19 open positions available
Maximize sales performance within a designated territory through solution selling, relationship building, and executing business plans. | Requires 3-10 years of consultative sales experience, animal health knowledge, and proficiency in MS Office and Zoetis systems. | Location: East Houston Position Summary We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs. Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Lead advocacy efforts, represent the company before policymakers, and develop strategic policy positions. | Requires 10-15 years in animal health policy or government affairs, Capitol Hill experience, and strong relationships with policymakers. | Job Description: • Lead Zoetis’ political advocacy on Capitol Hill and with the administration. • Serve as the company’s day-to-day representative before policymakers and third parties; scheduling and attending meetings and fundraisers to advance our policy and political goals. • Align with Zoetis’ Head, PAC & Political Affairs to develop Zoetis PAC’s contribution strategy, targets, events, and engagement. • Align with Zoetis’ Head, PAC & Political Affairs on colleague grassroots education, engagement, activation, and messaging. • Establish Zoetis as a partner and resource-of-choice with key U.S. government policymakers with opportunities to shape policies on animal health. • Define and execute public policy positions that support the company's portfolio to create a competitive advantage while ensuring that these policy positions align with the overall purpose and business strategy of Zoetis. • Work with leadership to educate and promote animal health policies and legislation favorable to Zoetis’ business strategy. • Act as an internal champion for Public Affairs’ work and actively showcase examples for colleagues to understand value and impact of the function in commercial markets. • Prepare and support the development of communications for several audience levels: peers, colleagues, customers, management, and senior executives (e.g., executive briefings), including with different digital tools and formats. • Manage projects effectively and efficiently, including assisting other team members as appropriate. • Work across all species teams, manufacturing, International and US commercial, VMRD, Legal and Regulatory • Externally collaborate with key stakeholders, such as trade associations, professional societies, key customers, and policy thought leaders; represent Zoetis as a speaker in external fora. Requirements: • 10-15 years of experience in animal health, policy, and/or government and public affairs • Based in Washington, D.C. • Experience serving as a lobbyist for a large company and/or trade association • Capitol Hill and/or administration experience in health or agriculture • Strong relationships with congressional and administration staff, policymakers & third parties • Ability to identify and advocate on challenging issues with minimal supervision • Research and communication skillsets are required to enable development of advocacy briefs, materials, talking points, presentations, etc. • Experience and comfort-level in interacting with and supporting senior executives. • Bachelor’s degree required. Benefits: • healthcare and insurance benefits beginning on day one • a 401K plan with a match and profit-sharing contribution from Zoetis • 4 weeks of vacation
Lead advocacy efforts, engage policymakers, develop policy strategies, and represent the company in external policy forums. | 10-15 years of experience in animal health, policy, or government, with strong relationships in Washington, D.C., and experience as a lobbyist or in legislative affairs. | States considered: Washington, D.C. Role Description: Public policy issues affecting the animal health sector have grown significantly in the U.S. Active leadership, understanding and engagement in the political and regulatory sphere has become a necessity in today’s competitive and challenging environment. As Zoetis continues to expand its policy influence and advocacy, it is critical that the company have a physical presence and leader based in Washington, D.C. who can represent Zoetis, shape the environment in which the company operates, and achieve our public policy goals. PURPOSE OF THE ROLE The primary responsibility for the newly created Head of Federal Affairs & Global Policy will be to engage policymakers, members of Congress and administration officials. In addition, the professional will work with trade associations and third-party stakeholders to build beneficial relationships and influence favorable outcomes on behalf of the company. This role will work closely with the VP, U.S. Public Affairs & Global Policy to develop policy positions and strategies aligned to business objectives. A secondary responsibility will be to contribute to policy development and engagement on issues impacting the industry, our customers, and stakeholders under the supervision of the VP, U.S. Public Affairs & Global Policy. The individual in this role must be able to think strategically and provide thoughtful counsel pertinent to a range of policy issues and represent Zoetis with minimal direction before policymakers, external stakeholders and company leaders. KEY TASKS & RESPONSIBILITIES: Lead Zoetis’ political advocacy on Capitol Hill and with the administration. Serve as the company’s day-to-day representative before policymakers and third parties; scheduling and attending meetings and fundraisers to advance our policy and political goals. Align with Zoetis’ Head, PAC & Political Affairs to develop Zoetis PAC’s contribution strategy, targets, events, and engagement. Align with Zoetis’ Head, PAC & Political Affairs on colleague grassroots education, engagement, activation, and messaging. Establish Zoetis as a partner and resource-of-choice with key U.S. government policymakers with opportunities to shape policies on animal health. Define and execute public policy positions that support the company's portfolio to create a competitive advantage while ensuring that these policy positions align with the overall purpose and business strategy of Zoetis. Work with leadership to educate and promote animal health policies and legislation favorable to Zoetis’ business strategy. Act as an internal champion for Public Affairs’ work and actively showcase examples for colleagues to understand value and impact of the function in commercial markets. Prepare and support the development of communications for several audience levels: peers, colleagues, customers, management, and senior executives (e.g., executive briefings), including with different digital tools and formats. Manage projects effectively and efficiently, including assisting other team members as appropriate. Work across all species teams, manufacturing, International and US commercial, VMRD, Legal and Regulatory Externally collaborate with key stakeholders, such as trade associations, professional societies, key customers, and policy thought leaders; represent Zoetis as a speaker in external fora. QUALIFICATIONS PROFESSIONAL SKILLS & EXPERIENCE 10-15 years of experience in animal health, policy, and/or government and public affairs Based in Washington, D.C. Experience serving as a lobbyist for a large company and/or trade association Capitol Hill and/or administration experience in health or agriculture Strong relationships with congressional and administration staff, policymakers & third parties Ability to identify and advocate on challenging issues with minimal supervision Research and communication skillsets are required to enable development of advocacy briefs, materials, talking points, presentations, etc. Experience and comfort-level in interacting with and supporting senior executives EDUCATION Bachelor’s degree required. PERSONAL SKILLS & COMPETENCIES Excellent written and verbal communication skills, including the ability to make complex concepts easy to understand. Excellent organizational skills. Ability to multitask and work in fast paced environment. Strategic thinking – including impact of policies and engagement strategies. Team player - leads highly complex projects with functional and cross functional teams. Knowledge of U.S. legislative, regulatory, policy and political processes. Demonstrates good listening skills. Analytical skills: Ability to consider and analyze a broad range of factors such as policies, practices, and trends. Ability to foster collaborative decision making. Capable of working both independently and as a team member. The US base salary range for this full-time position is $234,000.00 -$336,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses. Why Zoetis Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers. Zoetis work environment At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow. Your opportunities at Zoetis We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health. Results that matter Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.
