ZOLL Medical Corporation

Perform physical inspections and maintenance of AED devices, assist with installation, and document service activities. | Must have a valid driver’s license, operate mobile devices, pass background checks, and have the ability to lift up to 25 pounds. | Acute Care Technology ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success. NOTE: This is a part time / per diem position Summary: Rescue Ready Service Agents are the front line of Rescue Ready Services. Our Service visit customer locations to verify the Rescue Readiness of their AED equipment. Rescue Ready Service Agents ensure that AEDs are always ready for the rescue by replacing batteries and pads prior to expiration and by visually inspecting equipment on an annual basis. Our service are also available for AED installation services and to assist with AED swap outs. Essential Responsibilities: · A Rescue Ready Service Agent is responsible for an assigned number of AEDs in a defined geographic territory. These responsibilities include: o Physical Annual Inspection of every assigned AED in the defined territory o Occasional assistance with placement and installation of AEDs at customer locations o Replacement of Pads & Batteries as needed o Post Event support and data retrieval from AEDs o Reporting issues through the Rescue Ready Services Ticketing System o Assist as needed with special projects in the field Required Qualifications: Rescue Ready Service Agent must be able to operate computer equipment and a smart phone with the Check AED mobile application. Due to the nature and environments our service professionals visit, all Rescue Ready Service Agents must pass a full background check and drug screening prior to hire. A state issued driver’s license is required. A smart phone or tablet is required to use the mobile application and will not be provided. Desired Qualifications: Fire/Police/Military/EMS background strongly preferred. Veteran Status is a plus. Certified in CPR/AED/FA is also preferred. Travel: Local travel and short distance driving. Agents will be expected to submit their own expense reports and accurately document mileage travelled, and time worked through the systems provided. Working Conditions: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. · Work environment: The noise level in the work environment is usually moderate. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 The hourly pay rate for this position is: $25.00 to $25.00 Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

Research and resolve payment credits and refunds, ensure compliance with regulations, maintain documentation, and communicate with insurance companies and management. | 1-3 years medical billing/collections experience, knowledge of office procedures and Microsoft Office, strong communication skills, and ability to handle sensitive information. | Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career—and a purpose. Join our team. It's a great time to be a part of ZOLL! Job Type Remote Job Summary The RCM Credit Balance Specialist is directly responsible for processing refunds and recoupments with the goal of account accuracy and customer satisfaction with every encounter. A successful Credit Balance Specialist works to facilitate resolution of refunds through attention to detail, problem solving initiative and a dedication to efficient service for patients and insurance companies. Essential Functions • Accurately and effectively research and resolve payment credits and offsets through transfer of payments and/or initiation of refunds to patients, government payors and insurance companies • Provides written response to insurance companies regarding refund requests • Ensures compliance with applicable laws, HIPAA regulations, CMS regulations, and company policies • Contributes to improvement of billing and cash posting procedures and processes • Prepare and distribute customer refund documentation • Maintain appropriate documentation and refund records • Escalates problem accounts to management as required by circumstances • Performs other duties as assigned • Communicate trends and opportunities for improvement to management • Maintain working knowledge of workflow, systems, and tools used in the department • Other duties as assigned Required/Preferred Education and Experience • High School Diploma or GED required • 1-3 years of experience in billing/collections in a medical office or billing/collections office. required • 1-3 years of medical payment posting experience preferred • 1-3 years of medical collections experience preferred • Medical Billing and Coding Certificate Preferred Knowledge, Skills and Abilities • Ability to exercise discretion on sensitive and confidential matters • Demonstrated ability to communicate effectively on the phone, in writing and via email • Demonstrated computer skills with data entry software • Ability to apply mathematical concepts and calculations • Ability to adapt to a fast-paced environment and learn and retain new or evolving information and procedures • Ability to work in a team environment • Type 55 WPM, 10 key by touch (30) • Must have knowledge of general office procedures using office equipment • Must have PC skills and basic knowledge of Microsoft Office Word, Excel, and Outlook. • Must have prior experience with email and using the web. Preferred Languages • English - Expert Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Standing - Occasionally • Walking - Occasionally • Sitting - Constantly • Talking - Occasionally • Hearing - Occasionally • Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The hourly pay rate for this position is $23 to $25. Factors which may affect this rate include shift, geography, skills, education, experience and other qualifications of the successful candidate. Details on ZOLL’s comprehensive benefits plans can be found at www.zollbenefits.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Clinical Sales Specialist is responsible for developing and maintaining account relationships related to Itamar Medical products and services. This includes engaging in clinical selling activities, coordinating product evaluations, and acting as the clinical subject matter expert for healthcare providers. | A BA/BS degree in a relevant field is preferred, along with a minimum of three years of experience in the medical device field. Experience with VA hospitals and CRM systems is also preferred. | Itamar At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar’s corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA. Job Summary Clinical Sales Specialists engage in clinical selling activities, including delivering the clinical value proposition, advancing customers across a brand belief continuum. The Clinical Sales Specialist (CSS) is responsible for developing and maintaining account relationships and management of those relationships in relation to Itamar Medical products and services, along with the Regional Sales Managers. The position is responsible for building and maintaining relationships with new and existing customers, and where possible, identifying and expanding opportunities to increase utilization and revenue. Essential Functions Work in collaboration with your Region Sales Manager, Cardio Key Account Manager and VA/Gov’t Account Manager to maximize coverage efficiency (pre and post-sale E.g. customer, training needs, needs, wants, wins/losses, etc...) Coordinate potential customer product evaluations and demonstrations with Itamar Region Sales Managers & CSS management. Responsible for presales account support including lead generation via customer intelligence, social networking and other methods to store sales opportunities Act as the Client’s Lead for account post sale implementation and execution inclusive of customer training, and project management responsibilities. Is the clinical “subject matter expert” for the Facility/HealthCare provider and staff. Establish professional working relationships with health care providers (GE, MLP, IM, Nurse), decision makers, support staff, and influencers within assigned customers, to support the use of the company's products - through developing and applying clinical and business expertise, and effective selling skills. Travel and meet with existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how Itamar Medical’s products can help them to achieve their goals. Respond to customer needs and complaints with a sense of urgency regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions. Assist in giving clinical presentations and provide support at trade shows, seminars and/or outside symposiums. Understand national, regional and territory sales objectives and quotas aligning with the Regional Sales Managers and overall Company goals Stay abreast of current clinical and market trends in the sleep/cardio (competitive, product, and communicate new developments to Itamar® colleagues Submit all required reports on a timely basis. Regularly, timely and accurately maintain Salesforce as needed by Company Required/Preferred Education and Experience BA/BS Degree in Cardiovascular, Life Sciences, Biomedical Engineering, Exercise Physiology or Nursing preferred Experience working with VA hospitals and the VA System and or large managed care organizations (i.e, Kaiser, WellStar) preferred. preferred and Two years minimum of CRM or Salesforce experience required and Minimum of 3 (three) years’ work experience in medical device or related field; Sleep preferred and Hospital/clinic-based support preferred and Completion of an accredited program/degree in respiratory care preferred Knowledge, Skills and Abilities Successful proven track record with sales projects, assignments and providing clinical and relationship management support to physicians and staff. Excellent organization and time-management skills. Outstanding ability to multi-task and prioritize work. Familiarity with clinical reimbursement, and managed care policies and procedures is highly desirable. Above average proficiency in MS Office Ability to make good business judgments and decisions with efficiency and effectiveness Travel is required – ability to travel 50% or more Represent Itamar Medical Inc. in a professional manner Maintain a positive attitude and exhibit patience with customer concerns or requests Self-driven to optimize performance without the need for extensive supervision Possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment Exhibit excellent presentation skills in small and large groups situations Good problem-solving skills, ability to evaluate a situation and prioritize factors in decision making Flexible: able to follow directives and accomplish tasks outside of normal duties Ability to work with many different customers from varying backgrounds Ability to function within and support a team environment and build strong working relationships Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is required to sit – perhaps at long intervals of time The employee is required to walk frequently – travel within airports, walking in hospitals, facilities and/or client offices, etc. The employee will be occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Compensation $105K Base, plus bonus Full Benefits start the first day Travel Requirements This position requires travel of up to 60%. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-VB1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Clinical Specialist provides technical support during the implant of the remedē System and offers training to hospital staff. They work closely with the Territory Manager to support all aspects of the sales process and optimize therapy during overnight sleep studies. | A Bachelor's Degree in a technical field and 2+ years of experience in a clinical support role with a medical device company are required. IBHRE certification is preferred, along with exceptional communication skills and a team-player mindset. | Respicardia At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Respicardia division of ZOLL Medical Corporation is focused on helping people with central sleep apnea get access to a therapy to restore a more normal breathing pattern during sleep and give them better quality of life. We develop breakthrough therapies for an impactful disease that is severely underdiagnosed and often untreated. As we continue to grow, those who join our team will work alongside motivated people who care about others, put patients first and are dedicated to high-quality and innovative solutions. Salary Details Targeted Salary: $120,000 Targeted 20% Annual Bonus Job Type / Location Remote with travel; we're actively recruiting in Raleigh and Charlotte, NC Job Summary This position provides technical support during the implant of the remedē System, and other technical support and training to improve patient outcomes. Essential Functions Provide technical support during implant of the remedē System Provide training to hospital staff during the opening of a new implanting center Provide technical support for therapy activation and titration Work closely with the Territory Manager (TM) to support all aspects of the sales process Support therapy optimization of the remedē System during overnight sleep studies Train new customers to use the remedē System programmer and to perform all aspects of device programming Work in a highly dynamic environment with an ever-changing schedule Maintain current vendor credentials to have access to customer facilities Provide remote technical support during scheduled “on-call” duties Required/Preferred Education and Experience Bachelor's Degree preferably in a technical field required 2+ years in a clinical support role with a medical device company, preferably from the Cardiac Rhythm Management industry with extensive implant support experience required IBHRE certification Preferred Knowledge, Skills and Abilities Ability to communicate effectively, orally and in writing Exceptional communication skills, both written and verbal Team-player mindset and willingness to collaborate Willing to take responsibility and act independently when necessary Travel Requirements Ability to travel (including overnight stays) 80% ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

Provide customer service and technical support for medical devices by handling inbound calls and emails, troubleshooting issues, and documenting interactions. | Associate's degree preferred, 2+ years customer or technical support experience, technical aptitude, strong communication and organizational skills, and ability to work in a hybrid environment. | Itamar At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar’s corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA. Job Type Hybrid Job Summary As a Hybrid Customer Service & Technical Support Representative, you are part of ZOLL Itamar team that supports our customers, sales reps, and clinicians, taking inbound phone calls and assisting them with customer service questions and technical troubleshooting issues. We are looking for a high-energy, self-motivated professional who is ready to join our team. Essential Functions • Provide customer service and technical support of all Itamar Medical products and services. • Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner which meets high-quality, productivity and performance standards. • Work with a diverse team to investigate, assess and resolve issues in accordance with established guidelines and policies. Inform Customer Service Manager of all unresolved issues. • Keep accurate records and document actions and discussions. • Understand and educate customers about all Itamar Medical products and services. • Retain customers through superior customer service and technical support. Required/Preferred Education And Experience • Associate's Degree preferred • Two + years working as a customer support representative/technical support representative preferred Knowledge, Skills And Abilities • Experience working remotely with space for an “at-home work station” • Technical education, job experience or a combination of both • Experience with industry standard applications (MS Office, Internet Explorer, Remote Support Tools, Windows, SQL) • Excellent verbal and written skills • Strong analytical and reasoning skills to effectively troubleshoot issues over the phone • Highly organized person with exceptional attention to detail, ability to multi-task and work under pressure • Someone who is a quick learner with the ability to understand a wide range of issues and topics • Ability to work independently but who is excited to be a part of a dynamic team • Patience • Salesforce experience • Ability to communicate technical issues in a way that is understandable to non-technical customers. Travel Requirements • 0% Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Standing - Occasionally • Walking - Occasionally • Sitting - Constantly • Talking - Occasionally • Hearing - Occasionally • Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Associate Territory Manager will support sales activities and territory management tasks, including customer and administrative support. They will engage and educate physicians and support staff to promote ZOLL products and ensure consistent utilization. | Candidates must have a Bachelor's Degree and at least one year of sales experience in a strong B2B environment or two years of relevant clinical support experience. A valid state driver's license is also required. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Associate Territory Manager (ATM) is a field-based role that encompasses both sales and sales support responsibilities. The ATM will work collaboratively with Territory Manager(s) to support sales activities and territory management tasks that include customer and administrative support, assisting with territory management, territory coverage. This position reports to and will work under the direction of the Regional Management. The ATM Position may be a path to Territory Manager with strong performance and achievement of objectives. Essential Functions Primary responsibilities include persuading physicians, engaging, educating and empowering support staff via one-on-one discussions, group in-servicing, exhibits and conferences, enabling prescribing entities to become self-sufficient through enrollment and utilization of ZOLL Patient Management (ZPM), with an added focus on CDx products. Additional strategic products to be added in the future. Responsible for selling and growth of accounts as assigned by the Region Manager Responsible for support of sales and ongoing account management of LifeVest to promote consistent utilization Responsible for support of sales and ongoing account management of CDx products Responsible for achieving assigned sales objectives. Responsible for learning, knowing, and implementing any / all Plans of Action launched to the Field Sales Organization Develop and effectively communicate general understanding of Sudden Cardiac Arrest and LifeVest specific data and be confident advocating on behalf of LifeVest in the clinical setting to increase LifeVest awareness Effectively engage, educate, and empower support staff to identify patients and advocating on their behalf Enroll and train customers on the ZOLL Patient Management System Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions. Conduct level in-service meetings related to medical order process and requirements with auxiliary support staff Assist in document collection for all new medical orders and reorders Provide territory support during times of Territory Manager absence or vacancy (vacation, leave, time out of territory for training / meetings, etc.) Become a company expert and resource on both ZOLL and competitive products. Master both Integrity / GAP Model Selling skills. Represent ZOLL in a professional and ethical manner. Communicate openly and share information with others. Analyze and report on trends that you observe within your territory. Required/Preferred Education and Experience Bachelor's Degree from a four-year college or university required Candidates must possess one of the following experience criteria: A minimum of one year sales experience in a strong BTB environment, pharmaceutical or medical device field required or A minimum of two years of relevant field clinical support experience for a pharmaceutical or medical device company required or A minimum of two years of strong clinical experience in a multispecialty hospital environment in cardiology is required. Valid state driver's license required Knowledge, Skills and Abilities Ability to influence clinical decision-making process through sales efforts, including presentation and discussion of clinical data Must be willing, both at time of hire and throughout tenure, to relocate at discretion of Area Director within that Area’s boundaries Physical Demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend. Must be able to drive an automobile and may be required to travel by train or airplane as needed. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Will at times be required to work atypical hours (evenings and weekends) based on customer and / or business needs. Compensation The “at plan” compensation (Base Salary + Variable Incentive Compensation) for this position is $95,000 which includes a base salary of $70,000 and commission in accordance with the company’s sales compensation plan. Details on ZOLL’s comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Associate Territory Manager will support sales activities and territory management tasks, including customer and administrative support. Responsibilities include engaging and educating healthcare staff, managing accounts, and achieving sales objectives for ZOLL products. | Candidates must have a Bachelor's Degree and relevant experience in sales or clinical support within the medical device or pharmaceutical field. A valid state driver's license is also required. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Associate Territory Manager (ATM) is a field-based role that encompasses both sales and sales support responsibilities. The ATM will work collaboratively with Territory Manager(s) to support sales activities and territory management tasks that include customer and administrative support, assisting with territory management, territory coverage. This position reports to and will work under the direction of the Regional Management. The ATM Position may be a path to Territory Manager with strong performance and achievement of objectives. Essential Functions Primary responsibilities include persuading physicians, engaging, educating and empowering support staff via one-on-one discussions, group in-servicing, exhibits and conferences, enabling prescribing entities to become self-sufficient through enrollment and utilization of ZOLL Patient Management (ZPM), with an added focus on CDx products. Additional strategic products to be added in the future. Responsible for selling and growth of accounts as assigned by the Region Manager Responsible for support of sales and ongoing account management of LifeVest to promote consistent utilization Responsible for support of sales and ongoing account management of CDx products Responsible for achieving assigned sales objectives. Responsible for learning, knowing, and implementing any / all Plans of Action launched to the Field Sales Organization Develop and effectively communicate general understanding of Sudden Cardiac Arrest and LifeVest specific data and be confident advocating on behalf of LifeVest in the clinical setting to increase LifeVest awareness Effectively engage, educate, and empower support staff to identify patients and advocating on their behalf Enroll and train customers on the ZOLL Patient Management System Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions. Conduct level in-service meetings related to medical order process and requirements with auxiliary support staff Assist in document collection for all new medical orders and reorders Provide territory support during times of Territory Manager absence or vacancy (vacation, leave, time out of territory for training / meetings, etc.) Become a company expert and resource on both ZOLL and competitive products. Master both Integrity / GAP Model Selling skills. Represent ZOLL in a professional and ethical manner. Communicate openly and share information with others. Analyze and report on trends that you observe within your territory. Required/Preferred Education and Experience Bachelor's Degree from a four-year college or university required Candidates must possess one of the following experience criteria: A minimum of one year sales experience in a strong BTB environment, pharmaceutical or medical device field required or A minimum of two years of relevant field clinical support experience for a pharmaceutical or medical device company required or A minimum of two years of strong clinical experience in a multispecialty hospital environment in cardiology is required. Valid state driver's license required Knowledge, Skills and Abilities Ability to influence clinical decision-making process through sales efforts, including presentation and discussion of clinical data Must be willing, both at time of hire and throughout tenure, to relocate at discretion of Area Director within that Area’s boundaries Physical Demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend. Must be able to drive an automobile and may be required to travel by train or airplane as needed. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Will at times be required to work atypical hours (evenings and weekends) based on customer and / or business needs. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Associate Territory Manager will support sales activities and territory management tasks, including customer and administrative support. Responsibilities include engaging and educating healthcare staff, managing accounts, and achieving sales objectives for ZOLL products. | Candidates must have a Bachelor's Degree and relevant experience in sales or clinical support within the medical device or pharmaceutical field. A valid state driver's license is also required. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Associate Territory Manager (ATM) is a field-based role that encompasses both sales and sales support responsibilities. The ATM will work collaboratively with Territory Manager(s) to support sales activities and territory management tasks that include customer and administrative support, assisting with territory management, territory coverage. This position reports to and will work under the direction of the Regional Management. The ATM Position may be a path to Territory Manager with strong performance and achievement of objectives. Essential Functions Primary responsibilities include persuading physicians, engaging, educating and empowering support staff via one-on-one discussions, group in-servicing, exhibits and conferences, enabling prescribing entities to become self-sufficient through enrollment and utilization of ZOLL Patient Management (ZPM), with an added focus on CDx products. Additional strategic products to be added in the future. Responsible for selling and growth of accounts as assigned by the Region Manager Responsible for support of sales and ongoing account management of LifeVest to promote consistent utilization Responsible for support of sales and ongoing account management of CDx products Responsible for achieving assigned sales objectives. Responsible for learning, knowing, and implementing any / all Plans of Action launched to the Field Sales Organization Develop and effectively communicate general understanding of Sudden Cardiac Arrest and LifeVest specific data and be confident advocating on behalf of LifeVest in the clinical setting to increase LifeVest awareness Effectively engage, educate, and empower support staff to identify patients and advocating on their behalf Enroll and train customers on the ZOLL Patient Management System Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions. Conduct level in-service meetings related to medical order process and requirements with auxiliary support staff Assist in document collection for all new medical orders and reorders Provide territory support during times of Territory Manager absence or vacancy (vacation, leave, time out of territory for training / meetings, etc.) Become a company expert and resource on both ZOLL and competitive products. Master both Integrity / GAP Model Selling skills. Represent ZOLL in a professional and ethical manner. Communicate openly and share information with others. Analyze and report on trends that you observe within your territory. Required/Preferred Education and Experience Bachelor's Degree from a four-year college or university required Candidates must possess one of the following experience criteria: A minimum of one year sales experience in a strong BTB environment, pharmaceutical or medical device field required or A minimum of two years of relevant field clinical support experience for a pharmaceutical or medical device company required or A minimum of two years of strong clinical experience in a multispecialty hospital environment in cardiology is required. Valid state driver's license required Knowledge, Skills and Abilities Ability to influence clinical decision-making process through sales efforts, including presentation and discussion of clinical data Must be willing, both at time of hire and throughout tenure, to relocate at discretion of Area Director within that Area’s boundaries Physical Demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend. Must be able to drive an automobile and may be required to travel by train or airplane as needed. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Will at times be required to work atypical hours (evenings and weekends) based on customer and / or business needs. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

