A1 Garage Door Service

Manage and secure enterprise business applications, conduct system audits, oversee integrations, and develop governance frameworks. | Extensive experience in enterprise systems management, API and cloud environment proficiency, and strong security and documentation skills. | This a Full Remote job, the offer is available from: Arizona (USA), Maryland (USA) As a Systems & Applications Administrator, you move beyond desktop support to manage the overarching health and security of our entire Microsoft 365 cloud-centric ecosystem. Your role is focused on the centralized governance, administration, and security of enterprise business applications. Acting as the primary administrative authority, you will bridge the gap between technical infrastructure and business operations. You will lead the effort to identify and document a decentralized landscape of existing systems, transitioning the organization into a centrally governed, scalable, and audit-able administration model. This role is not an end-user help desk position; rather, it is a high-level stewardship role designed to ensure system integrity, security, and operational discipline. What You’ll Do • Centralized Administration: Serve as the "Global Admin" for core enterprise platforms (such as ServiceTitan, HRIS, and ERP/Accounting systems), managing configurations, user roles, and permissions using least-privilege and Role-Based Access security principles. • System Discovery & Inventory: Conduct a comprehensive audit of all current tools, integrations, and administrative access points to create the organization’s first formal system governance framework. • Integration Oversight: Manage the "connective tissue" of the company by overseeing APIs, third-party integrations, and data exchanges, ensuring they are secure and efficient. • Process Engineering: Develop and maintain the master repository of technical documentation, standardizing how onboarding, offboarding, and system updates are executed across the company. You will plan, test, and document all system changes and updates to ensure zero-to-minimal business disruption. Leading the technical side of the Change Advisory Board (CAB). • Vendor & Vendor Management: Act as the primary technical point of contact for external vendors and service providers, ensuring that our hosted systems integrate seamlessly and meet service level agreements (SLAs). • Advanced Support: Provide advanced troubleshooting and support for complex system/application issues; partner with IT Support, Infrastructure, Security, and business stakeholders to restore service and prevent recurrence. What You’ll Bring • Advanced Experience: 5 – 8 years of experience in enterprise systems administration, with a proven track record of managing complex business platforms (ServiceTitan, CRM, or ERP experience is highly preferred). • Technical Versatility: Proficiency with APIs, cloud environments (Intune/M365), and an understanding of ITIL or similar formal governance frameworks. • Security Focus: A deep understanding of identity management (Entra ID/M365) and a commitment to enforcing segregation of duties and audit-ready access controls. • Strategic Problem-Solving: The ability to look at technical issues through a business lens, identifying the root cause of systemic problems and implementing permanent, scalable solutions. • High-Level Communication: Exceptional interpersonal skills, with the ability to translate technical risks and infrastructure needs into actionable insights for non-technical business stakeholders. • Documentation Mindset: The ability to take a "blank slate" environment and build structure through meticulous documentation of data flows, configurations, and procedures. Key Attributes for Success • Strategic Systems Optimization • Decisive Problem-Solving Under Pressure • Data-Driven Lifecycle Leadership • Operational Excellence through documentation #INDA1 Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. This offer from "A1 Garage Door Service" has been enriched by Jobgether.com and got a 75% flex score.

