ZEISS Group

Diagnose, repair, and maintain medical optical equipment at customer sites, ensuring high customer satisfaction. | Minimum of 3 years in electronics, optics, or medical field service, with a relevant technical degree or certifications, and ability to travel extensively. | About Us: How many companies can say they’ve been in business for over 179 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 46,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This position is located in Minneapolis, MN. What’s the role? The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec Surgical Microscopes instrumentation in a designated field service territory. Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support. Sound Interesting? Here’s what you’ll do: Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers’ needs, which may include financial impact to the practice, and patients’ well being. Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database. Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures. Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy. Support revenue growth through the promotion and retention of service agreements. Interface with customers in a professional, pleasant and calm demeanor. Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment. Maintains company-issued test equipment and support tools, including spare parts. Installation and maintenance of equipment at trade shows, as requested and required. Do you qualify? Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service. BS in Electronics, Engineering, or Computer Technology and related fields preferred. A+ and Net+ certification preferred. Theoretical understanding of basic electromechanical, electronic, and optical systems. Basic understanding of troubleshooting techniques and approaches. Must have good verbal and written communication skills. Must have strong computer skills with the ability to obtain specific certifications as required. Must be able to pass required training to service fine mechanics and optics. Ability to effectively service the equipment on which training is completed. Working Conditions and Special Demands: Extensive overnight travel is required by automobile and air. Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory. The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires an average of four (4) hours driving for service calls, per day. Must have a valid driver’s license and good driving record. On occasion, must be able to lift up to 50 pounds. Thirty percent of the average workday is spent standing or walking. The hourly pay range for this position is $32.00 - $40.00. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

Manage and grow sales of ZEISS products within a defined territory, support customers, and collaborate with technical teams and distributors. | Bachelor's degree and experience in sales or technical support, with understanding of manufacturing and engineering processes. | About Us: How many companies can say they’ve been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This candidate needs to be in the Lower Midwest (MO, Southern IL, KS, IA and NE) ideally residing in anywhere within the territory. What’s the role? As a Regional Sales Manager, you get to work with an astonishing team that plays a vital role at Carl Zeiss Industrial Quality Solutions. Show case your skills and experience with process enhancement by strengthening our Team as a Regional Sales Manager within Carl Zeiss Industrial Quality Solutions. In this role as the Regional Sales Manager (RSM) is part of a professional team of sales and application experts successfully representing the Company in a defined geographical region to achieve planned and aggressive sales of Company products through both direct sales force and Distributor network. Within the confines of the Region, the RSM is responsible for the bookings of the entire ZEISS product portfolio focusing primarily on increasing the sale of CMMs in the territory. The RSM will be supported by other team members to sell the balance of ZEISS technologies and is expected to be engaged in closing this business. In order to meet sales objectives, the RSM provides motivation and direction to ZEISS Product Sales Managers, ZEISS Field Application Engineers, and distributor sales personnel. Sound Interesting? Here’s what you’ll do: Represents the Company and its interests. Call on new and existing customers. Achieves monthly, quarterly, and annual sales booking objectives. Achieve targeted sales margins. Identify and create new sales opportunities to build the sales funnel. Work with marketing on events and campaigns to build the sales funnel. Support customers to maintain a high level of customer satisfaction. Work in tandem with our technical team to provide best-in-class product and solution demonstrations. Follow the ZEISS sales process to propose the best solution for the customer’s needs. Identify and share leads with other sales channels. Develop sales and other relevant material for sales events, marketing purposes or to support the sales process. In case of indirect sales, support, train, and guide distributors to meet sales booking objectives. Provide sales booking forecasts. Qualify sales leads and opportunities. Regularly update CRM to reflect all sales activities, relationships & status of sales leads and opportunities. Cooperate with other departments to deliver a good customer experience. Own the customer’s success. Supports sales & marketing events. Do you qualify? 4-year bachelor’s degree Technical background is required. Experience in Sales or Sales Support along with an understanding of capital equipment, manufacturing, and engineering processes. Intermediate working knowledge of Microsoft applications (Word, Excel, PowerPoint) We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Lindsay Walker Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

