Xero

Manage and grow existing enterprise partner relationships through strategic activation and revenue growth initiatives. | Extensive experience in industry relationship management, consultative sales, and account growth, with strong communication skills. | The role / impact You will play a pivotal role in driving the growth of our enterprise accounting and bookkeeping partners by actively managing existing relationships. This position focuses on more than just maintenance; it is about strategy, activation, and revenue. You will support these partners in achieving their cloud practice strategy, helping them to deploy business plans while identifying key opportunities to cross-sell and up-sell our solutions. Your influence will extend to ensuring each firm has the opportunity to grow through internal education and specific client events. By fostering organic growth and increasing run rates within existing partners, you will directly contribute to expanding the small business customer base, connecting businesses with the right data and advisors to help build a stronger economy. The team & how they connect You will join a collaborative sales environment, working closely alongside Senior Account Managers to build and execute revenue growth strategies for local offices of Enterprise Partners. The team operates cross-functionally, coordinating with community teams and partner services to ensure the successful deployment and activation of business plans. Initially, the role may focus on Managing existing enterprise partner relationships within your allocated territory under a 'win, love, grow' model to retain and increase revenue. Executing outbound sales motions, including phone calls and in-person meetings, to drive subscription activation and utilisation. Building strong relationships with accounting partners to identify and activate large business plans through consultative selling techniques. Utilising sales enablement tools such as Salesforce to track weekly KPIs, including appointments made and opportunities created. Where and how you can work This role involves travel within your allocated territory to visit partners and prospects, with the remainder of your time balanced between home and office working where applicable. We support flexible working arrangements and provide the necessary tools to help you manage your professional and personal commitments effectively while managing your territory. Here are some of the things we are looking for You bring extensive industry knowledge and a natural tendency towards building mutually beneficial partnerships. A proven track record of influencing and driving sales within partner vertical channels is essential. You possess strong account management skills and experience in a consultative selling environment. We value the ability to work autonomously with a results-driven approach to managing your territory and targets. Outstanding communication and presentation skills allow you to create quick, strong rapport with accountants and other stakeholders. You share our enthusiasm for the emerging cloud accounting market and identifying new opportunities for partners. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Designing and leading scalable, reliable payment systems architecture while maintaining hands-on technical involvement. | Over 12 years of engineering experience, domain expertise in payments/fintech, proficiency in cloud-native platforms, and leadership in large-scale distributed systems. | The role / impact Xero reimagined accounting software, and now we are reimagining the flow of money itself. In this role, you will shape the technical vision and architecture for how millions of small businesses move money globally. You will be responsible for the engine that powers payments across Xero’s ecosystem, setting the direction for building scalable, reliable, and resilient systems while remaining hands-on to elevate engineering quality across teams. The team / how they connect This role sits within the Payments Platform organization, a team driving a critical, multi-year investment for Xero. The team values excellence, collaboration, and innovation, focusing on tackling some of fintech’s most complex challenges including global rails, compliance, fraud, and ledger design. They work closely with senior product and business leaders to ensure technical decisions align with customer outcomes. The team are currently working on: Defining and driving the long-term architecture for the Payments Platform, balancing strategic vision with incremental delivery Building scalable, reliable, and performant systems using modern backend stacks (e.g., C#, Java, Golang, C++) and cloud-native platforms (AWS) Designing data models at scale using advanced SQL and NoSQL database strategies Evaluating existing systems to decide when to reuse versus rebuild, designing smooth migration paths that modernize the platform Championing operational excellence, including observability, incident response, and performance monitoring Where and how you can work This role is based in San Mateo, CA, with a hybrid setup as the preferred arrangement. However, we are also open to considering West Coast remote candidates. We support flexible working to let you balance your work and life, and our offices are designed to support collaboration with snacks, break areas, and a human-first culture. Here are some of the things we are looking for in this role 12+ years of engineering experience with a proven track record as a Principal/Architect-level leader in large-scale distributed systems Domain expertise in payments, fintech, or highly regulated, compliance-heavy industries is required The ability to stay hands-on with code and complex designs while leading high-level technical strategy A passion for mentorship, capable of elevating engineering capabilities and guiding Staff and Senior engineers Strong proficiency in cloud-native platforms (AWS strongly preferred) and operational excellence practices Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Lead