Wolters Kluwer

Wolters Kluwer

14 open positions available

8 locations
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 14 most recent jobs
Wolters Kluwer

Principal Full Stack Engineer, AI Platform & Agents (US/Canada Hybrid/Remote)

Wolters KluwerAnywhereFull-time
View Job
Compensation$158K - 282K a year

Design and implement full-stack AI platform components and lead engineering efforts. | 8+ years software engineering, full-stack skills, cloud experience, and leadership in AI agent development. | Principal Full Stack Engineer, AI Platform & Agents Build the GenAI platform that powers critical decisions in healthcare, legal, tax, and compliance industries. Your work will directly shape the future of these fields, enabling faster, safer, and more impactful decision-making at a global scale. - Location: US/Canada, Hybrid or Remote - Work Hours: Must have 9–11 AM CST overlap - Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment, with 2 days per week onsite. - Candidates not within commuting distance will be considered for remote employment. About This Role Our team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. We also drive the development of the most impactful AI agents, ensuring faster delivery and greater impact across multiple domains. With over 20 agents already launched and many more in progress, our work accelerates innovation and improves outcomes in critical industries. You'll join a 100-engineer remote-first team within a larger organization that combines the stability of an established company with the agility of a startup. In this high-autonomy, high-impact role, you'll take problems from concept to production, mentor less experienced engineers, and lead by example. You'll design and ship full-stack systems, shape platform capabilities to empower hundreds of product teams, and directly contribute to the development of the most impactful AI agents. Flagship Agent: UpToDate Expert AI In Health, we’re launching UpToDate Expert AI—a medical research and clinical reasoning agent that transforms the world’s most widely used point‑of‑care knowledge resource into a real‑time medical assistant. Millions of physicians will rely on it to accelerate differential diagnosis, refine treatment decisions, and reduce cognitive load—while maintaining rigorous safety, privacy, and guideline fidelity. Improvements you ship (latency, reliability, hallucination reduction) will translate directly into faster, higher-quality patient care at global scale. Tech stack You don’t need to know all of these on day one, but you should be ready to learn quickly. - TypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, Rust - AWS (primary), Azure, GCP; Docker, Terraform, GitHub Actions - DocumentDB, DynamoDB, OpenSearch, Azure AI Search - Azure OpenAI, AWS Anthropic, Google Gemini - GitHub, Confluence, Slack What You’ll Do - Design and implement full‑stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment. - Build developer tooling, CI/CD, and observability for safe, fast iteration (evals, canaries, rollout/rollback, cost and quality telemetry). - Apply secure SDLC and privacy‑by‑design practices (threat modeling, least privilege). - Collaborate with product, UX, and domain experts to deliver customer‑focused solutions with measurable outcomes. - Apply current LLM patterns (RAG, retrieval, routing, tool-use, evals) to deliver measurable customer value—faster, more reliable AI systems; reduced time-to-decision; improved trust/safety metrics; and lower cost per query. - Lead by example and be heavily hands-on: drive architecture, mentor engineers, and take ownership of larger projects. Team context - Org and Sub-teams: Central GenAI Platform within Wolters Kluwer, driving innovation across businesses by creating re-usable platform services and components. Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents. - Culture and Reporting: We value a "manager of one" mindset, where outcomes matter more than optics. Authority is earned through demonstrated impact, not tenure or title. You’ll report directly to the Director of Engineering, AI Platform. - Team Size and Impact: Our globally distributed team of :100 engineers combines the stability of an established company with the agility of a startup. We are moving fast, and there are many areas where you can have a big impact. - Work setup: Remote-first in US or EU, with hybrid options near major offices. Collaboration requires 9–11 AM CST overlap. Occasional travel for team onsites/offsites as needed. Minimum Qualifications - 8+ years of professional software engineering experience. - Strong full‑stack development skills and cloud experience (AWS/Azure/GCP). - Expert in at least one, and proficient across the others: - AI Agent development and evaluation - Backend development - Frontend development - Cloud services (AWS/Azure/GCP) - CI/CD and Infrastructure as Code - Site Reliability Engineering (SRE) - Quality engineering / testing strategy - Secure SDLC and privacy by design - Proven track record delivering secure, reliable, cloud‑native systems to production. - Excellent problem‑solving, ownership, and cross‑functional communication. Nice to have - Proven ability to deliver software products independently or as part of a small, fast-paced team. - Experience of taking AI agents from concept to production, including safety evaluations, iterative testing (e.g., A/B testing), and continuous improvement. - Experience with LangChain/LangGraph and MCP; vector/RAG systems; OpenSearch. - Worked on traditional ML tasks like training, deployment, and monitoring. - Understand how LLMs work, their failure modes, and techniques like fine-tuning and model adaptation. - Familiarity with regulatory frameworks such as SOC2, HIPAA, etc. To apply Please submit your resume along with a brief cover letter that includes a “Statement of Exceptional Work.” In your cover letter, highlight one of your most impactful projects by addressing the following: - Your role and the problem space you were working in - The technical and product challenges you faced, and how you addressed them - The measurable impact of your work (e.g., metrics, outcomes, improvements) This will help us better understand your approach to solving complex problems and the value you bring to the team. Please do not include any proprietary or confidential information in your submission Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $157,900.00 - $282,100.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Full-stack development
API design
Cloud services
Verified Source
Posted 10 days ago
Wolters Kluwer

Senior Full Stack Engineer, AI Platform & Agents (US/Canada Hybrid/Remote)

Wolters KluwerAnywhereFull-time
View Job
Compensation$100K - 174K a year

Design and implement full-stack AI platform components and agents to enable rapid development and deployment. | 5+ years professional software engineering experience with strong full-stack and cloud skills, delivering secure, reliable cloud-native systems. | Senior Full Stack Engineer, AI Platform & Agents Build the GenAI platform that powers critical decisions in healthcare, legal, tax, and compliance industries. Your work will directly shape the future of these fields, enabling faster, safer, and more impactful decision-making at a global scale. - Location: : US/Canada, Hybrid or Remote - Work Hours: Must have 9–11 AM CST overlap - Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment, with 2 days per week onsite. - Candidates not within commuting distance will be considered for remote employment. About This Role Our team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. We also drive the development of the most impactful AI agents, ensuring faster delivery and greater impact across multiple domains. With over 20 agents already launched and many more in progress, our work accelerates innovation and improves outcomes in critical industries. You'll join a 100-engineer remote-first team within a larger organization that combines the stability of an established company with the agility of a startup. In this high-autonomy, high-impact role, you'll take problems from concept to production. You'll design and ship full-stack systems, shape platform capabilities to empower hundreds of product teams, and directly contribute to the development of the most impactful AI agents. Flagship Agent: UpToDate Expert AI In Health, we’re launching UpToDate Expert AI—a medical research and clinical reasoning agent that transforms the world’s most widely used point‑of‑care knowledge resource into a real‑time medical assistant. Millions of physicians will rely on it to accelerate differential diagnosis, refine treatment decisions, and reduce cognitive load—while maintaining rigorous safety, privacy, and guideline fidelity. Improvements you ship (latency, reliability, hallucination reduction) will translate directly into faster, higher-quality patient care at global scale. Tech stack You don’t need to know all of these on day one, but you should be ready to learn quickly. - TypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, Rust - AWS (primary), Azure, GCP; Docker, Terraform, GitHub Actions - DocumentDB, DynamoDB, OpenSearch, Azure AI Search - Azure OpenAI, AWS Anthropic, Google Gemini - GitHub, Confluence, Slack What You’ll Do - Design and implement full‑stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment. - Build developer tooling, CI/CD, and observability for safe, fast iteration (evals, canaries, rollout/rollback, cost and quality telemetry). - Apply secure SDLC and privacy‑by‑design practices (threat modeling, least privilege). - Collaborate with product, UX, and domain experts to deliver customer‑focused solutions with measurable outcomes. - Apply current LLM patterns (RAG, retrieval, routing, tool-use, evals) to deliver measurable customer value—faster, more reliable AI systems; reduced time-to-decision; improved trust/safety metrics; and lower cost per query. - Lead by example through writing high-quality, maintainable code that demonstrates engineering craftsmanship. Team context - Org and Sub-teams: Central GenAI Platform within Wolters Kluwer, driving innovation across businesses by creating re-usable platform services and components. Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents. - Culture and Reporting: We value a "manager of one" mindset, where outcomes matter more than optics. Authority is earned through demonstrated impact, not tenure or title. You’ll report directly to the VP of Engineering, AI Platform. - Team Size and Impact: Our globally distributed team of :100 engineers combines the stability of an established company with the agility of a startup. We are moving fast, and there are many areas where you can have a big impact. - Work setup: Remote-first in US or EU, with hybrid options near major offices. Collaboration requires 9–11 AM CST overlap. Occasional travel for team onsites/offsites as needed. Minimum Qualifications - 5+ years of professional software engineering experience. - Strong full‑stack development skills and cloud experience (AWS/Azure/GCP). - Expert in at least one, and proficient across the others: - AI Agent development and evaluation - Backend development - Frontend development - Cloud services (AWS/Azure/GCP) - CI/CD and Infrastructure as Code - Site Reliability Engineering (SRE) - Quality engineering / testing strategy - Secure SDLC and privacy by design - Proven track record delivering secure, reliable, cloud‑native systems to production. - Excellent problem‑solving, ownership, and cross‑functional communication. Nice to have - Proven ability to deliver software products independently or as part of a small, fast-paced team. - Experience of taking AI agents from concept to production, including safety evaluations, iterative testing (e.g., A/B testing), and continuous improvement. - Experience with LangChain/LangGraph and MCP; vector/RAG systems; OpenSearch. - Worked on traditional ML tasks like training, deployment, and monitoring. - Understand how LLMs work, their failure modes, and techniques like fine-tuning and model adaptation. - Familiarity with regulatory frameworks such as SOC2, HIPAA, etc. To apply: Please submit your resume along with a brief cover letter that includes a “Statement of Exceptional Work.” In your cover letter, highlight one of your most impactful projects by addressing the following: - Your role and the problem space you were working in - The technical and product challenges you faced, and how you addressed them - The measurable impact of your work (e.g., metrics, outcomes, improvements) This will help us better understand your approach to solving complex problems and the value you bring to the team. Please do not include any proprietary or confidential information in your submission Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $99,600.00 - $174,000.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

