Zapier

Design and scale identity and access management systems including OAuth/JWT infrastructure and service-to-service authentication. | Experienced fullstack or platform engineer with expertise in authentication/authorization systems, OAuth, JWT, and modern permission models, capable of working across the stack and collaborating across teams. | AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: March 17, 2026 Updated: April 29, 2026 Location: Americas - North, Central and South America Zapier is building the foundational systems that enable users and services to securely interact across our platform. As a Senior Fullstack Engineer on the Identity Platform team, you’ll design and scale the systems that define and enforce access across Zapier — from permissions and policies to OAuth/JWT infrastructure and service-to-service authentication. This is a high-impact platform role: you’ll shape how access is modeled, enforced, and scaled across Zapier, establishing consistent patterns that power secure interactions across a large, distributed system. The systems you build will be used by many teams and services, forming the foundation for how authentication and authorization work across the company. Your work will directly support Zapier’s core product strategy and influence how access is enforced at scale, enabling secure automation, enterprise-grade governance, and the next generation of capabilities across the platform. About you • You’re an experienced fullstack or platform engineer who has built real-world authentication and authorization systems at scale. You’ve helped define or evolve IAM platforms—not just used them—through collaboration across engineering, product, and other stakeholders. You bring experience with OAuth, JWTs, token-based authentication, and service-to-service auth, and are comfortable working with modern permission models such as RBAC, ABAC, or relationship-based access control. • You think in platforms, not features. You’ve built shared systems other teams depend on, and understand how to design stable APIs, manage breaking changes, and maintain strong boundaries as systems scale. You have solid systems instincts and consistently consider security, scalability, and correctness in your designs. • You’re comfortable working across the stack. This is a fullstack role on a platform team—you’ll primarily build backend systems, but also contribute to developer-facing UIs and tooling when needed. You don’t need to be an expert in every layer, but you’re not blocked by any of them. • You move quickly and work well in ambiguity. You believe building enterprise-grade systems can be both fast and secure, and you use that mindset to ship working solutions early, using prototypes to drive alignment rather than waiting for perfect specs. You’re comfortable iterating, discarding work when needed, and treating it as part of the learning loop. • You use AI agents as a core part of your workflow, leveraging them to explore codebases, accelerate development, and prototype solutions quickly. You understand their limitations, continuously refine your approach, and help others on your team work more effectively with them. • You operate with strong ownership and communication. You take initiative, work transparently in an async environment, and keep stakeholders informed without being asked. You’re comfortable engaging directly with both internal engineering teams and enterprise customers, and you use written artifacts, prototypes, and demos to influence and drive clarity and alignment. Things you'll do • Be a thought leader in the Identity domain, helping to set the vision for our platforms to enable Zapier’s engineering teams to move fast and securely • Partner with Product and Engineering leadership to define and implement Zapier’s Governance strategy. Evolve Zapier’s IAM platform to provide consistent, reliable controls for our largest Enterprise customers • Design and evolve authorization systems that power permissions, roles, policies, and access control across Zapier’s ecosystem • Build and scale OAuth and token infrastructure, including access tokens, refresh tokens, and scopes. Lead cross-team efforts to unify and simplify auth patterns across Zapier • Develop and maintain JWT infrastructure (signing, validation, key rotation) used across APIs and services • Define and implement service-to-service authentication patterns (client credentials, service identity, token propagation) • Improve and enforce authorization consistency across services through SDKs, middleware, and shared platform patterns • Partner with product and infrastructure teams to standardize access control models across the product • Drive platform-level decisions around security, performance, and scalability of access management systems Level This is a Senior Engineer role. Senior engineers at Zapier own outcomes end-to-end within their team and extend impact beyond it. You'll coordinate across ownership boundaries, shape technical direction for adjacent systems, and bring other engineers along with you. Our level definitions may look different from what you've seen elsewhere. We'll be transparent about leveling before you reach the final stages. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.

