Zeta Global

Manage client accounts, oversee campaign execution, and develop strategic growth plans to ensure client success and revenue growth. | Requires 2-3 years in digital marketing or ad tech, strong communication skills, and familiarity with campaign tools and data analysis. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE We are seeking a results‑driven Client Success Manager who thrives on being a strategic partner to our clients and a key driver of revenue growth. This role is ideal for someone who excels in campaign management and client relationships, and who is ready to take on greater responsibility influencing performance, retention, and account expansion. As a CSM, you will own a portfolio of clients and serve as their primary point of contact, guiding them through every stage of campaign execution. You will collaborate cross‑functionally with Sales, Operations, Analytics, and Product to ensure campaigns launch flawlessly, perform against key metrics, and align with each client’s attribution model and business objectives. In this role, you will closely monitor performance data, lead performance reviews, and proactively identify optimizations that strengthen outcomes. You will also surface and drive upsell opportunities, develop tailored growth ideas for each client’s lines of business, and partner with Sales on long‑term expansion strategies. RESPONSIBILITIES Own and maintain strong relationships with accounts, ensuring client success through up-sells, cross-sells, renewals, and overall account growth. Partner with Sales to successfully launch, manage, and scale new accounts, ensuring long-term growth and performance optimization Serve as the main point of contact for client communications, campaign execution, and strategic recommendations, ensuring a seamless customer experience. Develop and manage a client growth plan outlining major milestones, testing initiatives, and opportunities for expansion. Understand clients reporting and Attribution methods. Apply knowledge of Zeta offerings, client goals, industry trends, and best practices to develop strategic recommendations that drive performance improvements, creative enhancements, and revenue growth. Identify and execute growth opportunities by designing unique strategic plans for each customer that exceed quarterly and annual goals. Oversee campaign execution, including creative build-outs, asset setup, timeline management, audience targeting, and campaign documentation. Possess a deep understanding of partner KPIs and goal-setting, proactively providing optimization recommendations to maximize performance. Lead and attend client meetings, including weekly status updates, kick-off calls, and Quarterly Business Reviews, ensuring action items and strategic next steps are documented and executed. Build knowledge of Zeta’s offerings, tools, and industry best practices to better support client needs. Maintain clear documentation of processes, timelines, and deliverables across your accounts. REQUIREMENTS 2-3 years of experience in digital advertising, media, marketing, or client services, ideally within an ad tech, agency, or publisher environment. Strong client management and communication skills, with confidence leading data driven conversations. Organized and detail-oriented, with the ability to manage multiple projects and deadlines in a fast-paced setting. Comfortable working cross-functionally with technical and non-technical teams. Strong analytical mindset with working knowledge of Excel and comfort interpreting performance data. Experience with campaign management tools, ad platforms (DSP/SSP), or reporting systems a plus. Self-starter with a collaborative attitude, eager to learn and contribute. Willingness to travel as needed. This is a hybrid position based out of New York City, NY or Nashville, TN. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $75,000 - $80,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-RP1

Coordinate and deliver insights and strategies to clients, manage internal teams, and analyze data to optimize campaigns. | 2-4 years of account management experience, proficiency in Microsoft Office, experience with audience strategy, and a bachelor's degree in a related field. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. Overview: We are looking for a motivated Strategic Account Lead to join our Client Experience team. In this role, you will support the Strategic Account Director in delivering forward-thinking insights for clients — leveraging Business Intelligence deliverables and audience strategies to drive measurable results. You'll coordinate deliverables, roadmaps key projects and tasks, and internal team integration across sales, media, account, and analytics to align goals, resolve issues, and maximize client satisfaction — all while strengthening relationships and turning data into actionable recommendations. If you’re passionate about delivering great service, adding value to your team, and helping clients achieve their goals alongside a Strategic Account Director, we’d love to hear from you. Depending on your location, this role could be hybrid (NYC, Nashville, LA, San Francisco) or remote. Key Responsibilities: Orchestrate the delivery of forward-thinking insights by coordinating internal teams and resources — leveraging Business Intelligence deliverables and audience strategies — under the oversight of the Strategic Account Director to help drive measurable results for clients. Point of contact for your clients, helping to align internal resources and coordinate delivery to execute campaigns and initiatives. Collaborate closely with internal teams — including sales, media, account, and analytics — to manage timelines, resolve issues, and keep campaigns on track. Analyze reports and data from Zeta Marketing Platform (ZMP) to identify trends, opportunities, and actionable recommendations for improvement. Activate ZMP solutions by ensuring proper set-up and delivery in collaboration with internal stakeholders. Assist in client meetings, presentations, and reviews by leading agenda development across teams, recapping key points afterwards, and providing clear next steps to keep all stakeholders aligned — helping communicate progress, performance, and forward-thinking insights. Support the onboarding and activation of first-party (1P) data, helping maximize its use in campaigns and drive greater client value. Identify potential risks or obstacles to delivery, escalating issues when necessary and proactively offering solutions. Qualifications 2 - 4 years of account management experience at a digital agency Strong organizational skills with the ability to handle multiple priorities Analytical mindset and problem-solving abilities Experience with 1st-party audience strategy and development Proficiency in Microsoft Office Suite Collaborative team player who performs well in a fast-paced environment Bachelor's degree in Business, Marketing, Communications, or a related field BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $70,000 - $90,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-MR1 #LI-Remote