and execute a global content strategy, manage a content team, collaborate cross-functionally, and optimize content performance to support business goals. | 10+ years in content strategy with 5+ years leadership, experience in B2B/SaaS content, strong storytelling, stakeholder management, and a relevant bachelor's degree. | Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. The Director of Content Strategy will lead Xero's global content vision, developing and executing strategies that strengthen our brand voice, support our business objectives, and deliver compelling thought leadership that resonates with our target audiences. This leader will oversee a unified approach to content that spans regions and channels, ensuring consistency while respecting regional nuances. Reporting to the SVP of Marketing Communications, this role will lead a team of content specialists and partner closely with teams in Regional Marketing, SEO, Education, Communications, and other key stakeholders across the organization. \n Strategic Leadership: Develop and implement a comprehensive global content strategy aligned with Xero's business objectives and brand positioning Establish a clear content vision and roadmap that supports customer acquisition, engagement, and retention across the full marketing funnel Lead the development of breakthrough thought leadership content against key business pillars for both small businesses and accounting and bookkeeping partners Partner with regional teams to ensure content strategy captures and addresses local market needs and nuances Collaborate with cross-functional teams (SEO, Product Marketing, Education, Communications, etc.) to create a cohesive content ecosystem Content Development & Distribution: Drive the creation of high-quality, engaging content across multiple formats (articles, blog posts, reports, whitepapers, videos, etc.) Partner closely with customer research team to develop surveys and leverage Xero's proprietary data for compelling storytelling Build and manage a bench of trusted expert writers to scale content impact while controlling costs Partner with channel owners to lead content distribution strategy across paid, earned, owned, and shared channels Partner with Media Team to develop strategic partnerships to amplify content reach and effectiveness Lead the editorial strategy for Xero's global blog Establish and maintain a consistent editorial calendar that aligns with business priorities as well as global and regional marketing campaigns Team Leadership & Budget Management: Lead, mentor, and develop a team of 3 direct reports: Blog Manager, Head of Mid-Funnel Content, and Head of Content and Campaigns Manage content creation budget effectively, ensuring resources are allocated to high-impact initiatives Collaborate with regional teams and channel owners on content distribution budgets Foster a culture of creativity, quality, and innovation within the content team Measurement & Optimization: Partner with Data & Analytics team to develop comprehensive content measurement framework Establish KPIs and reporting mechanisms to track content performance and ROI Use data insights to continuously optimize content strategy and execution Present performance metrics and strategic recommendations to senior leadership Cross-Functional Collaboration: Work closely with regional and global communications teams to develop thought leadership content against key pillars for small businesses and accounting/bookkeeping partners. Content should be developed to be pitched to and covered by the media to position Xero as a thought leader and customer advocate Serve as the content authority across the organization, providing guidance to ensure consistency in messaging and voice Collaborate closely with brand, social, communications, and product marketing teams Partner with regional marketing leaders to ensure content strategy meets diverse market needs Work with SEO team to align content with search strategy and drive organic visibility Required Experience & Skills: 10+ years of content strategy and marketing experience, with at least 5 years in leadership roles Proven track record developing successful B2B and/or SaaS content strategies that drive measurable business results Experience leading global content initiatives with regional adaptations Excellent writing, editing, and storytelling abilities. Background in journalism is a plus. Experience leveraging proprietary data and research to create compelling narratives Strong stakeholder management and collaboration skills Bachelor's degree in Marketing, Communications, Journalism, or related field Preferred Qualifications: Experience in the accounting, financial services, or small business software space Understanding of SEO and content marketing best practices Experience with content management systems and marketing automation platforms Knowledge of global content distribution channels and strategies Experience developing content for different stages of the customer journey Personal Attributes: Strategic thinker with ability to translate business objectives into effective content strategies Creative problem-solver who can balance innovation with practical execution Excellent communicator and collaborator who can work effectively across functions and regions Results-oriented with strong project management skills Adaptable leader comfortable operating in a fast-paced, evolving environment What We Offer: Opportunity to shape the global content strategy for a leading SaaS company Collaborative and innovative work environment Competitive compensation and benefits package Career development and growth opportunities Flexible working arrangements Being part of a company that makes a real difference for small businesses globally \n $195,000 - $244,800 a year \n Xero is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds who are passionate about creating meaningful content that drives business results. Why Xero? Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.