Wing

Conduct security reviews of new product features and designs to identify and address potential vulnerabilities. Collaborate with product and engineering teams to embed security requirements and best practices into their workflows. | 8+ years of experience in Product Security or Security Assessment roles is required. A Bachelor's degree in Computer Science or equivalent practical experience is also necessary. | About Wing: Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us. About the Role: Wing is looking for a Product Security Engineer - UTM to join our Cybersecurity team. This role is Hybrid, based remotely in the US. In this role, you'll be a key player in ensuring our Unmanned Traffic Management (UTM) products are built with security at their core. You'll work closely with engineering and product teams to embed secure-by-design principles throughout the entire development lifecycle, from initial concept to final release. This involves proactively identifying and mitigating risks, designing robust security architectures, and developing tools to automate and streamline our security processes. Your expertise will be crucial in building innovative, resilient, and trustworthy products that meet all regulatory and compliance standards. What You’ll Do: Conduct security reviews of new product features and designs to identify and address potential vulnerabilities early in development. Perform threat modeling to understand and mitigate risks associated with our UTM products. Collaborate with product and engineering teams to embed security requirements and best practices into their workflows. Automate security checks and processes within the continuous integration/continuous deployment (CI/CD) pipeline. Provide and maintain security controls that product teams can use to comply with standards like ISO 27001, IRAP, and NIST 800-53. Provide security training and guidance to developer teams to foster a strong security-first culture. What You’ll Need: 8+ years of experience in Product Security or Security Assessment roles. Bachelor's degree in a Computer Science or equivalent practical experience. Experience in all aspects of design and implementation of security controls at the application and cloud infrastructure levels. Hands-on experience executing technical security assessments against web and mobile application stacks plus cloud infrastructure. Proven track record translating Regulatory & Compliance requirements into technical specifications for Engineering teams. Aviation Regulations preferred. The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process. Salary Range $135,000—$236,000 USD Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.

Manage day-to-day partner support operations, lead customer support teams, develop support processes, and analyze data to improve partner satisfaction for drone delivery services. | 5+ years scaling support operations, 3+ years managing large teams, CRM experience, partner relationship management, strong communication skills, and experience with Fortune 500 companies. | About Wing: Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on three continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us. About the Role: Wing is looking for a Partner Operations Manager to join our Regional Operations remotely. In this role, you will be responsible for the day-to-day support operations for our drone delivery service in DFW. You will collaborate and liaise with our partners in order to scale the service to millions of people. What You’ll Do: Onboard global partners and provide day-to-day general troubleshooting and support Support the build out tooling and processes to triage problems and issues with internal teams and partners Launch and support Wing pilot programs with product and customer support Maintain and upkeep Wing’s product catalogs Train, manage, and lead the contingent workforce population of Wing’s Customer Support team Develop customer service support logic and best practices for our partners Evaluate tooling needs and drive product features that provide support at scale Own customer and partner NPS, as well as, support metrics Analyze data for support insights and trends and work cross-functionally to implement changes to drive partner satisfaction What You’ll Need: 5+ years of scaling support operations 3+ years of leading and managing large teams Experience directly building support infrastructure and tooling Experience working in CRM systems to support partners and triage tickets Direct experience in managing teams and contractors Demonstrated success leading teams with execution and implementation Direct experience supporting external relationships with Fortune 500 companies and stakeholders Drive process improvement by identifying trends through data analysis and tracking metrics Must have excellent written and verbal communication skills Bonus: Startup and hyper growth company experience Passion or interest in aviation and last mile delivery Tech/Aviation enthusiast The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process. Salary Range $104,000—$149,000 USD Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.