World Bank Group

Define and execute the vision and roadmap for the Financing product line, ensuring alignment with priorities and client needs. | Master's degree in STEM with 8+ years or Bachelor's with 10+ years in product portfolio management, stakeholder engagement, and data-driven decision-making. | Senior IT Officer, Business Solutions (Product Manager) Job #: req35700 Organization: World Bank Sector: Information Technology Grade: GG Term Duration: 2 years 0 months Recruitment Type: Local Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 3/6/2026 (MM/DD/YYYY) at 11:59pm UTC Description Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative changes around the globe. For more information, visit www.worldbank.org. VPU Context The mission of the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. Their vision is to harness information and technology for a world free of poverty on a livable planet. For more information on ITS, check this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w Department Context The World Bank Group (WBG) is committed to supporting country clients in achieving sustainable development outcomes, including improved health systems, economic growth, education access, climate resilience, and social equity. In this context, digital platforms and data play an increasingly critical role in how development projects are designed, implemented, and adapted. The ITS Operations Products unit (ITSOP) enables digital enablement of the Bank's business processes through a modern, flexible, and user-friendly digital platform that integrates and optimizes critical functions for thousands of front-line staff. It also drives the delivery of AI-powered business solutions to support business priorities and accelerate data-driven decision-making across the institution. To meet evolving business needs and strengthen client-centric service delivery, ITS Operations Products (ITSOP) is seeking a Product Manager to lead the Financing product portfolio. The Product Manager will play a critical role in re-imagining Financing products for the era of AI-native and data-driven solutions, identifying opportunities to enhance operational efficiency, strengthen decision-making, and improve overall customer experience. By continuously reviewing feedback, monitoring product performance, and ensuring alignment with WBG governance, architecture standards, and enterprise policies, the Product Manager ensures that product investments deliver measurable business value, increase customer satisfaction, and support the institution’s broader digital transformation and operational efficiency and effectiveness objectives Role Overview The Product Manager is responsible for defining and executing the vision and roadmap for the Financing product line, ensuring alignment with World Bank Group priorities, the operational modernization agenda, and evolving client needs. As a subject matter expert in Product Management, the role focuses on the Agile Release Train (ART) backlog and drives close collaboration with business stakeholders, regional partners, and cross-functional teams to design, develop, and deliver high-quality, client-centric solutions. The Product manager also translates the strategic vision into actionable product features for development teams. Responsibilities A. Eliciting Business Requirements • Engage with business stakeholders to understand product requirements and goals; synthesize needs, pain points, and opportunities across the Financing domain. • Direct market and user research to inform hypotheses to be tested in product strategy; incorporate user feedback and analytics to validate and refine requirements. B. Managing the Product Roadmap • Define and communicate the product strategy, roadmap, and overall vision; ensure alignment with ITS/WBG priorities and client outcomes. • Lead collaboration with the Agile Release Train to ensure timely and successful delivery of the product roadmap and continuous value delivery. • Design clear governance structures for the product (decision rights, roles, cadences) and ensure compliance with WBG governance policies and standards. • Balance new investments, enhancements, and technical debt to maximize value and manage risk. C. Stakeholder Engagement • Facilitate stakeholder communication to identify opportunities for improvements to the product roadmap and vision; build consensus across business and technical teams. • Serve as primary point of contact for the product; communicate roadmap, status, risks/issues, and outcomes to leadership and user groups. • Oversee vendor relationships (as applicable) to ensure resource availability, scope/quality adherence, and successful product vision delivery. D. Financial Management and Performance • Propose strategic investments to support product development and manage technical debt; prepare inputs for governance and funding decisions. • Monitor the financial management of the product to ensure budget availability and adherence to WBG processes. • Define and track success metrics (OKRs/KPIs) for outcomes, adoption, reliability, and operational efficiency; guide prioritization using evidence and analytics. • Monitor product operational health and support volumes; drive actions that improve user value and reduce total cost of ownership. Selection Criteria • Master’s degree in computer science/STEM with 8 years of relevant experience; or bachelor’s degree with a minimum of 10 years of relevant experience; or equivalent combination of education and experience. • Demonstrated expertise in product management for a complex product portfolio including backlogs, performance, portfolio health etc. • Advanced expertise in stakeholder engagement, product performance management, value proposition development, data driven decision making, human centered design, product roadmap and requirement analysis, sprint planning and product development lifecycle. • Demonstrated expertise in emerging technologies, systems thinking, change management, and innovation methodologies (e.g., AI, design thinking, agile) • Experience working in large, complex organizations or international development settings and delivering solutions in a global delivery model • Excellent analytical, problem-solving, and communication skills • Plans and coordinates crossteam delivery within Agile/SAFe environments (e.g., Azure DevOps); understands technical constraints and tradeoffs • Demonstrated ability to provide thought leadership, and experience in developing and presenting high-impact business cases, portfolio analysis to large stakeholder group • Knowledge of World Bank’s operations, governance, and organizational structure preferred • Knowledge of World Bank’s Financing domain, business value drivers, and operational constraints preferred • Certified in SAFe Product Manager/Product Owner, SAFe Agile Product Manager, Certifications in other areas such as Design Thinking, AI would be preferred. WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results. World Bank Group Core Competencies The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC, including our values and inspiring stories.

