7 open positions available
Lead and oversee the company's financial planning, revenue forecasting, and analytics to support strategic growth and profitability. | Extensive experience in FP&A, strategic financial leadership, and a background in SaaS or payment processing industries, with strong leadership and communication skills. | Company : ABC Fitness Solutions Join ABC Fitness, the leading technology provider for the fitness industry! Job Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Our Values Best Life We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact. Growth Mindset We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally. One Team From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive. Position Summary The Senior Director of Financial Planning & Analysis (FP&A) will be a strategic finance leader, responsible for driving revenue performance, leading in-depth software and payment processing analytics, and partnering with business leaders to influence strategic decisions and investment priorities. This individual will play a critical role in shaping both short- and long-term strategic growth initiatives, ensuring profitability, and building scalable processes and governance to support sustained performance and enterprise readiness. The Senior Director will lead and mentor a team of finance professionals, serving as a trusted advisor and thought partner to executive leadership across Product, Engineering, GTM, and Strategy. This role requires a blend of technical expertise, strategic thinking, executive communication, and leadership maturity to influence outcomes, guide complex financial decisions, and deliver actionable insights. What You’ll Do Strategic Financial Leadership Oversee and influence the development of short- and long-term financial forecasts, with a primary focus on revenue, SaaS growth and retention, and payment processing economics. Partner with executive leadership to evaluate new product launches, pricing strategies, and go-to-market investments, ensuring financial discipline and value creation. Develop financial models and scenario analyses to support strategic planning, M&A, and organic growth initiatives. Align financial plans with strategic objectives to drive profitable and sustainable growth. Represent FP&A in executive level discussions, providing insight and clarity on performance, risks, and opportunities. Revenue & Payment Processing Analytics Own the forecasting, budgeting, and reporting of company revenue, including SaaS subscriptions and payment processing streams. Provide actionable insights into transaction volumes, take rates, customer behavior, and unit economics. Partner with Product and Operations to evaluate payment innovation opportunities, margin improvements, and cost optimization. Develop and maintain performance dashboards and KPIs that measure revenue predictability, efficiency, and strategic growth trends. Business Partnership Serve as a strategic business partner and advisor to senior leaders across the organization, influencing decision-making with financial insights and recommendations. Collaborate with Sales and Customer Success to align growth forecasts with pipeline data and retention metrics. Support Product and Technology teams with business cases, ROI analyses, and investment prioritization. Proactively identify financial risks and opportunities and provide data-driven recommendations to optimize resource allocation and performance. Team Leadership & Development Manage, mentor, and develop a team of high-performing FP&A professionals. Build a culture of accountability, continuous learning, and data-driven decision-making. Elevate team capability to operate cross-functionally and engage effectively with senior stakeholders. Establish best-in-class financial planning processes, systems, and tools that scale with company growth and evolving complexity. What You’ll Need 12+ years of progressive finance experience, including at least 8 years in FP&A leadership roles. Strong background in SaaS and/or payment processing industries; private equity portfolio company experience strongly preferred. Proven ability to lead financial forecasting, planning, and analysis at a global, multi-product company. Demonstrated success in strategic business partnership and executive influence, driving outcomes that shape company direction. Expertise in revenue modeling, unit economics, and margin optimization. Strong understanding of payment processing economics (interchange, settlement, merchant acquiring) highly desirable. Excellent leadership and people management skills; track record of building, coaching, and retaining high-performing teams. Advanced financial modeling and analytical skills; proficiency in Excel, Power BI, or equivalent tools. Exceptional communication and presentation skills; ability to distill complex data into clear, actionable insights for executive stakeholders. Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA or CPA preferred. And It’s Nice to Have Background in capital planning, M&A integration, or large-scale transformation initiatives. Experience in a high-growth or private equity-backed environment with a focus on operational excellence and value creation. Demonstrated ability to balance strategic priorities with hands-on execution in a fast-paced, dynamic environment. WHAT’S IN IT FOR YOU: Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement Medical/Dental/Vision coverage EAP – we get you help when you need it. Period. Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 And more! – so many benefits we couldn’t even fit them all here! Please note that the salary information shown below is a general guideline only and based on employees in USA and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for USA based candidates for this position is $165,000-198,5000 USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. Please note that the salary information shown below is a general guideline only and based on employees in Canada and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for Canada based candidates for this position is $180,000-215,000 CAD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com. About ABC Fitness ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com #LI-REMOTE If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our employees are encouraged to be pro-active in expressing their ideas and contributing to the company’s future. We have achieved this through constant pursuit of new developments and innovations in an exciting team environment. Likewise, ABC contributes to our employees’ futures. In addition to our outstanding employee benefits, employees also receive training on an on-going basis allowing them to develop their strengths and move up in the company.