Manage sales territory, develop business plans, and build relationships with veterinary practices to increase sales. | Requires a bachelor's degree, 3-10 years of sales experience, animal health knowledge, and proficiency in MS Office. | Location: Chicago, IL Role Description Position Summary We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs. Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. The US base salary range for this full-time position is $69,000-$133,860. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Developing and delivering learning programs, facilitating workshops, and collaborating with sales and business leaders to enhance skills and drive business results. | Minimum 5-7 years of sales experience in animal health or pharmaceuticals, strong communication and presentation skills, and experience in mentoring and influencing stakeholders. | Role Description The Diagnostics Learning and Enablement Partner, is an integral member of the Learning & Development (L&D) team. This position is NJ, PA or Remote serving the US learning needs of our Diagnostics & Reference Lab Business Unit. The expectation is for this manager to develop strong working business unit relationships working collaboratively with partners to support their marketing, territory, and business strategies via effective learning program development. This role will focus on developing of content and training delivery for both new hires and new product launches to existing field force. Also, this manager should develop strong working relationships with Sales Leaders to ensure that learning programs are appropriate to business needs. This position requires the direct responsibility to coordinate and facilitate engaging workshop sessions in both live and virtual settings. These initiatives could include, but are not limited to: • Working closely with stakeholders to understand key business strategies and develop materials focused on defined learning objectives that drive the business objectives. • Helping evaluate and provide guidance on learning programs. • Providing facilitation of content workshops both in-person and online. • Delivering positive and constructive feedback in the learning environment with examples that motivate and inspire. • Coordinating and supporting new product and sales tools rollouts as needed. • Creating, maintaining, and evolving related curricula based on business needs. • Influencing and collaborating with cross-functional Commercial stakeholders to share best practices and partner solutions. • Measuring and reporting out on the business impact of learning programs • Skills training for ABM’s and Strategic Growth Managers focused on coaching within Diagnostics portfolio, Animal Health industry and capital equipment selling. • Participating in Manger Meetings, National Sales Meetings, and regional sales events to create and deliver content that enhances skills to drive business results. • Mentor and Coach role leaders to enhance their leadership skills and performance. POSITION RESPONSIBILITIES • Works with L&D team and Business Unit (BU) leadership to proactively and reactively develop detailed and instructional sound learning programs. • Uses technology to engage learners to meet learning objectives. • Develops engaging learning reinforcement leveraging short videos, audio podcasts, quizzing and gamification concepts. • Takes ownership and accountability for final deliverables and resolves issues to achieve own work objectives; alerts others when a particular process is not working and recommends solutions. • Interacts on a continual basis with the L&D team and BU leadership to effectively communicate, support and execute initiatives. • Facilitates workshops, virtual instructor-led sessions, or other business unit meetings as the needs and opportunities present themselves. • Demonstrates an understanding of L&D processes and how alignment with collaborative partners builds trust through developing relationships and soliciting input from stakeholders to incorporate in the decision-making process. ORGANIZATIONAL RELATIONSHIPS • Learning and Development • Diagnostic USLT Members • Diagnostics & Reference Labs Marketing BU Leads • Human Resources • Sales Leaders • Director of DX Operations EDUCATION AND EXPERIENCE Requirements: • College Degree (BS, BA, or related degree); master’s degree preferred. • Candidate should have minimum 5-7 years of successful sales experience in animal health or human pharmaceuticals. • Candidate has demonstrated experience in mentoring team members and effectively influencing stakeholders at various organizational levels, including those above their current role. • Must be able to interact with team members and stakeholders in a problem-solving, constructive manner. • Ability to think strategically/creatively and juggle multiple assignments in a deadline-driven environment with the flexibility & adaptability to change priorities as needed. • Excellent communication skills (written and verbal) • Engaging presentation skills in virtual and live settings. • Ability to collaborate, adapt and follow up; solutions oriented. TECHNICAL SKILLS REQUIREMENTS • Strong Microsoft Office (Word, Excel, SharePoint) skills required. • Strong Zoom skills; breakout rooms and engagement techniques. • Highly organized and exceptional detail-orientation • Ability to coordinate complex and interrelated projects. • Strong sense of urgency and desire to achieve objectives. • Above average communication and interpersonal skills • Travel to events such as National Sales Meeting, Regional Events and in-classroom training resulting in up to 40% Travel depending on work location. The US base salary range for this full-time position is $93,000.00 - $134,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
Leading and developing a team of account managers to meet sales objectives and executing strategic business plans within the assigned geographic area. | Minimum 3 years of management experience, excellent communication skills, and knowledge of animal health or veterinary medicine preferred. | The US base salary range for this full-time position is $118,640 - $170,545. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Location: Washington Job Description We are seeking a highly capable individual for Area Business Manager (ABM), US Petcare Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company. This position will require travel throughout the designated geography and may require overnight stays. Responsibilities Leading People Lead and develop all colleagues in Area accordingly based on position. Consistently demonstrate Solution Coaching capabilities. Direct the business activities and efforts of the area Account Managers (AM) and Executive Account Managers (EAM) to meet objectives set forth by management. Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools. Spend 75% of available time on field-coaching days to help AMs and EAMs meet performance objectives by strengthening their core capabilities and professional development. Demonstrate strong leadership and collaboration across all team members. Sales Performance Meet or exceed sales objectives (quota) both overall, for key growth products via development and coaching of AMs and EAMs within targeted area. Successfully lead the launch of new products / services /equipment. Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports. Leading the Business Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall. Coordination and resource allocation of marketing efforts in the area, balancing needs of AMs and EAMs. Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc. Attending and participating in new product launches and periodic regional/area sales meetings. Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management. Education and Experience Undergraduate degree (BS/BA) required. Minimum of 3 years people leader/management experience for external talent. Technical Skills Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance. Excellent communication, interpersonal, business management and computer skills. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization. Adept at working in highly fluid, complex, and ever-changing environments. Uses analytics and insights to enhance decision-making and tactical execution across area. Follow-through and attention to detail. Ability to manage assigned expense budgets. Customer focused professional demeanor and presentation style. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Physical Skills Ability/Willingness to travel extensively (70-80%) to manage area personnel and business needs as necessary. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses. Why Zoetis Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers. Zoetis work environment At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow. Your opportunities at Zoetis We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health. Results that matter Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.
