YMCA Of Greater Seattle

Coordinate transportation logistics, manage schedules, and support youth program registration. | Requires a bachelor's degree or equivalent experience, with at least one year of customer service and computer skills. | Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner. Job Summary Supports overall coordination and management of transportation functions for a YMCA Youth Development, while supporting the daily administrative and registration functions of one or more branch programs. We have an awesome opportunity for the essential position of Full Time Program Manager. In this role, you will provide administrative support to a branch or department. You will be a key player in executing work and implementing office workflow. Hiring Range: $26.70 - $30.37/hr DOE What you'll get from working at The Y: Individual membership to the YMCA of Greater Seattle Free access to mental health resources Rapidly accruing paid time off (PTO) available immediately upon hire Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp, and outdoor leadership programs: 25% for part-time staff, 50% for full-time staff Responsibilities Support development and management of detailed plans for field trips, including setting itineraries, identifying destinations, and ensuring compliance with organizational policies and safety guidelines. Coordinate the reservation of buses, ferries, and other transportation modes, ensuring timely bookings and optimal routes for all field trips. Create and maintain comprehensive schedules for all trips, communicating key details to participants, instructors, and transportation providers to ensure smooth operations. Provide on-site support for participant check-ins, ensuring attendance records are accurate and offering assistance with any logistical or safety issues. Monitor and track any changes to summer participant transportation arrangements, including location changes, cancellations, and adjust arrangements accordingly. Serve as the primary point of contact for transportation vendors, negotiating contracts, coordinating services, and resolving any issues or disputes that may arise. Maintain detailed records of all logistics, including transportation bookings, participant attendance, and incident reports, and generate summary reports for internal review and analysis. Manage schedules and scheduled maintenance for the entire fleet of YGS mini-buses Support daily registration support for Youth Development programs as needed. Other duties as assigned POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time, hourly position, and hours of work and days are typically Monday through Thursday. Occasional evening and weekend work may be required as job duties demand. WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Code of Conduct for Applicants All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements. Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards. Qualifications Bachelor’s degree in relevant program or equivalent education or experience. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered. One year or more of related experience, with proven experience in customer service. Intermediate computer skills and experience with Microsoft Office suite. Ability to visit sites and move YMCA fleet vehicles between locations. This position requires driving This role transports clients as an “authorized driver” for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle. Driving duties for this role are Required. Driving roles are safety-sensitive. To become an authorized driver, you must be 21+, have possessed a driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the YGS Driving Record Standards listed in the job description. Do you meet the listed requirements for becoming an authorized driver for the YMCA? Please check the requirements in the job description and answer accurately. (*Due to state-specific requirements in our driver management system, we are not currently able to enroll California Driver's License holders as authorized drivers.) PREFERRED EDUCATION AND EXPERIENCE Prefer knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English. At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment. Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities. YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law. We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check. We participate in the Federal E-Verify system. If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org. MISSION STATEMENT: Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body. OUR VALUES: Respect Responsibility Honesty Caring Passion for Excellence