Leading sales development and managing a team to achieve revenue goals through strategic relationships and industry expertise. | Proven experience in consultative sales, digital media, SaaS, and sales management, with strong industry knowledge and relationship-building skills. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. Role Summary Zeta Global is seeking a VP of Sales to lead sales development and to oversee a managed-service media sales team. The VP of Sales/Client Partnerships will have 4-8 Directors reporting to him/her. This position will work to promote our data-driven media to advertising agencies including both holding companies and independent agencies alike, with the intent of building and growing strategic relationships. In this role you will manage the sales process for your region from prospecting to close while ensuring excellent service and support to prospects and clients. The ideal candidate will be focused on monitoring lead follow-up for sales development and have a proven track record of meeting measurable sales goals. A successful candidate will have a contagious and insatiable desire to win and an inherent interest in the ad technology landscape. Responsibilities: Develop a strategic plan to achieve revenue goals; hit or exceed these revenue goals Develop and maintain strong active relationships with key client stakeholders at both senior and mid-management levels Understand agency, advertiser, data and vendor landscapes and trends, reporting these to the organization; who are the major players and how they buy Understand and effectively communicate Zeta Global’s value proposition, technology, processes, partnerships as it relates to growth of current and prospective client accounts Ideally has an in-depth knowledge of the industry and of the biddable media marketplace —past, present, and future Plans, directs and coordinates sales activities, including management of the sales pipeline Leverages external relationships and personal network to generate sales leads Regularly involved in all phases of the sales lifecycle including: identifying and developing leads; meeting with clients; developing value propositions; financial deal structuring; to contract negotiation and closing Advises pursuit team in crafting and positioning deals and closing. Proven sales skills in complex deal development, financial structuring, negotiations and closing new and existing clients Has responsibility and is accountable for Win/Loss reviews on new accounts Oversee a portfolio of strategic accounts and monitor changes in key metrics, analyze performance trends and deliver on-going reviews of these items to clients Requirements: Positive attitude Bachelor’s Degree Strong understanding of advertising agency industry 15+ years of proven experience in consultative sales process selling digital media, data and/or SaaS products 10+ years of sales management experience preferred Knowledge of the online media business and underlying technology and research Excellent sales skills including the ability to create and build relationships Demonstrated track record of success and established relationships Strong analytical and consultative skills Effective time management skills – ability to prioritize and meet deadlines. Diligent work ethic. Must be self-motivated and able to take the initiative to get the job done Excellent listening, negotiation, presentation, written and verbal communication skills. Willing to travel BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity and Stock Purchase Plan Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! COMPENSATION RANGE The compensation range for this role is $300,000.00 - $400,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-MC1

Lead analytics strategy to optimize marketing campaigns and measure ROI, translating data into actionable insights. | Requires 8+ years in analytics or marketing measurement, expertise in advanced analytics tools, and experience in digital campaign experiments. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE Zeta Global is looking for a seasoned, external client-engaging Senior Manager, Data Science & Analytics (individual contributor role) for its ZX Activation division. They will be responsible for prescribing a performance-oriented marketing and analytics strategy to achieve optimal performance in the client’s customer acquisition efforts. This position will partner with cross-functional teams including but not limited to Sales, Client Success, Operations, Engineering, and Data Cloud. You will support strategic growth initiatives by delivering actionable insights to helping clients acquire new customers. You will benefit from a globally distributed Analytics team that provides essential support across data QA, reporting, and tool creation, allowing you to prioritize high-impact strategy work. RESPONSIBILITIES Strategic Leadership Define and drive a clear analytics vision aligned to client engagement, media performance, and marketing measurement priorities. Champion a data-driven culture by embedding analytics into strategic planning, campaign optimization, and decision-making processes. Lead the development and execution of measurement frameworks tailored to each client’s objectives, ensuring alignment with business goals. Data & Analytics Translate data into actionable insights by identifying performance drivers, resolving anomalies, and crafting compelling narratives that demonstrate media impact. Establish and maintain robust testing frameworks that are statistically valid and operationally scalable. Drive confidence and alignment by delivering actionable insights rooted in analytics, business strategy, and persuasive communication. Provide business feedback as a key stakeholder in the development of standardized dashboards and advanced analytics to measure the effectiveness of campaigns. Leverage predictive and prescriptive analytics to identify trends, opportunities, and risks related to client behavior and retention. Marketing Measurement Utilize advanced analytics to quantify marketing impact and ROI, and partner cross-functionally to diagnose and address performance irregularities. Implement robust A/B and multivariate testing and experimentation protocols to optimize campaigns and maximize impact. REQUIREMENTS Master’s degree in Analytics, Management Science, MIS or similar quantitative disciplines. 8+ years of experience in Analytics, marketing measurement, campaign optimizations, with a strong focus on email marketing. Expertise in advanced analytics tools and Business Intelligence tools. Proven experience designing and scaling experiments in a digital environment. Exceptional analytical and problem-solving skills with the ability to translate complex data into actionable insights. Excellent communication and presentation skills, with the ability to influence senior stakeholders and clients. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $125,000 - $145,000 depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-ND1 #LI-remote

Lead and develop the Client Experience team, ensuring strategic alignment and seamless execution across sales, media, and analytics functions. | Over 12 years of experience in customer/client experience, strategic accounts, media strategy, marketing technology, analytics, or related fields, with proven leadership in cross-functional teams and data-driven strategies. | Job Description: • Partner with the EVP, Professional Services, VP, Client Experience and other leadership team members to help build and lead the Client Experience team, setting strategic direction and operational standards. • Establish consistency across go-to-market execution, including templates, best practices, and playbooks. • Cultivate a culture of excellence, innovation, and continuous improvement across the CE organization. • Serve as the bridge between presales strategy and post-sales execution, ensuring continuity of objectives and seamless handoffs. • Partner with EVPs, SVPs and VPs to prioritize key accounts and define appropriate levels of engagement across cross-functional teams. • Oversee the development and execution of forward-looking strategic roadmaps aligned to client goals and business outcomes. • Champion the integration of Data Cloud intelligence—leveraging first-party data and behavioral insights—at the core of all activation strategies. • Foster innovation by developing cutting-edge, market-leading, and practical activation approaches. • Drive collaboration across sales, media, account management, analytics, and product teams to ensure seamless execution and unified measurement strategies. • Work closely with the Client Experience Project Management team to streamline workflows, requests, and outcomes. • Build strong relationships with senior client stakeholders, acting as a trusted advisor and advocate for their business goals. • Anticipate client needs and provide proactive, strategic counsel to optimize performance and outcomes. • Lead and support collaborative client engagements such as Illumination Workshops, Art of the Possible sessions, QBRs, and other strategic forums. • Deliver high-impact presentations and performance narratives that clearly communicate insights, progress, and recommendations. • Ensure clarity across project objectives, deliverables, roles, and timelines. • Maintain accountability through realistic deadline-setting, progress tracking, and proactive risk management. • Communicate updates and changes clearly, addressing potential roadblocks to keep initiatives aligned with strategic goals. • Empower teams with the resources and clarity needed to execute efficiently and effectively. • Stay informed on industry trends, emerging technologies, and competitive dynamics to continuously refine strategies. • Represent the Client Experience organization in executive forums and external engagements, showcasing Zeta’s capabilities and successes. Requirements: • 12+ years of experience in customer/client experience, strategic accounts, media strategy, marketing technology, analytics, or a related field, with progressive leadership responsibility. • Proven experience leading cross-functional teams across sales, media, analytics, product, and account management in a matrixed organization. • Strong background in data-driven marketing, activation strategy, and performance measurement, with hands-on experience leveraging first-party data and behavioral insights. • Demonstrated ability to bridge presales strategy with post-sales execution, ensuring alignment, continuity, and measurable outcomes. • Executive-level communication skills, with experience presenting strategic narratives, insights, and recommendations to senior client and internal stakeholders. • Track record of building trusted client relationships and serving as a strategic advisor to enterprise-level accounts. • Experience developing and operationalizing repeatable processes, frameworks, playbooks, and best practices at scale. • Ability to prioritize and manage multiple high-impact initiatives in a fast-paced, growth-oriented environment. Benefits: • Unlimited PTO • Excellent medical, dental, and vision coverage • Employee Equity • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

Manage client campaigns from initiation to completion, ensuring performance goals are met and maintaining strong client relationships. | Requires 4+ years in online advertising, client success, or project management, with strong analytical, communication, and organizational skills. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE The Client Success Manager is at the forefront of Zeta’s strategic enterprise-direct client partnerships. In this fast-paced environment, the Client Success Manager ensures that their book of Zeta clients is meeting its campaign performance goals and works in tandem with their Account Director and Client Development partners to drive account growth via highly deterministic digital advertising programs. RESPONSIBILITIES Serve as primary point person for any/all campaign requests communication with clients, including creative changes, pacing reports, performance reports, client meetings, campaign recommendations, etc. Rapidly acquire a deep and technical understanding of Zeta’s core offerings, campaign analyses, competitive solution advantages, and the processes that power them with the ability to articulate the benefits of each persuasively to prospects and customers. Own creative tracking and project management across all campaigns, including creative intake, version control, approvals, revisions, launch readiness, and post-launch updates, ensuring timelines, requirements, and dependencies are clearly documented and met. Conceptualize and manage project timelines, coordinating with internal teams to meet client goals. Liaise with both internal and external teams, maintaining clear documentation and accountability to track deliverables. Monitor both internal and third-party reporting for features like pacing, performance and budgetary purposes. Work closely with internal teams to provide continued feedback and analysis for campaigns, inclusive of optimization suggestions and recommendations. Partner with the Zeta Analytics and Client Development teams to prepare post-campaign analysis reports for clients. Manage new and existing client campaigns to successfully meet and exceed client performance expectations and maintain strong relationships with advertisers to ensure long-term success. Manage the flow of campaigns from start to finish. REQUIRMENTS 4+ years experience in online advertising within Client Success/Account Management, and/or client-facing Project Management function. Comfort holding yourself and your teammates accountable to mutual agreements and goals Demonstrated ability to develop and nurture relationships and positively impact all levels of the decision-making process. Proud reputation as a "go-getter" with comfort digging into challenges. Ability to manage multiple projects in an accelerated environment, while maintaining careful attention to detail and strong organizational and time management skills. Passion for media and data, and a thorough understanding of the digital advertising industry Strong analytical skills, including high level of comfort with Excel Strong presentation skills, including a high level of comfort with PowerPoint Excellent persuasive writing, communication, and presentation skills Able to work independently, while being open to direction and guidance Travel as needed BENEFITS AND PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $80,000 - $95,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-ND1

Manage and optimize creative workflows, collaborate across teams, and lead operational improvements within the creative studio. | Bachelor's degree in a related field, 4-6+ years of creative operations or project management experience, proficiency with Asana and familiarity with AI tools, strong stakeholder management skills. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. Within Zeta, the Zeta Creative Studio is a dynamic, collaborative team of designers, storytellers, and strategists dedicated to pushing creative boundaries and building powerful customer connections. We combine data, technology, and human-centered creativity to deliver impactful visual narratives across all digital channels. Our team thrives at the intersection of creativity, technology, and operational excellence. We are looking for a Creative Operations Manager to build, optimize, and scale the operational foundation that empowers our creative team to deliver impactful work with clarity, efficiency, and consistency. This role is essential in ensuring Zeta’s creative engine runs smoothly — and can grow. Depending on your location, this role could be hybrid (NYC, Nashville, LA, San Francisco, Miami) or remote. What You’ll Do Own & Scale Creative Operations Own the end-to-end creative workflow, from intake and prioritization through delivery and post-project analysis Design, implement, and continuously optimize creative processes that support high-volume CRM and integrated creative production Establish clear intake, prioritization, and planning frameworks that balance business urgency, creative quality, and team capacity Lead the Creative Operating System Own the Creative Studio’s operating system, with Asana as the primary workflow platform — including workflow architecture, governance, dashboards, reporting, and adoption Integrate and collaborate across additional tools and systems as needed, including Jira, Basecamp, and shared operational platforms Build and maintain documentation including SOPs, workflow maps, operating guidelines, and reference materials Partner Across Teams (Agency-Style) Act as a strategic partner to Creative Directors, Strategy, Analytics, DataCloud, and Marketing teams to align priorities, streamline handoffs, and improve delivery efficiency Manage creative dependencies and timelines across cross-functional initiatives, particularly CRM and lifecycle programs Serve as a trusted operational voice in planning conversations, helping teams scope work, set realistic timelines, and mitigate risk Resource Management & Reporting Own resourcing, capacity planning, and workload balancing across the Creative Studio Build and maintain reporting dashboards that provide visibility into utilization, delivery health, volume, turnaround time, and operational KPIs Use data and insights to proactively identify bottlenecks, recommend solutions, and inform leadership decision-making Quality & Continuous Improvement Establish operational QA checkpoints to ensure high standards of execution and consistency Identify workflow friction points and lead process improvements that reduce manual effort and improve speed to market People Leadership Manage and mentor two direct reports, developing a high-performing Creative Operations function Set clear expectations, provide coaching, and create growth paths for operational talent within the studio Foster a collaborative, service-oriented operations culture that supports creative excellence Studio Leadership & Planning Play an active role in Creative Studio leadership rituals, including quarterly business reviews, planning cycles, and cross-team alignment initiatives Contribute to long-term operational strategy as the Creative Studio continues to scale What You’ll Bring Bachelor’s degree in Operations, Project Management, Communications, Creative Production, or a related field 4–6+ years of Creative Operations or Project Management experience within a creative agency or in‑house brand/marketing team Hands‑on expertise with Asana as a primary project management tool (required) Experience with Jira, Basecamp, and other workflow or issue‑tracking systems Working understanding of Figma and Adobe Creative Cloud, with the ability to collaborate effectively with design teams Comfort using AI‑assisted tools to streamline workflows, enhance creative output, and support operational excellence. Familiarity with AI‑powered productivity or creative tools, with a willingness to learn and adopt new capabilities as they evolve. An openness to integrating AI into daily workflows to improve draft creation, research, task management, or operational reporting. Ability to identify opportunities where AI can improve speed, clarity, or efficiency across creative production pipelines. Experience leveraging AI‑powered tools (Copilot, ChatGPT, etc.) to support creative or operational workflows. Strong knowledge of creative workflows across digital, CRM, and integrated creative production Experience managing people, developing talent, and fostering team collaboration Exceptional communication, organization, and stakeholder management skills Ability to turn ambiguity into structure and build operational systems from the ground up A proactive, systems‑minded operator who thrives in fast‑paced environments and enjoys building processes that scale Comfort navigating ambiguity and translating it into structure, clarity, and action Why Zeta? Join a fast‑moving, high‑impact creative organization shaping the future of customer engagement for top global brands. If you’re energized by building systems, connecting teams, and enabling creativity at scale, this is an opportunity to make a meaningful mark inside a rapidly growing creative studio. If you’re energized by enabling creativity through strong systems, smart planning, and thoughtful leadership, we’d love to meet you. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $80,000 - $110,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-MR1 #LI-Remote

Lead client paid search strategies, oversee campaign execution, and analyze performance to optimize results. | Requires 3+ years of paid search experience with proficiency in Google Ads, Google Analytics, and campaign management. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE We are seeking a Paid Search Associate Director who can confidently lead client relationships while also rolling up their sleeves to execute campaigns. This role requires a balance of strategic vision and hands-on management. You’ll be responsible for guiding client strategy, overseeing performance, and ensuring flawless execution of paid search campaigns from end to end. The ideal candidate thrives in a client-facing role, can distill data into actionable insights, and knows how to turn strategy into measurable results. Depending on your location, this role could be hybrid (NYC, Nashville, LA, San Francisco, Miami) or remote. RESPONSIBILITIES Client Strategy & Leadership Serve as the primary client contact for paid search strategy and performance discussions. Develop and present strategic roadmaps, testing plans, and growth opportunities tailored to client goals. Proactively identify areas for optimization and innovation across accounts. Campaign Management & Execution Oversee end-to-end execution of paid search campaigns, including account setup, budget pacing, optimization, and reporting. Actively manage campaigns using Google Ads, Google Ads Editor, SA360, and Google Analytics. Monitor performance across Google Ads, Microsoft Advertising, and other search platforms to ensure KPIs are met. Translate insights into actionable next steps that drive measurable client impact. Team Collaboration & Mentorship Collaborate with internal teams to ensure campaign execution aligns with client objectives. Provide mentorship and guidance to junior team members, ensuring best practices are consistently applied. Analysis & Reporting Deliver clear, data-driven performance reports and insights to clients. Recommend testing strategies, budget allocation shifts, and bid strategy adjustments based on performance trends. Ensure accuracy, consistency, and timeliness of reporting. REQUIREMENTS 3+ years of relevant paid search experience. Hands-on experience in managing monthly campaign budgets of $500k+. Experience with Google Ads, Google Ads Editor, SA360, and Google Analytics. Google Ads certification a plus. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $80,000 - $120,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-MR1 #LI-Remote

Supporting internal teams in leveraging data partnerships through strategy, documentation, training, and reporting. | 3-5 years in AdTech/MarTech with experience in sales enablement or product marketing, and building training content for GTM teams. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE As a Data Partnership Enablement Manager, you’ll be supporting internal teams learn about new data partnerships for all Zeta use cases and internally operationalizing newly signed data partnerships. Your focus will be on post-integration strategy—ensuring internal teams are equipped to leverage the data, demonstrating how the partnership generates disproportionate value and a sustainable competitive advantage, building scalable processes, and maintaining strong partner relationships through thoughtful reporting and documentation. Post-Integration Strategy & Enablement • Develop and execute go-to-market strategies for newly onboarded data partnerships • Identify internal platforms and tools that can benefit from the data and coordinate integration efforts • Collaborate with cross-functional teams (Programmatic, Product, Engineering, Marketing, Compliance) to establish clear protocols and processes for data access, usage, and governance GTM Support • Act as the internal expert on each data partnership—understanding sourcing, differentiators, and allowable use cases • Collaborate with Product Marketing to create GTM materials (one-pagers, slide decks, objection handling guides) Documentation & Training • Create and maintain internal documentation including data dictionaries, sourcing details, refresh cadence, nuances of the data, approved use cases, etc. • Develop training materials and lead enablement sessions for Sales, Pre/Post-Sales, and Data Cloud teams • Support Marketing to build client-facing collateral to showcase data capabilities Reporting • Own monthly usage reporting and ensure timely delivery to data partners • Track internal utilization and assess business value derived from the partnership Optimization and Ongoing Support • Track internal utilization and assess business value derived from the partnership • Collect internal and external feedback to inform product enhancements and new solution development • Partner with application teams to prioritize roadmap items that leverage integrated data • Identify friction points in data usage and propose solutions • Help define success metrics for data partnerships and track progress over time • Stay informed and communicate updates, enhancement and changes to the data to the Zeta team REQUIRED SKILLS • 3-5 years of experience in the AdTech or MarTech industries in a Sales Enablement or Product Marketing role • Experienced in building training content and collateral for GTM teams BENEFITS & PERKS • Unlimited PTO • Excellent medical, dental, and vision coverage • Employee Equity • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $115,000 - $125,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-ND1

Lead and maintain Big Data infrastructure, coordinate cross-team initiatives, design architecture, ensure system reliability, and provide on-call support. | 7+ years with Hadoop, 3+ years leading teams, experience with large Hadoop clusters, NoSQL databases, Kafka, infrastructure automation tools, and shell scripting. | Summary: As a Senior or Lead Big Data DevOps Engineer, you will be working with a team responsible for setting up, scaling, and maintaining Big Data infrastructure and tools in private and public cloud environments. Main Responsibilities: • Driving improvement of the efficiency of Big Data infrastructure. • Coordinating cross-team infrastructure and Big Data initiatives. • Leading Big Data – related architecture and design efforts. • Ensuring availability, efficiency, and reliability of the Big Data infrastructure. • Building and supporting tools for operational tasks. • Evaluating, designing, deploying monitoring tools. • Design and implementation of DR/BC practices and procedures. • On-call support of production systems. Requirements: • 7+ years of experience working with Hadoop, preferably Open Source. • 3+ years of leading Big Data, DevOps, SRE, DBA, or development team. • Experience setting up and running Hadoop clusters of 1000+ nodes. • Solid knowledge of NoSQL databases, preferably Cassandra or ScyllaDB. • Experience running and troubleshooting Kafka. • Working knowledge of at least one of: Terraform, Ansible, SaltStack, Puppet. • Proficiency in shell scripting. Nice to have: • Experience with Prometheus. • Experience managing Showflake. • Solid knowledge of Graphite and Grafana. • Python or Perl scripting skills. • Experience with installing and managing Aerospike. • DBA experience with one of: PostgreSQL, MySQL, MariaDB.

Design, build, and maintain developer environments and CI/CD pipelines. Collaborate with various teams to streamline workflows and improve developer productivity. | Proven experience in improving developer productivity and strong expertise in macOS and Linux environments are required. Proficiency in programming languages such as Bash, Python, and TypeScript is essential. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. Lead Developer Experience Engineer We are seeking a hands-on, highly driven Lead Developer Experience Engineer to design, build, and continuously improve the internal platform, tooling, and practices that empower our developers to succeed. Anchored in Developer Experience yet focused on the platform layer, this role sits at the intersection of development, DevOps, and infrastructure and exists to remove friction in how engineers interact with partner groups (e.g., Release Engineering, SRE/Infrastructure, Security) through clear processes and guidelines. You will lead the charter of our internal developer platform and experience, owning the roadmap, establishing core capabilities (CI/CD, build/test, local dev, environments), and driving measurable productivity gains across the company. This role requires a doer with a proven track record of delivering impact in medium to large-scale engineering organizations, someone who thrives at the intersection of development, DevOps, and infrastructure. You will be lead the charter of developer experience, and raise the bar for developer productivity across the engineering org. Responsibilities • Design, build, and maintain local and remote developer environments that are fast, reliable, and consistent. • Maintain and optimize CI/CD pipelines for speed, reliability, and cost-efficiency. • Streamline developer workflows to reduce friction and enable rapid, safe delivery of features. • Build, maintain, and evolve testing environments and frameworks. • Own the end-to-end developer onboarding flow, ensuring engineers can be productive from day one. • Proactively analyze, debug, and resolve complex environment issues across build systems, infrastructure, and tooling. • Champion metrics and observability around developer productivity (build times, test times, CI/CD stability, onboarding duration, etc.) and continuously drive improvements. • Collaborate closely with developers, QA, SRE, and DevOps teams to identify pain points and implement scalable solutions. • Advocate for best practices in code quality, testing, and deployment as part of the developer experience charter.• Introduce AI-powered enhancements where they provide clear productivity gains, such as intelligent testing, onboarding automation, or assisted code reviews. Qualifications • Proven experience improving developer productivity in medium to large engineering organizations. • Strong expertise with macOS and Linux development environments. • Proficiency in Bash, Python, and TypeScript; familiarity with Go or Java is a plus. • Solid experience with containers (Docker, Kubernetes/EKS) and build optimization techniques. • Familiarity with build systems and dependency management tools (pnpm, npm, pip). • Experience with testing frameworks and environments (pytest, Jest/Vitest, JUnit/Testcontainers, etc.). • Familiarity with linting and static analysis tools (SonarQube, SpotBugs, Checkstyle, ESLint, Flake8). • Strong knowledge of CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, or CircleCI) and infrastructure-as-code (Terraform). • Demonstrated experience leveraging frameworks like DORA (lead time, deployment frequency, MTTR, change failure rate) and SPACE (satisfaction, performance, activity, communication, efficiency) to measure and improve developer experience. • Design and support progressive delivery workflows (feature flags, canary releases, blue/green deploys) and ensure rollback strategies are seamlessly integrated into developer pipelines. • Excellent debugging, troubleshooting, and problem-solving skills across complex systems. • Strong collaboration and communication skills, with the ability to influence and drive change across teams. • A hands-on builder mindset—willing to roll up your sleeves, experiment, and deliver results independently. Bonus Skills • Exposure to cloud platforms (AWS) and developer tooling ecosystems. • Contributions to open-source developer tooling or productivity frameworks.• Knowledge of developer onboarding automation and self-service tooling. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $150,000 - $200,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-DD1

The role involves providing insight and guidance on paid media and CRM activation strategies to clients, while developing and managing strategy and analytic roadmaps. It also includes supporting client presentations and collaborating with internal teams to ensure successful project engagements. | Candidates should have over 7 years of experience in a data-driven strategic role with a focus on client engagement, along with a comprehensive understanding of addressable marketing and media strategies. Proven success in creating strategic plans and superior client management skills are essential. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. The Role Zeta is seeking an experienced Data Cloud Consultant to join our growing Data Cloud group in response to rapid client acquisition and the need for additional services support. This is a key role, providing insight and guidance on paid media and CRM activation strategies, based on Zeta’s proprietary data assets, to Director and C-Level executives at clients across all verticals. Our Data Cloud group takes an innovative approach to help marketers identify insights and size opportunities, develop audiences/segments for targeting, construct media mix plans, partner with creative and messaging as well as test and measure the incremental impact of campaigns. The role will help develop and refine the go-to-market approach for Zeta’s business units as well as partner with client services and sales teams to pitch and scope prospect opportunities. In addition, the Director, Data Cloud Strategy will work closely work with internal stakeholders across operations, product, engineering and marketing teams to influence product roadmap as well as support the development of marketing and sales content. The ideal candidate will bring a unique blend of project management, analytical and marketing/media expertise together with the aptitude to think tactically and execute both as an independent contributor and part of a larger team. This role requires client-facing skills and the ability to convey complex concepts in a concise, easy-to-understand manner across stakeholders at various levels and disciplines. A day in the life… Support new business and existing client meetings as SME representing Zeta’s Data Cloud Identifying opportunities and offering omni-channel strategic solutions to the client or prospect; focused on improving marketing outcomes, rooted in data insight and driving the desired business objectives and customer behaviors Partner with internal stakeholders on marketing and PR support Partner with product teams to ensure platform capabilities support client requirements and future revenue opportunities Develop and manage strategy and analytic roadmaps that define workstreams aligning to client objectives and drive omnichannel business impacts Support client presentations and deliverables; working with the account, creative and operations teams Cross-functional team leadership as necessary to ensure successful project engagements; including developing, and evolving, team processes and client deliverables Active participation in practice management, including training for new resources as well as other Zeta business units The Ideal candidate will have… 7+ years of experience in a solutions-oriented data-driven strategic role with a focus on client engagement and interaction A complete and comprehensive understanding of addressable/people-based marketing, digital, media and offline channels, conversion optimization, analytics and business intelligence and marketing technology. In addition, this professional will exhibit superior client management, consulting and solution development expertise. Proven success creating strategic plans by combining various creative/analytical skills with the ability to think tactically on the job A positive and confident demeanor and can effectively delegate in high-pressure situations Requirements: 7+ years of data-driven strategy consulting, planning or client leadership experience, with a major brand, agency or Martech vendor Marketing (Digital, Integrated, CRM, etc.) experience required; emphasis to knowledge and experience in media strategies across Paid Search, Paid Social and Display Understanding of advanced analytics and modeling a plus BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $170,000 - $180,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-DD1

