18 open positions available
Manage sales performance and territory business plans to maximize sales within the assigned geography for the US Petcare Division. | Undergraduate degree, 3-10 years of consultative sales experience, animal health knowledge, strong communication and technical skills, and willingness to travel and work evenings. | Location: Savannah N, GA Role Description Position Summary We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs. Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. The US base salary range for this full-time position is $69,000-$133,860. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
The Diagnostics Technical Specialist is responsible for providing onsite support to veterinary clinics and ensuring customer satisfaction. They will facilitate workflow improvements and increase utilization of diagnostic products through training and technical assistance. | Candidates should have at least one year of experience in a clinical setting and possess an analytical mindset. An associate degree is required, with a preference for a bachelor's degree or equivalent experience in veterinary technology. | Role Description The Diagnostics Technical Specialist (DTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. The specialist will be involved in all phases of the onsite support process with emphasis on selling Dx solutions, diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products. Their purpose is to align with key clinics and hospitals with all aspects of aligned SOP pull through, implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. Anticipated travel within assigned territory as required (up to 80%). Typically works standard business hours, Monday through Friday. New hire initial trainings will be held in Union City, CA; Malvern, PA; & Parsippany, NJ. National sales & training meetings as well as regional sales meetings will be scheduled in advance and will require out of state travel. Responsibilities: Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products. Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products. Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings. Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations. Provides post sale product installation and validation, applications and operations training. Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information. Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through. Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes. Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments. Works closely with the Area Business Manager (ABMs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach. Works with the ABM and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers. Ability to safely lift and move 60 lbs. Knowledge, Skills, Ability Requirements: Computer skills (i.e. Microsoft Office, Excel, Adobe) At least one year of experience working in a clinical setting. Basic knowledge of animal disease states preferred. Knowledge of diagnostic products, instrumentation, and clinic processes Candidate must possess an analytical mindset and demonstrable critical thinking skills Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests. This position requires travel to multiple locations within the US and Canada. Typically works standard business hours, Monday through Friday. May be required to travel on a Sunday to be at a customer location Monday morning. Bilingual, Spanish or French is a plus Qualifications (Training, Education, & Prior Experience): Position requires an Associate degree with a bachelor’s degree preferred or equivalent experience. A degree from a Veterinary Technology Program preferred Credentialed Veterinary Technician preferred Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses. Why Zoetis Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers. Zoetis work environment At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow. Your opportunities at Zoetis We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health. Results that matter Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.
The Diagnostics Technical Specialist is responsible for providing onsite support to veterinary clinics and ensuring customer satisfaction. They will focus on selling diagnostic solutions, improving workflows, and facilitating training and implementation of diagnostic products. | Candidates should have at least one year of experience in a clinical setting and possess an analytical mindset. An associate degree is required, with a preference for a bachelor's degree or equivalent experience in veterinary technology. | Role Description The Diagnostics Technical Specialist (DTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. The specialist will be involved in all phases of the onsite support process with emphasis on selling Dx solutions, diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products. Their purpose is to align with key clinics and hospitals with all aspects of aligned SOP pull through, implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. Anticipated travel within assigned territory as required (up to 80%). Typically works standard business hours, Monday through Friday. New hire initial trainings will be held in Union City, CA; Malvern, PA; & Parsippany, NJ. National sales & training meetings as well as regional sales meetings will be scheduled in advance and will require out of state travel. Responsibilities: Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products. Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products. Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings. Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations. Provides post sale product installation and validation, applications and operations training. Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information. Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through. Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes. Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments. Works closely with the Area Business Manager (ABMs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach. Works with the ABM and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers. Ability to safely lift and move 60 lbs. Knowledge, Skills, Ability Requirements: Computer skills (i.e. Microsoft Office, Excel, Adobe) At least one year of experience working in a clinical setting. Basic knowledge of animal disease states preferred. Knowledge of diagnostic products, instrumentation, and clinic processes Candidate must possess an analytical mindset and demonstrable critical thinking skills Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests. This position requires travel to multiple locations within the US and Canada. Typically works standard business hours, Monday through Friday. May be required to travel on a Sunday to be at a customer location Monday morning. Bilingual, Spanish or French is a plus Qualifications (Training, Education, & Prior Experience): Position requires an Associate degree with a bachelor’s degree preferred or equivalent experience. A degree from a Veterinary Technology Program preferred Credentialed Veterinary Technician preferred Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Develop and execute integrated marketing and communication plans for Zoetis Dairy, manage agency relationships, oversee budgets, and lead public/media relations initiatives. | 7-10 years in marketing communications or agency experience, preferably in animal health or pharmaceuticals, with strong strategic, communication, and budget management skills. | Role Description Serve as the Communications & Marketing Operations Senior Manager for the Zoetis U.S. Dairy business, a key role within the Livestock Marketing Operations team in the animal health industry. This position drives the development and execution of integrated marketing and communication plans, ensuring alignment across brands, services, and the product portfolio. Collaborate with sales and technical service teams, enabling functions, external marketing agencies, and suppliers to deliver impactful, well-coordinated marketing plans. Build and maintain strong relationships founded on trust and performance to ensure seamless execution. Oversee and optimize advertising and promotion budgets, including forecasting and maximizing spend. Identify and implement opportunities to integrate Zoetis Dairy marketing and communication efforts into broader corporate initiatives, enhancing visibility and effectiveness. POSITION RESPONSIBILITIES Develop and execute comprehensive communication plans and programs for Zoetis Dairy and related brands, ensuring alignment with business and marketing objectives. Collaborate with cross-functional teams to deliver cohesive and impactful communication strategies that support brand and service