World Wide Technology Healthcare Solutions

Manage full project lifecycle for digital projects, leading multidisciplinary teams and client communications to ensure quality deliverables. | At least 7 years project management experience with 5 years in digital/tech, strong communication, Agile/Scrum knowledge, and strategic planning skills. | Education * Bachelor’s Degree (Masters preferred) Work Experience   * At least 7 years of Project Management experience with at least 5 of those in the Digital, Tech space.    Specialized Knowledge, Skills, and Abilities  * Demonstrated experience managing, reviewing and analyzing project scopes, budgets & resources to include change and resource requests.  * Proven experience working with and managing multidisciplinary teams both internally and externally as required from strategy, research, UI, UX, Tech, Product, etc.  * Exhibits superior communication skills, both oral and written; is clear, concise, sincere and persuasive. Is also a good listener and shows an interest in what others have to say.  * Advanced problem-solving skills; ability to identify and remove roadblocks.  * Demonstrated experience managing cross-functional teams and driving team engagement. Ability to enable direct and healthy communications across all team members.  * Confident in both client engagement and operational / delivery management.  * Strong scope management and ability to set programs up for success.  * Excellent documentation skills.  * Excellent time management skills.  * Takes ownership and responsibility for work, is proactive.  * Demonstrates initiative and creativity in all work efforts. Pursues objectives beyond what is required or expected. Able to mobilize and empower others.  * Ability to plan and manage at both strategic and tactical levels to consistently meet/exceed planned objectives.  * Extensive experience in digital climates both creative and technical and the ability to measure success of such efforts.  * Demonstrated ability to work alongside a small internal staff and external partners where necessary.  * Effective facilitation and public speaking skills and presence.  * Agile/ Scrum experience working within an agency or design/tech consultancy.  * Demonstrated ability to mentor Digital Project Team members.    Working Conditions * Possesses a high level of Acts ethically and is above reproach. Builds trust through their honesty, reliability and authenticity. Possesses a strong concern for the needs of his/her colleagues. Takes tough principled stands even if they are unpopular. Meets commitments and keeps promises. * Demonstrates Self-control. Manages his/her impulsive feelings and distressing emotions and operates without any personal agenda. Stays composed, positive and unflappable even in trying moments. Thinks clearly and stays composed and focused under pressure. * Must be Smoothly handles multiple demands, shifting priorities and rapid change. Is able to work collaboratively to get things done. Proactively seeks the advice and suggestions of peers, subordinates and superiors. Adapts strategies and tactics to fit fluid circumstances. Is flexible in how he/she sees events. * Is Demonstrates a positive mental attitude. Persists in seeking goals despite obstacles and setbacks. Operates from a hope of success rather than a fear of failure. Sees setbacks as due to manageable circumstances rather than a personal flaw. * Is able to Intuitively Understand the way people think and work. Understands the forces that shape views and actions of clients, customers or competitors. Accurately reads an organizational and external reality. * Models Leadership Articulates and arouses enthusiasm for a shared vision and mission. Leads by example. * Is a catalyst for Recognizes the need for change and removes barriers. Challenges the status quo to acknowledge the need for change. Champions the change and enlists others in its pursuit. * Fosters Excellence in Communication. Is effective in give-and-take, registering emotional cues in attuning their message. Deals with difficult issues straightforwardly. Listens well; seeks mutual understanding and welcomes the sharing of information fully. Fosters open communication and stays receptive to bad news as well as good. Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $110,000 to $150,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.     The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program  We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!    If you have any questions or concerns about this posting, please email taposting@wwt.com.  [taposting@wwt.com.%C2%A0]     #LI-MP2 #LI-REMOTE Qualifications Why WWT?   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.    With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.   Want to work with highly motivated individuals on high-performance teams? Join WWT today!   What is the Solutions Consulting & Engineering (SC&E) Team and why join? Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges.    SC&E Digital Team: WWT's SC&E Digital team delivers insight-driven products, platforms and experiences. We move with the nimbleness of a start-up and the scale of a global consultancy. Purpose-built to solve seemingly impossible challenges with speed, precision and human connection. We have 4 key solution offerings: Purpose-Built Products (mobile apps, websites, digital platforms), Unified Commerce, Emerging Experiences (AR/VR/Metaverse) and Advanced Operational Intelligence (data science, analytics) .   More about WWT Digital? www.wwtdigital.com [http://www.wwtdigital.com/]    A Brief Overview: A dynamic, strategic and resourceful digital first thinker. A leader and facilitator responsible for all activities related to managing the delivery of multi-faced Digital Strategy, Emerging Technology, Application and Platform development initiatives. An effective communicator, you will be responsible for managing, enabling and empowering a cross functional team with the goal to deliver outstanding, profitable work for the clients within that team, while striving for a positive team environment and engaged staff.   Digital Project Managers will build relationships with Digital Strategy, Innovation, IT, Marketing clientele through direct or WWT existing relationships and work alongside sales personnel to support the WWT Digital team in the development of new strategies that help our customers and prospects identify and then ultimately realize digital transformation through the entire portfolio of services that WWT has to offer.   The Sr Digital Project Manager reports to the Associate Director, Digital Project Management.   Job Responsibilties: * You will be accountable for the entire project lifecycle on digital projects, working alongside the commercial & strategy teams and managing multidisciplinary teams from Strategy, Research, UI, UX, Tech & Product.  * The role is client facing, managing all communication channels (meetings, workshops, email & documentation) and forums within the project.  * Assigned to large and complex projects, you'll be expected to raise risks early and find solutions to fit the client's needs whilst sticking with project expectations.  * Manage the technical, business and personnel aspects of consulting and development engagements.  * Manage the invoicing, backlog and resource management activities for the assigned engagements.  * Oversee multiple digital strategy or delivery teams at once, provide leadership, guidance and standardized process, reporting and client communication.  * Serve as the day-to-day Project Manager for one or more of our larger, more strategic clients/engagements.  * Ensure deliverables are of the highest quality to promote client satisfaction.  * Ensure key project management deliverables are produced such as project charters, project plans, resource plans, risk mitigation plans, change management plans, etc.  * Serve as a key member of the solution delivery team by facilitating requirements/design sessions and producing deliverables.  * Monitor project team engagement and performance and provide feedback; ensure involvement of the appropriate teams and individuals during each project phase.  * Develop strong client relationships.  * Key participant in the business development process; leading business development efforts from a delivery perspective.  * Assist in developing overall estimates of the effort / resource requirements / schedule.  * Lead the risk assessment efforts during the proposal process and recommend appropriate risk mitigation strategies

Lead strategy and delivery of AI-enabled sales products driving revenue growth and productivity. | 7-10+ years in product management with enterprise-scale product ownership and AI integration experience. | Qualifications:  Required  * 7–10+ years of experience in product management, business architecture, consulting, or revenue-facing business roles.  * Proven ownership of enterprise-scale products or initiatives tied to measurable business outcomes (revenue, margin, deal velocity, productivity).  * Strong understanding of enterprise sales motions, including opportunity management, pricing and margin strategy, proposals, and services/solution selling.  * Firsthand experience with AI-enabled capabilities (LLMs, copilots, agents, automation) embedded into production business workflows.  * Demonstrated ability to lead cross-functional teams without direct authority.  * Strong executive communication, influence, and stakeholder management skills.  * Experience driving adoption and change for complex, enterprise tools, or platforms.    Preferred  * Experience designing or governing LLM-powered or agent-based capabilities in production environments.  * Familiarity with CRM platforms (e.g., Salesforce), productivity ecosystems (e.g., Microsoft 365), and AI-integrated sales tools.  * Experience scaling products from pilot to enterprise adoption with measurable ROI.  * Background in consulting, transformation, business architecture, or strategic advisory roles.  * Knowledge of responsible AI, data governance, and enterprise risk practices.  * Product, Agile, Lean, or Change Management certifications (e.g., CSPO, Lean Six Sigma, Prosci).     Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $175,000.00 to $225,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.    The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program   * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement   * Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement   * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program    We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!    Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com [https://wwt.com/]  If you have any questions or concerns about this posting, please email taposting@wwt.com [taposting@wwt.com]. #LI-KP1   Qualifications Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today!   Roles Overview:  The Business Product Manager is responsible for leading the strategy, delivery, and ongoing optimization of AI-enabled sales products that support revenue growth, margin improvement, and seller productivity at enterprise scale.  Reporting into the Sales organization, this role owns a portfolio of AI-powered capabilities including large language models (LLMs), intelligent automation, and advanced analytics, managed as business products embedded directly into seller workflows. The role works closely with cross-functional partners across Sales, Technology, Architecture, AI, Enablement, and Analytics to ensure products are scalable, well-governed, and adopted effectively by end users.  This position leads through influence and serves as a key product leader responsible for aligning business needs, technical execution, and change management to deliver measurable business outcomes.    Core Accountability:  Own the success of AI-enabled sales products across the full product lifecycle, with accountability for business impact, user adoption, and long-term value realization across the sales process.    Why This Role Matters:  This role plays an important part in helping the organization move from AI experimentation to consistent, enterprise-ready solutions. By ensuring AI products are thoughtfully designed, governed, and integrated into daily seller workflows, the Senior Business Product Manager helps improve decision quality, streamline sales execution, and enable more effective, value-based selling.    Responsibilities:  Product Vision, Strategy & Roadmap Ownership  * Define and maintain the product vision, strategy, and roadmap for a portfolio of AI-enabled sales products.  * Ensure AI capabilities are aligned to business objectives such as revenue growth, margin improvement, and productivity.  * Prioritize initiatives based on business impact, feasibility, and risk.  * Partner with technical teams to evaluate, pilot, and scale advanced AI capabilities (e.g., copilots, autonomous agents, RAG) while enforcing responsible AI and governance standards.    Applied AI, LLM & Lifecycle Management  * Own the end-to-end product lifecycle from discovery through launch, adoption, and ongoing improvement.  * Partner with delivery teams to translate business requirements into scalable product solutions.  * Monitor product performance and user feedback to guide enhancements and optimization.  * Partner with AI and technical leaders to define and govern:  * Prompt frameworks and standards  * Context injection strategies (CRM, pricing, content, account intelligence)  * Quality, reliability, explainability, and trust thresholds  * Ensure AI outputs are decision-ready, reliable, and trusted, not experimental.    Seller Workflow & Sales Motion Enablement  * Define and execute the vision for AI products that operate in the flow of seller work.  * Embed AI capabilities into core seller tools and moments of action (e.g., CRM, productivity, and collaboration platforms).  * Align AI-powered experiences to seller roles and motions, including:  * Account and opportunity planning.  * Deal shaping, pricing strategy, and margin guidance.  * Proposal development, business value articulation, and executive narratives  * Pipeline, forecasting, and execution management.    End-to-End Lifecycle & Value Realization  * Own outcomes across the full product lifecycle: discovery → design → delivery → launch → adoption → optimization.  * Ensure AI products mature from pilots into scaled, durable capabilities embedded in daily sales execution.    Strategic Advisory & Executive Partnership  * Serve as an advisor to Sales leadership on how applied AI, LLMs, and agents enable revenue growth and services-led expansion.  * Influence investment and prioritization decisions through data-driven insights, scenario modeling, and AI performance metrics.  * Shape enterprise narratives on Sales AI value, maturity, and roadmap progression.    Change Management, Adoption & Enablement Leadership  * Lead enterprise change management for AI-enabled seller workflows.  * Define adoption strategies, enablement plans, training (including prompt literacy and citizen development), and communications aligned to sales roles.  * Monitor adoption, trust signals, and workflow friction; continuously optimize experiences to improve seller effectiveness and consistency.    Cross-Functional Leadership & Governance  * Partner closely with Technical Product Manager, IT, Architecture, AI, Data, Enablement, and Analytics leaders.  * Lead and influence cross-functional teams without direct authority.  * Maintain executive-level visibility through dashboards, roadmap reviews, and outcome-based reporting tied to revenue, margin, productivity, and AI performance.

