Welocalize

Support and grow business through customer relationship management, data analysis, and sales activities. | Minimum 3 years of B2B sales experience, customer-centric sales methodology, and experience with lead generation and closing deals. | If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: The Business Development Manager (BDM) will work globally with production, marketing, operations management, and leadership to support existing and acquire new business in the target territory - legal, life sciences, or localization. This individual will first be the primary support person for existing BDD’s and will additionally have the added responsibility to grow their own book of business. This individual is an important team member, contributing to the overall customer experience through a customer-centric sales methodology. The ideal candidate is motivated and driven to learn, build a book a business, and work with a dedicated global team. ESSENTIAL DUTIES AND RESPONSIBILITIES As a BDM at Welocalize, your responsibilities will include: Transactional responsibility and oversight for key customer accounts, working closely with existing BDD team to ensure best in class customer care. Driver of CSAT scoring at account level for legal and FSI customers. Research and identify new business opportunities and support BDDs with data analysis. Assist building and participate in presentations to senior managers and decision makers. Draft and deliver proposals, with assistance from the wider Sales Team. Develop execute and maintain key account plans and reporting Prospecting new clients to develop and maintain a healthy working relationship with Welocalize. Working within and maintaining customer data in Salesforce including but not limited to sales forecasts, plans, activities, opportunities, pipelines, and related data. Coordinating/ responding to RFP/RFQ/RFI responses. Working in a global team defining the underlying value proposition and service offerings for existing clients and new client targets. In conjunction with your manager, helping to generate a higher return on our sales and marketing efforts to produce a larger volume of target clients. In conjunction with your manager and global team, moving opportunities along the sales process to help achieve closed sales above budget (up to and including closing). Taking responsibility and accountability for designated clients, territories, verticals, horizontals, service offerings and projects. Collaborating with the global team to define internal and external expectations and aligning those to specific deliverables. QUALIFICATIONS AND REQUIRED SKILLS: Minimum 3 years of business-to-business sales experience in professional services or technology solutions. A track record of success and stability within sales. An understanding and proven track record working in a customer-centric sales methodology. Experience with lead generation, key account targeting, qualifying and closing new business including new and existing accounts. PREFERRED QUALIFICATIONS 5 years of enterprise-level sales experience in the localization, financial, or legal verticals. Demonstrated ability to create and execute on a successful business development strategy. Demonstrated competence in working independently to structure, negotiate, and close accounts with leading companies, particularly in the technology, manufacturing, consumer, life sciences, or legal, and finance industries. Strong analytical and quantitative skills; strong bias towards data-based decision making, and comfort with financial and operational analysis. Excellent communication and persuasion skills; demonstrated success getting buy-in for innovative and bold projects. Tenacity and sense of urgency; the ability to make things happen quickly with large, less nimble customers. SUPERVISORY RESPONSIBILITIES This role is an independent contributor and has no direct report responsibilities. EDUCATION REQUIREMENTS Bachelor’s degree (B.A.) or equivalent work experience. Additional Job Details: Welocalize is a leading technology-enabled provider of translation, localization, and AI-driven content solutions, helping businesses communicate, innovate, and grow globally. Specializing in complex and regulated industries, Welocalize delivers precise, scalable multilingual content through a powerful combination of advanced AI technologies and expert human talent. At the core is Welocalize’s AI-enabled OPAL platform, which transforms translation workflows by integrating machine translation (MT) and large language models (LLMs) to provide fast, accurate, and culturally relevant content in over 300 languages. With a commitment to excellence, Welocalize holds 7 ISO certifications. Welocalize is headquartered in New York with offices all over the globe.

