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Collaborate with cross-functional teams to define user requirements and lead the end-to-end design process. Conduct user research and create design artifacts to guide the development of design solutions. | A proven track record of at least 3 years in product design roles is required, along with a bachelor's degree in design or a related field. Proficiency in Figma and experience in user research and usability testing are essential. | Keeper Security is hiring a talented, creative and visionary Product Designer to join our passionate team in shaping the next generation of our products and services. This is a 100% remote position. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for creating intuitive and transformative digital experiences that cover a multitude of platforms About the Role Shape the future of cybersecurity through exceptional design. As our Product Designer, you'll partner directly with our Head of Product Design to reimagine how millions of users interact with cybersecurity. What You'll Create: Intuitive interfaces that make complex security feel effortless Beautiful experiences that users want to engage with Create designs that transform cybersecurity from tedious to empowering Your Creative Playground: You'll collaborate with product, engineering, and QA teams to transform complex challenges into an experience users love. Transform user pain points into breakthrough product moments that set new standards in the industry. The Impact: Your designs will directly influence how people protect their digital lives. Every interface decision, every interaction you craft, helps users feel more secure and confident online. You'll see your work come to life across Keeper's ecosystem, knowing you've made cybersecurity more human and accessible Responsibilities Collaborate with cross-functional teams, including product managers, engineers, QA, and stakeholders, to define user requirements, project objectives, visuals, and overall experience. Lead the end-to-end design process, from concept ideation and wireframing to prototyping and final UI design, ensuring a cohesive and intuitive user experience Conduct user research, usability testing, and analysis to gain insights into user behavior and preferences, and integrate findings into design decisions Create user personas, journey maps, and other design artifacts to effectively communicate user needs and guide the development of design solutions. Develop and maintain robust design systems, style guides, and UI pattern libraries to ensure consistency, scalability, and high-quality design across products and platforms. Stay up to date with industry trends, emerging technologies, and UX/UI best practices, advocating for their integration into our design processes. Leverage and evolve Keeper’s design system and brand guidelines to maintain visual consistency across all web properties. Design responsive layouts that deliver an optimal user experience across web, desktop, mobile, and tablet platforms. Proven track record of at least 3 years in Product design roles, with a portfolio showcasing a strong foundation in user-centered design principles and practices Bachelor’s degree in design, human-computer interaction (HCI), or equivalent experience Proficiency in designing, prototyping, and presenting in Figma Experience conducting user research, usability testing, and translating findings into actionable design insights Excellent communication and collaboration skills, with the ability to articulate and advocate for design decisions effectively Strong understanding of responsive design principles and experience designing for multiple devices and platforms (web, desktop, mobile, tablet) Excellent communication and collaboration skills, with the ability to articulate and advocate for design decisions effectively Ability to solve problems, adapt and overcome objections, and learn complex solutions Passion for creating elegant and impactful user experiences, with a keen eye for detail and craftsmanship Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

Collaborate with cross-functional teams to define user requirements and lead the end-to-end design process. Conduct user research and create design artifacts to communicate user needs and guide design solutions. | A bachelor's degree in design or a related field is required, along with at least 3 years of experience in UX/UI design. Proficiency in Figma and a strong understanding of responsive design principles are essential. | Keeper Security is hiring a talented, creative and visionary UX/UI Designer to join our passionate team in shaping the next generation of our products and services. This is a 100% remote position. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for creating intuitive and transformative digital experiences that cover a multitude of platforms About the Role Shape the future of cybersecurity through exceptional design. As our UX/UI Designer, you'll partner directly with our Head of Product Design to reimagine how millions of users interact with cybersecurity. What You'll Create: Intuitive interfaces that make complex security feel effortless Beautiful experiences that users want to engage with Create designs that transform cybersecurity from tedious to empowering Your Creative Playground: You'll collaborate with product, engineering, and QA teams to transform complex challenges into an experience users love. Transform user pain points into breakthrough product moments that set new standards in the industry. The Impact: Your designs will directly influence how people protect their digital lives. Every interface decision, every interaction you craft, helps users feel more secure and confident online. You'll see your work come to life across Keeper's ecosystem, knowing you've made cybersecurity more human and accessible Responsibilities Collaborate with cross-functional teams, including product managers, engineers, QA, and stakeholders, to define user requirements, project objectives, visuals, and overall experience. Lead the end-to-end design process, from concept ideation and wireframing to prototyping and final UI design, ensuring a cohesive and intuitive user experience Conduct user research, usability testing, and analysis to gain insights into user behavior and preferences, and integrate findings into design decisions Create user personas, journey maps, and other design artifacts to effectively communicate user needs and guide the development of design solutions. Develop and maintain robust design systems, style guides, and UI pattern libraries to ensure consistency, scalability, and high-quality design across products and platforms. Stay up to date with industry trends, emerging technologies, and UX/UI best practices, advocating for their integration into our design processes. Leverage and evolve Keeper’s design system and brand guidelines to maintain visual consistency across all web properties. Design responsive layouts that deliver an optimal user experience across web, desktop, mobile, and tablet platforms. Proven track record of at least 3 years in UX/UI design roles, with a portfolio showcasing a strong foundation in user-centered design principles and practices Bachelor’s degree in design, human-computer interaction (HCI), or equivalent experience Proficiency in designing, prototyping, and presenting in Figma Experience conducting user research, usability testing, and translating findings into actionable design insights Excellent communication and collaboration skills, with the ability to articulate and advocate for design decisions effectively Strong understanding of responsive design principles and experience designing for multiple devices and platforms (web, desktop, mobile, tablet) Excellent communication and collaboration skills, with the ability to articulate and advocate for design decisions effectively Ability to solve problems, adapt and overcome objections, and learn complex solutions Passion for creating elegant and impactful user experiences, with a keen eye for detail and craftsmanship Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

Execute design deliverables for various initiatives while ensuring visual consistency across global markets. Collaborate with internal teams and external partners to maintain brand standards and push creative boundaries. | Candidates should have 5-7 years of experience in graphic or brand design, preferably in an agency setting. A strong portfolio and proficiency in design tools are essential, along with an understanding of digital and print production processes. | Overview Prosci is preparing to launch a bold visual brand evolution in 2026—and we’re looking for a Graphic Design Specialist who’s eager to help bring it to life. This role blends creative craft with strategic execution, supporting the rollout and stewardship of Prosci’s refreshed brand identity across digital, campaign, and experiential touchpoints. You’ll work closely with the Senior Manager, Global Brand, internal team members, agency partners, and freelancers to execute high-impact creative while maintaining consistency, cohesion, and creative excellence. You’ll help build the systems, tools, and visual stories that bring Change Done Right to life around the world. If you’re a designer who loves structure as much as storytelling—and you’re ready to grow into a broader creative leadership role—this is your opportunity. Since our founding in 1994, Prosci has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of the ADKAR® model, we’ve helped countless people and organizations thrive. Our solutions empower customers with lasting change resiliency through a unique blend of training, advisory services, and licensing options, including Kaiya, our AI change management coach. At Prosci, we are a purpose-driven organization full of passionate, curious, and results-oriented people. Working at Prosci means being part of a dynamic team that is dedicated to our purpose of creating a world where change is done right. Join us and be part of a culture that thrives on continuous learning, growth, and making a difference. Check out our website