Design, deploy, and operate core route/switch and data center networks with technical leadership and consulting. | 7+ years in core route/switch and data center networks with Nexus platforms and routing protocols, plus relevant degree. | * Must have at least 7 years of experience designing, deploying, and implementing core route/switch and/or data center networks in accordance with industry best practices * Extensive Nexus 7K/5K/2K experience required. * Experience logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling). * Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec). * Strong knowledge IP communication and routing is required (OSPF, EIGRP, BGP). Experience with inter-company routing is preferred. * Understand WAN/LAN and transport technologies (Ethernet, Frame Relay, DMVPN, WAAS and MPLS). * SD-WAN (IWAN, Viptela) implementation and migration experience. * Configuration management of networking devices using automation tools (APIC-EM, Cisco Prime) and API scripting with Python * Certifications in CCNP, CCIE R&S and/or Data Center Preferred. * Cisco partner post sales consulting experience strongly preferred. * Knowledge or experience with Nexus 9K and ACI is a plus. * Knowledge or experience F5 load balancing, Palo Alto technologies, Cisco UCS, or Cisco MDS is a plus. * Strong interpersonal, written, and oral communication skills with the ability to work well in a collaborative environment. * Able to conduct research into networking issues and products as required. * Highly self-motivated and directed, with keen attention to detail. * Able to effectively prioritize tasks in a high-pressure environment. * Strong customer service orientation with proven analytical and problem-solving abilities. * Related degree in computer science or electrical engineering and/or seven to ten years equivalent network engineering experience.   Want to learn more about Solutions Consulting & Engineering? Check us out on our platform: https://www.wwt.com/community/scande/about [https://www.wwt.com/community/scande/about]    Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current pay range for this position is $105,576.00 to $158,364.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program  We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!    If you have any questions or concerns about this posting, please email taposting@wwt.com.  [taposting@wwt.com.%C2%A0]   #LI-AF1 #LI-Remote Qualifications   Why WWT   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does for our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.     Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.    With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.     Want to work with highly motivated individuals on high-performance teams? Join WWT today!    What is the Solutions Consulting & Engineering Team and why join?   Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges.    The Senior Network Engineer's role is to ensure that WWT/industry best practices and methodologies are applied to design, deployment and operations of core route/switch and data center networks. This individual provides technical guidance and leadership to the customer and project engineering team and ensures project timelines are being met. They will be the technical point of contact for the customer and provide design, migration and deployment guidance. This position will require travel 50-75% travel.   * Responsible for the delivery of network planning, design, implementation & optimization services as a post sales consultant to WWT's Commercial Enterprise clients. * Create Low Level and High Level designs of data center networks utilizing industry best practices and Cisco hardware to include: Cisco enterprise level L3 switching Catalyst and Nexus 7K/5K/2K platforms * Lead the delivery of network solutions including routers, switches, firewalls, load balancers and other network hardware appliances. * Oversee/perform new and existing equipment, hardware, and software upgrades. * Perform installation, configuration, maintenance, and troubleshooting of customer managed hardware, software, and peripheral devices. * Monitor network performance and troubleshoot problem areas as needed. * Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

Develop and standardize financial data analysis and reporting for software agreements, support execution and provide expertise within aligned technology or program. | 3-5 years experience in customer success or financial analysis related to software agreements, process development, strong analytical and communication skills, bachelor's degree. | Required Qualifications:  * 3–5 years of experience in Customer Success and/or financial analysis related to large software agreements * Hands-on experience developing and supporting internal processes * Developing technical acumen with the ability to follow established processes and provide accurate guidance.  * Experience supporting customer adoption, usage, or operational questions within software or service agreements.  * Ability to collaborate effectively with senior advisors and cross-functional teams without direct account ownership.  * Strong written and verbal communication skills across internal and customer-facing interactions.  * Demonstrated ability to manage multiple tasks or requests while maintaining attention to detail.  * Analytical and problem-solving skills appropriate for level2 support scenarios.  * Professional demeanor and judgment in customer-facing environments.  * Comfortable working in evolving programs with clear direction and defined escalation paths.    Education:  Undergraduate Degree in a related field or equivalent work experience is required    Location is remote within the United States.    Want to learn more about Customer Experience? Check us out on our platform: Customer Experience - WWT [https://www.wwt.com/customer-success]   Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $65,000.00 to $85,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!   If you have any questions or concerns about this posting, please email taposting@wwt.com [taposting@wwt.com].   Equal Opportunity Employer Qualifications Why WWT?   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.   Want to work with highly motivated individuals on high-performance teams? Join WWT today!   Why should you join the Customer Experience – Software Lifecycle team?  WWT’s CX – Software Lifecycle team is focused on our customers first, partnering with them to ensure we understand their goals, then applying the efforts necessary to achieve those goals.  It is a rewarding way to ensure that our relationships continue to foster quality business outcomes, and our customers view us as their strategic advisors.     CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue.  Customer Experience has become a key driver to ensuring that any customer who commits to a contract with a vendor sees success and continues to renew that business.  This industry trend towards recurring revenue models makes WWT Customer Experience – Software Lifecycle an area of great opportunity for potential candidates.    What will you be doing?  The Customer Success – Specialist is a customer-facing, early-to-mid career role that provides focused functional and operational support aligned to a specific technology, OEM, tool, or defined capability within the Customer Success portfolio. This role supports customer outcomes by assisting with adoption, usage, and operational understanding of software agreements and solutions, ensuring customers can effectively navigate questions, requirements, and common challenges.    The Specialist operates across all customer segments—including Commercial, Service Provider, Public Sector, and Enterprise—and serves as a secondary, value-added resource to assigned Customer Success team members. While the role does not own customer accounts or carry direct responsibility for overall account success, it plays a key supporting role by providing level two expertise, execution assistance, and responsive support for customers with defined needs within the Specialist’s area of focus.    This specialist role will serve as our financial analyst for true forward management and ROI analysis. They will be responsible for developing standardization and scalability in the data analysis and reporting requirements related to the financial elements of a software agreement. This role will be responsible for developing, validating, and communicating ROI insights and true forward reporting to support large, complex enterprise software agreements. The Specialist will partner closely with multiple roles and teams to ensure financial accuracy, contractual compliance, and value realization for both internal stakeholders and customers. This role partners closely with Customer Success Managers and broader account teams to respond to customer inquiries, support enablement activities, and assist with adoption and optimization motions.   The Specialist acts as an execution and support point within their aligned technology, OEM, or program. Responsibilities include participating in enablement sessions, providing hands-on assistance for routine configuration or operational tasks, supporting troubleshooting efforts, and helping coordinate escalations to more tenured or specialized resources when needed. The role supports assigned initiatives through completion, ensuring accuracy, follow-through, and alignment to defined customer outcomes.    In addition, the Specialist contributes insights, observations, and documented learnings to Customer Success partners and internal stakeholders to improve consistency, efficiency, and customer experience. The role requires strong attention to detail, developing business and technical acumen, and the ability to communicate clearly with both internal teams and customer stakeholders.    The ideal candidate is a motivated, customer-centric professional with a desire to be seen as an expert in their role, contribute meaningfully to customer success outcomes, and grow within a collaborative, fast-paced environment. They are reliable, curious, and proactive, with a strong foundation in problem-solving, communication, and service excellence.    Responsibilities include:   ROI Analysis & Value Realization * Serve as the subject matter expert for ROI modeling and financial value analysis for enterprise software agreements. * Develop and maintain standardized and ad hoc ROI models to quantify customer value realization against contractual commitments. * Analyze financial, usage, and operational data to identify trends, risks, and opportunities related to software investments. * Partner with account teams to support renewals, upselling, and executive-level customer discussions with data-driven ROI insights. * Translate complex financial analysis into clear, compelling narratives for internal and customer-facing presentations.   True Forward Reporting & Agreement Reconciliation * Own the end-to-end true forward reporting process for software agreements. * Validate customer usage data and reconcile against contractual entitlements to determine over- or under-consumption. * Calculate true forward positions and financial impacts in alignment with contract terms. * Prepare accurate and audit-ready true forward reports for internal review and customer delivery. * Support order processing and contract updates related to true forward adjustments.   Financial Governance & Accuracy * Ensure financial accuracy, data integrity, and compliance with contractual and revenue recognition requirements. * Identify and resolve data discrepancies across multiple systems and data sources. * Proactively review data insights to ensure problems or concerns are addressed in a timely manner   Stakeholder Enablement & Advisory * Act as the primary point of contact and trusted advisor for internal teams on all ROI and true forward-related matters. * Advise and assist on end-to-end process related to quoting and ordering to ensure data accuracy * Provide training, documentation, and best practices on processes impacting financial output to ensure accuracy for downstream reporting and insights to CX, Internal Sales, Account Management, and other stakeholders * Support internal and external enablement sessions, customer calls, and training aligned to the area of expertise * Partner with Customer Success Managers to respond to customer inquiries and support adoption and operational success.  * Respond to ad hoc financial analysis requests from internal stakeholders and leadership.   Process Improvement & Standardization * Develop and continuously improve standardized templates, tools, and reporting frameworks for ROI and true forward analysis. * Drive automation and efficiency initiatives to reduce manual effort and improve turnaround time. * Define and document scalable processes to support growth in enterprise software agreements. * Support internal and external enablement sessions, customer calls, and training aligned to the area of expertise * Be the internal SME related to financial analysis for software agreements and large purchasing agreements * Provide internal guidance on processes impacting financial output to ensure accuracy for downstream reporting and insights   To be successful in this role, you should:  * Be able to support customers with defined questions or needs related to a specific financial models related to software agreements * Be able to clearly communicate financial data to Customer Success partners and customer stakeholders.  * Be organized and capable of managing multiple support requests, tasks, or initiatives concurrently.  * Be able to analyze data and assess impacted customers and proactively work through process * Be comfortable operating in a support-oriented role that requires responsiveness, follow-through, and accuracy.  * Be a self-motivated learner who actively builds continued knowledge and assess current process and output * Be able to execute day-to-day responsibilities with guidance, while steadily increasing independence and confidence.  * Be adaptable and able to shift priorities as customers and business needs evolve.  * Be detail-oriented and process-driven, ensuring documentation and execution meet quality standards.  * Be comfortable working with incomplete information while seeking clarification and support as needed.  * Demonstrate professionalism, sound judgment, and effective collaboration across teams.  * Maintain a professional appearance and demeanor appropriate for all customer-facing interactions.  * Perform effectively in a fast-paced environment with moderate visibility and occasional time-sensitive requests.  * Operate effectively in both virtual and in-person customer environments, adapting communication style as needed.  * Maintain regular and reliable attendance and be available to support customer or business needs outside of standard business hours when required.   * Present a professional, camera-ready presence for all virtual and in-person customer interactions across a diverse customer portfolio.

