1200 The General Hospital Corporation

Manage daily research operations, strategic planning, staff supervision, and communications to support research mission. | Bachelor's degree with 5+ years research administration experience, supervisory skills, and preferably CRA certification. | Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for managing the daily operations of administrative services within the organization, ensuring smooth and efficient workflows. This role oversees office functions, staff coordination, and provides administrative support to various departments, working to enhance administrative processes, ensure compliance with organizational policies, and support overall operational goals. -Manages daily administrative operations, including scheduling, correspondence, and office logistics. -Coordinates with department heads to ensure that administrative support is aligned with departmental needs. -Monitors and improves office workflows and processes to increase efficiency. -Ensures compliance with hospital policies, procedures, and regulatory requirements. -Supervises and trains administrative staff, managing performance and providing development opportunities. -Oversees budgeting for office supplies and administrative resources, ensuring cost-effective management. -Assists in preparing reports, presentations, and documentation for senior leadership. -Acts as a liaison between the administrative team and hospital leadership to facilitate communication. Qualifications Education Bachelor's Degree Required Master's Degree in Management, Business, or related field preferred Experience Minimum of 5 years of research administration experience in an academic or non-profit research environment Experience in strategic development and implementation Expertise in clinical research oversight and procedures preferred Certified Research Administrator (CRA) or similar credential preferred Experience with foundation and philanthropic funding preferred Experience with communications and development activities preferred Minimum of 2 years of supervisory experience Knowledge, Skills and Abilities - Strong organizational and time management skills. - Excellent communication and interpersonal abilities. - Proficiency in office software and administrative technologies. - Ability to manage multiple tasks and prioritize in a fast-paced environment. - Experience in managing and mentoring a team. Additional Job Details (if applicable) Drawing on extensive professional experience and a broad understanding of organizational development, the Research Operations Manager leads development and implementation of strategy to advance the mission of the Medical Practice Evaluation Center (MPEC), an internationally recognized clinical and modeling research group composed of 16 faculty members and approximately 60 staff, supported by an annual grant portfolio of ~$18 million. Primary responsibilities include strategic planning and implementation for organizational design and operations; recruitment, supervision, and mentorship of operations and research staff; communications and fundraising; and operational improvements including space, equipment, and materials. Reporting directly to the MPEC Director(s) and working collaboratively with the Research Finance Manager, the Research Operations Manager leads development and execution of a broad, forward-facing strategic plan for MPEC that will ensure the sustainability of outstanding performance in support of MPEC’s research and training mission. Organizational Strategic Development & Operations o Develops and executes an engagement strategy to attract new funding sources, with emphasis on philanthropic and foundation partners o Strategic Plan Implementation, Marketing, and External Engagement o Implements the strategic plan through coordinated outreach, engagement, and communications initiatives o Leads marketing and public relations efforts to promote MPEC research, training opportunities, and outcomes o Oversees dissemination of research findings and training offerings to internal and external audiences. o Strengthens visibility and positioning of MPEC locally, nationally, and globally o Builds and sustains collaborative relationships across MPEC pillars, MGB DOM Divisions, other MGB Departments, and external institutions o Identifies strategic priorities and develops a comprehensive strategic plan that increases synergy between MPEC pillars o Collaborates with the Research Finance Manager to expand and sustain federal, foundation, and philanthropic support o Develops and implements a comprehensive strategy for MPEC operational growth o Provides strategic oversight and direction for recruiting, training, mentorship, and professional development for research staff, with operational execution led by employees’ direct supervisor. o Develops and oversees an MPEC communications strategy o With MPEC leadership and faculty, develop a plan to enhance and actively maintain communication of scientific outputs to both public and scientific partners o Work with MPEC staff and faculty acting to promote and disseminate research findings, methods, and training opportunities to highlight and elevate the achievements of the group o Working with MPEC leadership, the Research Finance Manager, and faculty, leverage a range of innovative platforms such as social media and online tools to engage partners, potential collaborators and funders, and the public at large in the outputs, projects, and directions of MPEC o Applies a robust understanding of the processes involved in the overall research efforts. This includes clinical research, transactional research, implementation science, health services/outcomes research, economic analysis, and global health, both domestic and international, to address the needs of the individual researchers and the research staff within MPEC o Builds and maintains operational infrastructure for community-engaged partnerships including coordination and institutional administrative processes to support MPEC investigators o Develops resources and guidance to strengthen community partner administrative capacity (e.g., reporting expectations, research administration workflows) and reduce barriers to participation o Assists in establishing Center-wide best practices for community-engaged and