WorkWave

WorkWave

7 open positions available

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WorkWave

Senior AI/Data Engineer

WorkWaveAnywhereFull-time
View Job
Compensation$160K - 180K a year

Build and scale data systems that support AI/ML products, focusing on data pipelines, governance, and collaboration. | Extensive experience in data engineering, proficiency in Python and SQL, familiarity with ML frameworks, MLOps, cloud platforms, and strong communication skills. | We’re looking for a customer-centric Senior AI/Data Engineer to build and scale data systems that drive our “decision intelligence” products. You’ll work at the intersection of data engineering, product development, and AI/ML enablement—designing systems that empower customer-facing data products. This role requires not only deep technical expertise but also a strategic mindset, strong communication skills, and a high sense of ownership over how data supports the business. You will collaborate across teams to ensure data is a true product enabler. WHAT YOU'LL DO: \n Engineering & AI Enablement AI/ML ownership: Build trusted AI/ML predictions and forecasts via feature pipelines, model input/output data flows, and robust data validation frameworks. Pipeline Design: Design and implement reliable, scalable, and secure data pipelines that serve analytical and product use cases. Leadership: Provide technical leadership and mentorship to other data engineers and cross-functional collaborators, fostering a culture of engineering excellence. Ecosystem Ownership & Strategy Architecture & Evolution: Own the architecture and evolution of our data platform, ensuring it meets the performance, scalability, and agility needs of our growing business. Governance & Observability: Implement data governance, quality, and observability best practices to ensure trustworthy insights, proactively managing data health before it impacts the business. Infrastructure Optimization: Optimize cloud data infrastructure for cost, performance, and maintainability, treating the platform as a product rather than just a utility. Collaboration & Translation Cross-Functional Partnership: Collaborate closely with product managers, engineers, and customer stakeholders to understand context and needs, and help translate them into engineering solutions. Customer-Centricity: Ensure engineering efforts are aligned with delivering clear business value and enhancing the customer experience. WHO YOU ARE: The ML Enabler: You are a Data Engineer who loves the complexity of AI. You understand that a model is only as good as the pipeline feeding it, and you take pride in building the infrastructure that brings AI to life. The Product-Minded Architect: You don’t just move data from A to B; you build systems with the end-user in mind. You prioritize "Time to Insight" and usability as much as you prioritize code efficiency. The Strategic Owner: You are comfortable working in an environment where you are expected to identify problems and fix them without waiting for a ticket. You view the data ecosystem as your product. We know that great talent comes from many backgrounds. If you are a builder who cares about the "why" behind the code, we want to hear from you! WHAT YOU’LL BRING: Experience: 5+ years of experience in data engineering, with 1–2+ years in a senior or lead capacity. Deep Technical Expertise: You possess a profound understanding of ML models and can articulate the trade-offs between different architectures (e.g., complexity vs. inference speed, accuracy vs. interpretability) to ensure the right tool is selected for the job. Coding: "Ninja-level" proficiency in Python for complex data structures and automation, alongside strong SQL expertise. ML Frameworks: Strong familiarity with Scikit-Learn and similar libraries, with specific experience building and maintaining associated feature engineering pipelines. Ops & Orchestration: High proficiency in MLOps practices and orchestration tools (e.g., Airflow, dbt, Dagster) to manage model lifecycles and data dependencies. Modern Data Stack: Solid experience with modern data platforms (e.g., Snowflake, BigQuery, Redshift, or Databricks). Cloud & Modeling: Strong understanding of data modeling, performance optimization, and cloud computing (AWS, GCP, or Azure). Communication: Excellent communication and collaboration skills, with a proven ability to work effectively across technical and non-technical teams. \n $160,000 - $180,000 a year In our dedication to salary transparency, we provide a compensation range for each role and the final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our hiring team will provide more information about the compensation package for this position during the interview process. Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. \n WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND... • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz! • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

TypeScript
React
Node.js
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Posted 4 days ago
WorkWave