Designing, developing, and deploying enterprise-grade software applications and cloud-native solutions. | 10+ years software engineering experience with expertise in .NET, cloud platforms, and front-end frameworks, but no explicit pre-sales or Microsoft 365 Copilot experience. | Qualifications: * 5+ years in technical pre-sales or solution architecture roles, ideally with Microsoft 365, Ai technologies, and automation platforms.  * Proven track record of executive-level engagement and strategic technology consulting.  * Expertise in Microsoft 365 ecosystem, Copilot Studio, and Power Platform automation.  * Ability to design and deploy custom Copilot agents and integrate them with automated workflows.  * Strong understanding of organizational change management and adoption strategies.    Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $120,000.00 to $150,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.    The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!    If you have any questions or concerns about this posting, please email taposting@wwt.com [taposting@wwt.com].   #LI-DP2     #LI-Remote  Qualifications Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.   Want to work with highly motivated individuals on high-performance teams? Join WWT today!   What is the GS&A and why join?  Be part of a team driving the next wave of workplace innovation through AI. Microsoft Copilot is transforming productivity, and we need experts who can guide organizations through this journey. You’ll help customers unlock Copilot’s full potential, from strategic planning to hands-on customization using Copilot Studio, custom agents, and Power Platform automation.   What will you be doing? The Microsoft TSA – Copilot is a trusted advisor and technical strategist for organizations adopting Microsoft Copilot across Microsoft 365 and business workflows. This Pre-Sales role on our Global Solutions and Architecture team combines deep technical expertise, executive-level communication skills, and change management leadership to deliver Copilot adoption strategies and custom AI experiences.    This role is pivotal in helping organizations embrace AI responsibly and effectively. You will influence digital transformation strategies, accelerate Copilot adoption, and enable customized AI experiences and automated workflows that drive measurable business outcomes.    Responsibilities: * Support executive discussions on AI strategy, ROI, and organizational impact.  * Design and implement Copilot adoption roadmaps, including governance and compliance.  * Use Copilot Studio to build, configure, and deploy custom Copilot agents tailored to business needs. Integrate Power Platform automation (Power Automate, Power Apps, Power BI) to extend Copilot capabilities and streamline workflows.  * Support building prototypes, integrations, and best practice examples in our labs.  * Facilitate workshops on responsible AI use, security, and data governance in relation to the Microsoft Copilot ecosystem.

Lead modernization of enterprise Threat & Vulnerability Management capabilities using AI-enabled processes aligned with business risk. | 8–12 years cybersecurity leadership in vulnerability, exposure, or risk management with strong threat intelligence and automation integration skills. | Key Domain Responsibilities   Threat-Informed TVM Transformation and Customer Strategy * Lead the transformation of customer enterprise TVM capabilities toward threat-informed, intelligence-driven exposure management * Integrate threat intelligence, exploitability data, adversary TTPs, and business context into prioritization models * Mature CTEM practices into a continuous, measurable exposure management lifecycle * Define and implement risk quantification models that align remediation priorities with business impact * Design scalable customer governance frameworks that support dynamic threat response AI and Automation-Driven Optimization * Drive automation of vulnerability triage, prioritization, and validation workflows * Integrate AI/ML-based insights to improve exploit prediction, risk scoring, and remediation sequencing * Lead tooling rationalization and integration across scanners, asset inventories, CMDB, cloud platforms, and SOAR systems * Implement closed-loop remediation validation and continuous exposure monitoring * Identify opportunities to reduce manual operational overhead through orchestration and intelligent workflow design * Champion predictive analytics to proactively identify emerging exposure concentrations before exploitation   Performance Management and Optimization * Develop executive customer-level exposure intelligence dashboards integrating threat context and business impact * Introduce KPIs that measure risk burn-down, exploitability reduction, and control effectiveness * Identify systemic exposure drivers (architecture, configuration drift, shadow IT) and implement structural remediation improvements * Continuously refine prioritization algorithms using threat intelligence feedback loops   Executive and Team Leadership * Serve as a strategic advisor to CISO and security leadership on evolving threat exposure posture * Translate strategic security objectives into AI-enabled, scalable TVM operating models * Lead cross-functional transformation initiatives spanning security, IT, DevOps, and cloud engineering * Mentor teams to adopt automation-first and threat-informed mindsets * Support business development and thought leadership in exposure management modernization   Qualifications   Required Qualifications * 8–12 years in cybersecurity with leadership experience in vulnerability, exposure, or risk management programs * Demonstrated experience modernizing or transforming security operations programs * Strong understanding of threat intelligence, exploitability analytics, and adversary tactics * Experience integrating automation and orchestration within security workflows * Proven ability to design governance and performance models aligned to risk outcomes * Experience presenting strategic transformation initiatives to executive leadership   Preferred Qualifications * Experience implementing CTEM or continuous exposure management frameworks * Experience integrating AI/ML tools into security operations or vulnerability management * Background in security architecture or threat intelligence * Experience in regulated industries (financial services, healthcare, etc.) * Certifications such as CISSP, CISM, PMP, or equivalent * Experience with enterprise vulnerability management and orchestration platforms * Familiarity with risk quantification methodologies   Key Competencies * Transformational leadership * Threat-informed strategy development * AI and automation enablement * Risk quantification and exposure analytics * Executive influence and advisory capability * Cross-domain modernization leadership * Continuous improvement and scalable design thinking * Data-driven decision making   Success in this role means transforming a customer’s traditional vulnerability management into a proactive, threat-informed, and AI-enabled exposure management capability. The Senior Manager drives measurable reduction of a customer’s exploitable risk by embedding threat intelligence into prioritization, optimizing remediation through automation, and aligning execution with business risk objectives. The engagement outcome is sustained, data-driven exposure reduction supported by scalable governance, predictive insights, and executive transparency.   Want to learn more about Consulting & Security Services? Check us out on our platform: https://www.wwt.com/consulting-services [https://www.wwt.com/consulting-services] https://www.wwt.com/category/security-transformation [https://www.wwt.com/category/security-transformation]   Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $160,000 to $190,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.  The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!   If you have any questions or concerns about this posting, please email taposting@wwt.com.      #LI-TB1 Qualifications Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.   Want to work with highly motivated individuals on high-performance teams? Join WWT today!   What is the Solutions Consulting & Engineering (SC&E) Team and why join?  Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth.  Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.    Position Overview: The Senior Manager is a transformational security leader responsible for evolving and modernizing enterprise Threat & Vulnerability Management (TVM) capabilities. This role moves beyond operational execution to drive threat-informed strategy, exposure intelligence integration, and AI-enabled optimization of remediation and risk reduction programs.   The role leads the transformation of traditional vulnerability management into a continuous, intelligence-driven exposure management capability, embedding CTEM principles and automation at scale across hybrid enterprise environments.   This leader partners with executive stakeholders, security architecture, threat intelligence, and engineering teams to align TVM strategy with evolving threat landscapes, embed threat-informed prioritization into enterprise decision-making, drive automation and AI-enabled remediation optimization, and operationalize scalable, measurable exposure reduction.   The Senior Manager serves as a strategic advisor to security and technology leadership, ensuring TVM programs evolve from reactive patch cycles to predictive, intelligence-driven risk reduction engines.

Lead a global team managing enterprise bridge coordination, major incident execution, and operational project support with ITIL governance. | 7+ years in IT Operations or Managed Services with 3+ years people leadership and strong ITIL knowledge. | Required Qualifications  * 7+ years of experience in IT Operations, Service Operations, or Managed Services.  * 3+ years of direct people leadership experience.  * Proven experience overseeing Major Incident and Bridge coordination functions.  * Strong knowledge of ITIL frameworks (ITIL certification preferred).  * Experience leading global or multi-regional teams.  * Demonstrated ability to drive process improvement and operational discipline.  * Strong executive communication skills and command presence.    Preferred Qualifications  * Experience in Managed and Shared Services environments.  * Experience in 24x7 global service operations.  * Lean, Six Sigma, or other continuous improvement certifications.  * Familiarity with AI-enabled service management or monitoring platforms.    Leadership Competencies  * People development and coaching  * Crisis leadership and executive presence  * Operational governance and accountability  * Structured, process-driven mindset  * Creative, data-informed problem solving  * Cross-functional influence    Success Profile  This leader builds high-performing operational teams that thrive in live, high-pressure environments. They balance structure with agility, enforce quality without slowing execution, and develop their team to confidently command enterprise bridge calls and complex incidents. They continuously improve operational performance while maintaining calm, decisive leadership in moments of crisis.    Want to learn more about Solutions Consulting & Engineering? Check us out on our platform: https://www.wwt.com/community/scande/about [https://www.wwt.com/community/scande/about]    Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $118,400.00 to $177,600.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program  We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!    If you have any questions or concerns about this posting, please email taposting@wwt.com.  [taposting@wwt.com.%C2%A0]   #LI-AF1 #LI-Remote Qualifications Manager, Service Operations    Why WWT   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does for our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.     Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.    With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.     Want to work with highly motivated individuals on high-performance teams? Join WWT today!    What is the Solutions Consulting & Engineering Team and why join?   Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges.  Why WWT   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does for our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.     Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.    With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.     Want to work with highly motivated individuals on high-performance teams? Join WWT today!    What is the Solutions Consulting & Engineering Team and why join?   Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges.    Position Summary  The Manager, Service Operations leads a global team responsible for enterprise bridge coordination, major incident execution, and operational project support within a Managed and Shared Services environment.    This role is accountable for building, developing, and overseeing the team that facilitates real-time operational readiness activities, cross-functional coordination and incident command. The Manager ensures structured execution, ITIL-aligned governance, service quality, and continuous improvement across all live operational events.    The ideal candidate is a strong people leader with executive presence, a process- and quality-driven mindset, and the ability to guide teams through high-pressure crisis situations while leveraging AI and automation to improve performance and reduce risk.    Key Responsibilities  Team Leadership & Development  * Lead, coach, and develop a global team responsible for:  * Bridge call facilitation  * Operational project readiness support  * Major incident coordination  * Training development and facilitation  * Establish clear performance expectations, accountability standards, and development plans.  * Create a culture of discipline, ownership, and service excellence.  * Ensure appropriate staffing coverage for 24x7 operations where applicable.    Operational Project Coordination Governance  * Oversee the team’s coordination of operational readiness activities for projects, releases, and major changes.  * Ensure risks, dependencies, and impacts are identified and mitigated.  * Partner with PMO, engineering, and service delivery leadership to align operational execution with business priorities.  * Validate that operational controls are in place prior to go-live activities.    Process & Quality Management  * Own adherence to ITIL-based Incident, Major Incident, Problem, and Change processes.  * Establish KPIs, SLAs, and operational performance metrics.  * Conduct quality reviews of bridge facilitation, incident handling, and project coordination.  * Drive post-incident reviews and ensure corrective actions are implemented.  * Lead continuous improvement initiatives to enhance service reliability and maturity.    Bridge & Major Incident Oversight  * Provide leadership oversight of high-severity incidents and critical bridge calls.  * Ensure structured execution, clear role assignment, and timely escalation.  * Step in to command critical incidents when necessary.  * Review incident quality, documentation, and communication standards.  * Ensure reduction of MTTR through consistent execution and governance.    AI & Continuous Improvement  * Identify opportunities to leverage AI and automation to:  * Improve incident trend analysis  * Reduce manual coordination tasks  * Enhance reporting and operational insights  * Promote data-driven decision making across the team.  * Reduce recurring incidents through proactive operational improvements.    Executive & Customer Engagement  * Represent Service Operations leadership on high-visibility customer and executive calls.  * Provide concise operational reporting and performance insights.  * Demonstrate strong executive presence during crisis communications.  * Build trusted relationships with internal stakeholders and external customers.