Assist in designing systems and supporting project development in architecture and engineering. | Requires skills in design software, basic circuit design, and programming, with a focus on engineering and technical skills. | Parsippany Role Description: Robotic process automation (rpa) Developer intern Location: Parsippany, NJ Internship Summary: As a Finance Excellence Summer Intern with our Robotic Process Automation (RPA) Center of Excellence (CoE) development team, you’ll be part of a forward-thinking team driving digital transformation. This role offers hands-on experience with leading automation tools and exposure to global process improvement initiatives. You’ll gain practical experience in the full lifecycle of RPA delivery, collaborating with cross-functional teams to identify automation opportunities and implement impactful digital workflows. This internship offers exposure to cutting-edge technologies, mentorship from industry experts, and opportunities to build skills in automation, process improvement, and digital transformation. Whether you’re passionate about process optimization, digital innovation, or the future of work, this role will help you grow your technical and professional capabilities while making a difference across our global organization. Internship Job Duties: Specific responsibilities include: Learn to identify and evaluate business processes for automation potential Support the design, development, and testing of RPA bots using automation technologies (e.g., primarily UiPath Studio Web, VBA, Power Query, Artificial Intelligence) Collaborate with global teams to gather requirements and clarify process details Gain insight to change management and governance best practices Participate in training to deepen your understanding of automation and industry trends Internship Qualifications: Enthusiasm for improving financial processes improvement and embracing new technologies Ability to analyze, optimize, and problem-solve fragmented or highly manual business processes Strong interpersonal skills for working effectively across teams Self-motivation and a demonstrated ability to learn quickly in a dynamic environment Pursuing a bachelor’s or master’s degree in Computer Science, Information Systems, Finance, Business Administration, or related field Basic programming/scripting knowledge Familiarity with automation platforms and digital technologies The following hourly pay rates reflect the anticipated base pay for this position: If the selected candidate is a student pursuing an Associate-level degree: $16.00 per hour If the selected candidate is a student pursuing an Undergraduate-level degree: $22.00 per hour If the selected candidate is a student pursing a Graduate-level degree: $32.50 per hour If the selected candidate is a student pursuing a Doctorate-level degree: $36.00 per hour The following hourly pay rates reflect the anticipated base pay for this position if a selected candidate were to be located in California, Connecticut, District of Columbia, Illinois (Chicago area), Massachusetts, New Jersey, New York, Washington (Seattle area): Student pursuing an Associate-level degree: $17.00 per hour Student pursuing an Undergraduate-level degree: $24.20 per hour Student pursing a Graduate-level degree: $36.40 per hour Student pursuing a Doctorate-level degree: $40.30 per hour Zoetis is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
The job involves managing sales performance, territory management, and building customer relationships within the veterinary field. | Requires 3-10 years of consultative sales experience, animal health knowledge, and proficiency in MS Office; veterinary or animal health experience preferred. | Location: East Houston / Beaumont, TX Role Description Position Summary We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs. Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Manage and grow customer relationships, develop strategic plans, and lead sales initiatives within a territory. | Requires 3-10 years of consultative sales experience, animal health knowledge, and proficiency in MS Office and Zoetis systems. | Location: Littleton, CO Role Description Position Summary We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs. Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. The US base salary range for this full-time position is $69,000-$133,860. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Maximize sales performance within a designated territory through solution selling, relationship management, and strategic planning. | Undergraduate degree with 3-10 years of consultative sales experience, animal health knowledge preferred, proficiency in MS Office, willingness to travel. | Location: Hattiesburg, MS Role Description Position Summary We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs. Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations – effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. The US base salary range for this full-time position is $69,000-$133,860. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Architect and execute CRM and digital sales strategies to drive commercial growth, customer engagement, and operational excellence. | Minimum 10 years in CRM, digital transformation, and leadership, with expertise in CRM platforms, AI, and data analytics. | SUMMARY The Director, US CRM Commercial Strategy & Innovation is a senior executive responsible for architecting and delivering the CRM vision to accelerate commercial growth, drive commercial excellence, enhance customer engagement, and establish competitive advantage for the US Commercial organization. This leader is accountable for driving measurable business outcomes—revenue growth, customer retention, operational efficiency, and commercial excellence—through strategic leadership, innovative use of agentic AI, and rigorous execution of a multi-year CRM roadmap. Reporting to the Head of US Sales Digital Solutions, the Director leads a specialized team, including CRM Sales Business Owner, CRM Operational Owner, CRM Service Manager and a Digital Service Experience Lead whose scope extends beyond CRM to encompass digital customer experience, web platforms, and self-serve modalities. The Director is responsible for ensuring CRM strategy and innovation are harmonized with broader digital sales and service initiatives to maximize commercial excellence and customer outcomes. Change management is coordinated collaboratively, with business owners responsible for driving adoption within their domains and partnering with a dedicated cross-product change manager outside the CRM organization. POSITION RESPONSIBILITIES Strategic Vision, Commercial Excellence & Business Impact • Architect and own the CRM strategy and roadmap, directly aligned with US commercial growth objectives, commercial excellence standards, and customer experience