Support installation, maintenance, and troubleshooting of advanced semiconductor optical systems, ensuring system uptime and customer satisfaction. | Requires a technical degree or extensive hands-on experience with optical, automation, or vacuum technology, preferably in semiconductor or similar industries. | About Us: How many companies can say they’ve been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? The Field Service Engineer is responsible for the installation, preventive maintenance, and ongoing support of advanced semiconductor manufacturing systems used to generate photomask aerial images (AIMS) utilizing the latest EUV wavelength technology. This is a field-based role located in Santa Clara, CA, supporting a dedicated local semiconductor manufacturing customer. The role requires hands-on technical expertise, strong troubleshooting skills, and close collaboration with the customer to ensure optimal system performance and uptime. Sound Interesting? Here’s what you’ll do: Troubleshoot complex optical mask making equipment. Ability to make and oversee technically complicated equipment repairs. Ability to maintain and replace advanced EUV light source systems and perform optical alignment of equipment is required. Maintain systems to achieve the contractually obligated equipment uptime performance. Schedule and perform all recommended Preventative Maintenance activities. Actively participate in meetings with ZEISS and customer teams. Communication of repair/service strategies including risk mitigation analysis and schedule Report all system actions/events and daily activities in field service reports. Communicate system and site issues to factory level support and follow-up to achieve resolution of customer’s open issues. Close teamwork and communication with customer including excellent customer relationships. Do you qualify? Technical degree required (Bachelor’s in Engineering or Science); or 10+ years of relevant hands-on experience as a substitute Preferred fields: optics, automation, or vacuum technology Prior experience as a field-based Service Engineer, ideally within the semiconductor industry, supporting complex optical and/or vacuum equipment Working knowledge of FAB cleanroom protocols Preferred: experience with mask making equipment We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! Compensation The annual pay range for this position is $104,000 – $130,000 The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. Your ZEISS Recruiting Team: Maria Khalil Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

Drive sales growth of Zeiss Digital Product Portfolio through customer engagement, demonstrations, and product training, while supporting regional sales teams. | Minimum 5 years of relevant sales experience in software solutions, with expertise in networking and connectivity, and strong organizational and communication skills. | About Us: How many companies can say they have been in business for over 178 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? The Sales Manager, Digital Sales, is responsible for selling the Zeiss Digital Product Portfolio. This position will drive sales growth through communication and in-person interactions with current and prospective customers, while training and mentoring the wider sales workforce in data management and instrument connectivity solutions. While meeting individual sales goals, the Sales Manager, Digital Sales must develop extensive product knowledge of data management and instrument connectivity in the Digital Product line, including networking solutions to the practice, and an awareness of market conditions and competition. This role is expected to communicate with management frequently on all sales activities, ideas, market and competitive activities, and will represent CZMI in maintaining the highest standards of business ethics, professionalism and customer care. The Sales Manager, Digital Sales, will engage upstream marketing to assist in development of new product specifications, and downstream marketing to develop product launch plans and specifications. It will support Regional Sales Managers & Directors in their territories by providing lead generation, demo/evaluation support, product training, attendance at regional trade shows, etc. Sound Interesting? Here’s what you’ll do: Sales responsibility for Digital Portfolio products. Attain or exceed yearly assigned product revenue, profit, and product mix quotas. Schedule and host personal/online product demonstrations for customers, potential customers, and their respective IS/IT operations staff. Drive adoption through on-site visits. Become the Connectivity “product champion” and technical expert for assigned products. Maintain, analyze, and utilize territory records, contact management software and other information. Represent and sell Zeiss Digital Portfolio products at trade shows and meetings Educate and follow-up with thought leaders on the operation, utilization and application of our products. Work with Sales Managers to support sales including, but not limited to lead generation, demo/evaluation support, product training, attendance at regional trade shows. Work frequently with Regional Sales Managers, KAM, SAM, SUR, REF and DP to review opportunities, schedule demonstrations and help close business for their specific product line. Provide timely, accurate and constructive written and oral communications to management regarding expected sales planned monthly activity. Engage marketing teams on new product specifications and related issues. Foster and develop lead generation via digital marketing channels. Lead generation and conversion with handover to implementation team. Lead management and reporting with tools such as Salesforce. Close collaboration with implementation, training, and support teams to drive product adoption. Develop and implement creative and profitable tactical marketing approaches to the individual demands of the representative’s region. All paperwork and other requested information should be furnished in a complete and timely manner. Maintain currency of and adhere to applicable GMP and ISO 9001 processes and procedures. Abide by state and federal employment laws. Follow-up with customers to ensure timely implementation and training while maximizing customer satisfaction. Note: Essential functions may not be limited to the tasks and responsibilities listed within this section. Ordering of essential functions does not necessarily reflect importance of item. Do you qualify? 