Ylopo

Manage marketing tests from creation to performance optimization and reporting. Create and optimize campaigns across various platforms including Google and Facebook Ads. | A self-starter with a general marketing background and familiarity with Google Ads is preferred. Candidates should be coachable and willing to receive feedback to improve their marketing skills. | About Us Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team. Why work for Ylopo? At Ylopo we offer team members: a commitment to personal development, guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, team building events, team lunches/ happy hours, and other company wide events a supportive, caring environment dedicated to continuous learning and growth. Who We Are: Founded by two real estate technology veterans, Ylopo has developed a next-generation Complete Digital Marketing and Technology Platform that generates and nurtures high-quality home-buyers and sellers for its client base of real estate agents, teams, and brokerages. There are almost 2 million real estate professionals in the U.S. who are prime prospects for our suite of superior products, including a proprietary technology that sits on top of Facebook, unleashing the most targeted and cost-effective lead generation opportunity the real estate industry has ever seen. Key Responsibilities: A soup-to-nuts management of marketing tests from creation, to performance optimization, to reporting and analysis. This is a role for someone who has a general marketing background who feels like they are ready to take the next step and own their work, from start to finish. Create and optimize marketing campaigns across Google, Facebook, and Microsoft Ads (Search, Display, YouTube, Demand Gen, Performance Max) A/B test ads and strategies on both current and prospective products Research potential new ad ideas, including delivery methods, keywords or targeting, creative, landing pages, etc. Use AI and spreadsheet tools to complete and/or manage tasks, and report on KPI Required Qualifications: MOST IMPORTANT: A self-starter that can manage time and balance multiple priorities without constant oversight. A proactive communicator who asks questions and can report on findings to management Someone who is coachable and willing to receive feedback to level up their marketing skills Preferably, someone from an ad agency or similar environment where they were held accountable for performance results, and/or excelled in a client-facing role An understanding of general marketing principles and KPI (impressions, clickthrough, conversion rate, etc.). Some familiarity with Google Ads and/or Google Ads Editor Some understanding of spreadsheet tools like Microsoft Excel and/or Google Sheets Some understanding of AI tools like Gemini, ChatGPT, etc. What We Offer: $50k - $60k salary based on experience. The benefits package includes health coverage, paid vacation/sick days, and a retirement savings plan Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

The Product Analyst will ensure the quality and effectiveness of AI²'s automated conversations by reviewing AI-generated texts and voice calls. They will analyze data to identify opportunities for improvement and collaborate with the product team to implement changes. | Candidates should have 3+ years of experience in product or data analysis, with strong skills in both qualitative and quantitative data analysis. Excellent communication skills and the ability to work independently in a fast-paced environment are essential. | About Us Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team. Why work for Ylopo? At Ylopo we offer team members: a commitment to personal development, guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, team building events, team lunches/ happy hours, and other company wide events a supportive, caring environment dedicated to continuous learning and growth. Product Analyst — AI² (AI Squared) Overview Ylopo is a next-generation digital marketing platform built exclusively for real estate professionals. We help real estate teams and agents scale their businesses through innovative lead generation, home search engagement tools, and AI-driven multi-channel nurture systems. Our platform empowers clients to grow personalized relationships with their prospects efficiently and effectively. About AI² (AI Squared) AI² is Ylopo's bundled automation solution that combines AI Text and AI Voice into a unified, intelligent lead follow-up system. Designed as a digital assistant or inside sales agent (ISA), AI² engages with leads via automated text messages and voice calls to ensure speed-to-lead, database prospecting, and long-term nurturing. Whether a lead is brand new, re-engaging after weeks of inactivity, or not quite ready to connect with a Realtor, AI² works tirelessly in the background—ensuring consistent outreach, surfacing high-intent opportunities, and keeping agents top of mind with prospects. With AI², agents can spend less time cold calling and more time helping ready buyers and sellers take their next step. The Opportunity We are looking for a Product Analyst to own the quality and effectiveness of AI²'s automated conversations. This person will play a critical role in shaping how AI engages leads, identifying opportunities to improve scripts and logic, and measuring the impact of changes. You’ll work closely with the Lead Product Manager and Data Analyst to evaluate performance and continuously raise the bar on conversational excellence. This role offers the chance to influence the evolution of one of the most innovative lead-nurturing tools in real estate, as AI² expands from early product-market fit to widespread adoption. Key Responsibilities Quality Assurance of Conversations: Review AI-generated texts and voice calls to ensure high-quality, effective, and compliant conversations across a range of lead scenarios. Insights & Trends: Analyze qualitative and quantitative data (transcripts, call outcomes, CRM feedback) to identify user behavior patterns, pain points, and optimization opportunities. Product Recommendations: Translate findings into clear, actionable product proposals—ranging from script changes to behavioral logic enhancements. Impact Analysis: Collaborate with the Lead Product Manager and Data Analyst to measure the effectiveness of implemented changes and inform what to iterate on next. Experimentation: Support A/B tests and pilots to evaluate hypothesis-driven enhancements, measuring downstream effects on engagement and conversions. Requirements 3+ years of experience in product/data analysis, QA, conversation review, or UX research—ideally within a SaaS or AI product environment Comfortable working with both quantitative data (engagement metrics, funnels) and qualitative data (transcripts, call summaries, user feedback) to develop a comprehensive understanding of product performance and conversation quality Strong skills in qualitative data analysis, such as pattern recognition, inference making, theme categorization, and attention to detail Excellent written and oral communication of findings and recommendations Experience coordinating across multiple teams to drive outcomes Ability to translate technical concepts into business impact Available for early morning meetings (7 am Pacific time) Ability to work independently, make sense of ambiguity, and drive toward actionable outcomes Nice to Have Experience in real estate tech, call center operations, or inside sales automation Exposure to AI voice assistants or chatbot systems Product/project management coursework or certification Basic SQL or data querying skills New graduates or junior candidates will be considered if they have relevant project or internship experience This role is currently fully remote within the US. Compensation and full benefits include starting pay from $70k-$90k range depending on experience; medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k) Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