Own lead aggregation, reactivation strategies, vendor management, and performance analysis to maximize revenue from inbound and outbound channels. | Requires 4-7+ years in lead management, CRM, or growth marketing, with proven experience in email/SMS programs and analytics, and familiarity with automation platforms. | This a Full Remote job, the offer is available from: Arizona (USA), Maryland (USA) The Lead Aggregation & Reactivation Manager is responsible for maximizing the value of every lead the business generates—past and present. This role owns the end-to-end strategy and execution of inbound lead aggregation and outbound reactivation programs, ensuring no opportunity is lost, market capacity is efficiently utilized, and historical demand is consistently converted into revenue. Sitting at the intersection of performance marketing, CRM, lifecycle automation, and revenue operations, this role transforms dormant demand into booked jobs through intelligent segmentation, compliant multi-channel outreach, and continuous optimization across email, SMS, and call-based follow-up. What You’ll Do Own Lead Aggregation & Intake • Centralize and manage lead aggregation across all sources, including paid media, LSAs, organic, referrals, partnerships, direct mail, and offline channels • Ensure accurate lead routing, tagging, attribution, and lifecycle status within CRM and reporting systems • Partner with Performance Marketing and Operations to align lead volume with market capacity and staffing • Identify and eliminate lead leakage, duplication, attribution gaps, and quality issues Drive Outbound Reactivation & Lifecycle Strategy • Design and execute multi-channel reactivation strategies targeting: • Dormant and aging leads • Past estimates not converted • Lapsed customers • Seasonal, deferred, or capacity-driven demand • Build segmentation strategies based on time since last contact, service type, market needs, customer value, and job history • Own outbound messaging frameworks, cadence, channel mix, and testing roadmaps to maximize response and booking rates Own Vendor Management & Budget Accountability • Serve as the primary owner for vendors supporting lead aggregation, reactivation, CRM, automation, and outbound programs • Actively manage vendor performance, deliverables, timelines, and spend—ensuring partners are meeting SLAs and driving measurable ROI • Lead regular vendor check-ins, performance reviews, and optimization discussions • Push back when needed—challenging recommendations, costs, and scope creep to protect budget and outcomes • Hold vendors accountable to contracts, commitments, and results, escalating issues quickly when performance falls short • Partner with Finance and Performance Marketing to manage vendor budgets, forecasts, and cost efficiency • Identify opportunities to consolidate tools, renegotiate contracts, or replace underperforming vendors • Ensure vendors align to internal priorities, compliance requirements, and operational workflows—not the other way around Lead Email & SMS Marketing Programs • Own the strategy and execution of all email and SMS programs tied to lead reactivation and lifecycle engagement • Build and optimize automated and manual campaigns, including: • Lead follow-up and nurture flows • Estimate recovery campaigns • Lapsed customer win-back programs • Seasonal and capacity-fill initiatives • Continuously test subject lines, copy, CTAs, timing, sequencing, and personalization • Ensure full compliance with TCPA, CAN-SPAM, opt-in, and data governance standards Manage CRM, Automation & Revenue Operations • Build and maintain email, SMS, and call-based workflows within CRM and marketing automation platforms • Partner closely with Sales Ops and Call Center teams to ensure: • Clear ownership of follow-up actions • Seamless handoffs from automation to human engagement • SLAs are defined, tracked, and consistently met • Maintain high standards for CRM hygiene, including statuses, timestamps, dispositions, notes, and suppression logic Measure, Analyze & Optimize Performance • Track and report on: • Reactivation rates by channel • Cost per reactivated lead • Conversion to booked jobs • Revenue influenced and generated by outbound programs • Build dashboards and recurring insights to inform market capacity planning, campaign prioritization, and budget allocation • Drive continuous improvement through structured testing, iteration, and post-campaign analysis Collaborate Cross-Functionally • Work closely with Performance Marketing, Sales Operations, Call Center teams, and Market Leadership • Serve as the single owner of lead lifecycle integrity—from first inbound touch through re-engagement and conversion What You’ll Bring Required Qualifications • 4–7+ years of experience in lead management, lifecycle marketing, CRM, performance, or growth marketing • Proven experience building and scaling email and SMS programs tied directly to revenue outcomes • Strong working knowledge of CRM and marketing automation platforms (e.g., ServiceTitan, Klaviyo, or similar tools) • High analytical fluency with experience owning dashboards, KPIs, and performance reporting • Demonstrated ability to turn data and insights into operational action Preferred Experience • Background in home services, local services, or multi-location businesses • Familiarity with call tracking, attribution, and lead routing tools • Experience partnering closely with sales, call center, or revenue operations teams • Marketing operations or revenue operations experience Key Attributes for Success • Deeply operational and process-oriented, with strong attention to detail • Revenue-focused mindset with a bias toward testing, learning, and optimization • Comfortable owning ambiguity and building scalable systems from scratch • Strong communicator who can influence cross-functional partners without direct authority • Highly organized, execution-driven, and accountable for outcomes #INDA1 Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. This offer from "A1 Garage Door Service" has been enriched by Jobgether.com and got a 75% flex score.

