Worldwide Flight Services (WFS)

Support daily administrative tasks, coordinate office activities, and ensure smooth communication between teams and clients. | High school diploma with proficiency in MS Office, strong organizational skills, and experience in office management or related fields. | Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world. About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Job Summary We are seeking a detail-oriented and organized Administrative Assistant to support our ground handling and passenger services office. This role involves managing daily administrative tasks, coordinating office activities, and ensuring smooth communication between internal teams and external clients. Responsibilities • Answer and direct phone calls, emails, and correspondence. • Organize and schedule appointments, meetings, and travel arrangements. • Maintain office records, policies, and procedures. • Assist in preparing reports and reconciling expenses. • Manage airport security badging processes for employees. • Oversee time and attendance tracking and assist with payroll processing. • Order and manage office supplies. • Provide support to visitors and act as a point of contact for clients. Minimum Requirements • Proficiency in MS Office (Excel, PowerPoint). • Strong organizational and time management skills. • Excellent communication and problem-solving abilities. • Knowledge of office management systems, payroll, and security badging procedures. • High school diploma required; additional administrative qualifications are a plus. Preferred Skills • Experience in the aviation or transportation industry. • Familiarity with payroll and timekeeping software. • Ability to handle confidential information with discretion. • Strong attention to detail and accuracy. • Customer service experience in a fast-paced environment. Physical Requirements/Working Conditions • Remain in a stationary position 50% of the time. • Occasionally move about inside the office to access file cabinets, office machinery, etc. • Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer. • Walk short distances. • Reach above and/or below shoulder. • Handle/grasp documents or office equipment. • Sit and/or stand for short or extended periods of time. • Lift/carry/move objects, files and documents up to 10 pounds. • Work in an office environment using standard office equipment. • Talk, listen, and speak clearly on telephone. • Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Perks & Benefits • Want your pay in advance? Access your pay when you need it through DailyPay app! • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! • Need quality medical care? Multiple options for both full and part-time employees! • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! • Looking to stay healthy and improve your life? Wellness Programs offered to all employees! • Want to invest in your future? 401k program offered! • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available! WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Supervise and coordinate package handling operations at an airport facility, ensuring safety, efficiency, and adherence to procedures. | Requires 2-5 years of supervisory experience in logistics or warehouse environments, with physical ability to handle equipment and work outdoors in various weather conditions. | Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world. About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Job Summary The role of our Air Logistics Manager on Duty involves directly supervising a busy team of 50+ Airport Logistics and Airport Ramp associates who move packages by hand and pushcart in and around our indoor/outdoor facility that is located on airport property. This is a roll up your sleeves job that supports a talented team of professionals who ensure packages arrive on time to destinations across the United States. This is a cross-dock operation; our role is to facilitate daily throughput of packages from aircraft to warehouse to trucks with no/minimal storage. Our indoor facility is an open-air environment and not temperature controlled, and you may work in or around aircraft. The ALM leads the team following our structured processes and guidelines, keeping the safety of all our team members first. The ALM is a hands-on role in moving packages throughout the facility and works with the team to ensure that customer satisfaction, safety, security, quality exceed standards for their assigned shift. Our ALM’s also maintain and control all required aspects of the operation during their shift in accordance with the corporate security program and TSA legislation. Curious to learn more about us and what we do, click on the link here.: https://youtu.be/FDaEEeheLpg Responsibilities • Being physically present and hands on, making swift decisions in a complex logistics operation that requires timely results. • Lead a diverse workforce in the sorting, scanning and movement of small packages and containers in both a warehouse and airport ramp environment • Supervise the unloading and loading of aircraft and trucks in a widely dispersed area • Ensure the removal of tie-downs and other gear when loading and unloading • Lead the preparation of packages for sortation and load onto containers • Oversee the weighing, labeling, or make/break-down of gaylords or air-containers • Provide clear, direct instruction to team members in order to maintain strict guidelines in regards to process in a positive manner • Effectively present information and respond to questions from groups or managers, clients, and customers. • Interpret various instructions furnished in written, oral, diagram, or schedule form. • Ability to operate warehouse/ramp equipment and hold necessary licensing (if applicable). • Ability to perform additional assigned tasks as needed Minimum Requirements • High School Diploma or GED or international equivalent. • Two to five years of previous operations management or supervisory experience in a warehouse/logistics/manufacturing environment. • Must be comfortable managing execution and adherence to standardized work processes • Proven leadership experience and responsibility of teams consisting of 30 – 50 personnel. • Must be able to work weekends (Friday, Saturday, and Sunday), holidays, and days off. We have a Peak Season that may require longer hours. • Ability to read, write, fluently speak, and understand the English language. • Must