Wisconsin Foundation and Alumni Association

Lead and manage a team of foundation relations professionals to develop and execute strategies for securing philanthropic support for the university. | Requires 5+ years in foundation relations or fundraising, leadership experience, and ability to manage complex initiatives. | Overview The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for the University of Wisconsin-Madison, is recruiting an experienced Foundation Relations professional to lead our centralized Foundation Relations (FR) program. This is an opportunity to shape a scalable, strategic approach to foundation partnerships, driving transformative change and supporting the university’s mission for years to come. This position will oversee a team of Foundation Relations Development Directors (FRDoDs), each assigned to campus units based on their interest, investment, and readiness to participate. The FR Manager will ensure tailored support and strategic alignment, working within the WFAA and UW Foundation cost-sharing agreement for DoDs while partnering with the University of Wisconsin Vice Chancellor for Research. This is a hybrid role that will require you to work in Madison, WI office at least two days weekly. Please note: This position can be hired as a Managing Senior Director of Development, Foundation Relations or AVP & Managing Director, Foundation Relations, depending on the skills and experience of the selected candidate. Essential Functions Donor and Campus Relationship Management: Lead and mentor a team of FRDoDs, fostering collaboration across campus units. Facilitate cross-unit partnerships on interdisciplinary themes and strategic initiatives, advancing campus-wide “Big Ideas” that align with foundation funding priorities. Support faculty and staff in articulating interdisciplinary goals to increase competitiveness for major philanthropic support. Partner with the Vice Chancellor for Research (VCR) to leverage office tools, including limited submission processes and internal competitions, ensuring strategic proposal coordination campus-wide. Utilize CRM systems (UW and WFAA) to map relationships, track foundation engagement, and manage prospect pipelines efficiently. Engage newly hired faculty and administrators to activate existing foundation connections, build rapport with program officers, and open new funding pathways. Develop and disseminate standard operating procedures (SOPs) and training materials for FRDoDs and campus partners to ensure consistency and clarity. Maintain a centralized, leadership-approved list of foundation prospects, updated through regular collaboration. Implement qualitative and quantitative metrics tailored to FR work to assess impact, recognizing the long-term nature of foundation cultivation. Strategic Impact: Empower campus units to pursue high-impact opportunities while ensuring alignment with institutional priorities and funder expectations. Transform foundation fundraising across campus through strong leadership, clear processes, and collaborative tools. Qualifications Required Qualifications: Managing Senior Director of Development, Foundation Relations 5 + years of proven experience in foundation relations, fundraising, or related fields. 1 + years of experience in a team leadership or supervisory role. Demonstrated experience in the private grant-making process and best practices for building relationships with decision makers at private foundations. Demonstrated ability to lead teams and manage cross-unit collaborations. Excellent communication, organizational, and strategic planning skills. Ability to meet travel requirements (up to 20%). AVP & Managing Director, Foundation Relations: (All listed above plus) 10 + years of professional leadership experience in complex development programs (preferably within health care / medicine) 2 + years proven supervisory and management skills, both strategic and operational. A demonstrated ability to build, manage, mentor and motivate an effective team, especially through times of growth and change. Effective at establishing processes, metrics and accountabilities and coaching toward goals. Other Qualifications: Familiarity working with CRM systems and prospect management. Proven project management abilities, with a track record of successfully overseeing complex initiatives. Demonstrated negotiation skills, enabling effective agreements and partnerships. Expertise in conflict resolution, motivation, active listening, and organizational effectiveness. Ability to communicate effectively and meaningfully with groups and individuals to build effective working relationships. Creative and innovative approach to problem-solving and strategy development. Solid business acumen and political savvy, with an understanding of complex organizational environments. At WFAA, we are dedicated to creating an inspiring, creative, and respectful work environment for our employees. We offer competitive pay and an outstanding benefits program, including a generous 10% 401k contribution after just one year of service! Join us and be part of a team that values your growth and well-being. Click here to learn more about our employee benefits! The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (advanceuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation. Who is WFAA? The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers. Diversity and Inclusion: Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive

Implement development strategies, manage donor portfolios, and build relationships to support university fundraising goals. | Bachelor's degree or equivalent, 3+ years of fundraising experience, excellent communication skills, ability to travel, and ability to articulate the case for support. | Overview The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for the University of Wisconsin-Madison, is seeking a development professional to support and grow the annual and major gifts program benefitting the Wisconsin School of Business (WSB). This position will be a combination of remote and on-site work in Madison, WI The Wisconsin School of Business (WSB) is a top-tier business program with a proud history of educating successful business professionals for over a century. The School plays a critical role in contributing to economic, civic, and social prosperity in Wisconsin and beyond. At WSB, we are growing the Business Badger community and redefining the boundaries of business education by building on our strong academic foundation and innovative approach to learning. Together with the strength of more than 50,000 alumni, we are training, mentoring, and coaching more students than ever before. Who is WFAA? The Wisconsin Foundation and Alumni Association (WFAA) is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers. Diversity and Inclusion: Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive. Essential Functions Major Gift Development Implement development strategies with assigned