Winona

Designing and architecting scalable, secure, and cost-effective solutions, collaborating with stakeholders, and leading implementation. | Minimum 7 years in solution architecture or related roles, expertise in cloud platforms, enterprise architecture, security, and strong communication skills. | About Winona: Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model. About the role: As a Solution Architect II, you'll be empowered to define your own work and set the technical vision for assigned projects. Given broad business direction, you'll generate new frameworks, concepts, and methodologies within the solution architecture field. You'll be responsible for crafting your own roadmap and creating challenging yet achievable projects, fostering an environment of continuous learning and growth. Responsibilities: Strategic Collaboration: Collaborate with stakeholders across various departments to understand their needs and challenges at a strategic level. Complex Requirements Analysis: Analyze complex business requirements and translate them into innovative and future-proof technical solutions. Concept Generation: Generate and promote new concepts, principles, and methods within the solution architecture discipline. Solution Design and Architecture: Design and architect highly scalable, secure, and cost-effective solutions, considering emerging technologies and industry best practices. Technology Integration: Select and integrate cutting-edge technologies (hardware, software, cloud) to build robust and efficient solutions. Technical Documentation: Develop and maintain comprehensive technical documentation to ensure knowledge transfer and ongoing solution effectiveness. Presentation Leadership: Lead presentations and discussions, effectively defending your proposed solutions to both technical and non-technical audiences. Implementation Collaboration: Collaborate with development teams to ensure seamless implementation of your designed solutions. Optimization Identification: Identify opportunities for optimization within existing systems and propose innovative solutions to improve overall efficiency. Emerging Technologies Monitoring: Stay at the forefront of emerging technologies, actively evaluating and integrating them into your solution strategy. Mentorship and Knowledge Sharing: Mentor junior Solution Architects and share your expertise by contributing to internal knowledge sharing initiatives. Requirements: Bachelor's degree in computer science, IT, or a related field (Master's degree a plus) Minimum 7 years of experience in solution architecture or a related technical role (e.g., software development, DevOps, systems engineering) 3-5 years of experience in solution design and implementation, with expertise in a specific domain (e.g., cloud computing, security) Proven track record of successfully leading and executing complex technical projects Mastery of a broad range of technical skills relevant to the role, including cloud computing, enterprise architecture, and IT security Strong ability to generate innovative solutions and develop new approaches within the solution architecture field Strong communicator who can bridge the gap between technical and non-technical audiences Exceptional analytical and problem-solving skills, with the ability to think strategically and consider long-term implications Certification in solution architecture (e.g., AWS/Azure Solutions Architect or Google Cloud Certified Professional Cloud Architect) Experience with enterprise integration patterns and best practices Hands-on experience with cloud platforms (e.g., AWS, Azure, Google Cloud) Strong understanding of microservices architecture and containerization technologies (e.g., Docker, Kubernetes) Ability to create and maintain comprehensive documentation of architecture designs and solutions Experience with automation and orchestration tools Familiarity with compliance and regulatory requirements (e.g., GDPR, HIPAA) Strong leadership skills with the ability to influence and guide technical teams Ability to stay current with emerging technologies and industry trends Experience in managing stakeholder expectations and delivering high-quality solutions on time and within budget What’s in it for you? As full-time member of our team, you’ll enjoy: Flexible hours Work wherever you choose Fun and casual work environment Employee engagement activities and virtual gatherings We are a diverse, global team! 🌍 This company is affiliated for recruitment efforts. Each entity maintains operational independence, and no personal data is shared between them except as necessary for coordinated recruitment activities. Both teams are committed to protecting applicant privacy and ensuring a respectful, transparent hiring process. Equal Employment Opportunity Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Winona takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.

Lead and moderate an online community, create engaging content, build ambassador programs, and provide feedback to internal teams to drive user engagement and brand advocacy. | 2+ years experience in community management or social engagement, strong communication skills, content creation ability, self-directed and organized, with bonus experience on Facebook Groups or Circle.so. | About Winona: Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model. About the role: We’re looking for an energetic, creative, and empathetic Community Manager to lead our customer community, drive meaningful engagement, and transform our most passionate users into brand ambassadors. Our customers connect in a private Facebook Group, and we plan to evolve this community into Circle.so in the near future. You’ll be responsible for keeping the conversation thriving, moderating respectfully, posting valuable content, and building systems that elevate our most engaged members into advocates for the brand. This is a cross-functional role that touches content, customer success, and product feedback — perfect for someone who loves people and thrives at the intersection of strategy and daily interaction. Responsibilities: • Monitor, moderate, and guide conversations in our Facebook Group (and future Circle.so community) to maintain a welcoming, inclusive, and energized environment • Quickly respond to comments, questions, and flags from members with empathy and clarity • Implement and enforce community guidelines and escalate issues when necessary • Plan and execute an editorial calendar with weekly prompts, product tips, user spotlights, challenges, polls, and community updates • Create and share content that reflects our brand’s tone while sparking conversation and connection among members • Collaborate with the marketing team to turn product launches and announcements into compelling community content • Identify highly engaged customers and top contributors within the community • Design and lead a lightweight Ambassador Program that includes exclusive perks, content creation opportunities, and leadership roles • Facilitate peer-to-peer mentorship, virtual events, and brand evangelism through a structured reward system • Track and report on key community metrics like engagement rate, active members, top posts, and ambassador program KPIs • Run periodic surveys or sentiment checks and synthesize insights for internal teams (product, marketing, support) • Share member feedback and community trends with the broader team to inform product and CX strategy • Help guide and support our eventual migration to Circle.so, including content planning, community structure, onboarding materials, and feedback collection Requirements: • Have 2+ years experience in online community management, social engagement, customer success, or creator/community ecosystems • Are an empathetic communicator who can balance friendliness with clear structure and enforcement when needed • Can write compelling, human-centered content that gets people talking • Are excited about building programs from scratch and thinking holistically about customer-to-advocate journeys • Are self-directed, organized, and thrive in fast-moving environments • Bonus: experience working with Facebook Groups, Circle.so, Slack, or similar platforms What’s in it for you? As full-time member of our team, you’ll enjoy: • Flexible hours • Work wherever you choose • Fun and casual work environment • Employee engagement activities and virtual gatherings • We are a diverse, global team! 🌍 This company is affiliated for recruitment efforts. Each entity maintains operational independence, and no personal data is shared between them except as necessary for coordinated recruitment activities. Both teams are committed to protecting applicant privacy and ensuring a respectful, transparent hiring process. Equal Employment Opportunity Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Winona takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.