Lead vision, strategy, and delivery of next-generation procurement systems with AI-driven decision support. | Experience in product management within procurement or finance, knowledge of Agile, AI, and cloud-native technologies. | Senior IT Officer, Business Solutions (Product Manager) Job #: req35698 Organization: World Bank Sector: Information Technology Grade: GG Term Duration: 2 years 0 months Recruitment Type: Local Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 3/6/2026 (MM/DD/YYYY) at 11:59pm UTC Description Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative changes around the globe. For more information, visit www.worldbank.org. VPU Context The mission of the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. Their vision is to harness information and technology for a world free of poverty on a livable planet. For more information on ITS, check this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w. Department Context The Information and Technology Solutions (ITS) Vice Presidential Unit supports the World Bank Group’s mission by delivering transformative digital solutions to staff across 150+ global locations. Within ITS, the Fiduciary Operations unit (ITSFD), part of the Operations & Country Engagement Solutions department (ITSOE) department, leads efforts to enhance operational efficiency and data-driven decision-making in Bank’s Operations. Operational Procurement Product Manager Role Overview The Operational Procurement Product Manager is responsible for leading the vision, strategy, and delivery of next-generation procurement systems that enable efficient, transparent, compliant, and insight-driven procurement operations. The role focuses on modernizing procurement workflows through intelligent systems, automation, AI-driven decision support, and low-code/no-code innovation. This role serves as the primary bridge between procurement operations, business stakeholders, ITS technical teams, and Agile delivery units. The Product Manager ensures that procurement platforms deliver measurable value, improve user experience, strengthen fiduciary controls, and support evolving institutional procurement policies. The Product Manager operates as a strategic leader, capable of driving complex work programs, orchestrating multiple delivery teams, managing dependencies, and ensuring alignment with enterprise architecture, data governance, and cybersecurity standards. The role demands strong leadership and the ability to champion digital transformation across procurement functions. Key Responsibilities A. Product Vision, Strategy & Roadmap • Define and maintain a clear vision for modern procurement systems powered by AI, automation, and intelligent workflows. • Develop multi-year product roadmaps aligned with operational procurement needs, digital transformation priorities, and emerging technology capabilities. • Identify high‑value opportunities to modernize procurement processing, risk screening, document analysis, vendor evaluation, and insights delivery. B. Requirements Definition & User Engagement • Engage procurement specialists, policy owners, buyers, and operational staff to understand needs and pain points. • Translate procurement policies and business rules into system capabilities, user stories, and acceptance criteria. • Lead user validation, design reviews, and continuous feedback cycles. C. AI, Agentic Automation & Low-Code Innovation • Champion adoption of AI-driven capabilities such as automated document analysis, supplier risk scoring, and intelligent workflow routing. • Integrate agentic AI models that autonomously execute procurement tasks under human supervision. • Drive low-code/no-code solutions to accelerate delivery, reduce manual effort, and enable self-service modernization. D. Agile Delivery & Multi-Team Leadership • Lead Agile ceremonies, PI Planning, prioritization, and cross-team alignment. • Coordinate multiple Scrum teams, ensuring synchronized delivery across platforms, integrations, and data layers. • Remove blockers, manage dependencies, and ensure focus on product goals. E. System Design, Quality & Compliance • Ensure procurement systems align with security, governance, and policy controls. • Support functional testing, AI model validation, workflow simulations, and UAT. • Partner with enterprise architects to ensure scalable, modular, cloud-ready solutions. F. Stakeholder Management & Communication • Serve as the primary point of contact for procurement leadership and business owners. • Provide transparent communication on