goals while maintaining consistent messaging across various mediums and portfolios. Create and manage high-quality internal content for the Zoetis field force, enabling effective communication of business unit priorities and initiatives. Continuously evaluate communication efforts to ensure effectiveness, identify areas for improvement, and implement best practices to enhance overall impact. Oversee and strengthen the day-to-day relationship with the brand marketing agency and key internal and external partners, ensuring seamless collaboration and alignment with strategic goals. Partner with the agency and Zoetis digital teams to define and implement robust metrics for marketing communications programs, driving data-driven insights to measure and enhance effectiveness. Lead public and media relations initiatives for Zoetis Dairy, collaborating across functions to deliver impactful and cohesive marketing and communication strategies. Stay at the forefront of industry trends and advancements in marketing and communications to drive innovation and inspire fresh, effective ideas. Oversee the end-to-end vetting and approval process for communication materials and initiatives, ensuring alignment with creative briefs and strategic objectives. Manage all stages, from initial concept development and pre-work to securing final approvals through the legal and regulatory review process Effectively manage, forecast, and report on assigned advertising and promotion budgets. Proactively optimize resources to ensure maximum return on investment and alignment with strategic marketing objectives. Integrate industry sponsorships and industry alliances with communications efforts and brand objectives. Establish objectives, strategies, and implementation for pork/poultry events and activities, including trade shows, customer meetings, and internal meetings. EDUCATION AND EXPERIENCE Education: BS or BA required in animal science, communications, journalism, broadcast media, convergent media, and other applicable fields. MBA or relevant advanced degree preferred. Professional: 7-10 years of related marketing communications or agency experience required. Animal health and/or pharmaceutical experience preferred. Candidate must have experience developing marketing communication strategies and implementing tactical plans and campaigns. Computer experience: Microsoft Windows, Outlook, Word, PowerPoint, Excel, Internet-based programs and tools, Zoom (or similar virtual meeting tool). Adobe Suite is a plus, but not a requirement. TECHNICAL SKILLS REQUIREMENTS Computer experience: Microsoft Windows, Outlook, Word, PowerPoint, Excel, Internet-based programs and tools, Zoom (or similar virtual meeting tool). Adobe Suite is a plus, but not a requirement. Demonstrates ability to provide strategic, creative, innovative, and efficient solutions to meet marketing strategic imperatives/objectives and business strategies. Ability to develop, present, and implement (digital and non-digital) communications plans and programs with strong follow-up, measurement, and accountability in achieving results. Demonstrates ability to organize and prioritize multiple projects in a fast-paced environment and deliver high performance and quality on deadline and budget. Strong presenting, writing, editing, and verbal communication skills are a must. Able to work in a team environment with many internal and external stakeholders and support groups. Proven track record successfully leading agency and supplier teams. Proven budget forecasting and management ability Proven record of initiative, resourcefulness, and willingness to accept challenges and lead change. PHYSICAL POSITION REQUIREMENTS The role will have responsibility to travel to meetings and other Zoetis sites 25% of the time and some weekend work/travel are a requirement of the position. The US base salary range for this full-time position is $129,000 - $209,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Own product roadmap and strategy, coordinate cross-functional teams, maintain backlog, and monitor product KPIs. | 3+ years in product management or equivalent, ability to engage with SMEs and leaders, BA/BS degree required, advanced degree preferred. | Job Description: • Accountable for assigned products, owning the product roadmap, vision, and strategy from cradle to grave • Bring strong project leadership capabilities to coordinate cross-functional work, maintain momentum, and drive execution of roadmap priorities • Define problem statements and product vision + strategy, and maintain product backlog • Monitor product performance and Key Performance Indicators (KPIs) • Deliver on open items in product backlogs with planned release schedule Requirements: • 3+ years in Product Management, product development role or equivalent industry experience • Proven ability to engage with SMEs and company leaders in a constructive and collaborative relationship • BA/BS degree in scientific discipline or business; MBA, DVM, PhD or other advanced degree preferred, but not required Benefits: • healthcare and insurance benefits beginning on day one • 401K plan with a match and profit-sharing contribution from Zoetis • 4 weeks of vacation • comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families
Manage data quality standards, develop reports and dashboards, analyze data for insights, and oversee the product lifecycle of reporting tools. | Bachelor's degree plus 5-7 years in data management or project management with strong business partnering, proficiency in data analysis and reporting tools, and experience in product management. | We are seeking a highly skilled and motivated Data Quality Analytics and Reporting Manager to join our team. This role will be responsible for ensuring the accuracy and integrity of our data, developing and delivering comprehensive reports, and managing the product lifecycle of our reporting tools. The ideal candidate will have a strong background in data analytics, a keen eye for detail, and experience in product management. Key Responsibilities: • Data Quality Management: • Develop and implement data quality standards, policies, and procedures. • Monitor and analyze data quality metrics to identify and resolve data issues. • Collaborate with data owners and stakeholders to ensure data accuracy and consistency. • Analytics and Reporting: • Design, develop, and maintain comprehensive reports and dashboards. • Analyze complex data sets to provide actionable insights and recommendations. • Ensure timely and accurate delivery of reports to stakeholders. • Product Management: • Manage the product lifecycle of reporting tools, from ideation to deployment. • Gather and prioritize requirements from stakeholders and users. • Work closely with development teams to ensure successful implementation and delivery of reporting solutions. • Collaboration and Communication: • Collaborate with cross-functional teams to understand business needs and translate them into data requirements. • Communicate findings and insights to stakeholders through presentations and reports. • Provide training and support to users on reporting tools and data quality best practices. Qualifications: •Bachelor's degree in Data Science, Computer Science, Business, or a related field. • 5-7 years work experience in a corporation data management or project management function with strong track records of business partnering • Proven experience in data quality management, analytics, and reporting. • Strong understanding of data governance and data management principles. • Experience with product management and the development lifecycle of reporting tools. • Proficiency in data analysis tools (e.g., SQL, Python, R) and reporting platforms (e.g., Tableau, Power BI). • Excellent analytical, problem-solving, and communication skills. • Ability to work independently and as part of a team in a fast-paced environment. The US base salary range for this full-time position is $96,450 - 154,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice
Manage territory sales performance, execute business plans, build customer relationships, and meet sales quotas within the US Petcare division. | Requires 3-10 years consultative sales experience, undergraduate degree, animal health knowledge, solution selling skills, and ability to travel within territory. | Location: Phoenix, AZ Role Description Position Summary We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs. Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses. Why Zoetis Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers. Zoetis work environment At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow. Your opportunities at Zoetis We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health. Results that matter Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.
