Wonder

Oversee portfolio of priority partners to drive retention, revenue growth, and account optimization through collaboration and tailored solutions. | 4-6 years account management experience, Bachelor's degree, strong communication, CRM proficiency, and travel ability. | About Grubhub At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more. About The Opportunity As a Senior Account Manager in the SMB Merchant Network, you'll oversee a portfolio of priority and top-performing restaurant partners. You will be responsible for building strong relationships with these accounts, conducting business reviews to optimize their Grubhub account, boosting conversion and reducing churn. The Impact You Will Make Develop and execute strategic account plans, leveraging a deep understanding of our solutions to drive retention and revenue growth. Serve as the primary point of contact and an internal advocate for your portfolio of strategic accounts, ensuring their needs are prioritized. Be available for emergencies on your priority accounts, or provide an alternative contact who can be reached at all times. Proactively identify and execute opportunities for upsell, cross-sell, and expansion, while also managing the renewal of all partner agreements. Collaborate closely with cross-functional teams—including Sales, Marketing, and Product—to deliver tailored solutions and address complex challenges. Serve as a trusted advisor by providing data-driven insights and strategic guidance to help partners navigate the market and optimize their performance. What You Bring to the Table Bachelor’s Degree or equivalent years of experience and High School degree/GED 4-6 years of account management or enterprise account management experience. Experience working with (or selling to) restaurant owners is a major plus. Restaurant experience is also a plus. Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plus Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred. Ability and desire to do whatever it takes to find solutions for merchants. Strong verbal and written communication skills. Strong organizational and time management skills. Confident making outbound dials on the phone. Willingness/ability to travel and speak to restaurants in person. Proven track record of success in meeting and exceeding goals. Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving; maximizes effectiveness by focusing time in the right areas. Outstanding, positive attitude with passion and aptitude for working in a fast-paced and fast-growing environment. We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below. State: $88,000 - $110,000 ($110,000 - $137,500 OTE range) Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Wonder is the mealtime platform built to feed every craving without compromise. With options including dine-in, delivery, pickup, and meal kits, Wonder makes every mealtime effortless. Through the Wonder app, customers can combine hundreds of dishes from exclusive, chef-developed concepts in a single order so everyone gets exactly what they’re craving. Wonder’s portfolio of brands includes meal-kit pioneer Blue Apron, leading online food marketplaces Grubhub and Seamless, and Emmy®-winning media company Tastemade. Together, we're united by a single mission: to make great food more accessible. There has never been a more exciting time to join our world-class team. We’ve brought together people who are changing the way the world eats — with grit, optimism, care, and a little bit of salt, and pepper. And we're just getting started.

Lead and execute culinary content strategy to grow Tastemade's recipe and meal plan offerings and premium membership through data-driven creative and cross-platform collaboration. | Requires proven culinary expertise, digital media content creation skills, familiarity with cooking and meal planning platforms, strong communication and storytelling abilities, and a passion for food innovation. | About the Role: Are you a culinary visionary with a passion for digital media and a knack for growth? Tastemade is seeking an exceptional Culinary Content Lead to elevate our Tastemade Cooking content experience. In this pivotal role, you will be the driving force behind our recipe and meal plan strategy, ensuring our content not only inspires but also significantly accelerates the growth of our premium Tastemade+ membership. You'll blend culinary artistry with data-driven insights to shape the future of digital cooking for millions. Key Responsibilities: • Define and Execute Culinary Content Strategy: Lead the conceptualization, development, and execution of innovative content strategies for Tastemade's recipes and meal plans, driving engagement and growth for Tastemade Cooking and Tastemade+. • Identify and Capitalize on Trends: Continuously monitor and analyze food, cooking, and digital content trends, proactively adapting Tastemade's content strategy to maintain relevance and appeal. • Optimize and Expand Recipe Library: Conduct thorough audits of our existing recipe library to identify opportunities for improvement, expansion, and promotion, ensuring a comprehensive and high-quality culinary resource. • Elevate User Engagement: Foster a vibrant community around Tastemade Cooking content by actively engaging with users, answering culinary questions, and building a loyal audience. • Drive Newsletter Performance: Overhaul and optimize the Tastemade weekly newsletter (distributed to an audience of 300k+ subscribers) to significantly boost engagement, conversions, and business results for Tastemade+. • Enhance Product Functionality: Work closely with the Product team to define and enrich recipe metadata, enabling new features and improving the overall user experience within our platforms. • Cross-Functional Content Alignment & Culinary Support: Collaborate with our social and streaming teams to create a cohesive editorial strategy that unites all consumer touchpoints. Provide culinary expertise to ensure recipe-based content is accurate, clear, and compelling. Share food trends, cooking tips, ingredient insights, and methodology to inspire engaging posts, graphics, and videos, helping drive the success of recipe and meal plan content across platforms. Provide oversight for branded recipes to ensure alignment with Tastemade's editorial voice, culinary standards, and seasonal and cultural food trends. Experience: • Proven Culinary Expertise: You have strong food credibility — whether through formal culinary training, experience in a professional kitchen, or time spent developing recipes in a test kitchen or food media environment. You understand what makes a recipe work, how home cooks think, and how to make food feel approachable, exciting, and trustworthy. • Digital Media Prowess: You know how to make food content resonate online. Whether through social media, apps, newsletters, or platforms like YouTube, you’ve created high-performing digital food content that engages and converts. You’re fluent in content strategy, platform best practices, and audience behavior — and you bring those insights to every recipe or piece of content you touch. • Adept with Cooking & Meal Planning Platforms: Strong familiarity with leading cooking, recipe, and meal planning applications and websites, understanding their strengths, weaknesses, and user behaviors. • Exceptional Communication, Storytelling, & Recipe Writing: Superior writing, editing, and verbal communication skills, with a proven ability to craft clear, accurate, and engaging recipes. You can translate complex culinary techniques into approachable, step-by-step instructions while also developing compelling narratives for newsletters, editorial copy, and other content that inspires and informs diverse audiences. Skilled in both traditional and AI-assisted writing workflows. • Data-Driven Creative: Experience converting data insights into actionable creative, and vice versa. You understand how to use data signals to give an audience what they want, and you can set specific benchmarks for how a specific creative product will affect specific metrics. You have strong opinions about food but are willing to be guided by data. • Autonomous & Proactive: A highly self-motivated individual who thrives in an autonomous environment. You are capable of identifying opportunities, taking initiative, and driving projects to completion with minimal oversight. • Passion for Food & Innovation: A genuine passion for culinary arts, combined with a strong curiosity for innovation and a desire to push boundaries in digital food content. Salary: $86,500-$108,000 per year Wonder Group uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. #LI-Remote Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  A final note At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.