multisite partnerships o Creates, improves, and sustains best practices to drive continuous research improvement efforts including deploying needs assessments to identify MPEC priorities and conducting exit interviews o With MPEC Director(s), leads monthly Center-wide meetings o Attends and participates in monthly MPEC faculty and all-MPEC-wide meetings o Meets weekly with the MPEC Director(s) and the Research Finance Manager Research Personnel Management o Serves as a source of expertise for human resource issues o Remains up to date on personnel-related issues such as benefits, parental leave, FMLA, UKG, Workday, labor standards, etc., and collaborate in the development and implementations MPEC policies to ensure compliance and wellbeing of staff o Partners with the MGB HR Business Partner for Reductions in Force (full or partial) and Performance Improvement Plans (PIP) if needed o Engages personnel (alone or with PI/supervisor) and provides necessary resources and support in: o RIF/out-counseling conversations o PIP counseling o Ensures annual compliance for supervisory organization staff o Confirms annual staff training requirements are met (HealthStream, Advarra, etc.) o Directs or completes all supervisory organization staff performance reviews o Collects and organizes input, prepare draft review o Ensures timely submission to HR by processing Workday evaluation tasks o Provides coaching on annual goal development o Submits pay changes (merit, adjustment, promotion) o Completes Workday task approvals for supervisory organization o Supervises the Staff Manager, and through this role, oversees recruiting, staffing, performance management, and professional development for all MPEC staff. o Evaluates staffing needs and, with faculty and MPEC leadership, sets recruiting priorities and timelines to ensure appropriate staffing levels for both faculty/professional roles and staff positions, with recruiting operations executed by the Staff Manager o Establishes frameworks and expectations for staff professional and retention strategies to ensure optimal employee engagement and productivity, implemented in partnership with the Staff Manager o Develops and approves Center-wide HR policies and SOPs to support an optimized workplace (workplace attendance, authorship, etc.) Center Operations and Management o Supervises the Research Office Manager: o Maintains research equipment inventory for MPEC and facilitates interactions with IS Help Desk to procure service or troubleshooting for computing equipment o Leads procurement and reimbursements activities, ensuring fiscally prudent use of research funding, and troubleshooting procurement of specialty items for research needs o Coordinates activities with research trainees, including scheduling and onboarding, appointments on institutional training grants, billing agreements with partner institutions, and other logistical considerations o Oversees research space inventory, monitors research space density, completes routine space asset certifications, assigns space/seats, forecasts and strategizes about future space needs, and works with organizational leadership to advocate for and identify appropriate space for Center efforts o Partners with DOM Division administrators to coordinate MPEC, interdivisional, and inter-Departmental seating adjustments o Oversees identification and fulfillment of technology and tech support needs Remote Type Onsite Work Location 100 Cambridge Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $70,990.40 - $103,230.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Manage all phases of research grant and contract administration including proposal submission, budget preparation, and compliance oversight for a portfolio of research departments. | Requires 3-5 years of research administration experience, proficiency with financial and database software, excellent communication and problem-solving skills, and ability to work independently. | Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Manages all phases of the research grant and contract administration, including grant related activities of an assigned portfolio of research departments. Provides guidance, resolves issues, and helps navigate the research proposal submission and application process. Responsible for budget development assistance, interpretation of sponsor requirements, as well as ensuring that proposals meet sponsor and institutional guidelines and regulations. Is expected to achieve Institutional Signing Authority and will support the highest complexity work. Essential Functions Processes and prepares research grant proposals, awards and transactions, maintaining grant/contract record in compliance with institutional and research sponsors. Prepares budgets, justifications, and materials for financial reporting. Identifies and prevents projected overruns, identifies cost sharing opportunities, proposes and implements creative solutions to potential fiscal issues. Ensures proposal compliance with sponsor and organizational guidelines; verify all sponsor requirements are met and documented in appropriate system. Serves as department or team grant management expert. Train and orient new staff. Supports highest complexity work and may achieve institutional signing authority. Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Research administration experience 3-5 years required Knowledge, Skills and Abilities Proficient in spreadsheet, database, accounting and other computer applications. Excellent verbal and written communication, interpersonal and problem solving skills. Good organization and coordination skills. Ability to work with large financial data sets with accuracy. Good working knowledge of research agency, sponsor and organization funding guidelines and policies. Good negotiation skills. Ability to work independently. Ability to make good judgements and resolve problems. Additional Job Details (if applicable) Remote Type Hybrid Work Location 149 Thirteenth Street Building 149 Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $85,800.00 - $115,720.80/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Manage medium to large-scale projects ensuring on-time completion within budget and coordinate teams and stakeholders. | Requires 2-3 years project management experience, strong