priorities. • Define, track, and deliver against clear KPIs—revenue impact, customer retention, CRM adoption, operational efficiency, commercial excellence, and AI-driven value realization. • Serve as the principal advisor and strategic partner to senior commercial leaders, shaping CRM investments and priorities to maximize business value and commercial excellence. Digital Sales and Service Integration & Collaboration • Ensure CRM strategy and innovation are integrated with the organization’s broader digital sales and service vision—including customer web platforms, NGSE, self-serve modalities, and digital marketing initiatives. • Support and integrate CRM capabilities with digital sales, service, and marketing platforms to optimize the end-to-end customer and commercial journey, driving commercial excellence and business impact Innovation & Agentic AI Leadership • Champion the adoption and scaling of agentic AI solutions, identifying and implementing transformative use cases that drive measurable commercial impact and excellence. • Foster an innovation-driven culture, encouraging experimentation and rapid learning to accelerate business outcomes and industry differentiation. Executive & Cross-Functional Influence • Build and sustain strong relationships with senior leaders across sales, service, marketing, ZTD, and enabling functions to ensure CRM and digital commercial initiatives are integrated and business-aligned. • Lead cross-functional teams to deliver seamless, high-impact solutions that span the commercial organization and elevate commercial excellence. • Drive consensus, alignment, and buy-in for CRM strategy and change initiatives at all levels. Team Leadership & Organizational Development • Inspire, develop, and empower a high-performing team by setting clear expectations for ownership, accountability, and impact, and coaching direct reports to act as change agents and drive transformation in their domains. • Mobilize the organization around CRM’s potential and deliver sustained business results and commercial excellence. Operational Excellence & Governance • Oversee CRM platform operations to ensure exceptional usability, data quality, and commercial effectiveness. • Govern project and enhancement requests rigorously, prioritizing initiatives based on business impact, strategic fit, and contribution to commercial excellence. • Manage vendor and partner relationships to deliver best-in-class CRM capabilities. • Empower business owners to lead change within their respective domains, coordinating closely with a cross-product change management manager to drive adoption and transformation across the organization. ORGANIZATIONAL RELATIONSHIPS • US Commercial Leadership Team • Others DDS Teams • Marketing, Sales, and Service Leaders • ZTD • External vendors and technology partners EDUCATION AND EXPERIENCE REQUIREMENTS Required: • Bachelor’s degree in Business, Marketing, Information Systems, or related field. • Minimum 10 years’ experience in CRM strategy, commercial operations, or digital transformation. • Proven leadership experience in managing cross-functional teams and driving organizational change. • Experience with agentic AI, digital sales/service platforms, and CRM technologies (Salesforce preferred). Preferred: • Master’s degree (MBA or relevant field). • Experience in large-scale commercial organizations, preferably in life sciences or pharmaceuticals. • Certification in CRM platforms (e.g., Salesforce), change management, or project management (Agile, PMP). TECHNICAL SKILLS REQUIREMENTS • Deep expertise in CRM platforms • Knowledge of agentic AI and its commercial applications • Strong data analytics and KPI tracking skills • Excellent oral, written communication, and presentation skills • Familiarity with digital sales/service platforms, web technologies, and customer experience tools • Project management skills • Vendor and partner management experience PHYSICAL SKILLS REQURIEMENTS • Typical office environment; hybrid work options available • Ability to travel, mostly domestically as needed (<10% of time) • Occasional attendance at conferences, workshops, or industry events The US base salary range for this full-time position is $181,000 - $260,000 Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
Develop and execute comprehensive pricing strategies across product lifecycle, monitor market performance, and collaborate with cross-functional teams. | Bachelor's in Business, Finance, Economics, Analytics or related; 5+ years in pricing strategy or related roles; proficiency in SQL, Excel, BI tools; strong analytical and communication skills. | SUMMARY Own end-to-end pricing strategy execution for assigned therapeutic areas. Build brand-specific strategies that map lifecycle stages, assign portfolio roles, set GTN targets, and define customer segmentation with customer-level investment recommendations. Monitor markets and collaborate across functions to implement and optimize pricing. POSITION RESPONSIBILITIES Execute documented pricing strategy process across lifecycle mapping, portfolio role assignment, GTN target setting, and segmentation. Develop comprehensive brand strategies with detailed customer-level guidance across the portfolio. Apply deep understanding of competitive dynamics and channel economics to tailor pricing and incentives for growth and margin protection. Monitor market and GTN performance; recommend timely adjustments; deliver insights to leadership. Collaborate with Marketing, Sales, Finance, Deal Desk, Promotions, and Customer Operations to operationalize strategies and communicate changes. ORGANIZATIONAL RELATIONSHIPS Reports to: Director, Pricing Strategy US Companion Animal and DX. Partners: Marketing, Sales, Finance, Deal Desk, Promotions, Customer Operations. EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor’s in Business, Finance, Economics, Analytics, or related; advanced degree preferred. 5+ years in pricing strategy, commercial analytics, or related roles, ideally in animal health/pharma/regulated industries; strong analytical and communication skills. TECHNICAL SKILLS REQUIREMENTS Financial modeling, data analysis, and interpretation; competitive and market assessment; stakeholder influence; ability to manage multiple priorities. Strong quantitative skills; proficiency in SQL, Excel, BI tools. PHYSICAL SKILLS REQURIEMENTS Office based position Parsippany preferred Hybrid role The US base salary range for this full-time position is $103,000 - $148,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses. Why Zoetis Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers. Zoetis work environment At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow. Your opportunities at Zoetis We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health. Results that matter Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.