be able to secure appropriate airport authority and/or US Customs security badges if applicable. Preferred Skills • Previous logistics, manufacturing, warehousing experience that relied heavily on managing a structured process with strict deadlines • Familiarity with personal computer software is helpful. • Independent judgment and decision-making skills are required. • Excellent interpersonal skills and written and oral communication skills. Physical Requirements/Working Conditions • Ability to lift up to 50 lbs. • Ability to work indoors and outdoors in a variety of temperatures, rain, wind, hot and cold weather • Ability to stand for an entire shift and move long distances across our facilities Perks & Benefits • Want your pay in advance? Access your pay when you need it through DailyPay app! • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! • Need quality medical care? Multiple options for both full and part-time employees! • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! • Looking to stay healthy and improve your life? Wellness Programs offered to all employees! • Want to invest in your future? 401k program offered! • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available! WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Manage warehouse and ramp operations, lead and develop staff, ensure safety and security compliance, and optimize package throughput. | Requires 5+ years of leadership experience in logistics or transportation, proficiency with SAP and MS Office, and physical ability to work outdoors and lift up to 50 lbs. | Job Title: Air Logistics Senior Manager - AUS Express Operations About WFS Worldwide Flight Services (WFS), a member of SATS Group, is a global leader in air freight logistics and ground handling services. The SATS-WFS group employs over 46,000 people and assists more than 270 customers with a global footprint of more than 210 cargo and ground handling stations in 24 countries. WFS has 40 years of experience in aviation-related handling services and provides a vast scope of services while maintaining industry-leading safety and security standards. Job Summary The Air Logistics Senior Manager Express Operations will be responsible for the management of warehouse operations and airport ramp operations while also working with internal and external executive-level contract partners to ensure efficient handling of Express packages. This is a cross-dock operation; our role is to facilitate daily throughput of packages from aircraft to warehouse to trucks with no/minimal storage. Our indoor facility is an open-air environment and not temperature controlled, and you may work in or around aircraft. The Air Logistics Senior Manager leads the team following our structured processes and guidelines, keeping the safety of all our team members first. This role is a hands-on role in moving packages throughout the facility and works with the team to ensure that customer satisfaction, safety, security, quality exceed standards for their assigned shift. Our Air Logistics Senior Manager will also maintain, and control all required aspects of the operation during their shift in accordance with the corporate security program and TSA legislation. Curious to learn more about us and what we do, click on the link here.: https://youtu.be/YP1dUqazgC0?si=yKNRD6GIFfQP39_I Responsibilities • Plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment. • Develop next level leaders and managers in both leadership and management skills. • Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards. • Ensure operational leadership is monitoring and instructing Airport Ramp Agents and Warehouse Agents to follow safety rules and safety standards that are in place. • Participate in recruiting activities, interviewing candidates and making hiring decisions. • Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations. • Demonstrate diligence required to maintain security under local Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA). Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA). • Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis. • Must complete injury reports and damage reports as required. • Authorize/ensure post-accident and post-injury testing is done as required. • Assist customer representatives in providing information and data for various compliance reports and audits. • Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings. Minimum Requirements • Bachelor's degree (B. A.) from four-year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience • Airline/Logistics/Transportation experience preferred • 5 years of leadership and management experience required • Must possess leadership skills with the ability to train and develop personnel • Must be able to continually respond to and prioritize within a fluid work environment • Must have ability to work across the 24/7 schedule based on the needs of the business Preferred Skills • English proficiency (e.g., reading, writing, speaking, listening) • Mental abilities (e.g., visual observation and identification, mental rotation) • Interpersonal skills (e.g., customer service, dependability) • Computer literate with proficient use of software and/or computer programs (MS Office, SAP) • Knowledge of advanced arithmetic and mathematics • Knowledge of airline codes, prefixes, common air freight abbreviations • Comprehension of airway bill • Attention to detail • Ability to prepare written documents, communications, and counseling notices • Ability to follow instructions from the General Manager and customer(s) • Ability to act in a managerial position and give direction to Supervisors Physical Requirements/Working Conditions • Ability to lift up to 50 lbs. • Ability to work indoors and outdoors in a variety of temperatures, rain, wind, hot and cold weather • Ability to stand for an entire shift and move long distances across our facilities Perks & Benefits • Want your pay in advance? Access your pay when you need it through DailyPay app! • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! • Need quality medical care? Multiple options for both full and part-time employees! • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! • Looking to stay healthy and improve your life? Wellness Programs offered to all employees! • Want to invest in your future? 401k program offered! • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available! WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.