Wikimedia Foundation

Lead and coordinate end-to-end UX research projects, delivering actionable insights to stakeholders. | 5+ years UX research experience with expertise in quantitative and qualitative methods, strong communication, and collaboration with product teams. | Job Description: • Coordinating work with the point of contact in the UX Research team, the rest of the team, and stakeholders to drive and support research projects. • Supporting the UX Research point of contact in scoping projects as requested (e.g., to determine project goals, methodologies, logistics, and timelines). • Developing an understanding of the product, its context, and the research objectives. • Coordinating with UX Research point of contact to manage and execute all phases of the research process, including creating materials, coordinating research operations, overseeing participant recruitment/survey distribution, scheduling and running research sessions (using interpretation support when appropriate) or data collection, and doing analysis and report-writing. • Delivering comprehensive research results, translating findings into actionable insights that can inform product and decisions. • Communicating research findings and recommendations to stakeholders in clear and compelling ways. Requirements: • 5+ years of experience as a UX Researcher • Expertise leading projects end-to-end using quantitative research methodologies, e.g. surveys, large-scale unmoderated testing, large-scale diary studies, quantitative UX benchmarking studies; expertise with statistical analysis, data visualization • Experience with leading projects end-to-end using qualitative research methodologies, e.g. interviews, contextual inquiry, diary studies • Outstanding written and verbal communication skills • Experience leading research projects from start to finish (solo and in collaboration with others) • Experience working collaboratively with product teams to translate insights into actionable recommendations. Benefits: • Flexible work arrangements