Leading and developing sales teams to meet performance goals, executing strategic business plans, and managing area operations. | Minimum 3 years of people management, experience in animal health or veterinary medicine preferred, strong communication and analytical skills, willingness to travel extensively. | Location: Mississippi / Northern Alabama Job Description We are seeking a highly capable individual for Area Business Manager (ABM), US Petcare Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company. This position will require travel throughout the designated geography and may require overnight stays. Responsibilities Leading People Lead and develop all colleagues in Area accordingly based on position. Consistently demonstrate Solution Coaching capabilities. Direct the business activities and efforts of the area Account Managers (AM) and Executive Account Managers (EAM) to meet objectives set forth by management. Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools. Spend 75% of available time on field-coaching days to help AMs and EAMs meet performance objectives by strengthening their core capabilities and professional development. Demonstrate strong leadership and collaboration across all team members. Sales Performance Meet or exceed sales objectives (quota) both overall, for key growth products via development and coaching of AMs and EAMs within targeted area. Successfully lead the launch of new products / services /equipment. Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports. Leading the Business Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall. Coordination and resource allocation of marketing efforts in the area, balancing needs of AMs and EAMs. Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc. Attending and participating in new product launches and periodic regional/area sales meetings. Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management. Education and Experience Undergraduate degree (BS/BA) required. Minimum of 3 years people leader/management experience for external talent. Technical Skills Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance. Excellent communication, interpersonal, business management and computer skills. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization. Adept at working in highly fluid, complex, and ever-changing environments. Uses analytics and insights to enhance decision-making and tactical execution across area. Follow-through and attention to detail. Ability to manage assigned expense budgets. Customer focused professional demeanor and presentation style. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Physical Skills Ability/Willingness to travel extensively (70-80%) to manage area personnel and business needs as necessary. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Support and execute multi-year marketing plans and loyalty programs, manage rebate programs, track performance, develop merchandising materials, and collaborate with sales and marketing teams in the livestock business. | 3-5 years marketing experience, preferably in animal health or pharmaceuticals, with skills in marketing communications, campaign implementation, and proficiency with Microsoft tools. | States considered: US Remote Role Description Join Zoetis, a Fortune 500 leading animal health company, as an Associate Marketing Manager and help advance channel marketing strategies for our livestock business. In this hands-on role, you'll gain valuable experience developing retail marketing campaigns, leading customer loyalty programs, and supporting sales enablement efforts. In the marketing communications team, you will play a key role in developing messaging and communications that connect with target audiences across the marketing channel. With responsibility for overseeing the development of long-term marketing plans, this position offers a unique opportunity to engage with the full marketing planning process from strategy through execution, providing a comprehensive view of how marketing drives business growth-all while collaborating closely across teams and gaining meaningful insights into the dynamic animal health industry. Position Responsibilities • Support the execution of a three-year marketing plan and annual tactical plan for industry leading loyalty programs, including Leaders' Edge and My Zoetis Rewards, working across species within the Livestock marketing team. • Coordinate the implementation and ongoing management of customer rebate programs, working closely with sales support to ensure seamless operationalization and execution. • Monitor program performance and provide regular tracking and reporting to Livestock Marketing and Leadership Teams. • Leverage customer insights and market research to anticipate trends and inform program strategies alongside the team lead. • Maintain and update program resources and applications to ensure communication accuracy and efficiency. • Partner across teams to define, implement, and track seasonal promotional programs. • Develop and execute a comprehensive marketing plan for Zoetis Retail, ensuring alignment with overall business and marketing objectives. • Lead the creation and management of impactful merchandising materials for Zoetis retail partners, enhancing brand presence online and in store. • Manage the demand forecast for secondary OTC brands within the portfolio. • Support the Retail Strategic Account Team in the development and implementation of ROI focused annual account plans that align with long-term retail goals. • Serve as a key liaison between the US Channel Sales team (distribution and retail) and the US Livestock marketing team, fostering collaboration and ensuring timely, effective campaign execution. • Develop and maintain an understanding of the animal health industry, customers and competitive dynamics. Education and Experience • BS or BA required in business, marketing, communications and other applicable fields. MBA or relevant advanced degree preferred. • 3-5 years of increasing responsibility in marketing • Animal health and/or pharmaceutical experience preferred. • Candidate must have experience developing marketing communication strategies and implementing tactical plans and campaigns. • Computer experience: Microsoft Windows, Outlook, Word, PowerPoint, Excel, Internet-based programs and tools, Zoom (or similar virtual meeting tool). Adobe Suite is a plus, but not a requirement. The ideal candidate will be located in New Jersey, but will consider a remote candidate The US base salary range for this full-time position is $77,000.00 - $126,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice
Lead and manage strategic communication initiatives for U.S. Operations and Petcare teams, develop and execute communication plans, engage field force and leadership, and measure communication effectiveness. | BA/BS in communications or related field, 10+ years professional experience including 5+ years writing in corporate communications, animal health or pharmaceutical experience, strong project management and communication skills, and ability to work hybrid in NJ. | Role Description: The Sr. Manager, U.S. Commercial Communications reports to the Head of Communications, U.S. Operations and Global Diagnostics and is a member of the U.S. Commercial Communications and Corporate Affairs teams. This role is responsible for independently managing and leading commercial operations communications for the U.S. Operations and U.S. Petcare teams. The position requires strategic thinking, advanced project management skills and the ability to lead complex projects, drive leadership communications, and engage a large remote workforce. Key responsibilities include developing and executing communications plans to achieve business objectives, executive communications, field force engagement and ensuring alignment of corporate messaging and materials with field channels. This role will be empowered to shape and drive communications for the U.S. Operations and U.S. Petcare teams, working autonomously across the organization to address critical business priorities and proactively influence communication strategies. This role will be responsible for making decisions that resolve complex problems, operating independently in ambiguous situations and serving as a resource for team members. The following traits will lead to success in this role: • Highly organized, innovative, and results-driven • Strong and creative writing skills • Knowledge of communication channels • Collaborative work style • Executive presence; able to work across multiple leadership teams. • Proven ability to manage