Lead and align multiple client success teams to execute a unified client-first strategy, drive performance metrics, collaborate cross-functionally, and serve as an executive leader shaping company-wide client success vision. | 10+ years of progressive leadership in client success or related functions, proficiency with Salesforce and JIRA, experience leading large global teams, demonstrated success in churn reduction and revenue growth, and a data-driven, process-oriented mindset. | Description: • The Vice President of Client Success is an executive role responsible for shaping and executing Ylopo’s client success strategy across the entire customer lifecycle. This leader oversees all aspects of the client experience, ensuring seamless onboarding, impactful support, strong adoption of products, and long-term client growth and retention. • The VP of Client Success will lead and align multiple teams, including Implementations & Onboarding, Client Success Management, Client Growth/Expansion, Training, AI & Product Support, Website Design & Development, and Website Project Management, into a unified client-first strategy. The role requires a visionary leader with strong operational discipline, the ability to drive cross-functional alignment, and a passion for delivering best-in-class customer experiences at scale. • Key Responsibilities include developing and executing the overall vision and strategy for the client experience, serving as a key member of the executive leadership team, shaping company-wide strategy, leading a high-performing leadership team, driving metrics-based performance management (NRR, NPS, CSAT, churn reduction, expansion revenue), aligning client-facing functions, implementing standardized processes, overseeing implementations/onboarding/support operations at scale, partnering with Sales, collaborating with Product/Engineering, acting as executive sponsor for key enterprise accounts, and standardizing processes/tools. • Qualifications include 10+ years of leadership in Client Success etc., real estate a plus, reducing churn, leading global teams, proficiency with Salesforce/JIRA, cross-functional collaboration, data-driven mindset. Requirements: • 10+ years of progressive leadership experience in Client Success, Customer Experience, or related functions, ideally within SaaS, MarTech, or technology-driven industries. Real Estate experience is a plus. • Demonstrated success in reducing churn, increasing net revenue retention (NRR), improving CSAT/NPS, and driving expansion revenue. • Proven track record of leading large, multi-disciplinary, global client-facing teams. • Proficiency with client success and automation platforms (e.g., Salesforce, JIRA) and the ability to leverage data and automation to drive efficiency and client outcomes. • Strong track record of cross-functional collaboration, influencing product roadmaps, and shaping go-to-market strategies to align with client needs. • A structured, data-driven, and process-oriented mindset with the ability to execute at scale. Benefits: • a commitment to personal development • guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company • excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts • team building events, team lunches/ happy hours, and other company wide events • a supportive, caring environment dedicated to continuous learning and growth • competitive compensation • comprehensive benefits • opportunities for professional growth and development