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As a Staff Software Engineer, you will define and guide technical direction by designing, building, and scaling the technology that underpins Pomelo’s success. You will be a technical leader and a mentor to others, driving the technical direction and architecture of complex systems. | You should have 10+ years of experience shipping high-quality, scalable software systems and be proficient in system and relational database design. Experience with modern front-end frameworks and a passion for AI-powered tools is also important. | About us Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend. Our engineering team is the engine behind our innovative virtual care platform, building AI-powered solutions that fundamentally transform care delivery and create exceptional experiences for both patients and clinicians. If you're passionate about using technology to effect real, tangible good in the world, we'd love to meet you. What you'll do As a Staff Software Engineer, you will define and guide technical direction by designing, building and scaling the technology that underpins Pomelo’s success. You will be a technical leader and a mentor to others. On any given day, you may: Write exemplary code that sets the standard for the team, shipping high-impact features while architecting systems that scale effortlessly Drive the technical direction and architecture of complex, distributed systems that enable our clinical team to deliver personalized, data-driven care at scale Pioneer our AI-powered tools, designing and building agents that make clinicians drastically more efficient and effective Elevate the game of those around you through mentorship, technical guidance, and fostering our culture of excellence and continuous learning Partner with product and clinical leadership to shape the company's technical strategy, identifying breakthrough opportunities to ensure we are tackling the most impactful problems Who you are You’re a seasoned, product-minded, technical leader who is an expert in navigating ambiguity, identifying opportunities that have a lasting impact on the business, and raising the bar for the people around you. You’re equally comfortable talking to a customer as you are being handed a spec and you have a proven ability to translate user needs into high-quality technical solutions. In particular, you: Have 10+ years of experience shipping high-quality, scalable software systems Have an expert level of proficiency in system and relational database design and one or more languages like Java, C#, Kotlin, Python, Go, etc. Have experience guiding technical teams in the development of applications with modern front-end frameworks like React or Vue.js Are passionate about staying on the cutting-edge of agentic tooling to significantly accelerate delivery and amplify engineering impact Have a track record of delivering elegant and maintainable solutions to complex problems that matter We'll be super excited if you: Have prior experience in AI/ML, natural language processing or building agent-based systems Have previously worked in a fast-paced, product-oriented environment Why you should join our team By joining Pomelo, you will help shape the future of a fast-moving, well-funded and mission-driven startup that always puts the patient first. You will learn, grow and be challenged -- and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We also offer: Competitive healthcare benefits Generous equity compensation Unlimited vacation Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Given that this role is open to candidates of different skill levels, determining a salary range is challenging. A reasonable estimate of the current salary range is $220,000 to $260,000. We expect most candidates to fall in the middle of the range. #LI-Remote Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.
Act as a trusted advisor to client leadership, guiding them on maximizing the value of Glia's AI-powered platform. Oversee the successful adoption and ongoing optimization of the platform while managing client-side change initiatives. | Candidates should have over 4 years of experience in a Bank or Credit Union, focusing on operations or product management. A bachelor's degree is required, with an MBA preferred, and familiarity with digital banking platforms is highly desirable. | About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. The Role We are seeking a domain expert to serve as the strategic partner for our banking and credit union clients. In this high-impact Customer Success role, you will leverage your deep operational and business experience to help financial institution customers maximize the value of our AI-powered platform. This role is ideal for a professional looking to transition from an operational or product management role within an FI to a consultative B2B SaaS environment. What you'll do Strategic Advisory: Act as a trusted advisor to client leadership, guiding them on how to best drive value with our platform, leveraging your firsthand knowledge of Financial Institutions business processes and challenges. Operational Translation: Translate Glia's platform capabilities into tangible improvements for customer experience and Contact Center Operations, speaking the language of credit union KPIs. Stakeholder Navigation: Navigate complex internal client structures to establish deep relationships with key stakeholders across Member Experience, Digital Banking, IT, Compliance, and Lending teams. Customer Journey Management: Oversee the successful adoption, governance, and ongoing optimization of the Glia platform. Value Realization: Develop and lead Executive Business Reviews that clearly demonstrate ROI and measurable improvements in core banking KPIs (e.g., cost-to-serve, customer and member satisfaction, time-to-resolution). Internal Advocacy: Champion the