Whatnot

Assist customers with orders, payments, and issues to ensure a positive experience. | Experience in customer support, familiarity with e-commerce platforms, and support tools. | Location Phoenix, AZ Employment Type Full time Location Type Remote Department Support CX Agents Compensation $27.04 – $31.85 per hour • Offers Equity The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity. Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, Poland, and Australia, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. Role The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right. • Interact with buyers and sellers with a customer first attitude ensuring a positive experience. • Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner. • Become an expert in Whatnot’s product, processes and systems to drive positive outcomes for our users. • Work with other departments to troubleshoot, research and resolve open questions. • Seek out opportunities to eliminate repeat contacts and improve the overall customer experience. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Phoenix, AZ hub. You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background: • Open to overnight shift from 8pm-5am PST • 2+ years of Support experience handling email and/or chat services. • Weekend availability required. • Understanding of E-commerce and Marketplace operations. • Experience with Customer facing systems like Zendesk, Kustomer, or Intercom. • Obsession with customers / being customer first / serving customers. • Proactive problem-solver and process-improver. • Knowledge of Collectibles is a plus. • Bachelor's degree or college experience preferred. • Previous start-up experience is a plus. Benefits • Generous Time off Policy • Health Insurance options including Medical, Dental, Vision • Work From Home Support • Home office setup allowance • Monthly allowance for cell phone and internet • Care Benefits • Monthly allowance for wellness • Annual allowance towards Childcare • Lifetime benefit for family planning, such as adoption or fertility expenses • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally • Monthly allowance to dogfood the app • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). • Parental Leave • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Designing and building scalable web applications, optimizing website performance, and collaborating on development projects. | One year of full-stack development experience with modern frameworks, knowledge of databases, and collaboration tools. | Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. Role We’re looking for a Software Development Engineer who lives at the intersection of engineering, growth, and paid media. You’ll build and own the systems that power performance marketing across channels like Google Paid Search, Meta Ads, TikTok Ads, Product Listing Ads, and attribution platforms such as AppsFlyer. What You'll Do • Build and maintain data pipelines that ingest, normalize, and validate marketing data from platforms like Google Ads, Meta, TikTok, PLA feeds, and AppsFlyer • Create automation tools for bidding, budget pacing, creative rotation, and campaign experimentation • Implement attribution/tracking logic (MMP, SKAN, postbacks, conversion windows, deduplication, incrementality) • Partner closely with Growth, Marketing, and Data teams to turn hypotheses into shippable systems We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Seattle, New York City, San Francisco, or Los Angeles hub. You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. • 5+ years of experience as a Software Development Engineer (or equivalent) • Hands-on experience supporting performance marketing • Strong understanding of paid media platforms: • Google Ads (Paid Search, Shopping / PLA) • Meta Ads • TikTok Ads • Practical experience with AppsFlyer (or similar MMP like Adjust / Branch) • Solid grasp of: • Attribution models (last click, MTA, SKAN, probabilistic vs deterministic) • Conversion tracking and event schemas Campaign structure and optimization levers • Strong backend skills (e.g. Python, Java, Go, or similar) • Experience with data systems (SQL, warehouses, ETL/ELT, streaming is a plus) Nice to Have • Experience with SKAdNetwork, Privacy Sandbox, or ATT impacts • Feed management for PLAs (catalogs, pricing, availability, disapprovals) • Experimentation frameworks (A/B testing, lift studies) • Experience working at a consumer app, marketplace, or e-commerce company Benefits • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) • Health Insurance options including Medical, Dental, Vision • Work From Home Support • Home office setup allowance • Monthly allowance for cell phone and internet • Care benefits • Monthly allowance for wellness • Annual allowance towards Childcare • Lifetime benefit for family planning, such as adoption or fertility expenses • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally • Monthly allowance to dogfood the app • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). • Parental Leave • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $170K - $230K

