Whatnot

Whatnot

20 open positions available

3 locations
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 20 most recent jobs
Whatnot

Staff iOS Engineer, App Platform

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$245K - 290K a year

You would build shared app architecture and infrastructure across mobile and web, improve performance and stability, and enable product teams with platform guidance and tooling. | The role requires 8+ years of professional iOS engineering experience, deep Swift expertise, measurable performance or stability work, and experience designing APIs and frameworks for other engineers. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role App Platform is Whatnot's client infrastructure team, building the consistent, reliable foundation that every product team builds on top of across iOS, Android, and web. Rather than owning a single feature surface, the team pushes technical boundaries so product pods can move fast without sacrificing quality β€” owning things like app stability, the Whatnot Design System, localization, core components, and the shared architecture that keeps our apps performant and consistent at scale. What You'll Do β€’ Design and maintain the app's core architecture and shared components: modularization, dependency management, navigation, and the patterns product teams build on β€’ Build and harden the networking, real-time and persistence layers behind live video, chat and bidding β€’ Lead stability and performance work: crash and hang reduction, app launch time, memory, scroll and video performance β€’ Partner closely with product teams as an internal consultant: shape scalable designs early, unblock them on hard technical problems, and write the docs and guidance that help them adopt platform work β€’ Make sure our infrastructure lets product teams ship features fast and safely β€’ Speed up the developer loop: build times, CI, test infrastructure, and release tooling β€’ Build observability (crash reporting, performance monitoring, alerting) so we catch regressions before users do We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, San Francisco or Los Angeles hub. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. β€’ Bachelor’s degree in Computer Science, a related field, or equivalent practical experience. β€’ 8+ years of professional iOS engineering experience, including meaningful time on infrastructure, architecture, or platform work β€’ Deep expertise in Swift and iOS fundamentals: the runtime, memory management, concurrency (Swift Concurrency and GCD), and the app lifecycle β€’ A track record of measurably improving stability or performance, for example crash-free rate, launch time or hang rate β€’ Strong partnership skills: you treat product engineers as your customers, build trust across teams, and can turn their needs into platform priorities β€’ Experience designing APIs and frameworks that other engineers use, with good judgment about abstraction, migration paths and adoption β€’ Comfort with profiling and debugging tools such as Instruments, crash symbolication, and memory graphs β€’ Bonus: β€’ Real-time or media experience: WebSockets, AVFoundation, live video β€’ Experience with experimentation, feature-flagging, or analytics infrastructure on the client β€’ Experience scaling a large iOS codebase or team: modularization, build systems (Bazel, Tuist, SPM), or CI/CD β€’ Experience with GraphQL clients, offline and caching strategies, or local persistence (Core Data, SQLite, GRDB) β€’ Contributions to open-source iOS libraries or tooling 🎁 Benefits β€’ Generous Holiday and Time off Policy β€’ Health Insurance options including Medical, Dental, Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance for wellness β€’ Annual allowance towards Childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally β€’ Monthly allowance to dogfood the app β€’ All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $245K - $290K

iOS platform architecture
Swift and iOS fundamentals
Mobile performance and stability
Networking and persistence layers
CI/CD and release tooling
Verified Source
Posted 21 days ago
Whatnot

Staff iOS Engineer, App Platform

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$245K - 290K a year

Design shared iOS architecture and components, improve app stability and performance, strengthen developer tooling and observability, and advise product teams on platform adoption. | Requires 8+ years of professional iOS engineering experience, deep Swift and iOS fundamentals, and demonstrated platform, architecture, stability, and performance work. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role App Platform is Whatnot's client infrastructure team, building the consistent, reliable foundation that every product team builds on top of across iOS, Android, and web. Rather than owning a single feature surface, the team pushes technical boundaries so product pods can move fast without sacrificing quality β€” owning things like app stability, the Whatnot Design System, localization, core components, and the shared architecture that keeps our apps performant and consistent at scale. What You'll Do β€’ Design and maintain the app's core architecture and shared components: modularization, dependency management, navigation, and the patterns product teams build on β€’ Build and harden the networking, real-time and persistence layers behind live video, chat and bidding β€’ Lead stability and performance work: crash and hang reduction, app launch time, memory, scroll and video performance β€’ Partner closely with product teams as an internal consultant: shape scalable designs early, unblock them on hard technical problems, and write the docs and guidance that help them adopt platform work β€’ Make sure our infrastructure lets product teams ship features fast and safely β€’ Speed up the developer loop: build times, CI, test infrastructure, and release tooling β€’ Build observability (crash reporting, performance monitoring, alerting) so we catch regressions before users do We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, San Francisco or Los Angeles hub. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. β€’ Bachelor’s degree in Computer Science, a related field, or equivalent practical experience. β€’ 8+ years of professional iOS engineering experience, including meaningful time on infrastructure, architecture, or platform work β€’ Deep expertise in Swift and iOS fundamentals: the runtime, memory management, concurrency (Swift Concurrency and GCD), and the app lifecycle β€’ A track record of measurably improving stability or performance, for example crash-free rate, launch time or hang rate β€’ Strong partnership skills: you treat product engineers as your customers, build trust across teams, and can turn their needs into platform priorities β€’ Experience designing APIs and frameworks that other engineers use, with good judgment about abstraction, migration paths and adoption β€’ Comfort with profiling and debugging tools such as Instruments, crash symbolication, and memory graphs β€’ Bonus: β€’ Real-time or media experience: WebSockets, AVFoundation, live video β€’ Experience with experimentation, feature-flagging, or analytics infrastructure on the client β€’ Experience scaling a large iOS codebase or team: modularization, build systems (Bazel, Tuist, SPM), or CI/CD β€’ Experience with GraphQL clients, offline and caching strategies, or local persistence (Core Data, SQLite, GRDB) β€’ Contributions to open-source iOS libraries or tooling 🎁 Benefits β€’ Generous Holiday and Time off Policy β€’ Health Insurance options including Medical, Dental, Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance for wellness β€’ Annual allowance towards Childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally β€’ Monthly allowance to dogfood the app β€’ All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $245K - $290K

Swift and iOS architecture
iOS performance profiling and debugging
App platform infrastructure
Networking and persistence layers
Observability and stability engineering
Verified Source
Posted 21 days ago
Whatnot

Staff Software Engineer, Discovery Platform

Whatnotβ€’San Francisco, California, New York, New York, Seattle, Washingtonβ€’Full-time
View Job
Compensation$120K - 160K a year