Handle inbound/outbound calls, process mail, and ensure quality service to customers, maintaining departmental standards. | Must have excellent communication skills, ability to multi-task, and a reliable home office setup; 1-2 years customer service experience preferred. | Company : ABC Fitness Solutions Join ABC Fitness, the leading technology provider for the fitness industry! Job Description INTRODUCTION: This position is directly responsible for handling inbound and outbound calls and mail while providing quality service to customers. This position is directly responsible for the overall productivity of the call center. WHAT YOU’LL DO: Responsible for taking inbound calls and processing mail directed from the queue; Typical inbound interactions include but are not limited to: Assisting clients and members with billing questions, account updates and corrections, report reviews, advising of cancellation and freeze policy and resolving disputes. Research member accounts to ensure all requests received are as outlined by the club; Communicate with clients and members when documentation is not correct. Responsible for accurately noting each account with the interaction content Maintain individual standards: Meet minimum QA goal of 90%; Minimum schedule adherence of 92%; Maintain an average talk time of 320 seconds or less; Maintain an average mail time of 435 seconds or less; Maintain an acceptable error percentage Maintain departmental standards Any other duties as assigned by Manager or management Regular and reliable attendance required WHAT YOU’LL NEED: Must be able to work any shift including our latest shift from 12PM – 9PM Central Shift are assigned based on the needs of the call center and are not negotiable. Must be able to work a rotating schedule post training 100% mandatory attendance for 9-week training period; 8 am -5 pm CST, Mon-Fri (fully remote) Must be able to work overtime as needed. Must type 40 WPM Employee must furnish a high-speed internet connection to connect to ABC’s server - must be connected by wire. Experience with Microsoft Word, Excel, Outlook Must be able to accurately and effectively communicate with other departmental staff members, members and clients both verbally and in writing Ability to multi-task in a fast-paced environment Must be extremely detail-oriented and able to make sound decisions Must be self-motivated Must possess good grammar skills and professional phone presence Must be dependable Must have a secure, quiet work at home environment Must provide internet services that meet and/or exceed internet service requirements outlined by company guidelines High school diploma or equivalent Excellent verbal and written communication skills Ability to problem solve using deductive reason skills in a timely manner Basic skills including but not limited to addition, multiplication and division of whole numbers, decimals and fractions Flexibility and adaptability to frequent change Must be able to sit for prolonged periods of time up to 8-10 hours per day with periodic breaks Must be able to look at a computer monitor and type for prolonged periods of up to 8-10 hours per day with periodic breaks Must be able to speak and listen for prolonged periods of time up to 8-10 hours per day with periodic breaks. Employee must furnish a mobile phone, landline phone and/or devices necessary to receive and send business communications if system is unavailable to communicate or to report an absence. AND IT’S GREAT TO HAVE: Bi-lingual is a plus 1-2 years Customer Service experience preferred Billing experience beneficial WHAT’S IN IT FOR YOU: Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement Medical/Dental/Vision coverage EAP – we get you help when you need it. Period. Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 And more! – so many benefits we couldn’t even fit them all here! Please note that the salary information shown below is a general guideline only and based on employees in USA and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for USA based candidates for this position is $17.50 USD hourly. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com. About ABC Fitness ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com #LI-REMOTE If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our employees are encouraged to be pro-active in expressing their ideas and contributing to the company’s future. We have achieved this through constant pursuit of new developments and innovations in an exciting team environment. Likewise, ABC contributes to our employees’ futures. In addition to our outstanding employee benefits, employees also receive training on an on-going basis allowing them to develop their strengths and move up in the company.