roadmap progress, risks, decisions, and change impacts. • Influence and guide stakeholders across procurement, ITS, legal, finance, and audit teams. G. Continuous Improvement & Innovation • Identify opportunities to enhance user experience through automation, improved analytics, and process reengineering. • Stay current on procurement technology trends, AI evolution, regulatory changes, and best practices. • Drive a culture of data-driven decision-making and digital-first procurement. Required Skills and Qualifications • Proven experience in product management, business analysis, or solution leadership in procurement, supply chain, or financial domains. • Strong understanding of operational procurement policies, sourcing processes, and vendor management. • Hands-on experience with Agile methodologies (Scrum, SAFe) and working with cross-functional teams. • Practical knowledge of foundation models/LLMs, retrieval-augmented generation (RAG), tool-use/function-calling, multi‑agent orchestration, autonomous workflow agents with human-in-the-loop controls, prompt engineering, and safety/guardrails. • Familiarity with model lifecycle management (data preparation, training, evaluation, deployment, monitoring, drift detection, and rollback), feature stores, experiment tracking, and CI/CD for ML pipelines. • Solid understanding and working knowledge of designing cloud-native, event-driven microservices following domain-driven design (DDD), API-first approaches (REST/GraphQL), asynchronous messaging and streaming platforms (such as Kafka or Event Hub), CQRS, and saga patterns. Familiarity with containerization and orchestration technologies like Docker and Kubernetes, as well as serverless architectures where applicable. • Working knowledge of data lakes/warehouses, ELT/ETL pipelines, metadata/catalog, vector databases, and secure integration with enterprise systems (ERP, IAM) via APIs and iPaaS. • Understanding of IAM (RBAC/ABAC), secrets management, encryption, privacy and responsible AI, auditability, and model governance in regulated environments. • Working knowledge telemetry for apps and models (logging, tracing, metrics), reliability engineering, and cost/performance optimization. • Experience with low-code/no-code platforms and workflow automation technologies. • Exceptional communication, analytical, and stakeholder management skills. • Certifications such as CSPO, SAFe POPM, PMP, or procurement‑related credentials are desirable. Selection Criteria • Bachelor’s or Master’s degree in IT, or a related field. • Demonstrated experience delivering large-scale, high-impact digital products in complex enterprise environments. • Proven track record leading modernization initiatives involving AI, automation, and workflow intelligence. • Deep understanding of procurement operations, policies, sourcing processes, vendor lifecycle management, and compliance frameworks will be plus. • Ability to translate complex business rules, policies, and risk considerations into well‑structured system requirements. • Strong analytical and strategic decision-making abilities with a demonstrated capacity to prioritize competing demands under tight timelines. • Experience coordinating cross-functional teams and managing dependencies across multiple Agile workstreams. • Ability to collaborate effectively with procurement policy units, legal teams, risk and audit functions, ITS delivery teams, and enterprise architects. • Demonstrated experience influencing senior stakeholders, framing technology decisions, and driving alignment in governance settings. • Strong understanding of AI-driven systems, agentic automation models, and intelligent system design from a product delivery perspective. • Proven ability to work in fast-paced, high‑ambiguity environments and drive clarity, structure, and forward momentum. • Experience leading enterprise procurement transformation programs. • Working knowledge in intelligent document processing, NLP, fraud/irregularity detection, or supplier analytics. • Ability to shape long-term digital strategy for procurement functions. • Experience working with multi-ART delivery structures in SAFe environments. • Ability to represent procurement technology strategy in senior-level governance forums. • Previous leadership of modernization initiatives using AI, automation, or low-code platforms. WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results. World Bank Group Core Competencies The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC, including our values and inspiring stories.