Manage sales performance and territory business plan execution for the US Petcare Division, including client relationship building and new product launches. | 3-10 years consultative sales experience, undergraduate degree, ability to travel and work evenings, animal health or veterinary knowledge preferred, and residence within the territory. | Location: Chandler, AZ Role Description Position Summary We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs. Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. The US base salary range for this full-time position is $69,000-$133,860. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Manage and grow sales within assigned territory by executing business plans, building customer relationships, and launching new products in the US Petcare division. | Undergraduate degree, 3-10 years consultative sales experience, animal health knowledge, strong communication and analytical skills, and ability to travel and work evenings. | Role Description Territory: St. Augustine, FL Position Summary We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs. Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses. Why Zoetis Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers. Zoetis work environment At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow. Your opportunities at Zoetis We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health. Results that matter Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.
Collaborate with scientists to develop, maintain, and troubleshoot data handling systems and tools to support R&D data management needs. | Bachelor's degree in Computer Science or related field with 5+ years experience in developing and automating data handling tools, proficiency in Python, SQL, Excel, and data platforms, plus strong communication and problem-solving skills. | Scientist – Data Support Specialist Zoetis is a global animal health company dedicated to nurturing our world and humankind by advancing care for animals. We strive to create an atmosphere where colleagues feel valued and supported, can give their best every day, and are proud of the company where they work. Building on 70+ years of experience, our scientists help pets live longer, healthier lives, and support healthier, more productive livestock. We are committed to discovering and developing solutions that span a continuum of care to predict, prevent, detect, and treat disease in animals while championing a more sustainable future and creating a healthier world for all. Zoetis Veterinary Medicine Research and Development (VMRD) is seeking a talented, experienced individual to provide Data Support for R&D. This is a unique opportunity to join the Data Solutions organization and work directly with scientists to advance therapeutics from idea through research & development by quickly developing solutions to improve their processes, and partner with Automation and Data Sciences (ADS) groups to integrate solutions into broader VMRD data objectives. Position Summary The data support specialist will join the Automation and Data Solutions (ADS) team to maintain, develop, troubleshoot and implement data handling systems for individual scientists and/or multisite, cross-functional teams. This position will require a highly effective listener and communicator to collaborate with team members across the organization to provide data support tools and systems to laboratory scientists. The ideal candidate is willing to learn about scientists’ processes and needs, provide guidance on possible solutions to address gaps, and implement solutions in collaboration with scientists, lab automation/data specialists, data scientists, and Zoetis Tech & Digital (ZTD). It is essential that the candidate possess excellent listening and problem-solving skills, communicates effectively, is change-agile, highly adaptable and can work both within a team and individually to deliver on objectives related to data capture, storage, searching, integration, and visualization. Responsibilities Collaborate with scientists to understand their data management needs and apply a broad knowledge of data platforms/solutions in use at Zoetis to resolve their data management needs. Author and/or configure templates and tools to manage data, such as MS Excel macros, BioRails/Morphit, IDBS eWorkbook, Benchling, Alteryx, etc. Write maintainable, tested code in Python or similar programming language which connects to APIs and data providers to move and transform data as needed. Partner with ADS technology groups to understand available tools and platforms, and recommended the best tech stack to apply for a given situation. Maintain a strong focus on responsiveness and patience to support scientists as they adapt to new data tools, while also keeping training materials up to date. Continuously research and learn about the latest technologies and industry trends to improve the application development processes. Provide administration, technical support and troubleshooting for existing applications. Education and Experience: Bachelor’s degree or higher in Computer Science or relevant technical or scientific discipline with 5+ years of experience developing and automating data handling tools for yourself or others; experience in a Life Sciences field is a plus. Demonstrated ability to collaborate cross-functionally between data partners and development teams to identify and solve complex problems while creating data solutions that meet the customer’s needs. Proven interpersonal and communication skills with the ability to explain complex ideas to audiences without a technical background. Proven problem-solving experience with discipline and determination to completely resolve issues to meet partner group requirements. Intermediate or higher proficiency with Excel, Alteryx, BioRails/Morphit or other data tools. Python and SQL experience is a plus. Experience using version control systems and processes. Ability to work independently with minimal supervision or within a team as well as manage multiple projects simultaneously. The US base salary range for this full-time position is $ 89,000 - $123,000 . Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses. Why Zoetis Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers. Zoetis work environment At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow. Your opportunities at Zoetis We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health. Results that matter Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.
