere, UIPath) * Experience in cloud platforms (AWS, Azure, GCP) and applications, modern software development lifecycle and agile practices, and implementing and integrating at enterprise-scale * Advanced skills in leadership, change management, and culture change * Willingness to be a player-coach, with a track record of building high-performing teams of developers, analysts, and vendors * Highly developed capabilities in negotiation, facilitation, and consensus building * Exceptional communications and presentation skills (written and oral) as well as demonstrate the ability to work effectively across departments * Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems * Ability to work effectively under deadlines and self-manage multiple projects simultaneously * Strong analytical, problem-solving, organizational, and time management skills * Ability to optimize reporting and tracking systems for performance measurement * Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment  * Must be able to remain in a stationary position 50% of the time * Occasional travel for meetings and collaboration  Why Join Access TeleCare? * 100% Remote work with national impact and executive visibility * Comprehensive benefits — health, dental, vision, life, and 401(k) * Flexible vacation and wellness days — we value performance and balance * Culture of ownership, transparency, and results — where the best ideas rise   Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Lead operational strategy and execution for behavioral health service line, including clinician onboarding, staffing, performance metrics, and cross-functional collaboration to drive growth and efficiency. | Bachelor's degree plus 5+ years in consulting, healthcare operations, or multi-site clinical management with strong data, leadership, and communication skills in a remote, high-growth environment. | Own the Operations. Drive the Growth. Transform Behavioral Health Access. At Access TeleCare, we're redefining how hospitals and health systems deliver care. As the nation's largest provider of telemedicine solutions, our platform - Telemed IQ - brings specialty care to patients wherever they are, improving outcomes while optimizing operational efficiency. We're seeking a Director of Clinical Operations to take full ownership of the performance and scalability of our behavioral health service line - one of the fastest-growing areas of our business. This is a high-visibility leadership role for a data-driven, execution-oriented leader ready to build systems, lead teams, and deliver measurable results. If you're a consulting-trained operator who thrives on solving complex challenges, leading through influence, and building scalable infrastructure from strategy to execution - this is your next big step. The Opportunity Reporting to the Vice President of Clinical Operations, you'll lead the operational strategy and execution engine for Access TeleCare's behavioral health programs. You'll be empowered to design, own, and continuously improve how our clinicians are onboarded, deployed, and supported across hospitals nationwide. You'll have end-to-end accountability for service-line success - from ensuring clinical readiness and pay accuracy to driving key performance metrics, operational efficiency, and margin growth. This is a role where your decisions directly shape business outcomes and where strong performance will be recognized with significant career growth opportunities. What You'll Do • Own service-line operations - lead all aspects of clinician onboarding, staffing, and readiness for new program launches • Build scalable systems and processes that ensure accuracy, efficiency, and consistent delivery across all sites of care • Use data as a leadership tool - create and own metrics, dashboards, and KPIs that guide decisions and measure success • Drive operational improvement - identify opportunities to streamline workflows and enhance provider and client experience • Collaborate cross-functionally with Legal, Payroll, CLPE, Recruiting, and Technology to ensure operational alignment • Lead and develop a team that embodies accountability, precision, and service excellence • Communicate with clarity and confidence, managing complex conversations and setting direction across stakeholders • Influence business growth through insight-driven decision making and hands-on leadership What You'll Bring • Bachelor's degree in healthcare administration, business, or related field • 5+ years of experience in consulting, healthcare operations, or multi-site clinical management • Proven ownership mindset - you see beyond tasks to business outcomes and take responsibility for results • Exceptional Excel and quantitative skills, with a knack for turning data into strategy • Demonstrated success in leading cross-functional teams through growth, change, and operational complexity • Strong executive communication skills, able to lead discussions with clinicians, clients, and senior leaders • A passion for solving complex operational problems in a mission-driven healthcare organization • Comfort working in a high-growth, high-accountability, remote environment Why Join Access TeleCare • Strong total compensation, with base salary and performance incentives tied to measurable results • 100% Remote work with national impact and executive visibility • Comprehensive health, dental, vision, life, and 401(k) benefits • Flexible vacation and wellness days - we value high performance and balanced living • A chance to lead a core business line at the forefront of healthcare innovation • A culture of ownership, transparency, and results - where the best ideas rise Ready to Own Something That Matters? If you're a data-driven leader who thrives on challenge, accountability, and impact - and you're ready to take full ownership of a business-critical operation - we want to talk to you. Apply today and help shape the future of behavioral health access across the country!