5 years’ relevant sales experience in software solutions & services required, medical software experience preferred. Knowledge of EMR/EHR business models a strong plus. Experience and familiarity with CZMI products and line of business preferred but not required. Expertise in networking and connectivity required, PACS knowledge preferred. High level of technical and clinical knowledge within the ophthalmology and optometry field. Strong organizational and communication skills with peers, customers, and physicians. Computer literacy in standard business software such as word processing, spreadsheet and presentations. Develop expertise in product application and practice management implications. Must possess a valid driver’s license. The annual starting salary for this position is $130,000 plus sales commission. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! Your ZEISS Recruiting Team: Lindsay Walker Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

Diagnose, repair, and maintain medical optical equipment in the field, ensuring customer satisfaction. | Minimum 3 years of experience in electronics, mechanics, optics, or medical field service; BS in related field preferred; strong troubleshooting skills; ability to travel extensively. | About Us: How many companies can say they’ve been in business for over 179 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This position is located in Indiana . Overnight travel 3-4 nights a week. Overtime and Peridium included. What’s the role? The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec instrumentation in a designated field service territory. Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support. Sound Interesting? Here’s what you’ll do: Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers’ needs, which may include financial impact to the practice, and patients’ well being. Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database. Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures. Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy. Support revenue growth through the promotion and retention of service agreements. Interface with customers in a professional, pleasant and calm demeanor. Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment. Maintains company-issued test equipment and support tools, including spare parts. Installation and maintenance of equipment at trade shows, as requested and required. Do you qualify? Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service. BS in Electronics, Engineering, or Computer Technology and related fields preferred. A+ and Net+ certification preferred. Theoretical understanding of basic electromechanical, electronic, and optical systems. Basic understanding of troubleshooting techniques and approaches. Must have good verbal and written communication skills. Must have strong computer skills with the ability to obtain specific certifications as required. Must be able to pass required training to service fine mechanics and optics. Ability to effectively service the equipment on which training is completed. Working Conditions and Special Demands: Extensive overnight travel is required by automobile and air. Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory. The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires an average of four (4) hours driving for service calls, per day. Must have a valid driver’s license and good driving record. On occasion, must be able to lift up to 50 pounds. Thirty percent of the average workday is spent standing or walking. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

Developing new business sales and managing customer relationships in the surgical equipment market. | Five plus years of sales experience with high technical/clinical product knowledge, strong organizational and negotiation skills. | About Us: How many companies can say they have been in business for over 178 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? The Senior Account Manager is a motivated individual with an entrepreneurial spirit, hunter mentality, skilled negotiator and has proven capital equipment sales experience. The Account Manager is responsible for the development of new business equipment sales and profits (P&L) in a specific territory. They commit to an annual sales budget, develop an annual business plan to achieve territory objectives, and forecast monthly equipment pipeline. The Account Manager must be a team player, develop excellent clinical and technical knowledge, and demonstrate a high business acumen for the surgical market. Expected to work effectively within their territory to ensure the growth of the entire Zeiss surgical equipment portfolio to optimize customer workflow experience. Must report on their activities weekly and must represent the company in keeping with the highest standards of business ethics and professionalism. Responsible for communicating with management any ideas, market trends or competitive activities. Sound Interesting? Here’s what you’ll do: Maintain currency of, and adhere to applicable GMP and ISO 9001 processes and procedures. Abide by state and federal employment laws. Attain or exceed yearly revenue and profit quotas for region of responsibility while managing a specific expense budget. Make scheduled personalized sales demonstrations to the surgeons, operating room staff, and administration at facilities in region of responsibility. Work effectively in a team environment to ensure lead sharing, account management, and account development. Maintain, analyze and utilize territory records and other information to efficiently organize, plan, execute, and measure results. Educate and follow up with surgeons, operating room staff, and administration on the operation, utilization and application of our products to ensure overall customer satisfaction. Provide timely, accurate, and constructive written and oral communications to management regarding expected sales planned monthly activity. Operates a specific cost center (business) to control sales, expenses, inventory and accounts receivable. Maintain SFDC reports, dashboards and updates relative to opportunities, leads and sales funnel. Develop and