Design and scale identity and access management systems including OAuth/JWT infrastructure and service-to-service authentication. | Experienced fullstack or platform engineer with real-world authentication and authorization system development, strong platform thinking, and cross-stack skills. | AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: March 17, 2026 Updated: April 29, 2026 Location: Americas - North, Central and South America Zapier is building the foundational systems that enable users and services to securely interact across our platform. As a Senior Fullstack Engineer on the Identity Platform team, you’ll design and scale the systems that define and enforce access across Zapier — from permissions and policies to OAuth/JWT infrastructure and service-to-service authentication. This is a high-impact platform role: you’ll shape how access is modeled, enforced, and scaled across Zapier, establishing consistent patterns that power secure interactions across a large, distributed system. The systems you build will be used by many teams and services, forming the foundation for how authentication and authorization work across the company. Your work will directly support Zapier’s core product strategy and influence how access is enforced at scale, enabling secure automation, enterprise-grade governance, and the next generation of capabilities across the platform. About you • You’re an experienced fullstack or platform engineer who has built real-world authentication and authorization systems at scale. You’ve helped define or evolve IAM platforms—not just used them—through collaboration across engineering, product, and other stakeholders. You bring experience with OAuth, JWTs, token-based authentication, and service-to-service auth, and are comfortable working with modern permission models such as RBAC, ABAC, or relationship-based access control. • You think in platforms, not features. You’ve built shared systems other teams depend on, and understand how to design stable APIs, manage breaking changes, and maintain strong boundaries as systems scale. You have solid systems instincts and consistently consider security, scalability, and correctness in your designs. • You’re comfortable working across the stack. This is a fullstack role on a platform team—you’ll primarily build backend systems, but also contribute to developer-facing UIs and tooling when needed. You don’t need to be an expert in every layer, but you’re not blocked by any of them. • You move quickly and work well in ambiguity. You believe building enterprise-grade systems can be both fast and secure, and you use that mindset to ship working solutions early, using prototypes to drive alignment rather than waiting for perfect specs. You’re comfortable iterating, discarding work when needed, and treating it as part of the learning loop. • You use AI agents as a core part of your workflow, leveraging them to explore codebases, accelerate development, and prototype solutions quickly. You understand their limitations, continuously refine your approach, and help others on your team work more effectively with them. • You operate with strong ownership and communication. You take initiative, work transparently in an async environment, and keep stakeholders informed without being asked. You’re comfortable engaging directly with both internal engineering teams and enterprise customers, and you use written artifacts, prototypes, and demos to influence and drive clarity and alignment. Things you'll do • Be a thought leader in the Identity domain, helping to set the vision for our platforms to enable Zapier’s engineering teams to move fast and securely • Partner with Product and Engineering leadership to define and implement Zapier’s Governance strategy. Evolve Zapier’s IAM platform to provide consistent, reliable controls for our largest Enterprise customers • Design and evolve authorization systems that power permissions, roles, policies, and access control across Zapier’s ecosystem • Build and scale OAuth and token infrastructure, including access tokens, refresh tokens, and scopes. Lead cross-team efforts to unify and simplify auth patterns across Zapier • Develop and maintain JWT infrastructure (signing, validation, key rotation) used across APIs and services • Define and implement service-to-service authentication patterns (client credentials, service identity, token propagation) • Improve and enforce authorization consistency across services through SDKs, middleware, and shared platform patterns • Partner with product and infrastructure teams to standardize access control models across the product • Drive platform-level decisions around security, performance, and scalability of access management systems Level This is a Senior Engineer role. Senior engineers at Zapier own outcomes end-to-end within their team and extend impact beyond it. You'll coordinate across ownership boundaries, shape technical direction for adjacent systems, and bring other engineers along with you. Our level definitions may look different from what you've seen elsewhere. We'll be transparent about leveling before you reach the final stages. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.