Lead architectural strategy and delivery for complex technical solutions, managing teams and ensuring alignment with business goals. | Bachelor's degree with over 25 years in software engineering and technical management, including architecture and data platform leadership, but limited explicit pre-sales or customer-facing sales experience. | Qualifications:   Location: Must live in or near the Detroit, MI metro.    Education & Experience * Bachelor’s degree in Computer Science, Computer Engineering, or related technical field, or equivalent practical experience required. * 10+ years progressive experience as a Technical Consultant, Solutions Architect, Systems Engineer or similar, with a track record of success in pre‑sales and customer‑facing roles. * Demonstrated performance as a senior pre‑sales engineering or solutions architecture role (e.g., Principal/Lead Architect, Senior Systems Engineer, senior CSE/TSA/CSA or equivalent) with consistent recognition as a top performer and go‑to resource for complex, strategic opportunities. Technical & Business Skills * Deep subject‑matter expertise across multiple technology domains, ideally demonstrated through advanced certifications (e.g., CCIE, VCDX) or equivalent experience. * Proven ability to connect architectures to business outcomes, including TCO/ROI, risk reduction, productivity, and time‑to‑value. * Strong understanding of WWT’s portfolio, ATC capabilities, services, and solution areas, and how to compose them into differentiated customer solutions. * Exceptional written and verbal communication and storytelling skills, comfortable with both deep technical audiences and C‑suite stakeholders. Leadership & Behaviors * Demonstrated ability to lead without formal authority, influence cross‑functional teams, and operate as a trusted advisor to sales and engineering leadership. * Consistently models WWT core values (Trust, Humility, Embrace Change, Passion, Attitude, Team Player, Honesty) in all internal and external interactions. * Active learner who embraces change, seeks feedback, and invests in developing others through mentoring and coaching. Travel & Working Conditions * Ability to travel 25–30% (or as business requires) for customer meetings, workshops, internal planning, and industry events, with occasional travel to WWT offices and labs as needed. * Primarily remote/virtual role with flexibility required for multi‑time‑zone collaboration and critical customer engagements. Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com [https://wwt.com/]   Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $150,000.00 to $210,000.00 annually. This role is OTE-eligible, with additional variable compensation provided on top of the base salary. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program   We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! Equal Opportunity Employer   #LI-TK1   If you have any questions or concerns about this posting, please email taposting@wwt.com [taposting@wwt.com]. Qualifications Why WWT?    At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.     Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.     With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.    Want to work with highly motivated individuals on high-performance teams? Join WWT today!    What is the Consulting Solutions Architect Team?  The Consulting Solutions Architecture Team is a Pre-Sales overlay team with various Domain Experts who work with the Core WWT Account Teams to provide Domain Expertise & Technical Alignment across our largest customers within the Heartland Area. Come join WWT today! We are looking for a Consulting Solutions Architect to join our Consulting Solutions Architecture Team. Why should you join the Consulting Solution Architecture Team? As a Consulting Solutions Architect (CSA), you’ll partner with your Sales counterparts and Consulting Systems Engineers to lead the Enterprise Networking strategy for Fortune 500 customers across the Heartland Area. You’ll work across technologies like Datacenter Networking, Campus Networking, Wireless, SD-WAN, SASE/SSE, and AI Networking Solutions. You’ll also have full access to WWT’s Advanced Technology Center (ATC), a hands-on lab environment that supports demos, POCs, workshops, and personal development. What will you be doing? The Principal Solutions Architect is a high‑impact, customer‑facing technical sales leader recognized across WWT and with customers as an innovator and leader in architecture and technology domains. This role operates as the strategic architect who: * Leads must‑win, complex opportunities across a region or segment * Connects customer business strategy to multi‑domain WWT architectures and services * Drives field enablement and innovation driven through WWT’s Advanced Technology Center (ATC) lab environment, and thought leadership at scale The PSA is expected to be a top performer in the engineering organization, highly visible with customers, OEM partners and internal leaders, and a force‑multiplier for CSEs and CSAs in the field.   Key Responsibilities   Customer & Sales Leadership * Serve as the primary architectural leader on strategic accounts and high‑value pursuits within the region, in tight partnership with Client Directors, Account Managers, CSE leadership, and CSAs. * Regularly consult with customer IT and business stakeholders on solution lifecycle (strategy, design, deployment, operations, and evolution) to maintain deep understanding of their needs and constraints. * Lead C‑level and senior executive workshops, briefings, and whiteboard sessions that clearly tie architectures to business outcomes, risk posture, and financial impact. * Provide technical and business value consulting in “must‑win” situations, shaping win strategies, competitive differentiation, and overall solution approach. Architecture, Solution Design & ATC Integration * Demonstrate technical mastery across multiple domains (e.g., cloud, networking, security, digital, data/AI) and integrate them into end‑to‑end architectures that align with customer strategy. * Lead or oversee discovery workshops, conceptual / high‑level designs, and solution roadmaps for complex multi‑domain opportunities, ensuring architectural integrity and clear business value. * Translate customer strategy into actionable solution blueprints, bill‑of‑materials guidance, and services scopes, coordinating with specialty practices, services, and delivery teams. Thought Leadership & Market Presence * Be recognized as a thought leader within the Field Engineering organization and with customers, shaping how they adopt, operationalize, and get value from WWT solutions across multiple domains. * Create and share practical, reusable content for field teams and customers (e.g., playbooks, POV decks, reference architectures, customer stories) that codify best practices and patterns from real engagements. * Lead customer‑centric innovation forums (executive briefings, roadmap sessions, co‑innovation workshops) and selectively represent WWT Field Engineering at conferences and partner events, always anchored in measurable customer outcomes.

Lead and develop a team across US and India focusing on coaching, performance management, and delivering IT solutions aligned with HCM and Incentive Compensation strategy. | 3-5 years management experience with business analyst, development, or consulting experience in enterprise solutions, Bachelor's degree, and knowledge of Agile/Lean/Scrum and HR/Incentive Compensation processes. | Qualifications: * Minimum 3-5 years of management experience with business analyst, development or consulting experience in enterprise level solutions * Demonstrate ability to deliver solutions through the team from problem definition, requirements elicitation, and impact analysis, development, testing and delivery on complex projects spanning multiple Finance and HR stakeholder communities.  * Must be able to coach and develop teams through this process. * Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies * Ability to think creatively and recognize, develop and encourage creativity in others * Possess a solid understanding of Product Ownership, Agile, Lean and Scrum principles and build it in others * Strong understanding of either HR and/or incentive compensation business processes and how technology can enhance and improve these processes * Experience with ADP Vantage, Callidus, Oracle EPM as well as custom software applications or equivalent systems experience is needed * Proficient in the Software Development Lifecycle * Bachelor’s Degree; preferably in Human Resources, Business Management, MIS, or a related technical field * Previous experience managing project initiatives across multiple IT and business organizations * Good project management skills * Strong communication skills (written, verbal, and presentation) * Independent, self-motivated Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $114,000 to $142,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.  The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email taposting@wwt.com [taposting@wwt.com]. #LI-MP1   Qualifications Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all. What is the Internal WWT IT Team, and why join? The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.    By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.  World Wide Technology, Inc. currently has an opportunity available for a Team Lead to support our Human Capital Management applications team!  As a member of our Application Services leadership team you will: * Provide leadership and promote WWT core values and best practices to a team of 5+ located in the US and India * Grow and develop members of your team: understand their goals and work with them to achieve, hold regular and effective 1 on 1s, provide real-time coaching and engage in difficult conversations as needed, recognize and reward the right behaviors * Provide input into team members’ compensation, hire/performance improvement/career decisions and promotions * Proactively identify and help solve issues as part of the Corporate Services delivery leadership team * Create and foster an atmosphere of mentoring, quality, diversity, collaboration and improvement by actively coaching your team members * Escalate and remove impediments from the teams to help them be as effective as possible * Work with the delivery team, architecture, infrastructure & operations and others as needed to provide innovative IT solutions to business challenges that align to the HCM and Incentive compensation strategy * Help with the on-going development and the support of existing business processes * Participate in the design of complex solutions, primarily within the Human Resource and Incentive Compensation domains * Provide functional and technical leadership while promoting delivery best practices and direction to team members * Explore AI tools and applications to the software delivery lifecycle * Hold the team accountable for meeting commitments while adhering to the organization's quality, methodology, and architecture standards * Work as part of a leadership team along with Product Owner and Organizational Coach to drive efficient and effective value delivery