implement synergy opportunities among other Zeiss companies, Carl Zeiss Meditec field service and other corporate partners when such programs arise. Develop and implement creative and profitable marketing approaches to the individual demands of the representatives region. All paperwork and other requested information should be furnished in a complete and timely manner. SFDC updates, Concur, Fleet, CurioZ. etc Do you qualify? Four-year college degree or equivalent. Five plus (5+) years’ sales experience. High level of technical/ clinical product knowledge. Ability to manage multiple tasks. Strong organizational and communication skills. Computer literacy in word processing, spreadsheet and database management. Exceptional negotiating and diplomacy skills. Develop expertise in product application and practice management implications. Safely operate a motor vehicle and maintain a valid motor vehicle license. The annual starting base salary for this position is $100,000 plus sales commission. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! Your ZEISS Recruiting Team: Lindsay Walker Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

Manage territory sales, develop business plans, educate clients on product use, and meet revenue targets. | Five or more years of sales experience with technical/clinical product knowledge, strong organizational skills, and a valid driver's license. | About Us: How many companies can say they have been in business for over 178 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? The Senior Equipment Specialist is a motivated individual with an entrepreneurial spirit, hunter mentality, and a skilled negotiator and has proven capital equipment sales experience. The Senior Equipment Specialist is responsible for the generation of new business sales and profits (P&L) in a specific territory. They commit to an annual sales budget, develop an annual business plan to achieve territory objectives, and forecasts monthly equipment pipeline. The Senior Equipment Specialist must be a team player, develop excellent clinical and technical knowledge, and demonstrate a high business acumen for the surgical market. Must report on their activities weekly and must represent the company in keeping with the highest standards of business ethics and professionalism. Responsible for communicating with management any ideas, market trends or competitive activities. Sound Interesting? Here’s what you’ll do: Maintain currency of and adhere to applicable GMP and ISO 9001 processes and procedures. Abide by state and federal employment laws. Attain or exceed yearly revenue and profit quotas for regions of responsibility while managing a specific expense budget. Make scheduled personalized sales demonstrations for the surgeons, operating room staff, and administration at facilities in region of responsibility. Work effectively in a team environment to ensure lead sharing. Work with Posterior and Anterior specialists to ensure effective account management post equipment sale. Maintain, analyze and utilize territory records and other information to efficiently organize, plan, execute, and measure results. Educate and follow up with surgeons, operating room staff, and administration on the operation, utilization and application of our products to ensure overall customer satisfaction. Provide timely, accurate, and constructive written and oral communications to management regarding expected sales planned monthly activity. Operates a specific cost center (business) to control sales, expenses, inventory and accounts receivable. Maintain SFDC reports, dashboards and updates relative to opportunities, leads and sales funnel. Develop and implement synergy opportunities among other Zeiss companies, Carl Zeiss Meditec field service and other corporate partners when such programs arise. Do you qualify? Four-year college degree or equivalent. Five plus (5+) years’ sales experience. High level of technical/ clinical product knowledge. Ability to manage multiple tasks. Strong organizational and communication skills. Computer literacy in word processing, spreadsheet and database management. Exceptional negotiating and diplomacy skills. Develop expertise in product application and practice management implications. Safely operate a motor vehicle and maintain a valid motor vehicle license. The annual starting base salary for this position is $100,000 plus sales commission. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! Your ZEISS Recruiting Team: Lindsay Walker Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

Promote and increase sales of Form and Surface Contour systems within the designated territory, build customer relationships, and support marketing and product launch activities. | Bachelor's degree in engineering or related field, 2-5 years of proven experience in technical sales, preferably in metrology or precision measurement systems. | About Us:How many companies can say they have been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What's the role? The Product Sales Manager (PSM) is a sales professional who is highly motivated, results-driven, and possesses technical proficiency. Their main objective is to promote and increase sales of Form and Surface Contour systems within their designated territory.Sound Interesting? Here's what you'll do: Sales & Customer EngagementEngage new and existing customers to achieve sales booking objectives.Identify and create new sales opportunities to expand the company's market presence.Frequently visit key customers and channel partners to build relationships and drive sales.Explore innovative ways to support customers and provide exceptional service.Collaborate closely with the technical team to deliver top-notch product and solution demonstrations.Follow the ZEISS Sales Process to propose the best solutions for customers' specific needs.Sales EnablementKeep salesforce CRM updated with all sales activities, including status of leads & opportunities.Help regional sales teams with challenging system configurations to support competitive offers.When needed, support Product Management with sales and project margin calculations.Training & CollaborationWork with the Director of Product