0100 Mass General Brigham Incorporated

Oversee and optimize business development and sales operations to support organizational growth, develop strategies, and analyze performance metrics. | Bachelor's degree with 5-7 years in sales operations, healthcare management experience, data analysis skills, and team management experience. | Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity: Mass General Brigham International (MGBI) represents a systemwide initiative to provide leading clinical care to patients, advisory services, and Transformational Partnerships to our customers from around the world. This exciting business initiative combines a broad set of existing capabilities with a new focus on integration. With a significant investment in this program, MGBI plans to enhance the patient and customer experience by developing and improving services for destination patients and driving broad-based business growth. Reporting to the Vice President of Business Development, the Director of Business Development Operations is responsible for developing and executing business development initiatives to drive organizational growth and expansion. The Director collaborates with executive leadership to support, assess, and capitalize on new market opportunities, partnerships, and service lines that align with the entity's mission and financial goals. The incumbent will lead efforts to position the organization as a market leader through innovation, competitive analysis, and downstream promotion. Mass General Brigham (MGB), a not-for-profit academic healthcare system established by Brigham and Women’s Hospital (BWH) and Massachusetts General Hospital (MGH), provides a full continuum of care, encompassing two academic medical centers (AMCs), community and specialty hospitals, a managed care organization, a network of employed and affiliated physicians, community health centers, home care, home hospital, a health insurance plan, and other health-related entities. MGB is dedicated to advancing patient care, research, education, and community service through innovation, performance, and high reliability across all components of our delivery system and with our partners around the world. MGB has a strong international presence, delivering world-class care in Boston to thousands of international patients from 120+ countries and collaborating with premier international healthcare organizations in 40+ countries as a trusted advisor. MGB has a strong track record partnering with international governments and healthcare organizations to drive sustainable improvement and transformation of local healthcare delivery facilities and ecosystems. Qualifications Principle Duties/Responsibilities: Responsible for overseeing and optimizing business development and sales operations, ensuring smooth workflows, and maximizing efficiency across sales teams. Develops and implements strategies that support the department's goals, providing insight, resources, and data analysis to enhance overall performance and revenue growth. Oversees the daily operations of the sales team, ensuring smooth processes and efficient resource allocation. Develops and implements sales strategies and tools that align with the hospital’s objectives and improve overall business development and sales effectiveness Monitors and analyzes sales performance metrics, providing actionable insights and recommendations for continuous improvement. Collaborates with other departments, such as marketing and finance, to ensure alignment of sales goals and strategies with organizational priorities. Manages and supports the implementation of sales training programs to enhance team skills and knowledge. Coordinates the development and management of sales forecasts, budgets, and performance reports. Improves sales processes by identifying inefficiencies and recommending technology, software, or process improvements. Liaises with senior leadership to provide data-driven insights for decision-making and sales strategy refinement. Manages key relationships with hospital partners and external vendors to optimize product and service offerings. Qualifications: Bachelor's Degree required and Master's Degree preferred 5-7 years of experience in sales operations 3-5 years of experience of leadership or management within a healthcare or hospital environment 3-5 years required of proven experience in data analysis, sales strategy development, and team management Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $121,908.80 - $177,351.20/Annual Grade 9 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Advises leaders on employee and labor relations issues, conducts investigations, manages accommodations, and supports performance and grievance processes. | Requires JD, 5-7 years of HR experience, knowledge of employment laws, and experience with investigations and labor relations. | Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under the direction of the Director of Employee Relations and Professionalism, this role independently advises executive clinical, research, and operational leaders and HR colleagues regarding routine and complex faculty and trainee employee and labor relations issues, including workplace complaints, performance concerns, and accommodation requests. Advises on the interpretation of personnel policies, labor contracts, medical staff by-laws, and state/federal employment laws. Conducts investigations (harassment, retaliation, discrimination, etc.), writes reports, presents findings, makes recommendations regarding remedial actions, identifies workplace trends, and delivers training. Manages workplace concern resolution, provides guidance, coaching, and support, and responds to concerns