Establish AI-native engineering patterns, tooling standards, and conduct AI experimentation to mature enterprise AI capabilities. | 7-10+ years software development experience with AI tools integration, self-directed, strong communication, and operationalizing new methodologies. | Qualifications * 7–10+ years of professional software development experience, ideally across multiple technology stacks and environments. * Demonstrated experience evaluating, adopting, or integrating AI‑related development tools, frameworks, or workflows. * Strong understanding of modern engineering practices, including CI/CD, automated testing, cloud‑native architectures, and platform engineering. * Proven ability to research, compare, and operationalize new tools or methodologies with minimal oversight. * Excellent written and verbal communication skills, including experience engaging senior leaders and executive stakeholders. * Experience designing and delivering proofs of concept, reference implementations, or technical demonstrations. * A self‑directed mindset with the ability to lead initiatives within a Center of Excellence model. Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $106,400 to $133,400 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email taposting@wwt.com [taposting@wwt.com]. Qualifications Senior Developer – Forward Deployed AI Native Engineering Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all. What is the Internal WWT IT Team, and why join?    The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.    By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.  World Wide Technology (WWT) is seeking an experienced Senior Developer to join our newly formed AI Native Engineering team within the IT Software Engineering CoE. This is a high‑impact, internal innovation role focused on advancing how WWT researches, builds, and scales AI‑native engineering capabilities across the enterprise. This is not a traditional engineering role. Its purpose is to establish the patterns, practices, tooling standards, reference architectures, and proof points that will mature WWT’s AI‑native engineering capability and ultimately scale to broader services and client engagements. The role carries high visibility across IT and WWT, including regular interaction with senior leaders and C‑level executives as we define the next generation of AI‑enabled engineering. You will research, apply, and teach—constantly expanding your own AI capabilities while enabling others to become AI Native.   Forward Deployed AI Engineering & Experimentation * Formulate and test hypotheses about AI value through real‑world experiments embedded within WWT teams. * Bridge theory and production by rapidly iterating on AI‑native solutions, measuring impact, and refining approaches based on outcomes. * Move fluidly between domains and teams, applying AI engineering tools to solve diverse technical and organizational challenges. AI Tooling, Platforms & Workflow Innovation * Research, evaluate, and prototype emerging AI‑native engineering tools and platforms to identify high‑value adoption opportunities. * Conduct comparative analyses and develop recommendations that improve engineering velocity, quality, and developer experience. * Define and refine AI‑augmented engineering workflows, delivery patterns, and automation strategies. * Partner with engineering teams to integrate approved tools into workflows and ensure smooth onboarding and operationalization. Proofs of Concept & Reference Architectures * Design and deliver proofs of concept (PoCs) that demonstrate practical, scalable applications of AI‑native engineering. * Build and maintain reference architectures, reusable frameworks, and reference implementations that accelerate enterprise adoption. * Collaborate with product and engineering teams to transition validated PoCs into production‑ready patterns. Enablement, Teaching & Change Leadership * Act as a consultative leader, teaching and enabling engineers and teams to become AI‑native. * Develop high‑quality documentation, best‑practice guidance, training materials, and step‑by‑step tutorials. * Partner with internal enablement groups to publish and socialize new standards and practices. * Support organizational change efforts by identifying adoption barriers and recommending strategies to drive alignment and engagement. Community Engagement & Feedback Loops * Host recurring office hours to support teams adopting AI‑native tools and workflows. * Troubleshoot issues and provide tailored guidance based on real‑world usage. * Gather insights and feedback from teams to inform future tooling strategy, standards, and enablement priorities. * Communicate key updates, release notes, and impact assessments through internal briefings, newsletters, and stakeholder updates. What Makes This Role Unique * High visibility on strategic, enterprise‑level AI initiatives with direct leadership engagement. * Exposure to a wide variety of projects, domains, and teams across WWT. * A culture that values experimentation, learning, and rapid iteration. * Frequent project transitions that build broad organizational context while maintaining technical depth. * A rare opportunity to help define how AI‑native engineering is practiced at WWT. You’re a Great Fit If You * Thrive on continuous learning and experimentation. * Have deep expertise in one or more engineering domains and use AI tools to expand beyond your core specialization. * Are comfortable operating in dynamic environments where problems are still being defined. * Bring a consultative mindset with strong communication skills and the ability to influence without authority. * Are a curious, critical thinker and self‑starter who takes initiative without waiting for direction. * Enjoy teaching, enablement, and helping others level up their AI capabilities.

Lead application modernization on AWS by architecting cloud-native ecosystems and defining modernization methodologies. | Software engineering background in Java, .NET, or Python with AWS expertise, 5+ years AWS developer experience, and professional AWS certification. | Qualifications  * * Software Heritage: Must have a background in Software Engineering (Java, .NET, or Python). You should be comfortable reading legacy code to understand dependencies, not just managing infrastructure.  * Modernization Patterns: Demonstrable expertise in modernization patterns such as Event Sourcing, Command Query Responsibility Segregation (CQRS), and Saga Patterns using AWS native services.  * AWS “Builder” Services: At least 5 years selling, architecting or implementing solutions utilizing AWS developer-centric services and tools, such as App Runner, Fargate, EKS (Kubernetes), Proton and Migration Hub Refactor Spaces.  * High Performance & Full Stack Architecture: Deep working knowledge of AWS native and AWS compatible services and how they are used in application development for AI solutions, including the areas of vector databases, agent infrastructure, GPU-based training, memory, networking, and storage.  * AI Proficiency: Deep familiarity and proficiency with modern AI tools. Specifically, experience integrating Gen AI coding assistants (e.g. Windsurf, Amazon Q for Developers) into CI/CD pipelines to accelerate code re-factoring and other application modernization tasks (e.g. Java version upgrades or .NET refactoring).  * Communication: Strong interpersonal communication and presentation skills, with the ability to explain complex modernization strategies to C-level executives.  * Certifications: AWS Certified Professional Generative AI Developer or DevOps Engineer or confident ability to demonstrate equivalent-level subject matter expertise with immediate plan to either acquire or re-aquire this level of professional certification.  * Education: 4-year bachelor’s degree in an IT-related field or equivalent professional experience preferred.  * Travel: Ability for overnight travel (25% - 50%) Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $175,000 to $225,0000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program    We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!   If you have any questions or concerns about this posting, please email taposting@wwt.com.  #LI-DP2     #LI-Remote  Qualifications Why WWT?  At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.  Want to work with highly motivated individuals that come together to form high performance teams? Come join WWT today! Our Cloud Team is currently looking for a Technical Solutions Architect with an AWS focus who is passionate about Cloud Migration and Application Modernization. Why should you join the WWT Cloud Team?  WWT's Cloud Team is dedicated to delivering top-notch consulting services and cloud solutions to our clients. By combining operational expertise with technical acumen, this position plays a critical role in defining and building go-to-market solutions for our practice as well as enabling and supporting our at-large field sales organization around the same.  WWT’s Cloud Team operates in a dynamic environment where innovation and collaboration are encouraged. This is an exciting opportunity for well-qualified and passionate team players looking to make a real impact as part of a high performing team.    What will you be doing?  Technical Solutions Architects are quintessential customer advocates with both superb business acumen and a high degree of technical proficiency. As a key contributor around Application Modernization and Software Strategy, you will focus on transforming business through innovative solutions that deliver best in class omnichannel experiences.  You will use data-driven approaches and cutting-edge AI tools to align and execute WWT’s portfolio across the business. Specifically, you will lead the creation of WWT’s Application Modernization Methodology with an AWS focus, defining how we help clients decompose monolithic architectures into cloud-native ecosystems. You will move beyond traditional 'lift-and-shift' cloud migrations to focus on refactoring, platform engineering, and the developer experience (DevEx).      Key Responsibilities Include:  * Practice Development: Architect and codify WWT’s “Modernization Factory” approach. Define the standard patterns for Domain Driven Design (DDD) and the Strangler Fig Pattern on AWS to allow sales teams to sell complex refactoring with confidence.  * Strategic Portfolio: In collaboration with the larger WWT team, build and maintain your portion of the Cloud Migration & Application Modernization solution portfolio as part of the team that defines this aspect of our go-to-market strategy for WWT to grow our cloud business, driving the creation of standardized and repeatable solution offerings in conjunction with our strategic partners and their programs.  * Partner/Solution Alignment: Work with our professional services organization and trusted services partners to ensure alignment between our solution portfolio and services capabilities.  * Pre-Sales: Lead high-level Application Portfolio Assessments (APA). Guide CTOs/VPs of Engineering on the decision to “Re-factor versus Re-write.” You will be the technical authority in “Application Modernization” workshops, distinguishing WWT from commodity migration vendors.  * Enablement: Elevate the technical fluency of the field sales organization, teaching them to identify software decay and technical debt as triggers for AWS services (e.g. selling AWS Lambda not just as a compute service, but as a cure for operational overhead).  * Competency Leadership: Drive WWT’s alignment with the AWS Migration & Modernization Competency, specifically the Refactor and Cloud Native pathways. Ensure our internal IP maps directly to AWS funding programs like MAP for Modernization.