Oversee and deliver client projects ensuring quality, timeliness, and profitability, while managing client relationships and internal teams. | Bachelor's degree, proven project management experience, knowledge of translation/localization industry, strong communication and organizational skills, ability to lead virtual teams. | If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Job Title Project Manager Department Project Management Reports To Enterprise Program Manager MAIN PURPOSE OF JOB The Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork. The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment. MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of the Project Manager: Project planning, scoping, requirements gathering and validation with client. Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements. Risk analysis and contingency planning (plan-do-check-act cycle). Leading the internal and external team to successful execution and delivery of client projects Creating schedule and monitoring timeliness of delivery. Managing the budget and controlling project costs. Establishing and nurturing relationships with the customer, internal teams and external suppliers. Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action). Actively seeking ways to optimize delivery, client satisfaction, quality and profitability. Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required. Ensuring finance systems are kept up to date and accurate. Process documentation and knowledge management. Ensuring profit of project is maintained through the management of margin. Measures of success Delivery of services in line with core KPIs for project management, which include but are not limited to: client satisfaction; on-time delivery; cost control and profitability; revenue throughput; Client growth. REQUIREMENTS Education Level Bachelor’s degree (B.A.) from a college or university in related filed. Experience Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry. Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends. Demonstrated success at managing large accounts and/or projects. Curiosity and creativity to question existing processes and approaches and innovate new ones. Proven experience in development of processes and ideas. Experience in financial management and budget to actual management. Customer relationship management and business development skills to drive organic growth. Must be available to travel for work related commitments Other relevant skills Energy and a positive attitude with excellent interpersonal skills. The ability to lead large, diverse, virtual teams. Excellent Written and verbal communication skills. Strong organizational and problem-solving skills. Effective presentation skills. Ability to build and maintain strong client relationships Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment Ability to cope with high pressure caused by one or more project management elements such as quality, turnaround time, resource or budget constraint Attention to details Ability to learn and master quickly the technology, tools and processes required by the account The ability to train a Project Coordinator on projects/processes Additional Job Details: Welocalize is a leading technology-enabled provider of translation, localization, and AI-driven content solutions, helping businesses communicate, innovate, and grow globally. Specializing in complex and regulated industries, Welocalize delivers precise, scalable multilingual content through a powerful combination of advanced AI technologies and expert human talent. At the core is Welocalize’s AI-enabled OPAL platform, which transforms translation workflows by integrating machine translation (MT) and large language models (LLMs) to provide fast, accurate, and culturally relevant content in over 300 languages. With a commitment to excellence, Welocalize holds 7 ISO certifications. Welocalize is headquartered in New York with offices all over the globe.

Lead the L&D team to define training needs, develop and deliver scalable learning solutions, manage LMS migration, and collaborate with executives to align training with business strategy. | 5+ years in L&D, 2+ years management experience, preferably in AI or data annotation industries, experience with LMS evaluation and implementation, strategic and agile program design skills. | Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span: ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling. ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking. DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection. RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output. Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data. The Learning and Development Lead is responsible for defining training needs to align with Welo Data’s business strategy and leading the development and delivery of impactful learning solutions. This role will manage the L&D team, oversee program execution, and ensure that training initiatives are scalable, measurable, and adaptable to evolving business priorities. In addition to strategic planning and stakeholder engagement, the Lead will drive key initiatives including LMS evaluation and migration, self-serve learning enablement, and agile operational models to support high-impact programs. Main Responsibilities • Define and maintain Welo Data’s strategic training agenda in alignment with business priorities. • Evaluate, recommend, and, if approved, lead migration to a more effective Learning Management System. • Implement and operationalize the L&D self-serve learning framework to empower teams to access and use training independently. • Assess current team structure, skills, and workflows; deploy an agile operating model to deliver strategic programs efficiently. • Partner with executives, HR, and business leaders to identify training needs through performance data and stakeholder feedback. • Lead the development and delivery of learning content, programs, and tools that meet business objectives and workforce needs. • Monitor and evaluate training effectiveness, leveraging data-driven insights to optimize programs. • Manage Learning Partners and ensure the highest standards in content development and delivery. • Ensure LMS and related tools are fully utilized to maximize ROI. • Collaborate with cross-functional teams to ensure training supports career path frameworks and leadership development initiatives. Experience • Minimum 5 years of experience in a learning and development role or equivalent educational/professional experience. • Minimum 2 years in a management role, with proven success in leading teams and implementing scalable L&D solutions. • Previous experience in data annotation, AI services, or related technology-driven industries strongly preferred. • Experience evaluating and implementing LMS solutions. • Demonstrated ability to design agile systems to support strategic programs. Key Competencies • Strategic thinker with strong execution skills. • Strong problem-solving and continuous improvement mindset. • Excellent team leadership and development capabilities. • Exceptional stakeholder management skills. • Metrics-driven approach to decision-making. Education • Bachelor’s degree (B.A.) or equivalent educational/professional qualification.