Lead and optimize global IT infrastructure, enterprise systems, and security to support high-growth operations. | Over 10 years of experience in IT operations or enterprise applications management, with proven leadership in scaling teams and systems in high-growth environments, and expertise in ERP, CRM, cloud platforms, and security. | 🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We are looking for a Head of IT to lead and scale our global IT function. In this role, you will be responsible for the strategic direction, implementation, and optimization of IT infrastructure, service delivery, internal systems, and enterprise applications across the company. You’ll ensure operational excellence, robust system performance, and a secure, scalable environment that supports our high-growth business. Responsibilities: • IT Operations Leadership: Drive the vision and roadmap for global IT operations, including network infrastructure, end-user support, SaaS systems administration, identity management, and endpoint security. • Enterprise Systems Oversight: Lead the design, deployment, and integration of enterprise systems such as GL, ERP (e.g., NetSuite), HRIS, and CRM (e.g., Salesforce), ensuring they are performant, compliant, and aligned with business goals. • Systems Performance & Reliability: Own service availability, incident management, and system reliability across enterprise tools and IT services. Implement robust monitoring, metrics, and escalation procedures. • Security & Compliance: Partner with Security and Compliance teams to implement and enforce data privacy, access controls, device management, and regulatory standards (e.g., SOX, GDPR). • Vendor & SaaS Management: Oversee third-party relationships for IT infrastructure and enterprise software providers. Manage contracts, SLAs, and procurement with an eye toward cost optimization and innovation. • IT Governance & Process Improvement: Establish and evolve ITSM practices, including ticketing workflows, knowledge management, change control, and configuration management. • User Enablement & Support: Build a user-first service culture by continuously improving employee onboarding/offboarding, support ticket resolution, and self-service tooling. • Team Development: Hire, coach, and scale a high-performing IT operations and enterprise applications team, instilling best practices around agility, documentation, and service excellence. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, Los Angeles, and San Francisco hubs. 👋 You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. • As our Head of IT Operations, you should have at least 10+ years of experience in IT operations or enterprise applications management, with 8+ years in people leadership roles • Proven success in managing a blend of IT and enterprise application workstreams across complex, high-growth environments. • Experience scaling and leading teams of IT operations and service professionals to respond to user requests and make project based improvements. • Expertise in ERP (e.g., NetSuite), HRIS (e.g. Workday), CRM (e.g., Salesforce), and cloud platforms (AWS, Azure, or GCP). • Experience with endpoint and device management (e.g., Jamf, Intune), identity systems (Okta, Azure AD), and service tools (Jira, Zendesk). • Deep understanding of application architecture, systems integration, and IT governance. • Strong leadership, communication, and stakeholder engagement skills. • A track record of building high-performing teams and creating scalable systems and services. 💰Compensation For Full-Time (Salary) US-based applicants: For Full-Time (Salary) $230,000/year to $270,000/year + benefits + equity The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. 🎁 Benefits • Generous Holiday and Time off Policy • Health Insurance options including Medical, Dental, Vision • Work From Home Support • Home office setup allowance • Monthly allowance for cell phone and internet • Care benefits • Monthly allowance for wellness • Annual allowance towards Childcare • Lifetime benefit for family planning, such as adoption or fertility expenses • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally • Monthly allowance to dogfood the app • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). • Parental Leave • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Lead global income tax reporting, compliance, and planning, including M&A and transfer pricing strategies. | Extensive experience (12+ years) in corporate tax, with expertise in ASC 740, transfer pricing, R&D credits, and international tax, preferably with a Big 4 background. | 🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We are seeking a Director of Tax Operations to lead global direct taxes. This pivotal role involves leading the daily execution and ongoing development of both U.S. and foreign income tax provision and compliance processes. You will collaborate closely with key internal partners from Controllership, Finance, and Strategic Finance, to grow our international operating model, manage effective tax rates, optimize cash tax flows, and minimize risks and tax exposures. This role reports directly to the Head of Tax. What you’ll do: Own the preparation and review of the quarterly and annual tax provision in compliance with ASC 740, FIN 18, IFRS and other related standards. Manage all aspects of global