Lead the strategy and operations of the WBG's corporate services, ensuring alignment with institutional priorities and effective management of resources. | Extensive experience in strategic management, leadership in complex organizations, and a deep understanding of WBG operations and priorities. | Director, Strategy and Operations Job #: req35604 Organization: World Bank Sector: Operations Grade: GI Term Duration: 4 years 0 months Recruitment Type: International Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 2/23/2026 (MM/DD/YYYY) at 11:59pm UTC Description The World Bank Group (WBG) is a global partnership of five institutions - the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for Settlement of Investment Disputes (ICSID) - with a mission to end extreme poverty and boost shared prosperity on a livable planet. As one of the largest sources of financing and knowledge for developing countries, we partner with public and private stakeholders to address critical development challenges. With 189 member countries and more than 120 offices worldwide, we deploy data, research, and technology to deliver tangible, transformative results. For more information, visit www.worldbankgroup.org. The Office of the Managing Director and World Bank Group Chief Administrative Officer (MDCAO) is composed of a small group of high performing professionals that support the MDCAO in every aspect of his work. This involves managing interactions across the World Bank Group (WBG), with the Board, the President, and Senior Management, and with internal and external clients and development partners. We are seeking a highly talented and motivated individual for the position of Director, Strategy & Operations to lead the team in supporting the MDCAO. WBG Chief Administrative Officer, Managing Director, the MDCAO manages the corporate units that deliver core services to the entire World Bank Group (WBG), including among others, institution-wide strategy development and monitoring, budget planning, Information & technology, real estate management, corporate security, general services, health and safety, corporate procurement, shared services, and corporate risk management. In addition, MDCAO is responsible for the provision of administrative support to the Sanctions System. Furthermore, as a member of the WBG’s senior leadership team, MDCAO contributes to all strategic discussions. Duties and Accountabilities: The Director of Strategy and Operations (DSO) shall report to the MDCAO and is accountable for performing the responsibilities, modeling the behaviors, and maintaining the technical competencies (listed below). Accountability means being answerable for managing quality, risks, results, institutional initiatives and compliance with Bank policies and procedures. The Director is responsible for performing activities in the following areas: Business Management (including strategy, operations, and relationship management) accountabilities: Strategic Leadership, Corporate Alignment & Advisory Support - Provide substantive input, analysis, and recommendations on issues brought to the MDCAO’s attention, assessing risks, sensitivities, strategic opportunities, and institutional implications. - Work closely with other members of senior management to ensure that all relevant perspectives and institutional views are fully integrated into briefing notes, speeches, reports, and advice provided to the MDCAO. - Support the MDCAO’s participation in WBG committees and working groups, ensuring the MDCAO and MDCAO‑unit priorities are effectively represented in cross‑cutting matters. - Maintain strong partnerships with development partners (MDBs, IFIs) to advance the WBG strategic agenda, strengthen cross‑institutional collaboration, and promote benchmarking and good practice sharing in corporate functions. - Contribute to corporate stewardship by embracing good corporate citizenship and participating in the development, implementation, and communication of corporate policies, strategies, and priorities. - Handle special assignments on behalf of the MDCAO, including high‑sensitivity or cross‑WBG initiatives. Office Management Oversight, Coordination & Delivery Assurance - Oversee MDCAO management, strategic issues, and delivery of core commitments. - Coordinate MDCAO units on HR, organizational issues, budgeting, communications, and challenges. This includes setting and allocating priorities and budgets to align with institutional goals, and ensure units receive adequate budget resources, including contingency access. - Manage the MDCAO Front Office and the day‑to‑day operations of the MDCAO, ensuring effective workflow management, timely briefings, and smooth operational functioning. - Ensure