Management to develop annual product plans, including launch, forecast, pricing, packaging, and promotion recommendations.Provide continuous sales, channel partner, and application product training.Communicate regularly with Accretech counterparts as needed.Marketing & Product SupportContribute content to Marketing for product launches, to enable new opportunity generation.With a deep understanding of customer needs, market trends, and applications, support Marketing with product messaging and promotional materials.Monitor and communicate competitor and market developments.Planning & Resource ManagementDefine demo inventory and other resources needed for assigned products.Support sales and marketing events to promote products and engage with potential customers.Do you qualify? Bachelor's degree in engineering or related field. A background in Mechanical, Industrial, or Manufacturing Engineering is preferred.2-5 years of proven experience in technical sales, preferably in the field of metrology or precision measurement systems.We have amazing benefits to support you as an employee at ZEISS!MedicalVisionDental401k MatchingEmployee Assistance ProgramsVacation and sick pay The list goes on! Why Join ZEISS?At ZEISS, we are committed to innovation and excellence. By joining our team, you will have the opportunity to influence key public policy decisions and contribute to the strategic direction of a leading global technology company. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth.Your ZEISS Recruiting Team:Lindsay WalkerZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Manage and grow sales of surgical equipment within a territory, develop customer relationships, and meet revenue targets. | Five plus years of sales experience with high technical/clinical product knowledge, strong organizational and negotiation skills. | About Us: How many companies can say they have been in business for over 178 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? The Senior Account Manager is a motivated individual with an entrepreneurial spirit, hunter mentality, skilled negotiator and has proven capital equipment sales experience. The Account Manager is responsible for the generation of new business equipment sales and profits (P&L) in a specific territory. They commit to an annual sales budget, develops an annual business plan to achieve territory objectives, and forecasts monthly equipment pipeline. The Account Manager must be a team player, develop excellent clinical and technical knowledge, and demonstrate a high business acumen for the surgical market. Expected to work effectively within their territory to ensure the growth of the entire Zeiss surgical equipment portfolio to optimize customer workflow experience. Must report on their activities weekly and must represent the company in keeping with the highest standards of business ethics and professionalism. Responsible for communicating with management any ideas, market trends or competitive activities. Sound Interesting? Here’s what you’ll do: Maintain currency of and adhere to applicable GMP and ISO 9001 processes and procedures. Abide by state and federal employment laws. Attain or exceed yearly revenue and profit quotas for regions of responsibility while managing a specific expense budget. Make scheduled personalized sales demonstrations for the surgeons, operating room staff, and administration at facilities in region of responsibility. Work effectively in a team environment to ensure lead sharing, account management, and account development. Maintain, analyze and utilize territory records and other information to efficiently organize, plan, execute, and measure results. Educate and follow up with surgeons, operating room staff, and administration on the operation, utilization and application of our products to ensure overall customer satisfaction. Provide timely, accurate, and constructive written and oral communications to management regarding expected sales planned monthly activity. Operates a specific cost center (business) to control sales, expenses, inventory and accounts receivable. Maintain SFDC reports, dashboards and updates relative to opportunities, leads and sales funnel. Develop and implement synergy opportunities among other Zeiss companies, Carl Zeiss Meditec field service and other corporate partners when such programs arise. Develop and implement creative and profitable marketing approaches to the individual demands of the representative’s region. All paperwork and other requested information should be furnished in a complete and timely manner. SFDC updates, Concur, Fleet, CurioZ. Etc. Do you qualify? Four-year college degree or equivalent. Five plus (5+) years’ sales experience. High level of technical/ clinical product knowledge. Ability to manage multiple tasks. Strong organizational and communication skills. Computer literacy in word processing, spreadsheet and database management. Exceptional negotiating and diplomacy skills. Develop expertise in product application and practice management implications. Safely operate a motor vehicle and maintain a valid motor vehicle license. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! Your ZEISS Recruiting Team: Lindsay Walker Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

Design, implement, and support SAP S/4HANA P2P solutions including integration, testing, and post-implementation support across global projects. | Proven SAP S/4HANA solution consultant experience in P2P domain, ABAP skills, SAP certifications, bachelor's degree in IT or related field, and strong analytical and communication skills. | About Us: How many companies can say they’ve been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? The S/4 HANA Purchase to Pay (P2P) Solution Consultant Americas Hub is a pivotal role responsible for the design and implementation of both functional and technical S/4 HANA solutions within the Purchase to Pay domain across various roll-in projects. The position specializes in optimizing and managing the end-to-end procurement and accounts payable processes using SAP solutions. It is essential for ensuring efficient, cost-effective procurement operations and accurate, timely payment processing. This