Product Manager

WorkWaveAnywhereFull-time
View Job
Compensation$155K - 160K a year

Own and execute the product vision for customer-facing SaaS products, translating technical capabilities into business value, and collaborating with clients and internal teams. | 3-5+ years of experience in data products or SaaS, strong SQL and BI skills, excellent communication, and stakeholder management. | We are seeking a results-oriented Product Manager to drive the vision and execution of our customer-facing SaaS products, data-driven features, and AI/ML solutions. This role is a critical bridge, translating deep technical capabilities from data science and engineering into clear, quantifiable business value for our B2B SaaS customers. This is a highly visible, customer-facing role that involves working directly with key clients to co-develop innovative solutions. The ideal candidate is a curious, data-minded problem-solver who is excited to bridge the gap between business needs and technical solutions. This is a growth role where you will have a major impact on our product and our customers. \n WHAT YOU'LL DO: Product Strategy & Vision Own the product vision and strategic roadmap for our external, customer-facing AI/ML models, data products, and analytics features. Engage directly with strategic customers and design partners to understand their needs, validate roadmaps, and co-develop new features. Define, measure, and communicate product success using metrics that correlate with customer value and SaaS business metrics (e.g., adoption, retention, ARR expansion). Partner with UX, Data Science, and Sales Engineering to create impactful data visualizations and product demos that communicate clear value to customers. Product Execution & Delivery Define clear, testable requirements (epics and user stories) based on customer feedback, market analysis, and strategic priorities. Write precise, detailed specifications for complex data processes, transformation logic, and aggregation rules. Partner with Product Marketing, Sales, and Customer Success to develop launch plans, sales collateral, and communication plans for new features. Technical Analysis & Enablement Use your analytical skills to conduct product-related data analysis, validate data assets, and prove/disprove hypotheses. Act as the primary translator between customer requirements and data engineering, using your technical fluency to assess the viability of new ideas. Work closely with data scientists to define requirements for AI/ML-driven features, ensuring the underlying data is structured for success. WHO YOU ARE: We know that great talent comes from many backgrounds. Whether you fit one of these descriptions or have a completely different story, if you're a data-driven problem-solver, we want to hear from you. The Data PM: You're already a Product Manager working on data products. You're looking for a new challenge in a customer-facing role where you can have more impact and co-develop solutions on a modern data stack directly with clients. The Data-Driven PM: You're a successful PM for a different SaaS product, but you find yourself spending all your time in the data, building your own dashboards, and talking to the analytics team. You're ready to make data and AI your full-time focus. The Product-Minded Analyst: You're a Senior Data Analyst or BI Developer. You're the one your stakeholders always come to for "what's next," not just "what happened." You've been "unofficially" product-managing your own work and are ready to make the leap into a formal product role. WHAT YOU'LL BRING: Experience: 3-5+ years of relevant experience in one of the fields described above. Product & Business Acumen: A strong ability to connect complex technical features directly to customer value, user needs, and business outcomes (like ROI or retention). Customer Collaboration: Experience working directly with customers or key stakeholders to gather requirements, validate ideas, and manage feedback loops. Communication & Stakeholder Management: Excellent communication and data storytelling skills. You can build consensus and manage expectations with diverse audiences (from engineering to sales to external clients). Prioritization & Planning: A demonstrated ability to manage a backlog, make trade-offs, and align teams on a clear set of priorities. SQL Proficiency: You have solid SQL fundamentals and are comfortable writing queries (like joins and aggregations) to explore data and conduct analysis. We're more interested in your analytical problem-solving skills than your memorization of advanced syntax. BI Tool Proficiency: Experience with a modern BI platform (e.g., Tableau, Looker, Power BI, Sigma). You understand the principles of effective data visualization. Data Fluency: A strong functional understanding of data transformation techniques (aggregation, string manipulation, type casting). WHAT WOULD ALSO BE AWESOME: Modern Data Stack Experience: This is a great opportunity to work with (or learn) industry-leading tools. Our stack includes Snowflake, Fivetran, DBT, and Sigma. Domain Expertise: Experience with B2B SaaS verticals such as Field Services (e.g., pest control, lawn care) or Building Services (e.g., cleaning, security) would give you an advantage in onboarding speed. Scripting Familiarity: You have some familiarity with a scripting language (like R or Python) for data analysis. AI/ML Experience: You have exposure to the AI/ML lifecycle or have worked with production machine learning models. \n $155,000 - $160,000 a year In our commitment to salary transparency, we provide a compensation range for each role. In addition to the base salary this role is bonus eligible, the final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. \n WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND... • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz! • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

Product Management
Data Analysis
Stakeholder Management
Direct Apply
Posted 12 days ago
WorkWave