constituencies, managing a portfolio of prospects and donors in varying stages of involvement to advance them strategically through the development process in support of WSB priorities. Work with prospect management, WFAA research and development colleagues to identify and qualify a portfolio of major gift prospects from existing and potential donors. Schedule and conduct initial assessment/exploratory meetings with prospects, following up with correspondence, phone calls, and additional visits as appropriate to qualify prospects. Plan and conduct visits/trips, events, and other ongoing contact to build relationships with donors, effectively presenting the case for philanthropic support and explaining gift opportunities. Develop and write major gift proposals, utilizing both current and planned gift opportunities to best meet donors’ needs, interests, and financial capabilities, including structuring complex or special gifts as appropriate. Artfully ask for the right gift, at the right time, in the right way. Collaborate with colleagues, discussing major donor prospects, sharing advice/information, and coordinating activity on shared prospects. Donor Relations/Stewardship/Recognition Plan and implement recognition for donors, including writing thank-you letters, making personal calls, arranging meetings, hosting events, etc. Plan and implement ongoing communication and stewardship with donors. Coordinate with the Alumni Relations team on volunteer opportunities to more deeply engage donors and prospects. Participate in the external relations activities of the campus unit, attend sponsored events, etc., to solicit, encourage, and increase the involvement of alumni/donors in campus unit & UW activities. Campus Relations Communicate, problem solve, and anticipate the needs of campus staff regarding accounting for donor-created funds and serve as liaison between WFAA accounting department and campus staff. Request data/reports from WFAA staff to meet the needs of donors and campus staff. Qualifications Required Qualifications: Bachelor’s degree or equivalent professional work experience. 3 + years of professional fundraising/ development experience or related experience. Excellent oral, written, interpersonal, analytical and organizational skills required. Ability to meet travel requirements (@25%). Other Qualifications: Post high school training, college degree, or equivalent preferred. Appreciation of the vital role played by the WSB and an interest in promoting its departments and programs as well as an ability to work effectively with university officials and prominent alumni and donors. Ability to articulate the case for private support with sufficient effectiveness so that individuals understand the vision and strategy of the School and choose to invest in the vision. Ability to work independently, in addition to as a member of an effective development team. At WFAA, we are dedicated to creating an inspiring, creative, and respectful work environment for our employees. We offer competitive pay and an outstanding benefits program, including a generous 10% 401k contribution after just one year of service! Join us and be part of a team that values your growth and well-being. Click here to learn more about our employee benefits! The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (advanceuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.

Maintain and update constituent records and demographic data, respond to data requests, and collaborate with team members. | Experience in data management, familiarity with CRM systems, and strong attention to detail. | Overview The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for the UW-Madison, is seeking a Constituent Data Processing Coordinator. In this position, you will be responsible for creating constituent records and maintaining demographic data and other identifiers in the enterprise database with an emphasis on quality, efficiency and internal/external customer service. Please note: We can hire for this position to work 100% remote only if you reside in the following states: Arizona, Colorado, Illinois, Iowa, Minnesota, Nebraska, New Mexico, New York, Texas, or Wisconsin. Who is WFAA?The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers. Diversity and Inclusion: Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive. Essential Functions Data Management Update or add demographic information and create new constituent records from a variety of sources. Monitor and process requests received through an electronic ticket system. Respond to the sender in a helpful and timely manner and process their update or request. Receive and process information from paper mail returns received by the Wisconsin Foundation and Alumni Association [WFAA] or from affiliated campus departments and units. Use online tools to research and locate updated demographic information. Collaborate and share best practices with team members and partners in other WFAA departments. Project Work Participate in recurring projects as an individual contributor and/or team member. Suggest projects that could help standardize the data and provide a better overall experience to our customers. Customer Service Establish and maintain mutually respectful relationships with WFAA staff and campus partners from units and departments affiliated with UW-Madison. Provide exceptional customer service to WFAA staff, campus partners, alumni, donors, and friends. In all cases, provide timely resolution to requests and questions professionally and courteously. Other Duties Adhere to WFAA and departmental business processes, rules, and best practices. Perform basic queries on the database that are used to review and, as necessary, clean up entries in the records. Participate in all Constituent Data Processing team meetings. Participate in professional development opportunities offered at WFAA or through an external organization Qualifications Required Qualifications: 1+ years of professional experience in data management, preferably within non-profit, educational, or mission-driven organizations where attention to detail and stakeholder impact are paramount. Microsoft Office experience CRM/database data maintenance experience. Other Qualifications: Post high school training. Familiarity with query tools and a demonstrated ability to perform research. Past experience with Salesforce, Blackbaud CRM or other CRM systems. At WFAA, we are dedicated to creating an inspiring, creative, and respectful work environment for our employees. We offer competitive pay and an outstanding benefits program, including a generous 10% 401k contribution after just one year of service! Join us and be part of a team that values your growth and well-being. Click here to learn more about our employee benefits! The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association (advanceuw.org) is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (supportuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.

The Client Services Analyst provides first point of contact support for end users, troubleshooting common hardware and software issues. They assist with endpoint deployments and contribute to security and compliance tasks. | Candidates should have at least 1 year of experience in customer service and supporting endpoint devices. A basic understanding of operating systems and strong communication skills are also required. | Overview The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for UW-Madison, is recruiting for a Client Services Analyst (Help Desk) to join the Technical Services & Support Team.The Client Services Analyst is a key member of the IT support team, serving as a first point of contact for end users seeking assistance with endpoint devices, collaboration tools, and IT systems. This role focuses on triaging and resolving routine technical issues, escalating more complex problems to senior analysts, engineers, or specialized teams as needed. In addition to day-to-day support, the analyst assists with endpoint deployments and contributes to basic security and compliance tasks. The ideal candidate is customer-focused, detail-oriented, and eager to grow their technical skills in a fast-paced support environment. This is a hybrid position that will require you to work on-site in our Madison, WI office location at least two days weekly. Who is WFAA?The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers. Diversity and Inclusion: Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive. Essential Functions Client Support Provide end-user support via phone, email, or in person by troubleshooting common hardware and software issues across desktops, laptops, printers, mobile devices and collaboration spaces. Set up and recover equipment for onboarding and offboarding employees, contractors, and interns following established procedures. Monitor the support queue (e.g., Zendesk), triage incoming tickets, and document troubleshooting steps clearly and accurately. Help identify recurring issues and share observations to support process improvements. Escalate unresolved or complex issues to senior analysts or engineering teams. Collaborate with IT team members to support user experience improvements across core systems. Support delivery of basic technical orientation or training for new hires. Maintain and update internal documentation as directed. Endpoint Management Maintain accurate asset inventory records by documenting moves, adds, and changes. Assist with imaging, configuring, and deploying laptops and mobile devices for end users. Support the lifecycle of endpoint devices by helping with procurement, setup, and proper disposal or recycling of retired equipment. Provide basic troubleshooting and support for collaboration spaces and equipment such as conference rooms. Participate in hardware refresh efforts and contribute to assigned IT support projects. Stay informed on endpoint technologies and assist with evaluating new hardware and software solutions. Demonstrate working knowledge of operating systems and productivity tools to support user needs and improve the support experience. Provide on-site assistance (remote hands) to engineering teams by supporting hardware setup, basic troubleshooting, and system access needs. Security Participate in the Incident response team as needed to triage reported security incidents based on established processes and guidelines. Assist in regular software updates and patching as needed or required Qualifications Required Qualifications: 1 + year of hands-on experience supporting endpoint devices in a desktop or client services environment. 1 + year of experience in a customer service environment Basic understanding of Windows and macOS operating systems. Familiarity with Microsoft Office Suite (Word, Excel, Outlook). Excellent communication skills and customer service orientation. Computer experience in Windows OS 10, Mac OS, IOS devices, Microsoft Office products. Strong oral and written communication skills to communicate technical information to non-technical personnel. Ability to perform daily work activities and assignments under general supervision. Other Qualifications: High school diploma or equivalent; associate’s degree in IT or related field preferred. Ability to work effectively in a team environment and collaborate with cross-functional teams. Capable of maintaining a high degree of confidentiality and responsibility regarding information related to WFAA and any affiliate organizations. Energetic, motivated, service-oriented, and able to effectively manage multiple competing priorities. Strong problem-solving skills and attention to detail. Willingness to learn and adapt to new technologies. Physical capability to lift 50 lbs. Certifications such as CompTIA A+ WFAA is committed to provide our employees with an environment that is inspiring, creative and respectful. We offer competitive pay and an excellent benefits program, which includes a 10% 401k contribution after 1 year of service! The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (advanceuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.