through complexity, ambiguity, and change. • Problem solver who anticipates the unexpected and adapts quickly. • Positive, can-do attitude and curiosity about business, communication, and animal health • Impeccable attention to detail and accuracy • Acts with integrity, transparency and a sense of ownership for the business. Position Responsibilities: • The Senior Manager, U.S. Commercial Communications plays a critical role in shaping communication strategies that support the U.S. Operations and U.S. Petcare field teams. This role requires a strategic approach to managing complex projects, developing innovative solutions, and the ability to deliver measurable business impact through leadership and communication expertise. Key responsibilities include: • Lead and manage high-impact communication initiatives including developing innovative strategies that meet business objectives and applying advanced knowledge of communication principles and expertise to ensure successful execution. • Develop and execute external and internal communications plans for commercial leadership, customer activation, organizational communication, and colleague engagement opportunities. This includes: • Supporting the Head of Communications, U.S. Operations and Global Diagnostics, and the Petcare Executive Team by developing and managing content that drives customer outreach, leadership engagement and colleague culture. • Leading communications planning for U.S. Petcare activities including initiatives focused on field force engagement and effectiveness. • Serve as a key contributor to the U.S. Commercial Communications team, accountable for critical milestones and deliverables. Collaborate with team members to ensure alignment with business priorities and successful project outcomes. • Partner with Sales and Marketing teams to amplify customer and pet owner activations and support local, field-based communication opportunities. Lead presentation development for major meetings such as National Sales Meetings (NSM), Plan of Action (POA) sessions, and Managers' meetings, ensuring that messaging and materials are aligned strategically with business objectives. • Drive commercial colleague engagement strategies, including Town Halls, recognition programs, and community impact initiatives, to foster a connected and inclusive culture. • Resolve complex challenges by effectively navigating ambiguous situations, making strategic decisions and developing innovative solutions that support business unit goals and enhance overall performance. • Develop and track Key Performance Indicators (KPIs) to measure the effectiveness of communication strategies and tactics and identify opportunities for continuous improvement. Education and Experience: • BA/BS in English, Journalism, Communications, Public Relations, or similar field • 10+ years of professional experience with 5+ years writing experience in corporate or commercial communications. • Experience in planning, development and execution of corporate and organizational communications. • Experience in remote colleague engagement and internal communications. • Skilled in driving colleague engagement, reputation management and project management initiatives from start to finish. • Strong communication, organizational, and problem-solving skills • Skilled at multi-tasking and managing deadlines in a fast-paced environment. • Understands and values benchmarking and staying abreast of the latest trends and best practices. • Proven vendor management, negotiation, and relationship skills • Ability and discretion to handle highly sensitive and confidential information. Technical Skills Requirements: • Animal health, pharmaceutical or commercial sales team experience • 8+ years of professional experience and demonstrated skills in developing, managing, and delivering internal and external communication strategies. • Excellent written and oral communication skills. • Ability to work effectively across functions and levels. • Ability to synthesize complex and technical information and convert it into clear and concise messages that customers can understand. • Experience with communication production including digital, presentations, events, video. • Able to work to tight deadlines, manage evolving priorities and multiple projects at once, and maintain professionalism under pressure. • A drive for and ability to achieve results through cross-functional teams, leveraging organization resources and exerting influence without direct authority. • Self-starter, able to work independently. • Strong analytical, planning, attention to detail and prioritizing skills • Excellent networking and relationship-building skills and the ability to interact with confidence with various levels and functions. • Partner and agency relationship management experience • Expected travel 15%. Physical Position Requirements: • Role will be hybrid at the Parsippany, NJ office. • Given the demands of role, hour may require some require flexibility to meet work demands. The NJ base salary range for this full-time position is $142,000.00 - $205,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice
Lead revenue growth and channel development for assigned national accounts by collaborating cross-functionally, managing strategic account plans, analyzing distributor data, and executing business plans to meet sales objectives. | Requires a BA/BS (MBA preferred), 10+ years of related marketing, sales, and operations experience in animal health or related industries, experience with large complex national accounts and distributors, strong strategic planning, negotiation, and leadership skills, and willingness to travel extensively. | States considered: Role Description POSITION SUMMARY The Senior National Account Manager is a key member of the US Channel Management Team and will lead the management of revenue growth and channel development within the assigned account(s). The colleague collaborates directly with the Leadership Team, Diagnostic and Livestock Account Managers, Marketing, Sales, Supply Chain and Finance, as well as Channel cross-functional teams to ensure engagement, alignment and leverage of all resources to optimize the customer experience. The colleague plays a critical role in the execution of the Channel Business Plan to achieve strategic and financial objectives. The National Account Manager will report directly to the Channel Sales Lead. POSITION RESPONSIBILITIES · As the Senior National Account Lead expert, align with marketing, sales and channel teams to help create and execute business plans across all business segments including PetCare, Livestock and Home Delivery to meet Zoetis sales objectives. · Maintain appropriate level of communication with Account key contacts and its evolution to provide opportunities with the evolving portfolio of Zoetis products and services. · Maintain accurate business plans and communicate effectively with the internal Zoetis Sales, Channel & Marketing Leadership teams. · Create and continuously refine a well prioritized strategic account plan (SAP) for assigned account(s) based on distributor business strategy, priorities and goals to provide Zoetis a sustainable competitive advantage. · Review and analyze distributor level data and proactively collaborate with the leadership team to drive positive change, strategy and sales objectives. · Management of operational effectiveness aligned to ongoing business objectives and promotional terms, including logistics and Zoetis product inventory with each channel partner. · Ensure clear understanding of marketing programs/resources/promos and brand management direction and communicate that direction to key account decision makers. · Manage budget and financial impact of all programs/solutions to maximize Zoetis ROI. · Manage product and program training for the assigned Distribution account sales force via regional meetings, district meetings, national sales meetings, virtual and inside sales call centers to drive engagement and incremental sales with Zoetis field sales. · Partner with internal teams and external groups to develop and implement programs to optimize channel engagement, solve business challenges, and help drive short and long-term growth of Zoetis’ products and services. · Assist in the management of, and to gain efficiency with Distributor process, promotions, product/sales training, resource deployment, data and growth metrics, and distributor rep alignment with Zoetis field team. · Coordinate the processing of rebates, reimbursements, or other payments for the assigned distributor accounts. · Actively Mentors colleagues and