Enterprise Sales Director

WorkWaveAnywhereFull-time
View Job
Compensation$150K - 170K a year

Lead and develop enterprise sales and account management teams to drive pipeline growth and achieve sales targets. | Extensive experience in software sales, leadership skills, and a proven track record of exceeding sales goals in a high-growth environment. | At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. We’re seeking an experienced Enterprise Sales Director with a proven track record of building and growing high performing Enterprise Account Executive and Account Management teams that consistently deliver results through superior sales execution. This dedicated leader will ensure that their team remains focused and aligned with the company’s growth objectives while driving performance and challenging the status quo. Our ideal candidate brings a combination of strong business acumen, exceptional people skills, and an exemplary work ethic, with a history of coaching and developing teams and setting uncompromising standards for success. Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers, and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software. \n WHAT YOU'LL DO: Provide leadership across enterprise new-logo sales and account management teams, driving pipeline growth, ensuring sales process excellence Recruit and empower a team of sales reps enabling them to act as strategic partners to the world’s largest field service companies by coaching them to align WorkWave’s solutions with measurable business impact Champion a high performance sales culture that grounded in coaching, accountability, recognition, and continuous development, ensuring both individual and team success Be responsible for ramping your team, performance management, and leading the team to consistently build and execute a healthy pipeline of Enterprise saas opportunities Lead change with clarity and purpose, effectively communicating vision while motivating and inspiring team members. Demonstrate sound judgment, inspiring confidence and trust with team members, peers, senior leaders, and cross-functional partners. WHAT YOU’LL BRING: 8+ years of experience in a fast-paced, high-growth software environment Excellent leadership and mentoring skills Experience with driving a consultative sales approach A track record of achieving and exceeding goals Smart, entrepreneurial profile with strategic vision and a strong bias to execute Ability to recruit, train, and motivate top-tier sales and revenue focused talent Strong interpersonal skills; ability to rapidly develop and cultivate relationships with peers, partners, and key influencers. Facilitates an open exchange of ideas and fosters an atmosphere of open communication. Strong understanding of sales metrics Strong relationship management and negotiation skills Willingness to travel @ 25% to participate in executive sales presentations, tradeshows and corporate events. Experience calling on major accounts and national accounts selling complex solutions \n $150,000 - $170,000 a year The expected salary range for the role is $150,000 - $170,000 + commission. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. \n WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND... • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz! • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

Sales Leadership
Team Building & Coaching
Strategic Sales Planning
Direct Apply
Posted 24 days ago
WorkWave

