Xero

Focus on creating scalable software solutions, automating manual processes, and maintaining high engineering standards. | Experience with full-stack development, distributed systems, debugging across tech stacks, and strong knowledge of CI/CD and TDD practices. | The role / impact You will focus on creating robust, high-quality, and scalable software that solves genuine customer problems, moving beyond simple execution to relentlessly automate manual processes. You will contribute to technical solution designs that embrace a quality-first approach, ensuring that the software we deploy meets our rigorous standards and delivers real value to our customers. Beyond the code, you will take ownership of identifying and resolving development and production issues, acting quickly to track down root causes and clearly communicating the impact to stakeholders. You will play a key role in maintaining our engineering standards and infrastructure, proactively monitoring delivery processes to prevent customer-facing problems before they arise. The team / how they connect You will join a collaborative team that values good quality conversations and building trust with stakeholders. We practice agile software development, where coaching and mentoring peers is part of our daily rhythm to foster a culture of continuous improvement, innovation, and shared success. The team is currently working on We utilize a diverse tech stack including C#, .NET, React, TypeScript, and Redux. The team is focused on refactoring complex, monolithic systems into scalable, resilient distributed components. We are actively contributing to internal ecosystems by building SDKs and libraries that enable other teams to integrate effectively. Our delivery process relies heavily on CI/CD concepts and automated tooling to safely and repeatedly release code. Where and how you can work This role offers the flexibility of working remotely within the US, with a preference for candidates based in the San Francisco Bay Area, Los Angeles, or Denver. You will need to be available to work Pacific Time hours to collaborate effectively with the wider team. Here are some of the things we're looking for, for this role You bring extensive experience across a range of languages and tools, ideally with a full stack focus using C#, .NET, React, and TypeScript. You are proficient in the architecture and implementation of distributed systems, with the ability to refactor complex legacy structures. You possess the ability to debug across the entire technology stack to unblock the team and solve root causes quickly. You are a strong advocate for Test Driven Development (TDD) and CI/CD practices to ensure quality and speed. You have a growth mindset and enjoy mentoring others, helping to lift the technical capability of those around you. You are able to make major code design decisions for individual products and contribute to internal ecosystems. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Developing and leading external narratives for innovative AI and fintech products, collaborating with cross-functional teams, and managing global communications strategies. | Strong storytelling skills, experience in tech or SaaS environments, media relations expertise, and leadership capabilities. | The role / impact As a strategic partner to our Product and Technology teams, you will shape and amplify Xero's external narrative across AI, Payments, Payroll, and other key products. You will play a central role in driving awareness of our innovation agenda, demonstrating how our intelligent, connected products help small businesses and their advisors thrive. This involves developing and leading external communications strategies that position us as a category leader in applied AI and financial technology. You will translate sophisticated concepts into narratives that resonate globally, serving as a trusted advisor to senior product leaders while driving positive media coverage across business, technology, and trade outlets. The team & how they connect You will manage and mentor a global team of in-house and external contributors, fostering a collaborative and strategic approach to communications. Working closely with Corporate Communications, Social Media, Global Brand, and Marketing teams, you will ensure our messaging and goals are aligned to create a unified voice in the market. The team is currently working on / Initially, the role may focus on Building and leading the innovation narrative to position us as a forward-thinking technology partner. Collaborating with Data Science and Tech Advocacy teams to drive our overarching AI storyline and thought leadership initiatives. Developing innovation-focused storylines for XeroCon and regional product events to align with our broader brand. Partnering with Product Marketing to execute external strategies for Payments, Payroll, and AI products. Where and how you can work This role offers flexibility across our hubs in the US, Australia, and New Zealand. We support a hybrid working model that balances collaboration in our offices with the flexibility to work from home. Here are some of the things we are looking for You bring a deep understanding or demonstrated interest in AI and fintech landscapes, with an ability to translate complex concepts into approachable stories. Exceptional writing and storytelling skills are essential, specifically tailored to diverse global audiences. We value strong media relations expertise with a history of building narratives that resonate across tech and business press. You possess a collaborative leadership style, capable of aligning cross-functional stakeholders and managing in-house teams or external agencies. Experience within B2B enterprise or SaaS software environments is highly desirable. You are comfortable prioritising projects in a fast-paced environment and communicating clearly with global stakeholders. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Lead frontend design and build compelling user experiences, guide technical architecture, and mentor engineers. | 7+ years in UI/UX and application development, experience with React and Typescript, leadership in application design, and scaling experience. | Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, we’re here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small businesses, we’ll be building a stronger economy that can change the world. How You'll Make Impact: Join our dynamic and innovative team at Xero as a Lead Software Engineer for the US Product division. As a leader in the Small Business Accounting space, we are seeking a highly skilled and talented frontend architect to lead the frontend design and build compelling experiences using best-of-breed tech stack, bringing your passion for delighting customers and deep experience building cutting edge applications and help us build the future of Xero products. In this role, you will lead Xero’s efforts to build a new product working with partners to embed accounting experience into their applications. This is a key strategic initiative for Xero to grow sustainably in the United States. Our ideal candidate should have a strong technical background in UI/UX engineering and a proven track record of driving complex application development, lead and influence broader teams working around you. If you are passionate about solving critical user problems and creating innovative solutions, this could be the perfect role for you. Be a part of our growing company and make an impact on the future of our products. What You'll Do: You’ll work in collaboration with other Xeros to help create and deliver beautiful software to customers, faster. You’ll model the standard for engineering excellence at Xero, supporting your team to grow their technical capability and improve development practices. You’ll undertake software application development in our suite of products (including new ones), contributing to new or improved experiences for our customers and partners. Build for scale and high performance. You will guide technical design to ensure implementation of architecture principles and good engineering practice. Identify the technical blockers and waste that slow down the team. Work with engineering leadership and delivery teams to identify technical capabilities that need to be grown. Maintain in-depth system knowledge across all system boundaries relating to the team’s components as well as hands-on development expertise. You'll help build and manage software that solves engineering problems at scale. You will be enabled to seek clarity with technical complexities and be able to demonstrate smart ways to simplify. You'll be able to make data-driven decisions that will release value early to solve Xero customers' problems more effectively. You will lead and drive UI/UX application design and development with modern frontend technical stack in React or equivalent. You will guide the quality engineering practices for your team, identifying and resolving challenges to ensure processes and tools are optimized for their context and engineers have the required knowledge and skills. Contribute to and champion Xero’s quality strategy and standards. You will promote strong collaboration within a cross functional team, including design, product management. Mentor and coach junior team members. You will be a strong contributor to the product vision and drive team planning. What You'll Bring With You: 7+ years experience in UI/UX design and development with web application stack, such as React or equivalent. 7+ years of programming experience with at least one application development language, such as Typescript. 5+ years of experience contributing to application architecture and design. Experience with iframe development is a plus. Ability to drive user experience and product experience with design and product management. Ability to lead or facilitate discussions on application design. Education in computer science or equivalent fields. Able to experiment with new languages and tooling. Ability to make code design decisions for all teams’ products Experience in auditing teams’ codebases, aiming to maintain high standards for security, testability, and ability to make changes easily. Experience in leading discussions and implementation for scaling products to 2-10 times the number of users. Able to ensure team products meet Xero's various engineering standards. Experience in coaching and mentoring engineers across multiple disciplines. Why Xero? Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Manage and grow existing enterprise partner relationships through strategic activation and revenue growth initiatives. | Extensive experience in industry relationship management, consultative sales, and account growth, with strong communication skills. | The role / impact You will play a pivotal role in driving the growth of our enterprise accounting and bookkeeping partners by actively managing existing relationships. This position focuses on more than just maintenance; it is about strategy, activation, and revenue. You will support these partners in achieving their cloud practice strategy, helping them to deploy business plans while identifying key opportunities to cross-sell and up-sell our solutions. Your influence will extend to ensuring each firm has the opportunity to grow through internal education and specific client events. By fostering organic growth and increasing run rates within existing partners, you will directly contribute to expanding the small business customer base, connecting businesses with the right data and advisors to help build a stronger economy. The team & how they connect You will join a collaborative sales environment, working closely alongside Senior Account Managers to build and execute revenue growth strategies for local offices of Enterprise Partners. The team operates cross-functionally, coordinating with community teams and partner services to ensure the successful deployment and activation of business plans. Initially, the role may focus on Managing existing enterprise partner relationships within your allocated territory under a 'win, love, grow' model to retain and increase revenue. Executing outbound sales motions, including phone calls and in-person meetings, to drive subscription activation and utilisation. Building strong relationships with accounting partners to identify and activate large business plans through consultative selling techniques. Utilising sales enablement tools such as Salesforce to track weekly KPIs, including appointments made and opportunities created. Where and how you can work This role involves travel within your allocated territory to visit partners and prospects, with the remainder of your time balanced between home and office working where applicable. We support flexible working arrangements and provide the necessary tools to help you manage your professional and personal commitments effectively while managing your territory. Here are some of the things we are looking for You bring extensive industry knowledge and a natural tendency towards building mutually beneficial partnerships. A proven track record of influencing and driving sales within partner vertical channels is essential. You possess strong account management skills and experience in a consultative selling environment. We value the ability to work autonomously with a results-driven approach to managing your territory and targets. Outstanding communication and presentation skills allow you to create quick, strong rapport with accountants and other stakeholders. You share our enthusiasm for the emerging cloud accounting market and identifying new opportunities for partners. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Designing and leading scalable, reliable payment systems architecture while maintaining hands-on technical involvement. | Over 12 years of engineering experience, domain expertise in payments/fintech, proficiency in cloud-native platforms, and leadership in large-scale distributed systems. | The role / impact Xero reimagined accounting software, and now we are reimagining the flow of money itself. In this role, you will shape the technical vision and architecture for how millions of small businesses move money globally. You will be responsible for the engine that powers payments across Xero’s ecosystem, setting the direction for building scalable, reliable, and resilient systems while remaining hands-on to elevate engineering quality across teams. The team / how they connect This role sits within the Payments Platform organization, a team driving a critical, multi-year investment for Xero. The team values excellence, collaboration, and innovation, focusing on tackling some of fintech’s most complex challenges including global rails, compliance, fraud, and ledger design. They work closely with senior product and business leaders to ensure technical decisions align with customer outcomes. The team are currently working on: Defining and driving the long-term architecture for the Payments Platform, balancing strategic vision with incremental delivery Building scalable, reliable, and performant systems using modern backend stacks (e.g., C#, Java, Golang, C++) and cloud-native platforms (AWS) Designing data models at scale using advanced SQL and NoSQL database strategies Evaluating existing systems to decide when to reuse versus rebuild, designing smooth migration paths that modernize the platform Championing operational excellence, including observability, incident response, and performance monitoring Where and how you can work This role is based in San Mateo, CA, with a hybrid setup as the preferred arrangement. However, we are also open to considering West Coast remote candidates. We support flexible working to let you balance your work and life, and our offices are designed to support collaboration with snacks, break areas, and a human-first culture. Here are some of the things we are looking for in this role 12+ years of engineering experience with a proven track record as a Principal/Architect-level leader in large-scale distributed systems Domain expertise in payments, fintech, or highly regulated, compliance-heavy industries is required The ability to stay hands-on with code and complex designs while leading high-level technical strategy A passion for mentorship, capable of elevating engineering capabilities and guiding Staff and Senior engineers Strong proficiency in cloud-native platforms (AWS strongly preferred) and operational excellence practices Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Lead and execute a global content strategy, manage a content team, collaborate cross-functionally, and optimize content performance to support business goals. | 10+ years in content strategy with 5+ years leadership, experience in B2B/SaaS content, strong storytelling, stakeholder management, and a relevant bachelor's degree. | Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. The