Coordinate transportation logistics and support youth program operations. | Requires experience in program coordination, customer service, and computer skills, with a preference for experience with diverse populations. | Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner. Job Summary Supports overall coordination and management of transportation functions for a YMCA Youth Development, while supporting the daily administrative and registration functions of one or more branch programs. We have an awesome opportunity for the essential position of Full Time Program Manager. In this role, you will provide administrative support to a branch or department. You will be a key player in executing work and implementing office workflow. Hiring Range: $26.70 - $30.37/hr DOE What you'll get from working at The Y: • Individual membership to the YMCA of Greater Seattle • Free access to mental health resources • Rapidly accruing paid time off (PTO) available immediately upon hire • Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp, and outdoor leadership programs: 25% for part-time staff, 50% for full-time staff Responsibilities • Support development and management of detailed plans for field trips, including setting itineraries, identifying destinations, and ensuring compliance with organizational policies and safety guidelines. • Coordinate the reservation of buses, ferries, and other transportation modes, ensuring timely bookings and optimal routes for all field trips. • Create and maintain comprehensive schedules for all trips, communicating key details to participants, instructors, and transportation providers to ensure smooth operations. • Provide on-site support for participant check-ins, ensuring attendance records are accurate and offering assistance with any logistical or safety issues. • Monitor and track any changes to summer participant transportation arrangements, including location changes, cancellations, and adjust arrangements accordingly. • Serve as the primary point of contact for transportation vendors, negotiating contracts, coordinating services, and resolving any issues or disputes that may arise. • Maintain detailed records of all logistics, including transportation bookings, participant attendance, and incident reports, and generate summary reports for internal review and analysis. • Manage schedules and scheduled maintenance for the entire fleet of YGS mini-buses • Support daily registration support for Youth Development programs as needed. • Other duties as assigned POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time, hourly position, and hours of work and days are typically Monday through Thursday. Occasional evening and weekend work may be required as job duties demand. WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Code of Conduct for Applicants All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements. Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards. Qualifications • Bachelor’s degree in relevant program or equivalent education or experience. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered. • One year or more of related experience, with proven experience in customer service. • Intermediate computer skills and experience with Microsoft Office suite. • Ability to visit sites and move YMCA fleet vehicles between locations. This position requires driving This role transports clients as an “authorized driver” for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle. Driving duties for this role are Required. Driving roles are safety-sensitive. To become an authorized driver, you must be 21+, have possessed a driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the YGS Driving Record Standards listed in the job description. Do you meet the listed requirements for becoming an authorized driver for the YMCA? Please check the requirements in the job description and answer accurately. (*Due to state-specific requirements in our driver management system, we are not currently able to enroll California Driver's License holders as authorized drivers.) PREFERRED EDUCATION AND EXPERIENCE • Prefer knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.). • Ability to speak any language in addition to English. At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment. Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities. YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law. We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check. We participate in the Federal E-Verify system. If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org. MISSION STATEMENT: Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body. OUR VALUES: • Respect • Responsibility • Honesty • Caring • Passion for Excellence

Provide exceptional customer service, conduct membership interviews and enrollments, assist with program registration, handle member inquiries, maintain records, and support member engagement and retention activities. | At least six months of relevant customer service or related experience, strong customer service skills, and basic computer proficiency. | Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner. Job Summary • This is an on-site position We have an awesome opportunity for the critical position of Member Engagement Representative. In this role, you will provide our members exceptional customer service, developing strong and supportive relationships that provide motivation and guidance focused on the specific needs of each member. You will play an important role in connecting members with programs and activities that will help them achieve their goals. You will also assist people in the membership and program enrollment process. What you'll get from working at The Y • Individual membership to the YMCA of Greater Seattle • Free access to mental health resources • Rapidly-accruing paid time off (PTO) Hiring Range: $20.76/hour - $22/hour DOE Responsibilities • Develops positive relationships including providing prompt and courteous service to members, participants and guests. • Conducts membership interviews, enrolls new members and provides motivational support and guidance. Processes member applications, including performing data entry. • Assists members and participants with program registration, answers inquiries, including member concerns and provides information on YMCA membership and programs. Refers members as appropriate to programs and/or staff based on member goals/interests. • Addresses and performs routine duties such as changing/handing out towels, checking locker rooms, handing out locker keys and cleaning equipment. • Balances and completes reports for financial transactions. • May control access to facility. • May open and/or close facility. • Supports member engagement and retention activities of the branch. • Provides guidance and support for assigned at-risk members and accurately maintains related records. • Conducts follow up on prospects who have not joined, as assigned. • Follow-ups on new member survey feedback, as assigned. • Attends staff meetings and trainings as required. • Other duties as assigned. Code of Conduct for Applicants Qualifications You should be 16 years of age or older and have: • Six months or more of relevant work experience (sales, retail, reception, customer service, etc.). • Strong customer service skills, responding to multiple questions via phone, email and in person. • Basic computer skills. Preferred Qualifications • Knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). • Ability to speak any language in addition to English may be helpful. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered. You'll be a great fit for the Seattle Y if you • Thrive on working in a collaborative environment. • Are very adaptable. • Have high ownership and strong work ethic. • Are a great problem solver who can think on your feet. • Truly enjoy being of service to people. • Like being part of a team that cares about one another as people and enjoy working together. • Want to know that the work you do contributes to building a better, stronger community for all. Our Mission Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body. YMCA of Greater Seattle's Core Values • Respect • Responsibility • Honesty • Caring • Passion for Excellence YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law. All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.