PAYLOCITY CORPORATION

PAYLOCITY CORPORATION

5 open positions available

3 locations
1 employment type
Actively hiring
Full-time

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Showing 5 most recent jobs
PAYLOCITY CORPORATION

Customer Support Supervisor - Operations

PAYLOCITY CORPORATIONSchaumburg, IllinoisFull-time
View Job
Compensation$60K - 85K a year

Supervise account managers to ensure client satisfaction and drive operational improvements. | Bachelor's degree and 2+ years in payroll, finance, or spend management with proficiency in SQL, MS Access or Excel and project management experience. | Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The purpose of the Team Lead (Customer Service Supervisor) is to provide operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Team Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as day-to-day performance of their jobs. The Team Lead will work with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLIENT SERVICE EXPECTATIONS • Dependability/ Follow Up: Timely responsiveness & proactive follow up • Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders • Guidance – Provide clients guidance on HR and Payroll best practices, organizational change management and Paylocity product fit • Implement and optimize products – ability to implement ancillary products and optimize primary HCM set up • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts and provide insight into HR industry best practices TEAM LEAD RESPONSIBILITIES • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements. • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one on one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service. • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes. • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Education and Experience Required • Bachelor’s Degree required • 2 years payroll, finance, or spend management with client services or support experience • Successful experience in escalations and at risk client retention efforts • Project Management experience • Proficient in SQL, MS Access or Excel • Operations experience Preferred • 1 + years supervisory experience • HRIS experience • Experience leading training initiatives • Experience using reporting and metrics as a key part of the job • Minimum 3 years’ experience in payroll, benefits, HR administrator, and/or Finance/Spend Management • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $70,000-$80,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

Process Improvement
Project Management
SQL
Direct Apply
Posted 3 months ago
PAYLOCITY CORPORATION

Manager Engineering (Data Engineering)

PAYLOCITY CORPORATIONAnywhereFull-time
View Job
Compensation$129K - 185K a year

Manage a data engineering team to deliver scalable, high-quality data solutions aligned with business goals. | Requires 5+ years in data engineering with 1+ year management experience and strong technical skills in data engineering technologies. | Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life,disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help Paylocity enhance communication and enable employees to connect, collaborate, and create from anywhere with a position in Product & Technology! Want to develop the strategies and principles needed to deliver compelling software? Join our team and help us enhance our all-in-one software platform, elevate our one-of-a-kind technology, and improve the employee experience? Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit! This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements. Manager Engineering (Data Engineering) Position Overview This role manages a team of data engineers to deliver high-quality, scalable solutions that support business objectives. You will be responsible for the technical execution, operational efficiency, and health of your team’s engineering output, ensuring high-quality, scalable software delivery. You will foster a high-performing, collaborative team environment, mentor engineers, and drive continuous improvements in both product and process. This role requires strong leadership, a hands-on approach to problem-solving, and a focus on delivering impactful solutions. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lead and manage a data engineering team, ensuring alignment with product and business goals. • Own the overall health, scalability, and quality of products within the team’s domain. • Drive technical execution and delivery of high-quality, scalable data engineering pipelines. • Empower and unblock the team by establishing efficient execution and operational processes, ensuring high velocity and impactful delivery. • Facilitate and continuously improve team processes, including development, planning, on call rotations, bug triage, and metrics review. • Drive execution on projects/goals that may extend beyond the immediate team’s scope, ensuring cross-functional collaboration. • Coach and mentor engineers, supporting their career growth and skill development. • Work with a single team and product partners within a domain that may contain multiple products or applications while managing dependencies and expected outcomes. • Collaborate with Product, Security, and Business teams to align technical strategy with company objectives. • Ensure adherence to security best practices and compliance standards. • Monitor and analyze team performance metrics to drive continuous improvements in quality, velocity, and efficiency. • Manage team capacity and resource planning, ensuring the right talent is allocated to meet project goals. • Stay up to date on industry trends and emerging technologies, applying relevant innovations to enhance team effectiveness. Education and Experience • BS degree or higher in Computer Science, Information Technology or equivalent experience. • 5+ years of experience in data engineering, with 1+ years in a management role. • Strong technical background in data engineering related technologies (DBT, Snowflake or similar) • Experience working in agile development environments and driving process improvements. • Proven ability to lead, mentor, and develop high-performing engineering teams. • Strong collaboration skills, with experience working across Product, Design, and Business functions. • Strong problem-solving skills, adaptability to change, and a curious, growth-oriented mindset. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $129,400 - $184,800 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits . This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. #LI-Tech #LI-Remote