Lead and develop a sales team to meet sales objectives, execute business plans, and manage resources within a designated geographic area. | Undergraduate degree, minimum 3 years people leadership in external sales, strong communication and business management skills, ability to travel extensively, and animal health knowledge. | Location: Charlotte, NC Job Description We are seeking a highly capable individual for Area Business Manager (ABM), US Petcare Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company. This position will require travel throughout the designated geography and may require overnight stays. Responsibilities Leading People Lead and develop all colleagues in Area accordingly based on position. Consistently demonstrate Solution Coaching capabilities. Direct the business activities and efforts of the area Account Managers (AM) and Executive Account Managers (EAM) to meet objectives set forth by management. Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools. Spend 75% of available time on field-coaching days to help AMs and EAMs meet performance objectives by strengthening their core capabilities and professional development. Demonstrate strong leadership and collaboration across all team members. Sales Performance Meet or exceed sales objectives (quota) both overall, for key growth products via development and coaching of AMs and EAMs within targeted area. Successfully lead the launch of new products / services /equipment. Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports. Leading the Business Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall. Coordination and resource allocation of marketing efforts in the area, balancing needs of AMs and EAMs. Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc. Attending and participating in new product launches and periodic regional/area sales meetings. Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management. Education and Experience Undergraduate degree (BS/BA) required. Minimum of 3 years people leader/management experience for external talent. Technical Skills Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance. Excellent communication, interpersonal, business management and computer skills. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization. Adept at working in highly fluid, complex, and ever-changing environments. Uses analytics and insights to enhance decision-making and tactical execution across area. Follow-through and attention to detail. Ability to manage assigned expense budgets. Customer focused professional demeanor and presentation style. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Physical Skills Ability/Willingness to travel extensively (70-80%) to manage area personnel and business needs as necessary. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Support and execute multi-year marketing plans and loyalty programs, manage rebate programs, track performance, develop merchandising materials, and collaborate with sales and marketing teams in the livestock business. | 3-5 years marketing experience, preferably in animal health or pharmaceuticals, with skills in marketing communications, campaign implementation, and proficiency with Microsoft tools. | States considered: US Remote Role Description Join Zoetis, a Fortune 500 leading animal health company, as an Associate Marketing Manager and help advance channel marketing strategies for our livestock business. In this hands-on role, you'll gain valuable experience developing retail marketing campaigns, leading customer loyalty programs, and supporting sales enablement efforts. In the marketing communications team, you will play a key role in developing messaging and communications that connect with target audiences across the marketing channel. With responsibility for overseeing the development of long-term marketing plans, this position offers a unique opportunity to engage with the full marketing planning process from strategy through execution, providing a comprehensive view of how marketing drives business growth-all while collaborating closely across teams and gaining meaningful insights into the dynamic animal health industry. Position Responsibilities • Support the execution of a three-year marketing plan and annual tactical plan for industry leading loyalty programs, including Leaders' Edge and My Zoetis Rewards, working across species within the Livestock marketing team. • Coordinate the implementation and ongoing management of customer rebate programs, working closely with sales support to ensure seamless operationalization and execution. • Monitor program performance and provide regular tracking and reporting to Livestock Marketing and Leadership Teams. • Leverage customer insights and market research to anticipate trends and inform program strategies alongside the team lead. • Maintain and update program resources and applications to ensure communication accuracy and efficiency. • Partner across teams to define, implement, and track seasonal promotional programs. • Develop and execute a comprehensive marketing plan for Zoetis Retail, ensuring alignment with overall business and marketing objectives. • Lead the creation and management of impactful merchandising materials for Zoetis retail partners, enhancing brand presence online and in store. • Manage the demand forecast for secondary OTC brands within the portfolio. • Support the Retail Strategic Account Team in the development and implementation of ROI focused annual account plans that align with long-term retail goals. • Serve as a key liaison between the US Channel Sales team (distribution and retail) and the US Livestock marketing team, fostering collaboration and ensuring timely, effective campaign execution. • Develop and maintain an understanding of the animal health industry, customers and competitive dynamics. Education and Experience • BS or BA required in business, marketing, communications and other applicable fields. MBA or relevant advanced degree preferred. • 3-5 years of increasing responsibility in marketing • Animal health and/or pharmaceutical experience preferred. • Candidate must have experience developing marketing communication strategies and implementing tactical plans and campaigns. • Computer experience: Microsoft Windows, Outlook, Word, PowerPoint, Excel, Internet-based programs and tools, Zoom (or similar virtual meeting tool). Adobe Suite is a plus, but not a requirement. The ideal candidate will be located in New Jersey, but will consider a remote candidate The US base salary range for this full-time position is $77,000.00 - $126,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice
Lead and manage strategic communication initiatives for U.S. Operations and Petcare teams, develop and execute communication plans, engage field force and leadership, and measure communication effectiveness. | BA/BS in communications or related field, 10+ years professional experience including 5+ years writing in corporate communications, animal health or pharmaceutical experience, strong project management and communication skills, and ability to work hybrid in NJ. | Role Description: The Sr. Manager, U.S. Commercial Communications reports to the Head of Communications, U.S. Operations and Global Diagnostics and is a member of the U.S. Commercial Communications and Corporate Affairs teams. This role is responsible for independently managing and leading commercial operations communications for the U.S. Operations and U.S. Petcare teams. The position requires strategic thinking, advanced project management skills and the ability to lead complex projects, drive leadership communications, and engage a large remote workforce. Key responsibilities include developing and executing communications plans to achieve business objectives, executive communications, field force engagement and ensuring alignment of corporate messaging and materials with field channels. This role will be empowered to shape and drive communications for the U.S. Operations and U.S. Petcare teams, working