Lead and evolve incident management programs leveraging AI to improve operational rigor and cross-functional collaboration. | Requires deep incident management expertise, AI-driven process innovation, cross-team influence, and strong data and communication skills in a fully remote environment. | AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: April 9th, 2026 Location: Americas - North, Central and South America As Zapier expands into the enterprise market, operational rigor matters more than ever. The Sr. Program Manager will own the end-to-end incident management program for Zapier's Product and Engineering organization: response, post-incident learning and actions, and everything in between. You'll report to the Director of Engineering for Internal Platforms & Infrastructure and be the DRI for the program's design, execution, and outcomes. You build the program and leverage AI to scale its impact. We need someone with deep incident management expertise who's comfortable navigating ambiguity and stretching across engineering, support, security, and GTM. You have a thesis on where AI-enabled incident management is going and you'll lead us there. Zapier's product surface is expanding rapidly and with it, the complexity and stakes of incident management. This role grows with that complexity. About You • You have deep incident management experience and you've moved beyond just executing it. You've built and led incident response programs, post-incident processes, SRE practices, or reliability-focused work. You know incident management deeply enough to rethink it, not just replicate it. You've ideally done 0-to-1 work in this space: stood up programs, defined standards, trained responders. • You re-engineer how work happens based on where AI is headed. You've created repeatable systems (workflows, agents, copilots, or automation) that fundamentally changed how work gets done. You use AI-native tools (Cursor, Claude Code, or similar) as your default, and orchestrate them into durable capabilities that compound over time. You have a forward-looking thesis on how AI will reshape your domain and you've already acted on it: stopping legacy work, redesigning processes around what AI makes possible, and redefining what the role itself looks like. You can quantify the impact on velocity, quality, or organizational capacity. You iterate, refine, and critically evaluate AI outputs, embedding quality standards and accountability into the systems you build, not just the outputs. • You're a builder, not a specialist. You have deep expertise in incident management, but you're not rigidly attached to how you've done it before. You can stretch into adjacent areas (reliability strategy, enterprise readiness, operational tooling) as the role evolves. A year from now, parts of this role may look very different, and you'll be the one driving that change. You build durable systems that work without you: processes that continue when you're on PTO or move to other work. You're energized by creating, not just maintaining. • You bring an upstream, systems mindset. You instinctively look for root causes and design solutions that scale beyond your immediate program. You understand how the full incident lifecycle (prevention, detection, response, learning) supports customer trust and enterprise readiness. • You influence without authority. You shape outcomes by building trust. You know how to build coalitions across engineering, support, security, GTM, and leadership. You lead change and not just implement it, you make it stick. You anticipate resistance, adapt your approach, and help others adopt new ways of working. • You have technical empathy. You can go toe-to-toe with engineers, support leads, and product leaders to clarify the "why" behind technical tradeoffs and incident decisions. You understand the role of observability (logs, metrics, traces), SLOs, and thresholds in incident response and prevention even if you're not the one implementing them. • You bias for velocity and clarity. You act decisively even in high ambiguity. When priorities collide, you clarify, decide, and help the org move forward. You communicate with relentless clarity: context and intent early, often, and candidly especially when it's uncomfortable. • You're analytical and hands-on with data. You can work directly with data tools (e.g., Databricks, SQL) to build rich reporting and meaningful insights. You understand incident tooling (incident.io or similar) and how it integrates with Slack, PagerDuty, and on-call workflows. • You work well remotely. Zapier is 100% remote. You communicate proactively, write clearly, and know when async works and when to jump on a call. Things You'll Do • Own the incident program. Lead the design, evolution, and governance of incident processes across the Build organization both response and post-incident processes. Ensure workflows are consistent, auditable, and aligned with enterprise expectations. You are the DRI for incident management as a program. • Build AI-powered incident systems. Design and ship repeatable AI tools: automated incident summarization, intelligent severity classification, AI-assisted root cause analysis, postmortem draft