for more about our team and approach: https://www.prosci.com/about. Key Responsibilities Execute design deliverables for campaigns, digital experiences, sales enablement, and internal initiatives with precision and creativity. Collaborate on the implementation of Prosci’s 2026 brand evolution, ensuring visual consistency and alignment across all global markets. Translate brand strategy and creative concepts into compelling visuals and templates for use across teams. Support creative concepting for campaigns and events—bringing your ideas and eye for detail to collaborative executions and design sprints. Develop and maintain brand assets for currency and useability, including photography, illustrations, iconography, templates, and presentation materials. Work closely with external agencies and freelance partners to coordinate asset production, reviews, and refinements. Act as a brand steward, helping uphold design standards and compliance across internal teams while finding creative opportunities to push the brand forward by forging and maintaining relationships across Prosci teams and markets. Manage multiple projects simultaneously with attention to timelines, quality, and cross-team communication. Stay current on design trends, digital tools, and creative technologies that can enhance Prosci’s visual presence. Success Profile Based on this role’s scope and responsibilities, we are seeking candidates with the following minimum qualifications, skills, attributes, and competencies. Preferred qualifications are also noted. Competencies Action Oriented: Drives high-quality creative execution with focus and precision, balancing artistic vision with structure and deadlines to deliver impactful brand work. Collaborates: Works seamlessly with cross-functional teams, agencies, and freelancers to co-create cohesive, high-impact design solutions that elevate Prosci’s global brand. Communicates Effectively: Translates complex brand concepts and creative direction into clear, compelling visuals and feedback that align teams and ensure consistent brand expression. Cultivates Innovation: Explores new ideas, tools, and design approaches to evolve Prosci’s visual identity and keep the brand fresh, forward-thinking, and globally relevant. Global Perspective: Applies a global lens to design decisions, ensuring creative work resonates across diverse markets while maintaining Prosci’s unified brand identity. Plans & Aligns: Plans thoughtfully and executes with alignment to ensure creative projects meet deadlines and brand objectives. Technical/Functional Skills Strong portfolio demonstrating conceptual design, campaign application, and cohesive brand storytelling. Fluency in Adobe Creative Suite (InDesign, Illustrator, Photoshop), PowerPoint, Figma, and Canva. Understanding of digital and print production processes. Experience with design systems and large-scale brand rollouts. Qualifications 5–7 years of experience in graphic or brand design (agency experience preferred). Additional Preferences Experience supporting a rebrand or brand identity rollout. Knowledge of B2B marketing, SaaS, or professional services environments. Experience with photography, videography, motion design/animation, and video editing capabilities Familiarity with HubSpot and UX/UI principles Fluency in other languages (ex: French/Spanish/Portuguese/German) Additional Information Travel Requirements: This role requires minimal travel of 1-2 times per year for internal team meetings and/or company events. Work Location: This is a remote role and we are open to considering candidates in the US or Canada. Compensation: $62,000 - $78,000 USD is the projected range of annual base salary for this role depending on the candidate’s overall qualifications and experience. This role is eligible for inclusion in our bonus program. Benefits: Through our experience and strategic focus on the people side of change, we know that by taking care of our people, we are taking care of our business. In addition to the compensation detailed above, we offer comprehensive wellness benefits, including generous flexible paid time off, holidays and volunteer time, medical, dental, vision, long-term and short-term disability programs, life insurance, pet insurance, 401k with company matching, and access to LinkedIn Learning. Our “mostly virtual” culture is vibrant with many opportunities to collaborate with colleagues from around the world, get involved in employee-led interest and resource groups, and to meet up with team members at in-person local or market-wide events. We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. Prosci is an equal opportunity employer that is committed to inclusion and diversity. Employment opportunities at Prosci are available to all applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. You can learn more about our efforts to build a more inclusive, equitable and diverse organization: https://www.prosci.com/about/dei. If you require assistance due to a disability applying for open positions, please submit a request to: applicantsupport@prosci.com.