Lead technical work on Discovery Platform, design and evolve search and serving infrastructure, and collaborate with machine learning engineers to integrate new features. | Bachelor's degree and 8+ years experience in software engineering with large-scale distributed systems, technical leadership, and cross-functional collaboration. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role Discovery shapes what buyers see when they open Whatnot, from the For You feed and search results to recommended live shows and listings. Discovery Platform builds the systems that make those experiences possible. Our team owns search infrastructure on OpenSearch, a low-latency feature and key-value serving layer, the retrieval framework that assembles feeds, and the pipelines that keep our indices fresh. Teams across Discovery and beyond rely on these systems to build and ship products. We're hiring a Staff Software Engineer to lead technical work across Discovery Platform and product-facing retrieval and recommendations. You'll spend roughly 60% of your time strengthening the platform's capacity, reliability, and shared building blocks, and 40% partnering with ranking and machine learning engineers to bring new discovery experiences to buyers. You'll join a small team of senior backend engineers who own their systems from design through production and on-call. This is a high-impact, hands-on role for someone who finds the most important problems in ambiguous spaces, creates a path forward, and builds solutions that improve both the buyer experience and the pace at which other teams can ship. What You’ll Do: Design and evolve search and serving infrastructure that performs reliably through live shopping traffic spikes, including our largest sales events. Build retrieval systems that let feed and search teams add candidate sources safely and quickly. Partner with ranking and machine learning engineers to bring models and features into production with the latency and freshness they need. Set technical direction for Discovery Platform and influence roadmaps across partner teams, using data and product outcomes to guide decisions. Own complex systems end to end, from architecture and implementation through production operations and on-call. Raise the engineering bar through hands-on contributions, design and code reviews, and mentorship. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York City, San Francisco, or Seattle hub. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next Staff Software Engineer, you likely have: A bachelor's degree in Computer Science, a related field, or equivalent practical experience. 8+ years of full-time software engineering experience, including building and operating large-scale distributed systems in production. A track record of leading substantial technical initiatives across teams, defining problems clearly, aligning partners, and shipping solutions through ambiguity. Experience designing reliable, low-latency backend systems such as search infrastructure, retrieval services, event-driven systems, or streaming data pipelines. Experience with search or recommendations at scale is a strong plus. Hands-on experience with technologies such as OpenSearch or Elasticsearch, Redis or Valkey, and Kafka or similar streaming systems. We value strong fundamentals and relevant systems experience over an exact match to our tools. An understanding of how recommendation systems fit together, including candidate generation, ranking, and feature serving, and the ability to partner effectively with machine learning engineers. Strong product instincts: you connect performance and reliability decisions to whether buyers discover things they want and whether sellers reach the right audience. A commitment to hands-on engineering, with the judgment to write code, document architectural decisions, and drive alignment when needed. Experience mentoring engineers and improving the quality of designs, code, and operational practices. 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cell phone and internet Care benefits Monthly allowance for wellness Annual allowance towards Childcare Lifetime benefit for family planning, such as adoption or fertility expenses Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Software engineering
Distributed systems
Search infrastructure
Backend development
Technical leadership
Mentorship
Direct Apply
Posted 26 days ago
Whatnot

Infrastructure Engineer, Traffic

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$207K - 230K a year

Own and automate traffic infrastructure across edge routing, private connectivity, service mesh, DNS, TLS, and observability. | Requires 7+ years of software engineering experience, deep Istio and Envoy expertise, Kubernetes networking, CDN operations, cloud networking, and strong networking fundamentals. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role We're looking for an Infrastructure Engineer to own the path between Whatnot's customers and our code. The Traffic team owns every hop along that path: the edge, DNS, private connectivity, the service mesh, TLS, and internal access. We make it fast, reliable, and secure by default, so product engineers ship globally without thinking about the network. You'll partner closely with Reliability and Platform Engineering to get observability right. Network problems are only debuggable if the data already exists when the incident starts, so you'll work with those teams to instrument every layer of a request, land those signals in the tooling engineers already use, and make "is it the network?" a question answered with evidence in minutes instead of debated for hours. You'll work with Security just as closely on how traffic enters, leaves, and moves inside our perimeter. This is a hands-on, software-first role rather than a network administration one. You'll write controllers, extensions, and automation, and the bar for success is that other engineers stop needing to think about the layer you own. Our surface area covers the full journey of a request, and you will work across most of it: β€’ Shape how traffic reaches us at the edge, from caching and security posture to the routing decisions that determine how fast Whatnot feels in each part of the world β€’ Build and scale the private connectivity that carries traffic between our services, accounts, and clusters, and keep it secure as the topology grows β€’ Push our service proxy and mesh layer further, tuning it for the traffic patterns we actually have and extending it when the off-the-shelf configuration stops being enough β€’ Keep name resolution, TLS, and internal access boring, and automated, to the engineers who depend on them β€’ Make the network legible. Every layer of a request should be instrumented well enough that "is it the network?" gets answered with evidence in minutes instead of debated for hours β€’ Design for the failure cases first. Network changes carry enormous blast radius, so you will build tooling that makes correct changes easy and dangerous ones hard, and rehearse failover before we need it We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Seattle or San Francisco hub. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. β€’ Bachelor’s degree in Computer Science, a related field, or equivalent practical experience. β€’ 7+ years of professional software engineering experience preferably running the network behind high-traffic applications. β€’ Have deep, hands-on experience (3+ years) with Istio and Envoy. You know the components and configuration surface intimately and have tuned them successfully for very different use cases β€’ Have written custom Envoy extensions when configuration alone wasn't enough β€’ Know Kubernetes networking deeply, from CNI behavior and pod and service networking to ingress and how traffic actually moves inside and between clusters β€’ Have operated a CDN at scale, preferably Cloudflare β€’ Have run globally distributed applications and understand what differs when your users and your infrastructure sit in different regions β€’ Have owned latency-sensitive systems and can reason precisely about where milliseconds come from and go β€’ Have strong networking fundamentals across DNS, TLS, TCP, and routing, plus genuine curiosity about the layers beneath the application β€’ Know modern cloud provider networking deeply, AWS in particular. You have designed VPC topology at scale and understand the tradeoffs between Transit Gateway, PrivateLink, peering, and NAT well enough to pick the right one and defend it β€’ Debug across boundaries. You are comfortable with packet captures, proxy logs, and traces, and you answer "is it the network?" with data 🎁 Benefits β€’ Generous Holiday and Time off Policy β€’ Health Insurance options including Medical, Dental, Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance for wellness β€’ Annual allowance towards Childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally β€’ Monthly allowance to dogfood the app β€’ All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $207K - $230K

DNS, TCP/IP, routing, and network troubleshooting
AWS and cloud networking
Istio, Envoy, and Kubernetes networking
Verified Source
Posted about 1 month ago
Whatnot

Staff Software Engineer, Data - Analytics Platform

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$207K - 290K a year

Design and implement data architectures and pipelines to support analytics and business growth. | 7+ years in data or software engineering with expertise in data warehouses, event-driven architectures, and modern data tooling. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role Data is crucial to Whatnot’s mission to bring people together through commerce. As our newest Data Engineer, you’ll build and scale the systems that power data-driven decisions across the company. You’ll work directly with stakeholders across the business – such as product, sales, marketing, finance, and trust teams – to design reliable data architectures, ship resilient pipelines, and create the foundational data products that power Whatnot’s internal and external growth. On Any Given Day, You Will β€’ Own data architecture end-to-end. Define how we capture, model, and serve critical business dataβ€”then implement it in production. You’ll make architectural decisions around storage formats, compute patterns, and SLAs that balance cost, scalability, and consistency. β€’ Build mission-critical pipelines. Develop and operate streaming and batch data workflows that process high-volume events across multiple domainsβ€”user activity, transactions, experimentation, marketing performance, and operational telemetryβ€”with tight guarantees for latency, completeness, and accuracy. β€’ Design and implement canonical models. Create domain-oriented data models that serve as the source of truth for analytics, ML, and real-time applications. Establish and enforce modeling standards, ownership boundaries, and data contracts across teams. β€’ Enforce data quality at scale. Build tests, lineage, monitoring, and reconciliation systems that make every dataset observable and every anomaly actionable. β€’ Automate operational workflows. Partner with business systems and platform teams to eliminate manual data handoffs and reconcile data across services, warehouses, and external systems. β€’ Enable insights and experimentation. Support analytics, ML, and product engineering teams by exposing high-quality, low-latency data through semantic layers, APIs, and real-time query systems. Due to the cross-functional nature of this role, candidates will be matched to multiple teams based on need and experience, including product, analytics, or data platforms teams. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. β€’ Have 7+ years of experience as a data or software engineer building data warehouses, distributed data systems, or event-driven architectures. β€’ Can design and implement data models using dimensional, Data Vault, or ledger-style techniques that support analytical and transactional workloads. β€’ Have deep hands-on expertise with modern data tooling across ingestion (e.g., Kafka, Debezium), transformation (dbt, Spark, Flink), orchestration (Dagster, Airflow), and observability (Monte Carlo, Great Expectations). β€’ Have operated cloud data warehouses such as Snowflake, BigQuery, or Redshift, including schema design, cost optimization, and workload tuning. β€’ Are comfortable writing production-grade code in Python or SQL languages, and integrating with CI/CD and infrastructure-as-code workflows. β€’ Enjoy partnering across disciplinesβ€”engineering, product, analyticsβ€”to translate messy business requirements into elegant data systems. β€’ Thrive as a self-starter in a fast-moving environment, owning both the technical design and the operational outcomes of your work. If designing the data backbone that powers Whatnot’s growth, insights, and product innovation excites you, we’d love to meet you. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, Los Angeles, and San Francisco hubs. πŸ’°Compensation For Full-Time (Salary) The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. 🎁 Benefits β€’ Generous Holiday and Time off Policy β€’ Health Insurance options including Medical, Dental, Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance for wellness β€’ Annual allowance towards Childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally β€’ Monthly allowance to dogfood the app β€’ All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $207K - $290K