generation, and more. Turn one-off AI experiments into durable workflows that compound over time. • Accelerate decisions. Create clarity in ambiguity, align stakeholders, and drive decisions across teams and zones. Serve as the point of contact for questions related to incident process, expectations, and best practices. • Surface and resolve systemic issues. Identify recurring org friction, drive root-cause solutions, and implement fixes that persist beyond individual incidents. • Build and maintain reporting. Build, maintain, and refine dashboards and reports using Databricks, Looker, and related tools. Translate data into actionable insight: identify trends, risks, weak signals, and hotspots. Communicate findings to the right audiences. • Raise the bar. Instill rigor and accountability. Coach responders and incident roles (Incident Commander, Support Leads, and new roles as they emerge). Produce and maintain clear documentation (playbooks, templates, guides) and deliver training for all incident roles and stakeholder groups. • Partner cross-functionally. Collaborate with engineering leads, EMs, product, support, security, GTM, and leadership to strengthen practices. Share clear insights, align expectations, and help teams act on opportunities for improvement. Your day-to-day counterparts are senior engineering leaders and engineering line managers. • Step in when needed. Step into incident response roles during business hours as appropriate to experience the work firsthand and inform program improvements. Facilitate retrospectives and go through the process for select incidents to help inspect and up-level the process. Our Stack & Tools • Incident tooling: incident.io, PagerDuty, Slack, Zendesk • Data & Reporting: Databricks, Grafana, Looker • Observability context: Datadog, Grafana, Prometheus, Opensearch • Infra context: AWS, Kubernetes, Terraform (with SRE/Platform partners) • Collaboration: GitLab, Coda, Google Workspace What Success Looks Like • The incident program is dependable and normalized. It's part of Zapier's operating rhythm. You own program direction and ensure day-to-day execution aligns with enterprise expectations across the full incident lifecycle. • Internal teams feel supported. Processes, communication, and tools reduce friction and meet the needs of engineering, support, and GTM partners. Stakeholder feedback is incorporated pragmatically. • Workflows run consistently with low friction. They're easy to follow, easy to learn, and allow people to focus their energy where it counts. • Systemic improvements persist. You elevate technical and program management rigor beyond individual incidents. The systems you build continue to work when you're not there. • Data quality is rich and trusted. Reports and insights help leadership understand trends, systemic risks, and improvement opportunities. • Outcomes improve measurably. Reduced incident frequency, faster time-to-resolution, higher stakeholder confidence, operational maturity increasing across engineering. • You're a force multiplier. The org has fewer blockers and more velocity than you found it. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.

Design and build internal developer tools and platforms integrating AI to improve engineering workflows and productivity across the company. | 6+ years professional software development with 2+ years senior role experience, full-stack expertise, AI-assisted development familiarity, and strong collaboration and experimentation mindset. | About Zapier We're humans who simply think computers should do more work. At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you. Job Posted: October 15th, 2025 Location: NAMER Hi there! Zapier is looking for a Senior Full Stack Software Engineer to join our Developer Impact team, part of the Zapier Internal Platforms zone. We’re on a mission to make everyone more productive through the power of automation — and that includes our own engineers. Zapier has helped millions of people build businesses through automation. Now, we’re focused on giving our developers equally powerful tools and processes so they can build the future of automation with velocity and confidence. About the Developer Impact Team The Developer Impact team boosts the effectiveness and velocity of Zapier’s engineering organization by improving developer workflows, tooling, and processes — with a strong focus on AI-powered developer experiences and cutting-edge productivity tooling. We’re not a traditional DevEx team. We take a hypothesis-driven, experimental approach, dogfooding lightweight solutions, measuring their impact, and rapidly iterating. We aim to eliminate friction across the software development lifecycle, partnering closely with other platform and product engineering teams to create a seamless, high-velocity developer impact. If you’re passionate about high-leverage, internal platform work and love experimenting with how AI and automation can transform how developers build software, you’ll thrive here. About You • Full-Stack Expertise: You have 6+ years of professional software development experience (including 2+ years in a senior or tech lead role). You’re fluent across the stack — building