Manage post-sales success for federal clients with recurring software agreements to ensure value realization. | Requires 3+ years supporting large-scale technology agreements and 2+ years supporting U.S. Federal customers, with strong federal procurement knowledge. | Qualifications: * Direct experience supporting and engaging customers with large‑scale, recurring technology or software agreements * 3+ years of experience in Customer Success, Account Management, Sales, Project Management, Operations, IT, or related roles * 2+ years of experience supporting U.S. Federal customers or operating within the federal market ecosystem * Familiarity with federal procurement cycles, fiscal year budgeting, and compliance considerations * Experience engaging stakeholders across all levels of a federal organization, including executive leadership and program owners * Proven understanding of Enterprise Agreements and subscription‑based business models (Cisco experience preferred) * Strong executive presence with the ability to communicate value and influence outcomes * Demonstrated ability to operate effectively in ambiguity and drive clarity through structure * Experience engaging stakeholders across all levels of an organization, including executive leadership * Strong intrinsic motivation and commitment to continuous learning * Proven project, process, or program management skills * Ability to prioritize, organize, and manage multiple customer engagements simultaneously * Strong relationship‑building skills and a collaborative working style * Entrepreneurial mindset with a focus on improvement and innovation * Strong analytical skills with the ability to interpret data and translate insights into action * Critical thinker with a practical, customer‑first approach * Present a professional, camera-ready presence for all virtual and in-person customer interactions across a diverse customer portfolio. * Strong written and verbal communication skills across internal and customer-facing interactions. * Professional demeanor and judgment in customer-facing environments. * Comfortable working in evolving programs with clear direction and defined escalation paths.   Education * Undergraduate Degree in a related field or equivalent work experience is required 20% Nationwide Travel may be required   Want to learn more about Customer Experience? Check us out on our platform: Customer Experience - WWT [https://www.wwt.com/customer-success]   Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $65,000.00 to $85,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   Want to learn more about Customer Experience - WWT [https://www.wwt.com/customer-success]   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!   If you have any questions or concerns about this posting, please email taposting@wwt.com. Qualifications Why WWT?   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.   Want to work with highly motivated individuals on high-performance teams? Join WWT today!   Why should you join the Customer Experience team?   WWT’s Customer Experience team is focused on our customers first, partnering with them to ensure we understand their goals, then applying the efforts necessary to achieve those goals.  It is a rewarding way to ensure that our relationships continue to foster quality business outcomes, and our customers view us as their strategic advisors.   CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue.  Customer Experience has become a key driver to ensuring that any customer who commits to a contract with a vendor sees success and continues to renew that business.  This industry trend towards recurring revenue models makes WWT Customer Experience team is an area of great opportunity for potential candidates.   What will you be doing?   World Wide Technology (WWT) is currently seeking a Customer Success Manager – Federal (CSM) to own and guide the post signature customer experience for U.S. Federal clients who have invested in long term, recurring software and subscription agreements with WWT. This role is centered on driving measurable mission aligned outcomes, strengthening long term agency relationships, and ensuring customers realize full value from their investments across the software lifecycle within the federal acquisition environment.   The Customer Success Manager is accountable for understanding each customer’s business priorities, aligning WWT capabilities to those priorities, and proactively guiding customers toward adoption, value realization, and renewal. Success in this role is defined by customer satisfaction, realized business outcomes, and sustained partnerships—not transactional support.   This role requires a strong customer advocate mindset and the ability to partner cross‑functionally with Sales, Delivery, Operations, Finance, Marketing, and OEM partners to deliver a cohesive and high‑quality customer experience. The ideal candidate brings structure to ambiguity, communicates with clarity and confidence, and thrives in a fast‑paced, evolving CX organization. Day‑to‑day responsibilities will vary, but the consistent focus is proactive engagement, relationship management, and continuous improvement of the customer journey.   We are looking for a Customer Success Manager – Federal, who is curious, resilient, customer‑obsessed, and motivated to help shape the future of WWT’s Customer Experience practice.   To be successful in this role you should: * Be able to create and present clear, outcome‑focused content to customer executives and senior stakeholders * Be highly organized, with the ability to prioritize and pivot across multiple customers and initiatives * Be comfortable in an environment of high ambiguity tolerance * Be a self‑starter who operates effectively in a rapidly changing environment and with minimal guidance * Be thoughtful and practical in the approach to problem‑solving with a strong bias toward action * Be able to work independently while exercising sound judgment on where to focus time and effort * Be able to demonstrate a continuous learning mindset and openness to evolving responsibilities * Be capable of anticipating customer needs and risks before they surface, connecting insights to action * Be persistent, accountable and prepared to follow‑through with every customer engagement * Be able to create and present clear, outcome focused content to federal executives, program managers, and senior government stakeholders       Responsibilities include: * Serve as the primary post‑sales point of contact for assigned customers, building trusted advisor relationships across technical, operational, and executive stakeholders * Own the end‑to‑end customer success motion for Enterprise Agreements and Subscription customers, from onboarding through renewal * Partner closely with Field Sales, Delivery teams, and internal stakeholders to ensure alignment to customer goals and commitments * Develop and maintain Customer Success Plans and Experience Roadmaps that reflect customer priorities, milestones, and success metrics * Plan and facilitate customer health checks, onboarding sessions, Quarterly Business Reviews, and value realization discussions * Lead outcome‑based Business Reviews at a cadence aligned to customer needs, highlighting adoption, value, risks, and opportunities * Monitor customer health indicators, adoption trends, and consumption patterns to proactively identify risks and expansion opportunities * Document customer activity, insights, and action plans in Gainsight and other CX systems * Collaborate with OEM partners to deepen product knowledge and align resources in support of customer outcomes * Define, track, and communicate KPIs related to customer health, adoption, retention, and experience * Analyze data and customer feedback to inform recommendations and improve the overall customer journey * Advocate for the customer internally, ensuring issues are addressed and experiences continuously improve * Maintain flexibility to support customer needs, including occasional work outside regular business hours * Contribute to efforts that improve customer experience, operational efficiency, and consistency of service delivery. * Operate effectively in both virtual and in-person customer environments, adapting communication style as needed. * Maintain regular and reliable attendance and be available to support customer or business needs outside of standard business hours when required.

Lead execution of complex technology initiatives by partnering with executives and delivery teams. | 15+ years in large-scale technology program delivery with strong technical and business skills. | Required Qualifications: * 15+ years of experience delivering large-scale, complex technology programs or transformation initiatives. * Strong technical background with hands-on experience across modern platforms, infrastructure, cloud, or software systems. * Proven experience leading cross-functional technical teams across multiple technology domains. * Demonstrated ability to operate at both strategic and tactical levels. * Strong business acumen with the ability to connect technology decisions to financial and operational outcomes. * Executive-level communication skills with the ability to influence technical and non-technical audiences. * Experience working directly with senior leadership and customer-facing stakeholders. Preferred Qualifications: * Experience delivering enterprise-scale transformation programs. * Background in cloud, data, security, platform engineering, or digital transformation initiatives. * Consulting, services, or customer delivery experience. * Experience operating in large, matrixed enterprise environments. * Advanced degree (MBA, MS) or relevant industry certifications. Want to learn more about Solutions Consulting & Engineering?  Check us out on our platform:  https://www.wwt.com/community/scande/about [https://www.wwt.com/community/scande/about]    Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $184,400.00 to $276,600.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program  We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!    If you have any questions or concerns about this posting, please email taposting@wwt.com.  [taposting@wwt.com.%C2%A0]   #LI-AF1 #LI-Remote Qualifications   Sr. Director – Advanced Technical Solutions (ATS) Why WWT?   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.   Want to work with highly motivated individuals on high-performance teams? Join WWT today! What is the Solutions Consulting & Engineering Team and why join?    Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems.  Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges.   Position Overview:   The Senior Director – Advanced Technical Solutions (ATS) is a senior technical and delivery leader responsible for driving execution of complex, multi-disciplinary technology initiatives that are critical to business and customer outcomes. This role partners closely with executive stakeholders, engineering, consulting, and delivery teams to translate business objectives into scalable, practical technical solutions and ensure successful execution across the organization. This leader operates at both strategic and tactical levels, bringing strong technical depth, delivery experience, and business acumen to guide decisions that balance speed, quality, cost, and risk. The Sr. Director, ATS plays a key role in driving delivery accountability, improving execution maturity, and elevating technical delivery standards across programs and teams. Key Responsibilities:   Enterprise Technical Delivery Leadership * Lead end-to-end delivery of complex, multi-disciplinary technical programs across WWT’s solution portfolio, including infrastructure, cloud, data, security, and platform domains. * Drive execution alignment across engineering, architecture, consulting, security, and operations teams. * Translate business objectives into scalable technical approaches and executable delivery strategies. * Ensure programs deliver measurable business outcomes aligned to strategic priorities. Executive Partnership & Business Alignment * Partner with executive stakeholders to align priorities, timelines, and success criteria across large-scale initiatives. * Provide clear, data-driven updates on program health, delivery risk, and execution progress. * Influence technical and delivery decisions by connecting technical tradeoffs to business and financial impact. Program & Delivery Oversight * Drive accountability across cross-functional teams for program execution, delivery quality, and outcome achievement. * Identify delivery risks early and drive mitigation strategies across teams and workstreams. * Balance speed, quality, cost, and risk in complex delivery environments. * Establish and reinforce delivery best practices, governance approaches, and execution standards. Technical Leadership & Capability Elevation * Provide technical guidance across modern platforms, infrastructure, cloud, and software ecosystems. * Mentor technical and delivery leaders and elevate enterprise delivery standards across teams. * Support solution strategy and technical feasibility validation for complex initiatives when needed. Operational Excellence & Innovation * Promote modern delivery approaches, automation, and scalable execution models. * Partner with architecture, engineering, and consulting leaders to improve execution maturity and delivery predictability. * Support continuous improvement initiatives that enhance delivery quality, efficiency, and consistency.

Manage and optimize F5 infrastructure including LTM, GTM, and DNS services with automation and traffic management. | 5-7 years of IT/network engineering experience with deep expertise in F5 LTM and GTM, plus general networking knowledge. | Requirements * A minimum of 5–7 years of hands-on IT and network engineering experience. * Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field. * A combination of equivalent education, training, and relevant experience may be considered in lieu of a degree. * Hands-on experience with F5 LTM (iRules, Data Groups, certificate management) * Experience with F5 GTM (WIPs, DNS zones, record creation) * Ability to interface and provide quality support to partners and internal employees * Proven ability to troubleshoot effectively and maintain clear communication with stakeholders * Solid general networking knowledge (TCP/IP, routing, switching, firewalls) * Experience with F5 DNS and its role in enterprise environments * Ability to work independently and collaboratively in a fast-paced enterprise-level environment Qualifications * F5 certifications (e.g., F5 Certified BIG-IP Administrator) are a strong plus * CCNA certification is a plus but not required * Experience with network automation using Python or Ansible * Familiarity with monitoring and logging tools related to F5 and network infrastructure Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $108,400 to $135,500  annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.  The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email taposting@wwt.com [taposting@wwt.com]. #LI-MP1   Qualifications Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all. What is the Internal WWT IT Team, and why join?    The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.    By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.  Position Summary We are seeking a skilled and motivated Network Engineer with deep expertise in F5 technologies to join the WWT internal IT team. This role will focus on managing and optimizing our F5 infrastructure, including LTM, GTM, WIPs and VIPs, and will play a key role in supporting our DNS services through F5. The ideal candidate will have strong networking fundamentals, excellent vendor communication skills, and a passion for automation and continuous improvement. Key Responsibilities * Manage and maintain F5 BIG-IP LTM and GTM devices * Configure and support virtual IPs (VIPs), pools, nodes, WIPs and DNS zones * Develop and maintain iRules, iApps, and automation scripts to streamline operations and enhance system reliability * Manage and troubleshoot F5 DNS services, including record creation and zone management * Collaborate with application owners, network engineers, and security teams to design and implement traffic management strategies that improve performance and resiliency * Support F5 certificate management and ensure secure traffic flows * Contribute to F5 automation efforts using tools like Python and Ansible (bonus) * Respond to and execute work requests and incidents via ServiceNow * Maintain documentation of network and F5 configurations, processes, and procedures * Participate in application architecture discussions, ensuring solutions are aligned with business requirements and infrastructure best practices * Monitor and analyze network performance, proactively identifying areas for improvement * Lead and support troubleshooting efforts for application delivery issues, including root cause analysis and long-term resolution