Software Development
API Design & Integration
System Architecture
Verified Source
Posted 4 months ago
PAYLOCITY CORPORATION

Benefits Client Services Manager

PAYLOCITY CORPORATIONSchaumburg, ILFull-time
View Job
Compensation$75K - 105K a year

Lead a team to ensure successful client experience and process improvements in benefits services. | Requires 5+ years operational management, process improvement, and team leadership experience with HR/payroll data a plus. | Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. The Benefits Client Services Manager leads their team across various internal departments to ensure a successful ongoing client experience. The manager is responsible for providing leadership and support to their employees through effective performance management and guidance. In addition, the manager will ensure client needs are met on time with high quality. This role is hands on requiring involvement in all stages of the client experience processes, including partnering with internal teams and external customers to understand the “voice of the customer” and “voice of the employee”; translating into the right process improvement efforts to resolve requests with high-quality that meet/exceed client and employee needs. Responsibilities: • Support Benefits Services management in the development and rollout of change initiatives • Work with all areas across the organization to analyze key business processes and identify areas for improvement within the Benefits Services department as it relates to Customer Service and Implementation • Develop and implement business process improvements • Work with Management to streamline and create consistent processes across all Tech Services teams • Work with other departments such as Customer Service and Implementation to ensure a consistent support model is utilized across the business, increasing customer and AM satisfaction • Manage all aspects of key business programs and processes (project prioritization, program approach, requirements generation, project timelines, planning and communication, scope and change management and training, implementation, etc.) • Manage the support queue effectively to ensure timely resolution of issues and adherence to service level agreements (SLAs). • Streamline processes and workflows to improve efficiency and effectiveness in handling support requests • Develop and consistently report on key performance metrics for team and individuals while creating a system of accountability to hold team members accountable for metric performance • May manage support for Large Client project management team • May be asked to participate in or drive Lean Six Sigma continuous improvement efforts at least twice per year to improve the customer and/or employee experience • Develop and motivate team members to reach departmental and company goals • Recruit, hire, and develop onboarding plans to successfully onboard new team members as needed • Develop and execute an ongoing learning/development plan for existing team members which includes Career Pathing • Hold regularly scheduled one-on ones with assigned team • Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach • Maintain relationships and collaborate with key internal business partners to create the best customer experience Requirements: • Minimum 5 years in an operational management role preferred • Bachelor’s degree or equivalent experience in an operations focused role required • Experience developing, implementing and managing control/auditing processes is required • Experience managing employees working on both task oriented and project driven tasks a strong plus • Experience managing tasks in a matrix project management environment is a strong plus • Experience developing and driving adoption of cross departmental processes preferred • Experience working with payroll and/or HR data a huge plus! Physical Requirements: • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $74,600 - $105,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws.

Office management
Client coordination
Event planning
Verified Source
Posted 4 months ago
PAYLOCITY CORPORATION