TypeScript
Node.js
React
API Design
Cloud Services
Verified Source
Posted 10 days ago
WK

Sales Operations Manager - Sales Strategy

Wolters KluwerTampa, Florida, Kennesaw, Georgia, Chicago, Illinois, Riverwoods, Illinois, Indianapolis, Indiana, Wichita, Kansas, Waltham, Massachusetts, Minneapolis, Minnesota, Saint Cloud, Minnesota, Clayton, Missouri, New York, New York, Philadelphia, Pennsylvania, Dallas, Texas, Houston, Texas, Madison, WisconsinFull-time
View Job
Compensation$70K - 90K a year

Manage sales operating cadence, analyze performance metrics, and leverage AI tools to optimize sales effectiveness. | 5+ years in Sales or Revenue Operations, bachelor's degree, proficiency in Salesforce, Power BI, and advanced sales analytics. | LOCATION: Hybrid - 8 days a month in the office (see locations on the posting) OVERVIEW As a Sales Operations Manager – Sales Strategy, you’ll work as a trusted partner to Regional and Segment Sales Leadership, enabling data-driven decision-making that improves sales performance, productivity and forecast accuracy. Serving as part of the Global Revenue Operations function, this role is accountable for delivering actionable insights and recommendations, working cross-functionally to champion innovation and optimization, and leveraging AI-enabled analytics and automation to identify opportunities, mitigate risks and influence strategic decisions that improve business outcomes. RESPONSIBILITIES Proactively analyze sales performance against targets and KPIs, translating complex data into a clear, commercially focused narrative that equips sales leaders with actionable insights and recommendations on performance trends, risks and growth opportunities. Own and lead the sales operating cadence for supported segments or regions, including forecast meetings, pipeline reviews, deal inspections and overall team performance reviews, using disciplined pipeline management, leading and lagging indicators and risk identification to improve forecast accuracy. Leverage AI-enabled analytics to accelerate forecasting, inspections and performance analysis, applying judgment to translate findings into practical recommendations and actions. Perform in-depth pipeline reviews to strengthen opportunity health, improve pipeline progression and increase confidence in pipeline quality. Conduct deep analysis of sales metrics to uncover performance and productivity trends and identify opportunities to support growth across new business, renewals, cross-sell and upsell. Champion Salesforce/CRM data integrity, process compliance and adoption of dashboards, analytics solutions and sales tools to support trusted, data-driven decision-making. Collaborate with Segment and Regional Sales VPs, Global Sales Operations and Finance to ensure complete and accurate delivery of all sales planning components. Lead or support cross-functional sales operations initiatives that improve sales effectiveness, productivity, scalability and adoption of new tools. Act as a subject matter expert and trusted advisor for forecasting, pipeline management, sales performance measurement and operational best practice. QUALIFICATIONS Education: Bachelor’s degree in a relevant field or equivalent experience. Skills + Experience: 5+ years’ experience in Sales Operations, Revenue Operations or a related role. Demonstrable experience delivering advanced sales analysis and business intelligence to sales leaders. Evidence of leading structured pipeline management and forecasting processes, using leading and lagging indicators to improve forecast accuracy and business confidence. Ability to translate complex data into a clear, compelling narrative with recommendations and insights that influence sales leadership. Proficient in Salesforce, Power BI and sales analytics platforms, with experience improving adoption, data integrity and effective system utilization. Adept at building collaborative, productive relationships with senior cross-functional stakeholders in complex, matrixed environments. Demonstrable ability to identify process and operational improvements that remove friction, strengthen execution and enhance sales operating rhythms. Highly organized and accountable, with the ability to progress initiatives with precision, clarity and strong follow-through. TRAVEL: 10% travel to attend segment or team meetings. #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $89,600.00 - $157,000.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Sales operations
Revenue operations
Sales strategy
Data analysis
Forecasting
Pipeline management
Direct Apply
Posted 28 days ago
Wolters Kluwer