voice of the bank/credit union customer internally, providing strategic insights to our Product and Sales teams to inform our roadmap. Change Management: Lead client-side change management and adoption initiatives, based on your understanding of staff training and operational readiness within a financial institution. Requirements 4+ years of professional experience working within a Bank or Credit Union, ideally in a role focused on Operations, Digital Channels, Member Experience, or Product/Project Management. Deep, firsthand knowledge of financial institution operational and regulatory challenges, particularly within member service and support functions (e.g., Contact Center, Branch Operations, Lending Administration). Demonstrated experience in project management or overseeing the implementation and optimization of technology solutions within a financial institution, ideally acting as a technology owner or vendor manager for crucial technology. Proven ability to collaborate cross-functionally with various internal business units (Lending, Branch Operations, IT, Compliance) to drive large-scale projects. Familiarity with digital banking platforms or contact center software (AI, chatbots, omnichannel solutions) is highly desirable. Track record of problem-solving and finding practical solutions for business challenges within your organization. Bachelor’s degree required MBA preferred Must be willing to travel 30% of the time. *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
The Junior Graphic Designer will support the Indivisible Project's mission through creative design work. This role involves collaborating with the team to produce visual content that aligns with the organization's goals. | Candidates should be passionate about building an inclusive democracy and have a commitment to progressive values. Experience in graphic design and a collaborative spirit are essential. | About Indivisible Project We’re building something new. We’re a progressive grassroots organization that began in the aftermath of Trump’s election. We’re working to build a democracy that reflects a broad, multiracial “we the people,” one that works for all of us and is sustained by all of us. To support this movement, we’ve built an incredible team at the national level. We dream big, we support each other, and we have fun doing it. For more information about Indivisible’s vision, mission, and theory of change, click here. We’re changing what’s politically possible. Indivisible is part of the powerful progressive movement reaction to Trump, fighting the racist, misogynistic, plutocratic, and authoritarian agenda trumpeted by Trump and the GOP congress. Don’t take our word for it; Indivisible has been featured on the Rachel Maddow Show multiple times, as well as in the New York Times and in pretty much every other major news outlet in the country. We’re building together. We’re building a new organization every day - a rare opportunity to model what we want to see in the world. We’re deeply committed to equity and building a diverse and inclusive organization. We’re looking for you. If you want to fight for the soul of American democracy, there’s no better place to be than Indivisible. We’re looking for more team members who are passionate about building an inclusive democracy and committed to getting results. It’s an exciting, fulfilling place if you’re someone who wants to fight fiercely for the progressive world we want to have. Every one of us on the national team is here because we believe this movement is the best way to retake and build progressive power in this country. Does that ring true for you? If so, great - throw your hat in the ring to join our team. Let’s start #winning together. For more information about Indivisible’s organizational principles, click here. Indivisible Project is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, including bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of support needs at the time of application.
Provide substitute teaching support by following lesson plans, managing classrooms, and fostering a positive learning environment for K-8 students. | Requires 90 college credit hours, experience working with children, strong communication skills, punctuality, and reliability. | The Opportunity: Phalen Leadership Academies is seeking reliable, compassionate, and flexible On-call Substitute Teachers to support our scholars and campuses as needed. Substitute Teachers play an essential role in maintaining a positive and productive learning environment when classroom teachers are absent. In this role, you will help ensure continuity of learning by following established lesson plans, supporting classroom routines, and fostering a safe, caring environment for all scholars. PLA substitutes model professionalism, consistency, and strong classroom management while building positive relationships across grade levels. The Details Experience And Education Requirements • 90 College Credit Hours • Ability to accept assignments • Experience working with children • Ability to communicate comfortably (written and orally) with students, teachers, and administrators • Must be punctual and reliable The Network: PLA is a transformative education nonprofit changing communities across the country by providing a depth of resources not found in the traditional education model. In addition to serving as one of the country’s best turnaround school operators and successfully launching charter school start-ups, PLA also provides our school communities with a successful, research-based summer learning program (Summer Advantage), a successful Reading and Math Intervention program (Reading and Math Advantage), and a workforce development program (Skilled US) that provides expanded opportunities for our high school graduates, along with the family members of our current staff and students. This menu of programs and services is unique to our network, sets us apart from other organizations, and provides expanded opportunities for our staff through career advancement opportunities and expanded income opportunities. The Campus: Trix Academy is a tuition-free charter school located on the Eastside of Detroit. Trix Academy supports K-8 scholars through data-driven instruction, differentiated learning, 1:1 intervention, and social/emotional support. The school has committed educators and support staff who go above and beyond to inspire and support scholars. The Academy also offers daily enrichment classes that consist of Arts, STEM, Culture & Citizenship, and Cultural History. Trix Academy has cultivated an environment where students feel safe, respected, and encouraged to explore their interests and talents. Please read carefully. Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary. You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. Powered by JazzHR GqEdszZwIY
The Billing Specialist will manage and streamline billing processes to ensure seamless operations, including processing invoices and resolving billing discrepancies. They will also assist with customer inquiries and collaborate with cross-functional teams to enhance billing systems and procedures. | Candidates must be at least 18 years old and have a high school diploma or equivalent, with a preference for an associate or bachelor's degree in accounting or finance. A minimum of two years of experience in billing or accounting is required, along with familiarity with electronic filing systems and CRM practices. | Location: Remote: California Location Status: Work will be primarily performed remotely from home office. Employee will be required to utilize personal phone and internet services to perform telecommuting with reimbursement per Race’s current flex agreement. Occasional travel to and work from other Race offices or off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $18 to $20 USD per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Billing Specialist will work in our call center, ensuring customer interactions are met with the highest level of satisfaction, managing and streamlining billing processes to ensure seamless operations. Responsibilities include processing invoices, reconciling accounts, and resolving billing discrepancies. Duties involve processing invoices, meticulously reconciling accounts, swiftly addressing any billing discrepancies that may arise, taking calls to assist with billing inquiries, and collaborating with cross-functional teams to address customer inquiries and contribute to enhancing our billing systems and procedures. Qualifications and Experience: Eligibility for US Employment without sponsorship Minimum of 18 years of age High School Diploma, GED or equivalent required Associate or bachelor’s degree in accounting or finance preferred Minimum of two years’ experience in billing or accounting required Familiarity with electronic filing systems such as OneDrive or Google Drive required Skilled in using CRM systems and practices for managing billing processes, customer accounts, and data accuracy required Familiarity with SalesForce preferred Must be able to type 35 WPM The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication Proficiency in Spanish Language desirable Skills: Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications Functional use of common office equipment, computers, and office software Essential Duties and Responsibilities: Billing Process Execution: Processes billing transactions accurately and in a timely manner using billing software or systems Generates and distributes invoices to customers based on billing schedules and agreements Ensures billing information is entered correctly, including rates, quantities, discounts, and taxes Review and Verification: Reviews billing data for accuracy and completeness, identifying and correcting errors as needed Verifies billing documents against contracts, purchase orders, and other relevant records to ensure consistency Resolves any discrepancies or issues related to billing information or documentation Dispute Resolution: Investigates and resolving billing discrepancies, disputes, and customer inquiries promptly and professionally Communicates with internal departments and external customers to gather information, clarify billing details, and address concerns Record Keeping and Documentation: Maintains accurate billing records, documentation, and supporting files for audit and reference purposes Organizes and archives billing documents in accordance with company policies and regulatory requirements Reporting and Analysis: Generates billing reports and analyses to track billing activities, monitor account balances, and identify trends or anomalies Provides insights and recommendations based on billing data to improve billing processes and optimize revenue collection Collaboration and Coordination: Collaborates with other departments, such as sales, customer service, and accounting, to ensure alignment on billing-related matters Assists with month-end and year-end closing processes, including reconciling accounts and preparing reports as needed Customer Service: Provides excellent customer service to internal and external stakeholders, addressing billing inquiries and resolving issues courteously and efficiently Builds and maintains positive relationships with customers to ensure satisfaction and retention Other duties as required. Why Join Our Team: Join a tight-knit crew—no faceless corporation vibes here Growth potential: promotions and new challenges are part of our DNA Competitive base salary Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%) Free fiber internet service for all employees living in our service area A culture built on integrity, mutual respect, and a shared purpose Call to Action: Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.
