3 open positions available
Leading the design and governance of global sales compensation programs to align with corporate strategy and operational goals. | Extensive experience in sales compensation, incentive plan design, and managing global programs, with strong stakeholder engagement and technical system expertise. | Vice President, Sales Compensation • *General Information** Press space or enter keys to toggle section visibility Country United States Department COMPENSATION Date Wednesday, November 19, 2025 Working time Full-time Ref# 20036764 Job Level Executive Job Type Experienced Job Field COMPENSATION Seniority Level Executive Currency USD - United States - US Annual Base Salary Minimum 225,825 Annual Base Salary Maximum 301,100 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) . • *Monthly:** Monthly rates for this position can be shared with you per your location, this rate will fall within the posted range. • *Description & Requirements** Press space or enter keys to toggle section visibility • *About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . • *Overview:** The Vice President, Sales Compensation is responsible for the strategy, design, governance, and execution of Xerox’s global sales compensation programs across all businesses and geographies. This leader will play a critical role in supporting Xerox’s evolving go-to-market (GTM) model, the ongoing integration of Lexmark, and the company’s shift toward a services-led, AI-enabled business. This position requires a hands-on, player-coach leader who can operate strategically while also rolling up their sleeves to dive into details, analytics, and problem-solving. The ideal candidate thrives in environments of continuous change, can navigate limited resources, and is energized by building structure, process, and clarity where they don’t yet exist. The Vice President, Sales Compensation will partner closely with Sales, Service, Finance, IT, HR, Data & Analytics, and regional business leaders to ensure plans are aligned to strategy, operationally executable, financially sound, and globally consistent. • *What You’ll Do:** + Lead the design and governance of global sales compensation programs that align with Xerox’s GTM strategy, financial goals, and operational priorities. + Develop modeling, scenario analyses, and recommendations to senior leadership, providing clear trade-offs and implications. + Serve as the primary advisor on sales compensation strategy for executive leadership. + Provide enterprise-wide leadership on the design, governance, and ongoing refinement of incentive programs across all geographies and business units. + Conduct analyses to evaluate incentive plan effectiveness, including cost, productivity, attainment, ROI, variance to plan, and behavioral outcomes. + Ensure business plans and goals are being followed and achieved, providing ongoing insights and recommendations to Sales, Finance, and Total Rewards leadership. + Maintain awareness of legislative, regulatory, and compliance requirements impacting sales compensation. + Partner closely with Sales, Finance, HR, IT, and regional leadership to ensure consistent understanding, adoption, and execution of compensation programs. + Navigate complex stakeholder needs and drive alignment across diverse perspectives. + Act as a connector and facilitator, ensuring transparency and governance across all program decisions. + Work closely with IT to design, optimize, and modernize technology, data, and tooling that support the full sales compensation cycle. + Assess and recommend improvements to current systems (SAP, analytics platforms, reporting tools). + Strengthen processes for quota-setting, crediting, reporting, stack ranking, performance insights, and payout calculations. + Manage vendor and partner relationships, including outsourced teams (e.g., TCS), ensuring quality and performance against SLAs. + Leverage data to evaluate program effectiveness, sales behavior, attainment, sales cost, ROI, and financial impact. + Partner with Finance and Data Analytics to develop dashboards, KPIs, and reports for Sales and executive leadership. + Provide insights that support quota methodology, performance management, and GTM decisions. + Provide leadership and direction to the global sales compensation team, setting clear objectives, expectations, timelines, and performance standards. + Serve as a player-coach, directly engaging in complex analyses and design work while developing and elevating the capabilities of the team. + Determine staffing needs, oversee recruiting and hiring, and ensure effective onboarding, training, and professional development. + Build a high-performing function that can support complex plan design, modeling, quota processes, analytics, and day-to-day administration. + Foster a culture of accountability, partnership, continuous learning, and resilience. • *What You Need to Succeed:** + 10–12+ years in Sales Compensation, Total Rewards, or related fields, with deep expertise in incentive plan design and modeling. + Demonstrated experience designing and managing sales compensation programs in complex, transforming organizations. + Strong track record of partnering with IT to build or modernize compensation technology, tools, and data processes. + Experience influencing, aligning, and engaging diverse stakeholders at senior levels. + Background working with global teams, external vendors, and managed service providers. + Hands-on experience with SAP, Varicent, or similar incentive compensation systems strongly preferred. • *Competencies & Attributes:** + Strategic thinker with the ability to translate business strategy into actionable incentive design. + Strong analytical capability; able to build and interpret models that inform decision-making. + Exceptional communication skills; able to simplify complexity and tell a clear story. + High learning agility; thrives in environments of continuous change and ambiguity. + Demonstrated ability to lead through influence, build alignment, and navigate competing priorities. + “Player-coach” mindset: willing to dive into details while leading a global team. + Comfortable operating with limited resources while building scalable, sustainable solutions. • *Education:** + Bachelor’s degree required; MBA or related advanced degree preferred. \#LI-REMOTE \#LI-LL1 Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking. Vice President, Sales Compensation • *General Information** Press space or enter keys to toggle section visibility Country United States Department COMPENSATION Date Wednesday, November 19, 2025 Working time Full-time Ref# 20036764 Job Level Executive Job Type Experienced Job Field COMPENSATION Seniority Level Executive Currency USD - United States - US Annual Base Salary Minimum 225,825 Annual Base Salary Maximum 301,100 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) . • *Monthly:** Monthly rates for this position can be shared with you per your location, this rate will fall within the posted range. • *Description & Requirements** Press space or enter keys to toggle section visibility • *About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . • *Overview:** The Vice President, Sales Compensation is responsible for the strategy, design, governance, and execution of Xerox’s global sales compensation programs across all businesses and geographies. This leader will play a critical role in supporting Xerox’s evolving go-to-market (GTM) model, the ongoing integration of Lexmark, and the company’s shift toward a services-led, AI-enabled business. This position requires a hands-on, player-coach leader who can operate strategically while also rolling up their sleeves to dive into details, analytics, and problem-solving. The ideal candidate thrives in environments of continuous change, can navigate limited resources, and is energized by building structure, process, and clarity where they don’t yet exist. The Vice President, Sales Compensation will partner closely with Sales, Service, Finance, IT, HR, Data & Analytics, and regional business leaders to ensure plans are aligned to strategy, operationally executable, financially sound, and globally consistent. • *What You’ll Do:** + Lead the design and governance of global sales compensation programs that align with Xerox’s GTM strategy, financial goals, and operational priorities. + Develop modeling, scenario analyses, and recommendations to senior leadership, providing clear trade-offs and implications. + Serve as the primary advisor on sales compensation strategy for executive leadership. + Provide enterprise-wide leadership on the design, governance, and ongoing refinement of incentive programs across all geographies and business units. + Conduct analyses to evaluate incentive plan effectiveness, including cost, productivity, attainment, ROI, variance to plan, and behavioral outcomes. + Ensure business plans and goals are being followed and achieved, providing ongoing insights and recommendations to Sales, Finance, and Total Rewards leadership. + Maintain awareness of legislative, regulatory, and compliance requirements impacting sales compensation. + Partner closely with Sales, Finance, HR, IT, and regional leadership to ensure consistent understanding, adoption, and execution of compensation programs. + Navigate complex stakeholder needs and drive alignment across diverse perspectives. + Act as a connector and facilitator, ensuring transparency and governance across all program decisions. + Work closely with IT to design, optimize, and modernize technology, data, and tooling that support the full sales compensation cycle. + Assess and recommend improvements to current systems (SAP, analytics platforms, reporting tools). + Strengthen processes for quota-setting, crediting, reporting, stack ranking, performance insights, and payout calculations. + Manage vendor and partner relationships, including outsourced teams (e.g., TCS), ensuring quality and performance against SLAs. + Leverage data to evaluate program effectiveness, sales behavior, attainment, sales cost, ROI, and financial impact. + Partner with Finance and Data Analytics to develop dashboards, KPIs, and reports for Sales and executive leadership. + Provide insights that support quota methodology, performance management, and GTM decisions. + Provide leadership and direction to the global sales compensation team, setting clear objectives, expectations, timelines, and performance standards. + Serve as a player-coach, directly engaging in complex analyses and design work while developing and elevating the capabilities of the team. + Determine staffing needs, oversee recruiting and hiring, and ensure effective onboarding, training, and professional development. + Build a high-performing function that can support complex plan design, modeling, quota processes, analytics, and day-to-day administration. + Foster a culture of accountability, partnership, continuous learning, and resilience. • *What You Need to Succeed:** + 10–12+ years in Sales Compensation, Total Rewards, or related fields, with deep expertise in incentive plan design and modeling. + Demonstrated experience designing and managing sales compensation programs in complex, transforming organizations. + Strong track record of partnering with IT to build or modernize compensation technology, tools, and data processes. + Experience influencing, aligning, and engaging diverse stakeholders at senior levels. + Background working with global teams, external vendors, and managed service providers. + Hands-on experience with SAP, Varicent, or similar incentive compensation systems strongly preferred. • *Competencies & Attributes:** + Strategic thinker with the ability to translate business strategy into actionable incentive design. + Strong analytical capability; able to build and interpret models that inform decision-making. + Exceptional communication skills; able to simplify complexity and tell a clear story. + High learning agility; thrives in environments of continuous change and ambiguity. + Demonstrated ability to lead through influence, build alignment, and navigate competing priorities. + “Player-coach” mindset: willing to dive into details while leading a global team. + Comfortable operating with limited resources while building scalable, sustainable solutions. • *Education:** + Bachelor’s degree required; MBA or related advanced degree preferred. \#LI-REMOTE \#LI-LL1 Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
Lead and manage the Service Enablement team to ensure successful client onboarding and service transitions within ITIL framework, maintaining high-quality delivery and customer satisfaction. | 5+ years managing IT service teams in MSP environments, experience in service transition and lifecycle management, ITIL certification preferred, strong leadership and communication skills. | Sr. Manager, Service Enablement General Information Press space or enter keys to toggle section visibility Country United States Department IM SERVICE DELIVERY Date Thursday, October 2, 2025 Working time Full-time Ref# 20036480 Job Level Executive Manager Job Type Experienced Job Field IM SERVICE DELIVERY Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 80,460 Annual Base Salary Maximum 160,920 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) . Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . The Sr. Manager, Service Enablement leads client onboarding and in-service change within Managed Services, driving seamless transitions across the ITIL Service Lifecycle with a focus on on-time delivery and exceptional customer experience. This role manages and develops a team of administrators and specialists, serving as the primary client-facing escalation point to oversee communications, manage expectations, and ensure high-quality onboarding. The Sr. Manager also mentors the team to maintain strong performance, consistent process execution, and adherence to ITIL best practices. Key Responsibilities Leadership & Team Management + Manage theService Enablementteam, providing direction, guidance, and supportto ensure high performance, consistent process execution, and adherence to ITIL best practices. + Foster a culture of accountability, continuous improvement, and professional development within the onboarding team. + Coordinate andallocateteam resources to meet onboarding deadlines, balancing workloads tooptimizeefficiency and quality. + Assign andmonitorwork, ensuring alignment with project timelines and priorities. + Conduct regular team meetings to review progress, address issues, andmaintainalignment with onboarding goals. + Provide ongoing training, coaching, and mentorship to team members to improve skills, efficiency, and service quality. + Conduct performance reviews and support career development planning for direct reports. Client Engagement & Communication + Serve as the primary point of contact for clientescalationsduring onboarding, ensuring clear,timely, and professional communication. + Manage client expectations by proactively addressing scope changes, risks, and dependencies whilemaintaininga seamless customer experience. + Facilitate onboarding kick-off meetings, progress reviews, and post-onboardingevaluations. Buildandmaintainstrong client relationships to ensure satisfaction, trust, and successful service adoption. + Escalate and resolve client concerns promptly tomaintainsatisfaction and trust. Service Lifecycle Management + Overseeonboarding activities within the ITIL Service Lifecycle framework, ensuring alignment from service design through operational readiness. + Identifypotential service gaps with existing clients during onboarding or in-service changes, ensuring issues are addressed before transition to operations. + Drive continuous service enhancement by capturing lessons learned, incorporating client feedback, and aligning improvements with ITIL continual service improvement practices. + Conduct post-implementation reviews to evaluate service performance against agreed targets. Service Transition Management + Plan, coordinate, and manage the transition of new clients, solutions, or services into production in alignment with ITIL Service Transition processes. + Oversee onboarding project plans, schedules, and deliverables. + Define and refineservice acceptance criteriato ensure smooth transition into steady-state operations. + Ensure that service acceptance criteria are met before handover to operations. + Establish andmaintainservice readiness reportingto track progress against acceptance criteria and operational preparedness. Documentation + Ensure all service-related documentation (technical guides, process workflows, SLAs) is created,validated, andmaintained. + Keep onboarding process documentation, templates, and checklists current and aligned with ITIL standards. + Ensure service records and CMDB entries areaccurateand complete. Quality, Compliance & Continuous Improvement + Verify that all new services meet agreed service levels, security requirements, and compliance standards prior to go-live. + Conduct risk assessments and mitigation planning for onboarding activities. + Gather feedback from clients and internal teams to improve onboarding processes. + Implement continual improvement initiatives to increase onboarding efficiency and client satisfaction. Key Performance