Lead Product Software Engineer Backend-Focused Full Stack Node.Js Azure SQL AI

Wolters KluwerWichita, KSFull-time
View Job
Compensation$116K - 204K a year

Design, develop, and deliver scalable software solutions while leading Agile teams and mentoring engineers. | 8+ years programming experience including frontend and backend technologies, 3+ years senior/lead role experience, cloud-native SaaS development, Agile methodologies, and strong communication skills. | Join us in shaping the future of tax strategy at Wolters Kluwer. We're evolving our industryleading capabilities into an AIpowered ecosystem that moves beyond traditional "whatif" forecasting. As a Lead Product Software Engineer, you'll help build autonomous agent workflows, apply NLP to interpret complex IRS regulations, and develop intelligent data ingestion tools that eliminate manual entry. If you're excited about transforming highstakes compliance into a predictive, automated advisor experience, we'd love to work with you. The Lead Product Software Engineer designs, develops, and delivers highquality, scalable software solutions for missioncritical applications. You'll own key system components endtoend-from requirements and architecture through implementation, testing, deployment, and maintenance. You'll collaborate closely with product stakeholders, drive technical direction for the Agile team, and mentor engineers while contributing handson code and design leadership. Responsibilities: - Drive the appropriate use & implementation of technology to deliver high quality solutions that delight our customers. - Thrive in this entrepreneurial environment that comes with the financial backing of a large, well-established corporation. - Play an important role as a technical leader defining the framework, technology, processes / best practices for the Agile team. - Show leadership within an Agile team of Frontend developers, UX/UI developers, QA engineers / analysts, and business analysts to drive the development of our business critical (24/7/365) cloud-based application. - Help shape the development and delivery of maintainable and highly scalable multi-tier SaaS applications with web-based, plugin-based, and mobile-based clients on the Frontend technology stacks (ReactJS, Bootstrap5, Angular(18, 19, 20), NG-Bootstrap, CSS/CSS3, Express.js, HTML5, jQuery, JavaScript, NgRx, Node.js, Python, Responsive Web Design, Sass (SCSS), SQL, TypeScript, WebAPI, Web Services). - Work in Agile teams following Agile + SAFe methodologies to deliver high quality products on time with performance and localization requirements in mind. - Design, build, test and deliver high quality, complex frameworks and systems and diagnose and resolve complex issues. - Develop applications utilizing Cloud technologies (SaaS, PaaS) - Generate innovative approaches and solutions to complex issues. - Coach, support and mentor other engineering staff in their career development and provide them with daily guidance and direction. - Influence peers and technical staff within the team and collaborate with internal customers and work teams across departments. - Select and implement development tools and coordinate technical standards within a development team. - Understand the use of technology and how its implementation affects strategic business goals. Qualifications: - Bachelor's degree or equivalent combination of education and work experience in software development. - 8+ years of programming experience in Frontend Technologies like, ReactJS, Angular(AngularJS/Angular2+), Bootstrap, CSS/CSS3, Express.js, HTML/HTML5, JQUERY, JavaScript, NGRX, Node.js, Python, Responsive Web Design, Sass (SCSS), SQL, TypeScript, WebAPI, Web Services; with at least 3 years as a senior software development engineer and/or technical lead with similar roles/responsibilities - 5+ years' experience building high-traffic, public-facing web applications - 3+ years' experience developing Single Page Applications using ReactJS (Must Have), AngularJS/Angular2+, KnockoutJS, Bootstrap, or similar technologies - 3+ years' experience building and supporting cloud-native SaaS applications using Azure SQL as a primary relational data store - Hands-on experience using agentic AI agents to assist with design, coding, refactoring, and problem resolution - Proficient in Domain-Driven Design (DDD)/Object-Oriented Design (OOD) using software development best practices - Experience using Azure PaaS/SaaS based technologies, designing H/A multi-region solutions - Quality and test-drive (TDD)/behavioral (BDD) first development mindset - Successful track record delivering high quality products on time while working in Agile Teams and following Agile methodologies - Deep understanding of SOLID design principles and patterns - Excellent written and verbal communication skills, with the ability to effectively influence peers - Experience designing and implementing stateful and stateless services in scalable, cloud-based systems - Proficiency with GitHub for version control, code reviews, and integration with CI/CD pipelines - Experience with responsive and/or Adaptive design - Experience in Tax and Accounting field a plus Our Culture: At Wolters Kluwer, our core values-Focus on Customer Success, Make it Better, Aim High and Deliver, and Win as a Team-guide everything we do. We are committed to driving success for our customers by delivering innovative solutions that exceed expectations. We continually strive to improve our processes and products, aiming for excellence in all our efforts. Collaboration and teamwork are central to our culture, enabling us to achieve great results together. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $116,400.00 - $204,100.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Node.js
Azure SQL
ReactJS
Angular
TypeScript
API Design
Cloud SaaS
Verified Source
Posted about 1 month ago
Wolters Kluwer

IT Security Manager

Wolters KluwerBaltimore, MarylandFull-time
View Job
Compensation$85K - 130K a year

Lead security operations team in incident lifecycle management, provide leadership and mentorship, and ensure alignment with risk and compliance requirements. | Proficient in incident analysis, security tools operation, and leadership to manage high-severity incidents and improve security operations culture. | About the Role: Serves as the central authority for Global Cyber Command, acting as the focal point for continuous security event monitoring, triage, escalation, and coordinated incident response, while maintaining end-to-end accountability for the incident lifecycle from detection through post-incident review and reporting. Provides operational leadership and mentorship to Security Analysts, ensuring standard operating procedures, runbooks, documentation, and metrics are established and maintained to support effective, auditable operations and continuous improvement. Ensures that security events meeting defined thresholds are promptly escalated and managed in accordance with the Wolters Kluwer Incident Response policy and procedures, coordinating cross-functional response efforts across IT Security, IT, and business stakeholders as required. When appropriate, escalates and engages other functions across Wolters Kluwer to ensure appropriate technical expertise and communication is leveraged for incidents and requests. Wolters Kluwer Global Technology Solutions (GTS) is designed to provide services to the business units in the areas of technology, sourcing, procurement, legal, finance, and human resources. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications. We have an amazing opportunity for an IT Security Manager (Global Cyber Command), available within our Global Technology Solutions division! This position has been created due to growth! This role will be responsible for monitoring and responding to emerging security incidents and operational support for tools used by incident response, with a primary goal of protecting and enhancing the confidentiality, integrity, and availability of Wolters Kluwer assets. This position is US based and remote. As the IT Security Manager (Global Cyber Command), you will lead information gathering efforts during investigation into suspected and confirmed security incidents to protect personal and confidential information at WK. In this role, you will be required to demonstrate proficiency in incident analysis, data gathering and information synthesis in every area of IT security management. Your role will also include operational support for intelligence, EDR, DLP and other tools supporting the incident response function. Responsibilities: • Provide day‑to‑day operational leadership for security analysts and incident responders, setting priorities, maintaining investigative focus, and ensuring timely, disciplined execution during high‑severity incidents. • Mentor and develop team members through hands‑on coaching, knowledge sharing, and guidance on investigation techniques, Blue Team tooling, and incident response best practices to build depth and resilience within the team. • Foster a culture of accountability, collaboration, and continuous improvement by reinforcing standards, supporting professional development, and promoting repeatable, mature security operations aligned to business risk. • Ensure adherence to defined security operations SLAs and SLOs by tracking incident response timeliness, containment and remediation performance, and validating the effectiveness of corrective actions through metrics, trend analysis, and continuous operational improvement. • Serve as the primary escalation point for security events and incidents, owning the full incident response lifecycle including monitoring, detection, triage, investigation, containment, eradication, recovery, and post‑incident review. • Lead operational support and continuous improvement of Blue Team capabilities, including SIEM, SOAR, EDR/XDR, NDR, threat intelligence, and forensic platforms, ensuring platform health, reliable log ingestion, effective integrations, tuned detections, and automated response workflows. • Oversee security monitoring and detection effectiveness by driving alert tuning, use‑case development, false‑positive reduction, detection coverage validation, and alignment to evolving threat scenarios. • Coordinate and execute incident response activities by aggregating and analyzing system, network, cloud, endpoint, and malware data; conducting OSINT investigations; synthesizing root cause; and developing risk‑based response recommendations grounded in sound security principles. • Partner with engineering, infrastructure, cloud, and application teams to operationalize security tooling, onboard new data sources, remediate control gaps, and implement configuration changes arising from incidents, threat intelligence, and post‑incident findings. • Ensure accurate, timely documentation of all response activities, including maintaining operational runbooks, playbooks, dashboards, metrics, and incident records to support 24x7 operations, audit readiness, and regulatory requirements. • Deliver clear, consistent, and factual incident analysis and reporting to technical teams, business stakeholders, and leadership, providing actionable insights into impact, root cause, and remediation. • Drive post‑incident reviews, lessons learned, and purple team exercises to validate detection and response effectiveness and translate outcomes into measurable improvements across people, process, and technology. • Ensure all security operations activities comply with Wolters Kluwer enterprise policies, procedures, and applicable business and regulatory requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $118,300.00 - $207,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Incident Response
Security Monitoring
SIEM
Leadership
Risk Management
Cloud Security
Compliance
Direct Apply
Posted about 2 months ago
Wolters Kluwer

Senior Full Stack Engineer, AI Platform & Agents (US/Canada Hybrid/Remote)