Director, Revenue Operations

WorkWaveAnywhereFull-time
View Job
Compensation$150K - 180K a year

Lead global sales planning, forecasting, and operational excellence initiatives to support revenue growth. | 10+ years in Revenue Operations, Sales Ops, or related fields, with experience in GTM planning, forecasting, BI tools, and SaaS sales processes. | WorkWave is seeking a strategic, results-driven Director of Revenue Operations to serve as the primary operational and commercial support partner to the VP of Revenue Operations, CRO, Finance and global Sales Leadership (US, EMEA, APAC). This critical leadership role combines strategic sales operations (GTM planning, forecasting, analytics, systems) with hands-on management of sales operational and financial processes to ensure visibility and sales execution excellence across the entire revenue engine. The Director will be accountable for building a high-performing global operations organization that delivers scale, speed, and accuracy. A successful candidate is analytical, intellectually curious, detail-oriented, and capable of influencing at all levels of the organization. \n WHAT YOU'LL DO: Strategic GTM Planning: Lead the annual go-to-market planning process, including quota and territory design, capacity and headcount modeling, and segmentation across global regions. Forecasting & Pipeline Management: Own the global forecasting cadence, partner with Sales Leaders to drive accuracy, and enforce data governance across the CRM to ensure accurate bookings, revenue, and compensation tracking. Sales Performance Analytics: Develop and maintain dashboards and KPIs for pipeline health, conversion rates, productivity, and attainment. Translate data into actionable insights for Sales Leaders and executives (including QBR reporting). Operational Excellence & Field Support: Act as the primary operational liaison to Sales Leaders, identifying and implementing process improvements that increase sales efficiency and shorten cycle times. GTM Systems & Infrastructure: Oversee the Salesforce environment and the broader RevTech stack (CRM, CPQ, CLM, BI tools) to ensure scalable, automated, and well-governed sales processes. Revenue Operations Excellence: Drive continuous improvement initiatives across the full revenue lifecycle, from Marketing to Sales to Customer Success hand-offs, to build scalable operational infrastructure. Team Leadership & Management: Lead, mentor, and grow a global Sales Operations team, including Analysts and Specialists, driving a culture of accountability and continuous improvement. WHAT YOU'LL BRING: Bachelor’s degree in Business, Finance, or a related field. 10+ years of relevant experience in Revenue Operations, Strategic Finance or FP&A roles, Sales Operations, or related roles within a B2B SaaS or technology company. Proven experience leading annual sales planning, forecasting, and GTM execution processes in a complex environment. Familiarity with CPQ, CLM, and Business Intelligence (BI) tools within the RevTech stack. Proven track record leading annual financial planning (AOP), revenue modeling, and sophisticated forecasting (top-down and bottom-up), and capacity planning in complex, global environments. Advanced expertise in financial modeling and Business Intelligence (BI) tools and board reporting. You don't just pull data; you translate complex datasets into actionable fiscal insights. Strong command of revenue recognition standards and financial principles. Deep understanding of SaaS unit economics (LTV, CAC, Net Retention) and the impact of commercial terms on global GAAP/IFRS standards. Exceptional ability to bridge the gap between Sales and Finance, acting as a "bilingual" leader who can justify GTM strategies through the lens of ROI and EBITDA. Understanding of both enterprise and high velocity deal cycles while maintaining meticulous attention to detail and financial accuracy. Expertise in Salesforce (including reporting, forecasting, and territory management). Strong understanding of SaaS commercial models and global enterprise sales processes. Exceptional analytical, communication, and cross-functional leadership skills, with the ability to influence at all levels of the organization. Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment. Ability to travel (15%). WHAT WOULD ALSO BE AWESOME: Experience leading revenue operations for global SaaS sales organizations with complex, multi-product solution offerings at a PE backed company. Prior experience managing and developing a direct team. \n $150,000 - $180,000 a year In our dedication to salary transparency, this role is bonus eligible. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. \n WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND... • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz! • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

Sales Operations
Forecasting & Analytics
CRM & BI Tools
Direct Apply
Posted 25 days ago
WorkWave

Enterprise Account Executive

WorkWaveAnywhereFull-time
View Job
Compensation$125K - 250K a year

Lead complex enterprise sales cycles, engage executive stakeholders, architect solution roadmaps, and close multi-million-dollar SaaS contracts. | 10+ years of enterprise SaaS sales experience with proven success in CRM, ERP, or related software sales, strong strategic influence, and ability to manage long sales cycles. | At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is seeking a results-driven Enterprise Account Executive who excels at complex qualification, leads strong discovery calls, can solution sell, thrives in competitive environments, and can manage relationships on big ticket contracts throughout long sales cycles. Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software. \n WHAT YOU'LL DO: Act as a strategic partner to the world’s largest field service businesses, architecting high-impact solution roadmaps that align with WorkWave’s powerful end-to-end platform, including core functionalities like CRM, ERP, integrated payments, and our new AI-powered analytics suite, Wavelytics. Lead visionary conversations with executive stakeholders, guiding them toward a future state that supports sustainable growth, operational excellence, and digital transformation. Consult with purpose and precision: manage complex, multi-stakeholder sales cycles with professionalism and energy, keeping enterprise prospects engaged and focused on measurable business outcomes. Demonstrate thought leadership and technical fluency, with the ability to articulate value across our solutions suite and professional services offerings. Champion strategic prospecting efforts to identify, engage, and convert top enterprise targets into long-term WorkWave customers. Work with Sales Engineers to deliver compelling product demos and tailored solution recommendations that position WorkWave as the clear vertical market leader for field service management. Own your outcomes: build, manage, and close a robust pipeline of multi-million-dollar SaaS opportunities, consistently meeting or exceeding company goals. Be a visible force within WorkWave, collaborating with cross-functional leaders and maintaining high visibility with executive stakeholders across the company. Leverage cutting-edge technology and sales tools to efficiently manage your pipeline, craft tailored proposals, and drive deal progression. WHAT YOU'LL BRING: Customer-Centric Mindset: A deep appreciation for the hardworking service professionals we serve—those who keep our world safe, clean, and beautiful—and a drive to help them grow their businesses through innovative technology. Strategic Influence: Ability to lead high-stakes conversations with C-level decision-makers, earning trust and guiding organizations toward transformative outcomes. Disciplined Execution: Highly organized, detail-oriented, and committed to consistent follow-through across long sales cycles and multi-stakeholder deals. Strong Business Acumen: A clear understanding of business models, financial drivers, and how to align software solutions to a company’s strategic objectives. Relationship-Builder: Skilled at developing long-term partnerships based on credibility, trust, and shared success—internally and externally. Accountability & Ownership: Takes full responsibility for driving deals forward, managing resources, and delivering measurable impact. Composed Under Pressure: Maintains a calm, confident demeanor in high-stakes situations; resilient in the face of challenges and focused on outcomes. Proven Sales Expertise: 10+ years of success in CRM, ERP, or SaaS sales, with a consistent track record of exceeding revenue targets in complex, enterprise-level environments. \n $125,000 - $250,000 a year The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. \n WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND... • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz! • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

Enterprise SaaS Sales
CRM
ERP
Solution Selling
Complex Sales Cycles
Stakeholder Management
Customer Success
Account Management
Pipeline Management
Salesforce
HubSpot
Reporting & Analytics
Direct Apply
Posted 5 months ago
WorkWave

Sales and Marketing Specialist

WorkWaveAnywhereFull-time
View Job
Compensation$50K - 60K a year

The role involves driving pipeline growth through strategic outbound prospecting and managing sales development activities. Additionally, it includes analyzing lead generation performance and optimizing marketing strategies to improve conversion rates. | Candidates should have 2-5 years of experience in a sales development or business development role with a proven track record. Strong communication skills, a proactive mindset, and analytical curiosity are essential for success in this position. | TaskEasy is revolutionizing the property maintenance industry. Our award-winning technology platform connects property portfolio managers with a vetted network of contractors to deliver reliable, scalable exterior maintenance services. We simplify how businesses care for their properties, making it easy, efficient, and transparent. We are a fast-growing, innovative team looking for passionate individuals to join us on our mission. We are seeking a motivated and strategic Business Development & Growth Specialist to join our revenue team. This unique role sits at the critical intersection of sales and marketing, offering a chance to not only generate sales pipeline but also to directly influence the strategies that create it. We see this position as a force multiplier: a talented sales developer who amplifies their own success by making intelligent, data-driven adjustments to their lead generation channels. You will be empowered to independently operate like an owner, using platforms like 6sense and LinkedIn to refine targeting and optimize campaign performance. For the ambitious professional who wants to master the entire top-of-funnel and build a clear path to an Account Executive role, this is an ideal opportunity. WHAT YOU’LL DO: • Your responsibilities will be balanced between direct sales development and the marketing strategies that enable it. Sales Development • Drive pipeline growth through strategic, multi-channel outbound prospecting, including phone calls, targeted emails, and social media engagement. • Expertly articulate the TaskEasy value proposition to engage potential clients and qualify their needs. • Consistently achieve and exceed monthly and quarterly goals for qualified meetings set for our Account Executives. Independently manage all activities and maintain excellent data hygiene within our CR Growth Marketing & Strategic Optimization • Analyze the performance of lead generation channels to identify what’s working and where opportunities for improvement lie and make updates. • Utilize our marketing tech stack, including 6sense, to identify in-market accounts and improve targeted campaign strategies. • Act as a key feedback loop between sales and marketing, providing strategic insights on lead quality and market trends. • Proactively test and refine outreach messaging and tactics to improve conversion rates. \n WHAT YOU'LL BRING: 2−5+ years of experience in a Business Development (BDR), Sales Development (SDR), or similar role with a record of high performance. Excellent communication skills, with the ability to be persuasive and professional over the phone and in writing. A proactive, results-oriented mindset with a strong drive to succeed. An analytical curiosity and a genuine interest in understanding the "why" behind marketing and sales performance. Resilience, adaptability, and a positive attitude in a dynamic environment. A huge plus: Experience with Account-Based Marketing/Experience (ABM/ABX) concepts and platforms like 6sense. A huge plus: Hands-on experience with CRMs (like Salesforce) and sales engagement tools (like Outreach or SalesLoft). \n $50,000 - $60,000 a year In our dedication to salary transparency, we provide a compensation range for sales roles, which is $50,000-$60,000 and an On Target Earnings (OTE) of approximately $75,000. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our hiring team will provide more information about the compensation package for this position during the interview process. \n WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND... • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz! • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