in accordance with policies and guidelines. Supports the grievance process, develops positive relationships with union representatives, assists with collective bargaining negotiations, as needed. Partners with various offices for enforcement of professional conduct and collaborates on training needs. Position Overview Workplace Investigations - Conducts sensitive, confidential, objective and thorough investigations regarding topics including but not limited to discrimination basis of protected class, harassment, retaliation, violence in the workplace, substance abuse, abusive conduct, asset or drug diversion, and compliance and privacy breaches. Reviews cases with Director of Employee Relations and Professionalism, as appropriate, to determine investigation approach. - Prepares reports of investigatory findings, presents findings to leaders, and makes recommendations regarding remedial actions. - Consults with leaders on conflict resolution and involve resources such as OMCOSS, EAP and/or DEI as appropriate. - Assesses and addresses concerns related to authorship, research integrity, intellectual property disputes, as appropriate. - Works with HR business partner team on strategic prevention plans following resolution of concerns, as appropriate. Religious, Disability, and Pregnancy Accommodations - Manages religious, disability, and pregnancy accommodation requests for medical staff and research faculty personnel, including facilitation of the interactive dialog process. Performance Management and Leadership Consultation - Provides counsel to leaders, physicians, advanced practice providers, researchers and trainees, including POIs, on: - Policies, terms and conditions of employment - Whether a policy has been violated - Performance management concerns Performance improvement plans and efforts - Aids in appropriate corrective measures and interventions, including assistance with drafting feedback and facilitating related conversations with physicians, advanced practice providers, research and trainee personnel. - Supports the exit process for voluntary and involuntary employment terminations, including the job elimination process. May participate in termination meetings with affected physicians, advanced practice providers, research and trainee personnel. - Utilizes MGB Employee and Labor Strategy Center of Excellence expertise and other internal resources, as needed, for complex cases. Collaboration with Key Stakeholders - Partners with the MGB Employee Relations and Labor Strategy Center of Excellence, the Office of General Counsel, Patient Safety and Risk, Patient Family Relations, Privacy and Compliance, etc., as needed, on complex employee and labor relations cases. - Supports MGB Employee Relations and Labor Strategy Center of Excellence and the Office of General Counsel with the preparation of a response to complaints filed with the MCAD, EEOC or other government agencies. Attends and/or testifies at hearings and arbitrations, as appropriate. - Supports the Office of General Counsel with the preparation of reports to the Board of Registration in Medicine and/or NIH, as needed. Labor Relations: - Supports the grievance and arbitration process, and maintains positive employee relations and labor-management relations. - Prepares, interprets, processes and educates around changes to collective bargaining agreements and contract negotiations. - Provides guidance regarding contract and non-contract issues, including but not limited to discipline, grievance and arbitration resolution, employment terms and conditions, problem-solving and contract administration. - Partners with MGB Employee Relations and Labor Strategy Center of Excellence, the Office of General Counsel, and leaders to support response to any labor organizing activities related to physicians, advanced practice providers, researchers and research fellows. Data & Analytics: - Using data including all workforce dashboards – identifies gaps, themes, trends and root causes impacting effective performance or delivery of services. - Using data and analytics, provides guidance and direction to leaders to support a positive physician, advanced practice providers, research and trainee personnel work and/or learning experience and environment. - Under the guidance of Employee and Labor Relations leadership, facilitates and/or conducts climate surveys to assess the general environmental tone within a department or between departments to determine areas of faculty and/or trainee concern. Partners with Strategic HRBP and appropriate leadership to develop action plans to address identified issues. Improvement Design: - Develops action plans and works with Strategic HRBP and People & Organizational Development (P&OD) to address workplace and/or employee engagement concerns. - Educates physician, advanced practice providers, research and trainee personnel, and leaders at all levels about effective management practices and leadership styles. Subject Matter Expertise/Other: - Maintains current body of knowledge of employment and labor laws. - Maintains awareness of upcoming changes to employment law and ensures policy compliance. - Collaborates with Strategic HRBP to provide updates on all cases within their portfolios and maintain regular communication. Performs all responsibilities of Employee and Labor Relations Partner plus: - Provides mentoring and training to Employee and Labor Relations Partners. - Assumes lead on various projects. - Acts as subject matter expert. - Possesses high level of experience in Employee and Labor Relations field. - Investigates harassment and discrimination cases - Assists with SOP development and maintenance Performs other duties as assigned from time to time. Qualifications Education Requirements Juris Doctor required; Bachelor's Degree required Experience Employee Relations/HR Business Partner Experience 5-7 years required Knowledge, Skills and Abilities Business acumen and ability to support department/division action plans. Critical evaluation and data analytic skills. Leadership and navigation of department initiatives. Consultation and guidance to leaders. Strong written and verbal communication skills. Relationship management and change management abilities. Strong customer-service orientation. Current knowledge of state and federal employment and labor laws. Ability to work independently with minimal supervision and understand when to escalate issues. Ability to manage multiple commitments and priorities. Ability to maintain composure under pressure. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $97,510.40 - $141,804.00/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Leads the design, development, testing, and implementation of software applications, managing multiple projects and ensuring alignment with organizational goals. | Requires 5+ years in application analysis or business analysis, with strong functional knowledge of ERP systems, especially Beeline, and experience in healthcare or similar settings. | Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Leads the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Also responsible for managing several concurrent projects or initiatives related to the application and its end users. Essential Functions -Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application. -Offers recommendations for improvements in data collection, workflow, or other processes when possible. -Works closely with the application’s vendor or developer to communicate the functional specifications, providing detailed information to enhance understanding. -Develops test plans and performs related software quality assurance tasks. -Designs the training curriculum for the software’s user community. -Leads the development of end-user documentation. -Provides ongoing support for software applications by identifying and resolving issues, often serving as the point of escalation for more complex issues. Qualifications At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways. We are seeking a Beeline Sr. Application Analyst to join our healthcare organization, playing a critical role in bridging the gap between business needs and technology solutions. This position focuses on collaborating with business units to identify requirements, design solutions, and optimize Beeline functionality. The application Analyst will ensure that all enhancements, configurations, and integrations align with organizational objectives, improve operational efficiency, and address day-to-day operational needs. As a Beeline Application Sr. Analyst you will be responsible for analyzing an organization and designing its processes and systems, assessing the business model and its integration with technology. Assess the current state, identify business requirements, and define the future state and/or business solution. Research, gather, and synthesize information. Responsible for assisting functional lead to make informed decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate business team. The ERP Application Analyst will report to the ERP Application Manager Principal Duties and Responsibilities: Key Responsibilities: Business Partnership and Strategic Requirements Gathering Partner with business stakeholders to identify opportunities for new features, configurations, integrations, or technology solutions that drive business value. Own and drive the requirements analysis process, ensuring alignment with both immediate business needs and long-term organizational strategy. Facilitate and lead requirements gathering and design sessions, guiding stakeholders toward optimal solutions and process improvements. Develop and oversee strategies for business process optimization, ensuring scalable and efficient workflows. Collaborate with cross-functional teams to shape and refine applications, ensuring they support business objectives and future scalability. Solution Design and Implementation Define and drive structured and approved business requirements and functional specifications, ensuring ERP development, customization, and optimization align with enterprise goals. Lead the design and oversight of updates to existing business processes and reports, ensuring alignment with operational priorities. Provide sign-off on configurations, validating business requirements, testing outcomes, and production readiness. Maintain and govern a strategic roadmap for future enhancements and updates across assigned workstreams, aligning with enterprise priorities. Service Management Evaluate and prioritize support tickets based on impact and urgency, assigning criticality levels (e.g., critical, high, medium, low). Troubleshoot and resolve system issues, providing timely responses to user inquiries. Monitor and maintain system performance, addressing data discrepancies, or process failures. Act as an SME in ERP workflows and configurations Testing and Quality Assurance Establish and oversee rigorous test plans and scenarios for new configurations, features, and integrations, ensuring enterprise-wide system integrity. Lead software quality assurance initiatives, implementing best practices to maintain high performance and security standards. Ensure effective end-to-end testing for assigned workstreams, proactively identifying risks and dependencies. Direct and facilitate user acceptance testing, ensuring alignment with business requirements and operational goals. Training