Lead and shape large, complex technology solutions and strategic initiatives across multiple domains, including data, cloud, security, and digital transformation. | Extensive experience in consulting, strategic technology leadership, solution architecture, and client engagement at senior levels, with strong communication and leadership skills. | Qualifications: * 15 years of experience at a major management consulting firm in a consultative sales role where business value and technology solutions intersect * Over 10 years experience in shaping and delivering large, complex Infrastructure Transformation and Managed Services Opportunities * Proven ability to lead strategic transformation initiatives that span technology domains, infrastructure and application layers * Experience in presenting Board Level proposals to get executive buy-in and investments to transact large opportunities * Proven track record in creating and closing opportunities in areas focused across Strategy, Technology, Cloud, Digital, Security, AI, Analytics, Enterprise Architecture across multiple functions and industries * Experience identifying, managing and eliminating risk for complex solutions * Knowledge of multiple technology disciplines and skills to propose immediate solutions and provide guidance for enhancements based on recent trends * Expert proficiency in financial modeling, budgeting, and associated metrics * Proven track record designing, modeling, and structuring deals utilizing various commercial models across consulting and managed services * High proficiency at collaborating, managing conflicting interests, and dealing with ambiguity * Strong communication skills: able to create compelling presentations to support concepts and solutions, write effective emails, and persuasively discuss strategy with senior executives * Strong leadership qualities: able to have "presence" in senior exec client settings; capable of gaining the trust of customers; able to lead WWT team within the account * Intellectually curious: the desire to understand constantly evolving technology solutions and how they connect to business and IT outcomes * Assertive, collaborative, self-starter with emotional intelligence as well as the capacity to learn and synthesize new information in order to provide customers and the WWT account team with useful insights * Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities * Self-directed, with the ability to adapt to change and competing demands Want to learn more about Consulting Services? Check us out on our platform: https://www.wwt.com/consulting-services [https://www.wwt.com/consulting-services]   Travel: 20%   Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $96.00 - $120.00 per hour. Actual compensation will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!   If you have any questions or concerns about this posting, please email taposting@wwt.com.     #LI-REMOTE Qualifications *This is a contingent positions which can run 6-12 months or more*   Why WWT?   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.   Want to work with highly motivated individuals on high-performance teams? Join WWT today!   What is the Solutions Consulting & Engineering (SC&E) Team and why join?    Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth.  Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.    Position Overview:   As a Complex Deals Architect, you will be responsible for providing leadership and solutions shaping on large, complex and strategic opportunities that span the full technology stack – from data center modernization to network architectures to cloud native platforms, and digital transformation – underpinned and built leveraging security by design principles and automation. You will identify, shape, and close new business opportunities by leveraging competitive intelligence, business requirements, cost estimates, and solution options across business and technology services and industries. This role is ideal for a technologist with deep advisory and consulting experience coupled with multi-domain fluency.    Key Responsibilities:   Maximize Account Engagement * Partner with WWT account teams and sales organizations to qualify and close opportunities * Act as a trusted advisor to CxO and VP-level leaders across business and IT in pre-sales efforts * Create and iterate on solutions across multiple Solution areas that leverage the best of WWT and meet our client's business objectives * Architect scalable, secure, and performant solutions that align with enterprise modernization goals * Lead cross functional teams in the development of business-relevant solutions for our customers and partners * Enhance and develop solution management processes with an emphasis on establishing and tracking success factors that maximize gross profit for the organization * Help formulate the overall solution strategies and roadmaps Collaborate and Consult * Provide solution portfolio insights to drive new opportunity discovery and best practice adoption at scale * Work collaboratively with sales and services counterparts to test and evolve specific solutions * Handle escalations and conflict between solution area priorities and approach * Partner with Solution Services Operations to create or improve existing governance standards, policies and processes for solutions development * Develop and track solution adoption specific KPIs for both operational and behavioral success criteria * Advise/Consult other solution areas on market * Translate business outcomes into technical delivery strategies  Proposals and Modeling * Lead multi-domain assessments (data center, network, cloud, security, digital, automation) to define current and target states * Develop and iterate solution architectures, implementation approaches, and delivery governance models * Create cost estimates and financial models * Create compelling proposals that highlight Executive Summaries and overall solutions to deliver value to our clients * Provide escalation support and thought leadership across solution verticals

Oversee end-to-end delivery of complex technology programs, manage client relationships, and ensure operational excellence. | Requires 12+ years leading large-scale tech programs, senior delivery leadership, and experience with multi-tower programs across infrastructure, cloud, security, or applications. | Qualifications  Required  * Must be located in Charlotte, NC or in surrounding locations. * 12+ years of experience leading largescale technology or transformation programs, with at least 5 years in a senior delivery leadership role.  * Proven success delivering multitower programs across infrastructure, cloud, security, or application domains.  * Strong executive presence with the ability to influence senior stakeholders and lead complex governance structures.  * Deep understanding of delivery methodologies (Agile, hybrid, waterfall), PMO governance, and operational frameworks.  * Demonstrated financial acumen including P&L ownership, forecasting, and commercial management.  * Experience leading large, matrixed teams across consulting, engineering, and operations.    Preferred  * Experience at a Big 4 or toptier consulting firm.  * Familiarity with WWT’s core technology partners (Cisco, Dell, NetApp, VMware, AWS, Microsoft, Google, Palo Alto, F5, etc.).  * Industry expertise in sectors such as energy, healthcare, financial services, or service provider.  * Advanced degree (MBA, MS) or relevant certifications (PMP, SAFe, ITIL, cloud certifications).    Success Profile  A successful Technical Delivery Manager at WWT demonstrates:  * Strategic thinking with the ability to translate vision into execution.  * Strong fluency across WWT’s business lines.  * Calm, confident leadership under pressure.  * Exceptional communication and stakeholder management skills.  * A bias for action, accountability, and measurable outcomes.  * A commitment to quality, integrity, and continuous improvement.    Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $190,000 - $200,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program  We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!    If you have any questions or concerns about this posting, please email taposting@wwt.com.  [taposting@wwt.com. ]   #LI-MP2 #LI-AF1 #LI-REMOTE   Qualifications Sr. Technical Delivery Manager   Why WWT At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today!   What is the Solutions Consulting & Engineering Team and why join? Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges.    Overview  The Senior Technical Delivery Manager is a leader responsible for orchestrating end-to-end delivery across WWT’s full portfolio of services. This role ensures operational excellence, drives measurable business outcomes, and serves as the executive point of accountability for delivery quality, financial performance, customer satisfaction, and growth enablement within our largest and most strategic accounts. The ideal candidate brings deep consulting rigor, technical fluency, and strong executive presence to the role.    Key Responsibilities  Client Leadership & Relationship Management  * Serve as the executive delivery leader and trusted advisor for strategic accounts across WWT.  * Build and maintain long-term relationships with client executives, ensuring alignment between WWT’s capabilities and client priorities.  * Lead executive governance, steering committees, and quarterly business reviews.  * Anticipate client needs, identify risks, and proactively shape solutions that strengthen the client partnership.    Program & Delivery Oversight  * Provide end to end oversight of complex, multitower programs spanning:   * Infrastructure modernization (networking, compute, storage, data center)  * Multicloud architecture, migration, and operations (AWS, Azure, GCP)  * Security architecture, zero trust, SOC modernization, and threat operations  * Application development, modernization, and DevOps  * Digital workspace, collaboration, and end user experience  * Automation, AIOps, observability, and platform engineering  * Integrate delivery across WWT’s ATC labs, integration centers, consulting teams, and OEM/ISV partners to ensure seamless execution.  * Establish and maintain program governance, KPIs, dashboards, and quality standards consistent with delivery expectations.  * Drive risk management, issue resolution, and cross functional alignment across engineering, consulting, supply chain, and partner teams.    Presales & Growth Enablement  * Partner with Account Managers, Client Directors, and Consulting Services leadership to shape opportunities across WWT’s portfolio.  * Translate client business challenges into actionable solution architectures, delivery approaches, and execution roadmaps.  * Lead or support pre-sales activities including scoping sessions, solution workshops, ATC briefings, and executive presentations.  * Develop high quality Statements of Work (SOWs), delivery models, estimates, and risk assessments that balance client value with delivery feasibility and commercial viability.  * Serve as the delivery voice in deal shaping, ensuring commitments made during presales can be delivered with excellence and profitability.  * Contribute to account planning, pipeline development, and identification of expansion opportunities within existing programs.    Financial & Commercial Management  * Own financial performance for assigned accounts or programs, including revenue, margin, forecasting, backlog, and cost management.  * Ensure delivery is aligned with contractual commitments, profitability targets, and WWT’s commercial frameworks.  * Manage commercial constructs including SOWs, MSAs, change orders, consumption based models, and managed services engagements.  * Partner with sales and account leadership to identify and pursue growth opportunities across consulting, integration, and technology services.    People Leadership  * Lead, mentor, and develop high performing delivery teams across consulting, engineering, PMO, and operational functions.  * Foster a culture of accountability, collaboration, innovation, and continuous improvement.  * Model WWT’s core values and commitment to diversity, equity, and inclusion.    Operational Excellence & Innovation  * Champion delivery best practices across WWT’s consulting, engineering, and integration capabilities.  * Leverage WWT’s Advanced Technology Center (ATC) to accelerate solution validation, prototyping, and customer innovation.  * Promote automation and modern delivery models to improve efficiency and outcomes.  * Drive standardization and scalability across engagements while tailoring approaches to client context.  * Ensure compliance with WWT’s risk, quality, and security standards.

Develops and leads enterprise digital workspace solutions, translating customer requirements into structured, delivery-ready solutions. | Requires 10+ years of experience in customer engagement, solution design, or technology delivery, with 3-5 years of leadership, and deep expertise in digital workspace technologies. | Qualifications:   Education Qualifications   Bachelor’s Degree required, Master’s degree preferred      Work Experience   A minimum of 10 years' progressive experience in a related field required      Other Work Experience   10+ years of experience in customer engagement, solution design, or technology delivery, with 3 - 5 years of leadership experience      Travel Requirements   Up to 25% of the time Domestic and International Travel     Knowledge, Skills, and Abilities   * Ability to communicate and collaborate with senior client leaders, as well as internal WWT team members, driving towards a strategic solution   * Demonstrated ability to drive innovation and conceive creative solutions to intricate or ambiguous problems within collaborative team settings   * Technical mastery of one or more key domains   * Team leadership skills, ability to orchestrate teams in developing multiple solutions     Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000 to $175,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program  We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!    If you have any questions or concerns about this posting, please email taposting@wwt.com.  [taposting@wwt.com.%C2%A0]   #LI-Remote Qualifications Why WWT   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.   Want to work with highly motivated individuals on high-performance teams? Join WWT today!   What is the Solutions Consulting & Engineering Team and why join? Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges.    Position Overview:  As a Lead Services Solution Architect specializing in Digital Workspace solutions within the Solutions group, you will develop enterprise digital workspace services across collaboration and audio-visual platforms, end-user device modernization, virtual desktop infrastructure, strategic advisory engagements, unified communications, and contact center technologies. You will translate customer requirements into structured, delivery-ready digital workspace solutions.   You will independently navigate modern digital workspace architectures while developing competitive business cases, cost estimates, and risk-adjusted pricing strategies. In this role, you will lead technical discovery sessions to identify business drivers, technical requirements, environmental constraints, and operational dependencies, translating these findings into detailed scopes and commercially sound engagement models.   This role requires deep digital workspace expertise and strong professional services discipline. As a senior individual contributor, you will serve as the deal “quarterback,” owning solution development from discovery through final approval prior to submission. You will align architects, sales teams, and delivery stakeholders to a unified, executable solution, ensuring technical accuracy, scope clarity, and commercial viability.     Job Responsibilities   * Enterprise Digital Workspace Solutions: Lead solution opportunities by defining clear scope, validating requirements, and developing practical, implementable digital workspace solutions across collaboration and audio-visual platforms, end-user device modernization, Microsoft 365 and endpoint management, virtual desktop infrastructure, unified communications, and contact center technologies.      * Opportunity Alignment & Discovery: Work closely with account teams to qualify opportunities, lead structured discovery sessions, validate scope boundaries, and align solutions to customer technical and operational needs.      * Financial Modeling & Estimation: Develop cost estimates that factor in delivery complexity, sequencing, and execution risk. Independently build detailed, activity-based Level of Effort (LoE) models using task-level work breakdown structures (WBS), resource alignment, and phased timelines aligned to a centralized delivery model.       * Proposal & SOW Development: Craft clear, defensible proposals aligned to defined scope and delivery outcomes. Translate approved scope and LoE into formal Statements of Work (SOW), including deliverables, milestones, assumptions, exclusions, acceptance criteria, and governance structure.      * Risk & Deal Governance: Serve as the final solution authority prior to submission, ensuring scope clarity, delivery feasibility, and margin protection. Assess integration complexity, customer readiness, scale, and third-party dependencies, incorporating mitigation strategies and contingency into pricing and contractual language.      * Cross-Functional Collaboration: Build strong working relationships across sales, delivery, and services teams to ensure alignment and execution readiness within a centralized delivery model.      * Performance Expectations: Success in this role is measured by solution quality, estimation accuracy, defensibility of scope, margin performance, and the ability to enable sales teams to successfully close services engagements.