Wolters KluwerAnywhereFull-time
View Job
Compensation$100K - 174K a year

Design and implement full-stack AI platform components and agents enabling rapid GenAI development and deployment. | 5+ years software engineering, strong full-stack and cloud skills, experience with secure SDLC, CI/CD, and site reliability engineering. | Senior Full Stack Engineer, AI Platform & Agents Build the GenAI platform that powers critical decisions in healthcare, legal, tax, and compliance industries. Your work will directly shape the future of these fields, enabling faster, safer, and more impactful decision-making at a global scale. - Location: : US/Canada, Hybrid or Remote - Work Hours: Must have 9–11 AM CST overlap - Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment, with 2 days per week onsite. - Candidates not within commuting distance will be considered for remote employment. About this role Our team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. We also drive the development of the most impactful AI agents, ensuring faster delivery and greater impact across multiple domains. With over 20 agents already launched and many more in progress, our work accelerates innovation and improves outcomes in critical industries. You'll join a 100-engineer remote-first team within a larger organization that combines the stability of an established company with the agility of a startup. In this high-autonomy, high-impact role, you'll take problems from concept to production. You'll design and ship full-stack systems, shape platform capabilities to empower hundreds of product teams, and directly contribute to the development of the most impactful AI agents. Flagship Agent: UpToDate Expert AI In Health, we’re launching UpToDate Expert AI—a medical research and clinical reasoning agent that transforms the world’s most widely used point‑of‑care knowledge resource into a real‑time medical assistant. Millions of physicians will rely on it to accelerate differential diagnosis, refine treatment decisions, and reduce cognitive load—while maintaining rigorous safety, privacy, and guideline fidelity. Improvements you ship (latency, reliability, hallucination reduction) will translate directly into faster, higher-quality patient care at global scale. Tech stack You don’t need to know all of these on day one, but you should be ready to learn quickly. - TypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, Rust - AWS (primary), Azure, GCP; Docker, Terraform, GitHub Actions - DocumentDB, DynamoDB, OpenSearch, Azure AI Search - Azure OpenAI, AWS Anthropic, Google Gemini - GitHub, Confluence, Slack What you’ll do - Design and implement full‑stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment. - Build developer tooling, CI/CD, and observability for safe, fast iteration (evals, canaries, rollout/rollback, cost and quality telemetry). - Apply secure SDLC and privacy‑by‑design practices (threat modeling, least privilege). - Collaborate with product, UX, and domain experts to deliver customer‑focused solutions with measurable outcomes. - Apply current LLM patterns (RAG, retrieval, routing, tool-use, evals) to deliver measurable customer value—faster, more reliable AI systems; reduced time-to-decision; improved trust/safety metrics; and lower cost per query. - Lead by example through writing high-quality, maintainable code that demonstrates engineering craftsmanship. Team context - Org and Sub-teams: Central GenAI Platform within Wolters Kluwer, driving innovation across businesses by creating re-usable platform services and components. Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents. - Culture and Reporting: We value a "manager of one" mindset, where outcomes matter more than optics. Authority is earned through demonstrated impact, not tenure or title. You’ll report directly to the VP of Engineering, AI Platform. - Team Size and Impact: Our globally distributed team of ~100 engineers combines the stability of an established company with the agility of a startup. We are moving fast, and there are many areas where you can have a big impact. - Work setup: Remote-first in US or EU, with hybrid options near major offices. Collaboration requires 9–11 AM CST overlap. Occasional travel for team onsites/offsites as needed. Minimum qualifications - 5+ years of professional software engineering experience. - Strong full‑stack development skills and cloud experience (AWS/Azure/GCP). - Expert in at least one, and proficient across the others: - AI Agent development and evaluation - Backend development - Frontend development - Cloud services (AWS/Azure/GCP) - CI/CD and Infrastructure as Code - Site Reliability Engineering (SRE) - Quality engineering / testing strategy - Secure SDLC and privacy by design - Proven track record delivering secure, reliable, cloud‑native systems to production. - Excellent problem‑solving, ownership, and cross‑functional communication. Nice to have - Proven ability to deliver software products independently or as part of a small, fast-paced team. - Experience of taking AI agents from concept to production, including safety evaluations, iterative testing (e.g., A/B testing), and continuous improvement. - Experience with LangChain/LangGraph and MCP; vector/RAG systems; OpenSearch. - Worked on traditional ML tasks like training, deployment, and monitoring. - Understand how LLMs work, their failure modes, and techniques like fine-tuning and model adaptation. - Familiarity with regulatory frameworks such as SOC2, HIPAA, etc. To apply: Please submit your resume along with a brief cover letter that includes a “Statement of Exceptional Work.” In your cover letter, highlight one of your most impactful projects by addressing the following: - Your role and the problem space you were working in - The technical and product challenges you faced, and how you addressed them - The measurable impact of your work (e.g., metrics, outcomes, improvements) This will help us better understand your approach to solving complex problems and the value you bring to the team. Please do not include any proprietary or confidential information in your submission Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $99,600.00 - $174,000.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Full-stack development
Cloud services AWS/Azure/GCP
API design and integration
Verified Source
Posted about 2 months ago
Wolters Kluwer

Senior Full Stack Engineer, AI Platform & Agents (US/Canada Hybrid/Remote)

Wolters KluwerAnywhereFull-time
View Job
Compensation$100K - 174K a year

Design and implement full-stack AI platform components and agents to enable rapid GenAI development and deployment. | 5+ years professional software engineering experience with strong full-stack and cloud skills, plus experience in AI agent development, CI/CD, and secure SDLC. | Senior Full Stack Engineer, AI Platform & Agents Build the GenAI platform that powers critical decisions in healthcare, legal, tax, and compliance industries. Your work will directly shape the future of these fields, enabling faster, safer, and more impactful decision-making at a global scale. -Location: : US/Canada, Hybrid or Remote -Work Hours: Must have 9-11 AM CST overlap - Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment, with 2 days per week onsite. - Candidates not within commuting distance will be considered for remote employment. About this role Our team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. We also drive the development of the most impactful AI agents, ensuring faster delivery and greater impact across multiple domains. With over 20 agents already launched and many more in progress, our work accelerates innovation and improves outcomes in critical industries. You'll join a 100-engineer remote-first team within a larger organization that combines the stability of an established company with the agility of a startup. In this high-autonomy, high-impact role, you'll take problems from concept to production. You'll design and ship full-stack systems, shape platform capabilities to empower hundreds of product teams, and directly contribute to the development of the most impactful AI agents. Flagship Agent: UpToDate Expert AI In Health, we're launchingUpToDate Expert AI-a medical research and clinical reasoning agent that transforms the world's most widely used pointofcare knowledge resource into a realtime medical assistant. Millions of physicians will rely on it to accelerate differential diagnosis, refine treatment decisions, and reduce cognitive load-while maintaining rigorous safety, privacy, and guideline fidelity. Improvements you ship (latency, reliability, hallucination reduction) will translate directly into faster, higher-quality patient care at global scale. Tech stack You don't need to know all of these on day one, but you should be ready to learn quickly. - TypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, Rust - AWS (primary), Azure, GCP; Docker, Terraform, GitHub Actions - DocumentDB, DynamoDB, OpenSearch, Azure AI Search - Azure OpenAI, AWS Anthropic, Google Gemini - GitHub, Confluence, Slack What you'll do - Design and implement fullstack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment. - Build developer tooling, CI/CD, and observability for safe, fast iteration (evals, canaries, rollout/rollback, cost and quality telemetry). - Apply secure SDLC and privacybydesign practices (threat modeling, least privilege). - Collaborate with product, UX, and domain experts to deliver customerfocused solutions with measurable outcomes. - Apply current LLM patterns (RAG, retrieval, routing, tool-use, evals) to deliver measurable customer value-faster, more reliable AI systems; reduced time-to-decision; improved trust/safety metrics; and lower cost per query. - Lead by example through writing high-quality, maintainable code that demonstrates engineering craftsmanship. Team context - Org and Sub-teams: Central GenAI Platform within Wolters Kluwer, driving innovation across businesses by creating re-usable platform services and components. Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents. - Culture and Reporting: We value a "manager of one" mindset, where outcomes matter more than optics. Authority is earned through demonstrated impact, not tenure or title. You'll report directly to the VP of Engineering, AI Platform. - Team Size and Impact: Our globally distributed team of ~100 engineers combines the stability of an established company with the agility of a startup. We are moving fast, and there are many areas where you can have a big impact. - Work setup: Remote-first in US or EU, with hybrid options near major offices. Collaboration requires 9-11 AM CST overlap. Occasional travel for team onsites/offsites as needed. Minimum qualifications - 5+ years of professional software engineering experience. - Strong fullstack development skills and cloud experience (AWS/Azure/GCP). - Expert in at least one, and proficient across the others: - AI Agent development and evaluation - Backend development - Frontend development - Cloud services (AWS/Azure/GCP) - CI/CD and Infrastructure as Code - Site Reliability Engineering (SRE) - Quality engineering / testing strategy - Secure SDLC and privacy by design - Proven track record delivering secure, reliable, cloudnative systems to production. - Excellent problemsolving, ownership, and crossfunctional communication. Nice to have - Proven ability to deliver software products independently or as part of a small, fast-paced team. - Experience of taking AI agents from concept to production, including safety evaluations, iterative testing (e.g., A/B testing), and continuous improvement. - Experience with LangChain/LangGraph and MCP; vector/RAG systems; OpenSearch. - Worked on traditional ML tasks like training, deployment, and monitoring. - Understand how LLMs work, their failure modes, and techniques like fine-tuning and model adaptation. - Familiarity with regulatory frameworks such as SOC2, HIPAA, etc. To apply: Please submit your resume along with a brief cover letter that includes a "Statement of Exceptional Work." In your cover letter, highlight one of your most impactful projects by addressing the following: - Your role and the problem space you were working in - The technical and product challenges you faced, and how you addressed them - The measurable impact of your work (e.g., metrics, outcomes, improvements) This will help us better understand your approach to solving complex problems and the value you bring to the team. Please do not include any proprietary or confidential information in your submission Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $99,600.00 - $174,000.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Full-stack development
API design
Cloud services
Verified Source
Posted about 2 months ago
WK

Lead Product Software Engineer - Cloud Ops

Wolters KluwerWichita, KSFull-time
View Job
Compensation$116K - 204K a year

Lead cloud infrastructure design, Terraform delivery, and operational health reporting for AI products. | Requires 5+ years in cloud infrastructure with Azure and Terraform expertise, plus leadership in infrastructure engineering. | We're looking for a Lead Product Software Engineer - Cloud Operations to join InnovateHub, our startup-within-the-enterprise that co-designs AI solutions with customers across Wolters Kluwer's Tax and Accounting product portfolio. In this role you'll own the infrastructure foundations that power our AI products: designing cloud architecture, delivering Terraform-managed environments, building product and operational health reporting, and enabling development teams to ship with confidence. InnovateHub operates with close collaboration between engineers, product managers, UX designers, and researchers. Engineers deeply understand business problems, product managers rapidly prototype ideas, and designers and researchers translate user needs into elegant, evidence-based solutions. We work in fast feedback cycles, obsess over customer value, and blur traditional role boundaries to focus on solving the right problems. We practice Agile and XP methodologies with weekly sprints, BDD/TDD practices, and pair programming with daily rotation to support high team cohesion and knowledge sharing. This role is ideal for someone who bridges infrastructure and product engineering, equally comfortable writing Terraform modules, designing Azure architectures, and consulting with developers on observability and deployment patterns. You'll coordinate closely with Infrastructure Operations and Architecture teams while serving as the cloud operations anchor within InnovateHub. Key Responsibilities: Infrastructure Delivery & Architecture - Own Terraform delivery for InnovateHub's Azure environments, authoring and maintaining infrastructure-as-code modules that are secure, repeatable, and compliant with SOC 2 and IRS 7216 requirements. - Collaborate with Infrastructure Operations and Architecture and Product teams to design, review, and evolve cloud infrastructure, ensuring alignment with enterprise standards and cost while meeting the speed and flexibility InnovateHub requires. - Design and implement Azure resource architectures (App Services, Functions, Cosmos DB, AI Services, Key Vault, networking) that support our AI product portfolio at scale Product & Operational Health Reporting - Build and own product and operational health dashboards using data sources such as Azure Monitor, Application Insights, and Log Analytics-giving the team and leadership clear visibility into system reliability, performance, and usage. - Define and track SLIs/SLOs for InnovateHub products, establishing alerting strategies and incident response patterns that keep our services healthy. - Translate telemetry and observability data into actionable insights that inform product decisions, capacity planning, and operational improvements. Developer Enablement & Consultation - Serve as the go-to cloud operations resource for InnovateHub developers-providing guidance, reusable templates, and hands-on consultation for infrastructure and deployment needs. - Create and maintain infrastructure templates, CI/CD pipeline patterns, and deployment runbooks that accelerate developer self-service and reduce friction. - Partner with developers during pair programming rotations to embed infrastructure best practices into the development workflow, including observability instrumentation, secure configuration, and cost optimization. Cross-Team Collaboration - Act as the liaison between InnovateHub and enterprise Infrastructure Operations and Architecture teams, ensuring cloud decisions are coordinated and knowledge flows in both directions. - Work within InnovateHub's collaborative model where engineers understand business problems as deeply as technical solutions, partnering closely with product managers, UX, and research. - Support cross-portfolio infrastructure needs, enabling other TAA teams to leverage patterns and platforms built by InnovateHub. Requirements: Technical Foundation: - 5+ years building and operating cloud infrastructure (Azure strongly preferred) - 2+ years hands-on experience with Terraform (or equivalent IaC tools) in production environments - Strong proficiency with Azure PaaS services: App Services, Functions, Cosmos DB, Key Vault, Virtual Networks, Application Gateway, and Azure AI Services - Deep experience with Azure Monitor, Application Insights, Log Analytics, and KQL for observability and health reporting - Experience with CI/CD pipelines (Azure DevOps, GitHub Actions) including infrastructure deployment automation - Experience with Agile/XP practices including TDD/BDD and pair programming - Proficiency with AI coding tools (GitHub Copilot, Cursor, or similar) and regular use of GenAI utilities for development workflow Technical Project Leadership: - 3+ years leading infrastructure or platform engineering initiatives from design through production operation - Experience working in startup-like environments or innovation teams - Comfort working in collaborative, fast-paced Agile environments with weekly sprints and blurred (but aligned) role boundaries Infrastructure & Operations Experience: - Working knowledge of infrastructure security practices: network segmentation, managed identities, RBAC, secrets management, and compliance controls (SOC 2, IRS 7216 a plus) - Experience defining SLIs/SLOs and building operational dashboards and alerting strategies - Understanding of cost management and FinOps principles for Azure environments Communication Skills: Ability to explain infrastructure concepts to product-focused developers and non-technical stakeholders. Experience creating documentation, templates, and runbooks that enable self-service across teams. Preferred Qualifications: - Microsoft Azure AZ-104 (Azure Administrator) or AZ-305 (Azure Solutions Architect) certification is highly desired - our team values demonstrated Azure expertise and AI-102 certification is also a plus - Experience with Azure Landing Zones, hub-spoke network topologies, or enterprise-scale Azure architectures - Background in regulated or compliance-driven environments, particularly financial services or tax/accounting software - Experience with containerization (Docker, AKS) and service mesh patterns - Familiarity with AI/ML infrastructure needs: model serving, vector database operations, and RAG system infrastructure - Experience with platform engineering, developer experience (DevEx) tooling, or internal developer platforms We encourage applications from candidates with diverse backgrounds who have strong infrastructure skills, project leadership experience, and can adapt quickly to new challenges in a customer-focused, innovation-driven environment. Our Culture: At Wolters Kluwer, our core values-Focus on Customer Success, Make it Better, Aim High and Deliver, and Win as a Team-guide everything we do. We are committed to driving success for our customers by delivering innovative solutions that exceed expectations. We continually strive to improve our processes and products, aiming for excellence in all our efforts. Collaboration and teamwork are central to our culture, enabling us to achieve great results together. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $116,400.00 - $204,100.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

API Design
System Architecture
Technical Writing
Verified Source
Posted about 2 months ago
Wolters Kluwer

IT Security Manager - Third-Party IT Risk Manager

Wolters KluwerChicago, Illinois, Riverwoods, Illinois, Princeton, New Jersey, New York, New York, Coppell, TexasFull-time
View Job
Compensation$85K - 130K a year