autonomously across the organization to address critical business priorities and proactively influence communication strategies. This role will be responsible for making decisions that resolve complex problems, operating independently in ambiguous situations and serving as a resource for team members. The following traits will lead to success in this role: • Highly organized, innovative, and results-driven • Strong and creative writing skills • Knowledge of communication channels • Collaborative work style • Executive presence; able to work across multiple leadership teams. • Proven ability to manage through complexity, ambiguity, and change. • Problem solver who anticipates the unexpected and adapts quickly. • Positive, can-do attitude and curiosity about business, communication, and animal health • Impeccable attention to detail and accuracy • Acts with integrity, transparency and a sense of ownership for the business. Position Responsibilities: • The Senior Manager, U.S. Commercial Communications plays a critical role in shaping communication strategies that support the U.S. Operations and U.S. Petcare field teams. This role requires a strategic approach to managing complex projects, developing innovative solutions, and the ability to deliver measurable business impact through leadership and communication expertise. Key responsibilities include: • Lead and manage high-impact communication initiatives including developing innovative strategies that meet business objectives and applying advanced knowledge of communication principles and expertise to ensure successful execution. • Develop and execute external and internal communications plans for commercial leadership, customer activation, organizational communication, and colleague engagement opportunities. This includes: • Supporting the Head of Communications, U.S. Operations and Global Diagnostics, and the Petcare Executive Team by developing and managing content that drives customer outreach, leadership engagement and colleague culture. • Leading communications planning for U.S. Petcare activities including initiatives focused on field force engagement and effectiveness. • Serve as a key contributor to the U.S. Commercial Communications team, accountable for critical milestones and deliverables. Collaborate with team members to ensure alignment with business priorities and successful project outcomes. • Partner with Sales and Marketing teams to amplify customer and pet owner activations and support local, field-based communication opportunities. Lead presentation development for major meetings such as National Sales Meetings (NSM), Plan of Action (POA) sessions, and Managers' meetings, ensuring that messaging and materials are aligned strategically with business objectives. • Drive commercial colleague engagement strategies, including Town Halls, recognition programs, and community impact initiatives, to foster a connected and inclusive culture. • Resolve complex challenges by effectively navigating ambiguous situations, making strategic decisions and developing innovative solutions that support business unit goals and enhance overall performance. • Develop and track Key Performance Indicators (KPIs) to measure the effectiveness of communication strategies and tactics and identify opportunities for continuous improvement. Education and Experience: • BA/BS in English, Journalism, Communications, Public Relations, or similar field • 10+ years of professional experience with 5+ years writing experience in corporate or commercial communications. • Experience in planning, development and execution of corporate and organizational communications. • Experience in remote colleague engagement and internal communications. • Skilled in driving colleague engagement, reputation management and project management initiatives from start to finish. • Strong communication, organizational, and problem-solving skills • Skilled at multi-tasking and managing deadlines in a fast-paced environment. • Understands and values benchmarking and staying abreast of the latest trends and best practices. • Proven vendor management, negotiation, and relationship skills • Ability and discretion to handle highly sensitive and confidential information. Technical Skills Requirements: • Animal health, pharmaceutical or commercial sales team experience • 8+ years of professional experience and demonstrated skills in developing, managing, and delivering internal and external communication strategies. • Excellent written and oral communication skills. • Ability to work effectively across functions and levels. • Ability to synthesize complex and technical information and convert it into clear and concise messages that customers can understand. • Experience with communication production including digital, presentations, events, video. • Able to work to tight deadlines, manage evolving priorities and multiple projects at once, and maintain professionalism under pressure. • A drive for and ability to achieve results through cross-functional teams, leveraging organization resources and exerting influence without direct authority. • Self-starter, able to work independently. • Strong analytical, planning, attention to detail and prioritizing skills • Excellent networking and relationship-building skills and the ability to interact with confidence with various levels and functions. • Partner and agency relationship management experience • Expected travel 15%. Physical Position Requirements: • Role will be hybrid at the Parsippany, NJ office. • Given the demands of role, hour may require some require flexibility to meet work demands. The NJ base salary range for this full-time position is $142,000.00 - $205,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice
Lead revenue growth and channel development for assigned national accounts by collaborating cross-functionally, managing strategic account plans, analyzing distributor data, and executing business plans to meet sales objectives. | Requires a BA/BS (MBA preferred), 10+ years of related marketing, sales, and operations experience in animal health or related industries, experience with large complex national accounts and distributors, strong strategic planning, negotiation, and leadership skills, and willingness to travel extensively. | States considered: Role Description POSITION SUMMARY The Senior National Account Manager is a key member of the US Channel Management Team and will lead the management of revenue growth and channel development within the assigned account(s). The colleague collaborates directly with the Leadership Team, Diagnostic and Livestock Account Managers, Marketing, Sales, Supply Chain and Finance, as well as Channel cross-functional teams to ensure engagement, alignment and leverage of all resources to optimize the customer experience. The colleague plays a critical role in the execution of the Channel Business Plan to achieve strategic and financial objectives. The National Account Manager will report directly to the Channel Sales Lead. POSITION RESPONSIBILITIES · As the Senior National Account Lead expert, align with marketing, sales and channel teams to help create and execute business plans across all business segments including PetCare, Livestock and Home Delivery to meet Zoetis sales objectives. · Maintain appropriate level of communication with Account key contacts and its evolution to provide opportunities with the evolving portfolio of Zoetis products and services. · Maintain accurate business plans and communicate effectively with the internal Zoetis Sales, Channel & Marketing Leadership teams. · Create and continuously refine a well prioritized strategic account plan (SAP) for assigned account(s) based on distributor business strategy, priorities and goals to provide Zoetis a sustainable competitive advantage. · Review and analyze distributor level data and proactively collaborate with the leadership team to drive positive change, strategy and sales objectives. · Management of operational effectiveness aligned to ongoing