Leading sales efforts, building client relationships, and delivering technical solutions to enterprise customers. | 10+ years of account management experience, ability to lead sales teams, and strong communication skills. | Qualifications: * Candidates must live in Los Angeles. * 10+ years Account Management experience in a relevant industry with large commercial or enterprise customers. * 5+ years of experience managing/leading a sales book of business. * Highly regarded at Technical levels. * Ability to work independently and solve customer-facing problems. * Track record of successful solution selling. * Strong communication skills (written, verbal and presentation). Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com [https://wwt.com] The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $125,000 to $150,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.   World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at www.wwt.com [http://www.wwt.com/] for more information. Equal Opportunity Employer   If you have any questions or concerns about this posting, please email taposting@wwt.com [taposting@wwt.com].   #LI-MG2 Qualifications Why WWT?   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.   Want to work with highly motivated individuals on high-performance teams? Join WWT today!   Why should you join Global Enterprise Sales? As a Client Manager you will lead WWT sales efforts with local Fortune 500/Enterprise level customers across all verticals. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy. With our Advanced Technology Center and Platform (https://www.wwt.com/atc [https://www.wwt.com/atc]) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.   What will you be doing? The Client Manager will sell broad technical services, solutions and products to our customers within the local market. Day to day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with local Engineers and Architects, as well as experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 25%.   Responsibilities: * Position WWT capabilities and service offerings with client business and technology objectives. * Manages one or more Accounts in a specific area. * Acts in a consultative fashion and is regarded by the customers and partners (OEMs). * Effective at working with cross functional teams to develop business relevant solutions for our customers and partners. * Develop and execute account strategy. * Lead high impact team of inside sales, technology specialists, and consultants. * Create and drive sales campaigns from discovery to close. * Build and maintain relationships with C-level executives and decision-making leaders at targeted clients. * Manage a pipeline of opportunities and forecast accurately.

Build and maintain AI-enabled workflows, integrations, and applications, focusing on automation and operationalization. | Requires 4+ years of software development, API and database experience, and familiarity with automation platforms and AI tools, which are not demonstrated in your profile. | Required Qualifications  * 4+ years of hands-on software development experience  * Strong coding fundamentals and the ability to debug and improve unfamiliar codebases  * Experience with at least one low-code / automation platform (Boomi, Power Automate, Power Apps, etc.)  * Experience using AI coding tools (Copilot, Cursor, ChatGPT, etc.) to accelerate development  * Experience building APIs, integrations, or workflow automation  * Working knowledge of relational databases and SQL  * Strong Git and modern development practices  * Strong written communication and documentation habits    Preferred Qualifications  * Experience with Boomi iPaaS in production  * Familiarity with CI/CD pipelines and cloud deployments (Azure preferred)  * Experience building dashboards, portals, or lightweight UI components  * Experience applying AI in workflows (prompting, RAG, orchestration, copilots)    What We Value Most  * Builder mentality: ship quickly, iterate often  * Pragmatic engineering: quality without gold-plating  * Curiosity and willingness to explore new AI and automation capabilities  * Comfort working in a fast-moving environment with changing priorities  * Ownership: you build it, you help operationalize it    Want to learn more about Solutions Consulting & Engineering? Check us out on our platform: https://www.wwt.com/community/scande/about [https://www.wwt.com/community/scande/about]    Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $117,600.00 to $176,400.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program  We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!    If you have any questions or concerns about this posting, please email taposting@wwt.com.  [taposting@wwt.com.%C2%A0]   #LI-AF1 #LI-Remote Qualifications Why WWT   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does for our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.     Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.     With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.     Want to work with highly motivated individuals on high-performance teams? Join WWT today!    What is the Solutions Consulting & Engineering Team and why join?   Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges.    About the Role  WWT is building an execution-focused engineering team responsible for AI Execution Platforms—repeatable apps, workflows, and integrations that materially improve customer delivery execution.  This role is not focused on employee productivity tooling. It focuses on delivery of execution systems that live months or quarters, are reused across projects, and must be observable and supportable.    As an Execution Engineer, you will build end-to-end solutions spanning workflow automation, integration, APIs, data, and UI when needed. You will use AI coding tools to accelerate delivery while maintaining strong engineering discipline.    Candidates must be comfortable working in a rapidly evolving AI and automation landscape and continuously adapting their approach as tools and best practices change.    Key Responsibilities  * Build and maintain AI-enabled delivery workflows, integrations, and applications  * Deliver solutions using a mix of:  * Traditional coding (APIs, services, data)  * Low-code platforms (Boomi, Power Platform)  * AI-assisted development tooling  * Create reusable patterns and assets for repeatable delivery outcomes  * Ship with operability in mind: logging, monitoring, runbooks, and rollback  * Participate in sprint execution, reviews, and iterative improvement  * Collaborate with time-boxed contractors and internal SMEs, producing clean handoffs and documentation

Managing the technical delivery of digital strategy and technology projects across multiple teams and stakeholders. | Extensive experience in technology consulting, leadership, project management, and digital delivery within a global, multi-disciplinary environment. | Work Experience * Minimum of 5 years of Technology Consulting experience  * Minimum of 7 years of relevant industry experience  * Minimum of 5 years of leadership experience in transformational programmatic software development, cloud enablement, data custom or integration solutions   * Demonstrated ability helping teams achieve delivery outcomes and quantifiably improve delivery metrics  * Understanding and appreciation of Agile values, principles, and practices  * Experience in external senior level customer relationship management  * Understanding of project management best practices    Education: * Bachelors, Masters, or MBA degree preferably    Specialized Knowledge, Skills, and Abilities  * Demonstrated experience managing, reviewing and analyzing project scopes, budgets & resources to include change and resource requests.  * Proven experience working with and managing multidisciplinary teams both internally and externally as required from strategy, research, UI, UX, Tech, Product, etc.  * Exhibits superior communication skills, both oral and written; is clear, concise, sincere and persuasive. Is also a good listener and shows an interest in what others have to say.  * Advanced problem-solving skills; ability to identify and remove roadblocks.  * Demonstrated experience managing cross-functional teams and driving team engagement. Ability to enable direct and healthy communications across all team members.  * Confident in both client engagement and operational / delivery management.  * Strong scope management and ability to set programs up for success.  * Excellent documentation skills.  * Excellent time management skills.  * Takes ownership and responsibility for work, is proactive.  * Demonstrates initiative and creativity in all work efforts. Pursues objectives beyond what is required or expected. Able to mobilize and empower others.  * Ability to plan and manage at both strategic and tactical levels to consistently meet/exceed planned objectives.  * Extensive experience in digital climates both creative and technical and the ability to measure success of such efforts.  * Demonstrated ability to work alongside a small internal staff and external partners where necessary.  * Effective facilitation and public speaking skills and presence.  * Agile/ Scrum experience working within an agency or design/tech consultancy.  * Demonstrated ability to mentor Peer, and Project Management Team members.    Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000 to $170,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program  We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!    If you have any questions or concerns about this posting, please email taposting@wwt.com.  [taposting@wwt.com.%C2%A0]   #LI-MP2 #LI-Remote     Qualifications Why WWT   At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.   Want to work with highly motivated individuals on high-performance teams? Join WWT today! What is the Solutions Consulting & Engineering Team and why join? Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges. Position Summary A dynamic, strategic and resourceful digital first thinker. A leader and facilitator responsible for activities related to managing the technical delivery of multi-faced Digital Strategy, Emerging Technology, Application and Platform development initiatives.   A cross-functional digital delivery leader, working with account-program leads and engineering team leads, you will be responsible for managing, enabling and empowering a cross functional team to deliver outstanding, profitable work for the clients, while striving for a positive environment and engaged team.    An effective communicator, this role is responsible for managing across multiple teams, delivering value for our clients, and ensuring clear communication across delivery teams, vendors WWT service lines, account leadership, and the client. Job Responsibilities: * Cross-functional, Multi-Team Product(s) Delivery - Successful (on-time, on-budget) product or products delivery, across multiple, potentially cross-functional (Digital/Cloud/Security/Analytics), global product delivery teams is the number one priority for Digital Delivery Management. Ensure product delivery milestones are visible, established, tracked and met, and that overall delivery progress is forecasted and communicated to the customer and internal stakeholders. Deviations in scope or timeline are appropriately communicated, escalated, and solutioned as appropriate.  * Contract Management - Ensure all contract outcomes related to delivery are met within the timelines specified in the Statement of Work.  * Delivery Liaison – Act as primary internal leadership for delivery aspects of program objectives, in support of Digital Program Director. Coordinate delivery with vendors, third parties, and client teams as needed in conjunction with Digital Architect.  * Define/Ensure Product Success – Act as primary leadership for delivery-related activities and roles. Ensure multiple teams are providing meaningful metrics and tracking towards individual team delivery expectations. Provide consolidated delivery overview across program and ensure that all teams are being held accountable to these goals.  * Risk Management - Ensure product risks are identified, tracked, and communicated with the customer regularly, in a consistent and meaningful way across multiple delivery teams. Ensure team, product and program level suitable risk mitigation strategies are in place. Escalate issues and risks to Program Leadership as appropriate if there are indications that targets will not be reached and establish plans and team commitment to mitigate those risks.   * Team Liaison - Serve as a liaison between leadership of individual delivery teams to ensure cross-team risks are mitigated.  * Global Delivery – Proven leadership with complex, global delivery including near and offshore teaming; experience and drive to lead best practice global delivery and governance standards development and implementation.  * Delivery Maturity – Project management expertise that can adapt across different software delivery models including platform integration, AI solutions, and no and low code methodology; experience and drive to lead delivery and governance standards development and implementation.