Software Development
API Design & Integration
System Architecture
Verified Source
Posted about 1 month ago
Whatnot

Staff Software Engineer, Data - Analytics Platform

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$207K - 290K a year

You would design and operate high-volume data pipelines, canonical models, data quality and observability systems, and data products for analytics and real-time use. | The role seeks 7+ years in data or software engineering, with hands-on data warehouses, modeling, streaming and transformation tools, orchestration, Python or SQL, and cloud data platform operations. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role Data is crucial to Whatnot’s mission to bring people together through commerce. As our newest Data Engineer, you’ll build and scale the systems that power data-driven decisions across the company. You’ll work directly with stakeholders across the business – such as product, sales, marketing, finance, and trust teams – to design reliable data architectures, ship resilient pipelines, and create the foundational data products that power Whatnot’s internal and external growth. On Any Given Day, You Will β€’ Own data architecture end-to-end. Define how we capture, model, and serve critical business dataβ€”then implement it in production. You’ll make architectural decisions around storage formats, compute patterns, and SLAs that balance cost, scalability, and consistency. β€’ Build mission-critical pipelines. Develop and operate streaming and batch data workflows that process high-volume events across multiple domainsβ€”user activity, transactions, experimentation, marketing performance, and operational telemetryβ€”with tight guarantees for latency, completeness, and accuracy. β€’ Design and implement canonical models. Create domain-oriented data models that serve as the source of truth for analytics, ML, and real-time applications. Establish and enforce modeling standards, ownership boundaries, and data contracts across teams. β€’ Enforce data quality at scale. Build tests, lineage, monitoring, and reconciliation systems that make every dataset observable and every anomaly actionable. β€’ Automate operational workflows. Partner with business systems and platform teams to eliminate manual data handoffs and reconcile data across services, warehouses, and external systems. β€’ Enable insights and experimentation. Support analytics, ML, and product engineering teams by exposing high-quality, low-latency data through semantic layers, APIs, and real-time query systems. Due to the cross-functional nature of this role, candidates will be matched to multiple teams based on need and experience, including product, analytics, or data platforms teams. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. β€’ Have 7+ years of experience as a data or software engineer building data warehouses, distributed data systems, or event-driven architectures. β€’ Can design and implement data models using dimensional, Data Vault, or ledger-style techniques that support analytical and transactional workloads. β€’ Have deep hands-on expertise with modern data tooling across ingestion (e.g., Kafka, Debezium), transformation (dbt, Spark, Flink), orchestration (Dagster, Airflow), and observability (Monte Carlo, Great Expectations). β€’ Have operated cloud data warehouses such as Snowflake, BigQuery, or Redshift, including schema design, cost optimization, and workload tuning. β€’ Are comfortable writing production-grade code in Python or SQL languages, and integrating with CI/CD and infrastructure-as-code workflows. β€’ Enjoy partnering across disciplinesβ€”engineering, product, analyticsβ€”to translate messy business requirements into elegant data systems. β€’ Thrive as a self-starter in a fast-moving environment, owning both the technical design and the operational outcomes of your work. If designing the data backbone that powers Whatnot’s growth, insights, and product innovation excites you, we’d love to meet you. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, Los Angeles, and San Francisco hubs. πŸ’°Compensation For Full-Time (Salary) The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. 🎁 Benefits β€’ Generous Holiday and Time off Policy β€’ Health Insurance options including Medical, Dental, Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance for wellness β€’ Annual allowance towards Childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally β€’ Monthly allowance to dogfood the app β€’ All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $207K - $290K

API design and integration
Distributed microservices
Observability and monitoring
JavaScript and NodeJS
Infrastructure as code with Terraform
Verified Source
Posted about 1 month ago
Whatnot

Business Operations Manager/Sr Manager - French Speaking

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$185K - 215K a year

Lead large, critical initiatives to unlock growth and scale the company across multiple markets. | 5-6+ years in consulting, investment banking/private equity, or startups, professional French fluency, strong communication, and ability to work independently in ambiguous environments. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» The Role The Business Operations Manager / Senior Manager plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot's leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems. This role is a terrific introduction to Whatnot, and allows impactful individuals to learn about the business while contributing to a variety of high-impact, critical initiatives. β€’ Take Whatnot global: Our team helped launch Whatnot across the United Kingdom, France, Germany, and Canada, and is now focused on helping these markets scale β€” partnering with Product and Engineering to ensure international needs are built into scalable, global solutions, conducting primary research to identify high-impact opportunities across product, pricing, and incentives, and owning the key metrics that define success in each market including buyer and seller funnels, growth, marketing investments, and margin dynamics β€’ Scale our marketing engine: As Whatnot dramatically scales its investment in marketing, bring business-side rigor to how capital is deployed, measured, and prioritized β€” deep-diving into complex channel decisions, building nascent capabilities, and ensuring the org and hiring roadmap keeps pace with our ambitions β€’ Build a great business: Partner with StratFin and Data to ensure we are building a healthy, durable business β€” leading analyses across our key margin levers and growth investments, informing pricing decisions, and translating findings into concrete recommendations and actions for leadership β€’ Help Whatnot run better: Build tooling to serve as a single source of truth for tracking progress against aggressive goals, highlighting key metrics, resource allocation, and blockers β€” helping teams stay lean and iterate faster β€’ Deliver for our users: Be among the first to pressure-test new products and capabilities Whatnot is building, partnering with Product, Engineering, and Operations to translate what we learn into initiatives that improve the buyer and seller experience β€” and owning resolution of high-impact issues end-to-end when things go wrong πŸ‘‹ You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. β€’ Bachelor's degree in Business, Economics, or related field β€’ 5-6+ years experience in consulting, investment banking/private equity, or a fast-growing startup β€’ Professional fluency in French, with strong written and verbal communication skills β€’ Able to move remarkably fast with little structure, guidance β€’ Curious to learn about different parts of the business and how to pull certain levers to grow faster β€’ Ability to operate independently and go deep on ambiguous projects β€’ Demonstrated ability to work and influence cross-functionally. You are proactive, great at communicating with different audiences and can bring stakeholders on-board. You seek out and have a track record for driving change and impact in a fluid, unstructured working environment β€’ Fluency in using AI tools to enhance problem-solving, analysis, and execution across a wide range of business challenges πŸ™ Nice to Have β€’ Experience working on a marketplace or a two-sided platform β€’ Experience or passion for buying and selling in online marketplace communities β€’ Proficiency with SQL & dashboards πŸ’°Compensation For US-based applicants: $185,000/year - 215,000/year + benefits + stock options The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not equity in the form of stock options, or benefits (more details below). 🎁 Benefits β€’ Flexible Time off Policy and Company-wide Holidays (including a summer and winter break) β€’ Health Insurance options including Medical, Dental, and Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance on wellness β€’ Annual allowance towards childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement: 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and pension plans internationally β€’ Monthly allowance to dogfood the app β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $185K - $215K