income tax reporting, including deferred tax assets/liabilities, valuation allowances, uncertain tax positions, and effective tax rate calculations. Own all tax-related accounts on the financial statements, including accurate accounting and reconciliation of global indirect taxes. Support documentation and tax research for income tax strategies, policies and positions. Oversee forecast modeling with respect to future effective tax rates and cash taxes in collaboration with FP&A. Oversee the preparation and filing of federal and state tax income tax returns. Ensure timely and accurate return-to-provision reconciliation adjustments. Drive R&D tax credit studies, ensure compliance with applicable regulations, and collaborate with relevant teams to optimize credit opportunities. Lead tax aspects of M&A, and other strategic transactions, including tax due diligence, structuring analysis, integration planning, and post-transaction compliance. Own global transfer pricing strategy and compliance, including intercompany agreements, calculations, documentation (inc. country-by-country reporting (CbCR), master file, and local file obligations), economic analyses, and support for audits and inquiries. Monitor and analyze legislative and regulatory changes, assessing their impact on the organization's tax positions and financial statements. Lead process optimization initiatives, including evaluating and implementing tax technology tools for greater efficiency and accuracy. Represent the tax team in discussions with external auditors, advisors, and relevant authorities as needed. Support the business on ad-hoc tax inquiries and various tax analyses and filings. Manage and oversee income tax audits and inquiries, working closely with external advisors and internal stakeholders to address and resolve issues This role is required to be within commuting distance of our San Francisco, Los Angeles, Seattle, or New York City hubs. 👋 You Curious about who thrives at Whatnot? We’ve found that bringing a low ego, a growth mindset, and a strong bias toward impact goes a long way here. This role could be a great fit if you have: 12+ years of progressive tax experience, with expertise in ASC 740, SBC, Section 174, R&D tax credits, transfer pricing and tax compliance. Background in public accounting (Big 4 preferred) and corporate income tax in a multinational technology company (two sided marketplace a plus). Strong understanding of global tax compliance and reporting issues. Bachelor's degree in Accounting, Finance, or related field required; CPA and/or MST (Master’s in Taxation) strongly preferred. Expert-level knowledge of U.S. GAAP, international tax principles, and related reporting requirements. Proven track record of process improvement, including the use of tax technology to drive efficiencies. Proven success building and working in high-performing teams. You’re known for empathetic leadership, honest feedback, and developing talent into trusted partners. Solid track record of cross-functional collaboration across finance, engineering, product, and other teams across time zones. A strong ownership mindset. You’re comfortable moving quickly, rolling up your sleeves, and driving results in a rapidly changing environment. 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cell phone and internet Care benefits Monthly allowance for wellness Annual allowance towards Childcare Lifetime benefit for family planning, such as adoption or fertility expenses Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Build and lead global people operations infrastructure, including systems strategy, compliance, and employee lifecycle management, to support rapid scaling and international expansion. | Extensive experience in HR systems, operations, compliance, and international benefits, with a strong background in scaling HR functions in high-growth tech environments. | 🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We are seeking a People Operations & Analytics Lead to build and lead Whatnot's global people operations infrastructure as we scale from 1,000 to 1,500+ employees in 2026 and expand into new international markets. This role owns the full People Operations function — onboarding and offboarding, employee lifecycle administration, HRIS and people systems strategy, compliance and documentation, and the shared services model that enables the entire People organization to operate with excellence at scale. You'll need to be both a systems architect (designing scalable processes, selecting and implementing technology, building analytics capabilities) and an operational executor (ensuring flawless delivery of core people services, managing compliance risk, solving urgent employee issues). You'll report directly to our Chief People Officer, and work in tight partnership with our Head of Total Rewards, People Business Partners, Finance, Legal, and IT to build the operational backbone of our People function — ensuring every employee has a seamless experience from offer through exit, that people data drives business decisions, and that our systems enable growth. Own end-to-end employee lifecycle operations globally, including onboarding, changes (transfers, promotions, leaves), offboarding, documentation