The Member Experience Specialist will provide exceptional support to members through various communication channels, ensuring they fully utilize their membership benefits. This role involves becoming an expert in the membership offerings and facilitating personalized interactions to enhance member satisfaction. | Candidates should possess strong communication skills and a proactive attitude towards problem-solving. Experience in customer service or customer success is preferred, along with a willingness to learn and adapt. | About the role Our Member Experience Specialists are the primary way our members interact with XYPN. This is a full-time position for a conscientious and kind individual with a passion for summoning smiles and delivering smart, thoughtful service, both written and verbal. This job contains customer service and customer success elements to provide our members with the best experience possible. You’ll delight our members with prompt, thorough, and heart-warming support they can't help but tell their peers about! You’ll also need to speak our membership language to enable our members to take full advantage of their (many!) member benefits via 1:1 video or phone calls. The ideal candidate will have strong communication skills, be a self-starter, and embrace a “don’t stop until I have the answer” attitude. You’ll quickly gain a deep understanding of our membership offering and services and communicate that to members. You’ll need to be comfortable communicating clearly and enthusiastically through video, phone, and email. Where We Hire: We’re excited to review applications from across the U.S., but we give priority to candidates residing in the following states: AZ, CA, CO, FL, GA, IL, IN, MA, MN, MT, NC, OH, OR, PA SC, TN, TX, & UT What you'll be doing Become an XYPN membership expert. You’ll know our offering so well that you may even have dreams about it! Swiftly reply to member emails with generous, authentic responses via our help desk software (Help Scout) Be available during set periods of the work day for phone support to ensure our members have help when they need a little extra human touch Take a deep dive into our XYPN communication kit and strive to uphold our standards in all situations Contribute to the regular writing and refining of our knowledge base so customers can successfully “self-help” whenever possible Greet and onboard new members to the Network to ensure they’re set up for success! Understand the applicability and importance of all member benefits and service lines Facilitate personalized touchpoints with members to help them maximize the value of their membership and ensure they never feel like “just a number.” Be available at the drop of a hat to give members the best advice in using their benefits to the full extent Understand a member’s utilization of their benefits and seamlessly make recommendations to leverage other benefits resources! Always be looking for ways to increase members' community involvement by connecting them to study groups, networking opportunities, and of course, other XYPN members! Take thorough notes on each member call and log notes and feedback in our CRM, HubSpot! Measurables: First response time % of tickets solved on first reply Member customer satisfaction score # of calls held The Deets: Start Date: Immediately Status: Full-time (40-45 hours per week with flexible schedule) Location: Remote and/or Bozeman, MT Overtime Status: Non-exempt (i.e., overtime eligible) Team: Membership Reports To: Director of Customer Success Direct reports: None Travel: Up to 10% travel (e.g., 2-3 weeks /year) required for team retreats and other company events What you'll bring to the table: (If you think, “I only meet 80% of these qualifications,” still apply!) Your humble, friendly self—with a smile so big our members can feel it through your emails and phone calls! Experience going “above and beyond” and thinking one step ahead to thrill customers both in small and mighty ways Strong tech-savvy and a hunger to learn A bottomless well of patience and empathy (but not a doormat) Superpowers in communicating with positivity and precision via the written word; you chase after clarity, and typos just might be one of your biggest personal pet peeves Skill in anticipating possible next questions that people have so that our hard-working members can get on with their day instead of spending time writing us follow-up emails A love of detailed work that requires both accuracy and consistency. You’re the master of ensuring nothing falls through the cracks! A dependable, harmonious work ethic. You show up ready to knock out great work, and you’re keen to make sure you’re contributing to your teammates’ efficiency + enjoyment at work, too. A high sense of personal responsibility and integrity Proactive initiative and thoughtfully-considered ideas to help our Member Experience Team provide A+ service! You can adapt and pivot at the drop of a hat with your go-with-the-flow attitude Legally authorized to live and work in the United States without present or future need for sponsorship. What would make us drool: Experience in customer service, customer experience, or customer success Understanding of data related to attrition, retention, feedback, and overall engagement Experience with Customer Relationship Management software (bonus points if its HubSpot) Direct experience with financial planning XYPN welcomes applications from individuals who may have had nontraditional career paths, or who may have taken time off for family reasons (e.g., children, caring for disabled or elderly family). We encourage applications from minorities, women, individuals with disabilities, protected veterans and all other qualified applicants Compensation & Benefits: Salary: $59k - $72k/Annually All team members at XYPN are owners! We offer a 100%- employer-funded Employee Stock Ownership Plan (ESOP). Unlimited vacation days to maintain work-life harmony (we require that you take a minimum of 3 weeks of vacation per year) 9 paid holidays (we offer flexible holidays!) 401(k) with match; you put in 6%, and we put in 4.5%. 12 weeks paid parental leave for the birth or adoption of a child. Health insurance w/ employer contribution. Dental, Vision, Voluntary Life and AD&D, and Accident insurance options. Pet insurance availability Health Savings & Flex Spending (Health, Limited & Dependent Care) Accounts available Employer-paid Life and AD&D insurance. Employer-paid Long Term Disability coverage. Up to $150/month to cover the cost of working with a financial planner, plus up to $500 toward the upfront fee. $2000/year (prorated by start date) to put towards professional development $250/quarter to spend on yourself specific to our core value of "Be Well Being You.” $500 donated to a non-profit organization of your choice when you volunteer 40 hours within the calendar year. A sabbatical program that includes a cash bonus and extra time off at 5, 10, and 15 years. Subsidized employer-sponsored childcare through our internal child care program. (Subject to availability) Various Gym discounts Company-owned laptop computer provided (Apple Products). XYPN believes that our team members, and the individual identities and experiences of our team members, are our key differentiators. We won't settle for mere acceptance of each other's differences because we maintain that our team is better because of our differences, not in spite of them. As such, our culture celebrates, champions, supports, protects, and thrives on our various and collective identity categories. XYPN is beyond proud to be an equal opportunity employer.