knowledge of project management tools, and excellent communication skills. | Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This is a remote position. Will assist with divisional Quality and Safety projects and data analysis work. Job Summary Summary: Responsible for managing medium to large-scale projects within an assigned functional area or across multiple entities. Takes ownership of the project lifecycle overall by guiding teams and staff, facilitating communication between stakeholders, and monitoring progress toward project goals. Ensures that the project is completed successfully and provides support to team members and stakeholders as they complete essential tasks. Does this position require Patient Care? No Essential Functions: Develops comprehensive project plans, monitors and manages projects from initiation through completion. -Secures required resources and uses formal processes and tools to manage resources, budgets, risks, and changes. -Manages projects to ensure on-time completion according to specifications and within budgeted costs. -Communicates regularly on project status with project stakeholders. -Owns project plans for medium to large-scale projects. -Provides guidance to project coordinators. -Identifies potential risks early, analyzes the possible impact, and develops mitigation strategies. Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Experience Project management experience 2-3 years required Knowledge, Skills and Abilities - Strong knowledge of project management tools and methodologies. - Excellent presentation skills, with the ability to communicate complex concepts in a clear and engaging manner. - Proficiency in project management software. - Strong analytical and problem-solving abilities. Additional Job Details (if applicable) Remote Type Remote Work Location 90 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $63,648.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Support qualitative and quantitative research projects including data management, literature searches, regulatory compliance, coordination with collaborators, and preparation of reports and presentations. | Undergraduate degree required, master's preferred, some clinical research experience preferred, proficiency with Microsoft Office, and ability to work independently and communicate effectively. | Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary GENERAL SUMMARY • Part-time; 20 hours per week. • Hybrid position: on-site at the MGH main Boston campus and remote work. • The Research Assistant will support two ongoing global health projects: o Health Care Providers' Perceptions of Challenges to Respectful Maternity Care in Conflict Settings: a qualitative study in Ukraine o Educational and research collaboration with nursing/midwifery school in Uganda • Reports to the OB/GYN Global Health Director • The candidate should have experience in research, as well as good analytical and communication skills. General employment considerations • This job is funded by an endowed global health grant. • This job is a temporary position to cover a staff member’s parental leave. It has an estimated end date of May 2026, with a possibility of extension based on project needs. Qualifications PRINCIPAL DUTIES Research Assist with research and conduct literature searches Coordinate study regulatory compliance and maintain regulatory binder Provides other research, writing, and editing support for various documents and reports Maintain and update data records and ensure confidentiality Perform analyses of both quantitative and qualitative data Communicate and present research findings in reports, abstracts, presentations, and/or posters Project management Respectful Maternity Care in Ukraine Study Schedule meetings and project check-ins with U.S. based and international collaborators Schedule project deadlines and ensure deliverables completed in a timely manner Ensure documentation of study Uganda collaboration Schedule meetings and project check-ins with U.S. based and international collaborators Keep meeting minutes and documentation records Assist with development and and maintenance of organizational agreements Administrative Maintain correspondence with multidisciplinary team Correlates, types, proofreads and edits reports, manuscripts, grant proposals and protocols at the highest level of proficiency Organize and maintain records from research studies and education development Assists in the preparation and development of presentation materials, including but not limited to, graphics, slides, posters; obtains articles from the library or web, etc. Submits expenses to Global Health Administrative Coordinator and track of expenses for projects as needed QUALIFICATIONS Undergraduate degree required. Master’s degree in public health or other relevant field preferred. Some experience in clinical research strongly preferred Experience in Public Health, Global Health, Obstetrics and/or Gender-Based Violence preferred SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Ability to handle sensitive, confidential, and complex information with discretion Computer literacy, including proficiency in Word, Excel, PowerPoint and Outlook required. Familiarity with REDCap and NVivo preferred but not required Certification in protection of human subjects (can be obtained after hire) Demonstrated interest/proficiency in global health and/or women's heath helpful. Ability to work independently and on multiple tasks Strong problem-solving abilities Excellent interpersonal and communication skills with physicians, their administrative staff and professional committee Ability to prioritize work, excellent organizational skills Attention to detail Professionalism and comfort interfacing with senior stakeholders Outstanding writing and other communication skills in English Confidence and comfort working independently, in small groups, or interacting with senior staff -------------------------------------------------------------------------------------------------------------------------------- More about the projects: 1. Health Care Providers' Perceptions of Challenges to Respectful Maternity Care in Conflict Settings: a qualitative study in Ukraine This study consists of interviews conducted with Ukrainian medical staff examining perceptions