Westfield Insurance

Drive profitable business growth and sales in assigned territory by implementing strategy, managing agency relationships, analyzing sales data, and promoting the company through networking and community involvement. | 3+ years sales or distribution management experience, bachelor's degree or equivalent, valid driver's license, ability to travel 30-35%, and knowledge of insurance products and territory planning. | Job Summary The Small Business Territory Manager, working under limited supervision, is responsible for implementing the Business territory strategy in their assigned distribution channel territory. The responsibilities include driving profitable business growth and sales, meeting annual growth targets, overseeing marketing and production of insurance products within their territory. The role serves as the representative of the Company in specified territory, actively engaging with agencies, networking, and participating in the local community to raise brand awareness. The role also manages agency relationships, leverages knowledge of the territory as a competitive advantage, gets involved in strategic territory planning, analyzing performance, gaining a deep understanding of the risks faced, staying updated on industry trends affecting the insurance business, and developing expertise in insurance products. This role collaborates closely with underwriting (UW) and product management teams to ensure profitability targets are met at both agency and territory levels, intervening to redirect agency behavior when required. Job Responsibilities • Executes the Business territory strategy in their designated territory and handles marketing, business development, and achieving annual growth targets for insurance products in the assigned territory. • Collects, analyzes, and interprets sales data to identify trends, patterns, and opportunities, including examining sales reports, customer data, market research, and other relevant information to gain insights into sales performance. • Represents and promotes the company within the territory through agency visits, networking, and community involvement. • Identifies specific opportunities within each agency and connects them with appropriate company resources. • Provides necessary support (e.g., underwriting, training, troubleshooting) to agencies to foster trust, comfort, and brand loyalty to the company. • Collaborates with Distribution Management team in agency planning and customized compensation. • Assists in identifying the need for new agencies in the territory and contributes to the agency selection process. • Uses their territory knowledge as a competitive advantage, focusing on territory planning, performance analysis, understanding risks, identifying industry trends, and building expertise in insurance products. • Gathers competitive and market intelligence through agency engagements and networking, sharing insights with Business Territory Leader and other stakeholders. • Stays up to date on industry topics, trends, competitors, and best practices through research, industry events, and networking, sharing knowledge within the business segment team. • Collaborates with corporate shared services functions to implement the competitive strategy and achieve desired results, while aligning with corporate governance and prioritizing the customer. • Develops and leverages strong partnerships to drive alignment and mutual benefits for business segments and the organization. • Prepares and presents regular sales reports, dashboards, and visualizations to communicate sales performance, trends, and analysis to relevant stakeholders. • Summarizes findings and provides actionable recommendations. • For field roles, only: Expected to drive/travel at least 30-35% of working time to perform essential functions. • This may involve traveling on short notice or other daily driving duties as assigned. Job Qualifications • 3+ years of experience in Sales, Distribution Management, or a related field. • Bachelor's degree in Business, Sales or a related field and/or commensurate work experience. • For field roles, only: Valid driver's license and a driving record that conforms to company standards. Location Remote-MN/IA Territory Behavioral Competencies • Collaborates • Customer focus • Communicates effectively • Decision quality • Nimble learning • Drivers License Technical Skills • Insurance Operations • Sales Account Management • Direct Sales • Sales Support • Data Analysis and Reporting • Compensation Policies and Processes • Field Sales • Market Development • Sales Data Analysis • Customer Relationship Management This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. About Us Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets. Equal Opportunity Employer United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran. United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Lead the small business insurance product portfolio strategy, oversee product performance, collaborate cross-functionally, drive innovation and compliance, and manage a high-performing product team. | 12+ years product management experience, 8+ years leadership, preferably MBA and CPCU certification, with strong skills in insurance product management, strategy, analytics, and regulatory compliance. | Job Description About Us: At Westfield Small Business, we are committed to leading innovation and excellence in the small business insurance sector. Our goal is to empower independent agents with a broad risk appetite and automated solutions to enable efficient growth and uncover new opportunities. By prioritizing superior customer service and disciplined underwriting, we ensure consistent and stable financial outcomes, making us a reliable partner in our customers' success. We utilize advanced technology and data analytics to streamline our processes and deliver exceptional value to our clients. Join us and be part of a team that is revolutionizing the small business insurance industry through strategic agency partnerships, innovative capabilities and cutting-edge automation. The Opportunity The Head of Small Business Product is responsible for leading the insurance portfolio, shaping and executing product strategy, and overseeing product implementation and performance. This role also drives market research and collaborates closely with cross-functional teams to ensure alignment and impact across the business.Working closely with senior executives, the Head of Small Business Product Management makes strategic decisions and leads the product management lifecycle. The role ensures alignment with the Small Business segment's strategy, defines risk appetite and product strategies, ensures customer-centric product offerings, and enables profitable growth. The role