resilient backend services and APIs as well as responsive, intuitive frontend interfaces using modern frameworks. • Developer Platform Mindset: You’ve built tools, frameworks, or infrastructure that other developers rely on daily. You think about developer workflows holistically — from local dev to CI/CD — and you design for scalability and maintainability. • Applied AI: You’re familiar with AI-assisted development. You’ve worked with AI pair programmers, code review bots, or ML-driven CI optimization. You’re eager to explore practical, measurable ways AI can improve engineering velocity. • Experimentation & Impact Focused: You thrive in a fast-moving environment that values experimentation. You use data and feedback to validate ideas and iterate quickly. You see “failure” as a learning opportunity. • Collaborative Builder: You work closely with engineers across platform and product engineering teams to identify pain points and co-create solutions. You treat engineers as your customers and focus on delivering tangible improvements to their experience. • Documentation & Knowledge Sharing: You write great documentation, share best practices, and raise the bar for engineering excellence. You care as much about improving team workflows as you do about shipping code. • Strong Systems Thinker: You understand how decisions in CI/CD, testing, infrastructure, or local dev environments ripple through the broader engineering ecosystem. Things You’ll Do • Build Internal Developer Tools & Platforms: Design, develop, and maintain internal products that improve developer productivity and flow. You’ll build across the stack — from command-line utilities and IDE extensions to web dashboards and APIs that streamline development workflows. • Integrate AI into Developer Workflows: Build and integrate AI-powered experiences that augment how engineers build, test, and deploy software. • Collaborate with Engineering Teams: Partner with engineers across the company to understand friction points in their workflows. Conduct interviews, shadow developers, and gather feedback to inform priorities. You’ll balance solving immediate pain with building scalable solutions. • Create and Evolve Golden Paths: Help define and promote standard, high-velocity development patterns. Maintain service templates, example apps, and internal frameworks that guide engineers toward best practices. • Enhance CI/CD and Developer Workflows: Partner with DevOps and Reliability teams to improve how code moves from laptop to production. You might optimize build caching, implement smarter test runners, or integrate automated quality checks into CI. • Dogfood, Measure, and Iterate: Use the tools you build. Gather both quantitative metrics (e.g., build time, deploy frequency) and qualitative feedback to assess impact and guide iteration. • Contribute to Developer Documentation: Maintain clear, discoverable guides for internal tools, frameworks, and best practices — ensuring engineers can quickly get up to speed and stay unblocked. • Mentor and Influence: Lead by example through thoughtful code reviews, internal talks, and knowledge sharing. Help shape the technical direction of the team and contribute to its roadmap. You’ll Love This Role If • You get energy from improving how engineers work — not just what they build. • You enjoy building high-leverage tools that multiply impact across dozens of teams. • You’re passionate about using AI to push the boundaries of developer productivity. • You thrive in a collaborative, experimentation-driven environment where learning fast matters as much as shipping fast.

Design and build scalable backend and full stack solutions for enterprise-grade automation platform features, collaborate cross-functionally, and improve observability and reliability for large customers. | 6+ years professional experience including 2+ years senior level, strong backend skills in Python, Django, Node.js, MySQL/PostgreSQL, AWS, experience with event-driven systems like Kafka and SQS, familiarity with observability tools, and ability to contribute to frontend React work. | About Zapier We're humans who simply think computers should do more work. At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you. Job Posted: August 19th 2025 Location: Americas - North, Central and South America Zapier has long been the preferred automation platform for individual creators and small teams. Our current focus is to unlock the vast potential within Enterprise customers—organizations comprising dozens, hundreds, or even thousands of employees. These companies already recognize the value of automation; we are now empowering them to implement it at scale, ensuring control, visibility, and confidence in their chosen tools. Our mission is to make automation work for everyone—and now, that includes some of the world’s biggest companies. Zapier is expanding its Enterprise zone and seeking several highly motivated and qualified Senior Engineers. We are looking for experts passionate about delivering new value to customers and driving innovation in workflow management, and changing the future of automation use and expansion in the largest companies in industry, to join our high-impact teams. We’re