The Executive Assistant Coordinator will support the Executive Assistant in managing the CEO’s time and priorities, including scheduling, communication, and day-to-day tasks. This role requires quick problem-solving and the ability to adapt to changing priorities while maintaining professionalism. | Candidates should have 3-5+ years of experience in administrative roles with heavy scheduling responsibilities. Proficiency in Microsoft Office, Google tools, and AI tools is essential, along with strong organizational and communication skills. | We are looking for an Assistant to the Executive Assistant to join our corporate office. This role is designed to support the Executive Assistant who manages the CEO’s time and priorities. You’ll be her right hand - helping with scheduling, communication, and day-to-day tasks. This is a critical support role that requires someone who’s organized, quick on their feet, resourceful, and able to keep things moving with professionalism and discretion. If you’re the kind of person who thrives in a fast-paced environment, can adapt quickly, and takes pride in keeping things running smoothly, you’ll be a trust partner the EA can rely on and an essential part of our office. What You’ll Do · Calendaring & Scheduling: Help manage busy and constantly changing calendars in Outlook and Google. Anticipate conflicts, shift priorities, and keep things aligned. · Communication Support: Monitor emails, Teams, calendars, and texts. Ensure urgent items are handled quickly and make sure nothing slips through the cracks. · Admin & Project Support: Own the details that keep things running by managing mailings, coordinating lunches and meetings, organizing files, and jumping in wherever needed. · Problem-Solving on the Fly: Step in to resolve issues, adapt quickly when things change, and keep projects moving without waiting for step-by-step direction. · SOPs & Checklists: Create and maintain SOPs, checklists, and process documents. Use AI tools when helpful to streamline workflows and keep things consistent. · Presentations & Reports: Assist with building PowerPoints, proofreading documents, and organizing files. · Alignment & Clear Communication: Keep the EA updated on what you’re working on, flag issues early, and double-check priorities before taking on extra requests. · Responsiveness: Be available during business hours and flexible to handle early morning, evening, or weekend scheduling needs. Who You Are 3–5+ years of experience in administrative or coordinator roles with heavy scheduling responsibility. Strong with Microsoft Office (especially PowerPoint and Outlook), Teams, and Google tools. AI obsessed and proficient leveraging tools for drafting SOPs, documents, and checklists. Organized, detail-oriented, and proactive, you don’t wait to be told, you see what needs to get done. Natural problem-solver, you look for solutions, not roadblocks, and can figure things out independently. Professional and approachable with the ability to set boundaries and push back respectfully. Discreet and trustworthy with confidential information. Able to handle a fast pace, shifting priorities, and some after-hours communication. Additional Details Full-time, on-site in Phoenix (remote only when the team is traveling) U.S. work authorization and valid driver’s license required Due to the sensitive nature of this role an NDA is required #INDA1 Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Lead performance-focused marketing initiatives with emphasis on ROI tracking, multi-channel campaign optimization, budget management, and cross-functional collaboration to drive business growth. | 5+ years of performance marketing experience, managing traditional and digital media, with strong analytical skills and ability to manage large budgets in a fast-paced environment. | A1 Garage Door Service is seeking an experienced and results-driven Marketing Manager: Performance & Market Growth to lead performance-focused marketing initiatives with an emphasis on ROI tracking, efficiency, and multi-channel optimization. This role will be instrumental in ensuring marketing investments translate into measurable business outcomes, including lead generation, booked jobs, and topline growth. While you’ll play a role in greenfield launches and acquisition integrations, your primary focus will be performance marketing: analyzing campaigns, optimizing spend, and ensuring our investments work harder every month. You’ll work side-by-side with internal channel leads (SEO, Paid Digital, Email/SMS, Social, Content) and external partners, with direct accountability for managing millions in media spend. This includes overseeing print and traditional media, managing vendor performance, and delivering leadership the insights they need to make fast, data-driven decisions. We operate in 30+ markets, thrive on high performance, ownership, and teamwork. This is a hands-on, high-impact role for someone who is both analytical and strategic, comfortable diving into Excel or Tableau to uncover insights, confident holding agencies accountable for ROI, and excited to help fuel A1’s national expansion. Duties & Responsibilities 1. Performance & ROI Tracking (Primary Focus) • Continuously monitor, analyze, and report on campaign performance across all channels. • Track cost per lead (CPL), booked-job conversion rates, ROI, and overall efficiency of marketing spend. • Provide clear and actionable recommendations for reallocating budget to maximize utilization and results. • Develop and deliver executive-ready reporting on lead goals, channel efficiency, and revenue impact. • Measure and report on Cost of Marketing as a % of revenue, supporting strategies to improve efficiency by targeted reductions. 