White Lodging

Manage daily front office operations including leadership, training, scheduling, payroll, and guest service to ensure smooth shift flow and high-quality hospitality. | Prior leadership or supervisory experience, passion for service, ability to coach associates, problem-solving skills, and preferably experience in upscale hospitality. | Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow. Responsibilities What You'll Do • The Front Desk Manager will carry out all daily shift operations of the Front Office department. • Provide leadership, training and shift flow management while coaching front desk agents and supervisors. • Create proactive hiring plans and assist in hourly interviews. • Provide the highest quality of service to guests and ensure associates do the same. Will act as an ambassador of our establishment • Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, etc. What You'll Bring • Prior leadership or supervisory experience and any experience with the specific brand hotel or upscale property is a bonus! • A passion for service with a positive, can-do attitude • The desire to develop and coach associates and create an environment for your team to thrive. • Ability to creatively problem solve and execute against the strategy and deliver results. Other Information • Day 1 Medical, Dental and Vision insurance • Vacation/Paid Time Off (PTO) with rollover • Complimentary wellness tools • Unlimited referral bonuses • 401(k) with company match • Hostcare Resources healthcare concierge • Leadership development • Tuition reimbursement • Discounts on hotel rooms, dining, and other travel/entertainment experiences • Multiple hotels in each market = more opportunities White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Location Code: 3112

Supervise front desk staff, ensure exceptional guest service, uphold brand standards, and manage daily front desk operations. | Outgoing personality, positive attitude, adaptability, and preferably hospitality experience. | Summary: Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow. Responsibilities What You’ll Do The Front Desk Supervisor ensures exceptional guest experiences while overseeing daily operations at the Front Desk. Key responsibilities include: • Delivering the highest quality of service to guests, anticipating and exceeding their expectations. • Running the "perfect shift" by ensuring all checklist items are complete and standards are upheld. • Supervising Front Desk staff and ensuring adherence to brand standards. • Overseeing the department in the absence of the Department Manager. • Performing hourly tasks and operating equipment as needed, while assisting with new associate training and cross-training. • Handling additional responsibilities as assigned to maintain smooth operations. What You’ll Bring • An outgoing personality and positive attitude. • Adaptability and the ability to work in a fast-paced environment. • Hospitality experience preferred but not required. Other Information What You Can Look Forward To • Medical, Dental, and Vision Insurance starting Day 1 • Paid Parental Leave • Vacation/Paid Time Off (PTO) with rollover • Complimentary wellness tools • Unlimited referral bonuses • 401(k) with company match • Hostcare Resources healthcare concierge • Leadership development opportunities • Tuition reimbursement • Discounts on hotel rooms, dining, and travel/entertainment experiences • Multiple hotels in each market for more career opportunities White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Location Code: 2567