management, background checks, I-9/work authorization, and compliance administration. Build and scale the People Help Desk as the front door for all employee questions and requests — ensuring fast response times, proactive issue resolution, knowledge base development, and continuous improvement of self-service capabilities. Lead People systems strategy and implementation, including Workday, Complete, equity platforms, and integration across Finance, IT, and productivity tools. Partner with People Business Partners and Total Rewards to deliver People analytics and insights — quarterly business reviews, attrition analysis, organizational design modeling, headcount planning, and ad hoc strategic analysis. Design and implement scalable people operations processes — documentation, workflows, approval chains, compliance checkpoints — that maintain quality and employee experience while enabling rapid growth and international expansion. Manage global compliance and reporting in partnership with Legal. Build and lead the shared services model for the People team defining scope, staffing, SLAs, and ways of working that allow People Business Partners and Centers of Excellence to focus on strategic work rather than transactional execution. Drive people systems optimization across vendor management, change management for system implementations, integration planning, security and access management, and continuous enhancement of system capabilities. Build, hire, and develop a high-performing People Operations team setting vision, developing talent, and fostering operational excellence. Lead special projects including international expansion (new country setup, entity formation, systems configuration), and transformation initiatives (shared services launch, new HRIS implementations). We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, New York City, Seattle, or Los Angeles hubs. 👋 You Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As the leader of Whatnot's Total Rewards function, you should have 10+ years of progressive Total Rewards experience at high-growth tech companies, including significant time building compensation and benefits programs through hypergrowth and ideally pre-IPO phases, plus: Deep expertise in compensation philosophy, strategy, and methodology — including job architecture, market pricing, equity compensation, pay-for-performance design, and statistical rigor in benchmarking and analysis. Proven track record building and scaling Total Rewards functions from early stage through maturity, including establishing frameworks, systems, processes, and teams that operate with excellence at scale. Strong experience with international Total Rewards — compensation localization, global benefits design, mobility programs, and navigating complex regulatory environments across multiple countries. Exceptional executive presence and stakeholder management — comfortable presenting to Board Compensation Committee, advising C-suite on sensitive compensation matters, and influencing without authority across all levels. Strategic and analytical depth with strong financial acumen — able to build business cases, manage P&L accountability, model scenarios, and translate data into actionable insights and recommendations. Experience leading and developing high-performing teams, including hiring, coaching, and building compensation and benefits professionals who operate as trusted business partners. Systems and operational rigor — hands-on experience implementing and optimizing HRIS, compensation management platforms, and analytics infrastructure to enable scalability. Excellent judgment navigating complexity, ambiguity, and tradeoffs — balancing competitiveness with cost discipline, speed with rigor, consistency with flexibility, and employee experience with business needs. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Lead end-to-end recruiting for G&A and GTM roles, partnering with hiring managers, and building scalable, inclusive hiring processes. | 5+ years of recruiting experience, strong sourcing skills, data-driven approach, and ability to manage multiple high-impact roles. | 🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role • Lead full-cycle recruiting for G&A and GTM roles including teams such as Finance, Legal, People, Strategy & Operations, Marketing, Sales, and Partnerships • Partner closely with hiring managers and senior leaders, bringing a consultative approach to role scoping, hiring strategy, and decision-making • Own multiple searches at once across varying levels of complexity, prioritizing effectively while maintaining a high bar for quality • Proactively source and attract top talent for specialized and competitive roles, leveraging creative sourcing strategies beyond inbound and LinkedIn • Manage the end-to-end candidate experience, from kickoff through offer and close, ensuring a thoughtful, efficient, and inclusive process • Collaborate with hiring managers to develop strong job descriptions, hiring plans, interview rubrics, and evaluation criteria • Gather and incorporate feedback from candidates and stakeholders to continuously improve the recruiting process and candidate experience • Contribute to the growth and development of the recruiting team by sharing best practices and supporting a culture of continuous improvement • Build and refine scalable recruiting processes that support company growth while remaining flexible for nuanced, high-impact hires • Champion inclusive hiring practices and actively seek diverse perspectives across all searches We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, San Francisco, Los Angeles, or Seattle hub. 