currently hiring for four key teams: • Enterprise Experience • Enterprise Response • Asset Management • Observability Platform The Enterprise Experience team is tasked with pioneering new approaches rather than simply refining existing ones. Our foundational projects include: • Developing the first user flows specifically for enterprise administrators and builders. • Establishing a central hub for Account Admins to oversee and manage their accounts. • Empowering Account Admins with expanded data insights and controls across all current and future product teams. • Significantly improving the rest of our product's frontend to exceed current industry standards for enterprise-grade software. • Creating essential features like: • Hierarchical account management • Cross-organizational visibility into usage and assets • User management, provisioning, and role assignments The Enterprise Response team is crucial for maintaining the resilience and reliability of our systems, particularly during critical periods, mostly for our largest customers. This team innovates in high-demand customer areas and delivers highly requested core features that span multiple teams and organizational boundaries. This team touches every part of the stack and plays a critical role in ensuring our biggest customers get fast, dependable service. In this role, you’ll: • Lead responses to critical incidents and customer-impacting events • Work directly with enterprise customers • Collaborate across engineering, product, and support to solve urgent problems • Build internal tools and improve core product features based on real-world, customer feedback • Build a new extensible platform for account and organization-level settings, applying declarative controls, VPC connections to on-prem data, and instrumenting account-wide AI guardrail controls The Asset Management team is responsible for building and scaling the systems that make every Zapier asset, across products and workspaces, discoverable, governable, and portable. You will be responsible for architecting and deepening enterprise-grade Platform APIs to manage assets across multiple products, ensuring consistency, reliability, and performance at scale for all of our customers. In this role, you’ll: • Design and implement scalable backend architecture and APIs for asset cataloguing, ownership, and security • Build intuitive, unified interfaces for organizing, transferring, and governing assets across accounts and products • Embed AI technology into core product experiences to proactively monitor and suggest optimizations to account management • Drive technical alignment with senior leaders and stakeholders across the organization • Deliver fast-paced solutions and POCs, prioritizing impact over deep polish, while balancing short-term execution with long-term technical vision • Tackle challenges in data standards, compliance automation, and cross-product integrations This team is central to Zapier’s multi-product strategy, unlocking faster product onboarding, reducing manual support burden, and delivering key enterprise capabilities. The Enterprise Observability Platform team builds and maintains the core systems that support our Enterprise customers. We’re not following an existing playbook, we’re writing it. Here, you will help build a strong observability platform that connects and supports Zapier’s Enterprise products. You’ll work on: • Building scalable platforms like Notifications, Audit Logs, and Search to give customers better visibility, control, and access across Zapier. • Supporting key use cases such as compliance, error tracking, and transactional alerts through reliable communication systems. • Creating and improving observability features like SLOs, alerts, and dashboards to help Zapier grow. • Strengthening core systems as we expand to serve larger and more complex customers. • Leading important projects from start to finish — using AI to speed up development and improve the customer experience, while working closely with your team. These roles are instrumental in unlocking the full potential of Enterprise admins and builders across Zapier’s product and will directly drive higher sales of our premium plans in the near future. This is a high impact, high reward role that will include far reaching features, new challenges, and close connection to customers each day. • Our Commitment to Applicants • Culture and Values at Zapier • Zapier Guide to Remote Work • Zapier Code of Conduct • Diversity and Inclusivity at Zapier 🚀 High Visibility, High Impact If you’re someone who thrives on ambitious goals and meaningful work, this is the team for you: • Work on high-impact features that directly influence premium plan sales and help close strategic enterprise deals. • Collaborate cross-functionally with Product, Design, Revenue, Support, and GTM teams. • Work in a high-visibility area with strong leadership support and a clear growth path for engineers. • Play a key role in Zapier’s growth trajectory—you’re not a cog in a machine, you’re part of the engine. 