The Customer Success Specialist will provide strategic support to customers, assisting them through onboarding and ensuring long-term satisfaction. This role involves collaborating with the sales team and managing customer inquiries and relationships. | Candidates should have 2-4 years of experience in sales, account management, or customer success, along with strong organizational and communication skills. A bachelor's degree in a relevant field is preferred. | We are seeking a proactive and detail-oriented Customer Success Specialist to join our dynamic customer success team. In this role, you will provide strategic support to customers, helping them through the onboarding process, offering training and assistance, and fostering long-term success. The ideal candidate will be a strong communicator, skilled at building relationships, and committed to delivering exceptional service. What You’ll Be Doing Strategic Account Support: Assist the sales team with administrative tasks such as data entry, document management, and record organization. Collaborate with the sales team to provide white-glove service and ensure a high level of customer satisfaction. Respond promptly and professionally to customer and internal team inquiries. Work with the sales team to create accurate and tailored quotations for prospects, maintaining a database of standard pricing and product information. Relationship Building: Foster strong, positive relationships with clients to ensure they feel valued and supported. Serve as a primary point of contact for clients, handling inquiries, resolving issues, and providing product/service information. Monitor customer health and assist with onboarding to ensure long-term satisfaction. Dashboards, Reporting, and Post-Order Management: Create, implement, and maintain reports and dashboards for both internal sales teams and external customers. Keep internal dashboards updated and inform departments when action is needed. Stay informed about the status of key and strategic account orders in the production pipeline, proactively providing updates to stakeholders. Communication and Collaboration: Collaborate effectively with the sales team to support their objectives. Work closely with cross-functional teams, such as Global Logistics, Commercial Operations, and Global Support, to ensure a seamless customer experience. Manage cross-functional initiatives, acting as a liaison between sales and other departments to identify gaps and drive process improvements. Customer Relationship Management (CRM): Use CRM software to manage client and prospect information, document interactions, and track the sales pipeline. Assist in generating reports and analyzing sales performance data to identify trends. Support ad hoc projects, including configuring contracts for discount pricing. What You’ll Bring to the Team Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Proficiency with office software (e.g., Microsoft Office Suite). Familiarity with CRM software is a plus. Self-motivated with the ability to work both independently and as part of a team. A proactive and resourceful approach to problem-solving. 2-4 years of experience in sales, account management, customer success, or client relations. Preferred Qualifications Bachelor's degree in a relevant field (e.g., Science). About Twist Bioscience Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA. At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers. Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

The Analyst, Workforce Management will be responsible for strategic planning and execution of headcount forecasting and capacity management within the Customer Operations department. This role ensures optimal staffing levels to meet service level agreements and enhance customer satisfaction. | Candidates should have 2-5 years of experience in workforce capacity planning, preferably in a customer support environment. A strong understanding of customer support metrics and proficiency in data analysis and reporting tools is essential. | About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. We’re looking for an experienced Analyst, Workforce Management for our Shared Services team who is passionate about improving the landscape for mental healthcare. You will be responsible for the strategic planning and execution of headcount forecasting and capacity management for both Full-Time Employee (FTE) and Business Process Outsourcing (BPO) resources within the Customer Operations department. This role ensures optimal staffing levels to meet service level agreements (SLAs), optimize costs, and enhance customer satisfaction. The Analyst, Workforce Management will analyze historical data, predict future trends, and collaborate with cross-functional teams to develop and implement effective workforce strategies. By implementing advanced staffing models and developing new reporting mechanisms, this team member will be instrumental in optimizing the efficiency and effectiveness of our support operations, thereby facilitating both individual and team success in achieving daily performance objectives. This specialist will pioneer analysis of workforce management metrics for the organization to identify inefficiencies and performance gaps, so we can execute targeted improvement strategies to maximize productivity per agent. What You’ll Be Doing: Develop and maintain accurate short-term and long-term headcount forecasts based on historical data, seasonality, business trends, and anticipated growth. Analyze call volume, handle time, and other relevant metrics to determine optimal staffing levels across all support channels. Create and manage capacity models to project resource needs and identify potential gaps or surpluses. Forecast and manage the needs of both FTE and BPO resources, balancing cost and service level objectives Collaborate with BPO partners to ensure alignment on capacity planning, forecasting, and performance management. Work with finance on the budget related to headcount and BPO expenses Partner with Leads, Managers, Strategy Leads to develop and implement workflows, reports, and other related initiatives to ensure our staffing is successful. You’ll Be a Good Fit If: 2-5 years of experience in workforce capacity planning, preferably in a customer support environment with headcount distributed across FTE and BPO populations You have a strong understanding of customer support metrics and KPIs You have strong proficiency in data analysis and reporting tools (e.g. Excel, SQL, & Looker) You are successful working independently and remotely, and adapt well to changing priorities and customer needs You are skilled in analyzing data to inform strategic decision-making and possess a strong attention to detail, understanding how individual data points contribute to broader trends and insights. Bonus points if you have experience with Assembled (workforce management software) Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $90,844 - $111,000 annually. This is a remote role with the expectation to travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness & Development: Annual stipends to put towards therapy and personal & professional growth. Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Lead complex, multi-site implementations of Kahuna’s Skills Management platform, ensuring seamless deployment and rapid adoption. Serve as a strategic partner to organizational leaders, guiding enterprises through workflow transformation and ensuring measurable business outcomes. | Candidates should have 3+ years of experience leading SaaS implementations and a strong understanding of workforce development. Hands-on experience with HRIS/LMS integrations and the ability to engage senior stakeholders is also required. | Who We Are At Kahuna, we help organizations unlock workforce potential through advanced skills management technology. Our modern platform enables enterprises across healthcare, energy, manufacturing, and other complex industries to gain deep insights into workforce capabilities, align talent to business needs, and optimize training and competency programs. The Customer Success team plays a critical role in delivering measurable value by driving adoption, operational efficiency, and strategic workforce transformation for our customers. Role Overview As an Enterprise Implementation Specialist, you will lead complex, multi-site implementations of Kahuna’s Skills Management platform, ensuring seamless deployment, rapid adoption, and long-term customer success. This role blends project leadership, technical expertise, and business acumen to help organizations successfully navigate onboarding, data migration, system configuration, and change management. You will serve as a strategic partner to organizational leaders, guiding enterprises through workflow transformation and ensuring Kahuna delivers measurable business outcomes. Key Responsibilities Enterprise Onboarding & Implementation Leadership Lead end-to-end delivery of large-scale, multi-site implementations from kickoff through go-live. Manage project scope, timelines, risks, and stakeholder expectations across complex enterprise environments. Solution Design & Governance Facilitate solution design workshops to translate business objectives into scalable configurations of Kahuna’s platform. Participate in governance processes, including Kahuna’s internal Solution Design Board, to ensure quality and consistency of implementations. Integration & Data Management Lead integration planning and execution with enterprise systems (HRIS, LMS, ERP) using API, SFTP, and other data transfer methods. Oversee secure data import/export, conduct validation checks, and ensure system interoperability. Change Management & Enablement Partner with customer leaders to develop communication, training, and rollout strategies that accelerate adoption. Provide best practices for competency management, workforce planning, and operational transformation. Testing, Deployment & Go-Live Support Manage UAT cycles, go-live readiness, and transition to production environments. Ensure customers are equipped for successful rollout across departments and locations. Value Realization & Continuous Improvement Define and track key success metrics (e.g., time-to-value, adoption rates, operational efficiency). Collaborate with Customer Success and Product teams to optimize customer value and identify expansion opportunities. Customer Advocacy & Strategic Partnership Serve as a trusted advisor to managers and executives across industries. Influence product roadmap priorities by representing enterprise customer needs. Cross-Functional Collaboration Work closely with Sales, Product, Engineering, and Customer Success to ensure customers achieve desired outcomes and long-term success with Kahuna. Key Requirements 3+ years of experience leading SaaS implementations, enterprise projects, or workforce technology deployments. Proven ability to manage multi-site, multi-stakeholder implementations with competing priorities and tight timelines. Strong understanding of organizational structures, workforce development, and competency-based programs. Hands-on experience with HRIS/LMS integrations, data migration, and system interoperability (API, SFTP, etc.). Confident communicator who can engage both executive sponsors and technical teams with clarity and credibility. Analytical mindset with a bias for action — able to diagnose issues, problem-solve quickly, and maintain forward momentum. Comfortable documenting business and technical requirements, creating reusable implementation templates, and contributing to process improvements. Preferred Qualifications Experience implementing SaaS solutions within complex or regulated industries (Healthcare, Energy, or Manufacturing preferred). Familiarity with enterprise systems and data flows across HRIS (Workday, SAP, Infor) and LMS platforms (Cornerstone, Relias, Docebo). Proven ability to engage and influence senior stakeholders (Director to VP/C-suite) during digital transformation initiatives. Strong understanding of data management, change enablement, and governance models in large organizations. Formal training or certification in Project or Change Management (e.g., PMP, Agile, Prosci) is a plus, but not required. Why Join Kahuna? Impactful Work – Drive enterprise-level workforce transformation and skills strategy for global organizations. Collaborative Culture – Work with passionate professionals committed to innovation, transparency, and customer success. Professional Growth – Build deep expertise in SaaS, large-scale implementations, governance, and workforce analytics. Hybrid Flexibility – Houston-based hybrid environment with occasional travel for key customer engagements.