Architect and lead revenue intelligence, KPIs, and sales tech systems to optimize GTM performance. | 15+ years in revenue analytics, sales tech, or BI leadership; proven Salesforce governance experience; strong stakeholder influence and operational mindset. | Company : ABC Fitness Solutions Join ABC Fitness, the leading technology provider for the fitness industry! Job Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Our Values Best Life We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact. Growth Mindset We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally. One Team From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive. INTRODUCTION ABC is looking for a strategic and systems-oriented leader to join our Revenue Operations team as the Sr. Director, Revenue Intelligence. Reporting to the VP of Revenue Operations, this new role will architect the intelligence, data governance, and GTM tech infrastructure that powers our commercial engine. This leader will centralize analytics, define KPI frameworks, and lead the governance of Salesforce and the broader sales tech stack, enabling Marketing, Sales, and Customer Success to operate with clarity and confidence. WHAT YOU'LL DO Stand up and lead a centralized Revenue Intelligence team supporting GTM leaders with timely, trusted insights. Build and govern the KPI framework spanning the full revenue lifecycle—from MQL to retention. Design and manage reporting architecture and dashboards that guide performance and decision-making. Own Salesforce strategy, roadmap, and governance across GTM systems (e.g., Salesloft, routing tools, attribution platforms). Establish data governance, workflows, and operating rhythms to ensure data accuracy and systems reliability. Lead the Sales Technology team: Salesforce admins, automation specialists, and technologists. Manage system change control, prioritization, backlog, and sprint planning to reflect GTM strategy and field needs. Partner with Finance, Product, Marketing Ops, and CS Ops on forecasting, planning, and lifecycle analytics. Drive automation, reduce manual workload, and streamline workflows across the commercial stack. Deliver predictive models for conversion likelihood, risk scoring, coverage planning, and customer success signals. WHAT YOU'LL NEED 15+ years of experience across revenue analytics, sales technology, RevOps, or business intelligence leadership. Proven track record owning Salesforce strategy and governance at scale. Deep experience leading analytics teams and building commercial performance reporting. Strong understanding of the full GTM lifecycle: demand, pipeline, sales, onboarding, and retention. Operational mindset: can connect systems, data, and process to accelerate business performance. Excellent communication and stakeholder influence—able to translate complexity into clarity. Experience reducing technical debt, enforcing governance, and driving adoption of new tools/processes. A growth mindset and track record of building scalable functions in evolving, high-growth orgs. AND IT'S GREAT TO HAVE Experience managing tech stack across Marketing, Sales, and Customer Success. Background in predictive analytics and advanced modeling for GTM teams. Experience leading geo-dispersed operations and analytics teams. Familiarity with integrated data platforms and BI tools (e.g., Tableau, Looker, Sigma). Prior success aligning RevTech roadmap tightly with GTM and RevOps strategy. WHAT’S IN IT FOR YOU: Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement Medical/Dental/Vision coverage EAP – we get you help when you need it. Period. Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 And more! – so many benefits we couldn’t even fit them all here! Please note that the salary information shown below is a general guideline only and based on employees in USA and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for USA based candidates for this position is $170,000 -- $190,000USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com. About ABC Fitness ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com #LI-REMOTE If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our employees are encouraged to be pro-active in expressing their ideas and contributing to the company’s future. We have achieved this through constant pursuit of new developments and innovations in an exciting team environment. Likewise, ABC contributes to our employees’ futures. In addition to our outstanding employee benefits, employees also receive training on an on-going basis allowing them to develop their strengths and move up in the company.