business objectives and promotional terms, including logistics and Zoetis product inventory with each channel partner. · Ensure clear understanding of marketing programs/resources/promos and brand management direction and communicate that direction to key account decision makers. · Manage budget and financial impact of all programs/solutions to maximize Zoetis ROI. · Manage product and program training for the assigned Distribution account sales force via regional meetings, district meetings, national sales meetings, virtual and inside sales call centers to drive engagement and incremental sales with Zoetis field sales. · Partner with internal teams and external groups to develop and implement programs to optimize channel engagement, solve business challenges, and help drive short and long-term growth of Zoetis’ products and services. · Assist in the management of, and to gain efficiency with Distributor process, promotions, product/sales training, resource deployment, data and growth metrics, and distributor rep alignment with Zoetis field team. · Coordinate the processing of rebates, reimbursements, or other payments for the assigned distributor accounts. · Actively Mentors colleagues and provides value add solutions that advance the business. · Meet weekly with the Director of Sales to set actionable activities to drive revenue, review business analytics and execute strategy. · The Senior National Account Manager may be assigned additional distributor management responsibilities based on the evolving needs of the organization. EDUCATION AND EXPERIENCE · BA/BS required; MBA preferred · 10+ years of related marketing, sales and operations experience required · Animal Health, Channel, Distribution, Medical Device or Pharmaceutical experience · Experience working in a collaborative environment, at the C Suite and Sales/Marketing Leaderships levels · Experience working with Large Complex National Accounts and/or Distributors; Cross Species and Home Delivery Experience preferred · Experience managing New Product Launches TECHNICAL SKILLS AND COMPETENCY REQUIREMENTS · Strategic Account Planning and Management: Develops a well prioritized strategic account plan (SAP) for assigned accounts based on distributor business strategy, priorities and goals to provide Zoetis a sustainable competitive advantage. Uses industry knowledge, Zoetis data, Animalytics, business drivers, Zoetis products, expertise, and services to identify and prioritize opportunities. Uses plan throughout year to grow distributor’s business and meet Zoetis goals. · Productive Partnership: Strives to continuously identify market opportunities and meet distributor needs through in-depth distributor knowledge within each account. Builds trust by developing and maintaining relationships with distributors and influencers that are based on consistent and relevant experiences and mutual partnership of equals. Understands distributor’s mission, vision, and strategic fit. · Teamwork: The ability and willingness to work well with others, to share resources, collaborate on projects, and to transcend organizational and geographical boundaries in order to maximize value for distributors and contribute to collective success. Makes valuable contributions to the team’s effectiveness and coordinates with others to implement Action Plans. Provides clear direction, open communication, and can clearly articulate their plans within the channel. · Negotiation: The ability to convince, persuade, influence, or impress others regarding a point of view or change distributor’s beliefs and practices. Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing. · Proven ability to think strategically and act decisively. · Proven understanding of channel account management, sales and marketing and how to leverage this experience with account partners. · Ability to organize and prioritize large customers and categories in a fast-paced environment and deliver high performance and quality on deadline. Adept at working in highly fluid, complex, and ever-changing environments. · Must demonstrate initiative, resourcefulness, accountability and willingness to accept challenges and lead change. · Diplomacy and confidentiality are essential. · Proficiency in MS Office and Business Analytics: Microsoft Windows, Outlook, Word, PowerPoint, Excel, Tableau, CRM and Business Management tools PHYSICAL POSITION REQUIREMENTS · Ability/Willingness to travel extensively (75%) to manage assigned accounts and business needs, as necessary. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Define and lead the global MarTech strategy and architecture, oversee implementation and governance, lead cross-functional teams, drive innovation, and ensure compliance to support commercial objectives. | 10+ years in MarTech or related fields with 5+ years senior leadership, experience with complex MarTech stacks, global organizational experience, strong strategic and leadership skills, and knowledge of regulatory requirements. | Locations Considered: Parsippany, NJ Preferred; US Remote Considered. Position Summary: The Head of MarTech Strategy & Architecture will be a key member of the Global Commercial IT leadership team in a global animal health company, responsible for defining and leading the strategic direction of marketing technology (MarTech) capabilities globally. This leader will collaborate closely with marketing, commercial, and digital teams to develop a unified MarTech architecture that aligns with the company's global strategy, enabling business growth and customer engagement. The role will oversee the planning, implementation, and governance of the MarTech ecosystem, ensuring innovative, scalable, and compliant solutions are in place to support the company's commercial objectives. Additionally, the role will drive experimentation and pilot programs to validate new advanced MarTech capabilities relevant to the company. This role is critical in shaping the MarTech strategy and ensuring the company remains at the forefront of digital innovation in the animal health industry. Responsibilities: • MarTech Strategy & Roadmap: Define and develop the MarTech strategy, aligned with overall business goals and commercial strategies, to drive customer engagement, acquisition, and retention. Create a multi-year MarTech roadmap that supports global and regional marketing objectives, ensuring scalability and future readiness. Partner with commercial stakeholders to evaluate and prioritize MarTech initiatives and ensure business alignment. • Architecture & Platform Design: Lead the design and development of a scalable, modern MarTech architecture that integrates seamlessly with existing platforms and systems. Define standards, frameworks, and best practices for the selection, integration, and use of marketing technologies. Ensure the MarTech stack is well-architected, secure, and optimized to support a data-driven marketing approach, facilitating analytics, personalization, and automation. • Innovation & Emerging Technologies: Serve as a thought leader in MarTech innovations, exploring new technologies and tools that can enhance the marketing strategy and customer experience. Drive experimentation and pilot programs to validate new capabilities and bring new solutions to market rapidly. Partner with internal and external stakeholders to identify opportunities for automation, advanced analytics, AI/ML, and other emerging trends. • Leadership & Collaboration: Lead a cross-functional team of architects and technology experts, fostering a high-performance culture. Work closely with global and regional IT, marketing, and digital leaders to ensure seamless integration and alignment across the organization. Promote collaboration and knowledge-sharing across regions and functions to build a unified and effective MarTech approach. • Governance & Compliance: Establish governance processes to manage and maintain the MarTech ecosystem, ensuring data privacy, compliance, and security standards are adhered to globally. • Vendor & Stakeholder Management: Manage relationships with key MarTech vendors and technology partners to ensure delivery of high-quality solutions and that products are effectively used. Ensure technology assets are in alignment with MarTech strategy. Education and Experience: • Bachelor's or Master's degree in Marketing, Information Technology, Business Administration, or a related field • 10+ years of experience in MarTech, Digital Marketing, IT Strategy, or related fields, with 5+ years in a senior leadership role • Strong understanding of marketing, digital transformation, and technology landscapes, with proven experience in building and managing a complex MarTech stack • Experience in a global or multi-regional organization, preferably in the life sciences, healthcare, or animal health sectors • Strong strategic thinking, leadership, and stakeholder management skills • Familiarity with key MarTech platforms such as CRM, CDP, Marketing Automation, DAM, CMS, commerce, and analytics tools • Excellent communication, presentation, and negotiation skills Technical Skills Requirements: • Experience with data-driven marketing strategies, personalization, and customer journey mapping • Knowledge of regulatory requirements such as GDPR and CCPA • Certifications in relevant MarTech platforms and architecture methodologies are a plus • Strategic Vision: Ability to translate business objectives into technology strategy • Leadership: Proven track record of leading and building high-performing teams • Innovation Mindset: Proactive approach to identifying opportunities for technological advancements • Collaboration: Strong interpersonal skills and the ability to work effectively across different geographies and cultures • Results-Oriented: Strong focus on delivering business value and outcomes Other Requirements: • Ability to travel as needed • Flexibility to work outside regular business hours when required The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in Colorado. Base pay may vary based on location and other factors. Base Pay Range: $202,000 - $291,000 The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in California, NJ Remote, NY Remote, or Washington. Base pay may vary based on location and other factors. Base Pay Range: $214,000 - $329,000 This position is eligible for short-term incentive compensation. The position is also eligible for long-term incentive. We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice
The Senior Tooling Engineer will support contract manufacturers in maintaining the injection molding tooling fleet and will design and optimize new molds for high-volume manufacturing. This role involves driving root cause analysis, managing tool health, and collaborating with cross-functional teams to ensure compliance with product specifications. | Candidates must have a BS in Mechanical or Plastics Engineering with at least 5 years of experience in a regulated manufacturing environment. Strong knowledge of plastic materials and tooling design principles, along with proficiency in CAD software and Moldflow, is required. | This position is based in or near Ontario, California. Candidates must reside within a commutable distance to Ontario. POSITION SUMMARY The Senior Tooling Engineer will be responsible for supporting our CM’s on the maintenance of our current injection molding tooling fleet as well as the design, development, and optimization of new plastic injection molds and tooling for high-volume manufacturing of our plastic consumables. This role requires extensive experience in tooling design and manufacturing processes. We are looking for a highly motivated candidate, who can work cross-functionally. IMPACT AND ORGANIZATIONAL CONTRIBUTION Define and standardize tool maintenance/cleaning process and hold suppliers accountable. Drive root cause analysis and issue resolution to common tool issues/downtime to guide suppliers on optimal path forward. Create and track spare tool/part inventory and strategy. Benchmarking common repair/troubleshooting activities across suppliers to ensure minimum downtime. Identify weak areas in each tool or problem tools, once we have buffer, to proactively fix tools before they go down for repair. Manage tool health and create tool retirement plan. Create way to get better real-time visibility to tool status and performance, including use of in-mold sensors for monitoring. Review and approve tool design and Moldflow for each new tool and supplier before we cut steel. Identify best practice in terms of mold design and standardize across all suppliers. Optimize tooling designs for manufacturability, cost-efficiency, and quality and implement lessons learned from previous tools. Oversee the fabrication, testing, and validation of new molds and tooling. Track mold build activities and ensure compliance to schedule. Support tool bring-up on-site at suppliers to aid them through the process and to solve issues as they arise. Own the mold design CAD as well as 2D files and update them as needed. Implement continuous improvement initiatives to enhance tooling performance and reduce cycle times. Collaborate with cross-functional teams, including R&D, Quality, and Manufacturing, to ensure tooling designs meet product specifications and regulatory requirements. Conduct feasibility studies and risk assessments for new tooling projects. Strong ability to investigate root cause of production issues impacting product quality or yield, support implementation of improvements, countermeasures, and preventative action. Identify sources of variation (procedure, process, equipment, people) within the manufacturing process and design solutions. Recognizes need for and embraces concept of continuous improvement. Creates new ideas and recommendations based on engineering data, facts, and observations. Collects process data and performs trending and statistical evaluation to monitor process performance to understand stability and areas for improvement. Effectively partners with and motivates enabling support teams to improve operations for the advancement of the whole site and company. Maintain quality control and safety standards. Actively contribute to meeting business objectives around compliance, cost savings, and potentially capital spend requirements. Assists in completing validation activities as required. Assists in non-conformance and CAPA investigations. EDUCATION AND EXPERIENCE BS in Mechanical Engineering, Plastics Engineering with 5+ years of experience. Food and Drug Administration, USDA and/or work in a regulated manufacturing environment, preferably in the diagnostics or biodevice industry, is required. Proven experience with high-volume manufacturing processes. Strong knowledge of plastic materials, injection molding processes, and tooling design principles. Experience in working with contract manufacturing organizations and third-party suppliers. Proficiency in Moldflow Proficiency in CAD software (e.g., SolidWorks, AutoCAD). Experience with Operational Excellence tools such as DMAIC, 5 why’s, Fishbones, FMEA, etc. Green belt or Black belt certification is a plus. Demonstrated ability to interact effectively with colleagues and management across departmental boundaries. Candidate must possess flexibility and agility to respond to constantly changing conditions and priorities. Proficient computer skills such as Excel, Word, MS Visio, JMP, Minitab, or similar software PHYSICAL POSITION REQUIREMENTS Must reside within a commutable distance to Ontario, CA. Travel as required to fulfill responsibilities of the role (typically up to 50%) Work Environment: Colleague must work onsite, be able to lift at least 50 pounds, and work near moving mechanical parts with moderate noise level where the use of hearing protection is optional and eye protection is required. 50% travel required. The US base salary range for this full-time position is $96,000 - $148,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation. This position is also eligible for long-term incentives. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Lead front-end and back-end engineering teams to develop new features, reduce tech debt, collaborate with product and data teams, and ensure scalable, reliable, and well-documented code. | 7+ years full-stack/backend experience with TypeScript, Node.js, React, PostgreSQL, AWS, Kubernetes, Agile, and 2+ years team lead experience, plus strong communication and documentation skills. | POSITION SUMMARY Lead the front-end and back-end software engineering teams in the hands-on development of new features, iterating on existing features, and reducing tech debt. Work with the Head of Engineering, other software engineers, the Product Team, and, on occasion, other members of the Zoetis/Basepaws organization. A collaborative work ethic and easy-going nature are a must. Extensive experience in similar roles as part of a direct-to-consumer (D2C) environment is a big plus. POSITION RESPONSIBILITIES Lead the front-end and back-end software engineering teams in developing new features, iterating on existing features, and reducing tech debt Collaborate with the Product team on designs and plans for new and existing features within our application suite Work with the Data team to ensure that Engineering, Product, Science, and other teams have access to the data they require Drive the documentation of the architecture and all development processes Ensure the code's reliability, uptime, security, and speed meet expectations Work with the Head of Engineering and the Product team to plan work for upcoming sprints, as well as retrospectives Work with the team to build the vision created by the Product team with a strong emphasis on building solid, dependable, well-documented code with a focus on the scalability of the overall architecture EDUCATION AND EXPERIENCE Bachelor's degree required, Master's degree preferred TECHNICAL SKILLS REQUIREMENTS • 2+ years of experience as a Software Engineering Team Lead • 7+ years of experience as a Back end or Full Stack Software Engineer, including the following experience: • Designing, developing, testing, and maintaining enterprise B2B and B2C applications • Relational databases (PostgreSQL preferred) • Typescript or JavaScript (TS is strongly preferred) • NodeJS • Experience with or a strong understanding of ReactJS. • Ubuntu, including installation and shell scripting. • Agile • Microservices architecture • Kubernetes • AWS Cloud services (EC2, S3, Lambda, ECS, Glue, Athena, etc.) • Design and implementation of data structures and tools for use in data analytics. • Excellent collaborative and communication skills • Strong testing and documentation habits • Independent and able to take ownership of features/projects. Bonus Capabilities • Strong Object-Oriented Programming experience • Microservices Architecture experience • Experience with PM2 for NodeJS • D2C experience • Experience with genomics, bioinformatics, or similar scientific pipelines. • Experience working with MongoDB, or other NoSQL databases. The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (Colorado). Base pay may vary based on location and other factors. Base Pay Range: $91,000-$131,000 The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and other factors. Base Pay Range:$103,000-$148,000 [This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentive.] We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation, and disability insurance Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice
The Customer Relations Specialist oversees high potential accounts, providing personalized support and addressing key accounts at risk of defection. This role involves managing customer communication, issue resolution, and collaborating with internal teams to ensure customer satisfaction. | Candidates should have an Associate or Bachelor’s degree or 3-5 years of comparable experience, with a minimum of 1 year in a customer service-related field. Experience in the veterinary field and knowledge of SAP or Salesforce is preferred. | Role Description The role of a Customer Relations Specialist is to oversee high potential, Corporate & Specialty and risk accounts to provide a more personalized support. This role has an enhanced focus on addressing key accounts and risk of defection accounts with unique requirements. Customer Relationship Management Serve as the primary point of contact for assigned ZRL customers Deliver personalized support tailored to the specific needs of key accounts, ensuring a high level of customer satisfaction Develop strong relationships with key accounts to foster loyalty and long-term engagement. Focus on addressing key accounts and accounts at risk of defection, identifying and resolving issues promptly. Customer Communication & Issue Resolution Answer and make inbound and outbound calls and emails to provide exceptional support to high-potential, corporate and specialty, and risk accounts. Collaborate with internal teams to ensure comprehensive understanding and resolution of client concerns. Facilitate customer disputes by initiating credits and debits Provide timely and effective solutions to customer inquiries and issues, ensuring a positive customer experience. Account Monitoring, Reporting & Order Management Process orders and monitor account activity to ensure timely and accurate fulfillment. Monitor account activity to proactively identify potential risks and opportunities for enhanced support. Report out of SAP/Vendor platform, LadDAQ, Medialab, etc. handling ad-hoc requests from channel/sales, corporate and specialty and management often with limited direction and oversight Maintain detailed records of customer interactions and follow-up actions to ensure continuity of service Cross-Functional Collaboration & Support Development Work closely with Marketing, Sales, and Corporate and Specialty accounts to identify accounts that require specialized support. Collaborate with Marketing, Customer Service Managers, and ZTD to assist in the development of specialized tools geared towards supporting unique situations identified by working with these accounts. Compliance, Training & Administrative Tasks Consistently achieve departmental performance requirements Maintains compliance with all Zoetis standards, controls, policies and practices Participate in on-going training and Customer Service initiatives, acquiring and maintaining a full knowledge of products and their use in order to detail features and benefits to current and potential customers and provide answers to customer inquiries. Perform other duties as assigned by Customer Service Management Team Education and Experience Requirements Associate or Bachelor’s degree or 3-5 years comparable experience. High school diploma required. Minimum 1 year experience in a customer service-related field required Experience in the veterinary field, including an understanding of veterinary diagnostic testing preferred Knowledge of SAP, Salesforce, and/or LIS preferred Technical Skills Requirements Proficient in Microsoft Office suite and web-based applications Possess a positive, outgoing, ‘Delight the Customer’ attitude in all interactions Ability to work independently and as part of a team Strong work ethic; willing to go the extra mile to deliver quality work Excellent written and oral communication skills, especially over the telephone – both internally and externally Exceptional time management skills Ability to multitask and prioritize work Effective problem solving and analytical skills Physical Position Requirements Ability to sit or stand for extended periods of time Ability to talk on the phone for extended periods of time Some travel required < 10% The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (Colorado). Base pay may vary based on location and other factors. Base Pay Range: $29.20 -$38.00 The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and other factors. Base Pay Range: $33.50 – $40.00 We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
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