critical position requires a profound understanding of SAP best practices, the ability to integrate these with auxiliary systems, and the expertise necessary to deliver high-quality solutions that meet complex business and IT demands. As an internal consultant within the corporate IT function, you will oversee the further development and adaptation (customizing & development) in the supply chain environment within SAP ERP worldwide for the ZEISS business units. As part of the technical SAP team, with system responsibility, you form the creative bridge to the specialist departments and provide support. Sound Interesting? Here’s what you’ll do: • Design and implement comprehensive SAP S/4HANA solutions tailored for the P2P process, ensuring seamless integration with satellite systems based on specified business and IT requirements. Develop SAP P2P solutions to streamline procurement, purchasing and payment activities. • Develop and validate technical and functional specifications to align with global template processes and adhere to industry best practices whilst meeting business objectives. • Efficiently coordinate and direct development tasks towards global development factories, ensuring projects are completed on time and to high standards. • Set up master data, procurement processes, invoice processing, and payment workflows. • Integrate with external systems for vendor management, electronic invoicing and payment processing. • Facilitate clear and effective communication between development teams and stakeholders to ensure alignment and clarity on project objectives. • Provide expert guidance on SAP best practice architectures and technologies, significantly enhancing the capabilities of deployment teams. • Continuously evaluate and challenge any deviations from established processes, advocating strongly for standardization to maintain solution integrity. • Ensure strict adherence to established architecture principles and standards, maintaining consistent quality across all solutions. • Conduct thorough reviews of configuration and functional specification documents, managing the approval process to ensure compliance and accuracy. • Support comprehensive testing activities, including the coordination of bug-fixing efforts, to ensure the reliability and performance of deployed solutions. • Oversee the preparation and execution of test plans, ensuring they align with project timelines and uphold quality standards. • Provide essential support during cutover, migration, and hyper care phases, ensuring smooth transitions and stabilization of the end-to-end P2P process domain. • Address and resolve post-implementation issues, facilitating continuous improvement and optimization of deployed solutions. • Be the contact person in 2nd and 3rd level support for implemented SAP S/4 and R/3 systems. • Find and create solutions to current problems. • Carry out root cause analyses and develop solutions to resolve recurring errors Do you qualify? • Proven experience as a solution consultant or architect in SAP transformation projects, particularly within the Purchase to Pay (P2P) domain. • In-depth knowledge of SAP S/4HANA technologies, including cloud integration, and their integration with third-party systems. • Comprehensive understanding of global template processes within the P2P and other related domains. • Relevant SAP certifications or equivalent professional qualifications. • Able to read and evaluate ABAP source code • Ideally you can develop in ABAP (bug fixes and changes) • Strong analytical skills with the capability to decipher complex scenarios and data. • Excellent communication skills, with the ability to effectively articulate complex concepts and engage with stakeholders at all levels. • A bachelor’s degree in information technology, Computer Science, Business Administration, or a related field. Nice to Haves: • Additional professional certifications in project management or related fields. • Proven experience in leading cross-functional teams in a multinational environment. • Demonstrated expertise in cloud solutions and their integration with SAP S/4HANA. • Proficiency in using project management tools and methodologies. Working Conditions and Special Demands: • Travel: will be required and may increase for limited periods during go-live/post-go-live at different ZEISS locations across the Americas. Occasional business trips to Germany can also be required. Compensation: The annual salary range for this position based on location: • Southeast: 105,000 - 125,000 • San Francisco Bay Area: 145,000 – 165,000 • Central/Midwest Regions: 105,000 – 125,000 The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. Your ZEISS Recruiting Team: Maria Khalil Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Manage customer workflow optimization, lead project implementation, support post-installation customer needs, collaborate across teams, and advocate for customer solutions in AI-enabled microscopy workflows. | Masters or higher in Life Sciences, 5+ years in project management and technical sales of software workflows, expertise in microscopy, AI, automation, workflow optimization, and software product management. | About Us: How many companies can say they’ve been in business for over 178 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? We are seeking a Senior Customer Experience Manager, Automation to join our North American team focused on Scaling Workflow Solutions (SWS) and OEM Sales and Customer Experience. This role is critical in driving customer success through the development and implementation of AI and automated microscopy-enabled workflow solutions. Sound Interesting? Here’s what you’ll do: Customer Workflow Optimization: Collaborate with Emerging Business and Sales teams to assess customer needs and develop Proof of Concept workflows to support the sales process. Act as the local Project and Implementation Manager for joint development projects, ensuring seamless execution and customer satisfaction. Serve as the primary post-installation contact, optimizing workflows, improving tool usability, and addressing customer needs with urgency. Customer Engagement & Support: Visit customer sites to understand