2. Multi-Channel Campaign Oversight • Manage print and traditional media planning, execution, and vendor relationships. • Partner with internal leads across SEO, SEM, Social, Email, and Aggregators to align campaigns with ROI goals. • Tailor performance-driven strategies to fit local market needs, leveraging regional data and insights. • Manage and hold external agencies accountable for pacing, ROI, and deliverables through ongoing oversight and quarterly business reviews. 3. Greenfield & Acquisition Support • Support marketing strategies for new market launches and acquisition integrations, ensuring brand consistency and lead generation. • Oversee execution of acquisition-related marketing tasks (digital assets, GMB updates, press releases, redirects). • Provide performance reviews and improvement recommendations for channel efficiency in new and acquired markets. 4. Cross-Functional Collaboration • Work closely with Sales and Operations to align marketing activity with technician capacity and revenue goals. • Partner with leadership to ensure marketing strategies directly support market-level growth objectives. • Act as a strategic partner, stepping in to solve problems, fill gaps, and drive initiatives forward. 5. Budget Management • Develop, monitor, and optimize marketing budgets across channels and markets with an emphasis on ROI. • Manage resource allocation to support both short-term efficiency and long-term growth. • Direct accountability for $12–15M in annual media spend, with responsibility for accurate pacing, reporting, and reallocation. Skills & Qualifications • Performance Marketing Expertise: Proven ability to track CPL, booked jobs, ROI, and drive measurable efficiency improvements. • Multi-Channel Oversight: Experience managing traditional media (print, direct mail, broadcast) while collaborating with digital channel leads. • Greenfield & Acquisition Knowledge: Familiarity with launching new markets and supporting acquisition integration. • Analytics & Insights: Ability to leverage data using tools like Excel and BI platforms (Tableau, Power BI) for decision-making and campaign optimization. • Collaboration: Adept at working cross-functionally with Sales, Operations, and vendors. • Budget Management: Experience building and managing large marketing budgets with a performance mindset. • Communication: Strong ability to translate data into insights and recommendations for leadership. • Thrives in a fast-paced, high-output environment; comfortable wearing multiple hats, problem-solving, and working with a high-performance team. Education & Experience • Bachelor’s or Master’s degree in Marketing, Business, or related field. • 5+ years of performance marketing experience, preferably in a multi-location or service-based environment. • Proven experience managing traditional media alongside digital stakeholders. • Greenfield and acquisition marketing background preferred but not required. #INDA1 Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $125K - $145K

The Marketing Manager will lead performance-focused marketing initiatives, ensuring that marketing investments translate into measurable business outcomes. This includes analyzing campaigns, optimizing spend, and managing millions in media spend across various channels. | Candidates should have a Bachelor's or Master's degree in Marketing or a related field and at least 5 years of performance marketing experience. Familiarity with traditional media management and greenfield or acquisition marketing is preferred. | A1 Garage Door Service is seeking an experienced and results-driven Marketing Manager: Performance & Market Growth to lead performance-focused marketing initiatives with an emphasis on ROI tracking, efficiency, and multi-channel optimization. This role will be instrumental in ensuring marketing investments translate into measurable business outcomes, including lead generation, booked jobs, and topline growth. While you’ll play a role in greenfield launches and acquisition integrations, your primary focus will be performance marketing: analyzing campaigns, optimizing spend, and ensuring our investments work harder every month. You’ll work side-by-side with internal channel leads (SEO, Paid Digital, Email/SMS, Social, Content) and external partners, with direct accountability for managing millions in media spend. This includes overseeing print and traditional media, managing vendor performance, and delivering leadership the insights they need to make fast, data-driven decisions. We operate in 30+ markets, thrive on high performance, ownership, and teamwork. This is a hands-on, high-impact role for someone who is both analytical and strategic, comfortable diving into Excel or Tableau to uncover insights, confident holding agencies accountable for ROI, and excited to help fuel A1’s national expansion. Duties & Responsibilities 1. Performance & ROI Tracking (Primary Focus) Continuously monitor, analyze, and report on campaign performance across all channels. Track cost per lead (CPL), booked-job conversion rates, ROI, and overall efficiency of marketing spend. Provide clear and actionable recommendations for reallocating budget to maximize utilization and results. Develop and deliver executive-ready reporting on lead goals, channel efficiency, and revenue impact. Measure and report on Cost of Marketing as a % of revenue, supporting strategies to improve efficiency by targeted reductions. 