appropriate follow‑through on MDCAO decisions and commitments by working closely with WBG units responsible for implementation and action. - Manage communication flows, documentation, briefing materials, and clearance processes; review documents; prepare or oversee speeches and policy notes; and ensure timely submission of quality materials. Monitoring, Reporting & Strategic Performance Management - Establish and maintain robust monitoring and reporting systems to track progress, outcomes, performance indicators, and deliverables across MDCAO units. - Oversee implementation of MDCAO units’ strategies and establish work‑program priorities consistent with WBG strategic objectives. - Collaborate with WBG institutions and VPUs to ensure MDCAO units’ products and services are well understood, embedded in operational processes, and effectively used to support planning, decision‑making, risk management, efficiency gains, and improved institutional outcomes. - Ensure reporting, performance insights, and monitoring data feed directly into strategic planning, course correction, and decision‑making processes. - Support business continuity, operational security, and staff productivity and wellbeing through effective oversight of systems, routines, and cross‑institutional interfaces. Corporate Governance, Institutional Stewardship & Good Corporate Citizenship - Promote transparency, ethical leadership, stewardship of WBG values, and institution‑wide alignment with corporate priorities. - Strengthen cohesion among corporate units by enhancing linkages, encouraging collaboration, and clarifying roles and interdependencies. - Contribute actively to institution‑wide reforms, strategy development processes, governance mechanisms, and strategic dialogues across the WBG. People/ Talent Management accountabilities: - Lead and inspire MDCAO staff to deliver world-class products and services to clients; - Champion staff talent development initiatives within Corporate units and across the WBG; - Manage MDCAO’s office’s staffing strategies, recruitment, training, and skills deployment with focus on diversity and effective implementation of strategic workforce planning; - Provide technical and strategic leadership to the MDCAO staff who are responsible for assigned portfolios which include functional and corporate accountabilities under the responsibility of the MDCAO; and, - Oversee the performance evaluation process and support strategic career development and planning across the unit. Knowledge Management & Learning - Lead thought leadership, champion management initiatives, and drive debates on relevant corporate unit topics such as corporate scorecards, performance measures, and efficiency standards. - Represent MDCAO in forums and foster collaboration on strategic performance and management topics. - Serve as WBG ambassador at external events, promoting performance, efficiency, and management innovation through stakeholder engagement. - Participate in international meetings to advance WBG priorities and stimulate global debate on corporate effectiveness and management excellence. Selection Criteria - Master’s degree in relevant field/discipline with substantial professional experience (typically the successful candidate will have about 15 plus years of experience in positions of increasing complexity and responsibility). - A clear understanding of the World Bank Group’s corporate strategy and priorities, coupled with strong knowledge of WBG operations, and a proven ability to translate strategic intent into actionable support, is essential. - Demonstrated sustained leadership in meeting client needs and strengthening partnerships, and in influencing relationships within and outside the WBG. - Recognized experience working effectively across institutional, disciplinary, and cultural boundaries. - Ability to interact with leaders in different types of organization. - Ability to lead through influence; ability to let others take the lead, proven ability to delegate and mentor. - Results-oriented decision making with ability to develop practical solutions, produce high quality work, and effectively prioritize and adapt to competing and unexpected demands. - Strong written and verbal communication skills with demonstrated ability to think strategically and synthesize complex issues (translated into effective oral and written briefs) and to communicate effectively with management and staff at all levels. - Highly organized and a motivator and leader of high performing diverse teams. WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results. World Bank Group Core Competencies The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC, including our values and inspiring stories.