Oversee maintenance and repair services for the WMHS fleet, ensuring high-quality service delivery. Manage workflow, assign tasks, and evaluate vendor and fleet technician performance. | A high school diploma or GED is required along with four years of relevant work experience. A valid driver's license is also necessary. | I. Job Summary Responsible for overseeing maintenance and repair services for the WMHS fleet, ensuring high-quality, timely, in budget, and in scope service delivery across a diverse range of fleet assets. The incumbent prioritizes work, manages workflow, assigns tasks, and supports vendor and fleet technician performance evaluation processes. This is a remote position with up to 25% travel required. It is highly preferred that qualified candidates reside near a major airport within the Greater Mid-Atlantic or Capital Area. II. Essential Duties and Responsibilities Oversees day-to-day operations of all maintenance and repair activities for the WMHS fleet, which includes box trucks, tractors, trailers, shred trucks, support vehicles, and other ancillary non-routed units. Coordinates and supervises maintenance work performed by external suppliers and internal fleet technicians; monitors progress, quality, and completion of repairs. Reviews driver-submitted repair requests and prepares corresponding work orders. Monitors inventory of replacement parts and restocks as needed. May participate in supplier and technician performance reviews and scorecard evaluations to inform future vendor selection and work allocation. Assesses the quality of work performed by suppliers and ensures compliance with safety and operational standards. Provides input into vendor selection decisions; may be involved in coaching and training suppliers on expectations. Supports all fleet and asset management activities to ensure a safe and reliable fleet is available to meet operational requirements. Other duties as assigned. III. Qualifications - Must live and work in the U.S. A. Required Qualifications High School Diploma or GED (accredited) 4 years of relevant work experience. (in addition to education requirements) Valid Driver's License IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, reaching, feeling, balancing, standing, walking, handling, grasping, talking, hearing, repetitive motions and eye/hand/foot coordination. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. The expected base pay range for this position across the U.S. is $65,900 - $96,600. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.
Oversee maintenance and repair services for the WMHS fleet, ensuring high-quality service delivery. Manage workflow, assign tasks, and evaluate vendor and fleet technician performance. | A high school diploma or GED is required along with 4 years of relevant work experience. A valid driver's license is also necessary. | I. Job Summary Responsible for overseeing maintenance and repair services for the WMHS fleet, ensuring high-quality, timely, in budget, and in scope service delivery across a diverse range of fleet assets. The incumbent prioritizes work, manages workflow, assigns tasks, and supports vendor and fleet technician performance evaluation processes. This is a remote position with up to 25% travel required. It is highly preferred that qualified candidates reside near a major airport within the Heartland, Texoma and Four Corners area. II. Essential Duties and Responsibilities Oversees day-to-day operations of all maintenance and repair activities for the WMHS fleet, which includes box trucks, tractors, trailers, shred trucks, support vehicles, and other ancillary non-routed units. Coordinates and supervises maintenance work performed by external suppliers and internal fleet technicians; monitors progress, quality, and completion of repairs. Reviews driver-submitted repair requests and prepares corresponding work orders. Monitors inventory of replacement parts and restocks as needed. May participate in supplier and technician performance reviews and scorecard evaluations to inform future vendor selection and work allocation. Assesses the quality of work performed by suppliers and ensures compliance with safety and operational standards. Provides input into vendor selection decisions; may be involved in coaching and training suppliers on expectations. Supports all fleet and asset management activities to ensure a safe and reliable fleet is available to meet operational requirements. Other duties as assigned. III. Qualifications - Must live and work in the U.S. A. Required Qualifications High School Diploma or GED (accredited) 4 years of relevant work experience. (in addition to education requirements) Valid Driver's License IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, reaching, feeling, balancing, standing, walking, handling, grasping, talking, hearing, repetitive motions and eye/hand/foot coordination. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. The expected base pay range for this position across the U.S. is $65,900 - $96,600. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.