Build and lead a global demand operations function, optimize the demand funnel, and align marketing and sales efforts to drive predictable growth. | 15+ years in Revenue, Demand, or Growth Operations within SaaS or digital sales, with proven leadership in building global functions, deep understanding of GTM funnels, and fluency in Salesforce and marketing automation platforms. | Company : ABC Fitness Solutions Join ABC Fitness, the leading technology provider for the fitness industry! Job Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Our Values Best Life We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact. Growth Mindset We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally. One Team From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive. INTRODUCTION ABC is seeking a seasoned and strategic leader to join our Revenue Operations team as the Sr. Director, Demand Operations & Effectiveness. Reporting to the VP of Revenue Operations, this new role will build and lead a global function unifying SDR Operations, Marketing Operations, and Marketing Technology. As the connective tissue between Marketing and Sales, you will architect the systems, rhythms, and processes that transform top-of-funnel interest into high-quality pipeline. This is a foundational leadership opportunity to design a scalable demand engine and shape how ABC drives predictable growth. WHAT YOU'LL DO Build and lead a centralized Demand Operations function, spanning inbound/outbound SDR operations, marketing operations, and marketing technology. Architect processes, workflows, and governance to ensure speed, quality, and accountability across the entire demand funnel. Own MQL → SQL → SAL performance; partner closely with Sales to optimize conversion. Lead lead routing, segmentation, and assignment logic globally, ensuring SLAs and follow-up discipline. Define SDR operating model: cadences, tech stack, productivity metrics, and process playbooks. Strengthen cross-functional alignment between Marketing campaigns, SDR readiness, and Sales pipeline planning. Partner with Marketing on channel performance, funnel diagnostics, capacity planning, and forecasting. Create a predictable demand engine that supports Q+1 and Q+2 pipeline goals. Collaborate with Rev Intelligence and RevTech to drive system requirements, reporting accuracy, and funnel insights. Lead through ambiguity, stand up new operating rhythms, and influence executive stakeholders to align demand creation with revenue outcomes. WHAT YOU'LL NEED 15+ years of experience in Revenue, Demand, or Growth Operations within high-velocity SaaS or digital sales environments. Proven leadership across SDR and Marketing Operations, with experience building global functions. Deep understanding of GTM funnels, lead lifecycle, conversion optimization, and performance governance. Executive presence and ability to influence cross-functional stakeholders. Strong analytical and operational background, with experience managing funnel models, capacity plans, and KPIs. Hands-on fluency in Salesforce and marketing automation platforms; knowledge of lead routing tools and workflow systems. A builder's mindset—thrives in white space and scaling functions from 0 → 1. High adaptability, entrepreneurial drive, and demonstrated cross-functional influence. AND IT'S GREAT TO HAVE Prior leadership of a scaled, global SDR function. End-to-end revenue lifecycle ownership across Marketing, Sales, and Customer Success. Expertise in modern SaaS digital sales motions. Experience managing geo-dispersed teams across North America, EMEA, and APAC. Background in aligning tech stack and data strategy to GTM needs. WHAT’S IN IT FOR YOU: Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement Medical/Dental/Vision coverage EAP – we get you help when you need it. Period. Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 And more! – so many benefits we couldn’t even fit them all here! Please note that the salary information shown below is a general guideline only and based on employees in USA and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for USA based candidates for this position is $170,000 -- $190,000USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com. About ABC Fitness ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com #LI-REMOTE If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our employees are encouraged to be pro-active in expressing their ideas and contributing to the company’s future. We have achieved this through constant pursuit of new developments and innovations in an exciting team environment. Likewise, ABC contributes to our employees’ futures. In addition to our outstanding employee benefits, employees also receive training on an on-going basis allowing them to develop their strengths and move up in the company.
Manage the full revenue lifecycle, improve onboarding and customer experience, and lead strategic initiatives to optimize revenue growth. | 10-15 years in Revenue Operations or related fields, experience with post-sale workflows, pricing, and cross-functional leadership, with strong analytical skills. | Company : ABC Fitness Solutions Join ABC Fitness, the leading technology provider for the fitness industry! Job Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Our Values Best Life We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact. Growth Mindset We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally. One Team From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive. INTRODUCTION ABC is seeking a go-getter and player-coach to join our Revenue Operations leadership team as the Sr. Director, Revenue Growth & Customer Experience (CX). Reporting to the VP of Revenue Operations, this net new role will build the operating model that connects closed-won deals to revenue realization, onboarding success, and long-term value. This leader owns the end-to-end revenue lifecycle, ensuring speed, consistency, and quality from sales handoff through customer activation. The role is critical in reducing onboarding friction, increasing attach rates of strategic products, and strengthening pricing, packaging, and discount governance. The ideal candidate brings a growth mindset, thrives in ambiguity, and can drive cross-functional execution across Sales, CS, Product, and Finance. WHAT YOU'LL DO Own the full Bookings → Revenue lifecycle, building SLAs and accountability for onboarding throughput and time-to-live metrics. Identify and resolve friction points between