Williams-Sonoma, Inc.

Assist customers, operate POS, maintain store standards, and support sales goals. | High school diploma or equivalent, 1-2 years retail/customer service experience, physical ability to lift up to 75 lbs, flexible availability. | About the Role As a Sales Associate you p rovide customers with a unique shopping experience by offering excellent customer service . Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment . You’re excited about this opportunity because you will... • Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards • Achieve established sales and contest goals Maintain knowledge of current sales and promotions • Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders • Utilize effective selling techniques to build multiple sales and increase productivity • Demonstrate comprehensive product knowledge, including features and benefits • Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges • Assist in implementation and maintenance of visual merchandise presentation, signage and lighting • Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed • Process, ticket, and restock merchandise as needed • Perform other duties as assigned by management • Comply with all Company policies and procedures Why you will love working at Williams-Sonoma, Inc. • We’re a successful, fast-growing company with an entrepreneurial vibe • A technologically and data-driven business • Competitive salaries and comprehensive health benefits • We’re at the forefront of tech and retail, redefining technology for the next generation • We’re passionate about our internal and external clients and live/breathe the client experience • We get to be creative daily • A smart, experienced leadership team that wants to do it right and is open to new ideas • We believe in autonomy and reward taking initiative • We have fun! We’re excited about you because... • Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale • Succeed in a team environment, while able to work independently & manage your own time • Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box • Know what questions to ask your customers in order to understand their personal cooking style & needs • Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products • Most successful when provided with clearly defined daily sales goals & metrics • High school diploma or equivalent preferred • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required) • Proven ability to prioritize and handle multiple tasks simultaneously • Ability to be mobile on the sales floor for extended periods of time , operate POS system and lift and mobilize medium to large items, ( up to 75 lbs. ) while utilizing appropriate equipment and safety techniques • Full time associates are expected to have open availability to meet the needs of the business Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December) • Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday) Physical Requirements: • Ability to be mobile on the sales floor for extended periods of time. • Ability to operate POS system. • Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: • A generous discount on all Williams-Sonoma, Inc. brands • A 401(k) plan and other investment opportunities • A wellness program that supports your physical, financial and emotional health • Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) • WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer . Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Design, implement, and maintain global Palo Alto firewall infrastructure with high availability, lead security policy enforcement, perform troubleshooting, automation, and provide mentorship. | 5+ years of core firewall experience, Palo Alto NGFW certification, expertise in firewall architecture and troubleshooting, scripting skills, and onsite presence in Rocklin, CA. | Job Description About the Team Williams-Sonoma, Inc. (NYSE:WSM) is a Fortune 500 multi-channel specialty retailer of high-quality products for the home. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. As part of the Technology Solutions organization, the Voice and Telecom team is accountable for the voice and connectivity infrastructure that supports all our corporate sites as well as our outstanding customer service delivery. About The Role You have a passion for data networking with a specific focus on large, global security engineering for Palo Alto firewall architecture and operations. You thrive in team-oriented environments and possess the technical depth and experience to effectively lead/influence/participate in engineering, architecture, and policy discussions, strategic planning, and roadmaps to ensure we design, build, and operate a robust, scalable, and secure network at every location. The ideal candidate will be familiar with the unique advantages and challenges of multi-vsys Palo Alto architectures, successfully advocate for WSI security needs both internally and externally, and thrive in scripting, automation, and AI Operations. Responsibilities • Design, implement, and maintain high-availability in our multi-vsys Palo Alto firewall infrastructure across the global enterprise environment • Ensure high-availability and disaster recovery designs for all firewall systems and services • Architect and enforce advanced security policies, including application-aware and user-based rules, leveraging Palo Alto’s Panorama and security subscriptions (Threat, URL, WildFire, etc.) • Perform in-depth troubleshooting and root cause analysis on complex security incidents and firewall-related network issues • Lead firewall projects, choosing target software upgrades, and integrations with other security appliances and cloud platforms across the enterprise • Collaborate with cross-functional teams to ensure firewall solutions align with compliance, regulatory, and business requirements • Develop and maintain scripts for firewall configuration, automation, and health monitoring (e.g., using Python, Ansible, or similar tools) that the operations team will utilize • Conduct regular security assessments, vulnerability testing, and risk analysis specific to firewall environments • Stay current with emerging threats, Palo Alto Networks product updates, and cybersecurity best practices • Document technical solutions, standard operating procedures, and incident response playbooks • Provide mentorship and technical leadership to junior engineers and peers • Support tier 3/4 networking escalations in an on-call rotation • Perform systems resource optimization activities and capacity planning • Consistently lead by example, be a role model and change agent for your team and the larger technology group • Measure what matters through KPIs and drive continual process improvements • Embrace AI and automation for effective operations and scalability • Bring a passion for automation and data-driven analytical approaches to solving problems while flexing to emerging needs and changes as they arise • Other duties as assigned Criteria • You have a BS in Computer Science, Engineering, or related field or equivalent work experience • You have 5+ years of Core Firewall Experience • You have a Next-Generation Firewall Engineer Certification from Palo Alto or equivalent experience • You are an expert in diagnosing and solving complex problems and providing detailed technical analysis • You have strong verbal and written communication skills with the ability to influence others • Hardware: Expertise in Palo Alto Firewalls, PANOS, Panorama, Strata Cloud Manager. Bonus for expertise in Cisco ASRs, Catalysts, Nexus 9/7/5/2k, F5 Load Balancers, Infoblox • Extensive understanding and competency with SNMP-based monitoring tools, Netflow, and other network-related monitoring and data-gathering tools • Advanced scripting skills in Python, Perl, iRules, TCL, Chef/Puppet or Go a plus • Experience with vendor management and contract negotiations • This role requires being onsite in the Rocklin, California office Monday through Thursday with optional office presence on Friday. Our Culture & Values We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. People First Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available: Benefits • A generous discount on all WSI brands • A 401(k) plan and other investment opportunities • Paid vacations, holidays, and time off to volunteer • Health benefits, dental and vision insurance, including same-sex domestic partner benefits • Tax-free commuter benefits • A wellness program that supports your physical, financial and emotional health Continued Learning • In-person and online learning opportunities through WSI University • Cross-brand and cross-function career opportunities • Resources for self-development • Advisor (Mentor) program • Career development workshops, learning programs, and speaker series WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. The expected starting pay range for this position is $130,000 - $150,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.