workflows and develop tailored solutions. Mobilize North American and Headquarters resources to ensure customer success and satisfaction. Participate in business reviews with key accounts, addressing challenges and tracking KPIs such as uptime, productivity, and system performance. Collaboration & Advocacy: Work closely with Product Management, Solutions Lab, and Service teams to develop customized software solutions and proactive care strategies. Represent the SWS and OEM business in meetings, workshops, and exhibits, advocating for customer needs and market insights. Provide regular reports on installations, SaaS usage, escalations, and customer feedback, driving continuous improvement. Do you qualify? Masters or higher in Life Sciences or related fields, preferably from an accredited college or university 5+ years work experience in project management, customer interactions and technical sales in Software Workflows is required Knowledge in the wide range of light microscopy, life science applications, automation, workflow optimization, Data Management, AI based analysis and Cloud enabled technologies is required Solution oriented problem solver with excellent verbal and written communication skills Proficiency with the scientific SW ecosystem and/or experience in machine learning / deep learning techniques is advantageous Expertise in Commercial Workflow Development Process and or Software Product Management is required. This should include experience in Market Analysis, Customer requirements, Feature Prioritization, Development, Validation, Competitive Positioning, Market Rollout, Key Customer Management and ongoing Support Positive “can do” attitude coupled with a willingness to continuously acquire product and application knowledge independently Working Environment: Customer Visits will require a moderate volume of travel Strong people skills Excellent time management skills, analytical skills and solid understanding of financials Strong Coaching abilities Ability to function within a team environment and adhere to robust process-oriented methods We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! Your ZEISS Recruiting Team: Holly Greenwood-Mosher Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

The Field Support Engineer II installs, repairs, upgrades, and performs preventative maintenance on Carl Zeiss Meditec instrumentation. They represent the company at customer locations and work to achieve high customer satisfaction. | Candidates should have 0-3 years of field service experience and a BS in Electronics, Engineering, or Computer Technology is preferred. A+ and Net+ certifications are also preferred, along with good communication and computer skills. | About Us: How many companies can say they’ve been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This position is located in Minnesota and also covering Indiana. Travel expected for training in California What’s the role? The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec instrumentation in a designated field service territory. Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support. Sound Interesting? Here’s what you’ll do: Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers’ needs, which may include financial impact to the practice, and patients’ well being. Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database. Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures. Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy. Support revenue growth through the promotion and retention of service agreements. Interface with customers in a professional, pleasant and calm demeanor. Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment. Maintains company-issued test equipment and support tools, including spare parts. Installation and maintenance of equipment at trade shows, as requested and required. Do you qualify? 0 – 3 years of previous field service experience required. BS in Electronics, Engineering, or Computer Technology and related fields preferred. A+ and Net+ certification preferred. Theoretical understanding of basic electromechanical, electronic, and optical systems. Basic understanding of troubleshooting techniques and approaches. Must have good verbal and written communication skills. Must have strong computer skills with the ability to obtain specific certifications as required. Must be able to pass required training to service fine mechanics and optics. Ability to effectively service the equipment on which training is completed. Working Conditions and Special Demands: Extensive overnight travel is required by automobile and air. Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory. The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires an average of four (4) hours driving for service calls, per day. Must have a valid driver’s license and good driving record. On occasion, must be able to lift up to 50 pounds. Thirty percent of the average workday is spent standing or walking. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. The hourly pay range for this position is $31.00 - $39.00. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

The Field Service Engineer is responsible for the installation, preventive maintenance, troubleshooting, and general upkeep of ZEISS semiconductor systems. This role involves delivering excellent customer support and ensuring optimal system performance. | Candidates should have a Bachelor’s degree in Engineering, Optics, or Mechatronics, or equivalent experience with at least 5 years in the industry. Strong customer orientation, technical experience in the semiconductor industry, and good communication skills in English are essential. | About Us: How many companies can say they’ve been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? Responsible for installation, preventive maintenance, troubleshooting, and general upkeep of cutting-edge ZEISS semiconductor systems. This is a field-based role with a primary location in Fremont, CA, requiring international travel for training and collaboration with factory experts. The engineer delivers excellence in customer support, ensuring optimal system performance and customer satisfaction. Sound Interesting? Here’s what you’ll do: Install, maintain, troubleshoot, and repair ZEISS 3D Tomo Inspection & Metrology Technology and Mask Shop Solutions. Perform hands-on operation, service, and upkeep of FIB-SEM systems. Complete service reports, quality forms, and expense documentation within set timelines. Manage spare parts inventory, including ordering and returns. Schedule and coordinate service activities with customers, maintaining clear communication with ZEISS Service Management and the Customer Interaction Center. Provide timely updates to customers and internal teams regarding equipment status and ongoing projects. Travel initially across the U.S. and later to Germany for in-depth training and collaboration with factory experts. Support the development and testing of new service strategies, create training materials, and conduct training sessions. Act as the primary liaison between the German factory, local support, management, and end customers. Other duties as assigned. Do you qualify? Bachelor’s degree in Engineering, Optics, or Mechatronics preferred, or equivalent with 5 years of industry experience in optics or mechatronics. High customer orientation, flexibility, and willingness to work varying service hours. Ability to read and interpret electrical and mechanical engineering documentation and schematics. Technical experience in the semiconductor industry; experience in optics is preferred. Ability to work independently, strong hands-on skills, and assertiveness. Good written and verbal communication skills in English. Proficiency with Windows operating systems, word processing, email applications, and databases/CRM systems. Must be willing to travel periodically, including internationally. Compensation: Annual Pay Range: $97,000 – $122,000 The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. Your ZEISS Recruiting Team: Maria Khalil Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

The Field Service Specialist installs, repairs, upgrades, and performs customer-critical repairs on Carl Zeiss Meditec instrumentation in their assigned regional area. They are responsible for maintaining effective communication with customers and internal teams to ensure high levels of customer satisfaction. | A BS in Engineering or related fields is preferred, along with a minimum of 6 years of related experience. Candidates must possess current vendor credentials and demonstrate strong communication and technical skills. | About Us: How many companies can say they’ve been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This position is located in MO. What’s the role? The Opthalmic Systems (OS) or Microsurgery (MS) Field Service Specialist independently, or with minimal supervision, installs, repairs, upgrades and performs customer-critical repairs on Carl Zeiss Meditec instrumentation (OS/MS) in their assigned regional area. The Field Service Specialist will represent Carl Zeiss Meditec at customer locations and work to resolve escalated issues with a high level of customer satisfaction expected. This role is responsible for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Field Service Specialists are expected to maintain a high level of professional communication with their team, customers, management, Sales and Technical Support. Sound Interesting? Here’s what you’ll do: Works in conjunction with the Field Service Area Manager, Field Service Supervisor and local Field Support Engineer (FSE) on high-profile escalations. Also works closely with sales partners, Clinical Application Specialists (CAS) and other product managers when issues occur to ensure maximum uptime for all diagnostic equipment. Manage escalations with the local area FSE and travel to the site when required. Effectively diagnose and repair all designated products within the assigned service area, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. Must be knowledgeable in all service bulletins related to Zeiss OS or MS equipment. Audits field service reports for complete and accurate information. Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures. Support revenue growth through the promotion and retention of service agreements. Communications with internal and external customers are professional, calm and effective. Examine difficult customer issues and arrive at a satisfactory result as demonstrated by consistently meeting established customer service levels. Maintain effective area management and expense control. May assist in training and mentoring new hires. Develop strong relationships with key customers. Supports the business at trade shows by installing and maintaining equipment. Mentoring, coaching, instructing & educating FSE’s on operation and maintenance of equipment. Manage regional escalations by communicating with the local area Manager, Supervisor, FSE and account stakeholders. Maintain company-issued test equipment and support tools. Identify up-sell and new sales opportunities. Do you qualify? BS in Engineering, Electronics, Computer Technology, computer networks or related fields preferred. Relevant experience may be considered in lieu of university degree. Must be a Zeiss FSE for a minimum of 3 years. Minimum of 6 years total related experience in Electronics, Fine Mechanics, Electro-mechanical, Optics Data management, including Networking or Medical Field Service. Must possess, and maintain, current vendor credentials. A+ and Net+ certification and thorough knowledge of ophthalmic anatomy preferred. Demonstrated ability to generate appropriate customer satisfaction results Must have excellent verbal and written communication skills. Must have strong computer skills. Must pass required training to service fine mechanics and optics. Excellent project and time management skills. Must support all product lines within assigned discipline, including new product releases and launches. Must have a thorough understanding of schematics and complex technical data. Basic understanding and knowledge of ophthalmic anatomy and diseases of the eye, i.e., CCOA certification or equivalent preferred. Must be self-directed and results oriented. The salary range for this position is $97,000 - $113,400. The salary offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.