Develop, test, and maintain SaaS healthcare applications in an Agile environment, collaborating with cross-functional teams and adhering to industry quality and privacy standards. | 2+ years professional application development experience, preferably in healthcare technology, with skills in C#, .Net, SQL, cloud deployments (AWS preferred), microservices, containerization, DevOps, and Agile practices. | Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career-and a purpose. ZOLL Medical does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need ZOLL immigration sponsorship (e.g. H1B, TN, STEM, OPT, etc.) either now or in the future. Job Summary The Software Engineer II - Applications is a collaborative application developer with knowledge and experience in SaaS applications. This individual is passionate about Agile development and continuing to grow their career in the field of software engineering and healthcare. They understand the value of strong development best practices and automated testing to protect quality. They actively participate in the product's development by engaging with the team and iterating to a result they're all on board with and perhaps more importantly, proud of. They work through the entire product lifecycle while learning industry best practices with emerging technologies Essential Functions • Understand and adhere to the team's development best practices • Develop and evaluate code to ensure that it is valid, properly structured, performs optimally, and is consistent with industry best practices • Incorporate unit and integration testing in a TDD/CI/CD environment • Support automated UI/API testing by QA team • Work with the product owner, stakeholders, UX, QA and other engineers to create effective solutions • Participate in design and code reviews • Diagnose and resolve product issues in test and some production environments • Has technical understanding of the overall product • Collaboratively participate in Agile ceremonies • Utilize organizational process control systems and industry privacy requirements (i.e., FDA quality controls, HIPAA) Required/Preferred Education and Experience • BA/BS degree required or equivalent experience required • 2+ years of experience in a professional application development environment required • 1-2 years healthcare technology experience preferred and • Experience working in public cloud deployments (AWS preferred), NoSQL and Relational Database Systems, microservices, containerization, service monitoring, serverless computing, event-driven programming, and DevOps including CI/CD and infrastructure as code (IaC) required • Experience with Desktop applications developed in C# is preferred • Experience with WPF is desired • Experience with Mobile applications developed in Swift or Java is desired Knowledge, Skills and Abilities • Passion for Agile development principles on a highly collaborative team • Proficiency with C#, .Net Core and/or Framework, and SQL • Experience with HTML, CSS, JavaScript, and a modern SPA (single page application) framework • Experience writing and maintaining automated tests (integration and unit tests) • Proactive and demonstrates ownership in solving problems and seeking input from teammates • Communicates openly and honestly and respects the variety of personality styles that make up the team • Adapts to solve new problems or change directions as needed • Developing repertoire of troubleshooting skills and techniques to determine root cause • Able to manage confidential information with appropriate discretion and judgement • Learn and follow security best practices Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Compensation for this position is $110K-$120K. Final compensation will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location. Details on ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Coordinator of Patient Administration is responsible for ensuring continuity of provision of ZOLL’s medical devices for clinically appropriate cases while collaborating with healthcare providers. This role involves managing follow-up processes and maintaining compliance with payer requirements to enhance reimbursement payments. | Candidates must have a High School Diploma/GED, with a Bachelor's Degree preferred, and experience in healthcare or medical device environments. Strong organizational skills, problem-solving abilities, and proficiency in MS Office and CRM systems are essential. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff. Essential Functions Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices for clinically appropriate cases. Determine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to the staff’s attention as appropriate, including following: Prioritize competing objectives (patient’s plan of care, any potential transition of care, reorder documentation and possible end of use) based on independent clinical acumen and knowledge of ZOLL’s medical devices to determine the best path forward for patient’s care and advise providers or their staff accordingly. Utilize individualized analysis and the Plan of Care, proactively, to make provider’s or their staff aware of patient’s next level of care and how ZOLL’s medical devices may play a role. Collaborate with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL’s medical devices with minimal disruption. Manage the follow-up process by working with other departments, such as National Accounts, as they work closely with payers to drive efficiencies within the payer’s environment. Maintain working knowledge of potential clinical and other value propositions based on ZOLL products and services. Ensure timely processing of required documentation to prevent delays in the appropriate provision of services and products and reduce risk to recurring revenue streams. Develop and maintain full working knowledge of a significant volume of specific and highly varied payor requirements and ensure compliance with such requirements in order to increase realization of reimbursement payments to the company. Provide ongoing education and training to hospital and office staff on medical device order requirements and workflows to achieve operational efficiencies. Responsible for improved claims billing yield within a defined geography consisting of assigned accounts, including eligibility for potential bonus incentive opportunities based on same. Assist with departmental projects and special tasks when assigned (e.g., Pilot Teams). Achieve and maintains acceptable performance metrics. Comply with Standard Operating Procedures, and maintain working knowledge of applicable healthcare related regulations, particularly HIPAA. Participate in any and all reasonable work activities as assigned and deemed appropriate by management. Additional duties as assigned by management. Required/Preferred Education and Experience High School Diploma /GED required Bachelor's Degree From a four-year college or university or equivalent combination of education and experience in sales. Healthcare/Medical Device (Clinical or Billing) experience preferred Experienced ability to navigate Hospital and Clinic/Practice environments defined as proficiently navigating hospital flow, document collection, along with competent and confident provider and patient interaction. Ability to proactively plan and work autonomously in close collaboration and communication with others A high sense of urgency and flexibility to one’s schedule Superior organizational skills with the ability to multi-task Problem solving mentality, while being accountable for each task from beginning to end. Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. Effective team player who is also capable of working independently with strong self-motivation. Must have a valid driver's license Knowledge, Skills and Abilities Ability to proactively plan and work autonomously in close collaboration and communication with others. A high sense of urgency and flexibility to one’s schedule. Superior organizational skills with the ability to multi-task. Problem solving mentality, while being accountable for each task from beginning to end. Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. Effective team player who is also capable of working independently with strong self-motivation. Travel Requirements 80% This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Approximately 80% travel within a defined geography. Occasionally may be required work atypical hours (evenings and weekends) based on business needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Constantly Walking - Constantly Sitting - Frequently Lifting - Carrying - Pushing - Pulling - Talking - Constantly Hearing - Constantly Repetitive Motions - Eye/Hand/Foot Coordination - ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Coordinator of Patient Administration is responsible for ensuring continuity of provision of ZOLL’s medical devices and managing follow-up processes with healthcare providers. This role involves collaborating with various departments to drive efficiencies and improve claims billing yield. | A High School Diploma or GED is required, with a Bachelor's Degree preferred along with healthcare or medical device experience. Candidates should possess strong organizational skills, the ability to work autonomously, and proficiency in MS Office and CRM systems. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff. Essential Functions Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices for clinically appropriate cases. Determine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to the staff’s attention as appropriate, including following: Prioritize competing objectives (patient’s plan of care, any potential transition of care, reorder documentation and possible end of use) based on independent clinical acumen and knowledge of ZOLL’s medical devices to determine the best path forward for patient’s care and advise providers or their staff accordingly. Utilize individualized analysis and the Plan of Care, proactively, to make provider’s or their staff aware of patient’s next level of care and how ZOLL’s medical devices may play a role. Collaborate with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL’s medical devices with minimal disruption. Manage the follow-up process by working with other departments, such as National Accounts, as they work closely with payers to drive efficiencies within the payer’s environment. Maintain working knowledge of potential clinical and other value propositions based on ZOLL products and services. Ensure timely processing of required documentation to prevent delays in the appropriate provision of services and products and reduce risk to recurring revenue streams. Develop and maintain full working knowledge of a significant volume of specific and highly varied payor requirements and ensure compliance with such requirements in order to increase realization of reimbursement payments to the company. Provide ongoing education and training to hospital and office staff on medical device order requirements and workflows to achieve operational efficiencies. Responsible for improved claims billing yield within a defined geography consisting of assigned accounts, including eligibility for potential bonus incentive opportunities based on same. Assist with departmental projects and special tasks when assigned (e.g., Pilot Teams). Achieve and maintains acceptable performance metrics. Comply with Standard Operating Procedures, and maintain working knowledge of applicable healthcare related regulations, particularly HIPAA. Participate in any and all reasonable work activities as assigned and deemed appropriate by management. Additional duties as assigned by management. Required/Preferred Education and Experience High School Diploma /GED required Bachelor's Degree From a four-year college or university or equivalent combination of education and experience in sales. Healthcare/Medical Device (Clinical or Billing) experience preferred Experienced ability to navigate Hospital and Clinic/Practice environments defined as proficiently navigating hospital flow, document collection, along with competent and confident provider and patient interaction. Ability to proactively plan and work autonomously in close collaboration and communication with others A high sense of urgency and flexibility to one’s schedule Superior organizational skills with the ability to multi-task Problem solving mentality, while being accountable for each task from beginning to end. Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. Effective team player who is also capable of working independently with strong self-motivation. Must have a valid driver's license Knowledge, Skills and Abilities Ability to proactively plan and work autonomously in close collaboration and communication with others. A high sense of urgency and flexibility to one’s schedule. Superior organizational skills with the ability to multi-task. Problem solving mentality, while being accountable for each task from beginning to end. Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. Effective team player who is also capable of working independently with strong self-motivation. Travel Requirements 80% This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Approximately 80% travel within a defined geography. Occasionally may be required work atypical hours (evenings and weekends) based on business needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Constantly Walking - Constantly Sitting - Frequently Lifting - Carrying - Pushing - Pulling - Talking - Constantly Hearing - Constantly Repetitive Motions - Eye/Hand/Foot Coordination - Compensation The “at plan” compensation (Base Salary + Variable Incentive Compensation) for this position is $65,000 which includes a base salary of $55,000 and bonus in accordance with the company’s sales compensation plan. Details on ZOLL’s comprehensive benefits plans can be found at www.zollbenefits.com. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

Manage advanced troubleshooting for ZOLL enterprise products and handle complex technical issues independently. Collaborate with other teams to address multi-product technical issues and contribute to the knowledge base. | 2-4 years of experience in technical product or customer support, ideally in Enterprise or SaaS healthcare software is required. Strong working knowledge of enterprise software components and exceptional communication skills are essential. | Acute Care Technology Why Join ZOLL? At ZOLL Data Systems, we’re on a mission to save lives and improve clinical outcomes through advanced Enterprise and SaaS technology for EMS, hospital, and billing organizations. As a Technical Product Support Specialist II, you will handle more complex technical customer inquiries and provide advanced support for specific ZOLL enterprise products. You will manage issues with greater independence, using advanced troubleshooting skills and collaborating across teams or other departments when resolving multi-product or system-specific issues (e.g., DB, OS, Networking). This role includes contributing to the knowledge base and proactively analyzing technical trends to drive improvements in customer satisfaction What You'll Do Manage advanced troubleshooting for assigned ZOLL enterprise products, using analytical skills to identify root causes of technical issues (e.g., DB, OS, Networking), adhering to ZDM for complete documentation in Salesforce. Handle complex technical issues independently, escalating only critical or unresolved problems to senior team members or CSO teams (e.g., Software Support, Implementation) or other departments (e.g., Product/R&D, SRE, IT App Hosting, Sales) as necessary, using Atlassian Jira Service Desk for handoffs. Collaborate with other CSO teams or departments to address technical issues that span across multiple products or systems, ensuring seamless cross-product support, using Microsoft Teams or Slack for resource navigation. Contribute to the knowledge base, creating and updating articles with solutions to complex technical problems (KB Create) and sharing insights with the team, linking relevant KB articles (KM Linking %) in Salesforce and Atlassian Confluence. Identify technical trends through customer case analysis, proposing preventative support initiatives to reduce recurring issues, swarming in collaboration channels to enhance reputation as a technical expert. Take a proactive approach by recognizing potential technical challenges and addressing them before they escalate, ensuring compliance with initial response and ANRD. Cross-train on additional technical components within the suite (e.g., SQL Server, VMware), gaining a broader understanding of the ZOLL product ecosystem, using tools like Salesforce and Microsoft Teams. Facilitate incident management processes, coordinating team responses to ensure timely resolution of high-priority technical cases or outages and adherence to SLAs, using Atlassian Jira Service Desk and Microsoft Teams. Optimize hybrid meeting structures and remote team productivity guidelines, using virtual collaboration tools like Microsoft Teams, Slack, and LogMeIn Rescue to maintain technical service excellence. Adhere to customers’ preferred contact methods (e.g., Five9, email, LogMeIn Rescue) and monitor technical bugged cases in Pending Internal Status on a regular cadence, ensuring compliance with ANRD and resource engagement What Success Looks Like Timely, Responsive Support: Consistently meet or exceed response time goals (e.g., initial response and ANRD) while resolving moderately complex technical issues with speed and precision. High-Quality Documentation: Maintain accurate, detailed, and ZDM-aligned case notes in Salesforce that ensure clarity, enable effective handoffs, and support team-wide visibility. Customer-Centric Communication: Adhere to customer-preferred contact methods and deliver proactive, personalized technical assistance through channels like Five9, email, or LogMeIn Rescue. Cross-Team Navigation & Escalation: Efficiently route technical issues to the appropriate internal teams (e.g., R&D, SRE, Software Support) using Jira Service Desk and Teams, with appropriate severity classification. Knowledge & Collaboration Leadership: Drive improvements in KM metrics (e.g., KM Linking %, KB Create) by authoring high-quality content and actively supporting peers through swarming in Microsoft Teams and Slack. What You Bring Experience: 2–4 years in technical product or customer support, ideally in Enterprise and/or SaaS healthcare software.  Advanced Technical Expertise: Strong working knowledge of enterprise software components—including SQL Server, networking, VMware, and operating systems—allowing for efficient, high-quality technical support and troubleshooting.  Analytical Problem Solving: Proven ability to identify root causes of complex issues and deliver sustainable technical solutions, clearly documented using the ZOLL Diagnostic Method (ZDM) for rapid resolution and internal knowledge sharing. Soft Skills: Exceptional communication and documentation skills, solid problem-solving ability, and a customer-centric mindset. Mindset & Values: Enthusiastic about helping others, thrives in a fast-paced environment, and brings curiosity and resilience to every challenge. Education: High school diploma required; a bachelor’s degree or equivalent professional experience is preferred. What We Offer Remote flexibility or the option to work from our Colorado HQ A collaborative, mission-driven work environment Opportunities for growth, mentorship, and career development Competitive compensation and benefits The pay range for this position is $18-$28 / hourly. Final compensation will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and location. Apply Today If you’re passionate about making a difference and delivering support that saves lives, we want to hear from you. Join us and help ensure the tools used in critical care never fail the people who rely on them. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Product Support Specialist will troubleshoot advanced customer inquiries about ZOLL SaaS products and analyze complex issues to provide timely solutions. They will collaborate with various teams and contribute to the knowledge base to enhance customer support. | Candidates should have 2-4 years of experience in customer or product support, preferably in SaaS or healthcare software. Strong communication, documentation, and analytical skills are essential, along with proficiency in relevant technologies. | Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. Job Type Remote Why ZOLL? At ZOLL Acute Care Technology, we’re driven to save lives through SaaS solutions that empower EMS, hospital, and billing teams. As a Product Support Specialist II, you’ll play a vital role—delivering expert support for the critical software tools our customers depend on every day. We’re a close-knit, dynamic team that values collaboration and impact. If you’re ready to troubleshoot, analyze, and support meaningful work with care, join us remotely—or from Colorado—and help make a difference. What You’ll Do Troubleshoot Like a Pro: Tackle advanced customer inquiries about ZOLL SaaS products, identifying and resolving workflow or self-service issues with clear documentation in Salesforce using our ZOLL Diagnostic Method (ZDM). Analyze & Solve: Apply analytical thinking to uncover root causes of complex issues—such as billing questions or workflow delays—and provide timely solutions that keep our customers moving forward. Collaborate Proactively: Work independently on most cases while engaging peers and senior team members for guidance as needed. Partner across departments like Software Support or Product/R&D through Jira Service Desk when escalation is appropriate. Build Resources: Help grow our knowledge base by creating and updating helpful, real-world articles in Salesforce and Confluence for customers and teammates alike. Work Together: Collaborate with CSO teams (e.g., Implementation, Account Management) and others (e.g., Sales) to ensure smooth, seamless support using tools like Five9, Microsoft Teams, and Slack. Support the Team: Share insights and offer guidance to newer teammates, contributing to a culture of learning and swarming support. Deliver Results: Provide responsive, empathetic service, turning customer challenges into solutions with professionalism and care. What Success Looks Like You respond promptly and meet deadlines with confidence. Your ZDM-based notes in Salesforce are detailed, clear, and easy for others to follow. You resolve cases efficiently, contributing to strong customer satisfaction. You actively contribute to team learning and knowledge-sharing, helping improve the overall support experience. What You Bring Experience: 2–4 years in customer or product support, ideally within SaaS or healthcare software. Familiarity with billing systems or insurance workflows is a plus. Core Skills: Clear communication (written and verbal), strong documentation practices, and outstanding troubleshooting and analytical thinking. Tech Skills: Proficiency with Salesforce, Five9, Microsoft Teams, and Slack; exposure to Power BI is a bonus. Familiarity with Windows OS (Client and Server), software installs, and upgrades is preferred. Approach: A passion for helping customers, a positive and curious mindset, and a collaborative spirit. Education: High school diploma required; bachelor’s degree or equivalent experience preferred. The pay range for this position is $18-$28 / hourly. Final compensation will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and location. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Associate Territory Manager will support sales activities and territory management tasks, including customer support and account management. They will engage with physicians and support staff to promote ZOLL products and ensure effective utilization. | Candidates must have a Bachelor's Degree and relevant experience in sales or clinical support within the medical device or pharmaceutical field. A valid state driver's license is also required. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Associate Territory Manager (ATM) is a field-based role that encompasses both sales and sales support responsibilities. The ATM will work collaboratively with Territory Manager(s) to support sales activities and territory management tasks that include customer and administrative support, assisting with territory management, territory coverage. This position reports to and will work under the direction of the Regional Management. The ATM Position may be a path to Territory Manager with strong performance and achievement of objectives. Essential Functions Primary responsibilities include persuading physicians, engaging, educating and empowering support staff via one-on-one discussions, group in-servicing, exhibits and conferences, enabling prescribing entities to become self-sufficient through enrollment and utilization of ZOLL Patient Management (ZPM), with an added focus on CDx products. Additional strategic products to be added in the future. Responsible for selling and growth of accounts as assigned by the Region Manager Responsible for support of sales and ongoing account management of LifeVest to promote consistent utilization Responsible for support of sales and ongoing account management of CDx products Responsible for achieving assigned sales objectives. Responsible for learning, knowing, and implementing any / all Plans of Action launched to the Field Sales Organization Develop and effectively communicate general understanding of Sudden Cardiac Arrest and LifeVest specific data and be confident advocating on behalf of LifeVest in the clinical setting to increase LifeVest awareness Effectively engage, educate, and empower support staff to identify patients and advocating on their behalf Enroll and train customers on the ZOLL Patient Management System Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions. Conduct level in-service meetings related to medical order process and requirements with auxiliary support staff Assist in document collection for all new medical orders and reorders Provide territory support during times of Territory Manager absence or vacancy (vacation, leave, time out of territory for training / meetings, etc.) Become a company expert and resource on both ZOLL and competitive products. Master both Integrity / GAP Model Selling skills. Represent ZOLL in a professional and ethical manner. Communicate openly and share information with others. Analyze and report on trends that you observe within your territory. Required/Preferred Education and Experience Bachelor's Degree from a four-year college or university required Candidates must possess one of the following experience criteria: A minimum of one year sales experience in a strong BTB environment, pharmaceutical or medical device field required OR A minimum of two years of relevant field clinical support experience for a pharmaceutical or medical device company required OR A minimum of two years of strong clinical experience in a multispecialty hospital environment in cardiology is required. Valid state driver's license required Knowledge, Skills and Abilities Ability to influence clinical decision-making process through sales efforts, including presentation and discussion of clinical data Must be willing, both at time of hire and throughout tenure, to relocate at discretion of Area Director within that Area’s boundaries Physical Demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend. Must be able to drive an automobile and may be required to travel by train or airplane as needed. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Will at times be required to work atypical hours (evenings and weekends) based on customer and / or business needs. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Associate Territory Manager will support sales activities and territory management tasks, including customer and administrative support. They will engage and educate healthcare staff to promote the utilization of ZOLL products and achieve assigned sales objectives. | Candidates must have a Bachelor's Degree and at least one year of sales experience in a B2B environment or two years of relevant clinical support experience. A valid state driver's license is also required. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Associate Territory Manager (ATM) is a field-based role that encompasses both sales and sales support responsibilities. The ATM will work collaboratively with Territory Manager(s) to support sales activities and territory management tasks that include customer and administrative support, assisting with territory management, territory coverage. This position reports to and will work under the direction of the Regional Management. The ATM Position may be a path to Territory Manager with strong performance and achievement of objectives. Essential Functions Primary responsibilities include persuading physicians, engaging, educating and empowering support staff via one-on-one discussions, group in-servicing, exhibits and conferences, enabling prescribing entities to become self-sufficient through enrollment and utilization of ZOLL Patient Management (ZPM), with an added focus on CDx products. Additional strategic products to be added in the future. Responsible for selling and growth of accounts as assigned by the Region Manager Responsible for support of sales and ongoing account management of LifeVest to promote consistent utilization Responsible for support of sales and ongoing account management of CDx products Responsible for achieving assigned sales objectives. Responsible for learning, knowing, and implementing any / all Plans of Action launched to the Field Sales Organization Develop and effectively communicate general understanding of Sudden Cardiac Arrest and LifeVest specific data and be confident advocating on behalf of LifeVest in the clinical setting to increase LifeVest awareness Effectively engage, educate, and empower support staff to identify patients and advocating on their behalf Enroll and train customers on the ZOLL Patient Management System Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions. Conduct level in-service meetings related to medical order process and requirements with auxiliary support staff Assist in document collection for all new medical orders and reorders Provide territory support during times of Territory Manager absence or vacancy (vacation, leave, time out of territory for training / meetings, etc.) Become a company expert and resource on both ZOLL and competitive products. Master both Integrity / GAP Model Selling skills. Represent ZOLL in a professional and ethical manner. Communicate openly and share information with others. Analyze and report on trends that you observe within your territory. Required/Preferred Education and Experience Bachelor's Degree from a four-year college or university required Candidates must possess one of the following experience criteria: A minimum of one year sales experience in a strong BTB environment, pharmaceutical or medical device field required or A minimum of two years of relevant field clinical support experience for a pharmaceutical or medical device company required or A minimum of two years of strong clinical experience in a multispecialty hospital environment in cardiology is required. Valid state driver's license required Knowledge, Skills and Abilities Ability to influence clinical decision-making process through sales efforts, including presentation and discussion of clinical data Must be willing, both at time of hire and throughout tenure, to relocate at discretion of Area Director within that Area’s boundaries Physical Demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend. Must be able to drive an automobile and may be required to travel by train or airplane as needed. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Will at times be required to work atypical hours (evenings and weekends) based on customer and / or business needs. Compensation The “at plan” compensation (Base Salary + Variable Incentive Compensation) for this position is $95,000 which includes a base salary of $70,000 and commission in accordance with the company’s sales compensation plan. Details on ZOLL’s comprehensive benefits plans can be found at www.zollbenefits.com. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Coordinator of Patient Administration is responsible for ensuring continuity of provision of ZOLL’s medical devices for clinically appropriate cases by visiting customers and collaborating with healthcare providers. This role also involves managing documentation and follow-up processes to drive efficiencies and improve claims billing yield. | A High School Diploma or GED is required, with a Bachelor's Degree preferred along with healthcare or medical device experience. Candidates should possess strong organizational skills, the ability to work autonomously, and proficiency in MS Office and CRM systems. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff. Essential Functions Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices for clinically appropriate cases. Determine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to the staff’s attention as appropriate, including following: Prioritize competing objectives (patient’s plan of care, any potential transition of care, reorder documentation and possible end of use) based on independent clinical acumen and knowledge of ZOLL’s medical devices to determine the best path forward for patient’s care and advise providers or their staff accordingly. Utilize individualized analysis and the Plan of Care, proactively, to make provider’s or their staff aware of patient’s next level of care and how ZOLL’s medical devices may play a role. Collaborate with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL’s medical devices with minimal disruption. Manage the follow-up process by working with other departments, such as National Accounts, as they work closely with payers to drive efficiencies within the payer’s environment. Maintain working knowledge of potential clinical and other value propositions based on ZOLL products and services. Ensure timely processing of required documentation to prevent delays in the appropriate provision of services and products and reduce risk to recurring revenue streams. Develop and maintain full working knowledge of a significant volume of specific and highly varied payor requirements and ensure compliance with such requirements in order to increase realization of reimbursement payments to the company. Provide ongoing education and training to hospital and office staff on medical device order requirements and workflows to achieve operational efficiencies. Responsible for improved claims billing yield within a defined geography consisting of assigned accounts, including eligibility for potential bonus incentive opportunities based on same. Assist with departmental projects and special tasks when assigned (e.g., Pilot Teams). Achieve and maintains acceptable performance metrics. Comply with Standard Operating Procedures, and maintain working knowledge of applicable healthcare related regulations, particularly HIPAA. Participate in any and all reasonable work activities as assigned and deemed appropriate by management. Additional duties as assigned by management. Required/Preferred Education and Experience High School Diploma /GED required Bachelor's Degree From a four-year college or university or equivalent combination of education and experience in sales. Healthcare/Medical Device (Clinical or Billing) experience preferred Experienced ability to navigate Hospital and Clinic/Practice environments defined as proficiently navigating hospital flow, document collection, along with competent and confident provider and patient interaction. Ability to proactively plan and work autonomously in close collaboration and communication with others A high sense of urgency and flexibility to one’s schedule Superior organizational skills with the ability to multi-task Problem solving mentality, while being accountable for each task from beginning to end. Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. Effective team player who is also capable of working independently with strong self-motivation. Must have a valid driver's license Knowledge, Skills and Abilities Ability to proactively plan and work autonomously in close collaboration and communication with others. A high sense of urgency and flexibility to one’s schedule. Superior organizational skills with the ability to multi-task. Problem solving mentality, while being accountable for each task from beginning to end. Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. Effective team player who is also capable of working independently with strong self-motivation. Travel Requirements 80% This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Approximately 80% travel within a defined geography. Occasionally may be required work atypical hours (evenings and weekends) based on business needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Constantly Walking - Constantly Sitting - Frequently Lifting - Carrying - Pushing - Pulling - Talking - Constantly Hearing - Constantly Repetitive Motions - Eye/Hand/Foot Coordination - Compensation The “at plan” compensation (Base Salary + Variable Incentive Compensation) for this position is $65,000 which includes a base salary of $55,000 and bonus in accordance with the company’s sales compensation plan. Details on ZOLL’s comprehensive benefits plans can be found at www.zollbenefits.com. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Associate Territory Manager will support sales activities and territory management tasks, including customer and administrative support. They will engage with physicians and support staff to promote ZOLL products and ensure effective utilization in clinical settings. | Candidates must have a Bachelor's Degree and either one year of sales experience in a B2B environment or two years of relevant clinical support experience. A valid state driver's license is also required. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Associate Territory Manager (ATM) is a field-based role that encompasses both sales and sales support responsibilities. The ATM will work collaboratively with Territory Manager(s) to support sales activities and territory management tasks that include customer and administrative support, assisting with territory management, territory coverage. This position reports to and will work under the direction of the Regional Management. The ATM Position may be a path to Territory Manager with strong performance and achievement of objectives. Essential Functions Primary responsibilities include persuading physicians, engaging, educating and empowering support staff via one-on-one discussions, group in-servicing, exhibits and conferences, enabling prescribing entities to become self-sufficient through enrollment and utilization of ZOLL Patient Management (ZPM), with an added focus on CDx products. Additional strategic products to be added in the future. Responsible for selling and growth of accounts as assigned by the Region Manager Responsible for support of sales and ongoing account management of LifeVest to promote consistent utilization Responsible for support of sales and ongoing account management of CDx products Responsible for achieving assigned sales objectives. Responsible for learning, knowing, and implementing any / all Plans of Action launched to the Field Sales Organization Develop and effectively communicate general understanding of Sudden Cardiac Arrest and LifeVest specific data and be confident advocating on behalf of LifeVest in the clinical setting to increase LifeVest awareness Effectively engage, educate, and empower support staff to identify patients and advocating on their behalf Enroll and train customers on the ZOLL Patient Management System Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions. Conduct level in-service meetings related to medical order process and requirements with auxiliary support staff Assist in document collection for all new medical orders and reorders Provide territory support during times of Territory Manager absence or vacancy (vacation, leave, time out of territory for training / meetings, etc.) Become a company expert and resource on both ZOLL and competitive products. Master both Integrity / GAP Model Selling skills. Represent ZOLL in a professional and ethical manner. Communicate openly and share information with others. Analyze and report on trends that you observe within your territory. Required/Preferred Education and Experience Bachelor's Degree from a four-year college or university required Candidates must possess one of the following experience criteria: A minimum of one year sales experience in a strong BTB environment, pharmaceutical or medical device field required or A minimum of two years of relevant field clinical support experience for a pharmaceutical or medical device company required or A minimum of two years of strong clinical experience in a multispecialty hospital environment in cardiology is required. Valid state driver's license required Knowledge, Skills and Abilities Ability to influence clinical decision-making process through sales efforts, including presentation and discussion of clinical data Must be willing, both at time of hire and throughout tenure, to relocate at discretion of Area Director within that Area’s boundaries Physical Demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend. Must be able to drive an automobile and may be required to travel by train or airplane as needed. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Will at times be required to work atypical hours (evenings and weekends) based on customer and / or business needs. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Intake Specialist is responsible for the timely handling of new medical orders from hospitals and physician offices. This includes verifying benefits, obtaining necessary documentation, and maintaining relationships with insurance companies and internal departments. | A High School Diploma is required, with an Associate's or Bachelor's Degree preferred. A minimum of 2 years of insurance verification experience is required, or 1 year for internal candidates. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. WORK SCHEDULE AVAILABLE Tuesday-Saturday, 9:30A-6:00P EST Monday-Friday, 1:00P-9:30P EST Job Summary The Intake Specialist is an integral member of the reimbursement team and has primary responsibility for the timely handling of new medical orders from hospitals and physician offices. This individual is responsible for front-end functions of the order fulfillment process. Individual will work with numerous insurance types in reviewing medical orders and clinical documentation to determine benefit and clinical eligibility for the LifeVest. Individual is responsible for creating and maintaining relationships with insurance companies, sales reps, and other internal departments. Essential Functions Creation of patient record Verification of benefits Triage, work and resolve intake orders Explain medical need and educate insurance case managers on LifeVest system to obtain authorization for services Obtain necessary documentation (medical order, clinical notes, testing) and submit to insurance carrier for coverage determination Obtain authorizations as required by payer Execute timely follow up on all assigned tasks Maintain a score of at least Meets Expectations on monthly scorecard Identify qualifying diagnosis based on payer requirements Triage fax documents for timely review Communicate authorization results and order status to sales representatives Complete fee calculator and inform billing department of appropriate charges Contact customers, physician offices, and sales representatives to relay and/or obtain insurance information and/or additional documentation to assist with seeking reimbursement and coordination of benefits Required/Preferred Education and Experience High School Diploma required Associate's Degree or Bachelor's Degree in nursing, business, or other related field preferred A minimum of 2 years insurance verification experience required OR internal candidates with a minimum of 1 year experience supporting medical providers or patients in a phone queue. Knowledge, Skills and Abilities Superior communication; both verbal and written Strong customer service skills Proficiency in navigating several software systems concurrently Aptitude to handle multiple tasks simultaneously under strict deadlines Attention to detail Superior organizational and time management skills Ability to communicate policy information in a clear and detailed manner Proficiency with MS Office Suite Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-KH1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

The Territory Manager will be responsible for selling ZOLL's non-invasive wearable cardiac defibrillator system and other products to healthcare professionals. This includes conducting sales calls, supporting consistent product use, and educating clinicians on the value of ZOLL's Patient Management System. | Candidates must have a Bachelor's degree and 3-5 years of sales experience in medical equipment or healthcare sales. Cardiology experience is preferred, along with proficiency in Microsoft Office Suite and the ability to maintain credentialing in assigned accounts. | CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary As part of our ZOLL CMS Sales Team, you will be responsible for selling our non-invasive wearable cardiac defibrillator system, and other ZOLL products such as our portfolio of cardiac diagnostic services to Health Care Professionals in the hospital and out of hospital setting. This includes the initial sales call as well as support activities to promote consistent use (Local Medical Education Programs, Tradeshows, clinical symposiums and conferences). Call points include: Physicians (Cardiologists, Electrophysiologists, Hospitalists, CT Surgeons etc.), Nurse Practitioners, Physician Assistants, nurses, case managers and administrators. Other duties include selling the value of the ZOLL Patient Management System (ZPM) to clinicians as well as educating HCP's and staff about the types of patients indicated for a WCD and all essential ordering and billing requirements. Essential Functions Provide customers with relevant clinical data that supports the risk of Sudden Cardiac Death in certain patient types and the role of the WCD in protecting these patients Provide customers with relevant clinical, reporting, and technical information that supports the utilization of ZOLL Cardiac Diagnostic products for appropriate patients. Responsible for sales and supporting activities to drive consistent utilization Responsible for achieving assigned sales objectives Responsible for selling the value of the ZOLL Patient Management (ZPM) to clinicians as well as educating HCP’s and staff about all essential ordering and billing requirements for the WCD Maintain database of accounts, prepare and submit reports Maintain a yearly and quarterly business plan Manage field expenses and submit reports in a timely manner Attend key Medical Education Programs, exhibits and conventions Become a company expert and resource on both ZOLL products and relevant industry trends Master both Customer Centric Selling and Integrity Selling skills Maintain a collaborative and professional working relationship with all business partners Represent ZOLL in a professional and ethical manner. Always maintain a positive attitude Communicate openly and share information with others Analyze and report on trends that you observe within your territory Ensure all relevant information and documentation is provided to intake and reimbursement to ensure appropriate and timely filing of billing claims Maintain credentialing/access to all assigned accounts at all times Required/Preferred Education and Experience Bachelor's Degree From four-year college or university required 3-5 years sales experience in medical equipment sales or specialized/hospital based pharmaceutical sales or 5 years of successful sales experience, with at least one of those years in healthcare sales required Cardiology experience preferred Valid state driver’s license Required Knowledge, Skills and Abilities Ability to be credentialed/have access privileges in all assigned customer accounts. Documented history of sales success Proficient with Microsoft Office Suite Must live within the assigned territory Internal candidates that do not meet the sales experience criteria above may be hired if they have demonstrated a sustained ability to meet the expectations of a sales role and have been in a sales support role for a minimum of 1 year OR have successfully performed within a Associate Territory Manager role. Physical Demands This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend. Must be able to drive an automobile and may be required to travel by train or airplane as needed. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Occasionally may be required work atypical hours (evenings and weekends) based on business needs. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.