ZOLL Medical Corporation

Lead onboarding, training, adoption, utilization, retention, and issue resolution for WatchPAT customer programs while coordinating with customers and internal teams. | Requires a bachelor’s degree and at least seven years in customer success, implementation, account or program management, clinical program leadership, or healthcare operations, with experience in complex healthcare environments. | Itamar At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA. Job Type Remote Job Summary The Associate Director, Customer Success is responsible for leading the post-sale customer experience for ZOLL Itamar solutions, with a primary focus on WatchPAT programs and IDTF-related workflows. Reporting to the Vice President of Strategic Programs, this individual-contributor leadership role operates in a highly matrixed environment and owns customer success outcomes across business areas. The role partners closely with Sales, Operations, Digital Health, and customer stakeholders, as well as Area Business Directors, regional field teams, and internal support functions, to ensure successful onboarding, adoption, utilization, and long-term account success. This leader serves as a strategic advisor to customers, a voice of the customer internally, and a cross-functional partner focused on improving customer outcomes, enabling scalable growth, and elevating the overall customer experience. Role Scope: Owns customer success performance, onboarding quality, adoption, utilization, and issue resolution across business areas. Individual-contributor leadership role with no direct reports initially; expected to lead through influence across cross-functional stakeholders and field teams. Responsibility spans across areas- Partners closely with Area Business Directors and their team of sales representatives, and clinical sales specialists, as well as the Operations teams. Essential Functions Own customer success performance across business areas, including onboarding quality, adoption, utilization, optimization, and ongoing value realization. Serve as the subject matter expert for WatchPAT program implementation and IDTF-related workflows, guiding customers and internal teams on best practices. Partner closely with Area Business Directors, Sales, and Clinical Sales Specialists in each region to align field execution, customer priorities, and implementation success. Lead customer onboarding, training, and change-management efforts to support effective deployment and sustained utilization across hospital and physician-office settings. Assess customer requirements, business workflows, and operational barriers; translate findings into tailored implementation plans and scalable success strategies. Drive increased utilization and retention through proactive engagement, education, account reviews, and coordinated action plans designed to improve performance. Monitor customer health, implementation progress, and regional performance trends; identify risks early and lead cross-functional resolution of issues and escalations. Collaborate with Operations, Sales, Digital Health, and external vendors to improve processes, remove friction points, and ensure a high-quality customer experience across assigned regions. Develop and refine playbooks, tools, training materials, and best practices that improve consistency, scalability, and speed of execution across the customer lifecycle. Capture customer feedback and performance insights to inform continuous improvement initiatives, internal prioritization, and overall program strategy. Lead and execute internal strategic projects that improve customer outcomes, operational performance, and cross-functional alignment. Required/Preferred Education and Experience Bachelor’s degree required; degree in healthcare administration, business, life sciences, or a related field preferred. 7+ years of experience in customer success, implementation, account management, program management, clinical program leadership, or healthcare operations. Experience working with hospitals, health systems, physician offices, IDTFs, or similarly complex healthcare environments. Clinical credentials such as RN, NP, or PT, or meaningful clinical/operational healthcare experience. Experience in cardiology, sleep diagnostics, digital health, medical devices, or other clinically oriented healthcare solutions. Experience designing and delivering customer training using in-person, virtual, or web-based instructional methods. Knowledge, Skills and Abilities Demonstrated success leading complex implementations or post-sale customer programs involving multiple stakeholders, regional field teams, and cross-functional coordination. Strong executive communication, presentation, and relationship-management skills, with the ability to influence without direct authority and lead effectively in a matrixed environment. Excellent analytical, organizational, and project-management skills, with the ability to move between strategy and execution. Proficiency with Microsoft Office products, including Word, Excel, and PowerPoint. Demonstrated ability to lead through ambiguity, build scalable processes, improve adoption across a growing customer base, and drive results through influence rather than formal authority. Strategic thinker with strong business judgment and a customer-first mindset. Able to synthesize customer needs, operational realities, and commercial objectives into practical action plans that support both customer outcomes and field execution. Strong interpersonal skills; credible, collaborative, genuine, and effective in customer-facing settings. Comfortable navigating complex environments, coordinating across multiple stakeholders, and managing competing priorities with urgency and professionalism. Committed to continuous improvement and to delivering measurable value for customers and internal stakeholders. Travel Requirements Up to 60%, including overnight travel Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-VB1 The annual salary for this position is: $150,000.00 to $160,000.00 This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Lead cloud configuration management, automation, and orchestration across AWS, Azure, and Oracle while setting CI/CD practices and supporting secure cloud operations. | Requires 10+ years of enterprise server administration, 4–6 years in DevOps, infrastructure as code, and cloud platform engineering, plus scripting and configuration management proficiency. | CorporateAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. Job Type Remote Job Summary As a Senior Cloud Engineer at ZOLL, you will drive and evangelize configuration management activities across the entire organization providing best practices and ensuring our source control and builds are secured and running smoothly. Essential Functions Be part of the technical leadership of a team of Cloud Engineers, guide and provide experience and deep technical knowledge Provide automated and orchestrated management of all cloud platforms and technical solutions to complex problems that require creativity and dedication Provide guidance and expertise to product developers as part of ZOLL's Global IT Cloud Team Lead and contribute to AWS, Azure and Oracle Cloud development, maintenance, automation and orchestration for applications, websites, data services, virtual networks, security, monitoring, service discovery and other platform services; ensuring that assignments are delivered on schedule and in accordance with ZOLL Global IT quality standards Guide the successful completion of all aspects of major programs and may function in a project leadership role Contribute in definition and enforcement of patterns, best practices and strategies for source control structure, branching and CI/CD in all cloud environments containing cloud native functions as well as non-containerized workloads with focus on infrastructure related topics Enhance platform services with tools like Terraform, Ansible, GIT, Jenkins and Packer Collaborate to identify and enforce patterns for local developer environments to ensure consistency across all products and into production builds Collaborate with other Global IT teams to define, promote, and maintain Global IT best practices across the ZOLL organization and product lines Collaboratively participate with team members to identify areas for improvement and drive solutions Partner with Architects and product development teams within Agile processes to build rock solid services and further improve where possible Support Management with reports and provide financial governance for any cloud operation Required/Preferred Education and Experience 10+ years Experience in server administration (Linux and or Windows) in Enterprise environments required 4-6 years Experience developing production level applications or automated deployment pipelines using Infrastructure as Code in a public cloud environment (AWS, Azure, Google) required 4-6 years Experience in DevOps practices and platform engineering for commercial applications required 4-6 years Experience in scripting or development languages (Bash, Powershell, Python, JSON) required 4-6 years Experience with configuration management tools (Docker, Ansible, Chef, Puppet, Salt) required 1-2 years experience in leading teams preferred Expert level experience logging and observing solutions (OpenTelemitry, Splunk, Graylog, ELK Stack, Cloudwatch) required Amazon AWS Solution Architect/Developer/Administrator certification Preferred Microsoft Azure Solution Architect/Developer/Administrator certification Preferred Knowledge, Skills and Abilities Ability to drive change and improve technical implementations Able to communicate with diverse stakeholders Ability to propose and estimate financial impact of solutions architecture An analytical ability to solve problems Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Frequently Hearing - Frequently Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $133,200.00 to $199,800.00 This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

You would lead day-to-day Customer Success operations, managing team performance, workload, service delivery, escalations, and workflow improvements. | The role prefers a bachelor's degree, operations or related service experience, and prior people management, with strong analytical, communication, customer-service, and workflow skills. | Itamar At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA. Job Type Remote Job Summary The Customer Success Operations Manager is responsible for leading the day-to-day operational execution, people performance, service delivery, and continuous improvement across Customer Success-supported operations, including IDTF, PCP, and Employee Benefits programs. Reporting to the Director, Customer Success & IDTF Operations, this role manages the Customer Success Operations team and ensures consistent, accurate, and timely execution of program workflows. The Operations Manager establishes operating discipline through clear expectations, workload prioritization, performance measurement, issue resolution, and cross-functional coordination. This role partners closely with Customer Success, Sales, Operations, Digital (Development) Team, reimbursement-related stakeholders, and other internal teams to maintain service continuity, identify operational barriers, and support a scalable customer and patient experience. This position has direct reports and is accountable for team performance, development, workload management, and day-to-day operational leadership. Primary Functions Directly manages Customer Success Operations team members supporting IDTF, PCP, and Employee Benefits programs. Owns day-to-day workflow execution across Customer Success-supported operations, including workload prioritization, service continuity, team accountability, and operational issue resolution. Establishes and maintains operational performance metrics, reporting, and routine operating reviews. Uses workload, productivity, quality, and service data to identify capacity needs and recommend