👋 You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As Our Next Recruiter, You Should Have 5+ Years Of Recruiting Experience For GTM And G&A Teams, In Fast-paced Environments, Plus • You have proven experience as a full-stack recruiter and know how to manage the entire process of a candidate end to end. • You're a sourcer at heart. You enjoy sourcing for your positions and take pride in nurturing and building relationships with passive talent. • You are data-focused. You measure pipeline health to balance your priorities and set hiring manager expectations. • You're comfortable with ownership. Whatnot is one of the fastest-growing startups in history, and hiring is key to our success. You should feel comfortable moving uncomfortably fast, managing multiple roles, and being accountable for your work. • You provide an incredible candidate experience. You know that a job search can be nerve-racking and you prioritize providing a more human experience for everyone that interacts with Whatnot during a hiring process. • You are a champion for diversity hiring & inclusive interview practices. At Whatnot, we believe hiring and fostering a diverse team is the key to building a successful business. 🎁 Benefits • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) • Health Insurance options including Medical, Dental, Vision • Work From Home Support • Home office setup allowance • Monthly allowance for cell phone and internet • Care benefits • Monthly allowance on both food and wellness • Annual allowance towards Childcare • Lifetime benefit for family planning, such as adoption or fertility expenses • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally • Monthly allowance to dogfood the app • Parental Leave • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $125K - $175K

Lead the strategy, vision, and execution of the video platform product including infrastructure, UX, and developer tools to support livestream commerce at scale. | 8+ years product management experience with 2+ years in video, streaming, or infrastructure-heavy products, strong technical fluency, and excellent collaboration skills. | Join to apply for the Product Manager, Video Platform role at WhatnotJoin to apply for the Product Manager, Video Platform role at WhatnotGet AI-powered advice on this job and more exclusive features.This range is provided by Whatnot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$240,000.00/yr - $275,000.00/yr Join the Future of Commerce with Whatnot!Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. RoleWhatnot is seeking a senior Product Manager to lead the strategy, vision, and execution for our core video platform—the engine that powers real-time, commerce-driven livestreaming. As the most senior IC PM for video, you’ll own the infrastructure, UX, and developer surface area that enables thousands of sellers to go live, millions of users to watch, and seamless transactions to happen in real time.You will partner closely with engineering, design, infra, and creator-facing teams to scale our low-latency video systems, evolve our broadcast and viewing experience, and enable new formats. Your work will shape the future of livestream and video based shopping.Key ResponsibilitiesOwn the end-to-end product roadmap for the video platform, from ingestion and encoding to playback and seller tooling.Define and execute against SLAs for quality, reliability, and latencyCollaborate with infrastructure, client, and ML teams to optimize video delivery and viewer experienceDrive integrations with interactive features (e.g., chat, auctions, overlays) to deepen engagementPartner with sellers and internal teams to understand pain points and translate them into scalable video solutionsEstablish product metrics and experimentation frameworks to validate performance and user impactTeam members in this role are required to be within commuting distance of our San Francisco, CA, New York, NY, Seattle, WA, or Los Angeles, CA hubs. YouCurious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.As our next Video Platform Product Manager you should have 8+ years of product management experience, plus:2+ years working on video, streaming, or infrastructure-heavy productsProven ability to ship complex, technical systems at scaleStrong technical fluency—you’re comfortable navigating tradeoffs in encoding, protocols, and CDN designExceptional collaboration and communication skills across disciplines and levelsPassion for small business, live video, and building novel consumer experiences BenefitsFlexible Time off Policy and Company-wide Holidays (including a spring and winter break)Health Insurance options including Medical, Dental, VisionWork From Home SupportHome office setup allowanceMonthly allowance for cell phone and internetCare benefitsMonthly allowance for