Business Operations
Cross-functional Leadership
Data Analysis
Verified Source
Posted about 1 month ago
Whatnot

Business Operations Manager/Sr Manager - French Speaking

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$185K - 215K a year

Lead large, critical initiatives to unlock growth and scale the company across international markets. | 5-6+ years in consulting, investment banking/private equity, or fast-growing startup with professional French fluency and strong communication skills. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» The Role The Business Operations Manager / Senior Manager plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot's leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems. This role is a terrific introduction to Whatnot, and allows impactful individuals to learn about the business while contributing to a variety of high-impact, critical initiatives. β€’ Take Whatnot global: Our team helped launch Whatnot across the United Kingdom, France, Germany, and Canada, and is now focused on helping these markets scale β€” partnering with Product and Engineering to ensure international needs are built into scalable, global solutions, conducting primary research to identify high-impact opportunities across product, pricing, and incentives, and owning the key metrics that define success in each market including buyer and seller funnels, growth, marketing investments, and margin dynamics β€’ Scale our marketing engine: As Whatnot dramatically scales its investment in marketing, bring business-side rigor to how capital is deployed, measured, and prioritized β€” deep-diving into complex channel decisions, building nascent capabilities, and ensuring the org and hiring roadmap keeps pace with our ambitions β€’ Build a great business: Partner with StratFin and Data to ensure we are building a healthy, durable business β€” leading analyses across our key margin levers and growth investments, informing pricing decisions, and translating findings into concrete recommendations and actions for leadership β€’ Help Whatnot run better: Build tooling to serve as a single source of truth for tracking progress against aggressive goals, highlighting key metrics, resource allocation, and blockers β€” helping teams stay lean and iterate faster β€’ Deliver for our users: Be among the first to pressure-test new products and capabilities Whatnot is building, partnering with Product, Engineering, and Operations to translate what we learn into initiatives that improve the buyer and seller experience β€” and owning resolution of high-impact issues end-to-end when things go wrong πŸ‘‹ You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. β€’ Bachelor's degree in Business, Economics, or related field β€’ 5-6+ years experience in consulting, investment banking/private equity, or a fast-growing startup β€’ Professional fluency in French, with strong written and verbal communication skills β€’ Able to move remarkably fast with little structure, guidance β€’ Curious to learn about different parts of the business and how to pull certain levers to grow faster β€’ Ability to operate independently and go deep on ambiguous projects β€’ Demonstrated ability to work and influence cross-functionally. You are proactive, great at communicating with different audiences and can bring stakeholders on-board. You seek out and have a track record for driving change and impact in a fluid, unstructured working environment β€’ Fluency in using AI tools to enhance problem-solving, analysis, and execution across a wide range of business challenges πŸ™ Nice to Have β€’ Experience working on a marketplace or a two-sided platform β€’ Experience or passion for buying and selling in online marketplace communities β€’ Proficiency with SQL & dashboards πŸ’°Compensation For US-based applicants: $185,000/year - 215,000/year + benefits + stock options The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not equity in the form of stock options, or benefits (more details below). 🎁 Benefits β€’ Flexible Time off Policy and Company-wide Holidays (including a summer and winter break) β€’ Health Insurance options including Medical, Dental, and Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance on wellness β€’ Annual allowance towards childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement: 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and pension plans internationally β€’ Monthly allowance to dogfood the app β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $185K - $215K

business operations
cross-functional leadership
strategic analysis
Verified Source
Posted about 1 month ago
Whatnot

Software Engineer, Logistics Platform

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$190K - 230K a year

Build and own backend logistics platform systems improving data quality, observability, and operational debugging. | Senior-level experience building and owning backend/platform systems with strong product judgment and collaboration skills in complex logistics or marketplace environments. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role Shipping is one of the most operationally complex and business-critical parts of Whatnot. It directly shapes buyer trust, seller confidence, CX burden, trust and enforcement decisions, and shipping economics. The Logistics Platform team builds the shared systems, data, and capabilities beneath shipping on Whatnot. That includes core logistics data, tracking and scan normalization, platform interfaces, and the observability and investigation surfaces that other teams rely on. We’re looking for a Senior Software Engineer, Logistics Platform to help make those systems more trustworthy, operable, and easy to build on. This is a product-minded platform role: much of the work is internal-facing, but the impact is very external β€” better buyer and seller experience, fewer support issues, stronger trust decisions, and better margin outcomes. As a Software Engineer On Logistics Platform, You Will β€’ Build and improve source-of-truth systems, APIs, and internal platform interfaces that other teams depend on for logistics workflows and decisions. β€’ Own backend and platform work across logistics data quality, shipment state normalization, observability, and operational debugging surfaces. β€’ Partner closely with Product, Data Science, CX, Ops, Trust, and Finance to turn messy real-world logistics problems into durable systems and better user outcomes. β€’ Improve the correctness, timeliness, and usability of the logistics data that powers support, trust, product, and operational workflows. β€’ Build tooling, monitoring, and debugging primitives that help teams detect problems earlier and get to truth faster. β€’ Use AI thoughtfully in day-to-day engineering work to improve quality, learning speed, debugging, and execution β€” while keeping a strong independent bar for correctness and risk judgment. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Los Angeles hub. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. We’re Especially Excited About Candidates Who Have β€’ Experience building and owning meaningful backend or platform systems in production at the senior scope β€” i.e. developing and owning moderate-to-complex software, disambiguating meaningful problems, and collaborating effectively with stakeholders and cross-functional partners. β€’ Strong product judgment and the ability to connect technical work to user impact, business outcomes, and explicit trade-offs. β€’ Experience in complex marketplace, coordination, delivery, fulfillment, trust, or post-purchase systems where software decisions interact with messy real-world state. β€’ Strong instincts around data quality, source-of-truth systems, observability, and operational debugging. β€’ A thoughtful approach to AI: not just using AI for more output, but using it to improve the quality of engineering work while knowing where verification and independent judgment still matter. β€’ Comfort operating in fast-moving, high-ownership environments with ambiguity and shifting priorities. Nice To Have β€’ Experience in adjacent domains like rideshare coordination, food delivery, marketplace fulfillment, trust/risk operations, or order tracking and exception-handling systems. β€’ Experience working on a marketplace or other two-sided platform. β€’ Direct experience in logistics, shipping, or fulfillment systems. 🎁 Benefits β€’ Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) β€’ Health Insurance options including Medical, Dental, Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance for wellness β€’ Annual allowance towards Childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally β€’ Monthly allowance to dogfood the app β€’ All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $190K - $230K

API design
Backend development
Observability
System architecture
Mentorship
Verified Source
Posted about 1 month ago
Whatnot