🔍 About You We’re looking for experienced and motivated engineers who bring: • 6+ years of professional experience, including 2+ years at a senior level. • At least 4 years dedicated to building and refining web-based software products. • You are passionate about understanding customer needs, creating innovative solutions, designing for future extensibility, and collaborating closely with product and design. • Strong backend skills, with experience ideally in Python, Django, Node.js, MySQL, PostgreSQL, and AWS. Familiarity with tools like GitLab, Kubernetes, and Terraform is a plus. • For our Full Stack roles - we are looking for Full Stack comfort—you’re primarily a backend expert but can contribute to frontend work (React). • Experience with event-driven systems and platform thinking. You’ve built scalable tools that help other teams move faster and simpler. You’re familiar with systems like Kafka, SQS, and Fastify, and you’ve worked with observability tools like Datadog, Grafana, and Graylog • You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly. How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Lead and mentor a cloud engineering team to manage and optimize AWS infrastructure, oversee Terraform deployments, ensure scalability and security, and manage cost and capacity planning. | Proven engineering management experience, strong AWS and Terraform skills, cloud networking expertise, cost optimization knowledge, and ability to lead remote teams. | This a Full Remote job, the offer is available from: EMEA About Zapier We're humans who simply think computers should do more work. At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you. Hi there! We’re looking for a dynamic and experienced Engineering Manager to lead our Cloud Team. This role will be pivotal in managing Zapier’s cloud environment—including AWS account management, cloud architecture, cloud networking, infrastructure-as-code, and cost governance—ensuring they meet the high demands of our growing user base and business. As an Engineering Manager, you will lead a team of engineers responsible for designing, scaling, securing, and optimizing our cloud platform. In this role, you will: • Lead and mentor a team of engineers and SREs, fostering a collaborative, high-performance culture. • Oversee AWS account management, Terraform-based infrastructure architecture and deployments, cloud architecture design, and networking design/infrastructure to ensure scalability, reliability, and security. • Implement and maintain effective cost and capacity management strategies to optimize cloud spend and support growth. • Partner with product teams to integrate infrastructure with Vercel deployments and other platform services. • Collaborate with cross-functional teams to align infrastructure priorities with business objectives. • Drive continuous improvement in engineering and operational practices—including deployment automation, monitoring, incident response, and security compliance. • Ensure robust incident management, on-call readiness, and system reliability for all cloud-hosted services. You’ll partner closely with engineering and security leaders, finance, and product teams to ensure our cloud infrastructure is reliable, cost-effective, and aligned with Zapier’s long-term goals. If you're eager to lead high-impact projects at a fast-growing, profitable, and remote-first company, read on! • Our Commitment to Applicants • Culture and Values at Zapier • Zapier Guide to Remote Work • Zapier Code of Conduct • Diversity and Inclusivity at Zapier About You • Proven experience managing engineering teams, preferably in a remote environment. • Strong background in AWS, Terraform, and cloud architecture best practices. • Experience with networking in cloud environments (e.g., VPC design, peering, routing, load balancing). • Familiarity with cost and capacity planning, cloud spend optimization, and usage forecasting. • Experience with integrating and managing Vercel or similar hosting/CDN platforms. • Excellent leadership and communication skills, with a track record of building and leading high-performing teams. • Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively. Things You’ll Do • Lead and support the Cloud Team, ensuring they have the resources, clarity, and psychological safety to thrive. • Oversee the reliable operation, security, and optimization of our AWS environment—including account structure, Terraform deployments, networking, and service integrations. • Manage cost and capacity planning to balance performance, scalability, and budget. • Collaborate closely with product teams to support Vercel deployments and other critical cloud services. • Champion best practices around reliability, performance, security, and cost-efficiency—balancing technical excellence with practical business impact. • Help the team plan intentionally—shaping roadmaps, organizing sprints, and removing blockers to support meaningful progress. • Offer honest, supportive feedback and performance guidance to help team members grow while maintaining high standards. • Work alongside Staff and Senior Engineering Managers and Directors to stay aligned on priorities and deliver great outcomes. How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working. This offer from "Zapier" has been enriched by Jobgether.com and got a 90% flex score.