The Scheduling Manager leads the scheduling team and manages the development and implementation of Physician and Advanced Practice Provider schedules. They also collaborate with internal teams to ensure efficient scheduling and improved clinical quality. | Candidates must have a bachelor's degree and at least 5 years of relevant work experience, including 3 years in physician scheduling or workforce management. Strong communication, organizational, and project management skills are essential. | Who we are: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com [https://accesstelecare.com/] to check us out.  What you’ll be responsible for: Reporting to the Senior Vice President of Specialty Services, the Scheduling Manager supports and leads the scheduling team and is responsible for the management, development, and implementation of Physician and Advanced Practice Provider (APP) schedules in accordance with defined metrics and operational goals. The Scheduling Manager also provides input to internal teams such as Sales, Implementation, Client Engagement and Practice Management capacity planning.  What you’ll work on:  * Lead a team to generate and post Physician and APP schedules, monthly, across all sites of care (e.g., Pulmonary Critical Care, Maternal Fetal Medicine, Infectious Disease, Hospitalist, Nephrology, Cardiology and Managed Services), utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters  * Lead team in identifying and executing opportunities through enhanced scheduling to improve clinical quality (response times, gaps) and/or reduce costs * Ensure ongoing maintenance of real-time schedule changes * Assist with the formation of facility specific physician panels as part of implementation process, dependent upon existing and future state licensure/privileges * Create summaries of coverage progress and remaining deficiencies * Compile capacity/coverage needs by site of care, by physician group, or other criteria to include a summary of progress * Handle escalated physician outreach to resolve capacity and/or coverage needs and coordinate with Practice Management clinical leadership as needed * Function as a co-liaison along with the Practice Administrators to the Clinical Support Team to ensure that the full scope of service delivery is considered from a scheduling perspective  * Compile reports from various data sources as needed by leadership * Share feedback on scheduling tools with technology leadership to drive continued improvements * Collaborate with scheduling leaders across other service lines to share and incorporate best practices * Coach and mentor direct reports, providing a strong employee experience * Provides direct supervision of staff, including assignment of work tasks, coaching and general performance management * Coaches, develops and mentors direct reports with an emphasis on building career paths for professional growth * Administers progressive discipline, including corrective action when necessary, to ensure high levels of job performance and compliance with company policy * Conducts formal performance appraisals for all direct reports and develops action plans for continued development and performance improvement * Manages payroll activities for direct reports to include timekeeping, approval for time off requests, and other administrative functions * Other duties as assigned What you’ll bring to Access TeleCare: * Bachelor’s degree in a related field * At least 5 years of relevant work experience, including at least 3 years’ physician scheduling or workforce management related experience  * Prior management experience preferredPrior experience with SalesForce, APP Exchange Products, SalesForce Reporting and List View preferred * Highly effective communication skills (written and oral) * Excellent organizational and project management skills, with an emphasis on hitting key deliverables/dates * Ability to multitask and prioritize tasks  * Understanding of provider scheduling  * Able to act decisively and maintain discretion  * Detail oriented  * Ability to collaborate across multiple cross-functional teams * Proficiency with Microsoft Excel, PowerPoint, Word and general computer skills * Ability to thrive in a high growth, remote, 100% remote, and fast-paced organization.  * Must be able to remain in a stationary position 50% of the time Company perks: * Remote Work * Health Insurance (Medical, Dental, Vision) * Health Savings Account * Flexible Spending (Medical and Dependent Care) * Employer Paid Life and AD&D (Supplemental available) * Flexible Vacation Policy, Wellness Days, and Paid Holidays   About our recruitment process: We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom. The information in this job description has been designed to indicate the general nature and level of work performance by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employee assigned to this job.   Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal