Xero

Lead the development and implementation of sales technology and process improvements, ensuring alignment with strategic goals and effective adoption across the organization. | Extensive experience in sales or revenue operations, strong understanding of sales workflows and CRM systems, proven project management skills, and excellent stakeholder engagement. | The role / impact As the Sales Innovation Manager, you will be a driving force behind the evolution of Xero’s sales technology and processes. You will navigate a complex environment to translate business needs into clear requirements and outcomes, ensuring our global sales organisation has the tools and workflows needed to thrive. Your work directly contributes to a stronger economy by making small business more efficient and connecting them with sophisticated technology. Success in this position involves improving sales process efficiency and delivering high-quality system enhancements that meet the genuine needs of our sellers. You will lead the delivery of strategic initiatives, ensuring that new tools are adopted effectively across the globe while maintaining a clear focus on measurable growth and operational excellence. The team / how they connect You will join the Global Sales Operations team, specifically within the Sales Innovation arm, working in close partnership with Sales Leadership, Customer Technology, and Enterprise Technology. This cross-functional group collaborates to align go-to-market strategies with technical solutions, ensuring consistency across our global operations. The team is currently working on / Initially, you will focus on Driving the delivery of sales technology and process improvements that support broader strategic goals. Managing the intake and prioritisation process for system-related requests to align with our Go-To-Market strategy. Partnering with Customer Technology to evaluate new system requests and review designed solutions. Defining and measuring KPIs to track the effectiveness of programs and drive continuous improvement. Where and how you can work At Xero, we offer a hybrid working environment designed to balance collaboration and flexibility. You will have access to our modern office spaces for "boost days" and team gatherings, while also having the support to work effectively from home. Specific location expectations and remote options can be discussed during the interview process to ensure they align with your needs and the team's goals. Here are some of the things we are looking for You bring a superb understanding of sales processes and CRM systems, with a natural ability to think in terms of end-to-end systems and workflows. Your background includes leading complex initiatives in sales or revenue operations, specifically focusing on business process design and improvement. You possess an analytical mindset that allows you to solve problems and make data-driven recommendations for technology optimisation. You have a knack for building strong relationships and can influence and inspire teams across different departments such as marketing, finance, and technology. Working with project management methodologies like Agile or Scrum is second nature to you when shepherding projects from inception to deployment. You offer exceptional stakeholder management skills, feeling comfortable facilitating trade-off discussions and presenting to senior management. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Managing complex enterprise sales cycles, building executive relationships, and expanding digital solutions within large organizations. | Extensive experience in B2B SaaS or enterprise technology sales, engaging with executive-level buyers, with a proven track record in partner channel sales and managing long sales cycles. | The role / impact As an Enterprise Account Executive, you will be the driving force behind our growth strategy with the largest and most strategic accounting firms in the United States. You will own the full pre-sales lifecycle, focusing on building executive relationships and managing complex buying processes to secure long-term business plans. Your work ensures we win the right partnerships, directly impacting customer success and the future expansion of the Xero ecosystem. This is a hunter role designed for someone who thrives on opening doors at the highest levels and setting the tone for enduring partnerships. You will collaborate across legal, finance, and product teams to ensure every deal is set up for success, helping our partners develop their digital strategies while converting and activating new users onto our platform. The team / how they connect You will join a high-energy sales organisation that values autonomy and strategic collaboration. You will work closely with local Senior Account Managers and partner services to expand our reach within enterprise accounts, ensuring a seamless experience from the first contact to contract execution. The team is currently working on / Initially, you will focus on Identifying and qualifying new enterprise opportunities through outbound prospecting to build a robust pipeline. Leading complex sales cycles and discovery sessions to uncover business challenges and position ROI-driven solutions. Driving attendance for certification training, webinars, and partner forums to educate prospective accounts. Managing revenue generation and retention for a defined account list using Salesforce to track all strategic interactions. Where and how you can work This role offers a hybrid working model, blending the flexibility of remote work with purposeful "boost days" in our office spaces to foster connection. Due to the strategic nature of these partnerships, significant travel will be required to meet with partners and attend key industry events. Here are some of the things we are looking for, for this role: You bring extensive experience in B2B SaaS or enterprise technology sales, specifically engaging with executive-level buyers in large organisations. You will have a proven track record of influencing and driving sales within partner channels, ideally with a deep understanding of accounting firm workflows. You possess a results-focused approach and a hunter mentality, with an enthusiasm for building strong, lasting rapport with partners. You will show an ownership mentality, managing your allocated territory with high autonomy and precise attention to detail. You bring outstanding communication and presentation skills, with the ability to translate complex problems into beautiful solutions. You will have a disciplined approach to pipeline management and forecasting, ensuring accuracy across long-cycle opportunities. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Manage and grow enterprise partner relationships, execute outbound sales, and deliver quarterly business reviews to maximize platform value. | Extensive experience in consultative selling, relationship management, and excellent communication skills, with a focus on cloud technology adoption. | The role / impact As an Enterprise Partner Success Manager, you will be the driving force behind the growth and digital evolution of our largest accounting and bookkeeping partners. You will take ownership of existing relationships, acting as a strategic advisor to help these firms deploy business plans, embrace cloud practice strategies, and identify new opportunities for activation and expansion. Your success is measured by the tangible impact you have on our partners' revenue and their ability to scale. By delivering thought leadership and consistent education, you ensure Xero is the platform of choice, ultimately empowering a community of small businesses to thrive through better technology and deeper insights. The team / how they connect You will join a focused, results-driven team that thrives on collaboration and building long-term value. We work closely with Senior Account Managers and cross-functional