Sales Development
Business Development
Communication Skills
Analytical Skills
Lead Generation
Account-Based Marketing
CRM Experience
Data-Driven Decision Making
Social Media Engagement
Proactive Mindset
Results-Oriented
Resilience
Adaptability
Teamwork
Collaboration
Customer Service
Direct Apply
Posted 6 months ago
WorkWave

VP of Customer Success

WorkWaveAnywhereFull-time
View Job
Compensation$195K - 235K a year

Lead and build a global Customer Success organization, define customer journeys, implement scalable programs, collaborate cross-functionally, and drive key SaaS customer success metrics. | 10+ years in Customer Success at enterprise SaaS companies with 5+ years leadership, experience scaling Customer Success teams, proficiency with Gainsight and Salesforce, strong communication and analytical skills, and willingness to travel. | WorkWave is seeking a transformative and strategic Vice President of Customer Success to build and lead a world-class global Customer Success organization from the ground up. This is a high-impact leadership role responsible for driving customer adoption, retention, growth, and satisfaction across our RealGreen, PestPac, and TEAM software portfolios. The VP of CS will define the customer journey, deploy scalable programs across segments, and serve as the key voice of the customer across the business. WHAT YOU'LL DO: Strategic Leadership Develop and execute the vision, strategy, and operational plan for a scalable and segmented Customer Success model. Define the customer journey for SMB, Enterprise, and Strategic accounts across the US, UK, and Australia. Build and lead a high-performing global Customer Success Management (CSM) team, aligned with WorkWave's strategic growth goals. Operational Excellence Create onboarding, engagement, value realization, renewal, and expansion playbooks tailored to each segment. Implement Customer Health Scoring and risk mitigation frameworks. Roll out and operationalize a Customer Success platform (e.g., Gainsight) and integrate with Salesforce and other tools. Establish appropriate tech-touch and high-touch models with the right coverage and capacity planning. Cross-Functional Impact Collaborate deeply with Sales, Renewals, Professional Services, Support, Product, and Marketing to ensure end-to-end customer success. Lead the Executive Sponsorship program and participate in key customer engagements. Metrics & Outcomes Own and improve key SaaS CS metrics including Gross Retention Rate (GRR), Net Revenue Retention (NRR), adoption, Customer Lifetime Value (CLV), churn, and NPS. Establish data-driven dashboards, KPIs, and forecasting tools to manage performance and risk. Drive revenue expansion through value realization and partnership with Sales and Marketing on cross-sell and upsell strategies. WHAT YOU'LL BRING: • 10+ years of experience in Customer Success at enterprise SaaS companies, with 5+ years in leadership roles. • Demonstrated experience building and scaling Customer Success organizations from the ground up. • Deep knowledge of both high-touch Enterprise and tech-touch SMB models. • Experience with Customer Success tools (e.g., Gainsight) and CRMs (e.g., Salesforce). • Track record of improving and sustaining CS metrics (GRR, NRR, churn, NPS). • Strong communication, executive presence, and customer relationship skills. • Ability to thrive in cross-functional environments and influence at all levels. • Analytical mindset with a passion for leveraging data and insights to drive decisions. • Strong leadership experience, particularly around people management and organizational change management. • Bachelor's degree required; MBA or related advanced degree is a plus. • willingness to travel up to 10-15%, primarily for customer on-sites and strategic internal meetings. $195,000 - $235,000 a year The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. WHAT YOU SHOULD KNOW ABOUT US: We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses We openly accept others as they are and build strong partnerships based on trust Teamwork and collaboration is key to help our colleagues and customers solve their challenges Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn't feasible, or to help with cross training, team building and/or brainstorming. We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. Whether you work remotely or take advantage of one of our offices, you'll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND... Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays Up to 4 weeks paid bonding leave Tuition reimbursement Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! 24/7 access to virtual medical care with Teladoc Quarterly awards based on peer nominations Regional discounts and perks Opportunities to participate in charitable events and give back to the community GROW WITH US: We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! 10 Time winner of Best Place to Work in New Jersey by NJBiz! WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. Apply for this job

Customer Success Leadership
SaaS Metrics (GRR, NRR, churn, NPS)
Customer Journey Definition
Customer Success Tools (Gainsight)
CRM Integration (Salesforce)
Cross-functional Collaboration
Organizational Change Management
Data-driven Decision Making
Team Building and Management
Verified Source
Posted 6 months ago

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