Director of Content Strategy will lead Xero's global content vision, developing and executing strategies that strengthen our brand voice, support our business objectives, and deliver compelling thought leadership that resonates with our target audiences. This leader will oversee a unified approach to content that spans regions and channels, ensuring consistency while respecting regional nuances. Reporting to the SVP of Marketing Communications, this role will lead a team of content specialists and partner closely with teams in Regional Marketing, SEO, Education, Communications, and other key stakeholders across the organization. \n Strategic Leadership: Develop and implement a comprehensive global content strategy aligned with Xero's business objectives and brand positioning Establish a clear content vision and roadmap that supports customer acquisition, engagement, and retention across the full marketing funnel Lead the development of breakthrough thought leadership content against key business pillars for both small businesses and accounting and bookkeeping partners Partner with regional teams to ensure content strategy captures and addresses local market needs and nuances Collaborate with cross-functional teams (SEO, Product Marketing, Education, Communications, etc.) to create a cohesive content ecosystem Content Development & Distribution: Drive the creation of high-quality, engaging content across multiple formats (articles, blog posts, reports, whitepapers, videos, etc.) Partner closely with customer research team to develop surveys and leverage Xero's proprietary data for compelling storytelling Build and manage a bench of trusted expert writers to scale content impact while controlling costs Partner with channel owners to lead content distribution strategy across paid, earned, owned, and shared channels Partner with Media Team to develop strategic partnerships to amplify content reach and effectiveness Lead the editorial strategy for Xero's global blog Establish and maintain a consistent editorial calendar that aligns with business priorities as well as global and regional marketing campaigns Team Leadership & Budget Management: Lead, mentor, and develop a team of 3 direct reports: Blog Manager, Head of Mid-Funnel Content, and Head of Content and Campaigns Manage content creation budget effectively, ensuring resources are allocated to high-impact initiatives Collaborate with regional teams and channel owners on content distribution budgets Foster a culture of creativity, quality, and innovation within the content team Measurement & Optimization: Partner with Data & Analytics team to develop comprehensive content measurement framework Establish KPIs and reporting mechanisms to track content performance and ROI Use data insights to continuously optimize content strategy and execution Present performance metrics and strategic recommendations to senior leadership Cross-Functional Collaboration: Work closely with regional and global communications teams to develop thought leadership content against key pillars for small businesses and accounting/bookkeeping partners. Content should be developed to be pitched to and covered by the media to position Xero as a thought leader and customer advocate Serve as the content authority across the organization, providing guidance to ensure consistency in messaging and voice Collaborate closely with brand, social, communications, and product marketing teams Partner with regional marketing leaders to ensure content strategy meets diverse market needs Work with SEO team to align content with search strategy and drive organic visibility Required Experience & Skills: 10+ years of content strategy and marketing experience, with at least 5 years in leadership roles Proven track record developing successful B2B and/or SaaS content strategies that drive measurable business results Experience leading global content initiatives with regional adaptations Excellent writing, editing, and storytelling abilities. Background in journalism is a plus. Experience leveraging proprietary data and research to create compelling narratives Strong stakeholder management and collaboration skills Bachelor's degree in Marketing, Communications, Journalism, or related field Preferred Qualifications: Experience in the accounting, financial services, or small business software space Understanding of SEO and content marketing best practices Experience with content management systems and marketing automation platforms Knowledge of global content distribution channels and strategies Experience developing content for different stages of the customer journey Personal Attributes: Strategic thinker with ability to translate business objectives into effective content strategies Creative problem-solver who can balance innovation with practical execution Excellent communicator and collaborator who can work effectively across functions and regions Results-oriented with strong project management skills Adaptable leader comfortable operating in a fast-paced, evolving environment What We Offer: Opportunity to shape the global content strategy for a leading SaaS company Collaborative and innovative work environment Competitive compensation and benefits package Career development and growth opportunities Flexible working arrangements Being part of a company that makes a real difference for small businesses globally \n $195,000 - $244,800 a year \n Xero is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds who are passionate about creating meaningful content that drives business results. Why Xero? Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.