Staff Engineer Software - Benefits Administration

PAYLOCITY CORPORATIONAnywhereFull-time
View Job
Compensation$110K - 205K a year

Lead and architect scalable software solutions, drive technical strategy, manage multiple projects, mentor teams, and ensure high code quality and performance. | 8+ years software engineering experience, bachelor's degree, leadership in technical initiatives, expertise in object-oriented languages like C# or Java, and knowledge of agile methodologies. | Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help Paylocity enhance communication and enable employees to connect, collaborate, and create from anywhere with a position in Product & Technology! Want to develop the strategies and principles needed to deliver compelling software? Join our team and help us enhance our all-in-one software platform, elevate our one-of-a-kind technology, and improve the employee experience. Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit! At Paylocity, we believe in empowering teams to make an impact. As a Senior Engineering Manager, you’ll be able to lead 2-3 development teams, drive innovation, and contribute to products that unlock customer value. If you’re passionate about engineering leadership and want to be part of a collaborative, forward-thinking organization, we’d love to hear from you! Position Overview The Staff Software Engineer drives technical excellence and innovation across our organization. This role combines deep technical expertise with strategic leadership, focusing on architecting scalable solutions while fostering a culture of technical excellence and collaboration. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.?? Core Responsibilities • Design and implement modular, well-architected systems that scale efficiently • Drive technical strategy and best practices across teams and departments • Architect solutions that consider both immediate needs and long-term implications • Identify and champion high-impact technical initiatives that drive business value • Own and deliver large-scale project features with high reliability and performance • Delegate effectively to accelerate project timelines and develop team capabilities • Prioritize and manage multiple high-impact projects simultaneously • Proactively identify and mitigate technical risks and issues • Set and maintain high standards for code quality, performance, and observability • Lead code reviews and technical design discussions with constructive feedback • Identify and resolve quality issues in team members' code • Advocate for automation and process improvements Growth & Development • Mentor and coach team members at all experience levels • Drive continuous team improvement through knowledge sharing and best practices • Build strong relationships with engineers across teams and departments • Foster an inclusive culture that encourages open discussion and collaboration • Gain alignment on technical strategy across teams and departments • Drive technical decisions that balance immediate needs with long-term goals • Build consensus through clear technical communication • Resolve conflicts constructively while maintaining positive team dynamics Education and Experience • Bachelor's degree in Computer Science, Software Engineering, or related field • Minimum 8 years of software engineering experience • Proven track record of leading significant technical initiatives Technical Skills: • Deep understanding of distributed systems and scalability patterns • Strong background in software architecture and system design • Experience with performance optimization and observability • Expertise in multiple programming languages and technologies • C#, Java, or a similar modern, object-oriented programming language • Strong understanding of software development fundamentals • Experience with agile development methodologies • Front End Technologies in React is a Plus Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $110k - $205k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

software architecture
system design
distributed systems
performance optimization
observability
C#
Java
React
agile development
Verified Source
Posted 11 months ago
PAYLOCITY CORPORATION

Senior Operations Data Analyst Ops

PAYLOCITY CORPORATIONAnywhereFull-time
View Job
Compensation$45K - 84K a year

Develop and maintain dashboards and reports, analyze operational data to identify trends and risks, provide insights for strategic planning, collaborate cross-functionally, and ensure data integrity. | Bachelor’s degree, 7+ years of data analysis experience preferably in operations, proficiency in SQL, Excel, and visualization tools, strong communication skills, and experience in fast-paced environments. | Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with some travel requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview This role is responsible for driving data-informed decision-making across Operations teams. The Senior Operations Data Analyst Ops develops insights, optimizes processes, and supports strategic initiatives that improve client onboarding, operational efficiency, and service delivery. The position requires applying advanced analytical techniques to operationalize data in order to improve performance, mitigate risks, and support strategic planning across cross-functional teams. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Design and maintain dashboards and reports to monitor key operational metrics. • Analyze performance data to identify trends, risks, and opportunities for process improvement and client-level trends. • Provide actionable insights to support strategic planning and operational forecasting. • Collaborate with cross-functional teams to identify inefficiencies and recommend data-driven solutions. • Develop models to forecast workload, capacity, and resource needs. • Partner with Senior Leadership, Project Leads, and cross-functional teams (e.g., Product, Client Services, Business Intelligence) to understand data needs and deliver insights • Translate complex data into clear, compelling narratives for non-technical audiences • Serve as a trusted advisor to leadership by delivering timely and relevant analytics • Extract, transform, and analyze data using internal systems such as Salesforce, Tableau, and SQL-based platforms • Support the development and enhancement of internal tools to improve data accessibility and usability • Ensure data integrity and consistency across reporting platforms Education and Experience • Bachelor’s degree in Business, Data Analytics, Information Systems, or related field; Master’s preferred • 7+ years of experience in data analysis, preferably in implementation, client services and/or operations • Proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI) • Strong understanding of operational workflows and KPIs • Excellent communication and storytelling skills with the ability to influence stakeholders • Experience working in a fast-paced, cross-functional environment Preferred: • Experience in SaaS or technology-driven environments • Familiarity with project management tools and methodologies • Knowledge of CRM systems (e.g., Salesforce) and client lifecycle metrics • Some travel required (10%) Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $45,100 - $83,700/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

SQL
Excel
Tableau
Power BI
Data Analysis
Dashboard Design
Operational Metrics
Data Storytelling
Salesforce
Forecasting Models
Verified Source
Posted 11 months ago

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