Lead the development and execution of communication strategies, manage stakeholder engagement, and oversee the communication team for the Adaptation Fund. | Extensive experience in strategic communications, digital media, stakeholder engagement, and team leadership, with a master's degree or higher in a relevant field, and ability to operate in multicultural environments. | Senior Communications Officer Job #: req35504 Organization: World Bank Sector: Climate Change Grade: GG Term Duration: 2 years 0 months Recruitment Type: International Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): French Closing Date: 2/19/2026 (MM/DD/YYYY) at 11:59pm UTC Description Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org. Climate change will greatly affect the poorest people in the world, who are often hardest hit by weather catastrophes, desertification, and rising sea levels and least able to respond. In some parts of the world, climate change has already contributed to worsening food security, reduced the predictable availability of fresh water, and exacerbated the spread of disease and other threats to human health. Helping the most vulnerable countries and communities adapt to increasing challenges of climate change is an imperative for the international community, requiring significant resources to achieve the Sustainable Development Goals. The Adaptation Fund is an innovative financing mechanism set up by the Conference of Parties (COP) to the United Nations Framework Convention on Climate Change (UNFCCC), with the purpose of financing concrete climate change adaptation projects and programs in developing country Parties. At the request of the COP, the GEF is providing secretariat services to the Adaptation Fund Board (the Board) on an interim basis, through a dedicated team. Since becoming fully operational in 2010, the Board has approved 160 projects and programs worth more than USD 1 billion in over 100 countries. Launched under the Kyoto Protocol of the UNFCCC, the Adaptation Fund has been formally serving Paris Agreement since 2019. The Adaptation Fund is implementing its second medium term strategy (2023-2027) that rests on the three pillars of adaptation action, innovation and learning/knowledge management. The Adaptation Fund supports country-driven projects and programs, innovation, and global learning for effective adaptation. All of the Adaptation Fund’s activities are designed to build national and local adaptive capacities while reaching and engaging the most vulnerable groups, and to integrate gender consideration to provide equal opportunity to access and benefit from the Fund’s resources. They are also aimed at enhancing synergies with other sources of climate finance, while creating models that can be replicated or scaled up. The Secretariat is recruiting a Senior Communications Officer who will be the Team Lead for the Adaptation Fund Secretariat’s Communications team and lead the communications and advocacy function of the Secretariat. The Senior Communications Officer reports to the Head of the Fund and will be a member of the Fund’s management team. Duties and Accountabilities: The successful candidate will be expected to carry out the following duties and responsibilities under the supervision of the Head of the Fund: 1. Communication Strategy and Execution • Develop, plan, and execute communication plans and strategies, including internal communications, relationship building, campaign management, media operations, publishing, and online/social marketing. • Engage the Head of the Fund and other Team Leads to facilitate content conceptualization, development, gathering, and clearance processes in informed discussions about the impact of Adaptation Fund operations on stakeholders, related risks, and mitigation strategies. • Lead research to identify and map key external stakeholders or audiences across the climate and development landscape, identifying those appropriate for priority relationship management. • Oversee a calendar and pipeline of diverse communications products, including developing new and innovative story ideas, concepts, and formats in line with the Adaptation Fund’s brand. • Provide editorial guidance and input to Adaptation Fund publications, ensuring coherence across publications in messaging, format, and quality standards. • Build the Adaptation Fund’s ecosystem of online platforms and act as editor across platforms to ensure high quality alignment with the Adaptation Fund’s strategic objectives and to maximize the Adaptation Fund’s brand impact. • Oversee the management and maintenance of the Adaptation Fund’s external web platforms, in particular the main corporate website, including: o Conceptualize, design, direct, and implement improvements and upgrades to the Adaptation Fund website o Ensure the Adaptation Fund’s website is reviewed and accredited by the Office of Information Security (OIS), Information Security (ITSIS), and Threat & Vulnerability Management departments at the World Bank • Proactively support reputational risk management and manage risk and reputation by establishing and enforcing digital governance policies and procedures. • Stay up to date with the latest technology, tools, and trends in online management, monitor relevant partner websites, and develop new strategies to keep up with trends. 2. Advocacy and Stakeholder Engagement • Develop and implement advocacy strategies and campaigns in line with Adaptation Fund goals and objectives. • Track and analyze key issues of importance to external stakeholders, advising the Head of the Fund and other Team Leads on policy issues, opportunities, and risks. • Engage with the Head of the Fund and other Team Leads to identify stakeholders, key messages, communication channels, messaging frequency, feedback mechanisms, and review processes to prioritize and support external engagements. • Oversee selective engagement in global and regional public policy fora to promote adaptation and the Adaptation Fund, and to ensure the Adaptation Fund stays abreast of climate policy developments and trends. • Identify and support opportunities to create and deepen partnerships around issues of mutual interest, leveraging new sources of funding, innovative ideas, and broader networks. • Formulates the Adaptation Fund’s messaging and public position on critical issues and is able to represent the Adaptation Fund in various fora. • Makes high-impact presentations on Adaptation Fund work and conveys ideas effectively to multiple audiences, including to influence higher-level stakeholders. 3. Team Lead • Prepare and execute annual work plans and budgets for the communications team, in line with the Adaptation Fund’s MTS II strategy and to deliver the Adaptation Fund’s communications and advocacy strategy. • Supervise, coach, and support communication team members’ individual work plans, ensuring effective delivery of the communication team’s work plan and budget, and supporting team members’ professional development. • Able to work under pressure and guide team members in the delivery of their work within agreed timelines. • Fosters a supportive work culture marked by collaboration, respect, and trust. Selection Criteria • Master’s degree or higher in communications, public relations, journalism, or other relevant field with at least eight years of relevant experience. • Recognized as a credible partner providing in-depth technical expertise and strategic value through communications. • Extensive experience and success working in multicultural environments, speaking and writing clearly and effectively, adapting language, tone, style and message to diverse, multicultural audiences, internally and externally. • Skilled at communicating complex information in succinct and digestible ways and coaching others to develop this skill. • Extensive experience in planning, designing, implementing, and monitoring creative digital communications strategies, including expertise in crafting effective outreach to external audiences, leveraging the strengths and communications assets of the Adaptation Fund and partner organizations, as well as broad base of knowledge about trends in digital world. Expertise in managing and maintaining the organization's social media channels. • Adept at managing communications with government and public institutions, CSOs, parliamentarians, think tanks, international institutions, business groups, and other audiences critical to the Adaptation Fund’s work, including strong political awareness, ability to diplomatically handle sensitive situations with target audiences, and to guide more junior staff in doing so. • Deep knowledge of communications and external relations strategy, tactics, tools, and products, and extensive experience using them to achieve strategic objectives. Deep knowledge of communications and external relations strategy, tactics, tools, and products, and extensive experience in deploying the best vehicles to fit various scenarios. • Extensive experience overseeing production of complex communications products of all types, including video production, including expertise in writing and editing complex communications products for purposeful structure, clarity of ideas, and logical, persuasive presentation and sufficient experience with graphic design principles and developing trends for digital media purposes and creation of infographics and presentations (e.g. Photoshop, Canva, PSD, AI or similar) to guide team members. • Demonstrated expertise building and maintaining relationships with media outlets and journalists, including strategic ability to map out a media campaign including story directions, interview targets, and media strategy; expertise in handling media during crisis situations, managing reputational risks, and ensuring clear and consistent messaging. Able to provide useful guidance to team on monitoring media coverage, analyzing media trends, and providing timely reports to internal stakeholders to inform communications strategies. • Understanding of, and sensitivity to, various stakeholder perspectives, interests and needs and their intersection with the Adaptation Fund’s goals and interests. Extensive experience forging and managing relationships and developing partnerships that expand the reach and impact of the organization. • Expert ability to think and respond quickly and extemporaneously with tact and diplomacy, and to present a credible and convincing presence. Ability to represent the Adaptation Fund and the full range of its activities and products to external stakeholders. Thorough understanding of the political landscape within which the Adaptation Fund and its partner countries operate. • Ability and the necessary organizational skills to take initiative, personal ownership, and accountability to meet deadlines, work under pressure, balance competing demands and achieve agreed-upon results. • Experience of successfully leading and supervising and motivating direct reports and of building efficient teams. • Demonstrated political awareness and ability to diplomatically handle sensitive situations with target audiences and to otherwise cultivate effective, productive client relationships/partnerships. • Capacity to multi-task and work under pressure—working on a variety of tasks simultaneously, independently adjusting to priorities and achieving results with agreed objectives and deadlines. • Excellent oral and written communications and editing skills; strong command of English; knowledge of French would be an advantage. • Ability to deal sensitively in multi-cultural environments and build effective working relations with clients, stakeholders and colleagues. • Ability and willingness to travel internationally, including to visit projects in the field in developing countries, and to attend international meetings. WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results. World Bank Group Core Competencies The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC, including our values and inspiring stories.