wellnessAnnual allowance towards ChildcareLifetime benefit for family planning, such as adoption or fertility expensesRetirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationallyMonthly allowance to dogfood the appAll Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).Parental Leave16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. EOEWhatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.Compensation Range: $240K - $275KSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionProduct Management and MarketingIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at Whatnot by 2xSign in to set job alerts for “Product Manager” roles.Los Angeles, CA $220,000.00-$235,000.00 2 weeks agoProduct Manager, Member Spaces and InputsProduct Manager - Mobile PersonalizationLos Angeles, CA $202,000.00-$277,000.00 22 hours agoLos Angeles, CA $240,000.00-$725,000.00 23 hours agoProduct Operations Manager, TikTok Core ExperiencesLos Angeles, CA $96,000.00-$138,000.00 2 weeks agoLos Angeles, CA $147,000.00-$259,000.00 2 weeks agoLos Angeles, CA $110,223.00-$248,400.00 2 weeks agoGlendale, CA $114,900.00-$154,100.00 2 weeks agoProduct Operations Manager - Creator Growth - TikTok LIVEProduct Operation Manager - Content and Creator EcosystemLos Angeles, CA $83,600.00-$192,534.00 2 weeks agoGlendale, CA $85,000.00-$150,000.00 4 weeks agoLos Angeles, CA $83,600.00-$192,534.00 2 weeks agoSanta Monica, CA $147,000.00-$259,000.00 2 weeks agoLos Angeles, CA $156,864.00-$393,300.00 2 weeks agoLos Angeles, CA $131,080.00-$163,850.00 2 weeks agoCity of Industry, CA $65,000.00-$90,000.00 3 weeks agoProduct Manager, CloudKitchens - Los AngelesWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Lead the full M&A, strategic partnerships, and inorganic growth agenda, including deal origination, negotiation, integration, and team building. | 12+ years in corporate development, investment banking, private equity, or venture capital with strong operating experience in technology or e-commerce marketplaces, proven dealmaking track record, financial acumen, and executive presence. | 🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role As Head of Corporate Development, you will own the full M&A, strategic partnerships, and inorganic growth agenda for Whatnot. Reporting directly to the executive team, you will drive high-impact initiatives that shape the company’s category leadership, geographic expansion, and long-term enterprise value creation. You will serve as the principal architect of our external growth strategy, partnering closely with the CEO, CPO and General Counsel to identify transformative opportunities. You’ll bring an exceptional track record of dealmaking, a deep network across venture, commerce, and technology, and the judgment to evaluate, negotiate, and integrate businesses that accelerate our mission. Key Responsibilities Include • Strategic Roadmap Leadership – Define and continuously refine Whatnot’s corporate development strategy in alignment with the company’s broader objectives. • Deal Origination & Sourcing – Leverage your established network across founders, investors, and industry operators to proactively identify opportunities across geographies, categories, and capabilities. • Executive-Level Deal Leadership – Lead all phases of M&A and strategic partnership processes: sourcing, diligence, valuation, structuring, negotiation, and execution. • Integration & Value Realization – Partner with functional executives (Finance, Legal, Product, Engineering) to ensure seamless integration and maximize operational, cultural, and financial synergies. • Market & Competitive Intelligence – Track industry trends, competitive dynamics, and adjacencies to inform executive decision-making and investment priorities. • Leadership & Team Building – Build and lead a high-performing Corporate Development team, mentoring future dealmakers while fostering a culture of strategic rigor and execution excellence. Team members in this role are required to be within commuting distance of our San Francisco or New York hubs. 👋 You Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here. As Our Next Head Of Corporate Development You Should Have a Proven Corporate Development Track Record With The Vision, Gravitas, And Execution To Lead a High-impact Function At a Late-stage, Hyper-growth Marketplace, Plus • 12+ years of experience in corporate development, investment banking, private equity, or venture capital, with a strong preference for operating experience in technology, e-commerce, or marketplaces. • Proven ability to source, negotiate, and close complex acquisitions, partnerships, and strategic investments. • Demonstrated success presenting to and collaborating with CEOs on strategic initiatives. • Exceptional financial acumen, with mastery in valuation, modeling, and transaction structuring. • Deep and trusted network across technology founders, investors, and executives. • Experience leading post-merger integration and delivering tangible operational and strategic synergies. • Highly effective communication skills with the executive presence to influence across C-suite, board, and external stakeholders. • A builder mindset—excited to grow Whatnot’s corporate development function into a strategic powerhouse. 🎁 Benefits • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) • Health Insurance options including Medical, Dental, Vision • Work From Home Support • Home office setup allowance • Monthly allowance for cell phone and internet • Care benefits • Monthly allowance for wellness • Annual allowance towards Childcare • Lifetime benefit for family planning, such as adoption or fertility expenses • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally • Monthly allowance to dogfood the app • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). • Parental Leave • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $260K - $345K