leverages market intelligence, customer insights, and data-driven insights for product performance evaluation. The role executes in alignment with the governance required to ensure decision-making across actuarial, product management, product development, sales, and underwriting is well integrated and maintains a sense of independence wherever necessary. This role will lead the line of business and state product teams in managing the job responsibilities below. What You’ll Do • Financial Performance and Portfolio Management: Accountable for product performance, including renewal retention, new business growth, and loss ratios, to ensure profitability and sustainability. Collaborate with underwriting and actuarial teams to assess and execute initiatives related to product mix, rate adequacy, rate management, and market opportunities. Utilize data-driven insights to refine product offerings, improve risk selection, and maximize long-term profitability. Establish clear performance metrics for the product portfolio, tracking growth, retention, and profitability to ensure strategic alignment and market competitiveness. Works with the Finance function to set standards and execute an efficient and accurate business planning process. • Product Strategy: Provide strategic leadership in defining and managing the Small Business product portfolio, ensuring alignment with market demands, organizational goals, and customer needs. Identify opportunities for growth in profitable segments, assess emerging risks, and address unique exposures, ensuring the portfolio aligns with the company’s overall goals for financial performance and market competitiveness. Balance product design with pricing strategies and underwriting guidelines to deliver solutions that align with the company’s risk appetite and financial goals. • Product Roadmap Management: Develop and implement a product roadmap for Small Business, prioritizing innovation, competitiveness, and profitable growth. This role will drive innovation in the product design of policy features, pricing structures, coverage options, and writing company utilization, leveraging agent and customer feedback, market insights, and data analytics. Lead the end-to-end development of new insurance products and the enhancement of existing offerings, focusing on customer value, agent usability, and operational efficiency. Oversee the continuous improvement of pricing models to adapt to market dynamics. Collaborate with IT, Actuarial, and Compliance teams to ensure seamless implementation of product rates, rules, forms, and system capabilities, adhering to regulatory requirements and company standards. Partner with the IT team to prioritize and execute system enhancements, ensuring technology solutions align with product design and operational requirements. • Data and Analytics: Leverage data analytics to drive product performance. Design and build a library of comprehensive reports to monitor key metrics, track business performance, and inform strategic decisions. Act as the business liaison to the enterprise data and analytics team on behalf of the Small Business segment. Utilize predictive modeling and other analytical tools to identify trends, assess risks, and uncover growth opportunities. Translate complex data into actionable insights to support product development and management. • Market Insights and Competitive Positioning: Monitor industry trends, emerging risks, and regulatory changes to identify product differentiation and growth opportunities. Conduct competitive analysis to ensure the Small Business product portfolio remains market-leading in coverage, pricing, and customer value. Partner with sales, underwriting, and marketing teams to create product strategies that align with agent needs and customer expectations. • Collaboration and Cross-Functional Leadership: Partner with Underwriting, IT, Distribution, and Operations teams to ensure product initiatives align with overall business objectives. Work closely with the Head of Small Business Underwriting to integrate product strategy with underwriting guidelines and automated processes. Act as a liaison with executive leadership to report on product performance and align on strategic priorities. • Talent Development and Leadership: Responsible for talent management and navigating employee-related issues that impact morale and work environment to ensure a high-performing team, including hiring and selection, succession planning, performance and compensation management, and employee development and career coaching as required. Manages priorities and workload distribution and removes barriers that impede progress. Foster a culture of curiosity, creativity, collaboration, and accountability within the product team. • Risk and Regulatory Management: Ensure all product designs and modifications comply with regulatory requirements and align with the company’s risk management framework. Collaborate with legal and compliance teams to maintain adherence to state and federal insurance regulations. Anticipate and address emerging risks to maintain the relevance and resilience of product offerings. • Change Management & Continuous Improvement: Spearhead initiatives to advance the Small Business product portfolio, including adopting new technologies, data analytics, automation, and operational improvements. Drive continuous improvement in product management practices, ensuring agility and responsiveness to market dynamics. Manage change effectively within the organization, fostering alignment and engagement among stakeholders. Job Qualifications • 12+ years of Product Management experience • 8+ years of Leadership experience. • Bachelor's degree in Business or any relevant field and/or commensurate experience. • MBA preferred • Licenses and Certifications: • CPCU preferred Behavioral Competencies • Collaborates • Communicates Effectively • Customer Focus • Decision Quality • Nimble Learning • Builds Effective Teams • Business Insight • Develops Talent • Directs Work • Ensures Accountability • Manages Complexity • Drives Vision and Purpose • Strategic Mindset Technical Skills • Insurance Product Management • New Product Development • Product Roadmap • Product Strategy • Market Research • Quality Assurance • Agile Project Management  • Enterprise Application Software  • Technology Solutions • Insurance Operations  • Business Relationship Management • Change Management Planning • Financial Analysis • Underwriting Strategy • Underwriting Operations • Business Process Improvement • Risk Management • Compliance Management About Us Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets. Equal Opportunity Employer United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran. United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.