The Selection Specialist will read and evaluate a high volume of young adult and adult books, assessing their literary merit and circulation potential. They will recommend titles for selection and collaborate with the JLG team to coordinate selections across categories. | Candidates should have an MLIS or School Media Specialist certification and at least 3 years of experience in libraries or K-12 education. Strong knowledge of young adult literature and excellent communication skills are essential. | Are you passionate about young adult books? Do you know what makes a book engaging for teen readers? Junior Library Guild (JLG) is looking for a Young Adult Selection Specialist to help curate top-quality books for schools and libraries.   At JLG, we take the guesswork out of book selection by choosing titles that kids will actually read. We carefully review and handpick books that will circulate well in school and public libraries. If you have experience selecting books—whether as a school librarian specialist, YA librarian, or educator—we’d love to hear from you!   What You'll Do: * Read and evaluate a high volume of YA and Adult books across different genres and formats, assessing literary merit, circulation potential, subject matter, and relevance to library collections. * Recommend titles for JLG selection in assigned categories, weighing quality, teen appeal, publication date, and other factors. * Collaborate with the JLG team to share insights, discuss promising titles, and coordinate selections across categories. * Track and manage title evaluations across seasonal spans using internal selection tools, spreadsheets, and databases, monitoring deadlines, category progress, and selection needs to prioritize work effectively. * Meet frequent deadlines for evaluating books and submitting selections, ensuring timely delivery of recommendations for our clients.   What We're Looking For: * MLIS or School Media Specialist certification. * 3+ years working in libraries or in K-12 education. * Strong knowledge of young adult and adult crossover literature, with a focus on selecting books that will circulate well with teen readers. * Excellent written and verbal communication skills. * Proficiency with Microsoft tools, particularly Excel, SharePoint, and Teams. * Ability to learn new systems and technology and adapt to changing workflows * Ability to work independently and manage your own time effectively while meeting frequent deadlines and maintaining quality selections. * Familiarity with library trends and literacy is a plus!   Schedule: * Monday to Friday, Eastern Standard Time, work hours between 8 AM and 6 PM   JLG offers a great benefits package, including: * Medical, Dental, and Vision * 401k with Match * Short-Term and Long-Term Disability * Life Insurance * Generous Paid Time Off   About Junior Library Guild: Junior Library Guild (JLG) is the premier book review and collection development service that helps school and public libraries acquire the best new children’s and young adult books. For over 90 years, JLG has supported librarians in their mission to provide top-quality reading material for young readers, with a focus on high circulation potential and literary excellence. Through our monthly subscription service, we handpick a selection of books that students will love to read.