Sales, Onboarding, and Customer Success that delay activation or hinder customer experience. Lead attach-rate strategy and expansion readiness, building plays and insights to support ARPU growth. Own pricing, packaging, and discount governance frameworks, partnering with Finance and Product. Establish clear guardrails and approval workflows that ensure deal quality and margin protection. Create a unified operating rhythm connecting GTM and post-sale functions around customer readiness. Build early-life health indicators in partnership with CS, Rev Intelligence, and Strategy teams. Translate onboarding performance and attach data into revenue forecasts and business planning inputs. Lead strategic programs to reduce onboarding churn, optimize handoffs, and accelerate value realization. Support Voice-of-Customer initiatives tied to product readiness, onboarding experience, and early customer health. WHAT YOU'LL NEED 10–15 years in Revenue Operations, CX, Customer Success, Onboarding, or GTM leadership roles. Deep understanding of the post-sale lifecycle, onboarding workflows, and early value realization. Experience managing pricing, packaging, discounting, and commercialization strategy. Proven success leading complex, cross-functional initiatives with multiple stakeholder groups. Strong analytical skills and business acumen—able to connect insights to scalable action. Executive presence with the ability to influence outcomes across Sales, CS, Product, and Finance. Growth mindset and self-starter mentality; comfortable operating in evolving structures. AND IT'S GREAT TO HAVE Project management experience driving initiatives from concept through adoption. Background in Voice-of-Customer programs or onboarding experience design. Familiarity with Salesforce, onboarding/collaboration platforms, and lifecycle data tools. Prior success improving attach rates, onboarding throughput, or revenue recognition speed. Experience collaborating with geo-dispersed teams and aligning time zones across functions. WHAT’S IN IT FOR YOU: Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement Medical/Dental/Vision coverage EAP – we get you help when you need it. Period. Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 And more! – so many benefits we couldn’t even fit them all here! Please note that the salary information shown below is a general guideline only and based on employees in USA and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for USA based candidates for this position is $150,000 -- $170,000USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com. About ABC Fitness ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com #LI-REMOTE If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our employees are encouraged to be pro-active in expressing their ideas and contributing to the company’s future. We have achieved this through constant pursuit of new developments and innovations in an exciting team environment. Likewise, ABC contributes to our employees’ futures. In addition to our outstanding employee benefits, employees also receive training on an on-going basis allowing them to develop their strengths and move up in the company.
Manage and grow client accounts, identify new business opportunities, deliver product demonstrations, and collaborate with internal teams to meet sales targets. | 5+ years in B2B sales or account management within the fitness or health club industry, strong communication skills, experience with sales tools like Salesforce, and ability to manage complex sales cycles. | Company : ABC Fitness Solutions Join ABC Fitness, the leading technology provider for the fitness industry! Job Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Our Values Best Life We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact. Growth Mindset We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally. One Team From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive. INTRODUCTION: We are seeking a driven and results-oriented Senior Account Executive to join our team in the North American health club industry. This is a fantastic opportunity for a motivated individual who thrives in a fast-paced environment and excels in building strong client relationships. As a Senior Account Executive, your role will be instrumental in driving business growth across North America and helping health clubs succeed by prioritizing customer needs and delivering exceptional value. In this position, you'll be motivated by the bigger picture, focusing on helping businesses across the health and fitness industry thrive. If you are someone who is accountable, ethical, and consistently strives for excellence. Your genuine care for customers and integrity will make you stand out as you build lasting relationships and achieve collective success within the industry. A passion for learning and continuous improvement is key to your success in this role. You are always eager to expand your knowledge of the health club industry, adapt to new challenges, and bring innovative solutions to the table. If you're an expert in sales with a strong background in the health club sector and are passionate about helping your clients succeed, this is the role for you. WHAT YOU’LL DO: Proactively identify and pursue new business opportunities within the North America market through prospecting, calls, emails, social media, and more. Build and maintain strong, long-lasting client relationships, helping them maximize their partnership with ABC Fitness. Deliver tailored product demonstrations and presentations that align with client needs. Develop and execute sales strategies to meet revenue and growth targets. Collaborate with marketing and product development teams to create effective sales collateral and promotional materials. Provide client feedback to inform product enhancements and innovations, ensuring ABC Fitness offerings stay competitive in the North American market. Work with customer support to ensure client satisfaction and retention. Manage and maintain a detailed sales pipeline, accurately forecasting sales opportunities. Represent the company at industry events and conferences across North America to promote ABC Fitness and uncover new business opportunities. Stay updated on ABC’s suite of technology products and services to maintain expertise. Complete Quarterly Business Plans and submit Expense Reports in a timely manner. WHAT YOU’LL NEED: 5+ years of experience managing mid-level client accounts or related experience in the health club or fitness industry (fewer years required with a degree). Strong understanding of the B2B sales process, including lead generation, prospecting, and closing deals, particularly in the North America market. Excellent communication and presentation skills, with a keen attention to detail. Proven ability to manage complex sales cycles with multiple stakeholders and decision-makers. Strong analytical skills and experience with sales tools such as Salesforce and SalesLoft. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Proficient in Microsoft Word, Excel, and Outlook. Familiarity with the Australian health and fitness industry, including market trends and key players, is a plus. Join our team and play a pivotal role in shaping the future of the health club industry in North America, to help our customers turn their fitness visions into seamless reality. WHAT’S IN IT FOR YOU: Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement Discounts – access to discounts with our partners, such as Dell, Microsoft & many more. Medical/Dental/Vision coverage EAP – we get you help when you need it. Period. Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 And more! – so many benefits we couldn’t even fit them all here! Please note that the salary information shown below is a general guideline only and based on employees in the United States and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for U.S. based candidates for this position is $75,000 -- $85,000 USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com. About ABC Fitness ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com #LI-REMOTE If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our employees are encouraged to be pro-active in expressing their ideas and contributing to the company’s future. We have achieved this through constant pursuit of new developments and innovations in an exciting team environment. Likewise, ABC contributes to our employees’ futures. In addition to our outstanding employee benefits, employees also receive training on an on-going basis allowing them to develop their strengths and move up in the company.
Lead and manage client onboarding projects, serve as primary client contact, coordinate internal teams, and ensure successful business and financial integration of new customers. | Minimum 2 years relevant experience, advanced Microsoft Excel skills, strong communication and organizational abilities, and ability to manage multiple projects. | Company : ABC Fitness Solutions Join ABC Fitness, the leading technology provider for the fitness industry! Job Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Our Values Best Life We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact. Growth Mindset We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally. One Team From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive. Onboarding Project Manager As a member of our global onboarding team, you will be responsible for managing the complete business and financial integration of new customers onto ABC’s platforms, typically within 90 to 120 days of joining. This role ensures client needs are met through the development and delivery of application solutions, systems, and processes based on requirements gathered during discovery and sales. The manager oversees project planning, scheduling, staffing, and budget constraints, serving as the primary client contact throughout the onboarding lifecycle. WHAT YOU’LL DO: Lead and manage client onboarding projects, including scope definition, scheduling, and resource allocation. Serve as the primary point of contact for clients, ensuring clear communication and timely resolution of issues. Facilitate requirements discussions and document business and financial integration needs. Coordinate with internal departments to ensure seamless onboarding and client satisfaction. Provide specialized training and support to clients, helping them maximize the value of ABC’s solutions. Track client interactions and project progress using Salesforce or designated CRM tools. Approve deliverables and oversee post-delivery signoff. Generate client-specific reports for financial, production, marketing, and demographic insights. Collaborate with software development to advocate for product enhancements. Transition clients to the Client Management Division upon project completion. Maintain expert-level knowledge of ABC’s client-facing software and systems. Record and submit expenses in accordance with company policy. Perform additional duties as assigned. WHAT YOU’LL NEED: Advanced proficiency in Microsoft Excel; intermediate skills in Word, Access, Outlook, and OneNote. Strong verbal and written communication skills. Excellent time management and organizational abilities. Demonstrated leadership and problem-solving capabilities. Ability to manage multiple projects and collaborate across departments. Minimum 2 years of relevant experience. High school diploma or equivalent required. WHAT’S IN IT FOR YOU: Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement Medical/Dental/Vision coverage EAP – we get you help when you need it. Period. Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 And more! – so many benefits we couldn’t even fit them all here! Please note that the salary information shown below is a general guideline only and based on employees in the United States and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for U.S. based candidates for this position is $65,000.00 -- $70,000.00 USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. Please note that the salary information shown below is a general guideline only and based on employees in Canada and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for Canada based candidates for this position is $65,000.00 -- $70,000.00 CAD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com. About ABC Fitness ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com #LI-REMOTE If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our employees are encouraged to be pro-active in expressing their ideas and contributing to the company’s future. We have achieved this through constant pursuit of new developments and innovations in an exciting team environment. Likewise, ABC contributes to our employees’ futures. In addition to our outstanding employee benefits, employees also receive training on an on-going basis allowing them to develop their strengths and move up in the company.
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