Software Engineer, Logistics Platform

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$190K - 230K a year

Build and improve backend logistics platform systems and APIs to enhance shipping workflows and user experience. | Senior-level experience owning backend/platform systems, strong product judgment, and familiarity with logistics or marketplace systems. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role Shipping is one of the most operationally complex and business-critical parts of Whatnot. It directly shapes buyer trust, seller confidence, CX burden, trust and enforcement decisions, and shipping economics. The Logistics Platform team builds the shared systems, data, and capabilities beneath shipping on Whatnot. That includes core logistics data, tracking and scan normalization, platform interfaces, and the observability and investigation surfaces that other teams rely on. We’re looking for a Senior Software Engineer, Logistics Platform to help make those systems more trustworthy, operable, and easy to build on. This is a product-minded platform role: much of the work is internal-facing, but the impact is very external β€” better buyer and seller experience, fewer support issues, stronger trust decisions, and better margin outcomes. As a Software Engineer On Logistics Platform, You Will β€’ Build and improve source-of-truth systems, APIs, and internal platform interfaces that other teams depend on for logistics workflows and decisions. β€’ Own backend and platform work across logistics data quality, shipment state normalization, observability, and operational debugging surfaces. β€’ Partner closely with Product, Data Science, CX, Ops, Trust, and Finance to turn messy real-world logistics problems into durable systems and better user outcomes. β€’ Improve the correctness, timeliness, and usability of the logistics data that powers support, trust, product, and operational workflows. β€’ Build tooling, monitoring, and debugging primitives that help teams detect problems earlier and get to truth faster. β€’ Use AI thoughtfully in day-to-day engineering work to improve quality, learning speed, debugging, and execution β€” while keeping a strong independent bar for correctness and risk judgment. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Los Angeles hub. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. We’re Especially Excited About Candidates Who Have β€’ Experience building and owning meaningful backend or platform systems in production at the senior scope β€” i.e. developing and owning moderate-to-complex software, disambiguating meaningful problems, and collaborating effectively with stakeholders and cross-functional partners. β€’ Strong product judgment and the ability to connect technical work to user impact, business outcomes, and explicit trade-offs. β€’ Experience in complex marketplace, coordination, delivery, fulfillment, trust, or post-purchase systems where software decisions interact with messy real-world state. β€’ Strong instincts around data quality, source-of-truth systems, observability, and operational debugging. β€’ A thoughtful approach to AI: not just using AI for more output, but using it to improve the quality of engineering work while knowing where verification and independent judgment still matter. β€’ Comfort operating in fast-moving, high-ownership environments with ambiguity and shifting priorities. Nice To Have β€’ Experience in adjacent domains like rideshare coordination, food delivery, marketplace fulfillment, trust/risk operations, or order tracking and exception-handling systems. β€’ Experience working on a marketplace or other two-sided platform. β€’ Direct experience in logistics, shipping, or fulfillment systems. 🎁 Benefits β€’ Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) β€’ Health Insurance options including Medical, Dental, Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance for wellness β€’ Annual allowance towards Childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally β€’ Monthly allowance to dogfood the app β€’ All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $190K - $230K

Backend Development
API Design
System Architecture
Verified Source
Posted about 1 month ago
Whatnot

Software Engineer, Logistics Platform

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$190K - 230K a year

Build and improve backend logistics platform systems and APIs to enhance shipping workflows and user outcomes. | Senior-level experience building backend/platform systems with strong product judgment, data quality focus, and ability to operate in fast-moving environments. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role Shipping is one of the most operationally complex and business-critical parts of Whatnot. It directly shapes buyer trust, seller confidence, CX burden, trust and enforcement decisions, and shipping economics. The Logistics Platform team builds the shared systems, data, and capabilities beneath shipping on Whatnot. That includes core logistics data, tracking and scan normalization, platform interfaces, and the observability and investigation surfaces that other teams rely on. We’re looking for a Senior Software Engineer, Logistics Platform to help make those systems more trustworthy, operable, and easy to build on. This is a product-minded platform role: much of the work is internal-facing, but the impact is very external β€” better buyer and seller experience, fewer support issues, stronger trust decisions, and better margin outcomes. As a Software Engineer On Logistics Platform, You Will β€’ Build and improve source-of-truth systems, APIs, and internal platform interfaces that other teams depend on for logistics workflows and decisions. β€’ Own backend and platform work across logistics data quality, shipment state normalization, observability, and operational debugging surfaces. β€’ Partner closely with Product, Data Science, CX, Ops, Trust, and Finance to turn messy real-world logistics problems into durable systems and better user outcomes. β€’ Improve the correctness, timeliness, and usability of the logistics data that powers support, trust, product, and operational workflows. β€’ Build tooling, monitoring, and debugging primitives that help teams detect problems earlier and get to truth faster. β€’ Use AI thoughtfully in day-to-day engineering work to improve quality, learning speed, debugging, and execution β€” while keeping a strong independent bar for correctness and risk judgment. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Los Angeles hub. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. We’re Especially Excited About Candidates Who Have β€’ Experience building and owning meaningful backend or platform systems in production at the senior scope β€” i.e. developing and owning moderate-to-complex software, disambiguating meaningful problems, and collaborating effectively with stakeholders and cross-functional partners. β€’ Strong product judgment and the ability to connect technical work to user impact, business outcomes, and explicit trade-offs. β€’ Experience in complex marketplace, coordination, delivery, fulfillment, trust, or post-purchase systems where software decisions interact with messy real-world state. β€’ Strong instincts around data quality, source-of-truth systems, observability, and operational debugging. β€’ A thoughtful approach to AI: not just using AI for more output, but using it to improve the quality of engineering work while knowing where verification and independent judgment still matter. β€’ Comfort operating in fast-moving, high-ownership environments with ambiguity and shifting priorities. Nice To Have β€’ Experience in adjacent domains like rideshare coordination, food delivery, marketplace fulfillment, trust/risk operations, or order tracking and exception-handling systems. β€’ Experience working on a marketplace or other two-sided platform. β€’ Direct experience in logistics, shipping, or fulfillment systems. 🎁 Benefits β€’ Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) β€’ Health Insurance options including Medical, Dental, Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance for wellness β€’ Annual allowance towards Childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally β€’ Monthly allowance to dogfood the app β€’ All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $190K - $230K

Backend Development
API Design
Observability
Logistics Systems
AI Integration
Verified Source
Posted about 1 month ago
Whatnot

Category Marketing Manager

Whatnotβ€’New York, NYβ€’Full-time
View Job
Compensation$126K - 165K a year

Lead marketing campaigns and buyer acquisition initiatives to grow category demand and manage influencer relationships. | 4+ years marketing experience, strong project management skills, data-driven, versatile marketer comfortable in fast-paced startup environments. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role As a marketing manager at Whatnot, you’re responsible for being the driver of hyper-growth and helping sellers grow their businesses fast. You're quick to understand users and communities across any category you’re staffed against, whether it's beauty, trading cards, or anything in between. You’re an expert in developing and executing marketing plans centered around generating demand from new and existing buyers. You love problem-solving and working across multiple marketing leversβ€”from designing digital events, building influencer relationships and developing creator content integrations to crafting paid creative ads and partnering with Whatnot sellers on engaging campaigns. β€’ Own buyer acquisition across a priority category, devising campaigns and events that generate buzz and grow demand for your category β€’ Own the end-to-end planning and execution of on-platform events, product releases and other community moments across multiple channels β€’ Manage a portfolio of influencers, including being the DRI for the relationship, content ideation, execution, and reporting β€’ Partner with other marketers, such as social or paid creative to develop plans that support tentpole campaigns for your category, along with providing them category insights on an on-going basis. β€’ Measure and iterate on the effectiveness of category marketing initiatives We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, Los Angeles, Seattle, or New York City hub. πŸ‘‹ You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. β€’ You have 4+ years of marketing experience in a fast paced environment. Experience at a high-growth startup, marketplace or creator-focused platform is a plus β€’ You’re a versatile marketer who can flex across strategy and execution, solve problems quickly, and own initiatives across multiple channels. β€’ You have strong project management skills and know how to lead complex, cross-functional initiatives to deliver high impact outcomes β€’ You’re data driven, have experience tracking KPIs and monitoring success for marketing programs β€’ You are scrappy and flexible enough to work in a fast-paced startup environment with limited guidance, and are comfortable pivoting quickly as needed πŸ™ Nice to Have β€’ Experience with graphic design and video editing tools (e.g. Creative Suite, Figma). β€’ Experience working with data analytics and AI tools, such as SQL, Hex, or Sigma. β€’ Passion for creator communities and/or Whatnot categories (e.g. vintage clothing, collectibles) β€’ Experience buying and selling in online marketplaces. 🎁 Benefits β€’ Generous Holiday and Time off Policy β€’ Health Insurance options including Medical, Dental, Vision β€’ Work From Home Support β€’ Home office setup allowance β€’ Monthly allowance for cell phone and internet β€’ Care benefits β€’ Monthly allowance for wellness β€’ Annual allowance towards Childcare β€’ Lifetime benefit for family planning, such as adoption or fertility expenses β€’ Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally β€’ Monthly allowance to dogfood the app β€’ All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). β€’ Parental Leave β€’ 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $126K - $165K