Lead and modernize global third-party risk management programs ensuring alignment with organizational risk appetite. | Bachelor's degree, 12+ years cybersecurity experience with 5+ years leadership and strong technical fluency in cloud and integration architectures. | Third‑Party IT Risk Manager is responsible for leading and modernizing Wolters Kluwer’s global third‑party cyber risk management capability across a highly distributed, market‑driven technology and supplier landscape. This role ensures third-party engagements align with the organization’s risk appetite, security standards, and regulatory expectations and lead the execution of a scalable, intelligence‑led TPRM program that delivers meaningful and defensible assurance over third‑party cyber risk—moving beyond traditional, questionnaire‑centric models. The role partners closely with Global Supply Chain, Procurement, Legal, and Privacy teams to reduce fragmentation across markets by translating diverse, market‑specific approaches into standardized enterprise agreements, security configurations, and control expectations. A core focus of this position is innovation: designing and implementing differentiated third‑party assurance approaches that leverage automation, technical validation, and continuous monitoring to provide real‑time insight into supplier risk rather than relying solely on static assessments. Responsibilities: Program Leadership & Modernization • Lead and evolve Wolters Kluwer’s global Third Party Risk Management (TPRM) program and operating model, ensuring it is scalable, risk based, and aligned with enterprise cyber risk governance. • Modernize TPITRM by shifting from a primarily questionnaire driven approach to a data driven program that incorporates technical validation, continuous monitoring, AI, and risk quantification. • Lead, whether functionally or formally – junior team members as a manager level leader across the TPRM function to drive successful outcomes across the entire TPRM unit. Continuous Monitoring, Automation & Innovation • Implement continuous monitoring capabilities to deliver near real time visibility into third party cyber posture, control performance, and emerging risk indicators. • Design and deploy innovative approaches—including automation and AI assisted techniques—for evidence collection, risk scoring, and exception management. • Continuously assess emerging tools, data sources, and assurance models to improve risk coverage, reduce assessment friction, and enhance signal quality beyond traditional questionnaires. Contract Review: • Strong skills in the development, review, and analysis of third party contracts to ensure Company requirements, principles, and assets are sufficiently protected in accordance with internal expectations. • Strong business acumen and ability to identify technical and functional requirements that do not align or meet Company needs, suggest enhancements, and have them accepted and implemented by the supplier. Governance, Reporting & Escalation • Maintain a centralized, enterprise wide inventory of third party relationships, risk tiers, and risk treatment decisions. • Provide clear, concise reporting on third party cyber risk posture, trends, and concentration risk to senior leadership. Leadership & Collaboration • Build, lead, and develop a high performing team of third party risk professionals and technical reviewers. • Foster a culture of accountability, innovation, and constructive challenge consistent with Wolters Kluwer values and operating principles. Job Qualifications • Bachelors degree in computer science, information security, management information systems or similar. • 12+ years of experience in cybersecurity, technology risk, or information security, including significant ownership of third party or supplier cyber risk management in large, complex enterprises. • 5+ years of leadership (direct managerial experience or functional delivery leading teams). • Proven experience designing and leading a global TPRM program across the full third party risk lifecycle. • Demonstrated success modernizing TPRM by implementing risk based approaches that integrate technical validation, automation, and continuous monitoring. • Demonstrated success owning decisions and outcomes at a senior level independently without formal authority. • Strong technical fluency across cloud platforms, APIs, identity, data flows, and integration architectures, with the ability to partner credibly with security architects and technical SMEs. • Experience overseeing advanced technical assessments for high risk or critical third parties, such as architecture reviews, vulnerability assessments, penetration testing, and threat modeling. • Ability to operate effectively in highly distributed, market driven environments. • Demonstrated leadership experience, including building high performing teams and influencing senior stakeholders across Technology, Procurement, Legal, Privacy, and Enterprise Risk Management. • Strong executive communication skills, with experience reporting third party cyber risk posture and trends to senior leadership. Preferred qualification • Familiarity with systemic, concentration, and fourth‑party risk. • Working knowledge of NIST CSF, ISO 27001, GDPR, and CCPA. • Relevant certifications (e.g., CISSP, CISM, CTPRP, CRISC, CISA) #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $118,300.00 - $207,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Third-Party Risk Management
Cybersecurity Governance
Continuous Monitoring
Direct Apply
Posted about 2 months ago
WK

IT Security Manager - Customer Trust & Assurance

Wolters KluwerChicago, Illinois, Riverwoods, Illinois, Princeton, New Jersey, New York, New York, Coppell, TexasFull-time
View Job
Compensation$70K - 120K a year

Lead Customer Trust & Assurance team managing security inquiries and audits to build customer confidence. | Bachelor's degree and 10+ years cybersecurity experience including 5+ years in customer-facing advisory roles with strong leadership and communication skills. | Wolters Kluwer is seeking an experienced and detail‑oriented Customer Trust & Assurance IT Security Manager with broad, cross‑domain cybersecurity expertise to join our Customer Trust & Assurance team. In this highly visible role, you will not only serve as a trusted security partner to sales and business development teams, but also provide leadership in shaping how we engage with customers on security, privacy, and compliance. You will help translate our technical posture into clear, credible narratives that build confidence and enable growth. You will lead the review and response to customer security inquiries—including questionnaires, assessments, and live customer discussions—ensuring responses are accurate, consistent, and aligned with our certifications, policies, and technical documentation. Beyond execution, this role plays a key leadership function in strengthening customer trust, setting standards for quality and consistency, and elevating how security is represented across the organization. You will also bring real‑world customer insights and emerging trends back into the business to help influence internal priorities and continuous improvement. As a key contributor to our growth strategy, you will drive transparency, thought leadership, and proactive customer engagement, positioning trust and security as strategic differentiators in the market. This is an opportunity to lead at the intersection of security, trust, and business enablement—shaping outcomes, supporting revenue growth, and ensuring alignment with industry best practices. Responsibilities: • Customer Trust and Transparency: Scale and build upon existing programs including the customer trust center, providing customers with self-service access to relevant security, privacy and compliance information. • Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & Business needs. Serve as internal subject matter expert on security for the GTM team, supporting sales and account managers in client facing discussions and presentations. • Oversee and guide various internal teams to address customers' security, compliance, and privacy needs. This includes leading the handling of questionnaires, audits, and calls with customers and prospects to ensure their concerns are addressed comprehensively and efficiently. • Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. • Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. • Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. • Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. • Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. • Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. • Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. • Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. • Attain subject matter expert (SME)-level knowledge of the features and functionalities of Wolters Kluwer products and infrastructure. Lead the education and training of the sales organization on Wolters Kluwer’s security, compliance, and privacy posture, ensuring they are well-equipped to communicate these aspects to customers. Mentor and guide junior team members in developing their expertise. • Lead the review of security clauses in contracts and provide expert advice on Wolters Kluwer’s security, compliance, and privacy measures. Ensure that contracts accurately reflect the company's security posture and compliance with relevant laws and regulations. • Take a leadership role in supporting customer compliance audits by providing necessary documentation, evidence, answering auditor questions, and ensuring that all security, compliance, and privacy measures are thoroughly documented and adhered to. Coordinate with relevant teams to ensure audit readiness. WHY JOIN US • Meaningful Impact: Play a key role in shaping our customer trust strategy, directly supporting business growth and sales outcomes by demonstrating a strong, credible commitment to security and trust. • Collaborative Environment: Work closely with diverse teams across the organization—from engineering and product to sales and legal—in a fast‑paced, highly collaborative setting. • Thought Leadership: Represent the company externally, contributing to industry conversations and helping shape best practices in security, privacy, and trust. • Customer‑First Mindset: Join a team focused on enabling customers to confidently adopt and expand their use of our solutions through transparency and trust. Job Qualifications • Bachelors degree in computer science, information security, management information systems or similar. • Experience: At least 10+ years of progressive experience in cybersecurity or information security, with broad, horizontal exposure across multiple security domains. Experience in customer facing roles (minimum 5 years) acting as a trusted advisor to senior security, IT, or business stakeholders. • Technical & Regulatory Expertise: Strong understanding of cybersecurity principles, data protection, privacy, and compliance, including hands on familiarity with areas such as access control, encryption, network security, identity and access management, and incident response. • Strong understanding of major security and regulatory frameworks including NIST CSF, NIST 800 53, SOC 2, ISO 27001, DORA, GDPR, and related risk assessment and internal control methodologies and demonstrated success supporting and leading internal and external audits and certifications. • Communication & Influence: Excellent written and verbal communication skills, with the ability to translate complex technical and regulatory concepts into clear, concise, and professional messaging for both technical and non technical audiences. Proven ability to influence, collaborate, and build strong relationships with cross functional teams, senior leadership, customers, regulators, and external stakeholders. • Leadership & Collaboration: Demonstrated leadership and people management skills, including the ability to mentor, motivate, and develop team members. Strong cross functional mindset with experience working closely with engineering, legal, compliance, risk, and sales teams. • Analytical & Execution Skills: Highly analytical with strong problem solving skills, attention to detail, and the ability to interpret regulatory requirements and assess their impact on business objectives. Proven capability to manage multiple initiatives simultaneously, meet deadlines, and drive continuous improvement. • Program & Project Management: Experience leading or contributing to security, compliance, or trust related programs, with solid project and program management skills to plan, prioritize, and execute initiatives effectively. Preferred qualification • Experience in developing and implementing scalable Customer Trust Programs • Strong business acumen and the ability to translate complex technical concepts into business value. • Professional certifications such as CISSP, CISM, AIGP, AAISM, or equivalent. • Experience with cloud services and cloud technologies (e.g. AWS and Microsoft Azure). #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $118,300.00 - $207,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Cybersecurity Expertise
Compliance Auditing
Risk Assessment
Direct Apply
Posted about 2 months ago
Wolters Kluwer

Senior Executive Assistant

Wolters KluwerNew York, New York, Philadelphia, PennsylvaniaFull-time
View Job
Compensation$60K - 90K a year

Provide high-level administrative and project management support to senior executives including calendar management, travel coordination, and preparing materials for meetings. | Requires 5+ years as an Executive Assistant to VP-level leadership, proficiency in Microsoft Office, and ability to work in a high-stress environment. | Senior Executive Assistant This role provides executive administrative support to several senior Executives within the leadership team of the Health Division. Responsible for advanced administrative and project management support requiring excellent judgment, time management, and discretion. Requires extensive knowledge of organization operations, procedures and personnel working within company guidelines and strong working knowledge of Microsoft office suite and enterprise systems. Location: Philadelphia, PA or New York City, NY with pre-agreed upon flexibility to work remotely part time. ESSENTIAL DUTIES AND RESPONSIBILITIES Manages calendar and email requests to ensure timely attention and responses with appropriate urgency based on an understanding of priorities. Professionally responds to requests for meetings, as appropriate, using discretion and judgment, processes requests, takes messages, and delegates to appropriate party in a timely and effective manner to maintain a high level of productivity and confidentiality. Manages all logistics and prepares agendas for internal and external meetings, partnering with staff and vendors for onsite meetings for smooth end-to-end execution. Obtains quality and timely briefing materials as needed, including research and intelligence; demonstrates knowledge of underlying issues and objectives, as applicable. Ensures that Executives receive all materials prior to meetings to facilitate efficient review and use of Division Executives’ time. Manages schedule to allow for sufficient time to read, analyze, and respond to short and long-term strategic work. May also include research and analysis related to meeting preparation. Assists in special projects and supports coordination of PowerPoint presentations for strategy/market segments and mergers and acquisitions and other leader presentations including internal communications, Monthly Division and annual Strategy meetings and other corporate meetings and events Supports other Executive direct reports in their initiatives, as needed and requested including attendance at regular team meetings and helping with adherence to deadlines; helps to on-board new employees, as required. Manages all travel arrangements and ground logistics for the Division Executives with a focus on balancing travel dates with the need for cost-efficient and seamless travel within appropriate corporate guidelines. Prepares and processes employee recognition awards, monthly expense reports, and regular time off tracking for Division Executives and reviews and supports related administration tied to direct reports Manages all outside vendor set up, billing, codes for payment, and ensures proper systems processing and adherence to budget. Maintains paper and electronic files for Division Executives; complies with records retention policies and organizes files such that records can be retrieved efficiently. May provide mutual coverage for divisional Executive Assistants during peak times or vacations. Other Duties Performs other duties as assigned Job Qualifications Education: High School Degree required; College degree or higher education courses are a plus Experience: 5+ years experience as an Executive Assistant to levels VP and above in a global corporation or other professional services organization working across multiple time zones Experience in learning new technologies and managing large volumes of information, distribution lists Experience with project support “best practices & disciplines” Demonstrated experience requiring excellent planning, organizational and time management skills High proficiency in Microsoft Office suite including Outlook, Teams, Word, Excel and PowerPoint Experience in a large, matrixed environment, a huge plus. Essential Competencies/skills: Strong technical and problem-solving skills. Naturally proactive in learning new technologies and staying on top of projects. Strong multitasker with demonstrated success working in high stress environments for multiple executive leaders Adapt and modifies established processes and practices to anticipate recurring operational or administrative issues and problems, enabling others to resolve issues independently and collaborating across the organization for immediate support. Excellent organizational, judgment, planning and problem-solving skills, including a proactive approach to working in a matrixed environment with key stakeholders, partners, and clients. Proactively learns and trains others to use workplace/ office technology tied to core responsibilities and Executives Completes operational or administrative work without clear guidelines based on prior experience. Excellent attention to detail, working to consistently deliver to a high standard Good business discretion and awareness with sensitivity to handling highly confidential information A professional and proactive approach, with the ability to prioritize and adapt to changing demands; ability to work within tight deadlines and deliver on time Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, and integrity Strong communication skills (verbal and written) with an ability to follow instructions from multiple leaders with different management styles to promote good relations. Solid relationship-building skills to develop networks both within our highly matrixed global company and externally Ability to juggle time zones including department that operates within different time zones; Strong professional attitude toward the job including the ability and flexibility to work after hours as may be needed Travel: <10% travel expected The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $68,900.00 - $118,050.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Calendar Management
Travel Coordination
Microsoft Office Suite
Direct Apply
Posted 2 months ago
Wolters Kluwer

Lead Technology Project & Program Manager

Wolters KluwerHouston, TXFull-time
View Job
Compensation$108K - 188K a year

Lead complex technology transformation initiatives including Salesforce CRM and CPQ implementations with cross-functional teams and executive stakeholders. | 7+ years project/program management with direct Salesforce CRM/CPQ and enterprise data migration experience, strong stakeholder management, and Agile methodology familiarity. | Location: Hybrid - 8 days per month in office; see posting for approved locations. About the Role Wolters Kluwer Health is seeking an experienced Lead Technology Project & Program Manager to lead complex business transformation initiatives focused on Salesforce CRM, Salesforce CPQ, lead-to-order processes, systems integration, middleware modernization, and enterprise data migration. This role is responsible for end-to-end program delivery, including planning, execution, governance, risks, dependencies, budgets, executive communications, change management, and successful adoption of new systems and processes across multiple business units. This is a high-impact role for someone who can partner with senior leaders, technology teams, business stakeholders, vendors, and implementation partners to drive strategic enterprise initiatives that transform business systems and processes at a leading healthcare technology organization. Candidate Fit Statement This role is primarily focused on Salesforce CRM, Salesforce CPQ, lead-to-order/order-to-cash processes, integrations, middleware modernization, data migration, and enterprise business systems transformation. Candidates with only general IT project management, infrastructure management, product management, PMO administration, or non-technical transformation experience may not be the strongest fit unless they can demonstrate direct experience leading Salesforce/CRM/CPQ and related business systems implementation programs. Key Responsibilities • Lead end-to-end delivery of CRM, Salesforce, Salesforce CPQ, integrations, data migration, and business transformation projects. • Develop and manage project plans, scope, timelines, budgets, risks, dependencies, and delivery milestones. • Facilitate requirements gathering, fit-gap analysis, stakeholder alignment, and prioritization discussions. • Drive project governance, status reporting, executive communications, and decision-making forums. • Lead cross-functional teams, vendors, and implementation partners to achieve project objectives in a matrixed organization • Manage business, technical, resource, budget, and timeline constraints while helping teams resolve issues and maintain delivery momentum. • Serve as a change agent to support adoption of new systems, processes, governance models, and business transformation outcomes. Required Qualifications Education Bachelor's degree required; MBA or equivalent understanding of business process and financial concepts preferred Experience • 7+ years of project/program management experience, including 5+ years leading complex technology transformation initiatives. • Direct experience managing Salesforce CRM, Salesforce CPQ, integrations, and enterprise data migration programs. • Strong understanding of lead-to-order and/or order-to-cash business processes. • Experience managing systems integration, middleware modernization, API/integration workstreams, or related enterprise technology programs • Proven ability to lead cross-functional teams, vendors, and implementation partners in a matrixed environment. • Demonstrated success managing executive stakeholders, project governance, risks, dependencies, budgets, and organizational change. • Excellent communication, presentation, facilitation, risk management, and organizational skills. • Familiarity with Agile/SDLC methodologies and tools such as MS Project, Jira, Confluence, SharePoint, Teams, and Excel. • Experience working with global teams, third-party vendors, and executive stakeholders. Preferred Qualifications • PMP and/or Agile certification • Healthcare technology experience. • Experience working within global or multinational organizations • MBA or equivalent understanding of business process and financial concepts Travel: 5-10% #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $107,500.00 - $188,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Program Management
Strategic Sourcing
Category Management
Verified Source
Posted 2 months ago
Wolters Kluwer

Business Development - Strategy Director

Wolters KluwerAnywhereFull-time
View Job
Compensation$75K - 120K a year

Lead strategic initiatives and operational programs to drive revenue and KPIs within a healthcare segment, collaborating cross-functionally to identify growth opportunities and execute go-to-market efforts. | Bachelor's degree with 8+ years in business strategy or program management including 6+ years senior consulting, strong financial analysis, and executive communication skills required. | OVERVIEW The Director, Strategic Initiatives plays a critical role in driving top priority initiatives and advancing strategies across the Clinical Decision Support and Provider Solutions (CDSP) Segment within WK Health. This role will lead and facilitate operational programs and projects with direct impact on company revenue and segment KPIs. This role will also focus on specific strategic projects and endeavors that require additional expertise and analysis. This position works under consultative capacity with a focus towards long-range goals and objectives. This position provides leadership to senior managers and high-level professionals without appreciable direction. This role will work with the SVP & GM, CDSP Segment to: Establish and manage operational mechanisms and cadences that advance segment priorities. Define, establish and lead segment programs and projects that accelerate operational performance, revenue acquisition, reveal actionable client and market insights, advance key team initiatives, manage select market-facing engagements, and support segment reporting. Identify new opportunities that drive organic growth by understanding customer needs, market trends and relative levels of internal business headroom. Assess external market developments relative to existing lines-of-business, including portfolio gap analysis, market structure, competitive dynamics, and generating insights that directly feed the strategic planning process. Collaborate across Wolters Kluwer, such as with Product and Customer Success, and other functional areas, to define and lead select initiatives and go-to-market efforts. Success will require strong project management skills, analytical thinking, consulting-style communication skills, and ability to work across multi-functional teams. Operational excellence, a bias for action, and a positive attitude are required. DUTIES & RESONSIBILITIES Ensures the execution of all strategic initiatives, leading to successful achievement of business operating and revenue goals. Partner with Product Management, Editorial, Marketing, and Product Marketing to operationalize segment initiatives and ensure product strategy, messaging, and product marketing aligns with CDSP segment strategy. Manage ongoing dashboard of strategic initiatives and key performance indicators (KPIs). Manage and facilitate team operating mechanisms in partnership with segment leadership, Sales Operations and Customer Success. Assist segment leadership, in partnership with Sales Operations, to optimize sales effectiveness. Assist segment leadership, in partnership with Product, to manage market-facing innovation engagements and early adopter programs. Assist segment leadership, in partnership with Editorial, to manage content development and innovation engagements. Analyze financial data as well as customer purchasing data to structure key business issues related to segment planning and identification of new growth opportunities. Recommend and optimize appropriate level of functional treatment for various initiatives based on sales growth targets and financial / investment parameters for WK Health. Lead consulting engagements for Segment leadership, to include growth strategy recommendations, adjacent market entry opportunities, portfolio analysis, and general strategy development / planning Manage and develop segmentation strategies for the business to enable initiatives such as segment growth, sales acceleration programs, portfolio management, new product development etc. Behave in ways that demonstrate corporate core values and culture; developing professional and positive relationships with customers and colleagues; and maintaining a reputation of competence, integrity and professionalism. QUALIFICATIONS Education: BS/BA Degree or equivalent relevant experience; MBA preferred Experience: 8+ years of experience leading, supporting and advancing business strategy, business operations, and / or program management. 6+ years of senior level experience in consulting and strategy at a top firm or major corporation, preferably with experience in a professional services or software company. Strong oral and written communication skills with an ability to deliver a compelling case for strategic cross-organization and Go To Market programs Proven complex financial analysis background and experience with data analysis, financial modeling and new product business case development. Consulting mentality—extracting insights from very complex and/or limited information to make a recommendation to stakeholders Demonstrated experience understanding internal customer and stakeholder needs, and business trends, and successfully translating into business and program plans Demonstrated ability to effectively engage, communicate with, and partner with executives Strong analytical mindset, relationship development skills, and an ability to collaborate across business functions including segment, sales, finance, product, marketing, customer success and legal, among other operating teams that support commercial execution and success. Intuitive ability for identifying and resolving process / operational, and market gaps. Comfort with ambiguity and pivoting priorities. Program and project management skills and ability to manage multiple projects at one time. Other Knowledge, Skills, Abilities or Certifications: Personal and consultative approach Very strong interpersonal and organizational skills Expertise in Microsoft product suite and SalesForce preferred TRAVEL: Ability to travel up to 25% -- travel requirements are variable based on supporting team needs and events Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $151,700.00 - $270,950.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Business Strategy
Program Management
Financial Modeling
Data Analysis
Go-To-Market Strategy
Direct Apply
Posted 2 months ago
Wolters Kluwer

Business Development - Strategy Director

Wolters KluwerNew York, New YorkFull-time
View Job
Compensation$80K - 150K a year

Lead strategic planning and growth initiatives by partnering with executives and conducting market analysis. | Bachelor's degree with 5+ years in top strategy consulting and 2+ years managing teams, proficient in Excel and PowerPoint. | ***Top Strategy Consulting Firm Experience Preferred At Wolters Kluwer, our mission is to deliver deep impact when it matters most through protecting people's health and prosperity and contributing to a safe and just society. We are a B2B software, information, and services company serving professionals in the sustainability, health, legal, risk, tax and financial services spaces. With annual revenue of close to €6 billion, we employ ~ 20k people in over 40 countries across the world. The Global Strategy group at Wolters Kluwer helps drive growth and strategic transformation across the company. This specific role is for the Corporate Strategy team. We are a small but diverse team staffed with talent from various disciplines and geographies, doing impactful work and with great executive leadership visibility. Responsibilities: The focus of the Corporate Strategy Team spans an interesting mix of classic strategy and hands-on transformation work across a wide variety of businesses in our portfolio, as well as driving innovation across Wolters Kluwer. On a day-to-day basis, this person will work closely with the VP of Corporate Strategy (who leads the Team), the Chief Strategy Officer (who leads Global Strategy) and key stakeholders including Divisional Strategy, Corporate Development and Business Unit GMs, to lead project work, run the annual strategic planning process, and support the Executive Board (CEO and CFO) and the Supervisory Board. Project work is mandated by the Executive Board and will primarily focus on market deep-dives or business diagnostics with actionable recommendations, done in partnership with divisions and business units across Wolters Kluwer. We are seeking individuals who are curious and passionate about our mission to deliver deep impact when it matters most. The role provides a unique opportunity to do a mix of high-level portfolio strategy and business deep-dives, and successful candidates will be able to get up to speed quickly, run projects independently, guide team members, and establish trust and credibility across the enterprise. Skills: Self-starter with a strong ownership mindset Intellectual curiosity and disciplined approach to solving problems Strong analytical skills to assess, research, interpret and analyze data Good interpersonal skills and ability to build relationships and interact effectively at all levels of the organization Advanced communication skills, both written and verbal, to make clear recommendations and influence stakeholders to drive alignment Advanced proficiency in Microsoft Excel and PowerPoint Education and Experience: Minimum Education: Bachelor's degree from a top-tier university Prior to Wolters Kluwer: 5+ years of work experience in a top strategy consulting firm with focus on Strategy & Corporate Finance, Growth Strategy or Commercial Due Diligence work; 2+ years of experience managing teams on the ground Preference for B2B tech industry focus Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $181,900.00 - $325,050.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Business Intelligence
Data Analytics
Stakeholder Engagement
Direct Apply
Posted 3 months ago

Ready to join Wolters Kluwer?

Create tailored applications specifically for Wolters Kluwer with our AI-powered resume builder

Get Started for Free

Ready to have AI work for you in your job search?

Sign-up for free and start using JobLogr today!

Get Started »
JobLogr badgeTinyLaunch BadgeJobLogr - AI Job Search Tools to Land Your Next Job Faster than Ever | Product Hunt