JPMC Candidate Experience page

Lead branch operations, assist clients with transactions, manage cash devices, ensure compliance, and support branch team and manager. | 1+ year retail banking experience, high school diploma or equivalent, leadership and operational skills, ability to work branch hours including weekends. | At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities • Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. • Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. • Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. • Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. • Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. • Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. • Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills • You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. • You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. • You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. • You have a strong passion for educating the branch team and partners, helping them stay connected and informed. • You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. • You have 1+ years of retail banking experience. • You have a high school degree, GED, or foreign equivalent. • You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills • You have 6+ months of Associate Banker (Teller) experience. • You have a college degree or military equivalent. Training and Travel Requirement • You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. • You’ll need to be able to travel as required for in-person training and meetings.

Provide business management support including project management, data analysis, communication strategies, and collaboration with senior leadership in Securities Services Operations. | Requires prior financial or business management experience, strong communication skills, proficiency in Microsoft Office, knowledge of securities services, and ability to manage strategic agendas and large data sets. | Join the Securities Services Operations Business Management team as a high-performing Vice President, playing a key role in the successful delivery and management of Operations strategies. You will work closely with senior Managing Directors within Securities Services Operations and their Leadership Teams to provide outstanding Business Management support across business updates, project management, and data analysis. As a Vice President within the Securities Services Operations Business Management team, you will organize complex information strategically, communicate effectively with key business partners, and manage projects and key work streams. Your role involves maintaining strategic objectives, developing communication strategies, and creating ad-hoc analysis and presentations for senior management. Job Responsibilities: Organize complex information strategically, demonstrating strong design acumen in Excel and PowerPoint. Communicate effectively with key business partners to understand projects and drive next steps. Manage and deliver projects and key work streams and tasks. Maintain and track objectives and key results reflecting strategic priorities. Develop and manage organization communication strategies for key stakeholders. Coordinate team activities and prepare materials for town halls, employee recognition, and strategy sessions. Create ad-hoc analysis and presentations for senior management. Help design new reports to increase efficiency. Collaborate with senior Managing Directors and Leadership Teams. Provide Business Management support across business updates and data analysis. Challenge peers with inquisitive, enthusiastic, and diligent approach. Required Qualifications, Capabilities, and Skills: Previous product knowledge and/or prior Financial Management, Business Management, or Chief Operating Office experience. Ability to communicate effectively with all levels of employees, including senior management. Strong proficiency with PowerPoint, Word, Excel, Outlook. Bachelor’s degree in Business, Finance, Economics, or other related area Strong knowledge and understanding of Securities Services Build positive internal relationships across different lines of business Self-motivated, tenacious, and be able to work with high degree of independence. Excellent time management/prioritization skills is required Should be able to define and deliver to conclusion a strategic agenda across multiple groups Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely Excellent project management and organizational skills. Attention to detail with logical thought process Preferred Qualifications, Capabilities, and Skills: Bachelor’s degree in Business, Finance, Accounting, or a related discipline. Software skills in SharePoint, Teams, Tableau, and Alteryx Suite.

Develop and deliver compensation reports and analytics solutions, automate processes, manage projects, and collaborate with HR and business stakeholders to provide insights for senior leadership. | Bachelor’s degree, 2+ years in compensation or finance, advanced Excel skills including VBA, strong analytical and project management skills, and ability to communicate insights effectively. | Compensation Data Solutions is responsible for analytics & insights, process improvement and automation at scale, and analyzing data to provide key insights to senior leadership. This role will focus on end-to-end development and delivery of compensation reporting and solutions to users across Human Resources and direct to managers at the firm. The end-to-end process includes gathering business requirements across all lines of business, driving Firmwide consistency while meeting client needs, and finally implementing for users. As a Compensation Analytics & Insights Analyst in the Compensation Data Solutions team, you will be instrumental in enhancing the function’s reporting and analytics capabilities through design, development and delivery of key compensation reports and solutions for our stakeholders and users. You will take business problems and solve through automation and analytics, drive firmwide consistency and scale best practices, collaborate and learn from internal subject matter experts, and partner with relevant parties across the firm. Job responsibilities Conduct ad-hoc analytics and presentations to support senior management in making strategic key business decisions around comp differentiation Capture and translate business requirements, translate into customized analytical solutions, communicate insights via reports, dashboards, visualization etc. Simplify, standardize, and automate processes by creating and deploying workflows for repeatable, scalable, and automated solutions Manage multiple projects end to end – maintain project plans, update and influence key stakeholders, and implement change management strategies Collaborate across various functions and teams including compensation managers, HR partners, Workforce Analytics, product, technology, and control functions Demonstrate attention to detail, rigor, and robustness in data analytics and results. Ability to articulate complex issues in easy to understand ways Show adherence to various control functions and regulatory requirements while handling workforce and compensation data Required qualifications, capabilities and skills Bachelor’s Degree in a data analytics related field. 2+ years of experience in Compensation or Finance. High level of proficiency with Microsoft applications: Advanced understanding of Excel is required (including VBA) Self-initiator, ability to challenge status quo and think outside of the box Detail and results oriented with the ability to manage multiple competing priorities all within a fast paced team environment Strong project management, analytical, and technical skills Strong consulting, interpersonal, and communication skills Innovation and creativity to bring new ideas to team Preferred qualifications, capabilities and skills Hands-on experience in at least two of the following: Statistical software or coding languages (e.g., Python, R, SAS) Data analytics and visualization tools (e.g., Tableau, QuickSight) Advanced excel skills (e.g., pivot tables, VLOOKUP, Analysis ToolPak, macros/VBA) Data wrangling, workflows, and automation (e.g., SQL, Alteryx, Business Objects, etc. Demonstrated experience in presenting reports, insights, and data analytics findings Relevant experience in data & analytics topics in consulting, client engagement, or project execution

Lead software engineering efforts including design, development, troubleshooting, and driving adoption of new technologies in a financial services environment. | 5+ years software engineering experience with advanced Python and AI/ML skills, proficiency in automation, CI/CD, agile methodologies, and financial services domain knowledge. | We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking's Architecture and Engineering team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) python Advanced experience in Python with AI/ML modeling Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., AWS artificial intelligence, machine learning, LLM, etc.) Preferred qualifications, capabilities, and skills Experience with Agentic AI Models Experience with Small Language Model's, Large Reasoning Model's and Model Finetuning. In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience