Zoetis

Leads global regulatory surveillance, coordinates cross-functional impact assessments, communicates regulatory intelligence, represents the company in industry associations, and oversees external consultants. | Requires a bachelor's degree in a scientific discipline, at least five years of regulatory-affairs experience, and proficiency with regulatory intelligence systems. | The Manager in Regulatory Intelligence (RI) is a lead-level contributor within Global Regulatory Affairs who independently owns assigned surveillance workstreams and serves as the primary regulatory intelligence partner for defined stakeholder groups and geographic regions. This role moves beyond task execution: the manager coordinates cross-functional impact assessments, steers the development of RI communications, and actively contributes to process improvement across the function. The manager operates with a high degree of independence, managing deliverables across multiple regulatory domains while building and maintaining strong relationships with internal SMEs, industry associations, and relevant regulators. The manager is expected to bring sound judgment, a global compliance mindset, and the ability to translate complex regulatory signals into actionable guidance for the business. From time to time the manager will need to act as subject matter expert on new and emerging topics or requirements within the company. Position Responsibilities The manager leads the following workstreams: Global Surveillance Leadership (USA & Canada focus): Own and lead assigned global surveillance workstreams, independently monitoring, interpreting, and communicating evolving regulatory requirements to the broader Global Regulatory Affairs team. Surveillance Scope: Oversee monitoring across compendial changes, chemical requirements, pharmaceutical and non-pharmaceutical packaging, diagnostics, medical devices, and GMP/Environmental inspectional activities. Cross-Functional Impact Assessment Coordination: Take the lead role in coordinating impact assessments of new or changed requirements, working with cross-functional partners (EHS, VMRD, Quality, Global Manufacturing, Public Affairs, Legal). Ensure assessments are completed, compliance plans are documented, and actions are tracked to closure. Regulatory Intelligence Communications: Lead the development and distribution of regulatory intelligence newsletters, regulatory watch notifications, and ad hoc query responses. Review and quality-check RI communication outputs produced by team members. External Consultation Responses: Coordinate timely company responses to draft guidance, standards, and consultations. Manage the process of engaging SMEs, consolidating inputs, and ensuring submissions reflect a clear, defensible company position. Industry Association Representation: Represent the company in relevant industry associations (e.g., AHI) and regulatory forums. Contribute to working groups and help shape industry-level regulatory positions. EPR Reporting & Producer Responsibility Administration: May serve as the internal administrator for Producer Responsibility Organization (PRO) obligations. Manage data submission of Extended Producer Responsibility (EPR) reporting data through timely and accurate filing with state and/or national programs, coordinating with relevant internal functions (Regulatory Affairs, EHS, Legal, Packaging, Supply Chain) to gather required data and ensure program compliance. Subject Matter Expert: based on the company needs, for new and emerging regulations or requirements, act on occasion and on temporary basis as the designated subject matter expert on cross-functional project teams, governance bodies, and working groups. External Consultant Management: Coordinate external consultant activities including scope definition, budget review and approval, and ongoing liaison to ensure project deliverables are met on time and within budget. Inquiry Management: Serve as the primary point of contact for specific internal stakeholder groups for RI-related inquiries; coordinate timely and well-documented responses to changing regulatory requirements. Risk & Compliance Trending: Interpret regulatory compliance trends, assess emerging risks, and prepare action plans and briefings for Governance forums. Bring forward risks proactively rather than reactively. Process Improvement: Contribute to the design, documentation, and sustainability of RI processes and SOPs. Identify gaps and propose solutions to continuously improve team effectiveness. AI & Technology Tools: Champion the use of AI-enabled regulatory intelligence platforms. Lead or contribute to the selection, piloting, and implementation of RI-specific digital tools; train team members on new capabilities. Education & Experience Required Bachelor’s degree in a scientific discipline (e.g., life sciences, pharmacy, regulatory affairs, or related field). Minimum 5 years of experience in Regulatory Affairs or related field. Demonstrated track record of independently managing regulatory deliverables and leading cross-functional workstreams or to act as Subject Matter Expert within a cross functional team. Experience with regulatory intelligence systems or tools required at this level. Desirable Attributes Master’s, or PhD degree in a scientific discipline (e.g., life sciences, pharmacy, regulatory affairs, or related field). Previous interactions with FDA, USDA, or other US authorities strongly preferred. Experience in a Regulatory Intelligence function is preferred General knowledge of (bio) pharmaceutical research and development, authorization and post-marketing compliance of medicinal products. Good understanding of CMC is preferred. Experience as an active participant or representative in industry associations (e.g., AHI, Animal Health Europe, EFPIA, PhRMA, ISPE, PDA) with demonstrated contribution to working groups or policy discussions. Working knowledge of animal health product laws, regulations, and the regulatory policy-making process. Understanding of chemical substances laws and regulations. Familiarity with sustainability and packaging regulations, including US State EPR reporting frameworks and PRO data submission requirements. Experience managing a portfolio of regulatory liaison activities directly with Global Health Authorities. Hands-on experience with AI software and GenAI technology applied to regulatory intelligence workflows. The US base salary range for this full-time position is $120,000- $180,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Analyze livestock sales, market, and marketing data to guide pricing and promotions, build dashboards and AI models, and advise business leaders on revenue opportunities. | Requires a bachelor’s degree in a quantitative or business field, 7–10 years in commercial functions or support, strong analytical and communication skills, and proficiency with Power BI and CEESA. | The Livestock Marketing Intelligence & Analytics Manager analyzes sales, market share, customer, and marketing data from sources such as CEESA, Animalytix, and Power BI to identify industry trends, evaluate marketing effectiveness, and assess market fluctuations. This role develops strategies and guides analyses that inform pricing, discounts, seasonal promotions, contracting, and other activities designed to optimize net revenue. The manager partners with Livestock Marketing, Sales, Finance, Business Analytics, Customer Operations, Market Research, Net Revenue Management (NRM), and Customer Experience teams to frame ad hoc analyses, test business hypotheses, and deliver data-driven recommendations. The role builds knowledge of key brands and translates functional and market insights into annual strategic priorities and initiative recommendations. It establishes metrics, methodologies, dashboards, and structured leadership reporting to track market programs, net revenue performance, sales optimization, and field-force effectiveness. This colleague identifies opportunities to apply artificial intelligence and helps develop and train AI models that make analysis more accessible to marketing colleagues. Additionally, this role manages market research projects, ensures timely delivery of actionable insights, and prepares, validates, and consolidates data for external regulatory reporting submissions. Position Responsibilities Analyzes sales data (CEESA, Animalytix, Power BI, ETC) to identify industry trends in product development and relationships, and to assess the effectiveness of marketing plans and programs. Leverages market share data to support livestock marketing managers in strategic decisions and the evaluation of market fluctuations. Identify and train on developing AI models to make analysis easier for marketing colleagues. Develop strategy and help guide analyses to drive pricing and promotion activities for Livestock BU. Activities include list pricing, discounts, seasonal promotions and contracting. Develop an understanding of key brands to inform annual strategic priorities. Frame and support ad-hoc analyses and provide Livestock BU with data-driven recommendations to help leadership make informed decisions. Ability to obtain buy-in from marketing leadership team on executable tactics if strategy updates are recommended Ideate and shape novel opportunities and approaches to optimize net revenue. Partner with marketing teams to brainstorm and pitch opportunities to NRM. Provide strategic direction to NRM Analyst to shape hypotheses and analyses to test and prove concepts. Leverage analyses and functional input to influence BU prioritization of initiatives. Ensure reliable tracking and reporting of marketing programs and initiatives. Identify metrics and shape methodology to track BU net revenue performance. Develop and deliver structured updates to appropriate BU marketing and sales leadership teams. Identify areas of opportunity and recommend actionable levers to the BU. Develop new dashboards and self-serve capabilities that proactively enable marketing and the field force, and position data to leaders for sales optimization and performance management. Partner with marketing managers to manage market research projects, ensuring timely execution and delivery of actionable insights. Prepare, validate, and consolidate data for external regulatory reporting submissions. Education & Experience Bachelor's in finance, business, economics, math, engineering, computer science or equivalent is required; MBA or advanced degree a plus Experience in lieu of education requirement may be considered. 7-10 years working in commercial functions (sales, marketing, brand management) or in commercial function support role Technical Skills Requirements Required Strategic problem-solving and ability to drive creative solutions in a complex environment Ability to build close working relationships and drive data-driven recommendations and decisions with internal teams (e.g., marketing, finance) Analytical background; able to understand and manage complex analytics Strong communication and presentation skills; ability to influence without authority Ability to simultaneously manage and pivot between multiple projects, pilots and tests Proficiency in Microsoft Office applications Excellent prioritization skills Detail oriented and self-motivated Ability to flex based on changing business priorities Preferred Formal project management or process improvement experience Knowledge of animal health and /or ag-marketing Familiarity with advanced analytics tools such as Tableau, Power BI Knowledge of CEESA SAP Experience Physical Position Requirements Must be open to occasional travel (up to 20%) Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Provide technical support for veterinary diagnostic connectivity including configuration, integration, troubleshooting, documentation, and training. | Associate degree and 3+ years software support experience with proficiency in CRM/ERP systems and excellent communication skills required. | Diagnostics Technical Support Representative POSITION SUMMARY The Diagnostics Technical Support Representative specializes in diagnostic connectivity with our point-of-care blood analyzers in a veterinary environment primarily to assist End Users, Field Representatives, and Distribution Partners with all aspects of configuration and connectivity integration, operation, applications, and problem resolution on any veterinary information systems products. The Diagnostics Technical Support Representative will be involved in all phases of the support process including taking phone calls, emails, connectivity voice mails, assisting general Technical Support Representatives and documenting calls. POSITION RESPONSIBILITIES • Answer incoming requests for technical support, providing prompt and accurate technical assistance troubleshooting and resolving information systems problems for veterinary practices, laboratory research, and veterinary academic settings. • Assist customers, regional sales managers, diagnostics specialist, distributors, and strategic marketing partners in answering questions and resolving problems in the areas of connectivity, product performance, technical inquiries, applications, and operations training. • Initiate product returns for replacement, investigation and repair which requires accurate and timely documentation of calls and responses in the call management system. • Initiate orders to send product for troubleshooting purposes, replace defective product, or customer accommodation. • Specialize in connectivity and integration issues, prepare and review product support information, develop fault isolation processes, and implement complaint documentation procedures. • Provide guidance, instruction, and training on connectivity and integration issues to increase productivity and performance. • Work with various other departments as needed such as Product Management, Repair, Engineering, Product Support Group, Quality, VMRD, Field Sales, Field Tech Services, Customer Service and VMIPS in relation to support activities. • Handle escalations and escalate as appropriate. • Participate on special projects and assignments as needed. REQUIRED QUALIFICATIONS • Associate's degree in computer engineering, Software Engineering or equivalent work experience is preferred. Certified Veterinary Technician with IT background accepted. • 3+ years previous Software Engineering and Software Support experience, preferably in a veterinary setting • Point of care diagnostic experience preferred. • Excellent telephone manner • Experience with CRM systems, ERP systems, and contact center telephone systems preferred. • Bilingual considered a plus (French, Spanish, Portuguese) Additional Skills • Excellent customer service and strong verbal, written, and problem-solving skills • Candidate must possess an analytical mindset and demonstrable critical thinking skills • Preferred experience working with PMS systems, Clinical Laboratory Systems, and laboratory workflow • Data Entry / patient processing • Preferred experience with Network routers/switches installation, maintenance and troubleshooting • PC hardware/software maintenance / troubleshooting • Language Ability: Ability to read general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Active Listening: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Math Ability: Basic math skills required. • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. • Computer and Equipment Skills: To perform this job successfully, an individual should have working knowledge and experience with basic computer programs such as Microsoft Access, Excel, Word, Outlook, and Web Mail. • Presentation Skills: knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and present via written, oral, and visual media. • Some travel required Competencies: • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. • Written Communication - Writes clearly and informatively; able to read and interpret written information. • Problem Solving - Identifies and resolves problems in a timely manner; uses reason even when dealing with emotional topics. • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans. • Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. • Ethics - Treats people with respect; works with integrity and ethically, team player. • Adaptability - Adapts to changes in the work environment. • Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions. • Mental toughness – Maintains composure, keeps emotions in check, controls anger, and avoids aggressive behavior, even in very difficult situations. PHYSICAL POSITION REQUIREMENTS • This employee may occasionally be required to lift up to 30 pounds. • While performing the duties of this job, the employee is regularly required to talk and type. • The employee is frequently required to read and sit. • The employee is occasionally required to stand, walk and drive. • This individual is occasionally required to push, grasp, reach with hands/arms, stoop, kneel, crouch, and crawl. The U.S. base salary range for this full-time position is 23.10 - 37.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.