Product Development
Project Management
Customer Insights
Verified Source
Posted about 1 month ago
Whatnot

Strategy & Operations Manager/Senior Manager, Commerce

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$167K - 275K a year

Lead strategy and operations initiatives to improve post-purchase processes and scalability. | 8-10 years in strategy and operations with strong analytical and leadership skills. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role The Commerce Strategy & Operations team drives business decisions across our entire marketplace ecosystem, including buyer experience, seller experience, trust & risk, fraud, logistics and payments. In this role, you will: Set and drive the strategy for post-purchase operations, partnering closely with Product, Engineering, and Operations to deliver scalable, high-quality experiences for Whatnot’s users Translate insights from operational data and user interactions into priorities, roadmaps, and initiatives that improve quality, speed, and scalability Lead complex, cross-functional initiatives from problem definition through execution, ensuring alignment, accountability, and measurable outcomes Design and implement scalable processes, systems, and operating models that support Whatnot’s growth and evolving user needs Serve as a strategic thought partner to senior leaders, providing data-driven recommendations and tradeoffs to inform decision-making Continuously assess operational performance, identifying opportunities to improve efficiency, resilience, and user experience Team members in this role are required to be within commuting distance of our New York, San Francisco, Phoenix, or Los Angeles hubs. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next Commerce Strategy & Operations team member, you should have 8 - 10 years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations), plus: Proven experience developing and executing strategies that drive scalable, high-quality operations in ambiguous, fast-paced environments Strong analytical judgment, with the ability to synthesize quantitative and qualitative insights into clear recommendations and decisions Demonstrated success leading large, cross-functional initiatives from concept through execution Ability to identify operational inefficiencies and design scalable processes, systems, and operating models to support long-term growth Excellent communication and stakeholder management skills, with the ability to influence across Product, Engineering, Operations, and senior leadership Proficiency in data analysis and reporting tools; experience with SQL and analytics platforms (e.g., Looker, Sigma, Hex) is a plus 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Care benefits Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app Parental Leave Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. $167K - $275K β€’ Offers Equity The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

Strategy development
Cross-functional leadership
Data analysis
Direct Apply
Posted about 2 months ago
Whatnot

Strategy and Operations Manager, Revenue Operations

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$167K - 185K a year

Support revenue operations through data analysis, strategic projects, and cross-team collaboration to grow seller base and partnerships. | Experience in consulting, finance, strategy, business operations or analytics with strong analytical and communication skills, comfortable in fast-paced ambiguous environments. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role This role sits on our Revenue Operations team, which supports our Sales and Post Sales Teams in growing our seller base and partnerships. Work closely with the data team on reporting and analyzing performance data and recommend course corrections as needed Take on key strategic and operational special projects that move the business forward and help us scale Work with the post sales GTM team to build and develop playbooks and documentation Support GTM leaders in identifying and presenting data and insights Support category team with analysis and success measurement of initiatives Work closely with the GTM launch, category, and central ops functions to ensure smooth operation and clear division of responsibility Understand the competitive landscape and develop strategies to grow Whatnot’s market position Analyze and understand the live selling and broader market to stay on top trends and inform our GTM strategy Partner with the ops and product teams to ensure broad cross functional alignment and make sure our GTM efforts are set-up for success We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role are required to be within commuting distance of our Los Angeles, San Francisco, or New York City hubs. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. Past experience in consulting of finance and/or past experience in strategy, business operations or analytics at a high growth start-up Strong strategic sense with the ability to balance data driven insights and business instincts Exceptionally analytical with the ability to develop high level insights while not being afraid to get down and dirty with the data Excellent executive communication skills. You can show and explain insights to a variety of audience types Excellent data skills including strength with SQL and excel Experience supporting the post sales motion of a GTM org You have been a top performer wherever you have worked Comfort working exceptionally fast in an ambiguous work environment Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company πŸ™ Nice to Have Experience working on a marketplace or a two-sided platform Passion for creator communities, existing product categories on Whatnot, and/or new verticals that are uniquely suited for live e-commerce Experience buying and selling in online marketplaces communities 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Care benefits Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app Parental Leave Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. $167K - $185K β€’ Offers Equity The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

Strategic analysis
Data reporting
Cross-functional collaboration
Direct Apply
Posted about 2 months ago
Whatnot

Staff Software Engineer, Data - Analytics Platform

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$207K - 290K a year

Design and implement data architectures and pipelines to support analytics and business growth. | 7+ years in data or software engineering with expertise in data warehouses, event-driven architectures, and modern data tooling. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role Data is crucial to Whatnot’s mission to bring people together through commerce. As our newest Data Engineer , you’ll build and scale the systems that power data-driven decisions across the company. You’ll work directly with stakeholders across the business - such as product, sales, marketing, finance, and trust teams - to design reliable data architectures, ship resilient pipelines, and create the foundational data products that power Whatnot’s internal and external growth. On any given day, you will: Own data architecture end-to-end. Define how we capture, model, and serve critical business dataβ€”then implement it in production. You’ll make architectural decisions around storage formats, compute patterns, and SLAs that balance cost, scalability, and consistency. Build mission-critical pipelines. Develop and operate streaming and batch data workflows that process high-volume events across multiple domainsβ€”user activity, transactions, experimentation, marketing performance, and operational telemetryβ€”with tight guarantees for latency, completeness, and accuracy. Design and implement canonical models. Create domain-oriented data models that serve as the source of truth for analytics, ML, and real-time applications. Establish and enforce modeling standards, ownership boundaries, and data contracts across teams. Enforce data quality at scale. Build tests, lineage, monitoring, and reconciliation systems that make every dataset observable and every anomaly actionable. Automate operational workflows. Partner with business systems and platform teams to eliminate manual data handoffs and reconcile data across services, warehouses, and external systems. Enable insights and experimentation. Support analytics, ML, and product engineering teams by exposing high-quality, low-latency data through semantic layers, APIs, and real-time query systems. Due to the cross-functional nature of this role, candidates will be matched to multiple teams based on need and experience, including product, analytics, or data platforms teams. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. Have 7+ years of experience as a data or software engineer building data warehouses, distributed data systems, or event-driven architectures. Can design and implement data models using dimensional, Data Vault, or ledger-style techniques that support analytical and transactional workloads. Have deep hands-on expertise with modern data tooling across ingestion (e.g., Kafka, Debezium), transformation (dbt, Spark, Flink), orchestration (Dagster, Airflow), and observability (Monte Carlo, Great Expectations). Have operated cloud data warehouses such as Snowflake, BigQuery, or Redshift, including schema design, cost optimization, and workload tuning. Are comfortable writing production-grade code in Python or SQL languages, and integrating with CI/CD and infrastructure-as-code workflows. Enjoy partnering across disciplines β€”engineering, product, analyticsβ€”to translate messy business requirements into elegant data systems. Thrive as a self-starter in a fast-moving environment, owning both the technical design and the operational outcomes of your work. If designing the data backbone that powers Whatnot’s growth, insights, and product innovation excites you, we’d love to meet you. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, Los Angeles, and San Francisco hubs. πŸ’°Compensation For Full-Time (Salary) The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Care benefits Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app Parental Leave Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. $207K - $290K The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

API design
System architecture
Software development
Direct Apply
Posted about 2 months ago
WH