Lead strategy, vision, and execution of the video platform product including infrastructure, UX, and developer tools to enable livestream commerce at scale. | 8+ years product management experience with 2+ years on video or streaming products, strong technical fluency, and excellent collaboration skills. | Join to apply for the Product Manager, Video Platform role at WhatnotJoin to apply for the Product Manager, Video Platform role at WhatnotThis range is provided by Whatnot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$240,000.00/yr - $275,000.00/yr Join the Future of Commerce with Whatnot!Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. RoleWhatnot is seeking a senior Product Manager to lead the strategy, vision, and execution for our core video platform—the engine that powers real-time, commerce-driven livestreaming. As the most senior IC PM for video, you’ll own the infrastructure, UX, and developer surface area that enables thousands of sellers to go live, millions of users to watch, and seamless transactions to happen in real time.You will partner closely with engineering, design, infra, and creator-facing teams to scale our low-latency video systems, evolve our broadcast and viewing experience, and enable new formats. Your work will shape the future of livestream and video based shopping.Key ResponsibilitiesOwn the end-to-end product roadmap for the video platform, from ingestion and encoding to playback and seller tooling.Define and execute against SLAs for quality, reliability, and latencyCollaborate with infrastructure, client, and ML teams to optimize video delivery and viewer experienceDrive integrations with interactive features (e.g., chat, auctions, overlays) to deepen engagementPartner with sellers and internal teams to understand pain points and translate them into scalable video solutionsEstablish product metrics and experimentation frameworks to validate performance and user impactTeam members in this role are required to be within commuting distance of our San Francisco, CA, New York, NY, Seattle, WA, or Los Angeles, CA hubs. YouCurious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.As our next Video Platform Product Manager you should have 8+ years of product management experience, plus:2+ years working on video, streaming, or infrastructure-heavy productsProven ability to ship complex, technical systems at scaleStrong technical fluency—you’re comfortable navigating tradeoffs in encoding, protocols, and CDN designExceptional collaboration and communication skills across disciplines and levelsPassion for small business, live video, and building novel consumer experiences BenefitsFlexible Time off Policy and Company-wide Holidays (including a spring and winter break)Health Insurance options including Medical, Dental, VisionWork From Home SupportHome office setup allowanceMonthly allowance for cell phone and internetCare benefitsMonthly allowance for wellnessAnnual allowance towards ChildcareLifetime benefit for family planning, such as adoption or fertility expensesRetirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationallyMonthly allowance to dogfood the appAll Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).Parental Leave16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. EOEWhatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.Compensation Range: $240K - $275KSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionProduct Management and MarketingIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at Whatnot by 2xSign in to set job alerts for “Product Manager” roles.San Francisco, CA $142,000.00-$201,000.00 2 weeks agoSan Francisco, CA $81,000.00-$130,000.00 1 month agoSan Francisco, CA $171,000.00-$238,000.00 2 weeks agoSan Francisco, CA $202,000.00-$277,000.00 2 days agoSan Mateo County, CA $175,000.00-$225,000.00 4 days agoSan Francisco, CA $160,000.00-$220,000.00 6 months agoSan Francisco, CA $180,000.00-$220,000.00 9 months agoSan Francisco, CA $130,000.00-$180,000.00 3 weeks agoSan Francisco, CA $161,000.00-$179,000.00 1 month agoSan Francisco, CA $214,300.00-$321,500.00 3 days agoSan Francisco, CA $171,000.00-$238,000.00 5 hours agoProduct Manager I, Content Responsibility, YouTube YouthSan Bruno, CA $132,000.00-$189,000.00 4 days agoSan Francisco, CA $121,000.00-$214,000.00 4 days agoProduct Manager I, Detection, YouTube Trust and SafetySan Bruno, CA $132,000.00-$189,000.00 6 days agoSan Francisco, CA $160,000.00-$215,000.00 1 month agoSan Francisco, CA $147,000.00-$259,000.00 1 day agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr