ZenBusiness Inc.

Optimize product tools and processes, build enablement and training programs, support capacity planning, and drive prioritization workflows across product teams. | Over 7 years experience in product operations or management with strong facilitation skills and systems-thinking approach. | Who We Are We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance. We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business. If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place. The Role We’re looking for a Senior Product Operations Manager to help scale how Product works across teams. This role sits at the intersection of product strategy, product execution, and enablement—owning the systems, rituals, and tooling that turn company priorities into focused, well-resourced product work. You’ll partner closely with Product, Engineering, Marketing, Sales, and Design leaders to reduce friction, improve clarity, and ensure our highest-priority initiatives have the structure and support to succeed. This is a highly cross-functional, high-impact individual contributor role with broad visibility and influence. Responsibilities Optimize product tools & processes Assess and evolve our product roadmapping & prototyping tooling (e.g., Jira, Confluence, Figma Make, etc) to improve clarity, flow, and automation practices. Identify and pilot AI-enabled opportunities to simplify those workflows, automate manual overhead, simplify Scrum ceremonies and improve decision-making. Establish lightweight, scalable product processes that teams actually want to use to streamline development. Clarify and manage Product Lifecycle milestones with teams. Build enablement & training programs Create documentation and training sessions that upskill teams on new tools, processes, and AI-powered workflows. Act as a force multiplier by ensuring Product teams can self-serve on common processes and tools. Enable focus and resourcing on priority work Be a thought partner to the VP of Product in assessing processes in place and areas for improvement. Partner with Product and Engineering leadership to ensure prioritized initiatives have clear ownership and realistic cross-team resourcing. Support capacity planning, tradeoff conversations, and dependency visibility across teams. Facilitate project intake processes and scope management to ensure clarity before work begins. Drive prioritization workflows and maintain visibility across Enterprise, Velo, Direct Customer Acquisition, GWOC, and WC Ops Platform teams. Help reinforce, iterate, and improve our shared operating model for how product work is prioritized, staffed, and delivered. Act as the connective tissue between cross-functional teams to surface dependencies, blockers, and resourcing constraints early. Run product strategy and ideation rituals In collaboration with the Product Operations team, design and facilitate product brainstorming and planning sessions aligned to company priorities and goals. Translate high-level strategy and goals into structured inputs that help teams generate strong product bets. Create repeatable forums and artifacts that drive alignment, momentum, and clarity. Act as a force multiplier for Product leadership Identify friction points, gaps, or inconsistencies in how product work gets done to bring about resolutions. Bring structure to ambiguity without adding unnecessary process. Serve as a trusted partner to executive leadership on how to scale the organization effectively. Roadmap Delivery Coordinate end-to-end delivery of certain top-priority projects. What we’re looking for 7+ years in Product Operations, Product Management, Program Management, or a similar product-adjacent role. Deep familiarity with modern product teams, tools, and delivery models. Strong facilitation skills—comfortable leading discussions with senior stakeholders. Systems thinker who can balance strategy with execution. Practical experience improving processes and making adjustments (not just documenting them). Curiosity and pragmatism around AI and automation in internal workflows. Bonus: demonstrated experience piloting or implementing AI tools in product workflows Why this role matters This role helps ensure that: Product teams spend more time building and less time untangling the process Company priorities translate into focused, well-resourced product work that takes a test our way in approach. Product leadership has leverage, visibility, and alignment as the organization scales Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact. Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more! Benefits. The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided. Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences. Please check out our careers' page to learn more about our culture, benefits, and open opportunities. *applicable to in-office employees

Lead the development of complex React applications, build and maintain design systems, optimize frontend performance, and collaborate on full-stack API design. | 5+ years of web application development experience, deep expertise in React, TypeScript, CSS solutions, UI/UX passion, and proficiency with AI coding tools. | Who We Are We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance. We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business. If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place. The Role We’re seeking a Senior Software Engineer to join our Growth team. You’ll get experience in building, expanding and maintaining a diverse product suite including our acquisition funnel and onboarding user experience. This is an opportunity to work with a fast paced detailed oriented team of engineers. The team uses an AI first strategy to scale our products and systems with a focus on React, Node, Python and supporting technologies. We strive to ensure our systems are scalable, reliable, and customer-focused. This team reports to a Senior Engineering Manager and is fully remote. Responsibilities Architect & Implement: Lead the development of complex React applications using modern patterns (Hooks, Context, Composition). Design System Leadership: Build, maintain, and document reusable component libraries to ensure visual and functional consistency across our entire ecosystem, MUI experience preferred. Performance & Best Practices: Optimize frontend performance, ensure accessibility compliance, and enforce clean code standards through rigorous peer reviews. Collaborative Design: Partner closely with Product Designers to translate Figma mocks into high-fidelity, responsive layouts, providing technical feedback on UI/UX feasibility. Full-Stack Awareness: Consume and occasionally contribute to API design (Node.js/Python) to ensure seamless data flow between the frontend and backend. Data-Driven Iteration: Use monitoring and analytics (logs, usage metrics) to identify friction points in the user journey and implement UI improvements. AI-Augmented Workflow: Champion the use of AI coding assistants (e.g., Cursor, Claude Code, GitHub Copilot) to accelerate feature delivery, refactor legacy code, and maintain high test coverage. Qualifications 5+ Years of Experience: A proven track record of shipping production-grade web applications. AI Proficiency: Extreme comfort using AI agents to write, debug, and document code. You should be able to demonstrate how you use prompts and context to solve complex architectural problems. React Mastery: Deep expertise in the React ecosystem, including state management, hooks, and performance profiling. CSS Architect: Advanced knowledge of modern styling solutions (Styled-Components, CSS Modules, or Tailwind) and a "CSS-first" mindset for layout logic. The "Design Eye": A passion for UI/UX. You care about the "why" behind a design and have the ability to articulate design system decisions. Engineering Excellence: Experience with TypeScript, modern testing libraries, and frontend build tools. Communication: Ability to bridge the gap between design and backend engineering, explaining complex frontend constraints to non-technical stakeholders. A proactive, self-directed mindset with a track record of suggesting new ideas, improving processes, and contributing to technical direction. Experience mentoring other engineers or a willingness to support team growth. Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact. Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more! Benefits. The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided. Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences. Please check out our careers' page to learn more about our culture, benefits, and open opportunities. *applicable to in-office employees