Lead development and management of LLM agent chaining, model orchestration, and marketer-friendly tooling for AI marketing platform. | Requires strong technical product management experience with LLMs, hands-on skills in LangSmith and workflow orchestration, and ability to prototype and troubleshoot AI tools. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE Zeta Global is on the cutting edge of integrating large language models (LLMs) into marketing technology. We are seeking a Product Manager to lead our LLM Operations, focusing on agent chaining, model orchestration, and the development of a marketer-friendly agentic tooling. This role is pivotal in making advanced LLM capabilities accessible to marketers in-line and as dedicated product offerings, bridging the gap between technical complexity and user-friendly applications. RESPONSIBILITIES Agent Chaining and Orchestration: Develop and manage the process of chaining LLM agents for complex workflows, ensuring seamless orchestration and integration within our platform. Model Workbench Development: Lead the creation of a Model Workbench designed for marketers, making it intuitive for non-technical users to leverage LLM capabilities in their workflows. MCP Capabilities: Oversee the registration and maintenance of Model Context Protocol server, ensuring that all model capabilities are well-documented and easily accessible. Agent Evaluation Suites: Build robust evaluation suites for testing and iterating on agent performance, ensuring continuous improvement and reliability. Context Streaming Services: Implement and manage context streaming services that allow for real-time data flow and contextual awareness in agent interactions. Technical Troubleshooting and Prototyping: Actively participate in troubleshooting and debugging using tools like LangSmith, and lead by example in building proof-of-concepts (POCs) to demonstrate the feasibility and potential of new ideas. Advocacy for Quick Iteration: Promote a culture of rapid prototyping and iteration, demonstrating the value of "vibe coding" as a gateway to scalable product development. REQUIREMENTS Experience in Product Management: Demonstrated experience managing complex technical products, particularly those involving LLMs or AI-driven tools. Technical Proficiency: Strong technical background with hands-on experience in tools like LangSmith, and familiarity with workflow orchestration and LLM agent chaining. Problem-Solving Skills: Proven ability to troubleshoot, innovate, and rapidly prototype solutions to demonstrate product feasibility. Communication and Collaboration: Excellent communication skills, with the ability to work closely with cross-functional teams and offshore developers to align on best practices and product goals. Preferred Qualifications: Experience with Agentic Infrastructure: Familiarity with integrating traditional ML with generative models to enhance model explainability and user interaction. Background in Workflow Orchestration: Experience with existing workflow orchestration tools and methodologies. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $170,000 - $180,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases

Manage end-to-end YouTube ad campaigns including setup, optimization, pacing, reporting, and client communication. | 2+ years hands-on Google Ads experience with YouTube ad formats, strong communication and quantitative skills, and a BA/BS degree. | Who We Are Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE The Manager, YouTube Ads is a full-time position responsible for managing end-to-end paid YouTube ad campaigns for Zeta clients. Responsibilities include overseeing all aspects of YouTube ad campaign setup & optimization, pacing management, reporting, and insights. You will serve as a subject matter expert and point of contact for the advertisers you’re managing. The role requires a combination of hands-on ad management as well as client communication. You will be entrusted with a significant level of autonomy to make informed operational decisions based on your knowledge of the Google Ads ecosystem. You will leverage your experience to position campaigns for success and find creative solutions to problems. This position reports to a Group Vice President in the Media Activation division, which oversees paid media for advertisers across Zeta’s business units. Depending on your location, this role will be remote or hybrid (NYC, Nashville, LA, San Francisco). Responsibilities • Own all aspects of YouTube ad campaign setup and optimization as the primary channel manager. • Manage all YouTube campaign formats in Google Ads/Google Ads Editor with Awareness, Consideration, and Conversion objectives. • Act as the internal and external POC for live and upcoming campaigns, make proactive recommendations to achieve client KPIs, implement requested changes, and ensure client requests are operationalized. • Monitor campaign pacing and adjust budgets and bids as necessary to deliver in full. • Manage day to day tasks and responsibilities utilizing team project management platform. Requirements • 2+ years of hands-on experience with Google Ads across all YouTube ad formats and objectives (Awareness, Traffic, and Video Actions). • Thorough understanding of Google Ads mechanics, including KPI optimization, audience targeting, pixel/tag implementations, and bid/budget management. • Proactive approach to campaign optimization and strategy. • Meticulous attention to detail. • Excellent communication skills. • Strong quantitative skills. • BA/BS degree, including quantitative coursework (exceptions will be made for experienced candidates). Preferred But Not Required • Google Ads Editor proficiency. • Paid Search campaign management experience. • PMax and Demand Gen campaign management experience. • Microsoft Ads experience. • DV360 experience. Benefits & Perks • Unlimited PTO • Excellent medical, dental, and vision coverage • Employee Equity and Stock Purchase Plan • Employee Discounts, Virtual Wellness Classes, and Pet Insurance, and more!! SALARY RANGE The salary range for this role is $80,000.00 - $100,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases

Drive and manage strategic partnerships with Snowflake and AWS to generate and accelerate sales pipeline, enable internal sales teams, and evangelize Zeta’s solutions. | 10+ years in sales or partnerships within MarTech, direct experience with Snowflake or AWS, strong technical understanding of their products, proven BD/channel leadership, and ability to collaborate cross-functionally. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. We are seeking a high energy and results-driven Partner Development Director to focus on building and managing strategic relationships with Technology and Cloud Partners, particularly with Snowflake and AWS. You are responsible for driving co-selling partnerships, creating new pipeline, accelerating existing pipeline, and driving awareness and evangelism of Zeta’s solutions among your partners. You are high energy, driven, sales-oriented, with a creative and flexible mindset for bringing joint solutions to market. You have direct experience with Snowflake or AWS, either as an employee or as a PDM, and you thrive in a culture of collaboration, accountability, innovation and entrepreneurship. You will... • Drive new pipeline and accelerate existing pipeline with your partners. • Own new pipeline goals for your partners and hold partners accountable for joint business metrics. • Work with the existing Global Partners & Alliances team and executive leadership to expand relationships with Snowflake and AWS. • Drive internal sales enablement – educating Zeta sellers on how to effectively work with your Tech partners and vice versa. • Evangelize Zeta Global’s value proposition to the Partners' Executive, Sales, and Technical teams to drive continued partner success. • Collaborate with Partner Marketing to run marketing and brand awareness building activities with your partners. • Help articulate and build an internal playbook for outsourcing implementations and run-state services to partners. You have... • Extensive experience with Snowflake or AWS, either as an employee or in leading successful co-selling partnerships with them. • 10 years experience in Sales or Partnerships within the MarTech landscape. Specific experience with ESPs and CDPs a plus. • Proven track record of orchestrating a BD/channel function. • Desire to work in a fast-paced environment with your own driven mentality and desire to get things done with a sense of urgency. • Solid technical foundational understanding of Snowflake and AWS products, architecture, and how their stack integrates with MarTech platforms. • Comfortable getting into technical discussions with internal and external product teams, driving joint Product Requirement Docs to ensure that a joint product build meets your GTM requirements. • Ability to inspire and persuasively communicate ideas, overcome obstacles, lead people, compel partners. • Strong customer and partner focus and ability to see the longer-term vision and strategy that you’re building with each incremental step on a daily basis. • Strong experience and expertise leading and collaborating with cross-functional teams (including Executives, Product, Services, Engineering, Legal organizations, etc.) • Detail oriented, very organized, self-starter, understanding of the psychology of sales & the sales process. You might also have... • Self-starter mentality, yet a team player with a collaborative approach and natural leadership style. • Strategic thinker, innovative and forward-thinking. • Strong negotiator with excellent analytical skills BENEFITS & PERKS • Unlimited PTO • Excellent medical, dental, and vision coverage • Employee Equity • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The compensation range for this role is $150,000 - $200,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-MC1 #LI-Remote

Manage multiple client projects involving media dashboard builds, oversee tagging and tracking implementation, coordinate cross-functional teams, and ensure accurate media insights delivery. | 3-5 years project management experience in marketing/advertising, familiarity with digital media channels, tagging platforms, and strong organizational and communication skills. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE Zeta Global is looking for an experienced and proactive Client Experience Operations Lead to support the delivery of media dashboards and audience creation (1PD and pixel) across multiple client accounts. This role requires strong project coordination skills, attention to detail, organization, a deep understanding of digital media performance, and hands-on familiarity with tagging and pixel tracking technologies. You’ll work closely with Strategic Directors, analytics teams, and operations to ensure that tracking infrastructure is in place to provide accurate, actionable media insights across diverse verticals. Our main job function is to project manage various deliverables for our agency clients. Depending on your location, this role could be hybrid (NYC, Nashville, LA, San Francisco) or remote. Key Responsibilities: Multi-Account Project Management • Support the Program Director on end-to-end project execution for media dashboard builds and enhancements across a portfolio of client accounts. • Develop and maintain timelines, deliverables, and status documentation across multiple workstreams simultaneously. • Serve as the primary point of contact between internal teams (media, analytics, ops and sales) and clients for tracking- and dashboard-related deliverables. • Anticipate and manage resource constraints and shifting client priorities in a fast-paced setting Media Attribution & Tracking Oversight • Collaborate with the ops and analytics teams to ensure proper tagging and tracking is in place to execute projects • Oversee the implementation and validation of pixels/tags across media platforms and client web properties using tools like Google Tag Manager or Adobe • Coordinate with third-party vendors/agencies (e.g., Meta, DV360, TikTok, Campaign Manager 360) to ensure accurate data flows and media tracking. Dashboard Planning & Execution • Translate client reporting needs into data requirements and dashboard specifications. • Potentially work with BI or data visualization teams to build or customize dashboards in tools such as Looker, Datorama, Tableau, or Power BI. • Maintain QA processes to ensure data integrity and proper attribution across channels (paid search, paid social, display, video, programmatic, etc.). • Manage versioning and enhancements as campaign needs evolve. Stakeholder Communication • Facilitate client communications for project milestones, data readiness, and dashboard walkthroughs. • Document tagging requirements and dashboard logic for cross-functional transparency. • Quarterback the internal communication between the teams (sales, data cloud, analytics, ops) to ensure projects are completed on time Qualifications: • Bachelor’s degree in Marketing, Business, Communications, or Data/Analytics-related field; project management certification (e.g., PMP, Agile) is a plus. • 3–5 years of project management experience, with at least 2 years in a marketing/advertising agency environment. • Understanding of digital media channels (SEM, display, social, programmatic, video) and attribution mechanics. • Familiarity with tag/pixel management platforms and third-party tracking integrations (GTM, Adobe Launch, Campaign Manager, Meta, etc.). • Strong organizational and communication skills, with an ability to manage timelines across multiple stakeholders and projects. Preferred Experience: • Exposure to multiple attribution models and how they apply to client KPIs. • Experience working with marketing analytics platforms (GA4, Adobe Analytics, CM360). • Understanding of UTM parameters, conversion events, and media taxonomy standards. What You'll Bring to Zeta: • The ability to juggle multiple client projects without sacrificing quality or clarity. • A proactive approach to solving tracking or data discrepancies before they become client issues. • A collaborative spirit that helps media, analytics, and ops teams stay in sync. • An eye for clean, clear reporting that connects media spend to measurable outcomes. BENEFITS & PERKS • Unlimited PTO • Excellent medical, dental, and vision coverage • Employee Equity • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $70,000 - $90,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-MR1 #LI-Remote