of respectful maternity care. The RA is not expected to speak Ukrainian, but will collaborate with Ukrainian-speaking research staff to assist with recruitment, scheduling interviews, and maintaining records of interviews and transcripts. Assist with coordination of translation services for Ukrainian interview transcripts. Assist with qualitative analysis of interviews after they are translated to English Follow established study protocol 2. Educational and research collaboration with nursing/midwifery school in Uganda This emerging collaboration between Strength and Serenity and a nursing/midwifery school in Uganda focuses on strengthening health care provider response to gender-based violence, focusing on the impact of violence among refugee communities. The project consists of research, curriculum development/training, health systems strengthening, and policy/advocacy. The RA will be involved primarily with the research and curriculum development/training component. Research activities may include compiling and analyzing existing data on gender-based violence in Uganda, and consulting on development of protocols for primary studies. Curriculum development and training activities may include creation and hosting of online presentations and webinars about the topic of gender-based violence, especially in refugee hosting communities. Additional Job Details (if applicable) Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $19.76 - $28.44/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Perform administrative and clinical support duties including patient scheduling, billing, registration, and providing guidance to office staff to ensure smooth clinical operations. | 3-5 years office experience, strong technology and MS Office skills, knowledge of office procedures, effective communication, and ability to manage multiple tasks efficiently. | Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Onsite 8 hours per day, 5 days per week. Hours are 7:30a-4p or 8a-4:30p, Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR. -Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. -Provides functional guidance to Office and Practice Assistants. -In conjunction with Supervisor oversees daily activities of practice staff. -May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience office experience 3-5 years required Knowledge, Skills and Abilities - Strong technology and MS Office skills – Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. - Ability to proofread and edit written documents. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 275 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Provide education and training to medical imaging students and staff, develop curriculum and training materials, conduct competency assessments, and ensure adherence to safety protocols. | Bachelor's degree or equivalent experience, Radiologic Technologist state license, ARRT certification, BLS certification within 60 days, 2-3 years imaging experience, and 1-2 years education or training experience. | Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. $15,000 sign on Clinical Instructor reports to the Director of Radiology Technical Education. CI works cohesively with the Clinical Education team, department managers, radiologists, technologists, students, and affiliated colleges. The primary focus is supervision, education, and training for medical imaging students. Adheres to standards for patient care and radiation safety. Follows departmental, hospital and JRCERT policies. Provides educational support to departments as needed as it pertains to imaging students. What's in it for you? • 15K sign on We're offering a generous sign-on bonus to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. • Commuting: 50% discount on MBTA passes • Medical, Dental & Vision insurance: Starts day 1 • PTO: up to 30 days annually for full-time new hires including hospital holidays • Retirement: A hospital funded pension plus a 403(b) with company match Schedule: Weekdays (4) 9 hours shifts (36 hours/week), no holidays/weekends Job Summary Summary Responsible for providing comprehensive education and training to medical imaging students and staff. Does this position require Patient Care? Yes Essential Functions -Develop and update educational curriculum for imaging professionals, including radiologic technologist students, and other imaging staff. -Design educational materials, presentations, and hands-on training modules. -Deliver engaging and interactive educational sessions to imaging staff on various imaging modalities, techniques, safety protocols, and patient care. -Conduct both classroom-style and hands-on training sessions to reinforce learning. -Develop and administer competency assessments to evaluate imaging staff's proficiency in various imaging procedures and techniques. -Provide constructive feedback and coaching to support professional development. Qualifications Education: Bachelor's Degree Radiologic Technology preferred Can this role accept experience in lieu of a degree? YES Licenses and Credentials Radiologic Technologist [State License] - required Registered Technologist [ARRT-R] - American Registry of Radiologic Technologists (ARRT) required Basic Life Support [BLS Certification] - required within 60 days Experience Experience working as a Radiologic Technologist, Sonographer, or in a related imaging role 2-3 years required Experience in staff education or training 1-2 years preferred Previous experience in educational instruction, curriculum development, or clinical education preferred Knowledge, Skills and Abilities - In-depth knowledge of medical imaging modalities, techniques, and safety protocols. - Strong presentation and communication skills, with the ability to engage and motivate learners. - Proficiency in instructional design principles and adult learning methodologies. - Ability to work independently and as part of a collaborative team. - Excellent organizational and time management skills. - Commitment to promoting patient safety and quality care in medical imaging. Additional Job Details (if applicable) Remote Type Onsite Work Location 267 Charles Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Day (United States of America) Pay Range $37.55 - $55.48/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.