West Bend Mutual Insurance

Investigate, evaluate, and resolve claims while delivering outstanding customer service and managing active files with compliance. | Proficiency with technology, strong communication, negotiation expertise, and experience handling auto and GL/PD claims. | About the position Responsibilities • Investigate, evaluate, and resolve claims while delivering outstanding customer service. • Negotiate settlements with insureds, claimants, and attorneys. • Manage active files, ensure accurate reserving, and maintain compliance with audit guidelines. • Learn and grow through hands-on training, mentorship, and project opportunities. Requirements • Proficiency with technology and strong communication skills. • Negotiation expertise and a knack for solving problems. • Experience handling auto and GL/PD claims. Nice-to-haves • Bachelor's degree or equivalent experience. • Associate in General Insurance and/or Associate in Claims designation.