provides value add solutions that advance the business. · Meet weekly with the Director of Sales to set actionable activities to drive revenue, review business analytics and execute strategy. · The Senior National Account Manager may be assigned additional distributor management responsibilities based on the evolving needs of the organization. EDUCATION AND EXPERIENCE · BA/BS required; MBA preferred · 10+ years of related marketing, sales and operations experience required · Animal Health, Channel, Distribution, Medical Device or Pharmaceutical experience · Experience working in a collaborative environment, at the C Suite and Sales/Marketing Leaderships levels · Experience working with Large Complex National Accounts and/or Distributors; Cross Species and Home Delivery Experience preferred · Experience managing New Product Launches TECHNICAL SKILLS AND COMPETENCY REQUIREMENTS · Strategic Account Planning and Management: Develops a well prioritized strategic account plan (SAP) for assigned accounts based on distributor business strategy, priorities and goals to provide Zoetis a sustainable competitive advantage. Uses industry knowledge, Zoetis data, Animalytics, business drivers, Zoetis products, expertise, and services to identify and prioritize opportunities. Uses plan throughout year to grow distributor’s business and meet Zoetis goals. · Productive Partnership: Strives to continuously identify market opportunities and meet distributor needs through in-depth distributor knowledge within each account. Builds trust by developing and maintaining relationships with distributors and influencers that are based on consistent and relevant experiences and mutual partnership of equals. Understands distributor’s mission, vision, and strategic fit. · Teamwork: The ability and willingness to work well with others, to share resources, collaborate on projects, and to transcend organizational and geographical boundaries in order to maximize value for distributors and contribute to collective success. Makes valuable contributions to the team’s effectiveness and coordinates with others to implement Action Plans. Provides clear direction, open communication, and can clearly articulate their plans within the channel. · Negotiation: The ability to convince, persuade, influence, or impress others regarding a point of view or change distributor’s beliefs and practices. Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing. · Proven ability to think strategically and act decisively. · Proven understanding of channel account management, sales and marketing and how to leverage this experience with account partners. · Ability to organize and prioritize large customers and categories in a fast-paced environment and deliver high performance and quality on deadline. Adept at working in highly fluid, complex, and ever-changing environments. · Must demonstrate initiative, resourcefulness, accountability and willingness to accept challenges and lead change. · Diplomacy and confidentiality are essential. · Proficiency in MS Office and Business Analytics: Microsoft Windows, Outlook, Word, PowerPoint, Excel, Tableau, CRM and Business Management tools PHYSICAL POSITION REQUIREMENTS · Ability/Willingness to travel extensively (75%) to manage assigned accounts and business needs, as necessary. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Define and lead the global MarTech strategy and architecture, oversee implementation and governance, lead cross-functional teams, drive innovation, and ensure compliance to support commercial objectives. | 10+ years in MarTech or related fields with 5+ years senior leadership, experience with complex MarTech stacks, global organizational experience, strong strategic and leadership skills, and knowledge of regulatory requirements. | Locations Considered: Parsippany, NJ Preferred; US Remote Considered. Position Summary: The Head of MarTech Strategy & Architecture will be a key member of the Global Commercial IT leadership team in a global animal health company, responsible for defining and leading the strategic direction of marketing technology (MarTech) capabilities globally. This leader will collaborate closely with marketing, commercial, and digital teams to develop a unified MarTech architecture that aligns with the company's global strategy, enabling business growth and customer engagement. The role will oversee the planning, implementation, and governance of the MarTech ecosystem, ensuring innovative, scalable, and compliant solutions are in place to support the company's commercial objectives. Additionally, the role will drive experimentation and pilot programs to validate new advanced MarTech capabilities relevant to the company. This role is critical in shaping the MarTech strategy and ensuring the company remains at the forefront of digital innovation in the animal health industry. Responsibilities: • MarTech Strategy & Roadmap: Define and develop the MarTech strategy, aligned with overall business goals and commercial strategies, to drive customer engagement, acquisition, and retention. Create a multi-year MarTech roadmap that supports global and regional marketing objectives, ensuring scalability and future readiness. Partner with commercial stakeholders to evaluate and prioritize MarTech initiatives and ensure business alignment. • Architecture & Platform Design: Lead the design and development of a scalable, modern MarTech architecture that integrates seamlessly with existing platforms and systems. Define standards, frameworks, and best practices for the selection, integration, and use of marketing technologies. Ensure the MarTech stack is well-architected, secure, and optimized to support a data-driven marketing approach, facilitating analytics, personalization, and automation. • Innovation & Emerging Technologies: Serve as a thought leader in MarTech innovations, exploring new technologies and tools that can enhance the marketing strategy and customer experience. Drive experimentation and pilot programs to validate new capabilities and bring new solutions to market rapidly. Partner with internal and external stakeholders to identify opportunities for automation, advanced analytics, AI/ML, and other emerging trends. • Leadership & Collaboration: Lead a cross-functional team of architects and technology experts, fostering a high-performance culture. Work closely with global and regional IT, marketing, and digital leaders to ensure seamless integration and alignment across the organization. Promote collaboration and knowledge-sharing across regions and functions to build a unified and effective MarTech approach. • Governance & Compliance: Establish governance processes to manage and maintain the MarTech ecosystem, ensuring data privacy, compliance, and security standards are adhered to globally. • Vendor & Stakeholder Management: Manage relationships with key MarTech vendors and technology partners to ensure delivery of high-quality solutions and that products are effectively used. Ensure technology assets are in alignment with MarTech strategy. Education and Experience: • Bachelor's or Master's degree in Marketing, Information Technology, Business Administration, or a related field • 10+ years of experience in MarTech, Digital Marketing, IT Strategy, or related fields, with 5+ years in a senior leadership role • Strong understanding of marketing, digital transformation, and technology landscapes, with proven experience in building and managing a complex MarTech stack • Experience in a global or multi-regional organization, preferably in the life sciences, healthcare, or animal health sectors • Strong strategic thinking, leadership, and stakeholder management skills • Familiarity with key MarTech platforms such as CRM, CDP, Marketing Automation, DAM, CMS, commerce, and analytics tools • Excellent communication, presentation, and negotiation skills Technical Skills Requirements: • Experience with data-driven marketing strategies, personalization, and customer journey mapping • Knowledge of regulatory requirements such as GDPR and CCPA • Certifications in relevant MarTech platforms and architecture methodologies are a plus • Strategic Vision: Ability to translate business objectives into technology strategy • Leadership: Proven track record of leading and building high-performing teams • Innovation Mindset: Proactive approach to identifying opportunities for technological advancements • Collaboration: Strong interpersonal skills and the ability to work effectively across different geographies and cultures • Results-Oriented: Strong focus on delivering business value and outcomes Other Requirements: • Ability to travel as needed • Flexibility to work outside regular business hours when required The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in Colorado. Base pay may vary based on location and other factors. Base Pay Range: $202,000 - $291,000 The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in California, NJ Remote, NY Remote, or Washington. Base pay may vary based on location and other factors. Base Pay Range: $214,000 - $329,000 This position is eligible for short-term incentive compensation. The position is also eligible for long-term incentive. We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice
Lead front-end and back-end engineering teams to develop new features, reduce tech debt, collaborate with product and data teams, and ensure scalable, reliable, and well-documented code. | 7+ years full-stack/backend experience with TypeScript, Node.js, React, PostgreSQL, AWS, Kubernetes, Agile, and 2+ years team lead experience, plus strong communication and documentation skills. | POSITION SUMMARY Lead the front-end and back-end software engineering teams in the hands-on development of new features, iterating on existing features, and reducing tech debt. Work with the Head of Engineering, other software engineers, the Product Team, and, on occasion, other members of the Zoetis/Basepaws organization. A collaborative work ethic and easy-going nature are a must. Extensive experience in similar roles as part of a direct-to-consumer (D2C) environment is a big plus. POSITION RESPONSIBILITIES Lead the front-end and back-end software engineering teams in developing new features, iterating on existing features, and reducing tech debt Collaborate with the Product team on designs and plans for new and existing features within our application suite Work with the Data team to ensure that Engineering, Product, Science, and other teams have access to the data they require Drive the documentation of the architecture and all development processes Ensure the code's reliability, uptime, security, and speed meet expectations Work with the Head of Engineering and the Product team to plan work for upcoming sprints, as well as retrospectives Work with the team to build the vision created by the Product team with a strong emphasis on building solid, dependable, well-documented code with a focus on the scalability of the overall architecture EDUCATION AND EXPERIENCE Bachelor's degree required, Master's degree preferred TECHNICAL SKILLS REQUIREMENTS • 2+ years of experience as a Software Engineering Team Lead • 7+ years of experience as a Back end or Full Stack Software Engineer, including the following experience: • Designing, developing, testing, and maintaining enterprise B2B and B2C applications • Relational databases (PostgreSQL preferred) • Typescript or JavaScript (TS is strongly preferred) • NodeJS • Experience with or a strong understanding of ReactJS. • Ubuntu, including installation and shell scripting. • Agile • Microservices architecture • Kubernetes • AWS Cloud services (EC2, S3, Lambda, ECS, Glue, Athena, etc.) • Design and implementation of data structures and tools for use in data analytics. • Excellent collaborative and communication skills • Strong testing and documentation habits • Independent and able to take ownership of features/projects. Bonus Capabilities • Strong Object-Oriented Programming experience • Microservices Architecture experience • Experience with PM2 for NodeJS • D2C experience • Experience with genomics, bioinformatics, or similar scientific pipelines. • Experience working with MongoDB, or other NoSQL databases. The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (Colorado). Base pay may vary based on location and other factors. Base Pay Range: $91,000-$131,000 The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and other factors. Base Pay Range:$103,000-$148,000 [This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentive.] We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation, and disability insurance Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice
The Customer Relations Specialist oversees high potential accounts, providing personalized support and addressing key accounts at risk of defection. This role involves managing customer communication, issue resolution, and collaborating with internal teams to ensure customer satisfaction. | Candidates should have an Associate or Bachelor’s degree or 3-5 years of comparable experience, with a minimum of 1 year in a customer service-related field. Experience in the veterinary field and knowledge of SAP or Salesforce is preferred. | Role Description The role of a Customer Relations Specialist is to oversee high potential, Corporate & Specialty and risk accounts to provide a more personalized support. This role has an enhanced focus on addressing key accounts and risk of defection accounts with unique requirements. Customer Relationship Management Serve as the primary point of contact for assigned ZRL customers Deliver personalized support tailored to the specific needs of key accounts, ensuring a high level of customer satisfaction Develop strong relationships with key accounts to foster loyalty and long-term engagement. Focus on addressing key accounts and accounts at risk of defection, identifying and resolving issues promptly. Customer Communication & Issue Resolution Answer and make inbound and outbound calls and emails to provide exceptional support to high-potential, corporate and specialty, and risk accounts. Collaborate with internal teams to ensure comprehensive understanding and resolution of client concerns. Facilitate customer disputes by initiating credits and debits Provide timely and effective solutions to customer inquiries and issues, ensuring a positive customer experience. Account Monitoring, Reporting & Order Management Process orders and monitor account activity to ensure timely and accurate fulfillment. Monitor account activity to proactively identify potential risks and opportunities for enhanced support. Report out of SAP/Vendor platform, LadDAQ, Medialab, etc. handling ad-hoc requests from channel/sales, corporate and specialty and management often with limited direction and oversight Maintain detailed records of customer interactions and follow-up actions to ensure continuity of service Cross-Functional Collaboration & Support Development Work closely with Marketing, Sales, and Corporate and Specialty accounts to identify accounts that require specialized support. Collaborate with Marketing, Customer Service Managers, and ZTD to assist in the development of specialized tools geared towards supporting unique situations identified by working with these accounts. Compliance, Training & Administrative Tasks Consistently achieve departmental performance requirements Maintains compliance with all Zoetis standards, controls, policies and practices Participate in on-going training and Customer Service initiatives, acquiring and maintaining a full knowledge of products and their use in order to detail features and benefits to current and potential customers and provide answers to customer inquiries. Perform other duties as assigned by Customer Service Management Team Education and Experience Requirements Associate or Bachelor’s degree or 3-5 years comparable experience. High school diploma required. Minimum 1 year experience in a customer service-related field required Experience in the veterinary field, including an understanding of veterinary diagnostic testing preferred Knowledge of SAP, Salesforce, and/or LIS preferred Technical Skills Requirements Proficient in Microsoft Office suite and web-based applications Possess a positive, outgoing, ‘Delight the Customer’ attitude in all interactions Ability to work independently and as part of a team Strong work ethic; willing to go the extra mile to deliver quality work Excellent written and oral communication skills, especially over the telephone – both internally and externally Exceptional time management skills Ability to multitask and prioritize work Effective problem solving and analytical skills Physical Position Requirements Ability to sit or stand for extended periods of time Ability to talk on the phone for extended periods of time Some travel required < 10% The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (Colorado). Base pay may vary based on location and other factors. Base Pay Range: $29.20 -$38.00 The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and other factors. Base Pay Range: $33.50 – $40.00 We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
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