Staff Software Engineer, Ads

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$245K - 290K a year

Design and lead implementation of scalable, low-latency backend ad auction systems. | 8+ years backend/distributed systems experience with strong distributed systems fundamentals and leadership in high-load environments. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role Ads is a growing engineering team dedicated to building the systems that help Whatnot sellers grow their businesses. Our products operate at the intersection of marketplace dynamics, auction mechanics, ranking, and distributed systems. As an engineer on the Ads team, you will shape the technical foundation of Whatnot’s advertising marketplace. You’ll design auction systems that allocate limited buyer attention across sellers, balance marketplace and customer outcomes, and operate reliably at Whatnot’s scale. This includes bidding, pricing, pacing, ranking, forecasting, and real-time decision-making. This role requires strong technical judgment, comfort navigating ambiguous domains, and the autonomy to lead foundational projects from inception through production. You’ll work closely with product, machine learning, and infrastructure teams to make sound trade-offs and ship high-impact systems quickly without compromising quality. In this role, you will… Architect and lead the implementation of high-throughput, low-latency backend systems that power ad auctions, bidding, pacing, ranking, and delivery. Design auction mechanisms that balance seller value, buyer experience, marketplace efficiency, and long-term ecosystem health. Build foundational services for budget management, allocation, forecasting, experimentation, attribution, and measurement. Develop reliable integrations between real-time auction services, machine learning models, data pipelines, and marketplace systems. Own the performance, resilience, observability, and scalability of critical services throughout their production lifecycle. Define service contracts, architectural patterns, fault-isolation strategies, and capacity plans for systems used by multiple product teams. Lead technical decisions for new auction and monetization capabilities, including how experiments graduate into durable platform infrastructure. Partner with product and machine learning teams to translate marketplace problems into practical backend and algorithmic solutions. Lead design and code reviews, mentor senior engineers, and raise the engineering bar across system design, testing, deployment, and operations. Participate in incident response, root-cause analysis, and postmortems for critical production systems. Develop the technical roadmap for auction infrastructure and connect foundational investments to measurable seller, buyer, and marketplace outcomes. πŸ‘‹ You Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here. As our next Staff Software Engineer you should have: Bachelor’s degree in Computer Science, a related field, or equivalent work experience 8+ years (for Staff) or 10+ years (for Senior Staff) of backend/distributed systems engineering experience. Strong mastery of distributed systems fundamentals: consensus, partitioning, replication, coordination, sharding, state management, etc. Deep experience with high-throughput, low-latency services and stream processing (e.g., Kafka, Flink, etc.). Strong software design, algorithmic, and data-structure skills. Proficiency in one or more languages (e.g., Python, Go) and scripting. Experience with messaging, caches (e.g., Redis, RocksDB), time-series stores, and data pipelines. Proven track record of leading architecture and scaling core systems under high load, especially in an ads, ranking, or ML serving context. Excellent communication skills, ability to influence cross-organizational stakeholders. Proven track record of delivering features end-to-end and can ship products and features lightning-fast without sacrificing quality. Strong ownership instincts β€” capable of driving projects from inception to production and beyond. The ability to pick up on new technologies very quickly. Startup experience at a high-growth company β€” working in fast-paced, rapidly evolving product environments with frequent experimentation (nice to have). Experience with ads systems (bidding, auction, attribution, measurement, etc.), infrastructure, and international commerce (nice to have). πŸ’°Compensation The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Care benefits Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app Parental Leave Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. $245K - $290K β€’ Offers Equity The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

Backend Development
API Design
System Architecture
Direct Apply
Posted about 2 months ago
WH

Staff Software Engineer

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$230K - 290K a year

Lead design and evolution of large distributed systems and act as technical lead for major initiatives. | 8+ years experience, leadership of large technical initiatives, strong backend and frontend skills, and ability to operate in ambiguity. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role We’re hiring Staff Software Engineers across multiple engineering pillars at Whatnot β€” including Buyer Growth, Seller Growth, Trust & Risk, Discovery & Personalization, Search, AI Developer Tools, and Customer Experience. As a Staff Engineer at Whatnot, you will operate as a technical leader within and across teams. You’ll partner with Engineering, Product, Data, Design, and Leadership to define architectures, drive large cross-functional initiatives, and build the distributed systems that power one of the fastest-growing marketplaces in the world. This is a high-impact role for engineers who thrive in fast-moving environments and want to shape systems that directly influence millions of buyers and sellers. What You’ll Do: Lead the design and evolution of large, distributed systems that power live auctions, payments, search, recommendations, trust systems, growth funnels, and more. Own ambiguous, high-leverage technical problems from inception to production β€” and set the long-term architectural direction. Act as the technical lead for major initiatives, driving alignment across multiple teams without formal management authority. Balance urgency and technical excellence, making principled trade-offs that unlock rapid iteration without sacrificing long-term scalability. Raise the engineering bar through design reviews, mentorship, and hands-on contributions to critical systems. Partner with leadership to identify the highest-impact investments for scaling reliability, performance, and developer velocity. Help Whatnot scale through its next phase of hypergrowth, ensuring our systems remain resilient as we expand globally. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Los Angeles, New York City, San Francisco, or Seattle hub. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next Staff Software Engineer, you likely have: Bachelor’s degree in Computer Science, a related field, or equivalent practical experience. 8+ years of full-time software engineering experience, including experience at high-growth technology companies that saw significant year-over-year user or revenue growth. A proven track record of leading large technical initiatives in fast-scaling environments. Experience designing and evolving distributed systems at scale such as service-oriented architectures, event-driven systems, real-time systems, high-throughput APIs, data pipelines. A strong foundation in backend and frontend development. You’re comfortable moving between layers and integrating systems end-to-end across a variety of languages and technologies (we primarily use Python, Elixir, JavaScript). A strong sense of urgency and ownership. You move quickly, unblock teams, and know when to dive deep versus drive alignment. Demonstrated ability to act as the technical lead of a team or initiative without direct people management responsibility. Experience influencing architecture and technical strategy across multiple teams. Excellent product instincts. You understand how technical decisions translate into user and business impact. The ability to operate effectively in ambiguity, defining problems clearly and bringing structure to complex spaces. A track record of mentoring engineers and elevating engineering quality through design rigor and thoughtful feedback. 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Care benefits Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app Parental Leave Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. $230K - $290K β€’ Offers Equity The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

API Design
Distributed Systems
Frontend and Backend Development
Direct Apply
Posted about 2 months ago
WH

Senior Software Engineer

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$207K - 230K a year

Design and deliver scalable distributed systems and lead complex technical projects with cross-functional collaboration. | 5+ years software engineering experience with strong system design skills, project ownership, and mentorship capabilities. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role We're hiring Senior Software Engineers across multiple engineering pillars at Whatnot β€” including Buyer Growth, Seller Growth, Trust & Risk, Discovery & Personalization, Search, Customer Experience, and Core Infrastructure. As a Senior Software Engineer, you'll own the design and delivery of complex product and platform systems that power one of the fastest-growing marketplaces in the world. You'll partner closely with Product, Design, Data, and Engineering to turn ambiguous problems into scalable solutions that create meaningful impact for millions of buyers and sellers. Our engineering teams are rebuilding and evolving large distributed systems to support rapid growth, increasing marketplace complexity, and real-time commerce at global scale. You'll play a key role in shaping these systems while helping your team move quickly without compromising technical quality. What You’ll Do: Design, build, and operate scalable distributed systems that power core marketplace experiences. Own complex technical projects from inception through production, balancing speed, reliability, and long-term maintainability. Break down ambiguous product and platform problems into clear technical solutions and drive them to completion. Lead the engineering execution of projects, coordinating with multiple engineers and cross-functional partners to deliver high-impact outcomes. Raise the technical bar through thoughtful code reviews, design discussions, operational excellence, and mentorship. Make pragmatic technical decisions that enable the team to move quickly while building for long-term scale. Continuously identify opportunities to improve developer velocity, system reliability, and customer experience. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Los Angeles, New York City, San Francisco, or Seattle hub. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next Senior Software Engineer, you likely have: 5+ years of full-time software engineering experience, ideally in high-growth technology companies. Experience building and operating scalable backend or full-stack systems in production. A track record of independently owning complex technical projects from design through launch. Experience breaking down ambiguous product or platform problems into practical technical solutions. Strong system design skills and experience building reliable, maintainable distributed systems. The ability to lead engineering execution for initiatives involving multiple engineers while partnering effectively with Product, Design, Data Science, and other cross-functional teams. A strong bias toward actionβ€”you move with urgency, make thoughtful trade-offs, and consistently deliver high-impact work. Excellent product instincts. You prioritize customer and business impact and can clearly articulate why the work you're doing matters. The ability to solve new and unfamiliar technical challenges with a high degree of autonomy. A track record of mentoring teammates and contributing to a collaborative, high-performing engineering culture. Technical Environment: We primarily use Python, Elixir, and JavaScript across backend and frontend systems, with infrastructure powered by modern cloud and data platforms. Experience with these technologies is a plus, but we care most about strong engineering fundamentals and the ability to learn quickly. 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Care benefits Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app Parental Leave Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. $207K - $230K β€’ Offers Equity The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