process or staffing improvements. Serves as the primary operational escalation point for Customer Success operational workflows and coordinates resolution with appropriate internal stakeholders. Essential Functions: Lead daily operational execution across IDTF, PCP, and Employee Benefits workflows, ensuring work is prioritized appropriately and completed accurately and within established service expectations. Manage, coach, and develop direct reports by establishing clear responsibilities, performance expectations, individual goals, routine 1:1s, and accountability for results. Monitor workload distribution, staffing coverage, backlog, turnaround time, service levels, productivity, quality, rework, and escalations; take timely action when performance is at risk. Develop and maintain standardized operational scorecards and provide concise performance updates that identify trends, risks, root causes, corrective actions, and support or decisions needed. Assess operational capacity using program volume, workload, handling time, productivity, and available resources; provide data-supported recommendations regarding staffing and resource needs. Oversee consistent execution of account setup, order-management, documentation, communication, and program-specific workflows across the Customer Success Operations function. Ensure effective triage and escalation of operational issues, including clear ownership, timely follow-through, appropriate cross-functional engagement, and communication back to stakeholders. Identify recurring workflow issues, manual steps, duplicate work, exceptions, and sources of rework; lead or support process improvements that improve efficiency, quality, and service performance. Develop, maintain, and reinforce SOPs, job aids, workflow documentation, escalation paths, and backup-coverage plans for critical responsibilities. Partner with Customer Success and field teams to ensure operational readiness for new or changing programs and provide timely visibility into issues that may affect onboarding, utilization, or customer experience. Collaborate with Digital (Development) teams, Sales, Operations, reimbursement-related stakeholders, external partners, and other internal teams to remove operational barriers and improve end-to-end workflow performance. Support onboarding and operational readiness of new accounts and programs as applicable, ensuring required operational information, materials, handoffs, and internal setup activities are completed. Capture operational trends and team feedback and translate them into actionable recommendations for the Director, Customer Success & IDTF Operations. Lead or support strategic and continuous-improvement initiatives that strengthen scalability, service delivery, productivity, and organizational effectiveness. Performance & Reporting Expectations: Establish and maintain baseline and ongoing reporting for key operational measures, including incoming volume, completed volume, backlog, turnaround time, SLA attainment, productivity/capacity, quality or rework, and escalations where data is available. Review performance by program (IDTF, PCP, and Employee Benefits) where appropriate to identify differences in demand, complexity, service performance, and capacity requirements. Use data to identify operational improvement opportunities and evaluate the impact of implemented changes. Communicate performance concisely using a consistent framework: issue or opportunity, supporting data/root cause, business or customer impact, recommended action, and decision/support needed. Leadership & People Management: Create a high-accountability, service-oriented team culture focused on ownership, responsiveness, accuracy, collaboration, and continuous improvement. Delegate work effectively and ensure employees understand priorities, responsibilities, service expectations, and escalation requirements. Provide timely coaching and feedback and address performance concerns in accordance with company practices. Develop team capability and cross-training to strengthen coverage, reduce single points of failure, and support future growth. Independently manage routine team and operational decisions, escalating to the Director when issues involve significant business risk, resource decisions, cross-functional barriers, or leadership intervention. Required/Preferred Education and Experience Bachelor's degree preferred, or equivalent combination of relevant education and experience. Prior experience in operations, customer service, healthcare, medical device, diagnostic services, or a related environment preferred. Prior people-management or team-leadership experience strongly preferred. Experience working in a dynamic, high-volume environment and using performance data to manage workflows and improve operations preferred. Knowledge, Skills and Abilities Strong people-leadership, coaching, accountability, and workload-management skills. Demonstrated ability to manage operational workflows in a fast-paced, service-oriented environment. Strong analytical skills with the ability to interpret operational data, identify trends and root causes, and translate findings into recommendations. Excellent written and verbal communication skills with the ability to communicate clearly, professionally, and concisely with internal and external stakeholders. Strong organizational and prioritization skills with the ability to manage multiple programs, competing priorities, and escalations. Demonstrated customer-service orientation and ability to work effectively in a highly cross-functional environment. High attention to detail and commitment to data accuracy, quality, and process consistency. Proficiency with Microsoft Word, Excel, Outlook, and Salesforce; ability to learn and effectively use additional operational systems and reporting tools. Travel Requirements This position does not routinely require travel; occasional travel may be required based on business needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-VB1 The annual salary for this position is: $100,000.00 to $110,000.00 This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Build national distributor relationships and sales, promote ZOLL solutions to partners and end users, and close strategically significant business. | Requires a bachelor's degree and 10+ years of successful capital-equipment and distribution selling experience; medical equipment sales experience is preferred. | Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won’t just have a job. You'll have a career—and a purpose. Join our team. It’s a great time to be a part of ZOLL! Job Summary The Strategic Distribution Manager will be charged with advancing ZOLL's Strategic positioning within Key National Distributors, strategically important geographies, strategically important competitive accounts, and large account opportunities. The Strategic Distribution Manager will be responsible to advance ZOLL's position in these National Distributors. This individual will initially report directly to the VP of Sales Public Safety/Altcare. Essential Functions • Penetrate Key Sales Leaders within National Distributors in an effort to gain support from these Key Sales Leaders and their sales teams to generate ZOLL Sales. • Develop relationships with National Distributor Partners and develop business strategies to increase sales with these National Distributors. • Penetrate National Distributors Market Movers towards ZOLL. • Create the opportunity for cross over selling across market segments to create incremental revenue and to strategically advance ZOLL's position in the market. • Work as a team with the Channel Partner Managers, Regional Managers, Manufacturers Reps and Distributors turnkey accounts to ZOLL. • Sell ZOLL's solutions in the Distributor Partners and their sales teams as well as end users. • Finding and closing significant pieces of business, which should have strategic impact on ZOLL. Required/Preferred Education And Experience • B.A./B.S. Degree required • 10+ years of successful selling experience in capital equipment and distribution required Knowledge, Skills And Abilities • Extensive distribution selling experience preferable. • Extensive capital medical equipment experience preferable. • Demonstrated success selling systems, concepts and solutions at the administrative levels of large corporate accounts and Distributor Partners. • Advanced computer skills. • Organization and Time Management skills. • Strong communication skills. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The "at plan" compensation (Base Salary + Variable Incentive Compensation) for this position is: $245,000.00 which includes a base salary of $85,000.00 and commission in accordance with the company's sales compensation plan. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Lead and coordinate cross-functional teams to execute product development projects within scope, time, and budget constraints. | Requires 5+ years engineering product development experience, BS in Engineering, PMP certification preferred, and knowledge of medical device standards and Agile processes. | Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won’t just have a job. You'll have a career—and a purpose. Job Summary Based on priorities set by Program Directors, the Project Manager is responsible for the successful execution of major product development projects. This position plans, coordinates and leads the execution of activities to ensure that the goals and objectives of the project are accomplished within the prescribed timeframe and funding parameters. The position is technical in nature and the applicant must have an engineering background in order to manage and contribute to the development of new products. The projects that will be managed include a mix of new product development, product line extensions, and sustaining engineering releases. Essential Functions • Lead the execution of assigned product development programs in accordance with established processes and procedures. • Lead and motivate cross-functional team performance toward the goal of completing projects according to the defined objectives. • Ability to balance electrical, mechanical, and software development issues at the system level. Must have the ability to implement projects outside technical area of expertise • Develop detailed project work plans and schedules. • Manage product requirements and traceability. • Lead design review and risk management activities. • Manage technical partners/ vendors supporting product development activities. • Effectively utilize problem solving skills and techniques to identify potential issues, assess their impact, and develop and implement mitigation and resolution plans and activities. • Employ excellent interpersonal, communication and negotiation skills with all levels of personnel and management. • Prepare and/or manage the preparation of all required project documentation. • Facilitate and coordinate project team meetings and management presentations as required. Required/Preferred Education And Experience • 5+ years of experience as an engineer developing products, preferably in the medical device industry. • BS degree in Engineering required (Advanced degree preferred). • PMP certification desired. Knowledge, Skills And Abilities • Knowledge of global standards and regulations for Design Controls, Risk Management, and Electrical Safety for Medical Devices. • Demonstrated aptitude for successfully managing multiple projects, of varying complexity, within the specified guidelines, timeframes and budgets. • Demonstrated understanding of electrical, mechanical, and software engineering practices at the system level. • Experience with Scrum and Agile processes. • Experience working within a phase-gate development process. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The Annual Salary For This Position Is $106,400.00 to $130,000.00 This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Lead and coordinate cross-functional product development projects ensuring timely and budget-compliant delivery. | 5+ years engineering product development experience, BS in Engineering, PMP certification preferred, knowledge of medical device standards and Agile processes. | Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won’t just have a job. You'll have a career—and a purpose. Job Summary Based on priorities set by Program Directors, the Project Manager is responsible for the successful execution of major product development projects. This position plans, coordinates and leads the execution of activities to ensure that the goals and objectives of the project are accomplished within the prescribed timeframe and funding parameters. The position is technical in nature and the applicant must have an engineering background in order to manage and contribute to the development of new products. The projects that will be managed include a mix of new product development, product line extensions, and sustaining engineering releases. Essential Functions • Lead the execution of assigned product development programs in accordance with established processes and procedures. • Lead and motivate cross-functional team performance toward the goal of completing projects according to the defined objectives. • Ability to balance electrical, mechanical, and software development issues at the system level. Must have the ability to implement projects outside technical area of expertise • Develop detailed project work plans and schedules. • Manage product requirements and traceability. • Lead design review and risk management activities. • Manage technical partners/ vendors supporting product development activities. • Effectively utilize problem solving skills and techniques to identify potential issues, assess their impact, and develop and implement mitigation and resolution plans and activities. • Employ excellent interpersonal, communication and negotiation skills with all levels of personnel and management. • Prepare and/or manage the preparation of all required project documentation. • Facilitate and coordinate project team meetings and management presentations as required. Required/Preferred Education And Experience • 5+ years of experience as an engineer developing products, preferably in the medical device industry. • BS degree in Engineering required (Advanced degree preferred). • PMP certification desired. Knowledge, Skills And Abilities • Knowledge of global standards and regulations for Design Controls, Risk Management, and Electrical Safety for Medical Devices. • Demonstrated aptitude for successfully managing multiple projects, of varying complexity, within the specified guidelines, timeframes and budgets. • Demonstrated understanding of electrical, mechanical, and software engineering practices at the system level. • Experience with Scrum and Agile processes. • Experience working within a phase-gate development process. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The Annual Salary For This Position Is $106,400.00 to $130,000.00 This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Design and execute test plans for Salesforce and enterprise integrations ensuring quality and stability. | 5+ years Salesforce testing and automation experience with strong problem-solving and communication skills. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: • LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. • HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. • TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Type Hybrid Job Summary The Software QA Engineer will be a key member of the IT Applications team, focused on Salesforce and enterprise integrations. In this role, you will collaborate with internal stakeholders and external vendors to ensure the quality and stability of Salesforce and other enterprise application platforms by designing and executing both automated and manual test plans. Essential Functions • Define department-wide quality standards, testing methodologies, and release governance processes • Translate business requirements and acceptance criteria into functional, comprehensive test cases covering positive, negative, and regression scenarios. • Design, build, and maintain scalable test automation frameworks and infrastructure from scratch • Execute test plans and report defects using appropriate QA tools, ensuring traceability between business requirements/stories and test coverage. • Analyze, track, and report defects and support the resolution of production issues through root cause analysis and replication in test environments. • Collaborate with internal teams and external partners to deliver backlog enhancements and project work in iterative release cycles. • Mentor QA engineers, champion a culture of quality, and solve complex technical bottlenecks across teams • Conduct ongoing testing and validation to maintain the stability and performance of integrated enterprise applications. Required/Preferred Education and Experience • Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent practical experience). • 5+ years of hands-on experience in Salesforce testing and test automation. Knowledge, Skills and Abilities • Strong problem-solving, analytical, and communication skills. • Experience with API testing and validating system integrations with external platforms. • Experience in validating distributed, highly available AWS architectures, data pipelines, and security compliance. • Experience in designing automation frameworks for large-scale enterprise platforms like Salesforce (including Apex, custom objects, and managed packages). • Knowledge of healthcare data standards, specializing in the architecture, validation, and compliance testing of HL7 and FHIR API messaging structures is a strong plus. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Standing - Occasionally • Walking - Occasionally • Sitting - Constantly • Talking - Occasionally • Hearing - Occasionally • Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-KH1 The annual salary for this position is: $100,000.00 to $135,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.