2. Multi-Channel Campaign Oversight Manage print and traditional media planning, execution, and vendor relationships. Partner with internal leads across SEO, SEM, Social, Email, and Aggregators to align campaigns with ROI goals. Tailor performance-driven strategies to fit local market needs, leveraging regional data and insights. Manage and hold external agencies accountable for pacing, ROI, and deliverables through ongoing oversight and quarterly business reviews. 3. Greenfield & Acquisition Support Support marketing strategies for new market launches and acquisition integrations, ensuring brand consistency and lead generation. Oversee execution of acquisition-related marketing tasks (digital assets, GMB updates, press releases, redirects). Provide performance reviews and improvement recommendations for channel efficiency in new and acquired markets. 4. Cross-Functional Collaboration Work closely with Sales and Operations to align marketing activity with technician capacity and revenue goals. Partner with leadership to ensure marketing strategies directly support market-level growth objectives. Act as a strategic partner, stepping in to solve problems, fill gaps, and drive initiatives forward. 5. Budget Management Develop, monitor, and optimize marketing budgets across channels and markets with an emphasis on ROI. Manage resource allocation to support both short-term efficiency and long-term growth. Direct accountability for $12–15M in annual media spend, with responsibility for accurate pacing, reporting, and reallocation. Skills & Qualifications Performance Marketing Expertise: Proven ability to track CPL, booked jobs, ROI, and drive measurable efficiency improvements. Multi-Channel Oversight: Experience managing traditional media (print, direct mail, broadcast) while collaborating with digital channel leads. Greenfield & Acquisition Knowledge: Familiarity with launching new markets and supporting acquisition integration. Analytics & Insights: Ability to leverage data using tools like Excel and BI platforms (Tableau, Power BI) for decision-making and campaign optimization. Collaboration: Adept at working cross-functionally with Sales, Operations, and vendors. Budget Management: Experience building and managing large marketing budgets with a performance mindset. Communication: Strong ability to translate data into insights and recommendations for leadership. Thrives in a fast-paced, high-output environment; comfortable wearing multiple hats, problem-solving, and working with a high-performance team. Education & Experience Bachelor’s or Master’s degree in Marketing, Business, or related field. 5+ years of performance marketing experience, preferably in a multi-location or service-based environment. Proven experience managing traditional media alongside digital stakeholders. Greenfield and acquisition marketing background preferred but not required. #INDA1 Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Partner with trainers and SMEs to design high-impact learning experiences and build interactive e-learning content. Develop job aids and adapt content for various audiences while managing multiple deliverables and deadlines. | Candidates should have 3+ years of instructional design experience and proficiency with Articulate 360. Strong project management and communication skills are essential for this role. | 👋 I’m Tommy, and I’m the CEO of A1 Garage Door. I’m glad you’re here. I started the company in 2007, and we have since grown to be the largest residential garage door service company in North America, operating in 40 markets+ across 20 states. For the next 3 months, we need a creative, get-it-done Instructional Designer to help us deliver training that sticks. We work a hybrid schedule, 2 days remote, and 3 days in office. This role is a temporary assignment of 3 months. (Our office is located in Phoenix, at the corner of 32nd Street and E Broadway Rd.) ✨ Your Mission 🎯 Partner with trainers & SMEs to design high-impact learning experiences 💻 Build interactive e-learning in Articulate 360 & create learning paths in Schoox 📄 Develop job aids, quick guides, and videos that simplify complex topics 🛠 Adapt content for different audiences — from field techs to office staff ⏱ Manage multiple deliverables and hit tight deadlines without sacrificing quality 🧠 Apply adult learning principles so training actually changes behavior 🛠 What You Bring ✅ 3+ years of instructional design experience ✅ Proficiency with Articulate 360 (Storyline, Rise) — Schoox a plus ✅ Strong project management & organization skills ✅ Excellent communication & collaboration skills ✅ Ability to work fast, stay flexible, and still produce polished work 💡 Why You’ll Love This Project Hybrid schedule: 2 days remote, 3 days in-office (Phoenix HQ) Work on training that will live on long after your project ends Pay: $30 – $38/hour, paid bi-weekly as a 1099 Fun, driven team that values creativity and results Duration: 3 months contract 📩 Ready to make an impact? Apply now and let’s get building! #INDA1 Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.