Oversee maintenance and repair services for the WMHS fleet, ensuring high-quality service delivery. Manage workflow, assign tasks, and evaluate vendor and fleet technician performance. | A high school diploma or GED is required along with 4 years of relevant work experience. A valid driver's license is also necessary. | I. Job Summary Responsible for overseeing maintenance and repair services for the WMHS fleet, ensuring high-quality, timely, in budget, and in scope service delivery across a diverse range of fleet assets. The incumbent prioritizes work, manages workflow, assigns tasks, and supports vendor and fleet technician performance evaluation processes. This is a remote position with up to 25% travel required. It is highly preferred that qualified candidates reside near a major airport within Florida, Gulf Shores or the South Atlantic. II. Essential Duties and Responsibilities Oversees day-to-day operations of all maintenance and repair activities for the WMHS fleet, which includes box trucks, tractors, trailers, shred trucks, support vehicles, and other ancillary non-routed units. Coordinates and supervises maintenance work performed by external suppliers and internal fleet technicians; monitors progress, quality, and completion of repairs. Reviews driver-submitted repair requests and prepares corresponding work orders. Monitors inventory of replacement parts and restocks as needed. May participate in supplier and technician performance reviews and scorecard evaluations to inform future vendor selection and work allocation. Assesses the quality of work performed by suppliers and ensures compliance with safety and operational standards. Provides input into vendor selection decisions; may be involved in coaching and training suppliers on expectations. Supports all fleet and asset management activities to ensure a safe and reliable fleet is available to meet operational requirements. Other duties as assigned. III. Qualifications - Must live and work in the U.S. A. Required Qualifications High School Diploma or GED (accredited) 4 years of relevant work experience. (in addition to education requirements) Valid Driver's License IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, reaching, feeling, balancing, standing, walking, handling, grasping, talking, hearing, repetitive motions and eye/hand/foot coordination. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. The expected base pay range for this position across the U.S. is $65,900 - $96,600. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.
Oversee maintenance and repair services for the WMHS fleet, ensuring high-quality service delivery. Manage workflow, assign tasks, and evaluate vendor and fleet technician performance. | A high school diploma or GED is required along with four years of relevant work experience. A valid driver's license is also necessary. | I. Job Summary Responsible for overseeing maintenance and repair services for the WMHS fleet, ensuring high-quality, timely, in budget, and in scope service delivery across a diverse range of fleet assets. The incumbent prioritizes work, manages workflow, assigns tasks, and supports vendor and fleet technician performance evaluation processes. This is a remote position with up to 25% travel required. It is highly preferred that qualified candidates reside near a major airport within New England. II. Essential Duties and Responsibilities Oversees day-to-day operations of all maintenance and repair activities for the WMHS fleet, which includes box trucks, tractors, trailers, shred trucks, support vehicles, and other ancillary non-routed units. Coordinates and supervises maintenance work performed by external suppliers and internal fleet technicians; monitors progress, quality, and completion of repairs. Reviews driver-submitted repair requests and prepares corresponding work orders. Monitors inventory of replacement parts and restocks as needed. May participate in supplier and technician performance reviews and scorecard evaluations to inform future vendor selection and work allocation. Assesses the quality of work performed by suppliers and ensures compliance with safety and operational standards. Provides input into vendor selection decisions; may be involved in coaching and training suppliers on expectations. Supports all fleet and asset management activities to ensure a safe and reliable fleet is available to meet operational requirements. Other duties as assigned. III. Qualifications - Must live and work in the U.S. A. Required Qualifications High School Diploma or GED (accredited) 4 years of relevant work experience. (in addition to education requirements) Valid Driver's License IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, reaching, feeling, balancing, standing, walking, handling, grasping, talking, hearing, repetitive motions and eye/hand/foot coordination. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. The expected base pay range for this position across the U.S. is $65,900 - $96,600. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.