Lead application and platform security initiatives including threat modeling, embedding security in SDLC, monitoring emerging threats, and fostering security awareness. | 5+ years in application security or DevSecOps, strong knowledge of OWASP, cloud security, container tech (Docker, Kubernetes), API security, and AI/ML threat vectors. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. About the Role We’re looking for a highly skilled Lead Application & Platform Security Engineer to lead our application and platform security initiatives. You’ll be responsible for embedding security into every stage of the development lifecycle, from threat modeling through deployment, ensuring secure-by-design practices are consistently applied. Zeta operates at significant scale, supporting billions of consumer profiles and petabytes of data across real-time, AI-powered marketing platforms. In this role, you'll help safeguard our high-performance systems by driving best practices, evaluating emerging threats, and enabling cross-functional teams to build secure, reliable applications. This is a high-impact position with visibility across engineering, product, and executive leadership. This is a hybrid role based out of our San Francisco, CA office. Key Responsibilities Threat Modeling & Security Validation • Lead threat modeling and security architecture reviews for distributed, event- driven systems. • Integrate security code reviews, SAST/DAST, Software Composition Analysis (SCA), and container scanning into CI/CD and AI/ML pipelines. • Coordinate and lead incident simulations specific to AI systems; oversee red/blue team exercises to validate defensive posture. • Conduct security reviews of third-party vendors and tools to ensure alignment with enterprise security standards. Embedding Security into the SDLC • Collaborate with engineers and product teams to build secure features without impeding innovation. • Establish and lead security checkpoints across the software development lifecycle. • Review system designs, architecture, and data flow diagrams to identify and mitigate risks early. • Collaborate with key stakeholders to drive informed Go/No-Go security decisions for all major production deployments. Emerging Threat Monitoring & Proactive Defense • Stay on the forefront of security innovations, including OWASP, cloud-native, and API security practices. • Monitor modern threat vectors like LLM jailbreaks, prompt injection, and data poisoning. • Recommend and implement forward-looking controls to safeguard AI models and data platforms.Security Awareness & Policy Implementation • Evangelize secure coding and AI security through training, brown bag sessions, and workshops. • Develop and roll out internal security policies, standards, and best practices. • Raise awareness of security threats through documentation and hands-on engagement. • Foster a security-first culture across engineering, product, and data teams. What You Need to Succeed • Bachelor’s degree in Computer Science, Cybersecurity, or a related field, or equivalent experience. • 5+ years of experience in Application Security, DevSecOps, or secure software development. • In-depth understanding of OWASP Top 10, SANS CWE Top 25, MITRE ATT&CK for ML, and adversarial threat modeling. • Experience securing modern frameworks and architectures (e.g., React, Node.js, Django, FastAPI). • Familiarity with AI/ML attack vectors including model inversion, adversarial examples, and training pipeline integrity. • Strong foundation in OAuth2, OpenID Connect, JWT, and securing APIs and microservices. • Experience with cloud-native security (e.g., AWS, GCP, Azure) and container technologies (e.g., Docker, Kubernetes). • Strong communication and stakeholder management skills. Nice to Have • Hands-on with tools like Semgrep, Veracode, Checkmarx, SonarQube, Burp Suite, Zap, Trivy, Brakeman, or LangSec. • Certifications such as OSCP, CSSLP, GWAPT, or ML-specific certs (e.g., MITRE ATT&CK Defender for ML). BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $150,000 - $190,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-DD1 #LI-Remote

Lead analytics strategy and measurement for client marketing campaigns, deliver actionable insights, design experiments, and partner cross-functionally to optimize marketing performance. | Master's degree in quantitative discipline, 8+ years in analytics and marketing measurement focusing on email marketing, expertise in advanced analytics and BI tools, strong communication skills. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE Zeta Global is looking for a seasoned, external client-engaging Senior Manager, Data Science & Analytics (individual contributor role) for its ZX Activation division. They will be responsible for prescribing a performance-oriented marketing and analytics strategy to achieve optimal performance in the client’s customer acquisition efforts. This position will partner with cross-functional teams including but not limited to Sales, Client Success, Operations, Engineering, and Data Cloud. You will support strategic growth initiatives by delivering actionable insights to helping clients acquire new customers. You will benefit from a globally distributed Analytics team that provides essential support across data QA, reporting, and tool creation, allowing you to prioritize high-impact strategy work. RESPONSIBILITIES • Strategic Leadership • Define and drive a clear analytics vision aligned to client engagement, media performance, and marketing measurement priorities. • Champion a data-driven culture by embedding analytics into strategic planning, campaign optimization, and decision-making processes. • Lead the development and execution of measurement frameworks tailored to each client’s objectives, ensuring alignment with business goals. • Data & Analytics • Translate data into actionable insights by identifying performance drivers, resolving anomalies, and crafting compelling narratives that demonstrate media impact. • Establish and maintain robust testing frameworks that are statistically valid and operationally scalable. • Drive confidence and alignment by delivering actionable insights rooted in analytics, business strategy, and persuasive communication. • Provide business feedback as a key stakeholder in the development of standardized dashboards and advanced analytics to measure the effectiveness of campaigns. • Leverage predictive and prescriptive analytics to identify trends, opportunities, and risks related to client behavior and retention. • Marketing Measurement • Utilize advanced analytics to quantify marketing impact and ROI, and partner cross-functionally to diagnose and address performance irregularities. • Implement robust A/B and multivariate testing and experimentation protocols to optimize campaigns and maximize impact. REQUIREMENTS • Master’s degree in Analytics, Management Science, MIS or similar quantitative disciplines. • 8+ years of experience in Analytics, marketing measurement, campaign optimizations, with a strong focus on email marketing. • Expertise in advanced analytics tools and Business Intelligence tools. • Proven experience designing and scaling experiments in a digital environment. • Exceptional analytical and problem-solving skills with the ability to translate complex data into actionable insights. • Excellent communication and presentation skills, with the ability to influence senior stakeholders and clients. BENEFITS & PERKS • Unlimited PTO • Excellent medical, dental, and vision coverage • Employee Equity • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $125,000 - $145,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-ND1