community teams to execute regional growth strategies and ensure our partners feel supported at every stage of their journey. The team is currently working on / Initially, you will focus on • Managing and growing existing enterprise partner relationships through our win, love, grow model to hit monthly revenue and activation targets. • Executing outbound sales motions and virtual meetings to drive subscription utilization and identify cross-sell opportunities. • Building and presenting quarterly business reviews to ensure partners are capturing the full value of the Xero platform. • Using Salesforce and modern sales enablement tools to track KPIs, manage your territory, and maintain a clear view of your pipeline. Where and how you can work This role offers a hybrid working environment where you can balance your time between our collaborative office spaces and working from home. As this is a relationship-driven role, you should expect to travel within your allocated territory up to 25% of the time to meet with partners and attend industry events. Here are some of the things we are looking for • You bring a natural talent for building mutually beneficial partnerships and creating quick, strong rapport with diverse stakeholders. • A results-focused approach is part of your DNA, helping you thrive when working autonomously to meet clear performance metrics. • You have a background in consultative selling or relationship management, ideally with experience influencing partner vertical channels. • Navigating complex partner needs comes easily to you, and you are proactive in identifying ways to help them grow. • You possess outstanding communication and presentation skills, with the ability to educate others on the benefits of cloud technology. • Your curiosity and growth mindset allow you to learn quickly and adapt your strategy in a fast-paced, evolving market. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Lead and execute a global content strategy, manage a content team, collaborate cross-functionally, and optimize content performance to support business goals. | 10+ years in content strategy with 5+ years leadership, experience in B2B/SaaS content, strong storytelling, stakeholder management, and a relevant bachelor's degree. | Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. The Director of Content Strategy will lead Xero's global content vision, developing and executing strategies that strengthen our brand voice, support our business objectives, and deliver compelling thought leadership that resonates with our target audiences. This leader will oversee a unified approach to content that spans regions and channels, ensuring consistency while respecting regional nuances. Reporting to the SVP of Marketing Communications, this role will lead a team of content specialists and partner closely with teams in Regional Marketing, SEO, Education, Communications, and other key stakeholders across the organization. \n Strategic Leadership: Develop and implement a comprehensive global content strategy aligned with Xero's business objectives and brand positioning Establish a clear content vision and roadmap that supports customer acquisition, engagement, and retention across the full marketing funnel Lead the development of breakthrough thought leadership content against key business pillars for both small businesses and accounting and bookkeeping partners Partner with regional teams to ensure content strategy captures and addresses local market needs and nuances Collaborate with cross-functional teams (SEO, Product Marketing, Education, Communications, etc.) to create a cohesive content ecosystem Content Development & Distribution: Drive the creation of high-quality, engaging content across multiple formats (articles, blog posts, reports, whitepapers, videos, etc.) Partner closely with customer research team to develop surveys and leverage Xero's proprietary data for compelling storytelling Build and manage a bench of trusted expert writers to scale content impact while controlling costs Partner with channel owners to lead content distribution strategy across paid, earned, owned, and shared channels Partner with Media Team to develop strategic partnerships to amplify content reach and effectiveness Lead the editorial strategy for Xero's global blog Establish and maintain a consistent editorial calendar that aligns with business priorities as well as global and regional marketing campaigns Team Leadership & Budget Management: Lead, mentor, and develop a team of 3 direct reports: Blog Manager, Head of Mid-Funnel Content, and Head of Content and Campaigns Manage content creation budget effectively, ensuring resources are allocated to high-impact initiatives Collaborate with regional teams and channel owners on content distribution budgets Foster a culture of creativity, quality, and innovation within the content team Measurement & Optimization: Partner with Data & Analytics team to develop comprehensive content measurement framework Establish KPIs and reporting mechanisms to track content performance and ROI Use data insights to continuously optimize content strategy and execution Present performance metrics and strategic recommendations to senior leadership Cross-Functional Collaboration: Work closely with regional and global communications teams to develop thought leadership content against key pillars for small businesses and accounting/bookkeeping partners. Content should be developed to be pitched to and covered by the media to position Xero as a thought leader and customer advocate Serve as the content authority across the organization, providing guidance to ensure consistency in messaging and voice Collaborate closely with brand, social, communications, and product marketing teams Partner with regional marketing leaders to ensure content strategy meets diverse market needs Work with SEO team to align content with search strategy and drive organic visibility Required Experience & Skills: 10+ years of content strategy and marketing experience, with at least 5 years in leadership roles Proven track record developing successful B2B and/or SaaS content strategies that drive measurable business results Experience leading global content initiatives with regional adaptations Excellent writing, editing, and storytelling abilities. Background in journalism is a plus. Experience leveraging proprietary data and research to create compelling narratives Strong stakeholder management and collaboration skills Bachelor's degree in Marketing, Communications, Journalism, or related field Preferred Qualifications: Experience in the accounting, financial services, or small business software space Understanding of SEO and content marketing best practices Experience with content management systems and marketing automation platforms Knowledge of global content distribution channels and strategies Experience developing content for different stages of the customer journey Personal Attributes: Strategic thinker with ability to translate business objectives into effective content strategies Creative problem-solver who can balance innovation with practical execution Excellent communicator and collaborator who can work effectively across functions and regions Results-oriented with strong project management skills Adaptable leader comfortable operating in a fast-paced, evolving environment What We Offer: Opportunity to shape the global content strategy for a leading SaaS company Collaborative and innovative work environment Competitive compensation and benefits package Career development and growth opportunities Flexible working arrangements Being part of a company that makes a real difference for small businesses globally \n $195,000 - $244,800 a year \n Xero is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds who are passionate about creating meaningful content that drives business results. Why Xero? Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.