The Paid Media Analyst will manage campaign analytics for advertising campaigns and create Power BI dashboards that integrate various data sources. They will also optimize reporting processes and partner with the Ad Ops Manager to enhance efficiencies. | Candidates should have 3-5 years of experience in paid media analytics and 1-2 years in a data analyst role. Advanced Excel skills and experience with Power BI and Sprinklr are also required. | Our client within the Gaming Industry is searching for a Paid Media Analyst to join their team! This Paid Media Analyst will be responsible for managing Campaign Analytics for advertising campaigns. The ideal candidate has a strong understanding of Ad Operations and Ad Tech platforms and has a passion for analyzing and delivering business insights from data. Additionally, this candidate has worked specifically with Sprinklr for Paid Media analytics and Power BI. Responsibilities Maintains and creates PowerBI dashboards that join data sources from Sprinklr, Skai, and manual uploads from direct publishers or self-service ads managers not integrated in unified system Understands Brand Lift Studies and measurement solutions to maintain and pull baseline brand lifts across publishers Optimizes and improves current reporting taxonomy to enhance data rollup and visualization in PowerBI and in Excel pivots Establishes timelines and workback schedules for end-of-campaign and exec level reports Partners with Ad Ops Manager to continually improve efficiencies and accuracy in reporting processes Serves as the media analyst for all of the team's related in-house campaigns Qualifications 3-5 years of paid media analytics and reporting 1-2 years in data analyst function Advanced Excel skills, including but not limited to Pivot Tables, XLOOKUP, Macros, and creating charts and visualizations out of data Strong communication skills and collaboration across organization and functions 1 + year of working Power BI experience Sprinklr, and/or Skai experience; or equivalent Bachelor’s degree or equivalent experience Compensation Range: $74,000-84,000/annually DOE ** This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. ** Benefits: Employer contributions toward the cost of employee-only medical and dental premiums Vision - opt-in available 401k PTO Laptop Life Insurance, Disability Insurance, AD&D coverage Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available

The Sr. Customer Billing and Renewals Specialist will manage billing operations and renewal processes, ensuring accurate invoicing and compliance with customer contracts. This role also involves collaborating with cross-functional teams to address inquiries and improve processes. | Candidates should have a bachelor's degree in a relevant field and at least 2 years of experience in billing and customer operations within a SaaS environment. Strong communication skills and attention to detail are essential. | Job Summary: We are seeking a detail-oriented and process-driven Sr. Customer Billing and Renewals Specialist to manage billing operations and renewal processes for our growing customer base. This role will be responsible for accurate and timely invoicing and renewals processing in compliance with customer contracts, providing exceptional customer experience, and partnering cross-functionally to problem solve and manage customer inquiries. The ideal candidate will have experience with SaaS billing and will have a continuous improvement mindset that will assist in driving system and process improvements to further automate and find efficiencies. Key Responsibilities: Billing Operations Generate and send accurate invoices daily based on contractual terms; invoices include the following components: SaaS subscriptions and bundles, professional services, on-premise software, annual maintenance, and 3rd party items. Partner with Sales, Legal, Finance, and other cross-functional groups to solve problems, address inquiries, and provide data to assist in decision making. Maintain billing records and customer information in financial systems (e.g., NetSuite, Salesforce). Process returns and credit memos as needed. Assist in other projects such as internal and external audits, testing and maintaining internal SOX controls, billing and revenue reporting, and more. Renewals Management Proactively manage contract renewals, ensuring timely and accurate delivery of customer annual renewal quotes and invoices. Track renewal metrics to verify completeness of renewals and ensure revenue optimization. Process Improvement Identify and implement process improvements and automation enhancements in invoicing function. Collaborate with cross-functional teams to streamline quote-to-cash processes to drive efficiencies and minimize errors. Demonstrate a commitment to learning, continuous improvement, and driving operational excellence Maintain workflow process documentation and standard work. Customer Communication Serve as a primary point of contact for billing and renewal-related questions. Monitor and promptly resolve incoming customer inquiries (cases in Salesforce) Communicate with customers in a clear, concise, and professional manner. Required Qualifications: Education & Experience Bachelor’s degree in Business, Accounting, Finance, or related field. 2+ years of experience in billing and customer operations in a SaaS environment. Excellent written and verbal communication skills. Strong attention to detail and experience with high transaction volume. Other Preferred Knowledge, Skills, Abilities or Certifications: Prior experience in a high-growth SaaS company. Proficient in NetSuite. Salesforce experience a plus Strong critical thinking and problem-solving skills Strong organizational and time management skills; ability to prioritize and manage a changing workload. Adaptable; ability to quickly learn new systems and processes and stay flexible and open to change. Proficiency with Excel, Power BI, or similar tools. #LI-CS23