and Knowledge Management Collaborate with senior leadership to shape training and change management strategies, ensuring seamless adoption of Beeline and other enterprise solutions. Drive the development and continuous improvement of comprehensive training materials, job aids, e-learning modules, and user guides tailored for diverse audiences. Own and manage the Opus Job Aid and eBook, ensuring content is continuously updated to reflect changes in processes, systems, and organizational objectives. Oversee the design and deployment of eLearning updates, ensuring engagement, effectiveness, and alignment with business goals. Lead governance and updates for Beeline Terminology and Reporting Crosswalk, ensuring consistency in enterprise communication and reporting. Oversee content updates for New Employee Orientation, ensuring a seamless and informed onboarding experience. Continuous Improvement and Enterprise Strategy Alignment Analyze, interpret, and leverage data to drive continuous improvement and inform strategic decisions. Stay ahead of industry trends and emerging technologies, proactively recommending innovative solutions that enhance operational efficiency. Identify and execute opportunities for business process optimization, driving enterprise-wide improvements in efficiency, effectiveness, and scalability. Qualifications: Bachelor’s degree in Business, IT, Healthcare Administration, or a related field, or equivalent experience. 5+ years of experience in Beeline application analysis or business analysis, preferably in a healthcare setting. Advanced functional knowledge of Beeline Financials (FINS), including but not limited to: Core Financials, Assets, Taxes, Revenue Management, Customer Accounts, Supplier Accounts, Accounts Payable, Banking & Settlement, Cash Management, Expenses, and Procurement Strong interpersonal, communication, and critical thinking skills. Ability to work independently, manage multiple projects, and adapt to a changing environment. Commitment to continuous improvement, personal growth, and collaboration. Proficiency in Microsoft Office applications. Skills/Abilities/Competencies: Strong ability to translate business needs into technical requirements. Excellent analytical, problem-solving, and prioritization skills. Proficiency in documenting workflows, creating functional specifications, and defining requirements. Knowledge of testing methodologies, including unit and user acceptance testing. Exceptional communication and collaboration skills, with the ability to engage diverse audiences. Detail-oriented, organized, and capable of managing multiple projects simultaneously. Experience in configuring and maintaining ERP applications. Detail oriented and experienced in leading projects from initiation to completion. Attentive and intellectually curious, possessing the will and perseverance to aid and resolve issues. Experience with ITIL service desk functionality. Ability to work effectively in a complex and agile environment while remaining flexible and adaptable. Adaptability to a dynamic environment and evolving priorities. Additional Job Details (if applicable) Working Model Required M-F Eastern Business hours Onsite 1x weekly required Must be flexible for additional days onsite for meetings in office, as planned and scheduled for business needs Remote work days require a stable, secure, quiet, compliant work station using MGB provided equipment Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Managing multiple large-scale projects from initiation to completion, ensuring on-time delivery within budget, and coordinating with stakeholders. | Requires 5-7 years of project management experience, healthcare knowledge preferred, and strong communication skills. | Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for managing multiple large-scale projects within an assigned functional area or across various entities. Takes ownership of the overall project lifecycle by guiding teams and staff, facilitating communication between stakeholders, and monitoring progress toward project goals. Ensures that the project is completed successfully and provides support to team members and stakeholders as they complete essential tasks. Leads and provides guidance and support to project team members. Essential Functions: -Develops comprehensive project plans and monitors and manages projects from initiation through completion. -Secures required resources and uses formal processes and tools to manage resources, budgets, risks, and changes. -Manages projects to ensure on-time completion according to specifications and within budgeted costs. -Communicates regularly on project status with project stakeholders. -Owns project plans for multiple large-scale projects. -Provides guidance to project coordinators and project managers. -Identifies potential risks early, analyzes the possible impact, and develops mitigation strategies. Qualifications Education Bachelor's Degree Related Field of Study required. Relevant experience may be accepted in lieu of degree Master's Degree Related Field of Study preferred Experience Project management experience 5-7 years required Team leadership experience 0-1 year required Healthcare experience strongly preferred Knowledge, Skills and Abilities Proven project management skills, including the ability to plan, organize, and execute projects effectively. Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences. Excellent communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical stakeholders. Ability to adapt to a fast-paced environment and manage multiple projects simultaneously. Working Schedule: Majority of project work will be managed remotely Occasional travel to all MGB sites based on projects assigned Optional office space available at Assembly Row in Somerville, MA Remote hours require a quiet, secure, HIPAA-compliant workstation Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Develop and lead an integrated multimedia communications plan focusing on video and digital content to communicate organizational priorities internally and externally. | Bachelor's degree in Communications or related field, 10+ years media production experience, strong video production/editing skills, experience in matrixed organizations, and excellent communication and project management skills. | Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Manager, Multimedia Communications will report to the Director, Editorial Content. This role requires a passionate and innovative storyteller who will develop and lead an integrated multimedia communications plan that effectively communicates the system’s priorities and newsworthy content across our stakeholders. Working under the director of the Director, Editorial Strategy, this person will play a pivotal role in capturing breaking news and telling compelling stories through video and other digital mediums primarily for internal audiences. The ideal candidate must have a proven track record of developing and implementing strategies and programs in large, complex organizations and be comfortable building collaborative working relationships within highly matrixed organizations. Additionally, this role coordinates with leaders across the MGB Marketing team, to understand and distill high-level business and clinical priorities and translates those into actional and coordinated external communication programs in support of the systems overall mission and vision. Qualifications Key responsibilities include: Editorial Strategy Develop a plan to evolve how the organization communicates to internal audiences through video and other creative mediums. Create high-quality video content that highlights key initiatives, breaking news, and compelling stories within Mass General Brigham and related to the healthcare sector. Work closely with the Director of Editorial Content to develop and execute a comprehensive multimedia strategy that enhances the organization's digital presence. Support the editorial team and calendar to achieve strategic storytelling across hospital and functional areas in support of organizational mission, vision, goals and strategic priorities through video. Oversee the entire video production process, from concept development to post-production editing, ensuring a seamless workflow and high standards of quality. Define processes, systems and standards for story sourcing and drive the creation and execution of internal multi-channel campaigns on behalf of Mass General Brigham. Coordinate across Mass General Brigham to amplify content across multiple channels on behalf of the enterprise. Utilize extensive video and editing experience to produce visually appealing and informative content that resonates with diverse audiences. Stay abreast of emerging trends and technologies in digital media to continuously improve multimedia content and delivery methods. In collaboration with the Director Internal Communications and Engagement, makes recommendations for analyzing success of multimedia content through targeted metrics. Evaluate and incorporate performance metrics and insights into strategic planning initiatives to drive impact Qualifications: Bachelor's degree in Communications, Digital Media, Journalism, or a related field. Extensive experience in digital media, with a strong portfolio of video production and editing work. 10+ experience in media production. Experience working with editorial process management and editorial workflows and tools Experience in working in a heavily matrixed work environment Bachelor's degree in Communications, Digital Media, Journalism, or a related field. Extensive experience in digital media, with a strong portfolio of video production and editing work. Skills/Abilities/Competencies: Strong interpersonal and communication skills overall to relate appropriately and effectively to a diverse audience. A solid understanding of how communication vehicles support employee engagement efforts and strategic communications. Innovative mindset and able to research the latest trends, tools, and apps to build employee engagement. Ability to understand and communicate complex ideas, including problem-solving skills necessary to gather and interpret data and to diagnose needs. Advanced interpersonal skills and a demonstrated ability to work effectively as a part of multiple teams/projects/initiatives. Experience working within a large, matrixed organization. Proven success in communication strategies across multiple channels and employee engagement. Demonstrates key characteristics of a world-class communication function including trust, focus, empowerment, accountability, and ownership and operating with a ‘one team’ mentality. Effective communication skills, e.g., collaborative open style, working in teams, strong written and oral communicator, strategic problem solver with ability to execute plans, calm under fire, go-to person. Excellent project planning and organizational skills, and the ability to assist with developing communication programs and logistics involving great detail. The ability to operate effectively in a dynamic, fast-paced environment. Requires minimal direction from leadership and possesses the ability to learn quickly. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. 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Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? 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