API Design
Distributed Systems
Frontend and Backend Development
Direct Apply
Posted about 2 months ago
Whatnot

Senior Manager / Director, Carrier Operations

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$234K - 325K a year

Lead and manage all aspects of carrier operations including performance monitoring, pricing, disruption response, cost integrity, relationships, and team development. | 8-12+ years in parcel/carrier operations or logistics with strong analytical skills, cross-functional leadership, and team management experience. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role Every package that moves between a Whatnot seller and buyer touches a carrier β€” and shipping is one of the largest cost and experience levers in the business. As Senior Manager / Director of Carrier Operations, you will own Whatnot's global carrier function end to end: the relationships, the economics, the operating rhythm, and the team behind them. Our network spans domestic and international parcel carriers (USPS, UPS, FedEx, Royal Mail, DHL, DPD, Mondial Relay, Canada Post, Australia Post, and more) as well as shipping integrators like Shippo and Sendcloud. In this role you will: Own carrier performance monitoring. Build and run the daily/weekly monitoring of shipping health β€” margin, on-time delivery, label generation success, scan rates, surcharge and refund rates, and CX contact volume β€” define the topline carrier KPIs, surface degradation early, and drive issues to resolution with the right internal and external owners. Own carrier pricing. Understand and size every carrier price change (rate cards, surcharges, fuel, zone remapping), decide with Product/Eng and business leadership whether and how to pass changes through, coordinate customer communications and CX readiness, and hold carriers accountable to advance notice on pricing and data changes. Lead disruption response. Monitor and respond to carrier API changes, tariffs and regulatory shifts (e.g., de minimis changes), carrier policy updates, and weather events β€” quarterbacking coordinated cross-functional responses with Product, Engineering, CX, Trust & Safety, and Public Policy. Own shipping cost integrity. Run the invoice reconciliation process across all carriers and integrators, ensure carrier charges map correctly to internal data, drive rate shadowing to catch mispricing, and partner with Accounting, Strategic Finance, and Analytics to reconcile margin reporting into a single trusted source of truth. Manage carrier relationships and negotiations. Own the weekly/biweekly operating cadence with each carrier and integrator, set agendas that drive our priorities, escalate and resolve operational issues (rate card mismatches, incorrect surcharges, RTS spikes, collections delays), and lead or support rate negotiations, RFPs, and contract changes. Recover money we're owed. Own claims at scale (thousands of loss/damage claims per week), bulk claims programs, unused label refunds, and overcharge credits β€” a direct, measurable margin lever. Own carrier-side seller and CX operations. Oversee high-value stuck-shipment resolution, BYOL support, seller collections, hazmat violation management, and carrier violation remediation in partnership with Account Managers and Support. Launch and scale. Onboard new carriers, service levels, lanes, and markets β€” from commercial diligence through data integration and ramp β€” and set the 12-18 month strategy for the carrier function as Whatnot's volume and international footprint grow. Build and lead the team. Manage and develop a team of carrier operations analysts and associates, define clear ownership across monitoring, pricing, reconciliation, and escalations, and identify what to automate, playbook, or hand off as we scale. πŸ‘‹ You Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our Senior Manager / Director of Carrier Operations you should have: 8-12+ years of experience in parcel/carrier operations, logistics, transportation procurement, or marketplace operations β€” ideally at a high-volume ecommerce company, marketplace, 3PL, integrator, or carrier Experience owning carrier relationships and negotiations, including rate cards, surcharges, SLAs, and contract terms across multiple domestic and international carriers Deep fluency in parcel economics and cost integrity: rate structures, fuel and peak surcharges, VAT/tax treatment, FX, invoice audit and reconciliation, and claims recovery Strong analytical rigor β€” you're comfortable owning shipping margin down to the invoice line and reconciling numbers across finance, accounting, and analytics systems; SQL and tools like Sigma, Hex, or Looker are a strong plus Proven cross-functional leadership: you can align Product, Engineering, Finance, CX, and external partners around a plan, and run a tight operating cadence with vendors Experience managing and developing a team, including building playbooks and delegating standardized work Calm, structured incident response instincts β€” you're the person people want running point when a carrier changes an API, a lane starts failing, or a tariff lands International shipping and cross-border experience (customs, duties, de minimis, VAT) strongly preferred Ability to think strategically and execute methodically in a fast-moving, ambiguous environment 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Care benefits Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app Parental Leave Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. $234K - $325K β€’ Offers Equity The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

Carrier Operations Management
Logistics
Supplier Performance
Cost Optimization
Cross-Functional Leadership
Direct Apply
Posted about 2 months ago
Whatnot

Product Manager, Logistics

Whatnotβ€’Anywhereβ€’Full-time
View Job
Compensation$250K - 405K a year

Lead product strategy and execution for logistics systems impacting shipping and marketplace economics. | 7+ years product management experience with strong cross-functional collaboration and data-driven mindset. | πŸš€ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. πŸ’» Role As a Product Manager on the Logistics team, you will shape the systems and experiences that power how anything gets shipped on Whatnot. This team sits at the center of the platform, and is critical to the success of every single order on Whatnot. Your work will directly impact seller success, buyer trust, and the economics of our marketplace. Ensure that anything can be sold and fulfilled on Whatnot. Identify shipping options that unlock new categories, countries, and seller segments across our global marketplace. Accomplish best-in-class shipping reliability as measured by on-time scan rates and fulfillment standards by building tools and systems that enable sellers to ship quickly and consistently. Improve shipping affordability and transparency by designing pricing, bundling, and carrier solutions that are simple, competitive, and easy to understand. Drive sustainable logistics economics by building scalable infrastructure, data systems, and user experiences that balance buyer experience, seller needs, and business outcomes. You will partner closely with Engineering, Design, Data Science, Operations, and external partners to deliver both user-facing experiences and the underlying platform that supports logistics across Whatnot. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, Seattle, Los Angeles, or New York City hubs. πŸ‘‹ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next Product Manager, Logistics you should have: 7+ years of product management experience, with a track record of owning product strategy, roadmap, and execution while balancing short and long-term goals. Strong product judgment with the ability to balance buyer experience, seller needs, and business economics Experience building or scaling complex systems that combine user experience with underlying platform or infrastructure A data-driven mindset with experience defining metrics, running experiments, and using insights to drive decisions Ability to operate across ambiguity, identify high-leverage opportunities, and drive execution across multiple teams Excellent cross-functional collaboration skills, with experience partnering closely with Engineering, Design, and Operations πŸ™ Nice to Have Experience with shipping, fulfillment, or multi-sided marketplaces with logistics components Experience in a marketplace, logistics, or systems-heavy environment 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Care benefits Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app Parental Leave Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. πŸ’› EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. $250K - $405K β€’ Offers Equity The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

Product Management
Logistics
Data-driven Decision Making
Direct Apply
Posted about 2 months ago

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