The Graphic Designer & Digital Marketing Manager is responsible for creating brand guidelines and ensuring visual identity consistency across products and channels. This role involves both the design of digital assets and the strategic planning of digital marketing efforts. | Candidates should have a bachelor's degree in a related field and at least 7 years of experience in graphic design and marketing communications. Familiarity with medical device marketing and regulatory requirements is preferred. | Position Summary: The Graphic Designer & Digital Marketing Manager is responsible for creating our company brand guidelines and ensuring Cadwell’s visual identity is consistent and effective across all products, channels and communications, while driving measurable marketing results. This dual role requires a creative visual storyteller with a strong understanding of digital marketing strategies, including social media, email, web content, and paid advertising. The ideal candidate will be responsible for both the conceptualization and execution of visually-compelling digital assets, as well as the strategic planning and analysis of our digital marketing efforts. Key Duties / Responsibilities: Partner with marketing teammates, product managers, software UI/UX designer, IT, support contractors, sales teams, and regulatory affairs to develop, maintain and support a robust brand guideline. Ensure all marketing materials and digital campaigns comply with medical device regulations (e.g., FDA, EU MDR) and industry standards, collaborating with regulatory affairs teams as needed. Develop and report a measurement system to capture results of key digital campaigns and inform future marketing efforts. Adapt digital marketing campaigns and brand guidelines for international markets, ensuring cultural relevance and compliance with regional regulations. Graphic design (approx 70%); Design and produce a wide range of digital marketing materials across multiple platforms (web, social, email) that adhere to brand guidelines and maintain consistency in visual style, typography, and color palette across all digital touchpoints.Digital Marketing (approx. 30%): Collaborate with content creators to ensure all web content is visually appealing, well-organized, and optimized for digital consumption. Implement SEO best practices for website content and digital assets to improve organic search rankings. Assist with keyword research, industry trends and competitive analysis. Leverage AI tools for personalization and targeting in digital marketing campaigns to enhance engagement with healthcare professionals and optimize lead generation efforts. Stay up-to-date with emerging technologies, including AI, and explore how they can be applied to enhance marketing strategies, improve campaign performance, and drive innovation Perform other duties as requested, directed, or assigned Education / Experience: Bachelor’s degree in marketing, graphic design, digital media, communications or related field 7+ years of related experience in graphic design and marketing communications required, with a strong portfolio showcasing digital marketing assets and campaign tracking Medical device and services marketing experience preferred Job Knowledge / Requirements: Solid understanding of marketing principles, strategies, and methods for showing, promoting and selling products or services in a regulated industry. Creativity with strong understanding of design principles, typography, color theory, and layout composition Develop, maintain, and evolve brand guidelines and a comprehensive style guide Familiarity with medical device regulatory requirements and guidelines for promotional materials, including claims substantiation, labeling compliance, and accurate representation of medical information. Familiarity with AI tools and their applications in marketing, such as marketing automation, content creation, predictive analytics, or personalization strategies In-depth knowledge of digital marketing platforms and channels (e.g., Facebook Ads Manager, Google Ads, Mailchimp/Constant Contact, SEO tools) Familiarity with website content management systems (CMS) and basic HTML/CSS knowledge required; WordPress, Wix Experience with marketing project management tools, especially monday.com or similar platforms Strong computer and related application skills: MS Office and Google Suite Adobe Creative Suite: Photoshop, Illustrator, InDesign Zoom and Google Meet Salesforce After Effects or Premiere Pro for video editing/animation is a plus Figma experience a plus Excellent analytical skills with the ability to interpret data and make data-driven decisions - including the use of Google Analytics 4 Strong problem-solving and communication skills (both visual and written) with a collaborative approach - able to work cross-functionally Complete work both independently and as an effective member of the team, adapting to changing requirements, deadlines, and priorities as needed Ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines Must develop knowledge of Cadwell product lines and technology, and standard concepts, practices, and procedures within the medical devices industry Physical Requirements / Working Conditions: General office positions may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested. Use of computer Work outside normal business hours may be required to meet business needs Salary Range $75,000—$95,000 USD