Indicators (KPIs) The following KPIs will be measured on a quarterly basis.The target values will bedeterminedbyManageron an annualbasis. + Onboarding completion within agreedtimeframesand scope. + Client satisfaction scores for onboarding process. + Accuracy and completeness of documentation and CMDB entries. + Team performance against onboarding task SLAs. + Service readiness ratings at go-live. + Continuous improvement initiatives implemented. Qualifications & Experience + Bachelor’s degree in Information Technology, Business Administration, or related field (or equivalent experience). + 5+years of experience in IT service management, service delivery, or project management roles. + 5+ years of experience managing teams in an IT services or Managed Services Provider (MSP) environment. + ITIL v4 Foundation Certificationpreferred(Intermediate, Managing Professional, or Strategic Leader desirable). + Proven experience in service transition and service lifecycle management. Skills & Competencies + Strong leadership and people management skills. + Excellent communication and client relationship skills. + Ability to mentor, coach, and develop team members. + Strong organizational and project management capabilities. + Ability to manage multiple concurrent onboarding projects. + Proficiencywith ITSM tools (e.g., ServiceNow, ConnectWise, or similar). + Strong analytical and problem-solving skills. + Commitment to quality and customer satisfaction. #LI-DH1 #LI-REMOTE Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking. Remote About the Company: Xerox
Drive outbound outreach to generate leads and sales opportunities for Xerox IT solutions by engaging with small and mid-sized businesses and collaborating with internal teams. | 1-3+ years sales or business development experience, strong communication skills, CRM proficiency (preferably Salesforce), ability to work independently and in teams, and a passion for problem-solving. | Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com. Overview: Join our innovative and forward-thinking team in the IT Solutions industry as a Business Development Representative. Your primary mission will be to drive activity by calling Xerox clients and non-Xerox clients to drive awareness of IT Solutions and create leads for the sales team. This individual must be self-managed and be able to work in a fast-paced environment. As a Business Development Representative, you'll be engaging with clients across various regions. The ideal candidate will be responsible for identifying and developing new business opportunities within the IT solutions sector. This role requires a proactive approach to sales, excellent communication skills, and a strong understanding of IT products and services What you will do: • Connect with small and mid-sized businesses to deliver tailored IT solutions that drive results. • High level of outbound outreach to generate interest in IT Solutions portfolio, gaining interest from client in a future conversation to scope details of opportunity • Sell Xerox's full portfolio - print, cloud, security, and IT services. • Identify and qualify opportunities across infrastructure, cloud, and data protection. • Build lasting relationships with key decision-makers and become a trusted advisor. • Collaborate with internal teams to exceed targets and deliver value. • Track progress in CRM and provide regular sales updates. What you need to succeed: • 1-3+ years of experience in sales, customer-facing roles, or business development - experience in IT or B2B is a plus, but we value transferable skills and a passion for problem-solving. • Excellent communication and interpersonal skills written, verbal, virtual, and in-person. • Ability to work independently and as part of a team in a fast-moving environment. • Proficiency in CRM software, preferably Salesforce, and Microsoft Office Suite. • Proven ability to engage with customers and deliver tailored product and service solutions that meet their business needs. • Strong analytical, organizational, and problem-solving abilities. Nice to have: • Bachelor's degree in business, Marketing, IT, or a related field. • Strong understanding of IT products and services. Benefits we offer: At Xerox, we understand that attracting top talent requires more than just a job - it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards. Here's what we have in store for you: • Competitive Salary & Commission Structure - Enjoy a total rewards package that includes base pay aligned with market standards and performance-based incentives. • Comprehensive Health & Wellness - Access to medical, dental, and vision plans, with additional support through the Employee Assistance Program (EAP), mental health resources, and wellness discounts • Retirement Readiness - Plan for your future with our 401(k) plan, which includes a 50% match on contributions up to 6% of eligible pay, with immediate vesting. • Flexible Time Off & Paid Parental Leave - Generous paid vacation and holidays, with the option to purchase additional vacation time. Plus, up to 12 weeks of fully paid parental leave to support growing families • Professional Growth & Belonging - Take part in our inclusive workplace culture with access to Employee Resource Groups (ERGs), ongoing career development programs, and the MEET leadership model that supports your evolution as a leader Join us at Xerox, where we invest in your success, well-being, and personal growth. We're not just offering a job; we're offering a rewarding career journey filled with opportunities to thrive and make a positive impact. With Our Technology, Build Your Future at Xerox. Apply Now! #LI-RL1 #LI-Onsite
Create tailored applications specifically for Xerox with our AI-powered resume builder
Get Started for Free