WeightWatchers

Build and evolve key native features of the WeightWatchers iOS app, focusing on health-related functionalities and user experience. | Deep experience in iOS development with Swift, familiarity with SwiftUI, Combine, MVVM, and Apple ecosystem capabilities. | WeightWatchers is a global digital health company. WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits. As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care. Who We Are At WeightWatchers, our Engineering Team drives transformative change by leveraging technology to redefine how millions approach weight health and wellness. The team builds digital solutions that establish personalized connections and foster inclusive virtual communities, empowering members to adopt healthier habits and achieve lasting lifestyle changes. From pioneering a comprehensive telehealth platform, optimizing medication access, diving headfirst into exciting AI integrations we lead with data-driven innovations that revolutionize healthcare outcomes. Our culture thrives on urgency, collaboration, and a passion for impactful work that directly improves the lives of our members. What You’ll Do As a critical member of the Mobile Product Engineering team, you will: Build and evolve key native features of the WeightWatchers iOS app that support members in their health journeys: food tracking, activity logging, weight trends, and our new AI-driven health insights. Deliver premium UI/UX using modern Apple frameworks to ensure the app feels fast, fluid, and intuitive. Collaborate closely with Product, Design, Data, and Behavioral Science teams to deliver features that support daily habit formation and medical weight-loss journeys (including our GLP-1 Med+ initiatives). Own the implementation of upcoming flagship initiatives, including Lock Screen Widgets, Live Activities, and health data integrations. Shape the architectural decisions and technical standards for our iOS application, ensuring a robust, modular, and testable codebase. Operate with high autonomy and influence: proactively question assumptions, bring new ideas, and champion product quality and performance. Who You Are Native iOS Expert: Deep experience in iOS development with Swift, with a solid grasp of SwiftUI, Combine (or Swift Concurrency), and MVVM/Clean Architecture. Product-Minded Engineer: A passion for mobile product engineering—especially around improving member experience, usability, and long-term engagement. Apple Ecosystem Enthusiast: Someone who keeps up with the latest WWDC updates and understands how to leverage the latest iOS capabilities to delight users. Collaborative Partner: Comfortable operating in a fast-paced environment with cross-functional stakeholders, capable of explaining technical trade-offs to non-technical partners. Bonus: Experience working with HealthKit or behavior-change-driven apps. Qualifications 12-15+ of experience in professional iOS development. Expertise in Swift and modern Apple frameworks (SwiftUI, Core Data, etc.). Deep knowledge of the iOS SDK, app lifecycle, and memory management. Familiarity with native tooling, including XCTest for unit/UI testing, CI/CD pipelines (Fastlane/GitHub Actions), and feature flagging. Strong communication skills and the ability to mentor junior engineers while articulating technical decisions. Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program. US Pay Range $185,000—$225,000 USD At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance. It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability. By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy. Maryland Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Massachusetts It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness. RECRUITMENT SECURITY & FRAUD PREVENTION At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind: Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address. Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges. Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf. Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase. Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww

Build and evolve native Android features supporting health and wellness engagement, ensuring high performance and a premium user experience. | Deep experience in Android development with Kotlin, familiarity with modern Android libraries, and strong understanding of app architecture and lifecycle. | WeightWatchers is a global digital health company. WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits. As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care. Who We Are: At WeightWatchers, our Engineering Team drives transformative change by leveraging technology to redefine how millions approach weight health and wellness. The team builds digital solutions that establish personalized connections and foster inclusive virtual communities, empowering members to adopt healthier habits and achieve lasting lifestyle changes. From pioneering a comprehensive telehealth platform, optimizing medication access, diving headfirst into exciting AI integrations we lead with data-driven innovations that revolutionize healthcare outcomes. Our culture thrives on urgency, collaboration, and a passion for impactful work that directly improves the lives of our members. What You’ll Do As a critical member of the Mobile Product Engineering team, you will: Build and evolve key native features of the WeightWatchers Android app that support members in their health journeys: food tracking, activity logging, weight trends, progress milestones, and more. Deliver seamless and intuitive experiences using modern Android development practices and the latest UI frameworks. Collaborate closely with Product, Design, Data, and Behavioral Science teams to deliver features that support daily habit formation, long-term motivation, and improved health outcomes. Own the implementation of upcoming flagship initiatives, ensuring high performance and a premium "look and feel." Shape the architectural decisions and technical standards for our Android application, promoting scalability and maintainability. Operate with high autonomy and influence: proactively question assumptions, bring new ideas, and champion product quality, performance, and member-centric design. Who You Are Native Android Expert: Deep experience in Android development (Kotlin), with a solid grasp of Jetpack Compose, MVVM/Clean Architecture, and modular app structure. Product-Minded Engineer: A passion for mobile product engineering—especially around improving member experience, usability, and long-term engagement. Systems Thinker: An independent and critical thinker who brings a strong sense of ownership and an understanding of how code impacts the end-user. Collaborative Partner: Comfortable operating in a fast-paced environment with cross-functional stakeholders, capable of explaining technical trade-offs to non-technical partners. Bonus: Experience working in health, wellness, or behavior-change-driven apps. Qualifications 12-15+ years of experience in professional Android app development. Expertise in Kotlin and modern Android libraries (Coroutines, Flow, Dagger/Hilt, etc.). Deep knowledge of the mobile development lifecycle and architecture best practices. Familiarity with native tooling, including product instrumentation, feature toggling, progressive rollout systems, expertise in unit & UI testing & CI/CD pipelines (Fastlane/GitHub Actions) Strong communication skills and the ability to mentor junior engineers while articulating technical decisions. Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program. US Pay Range $185,000—$225,000 USD At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance. It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability. By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy. Maryland Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Massachusetts It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness. RECRUITMENT SECURITY & FRAUD PREVENTION At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind: Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address. Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges. Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf. Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase. Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww

Transform marketing data into actionable insights to optimize campaigns, customer retention, and lifetime value, including building dashboards, analyzing site funnel drop-offs, and collaborating with marketing teams. | Bachelor's in a quantitative field, 5+ years in analytics with marketing data experience, advanced SQL skills, experience with Looker and LookML, strong communication skills. | WeightWatchers is a global digital health company. WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits. As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care. Who we are We are a centralized analytics team that serves the whole business. We’re looking for someone to partner with the Marketing team to help make our data accessible and meaningful to the business. Examples of projects could be: re-defining how we calculate our LTV by collaborating with the business to align on definitions through the technical execution; deep diving biggest dropoff points in our site funnel; updating our Looker instance to incorporate more Braze data; running incrementality tests; or answering adhoc analytics questions from leadership. The Opportunity We're seeking a driven and insightful Senior Analyst to join our dynamic team and become a critical partner to our Marketing organization. In this role, you'll be at the forefront of transforming marketing data into actionable insights, directly influencing our spending strategies, customer retention initiatives, and lifetime value optimization. You'll manage and execute analytics requests, empowering the marketing team with the data they need to make informed decisions and drive impactful results. If you're passionate about leveraging data to fuel marketing success and thrive in a fast-paced environment, we encourage you to apply! What You'll Do Work closely with our MTA & MMM data from our third party vendors and use the information to provide data-driven recommendations to our paid media team Evaluate performance data at the channel and vendor level, proactively identify opportunities to improve marketing campaign performance, customer segmentation, and overall marketing effectiveness through data analysis Own site funnel analytics to identify drop off points and areas of opportunity Write complex SQL queries to extract, transform, and analyze large datasets from various sources. Design, develop, and maintain robust and scalable data models and dashboards in Looker using LookML to provide clear and accessible insights. Collaborate closely with marketing stakeholders to define key metrics, build reports, and develop data-driven recommendations. Setting up and analyzing A/B testing site growth experiments Be able to analyze and validate lift test scoping & results from 3rd party vendors as well as be able to run incrementality and geo lift tests on own when required Works on and executes a wide range of analytics requests related to CRM performance, customer retention, and lifetime value analysis. Communicate analytical findings and insights effectively to both technical and non-technical audiences through clear visualizations and presentations. Maintain data integrity and ensure the accuracy and reliability of marketing data and reporting. Stay up-to-date with the latest trends and best practices in marketing analytics and data visualization. We expect that all of our analysts and managers contribute code to the collective. We all write code and we all review code. What You'll Bring Bachelor's degree in a quantitative field such as Statistics, Mathematics, Economics, Computer Science, or a related area. Experience (5+ years) in an analytics role, with some experience with marketing data (MTA, MMM, Braze, Amplitude, etc) specifically media analytics Advanced knowledge in SQL for data extraction and manipulation. Experience building dashboards and data models using Looker and LookML. Strong communication and presentation skills, with the ability to explain complex data findings clearly and concisely. Ability to work independently and collaboratively within a fast-paced environment. Bonus Points For Familiarity with data from marketing automation platforms such as Braze. A strong understanding of CRM principles, customer segmentation, retention strategies, and lifetime value concepts. Experience with Python or R Experience analyzing data from product analytics platforms such as Amplitude. Experience with other data visualization tools. We understand that not all candidates will meet all qualifications - please consider applying if you are interested in this work and are aligned to the role. Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program. While we use AI to help streamline or automate our work, we ask that candidates do not use AI at any point during the hiring process (SQL screen, live coding exercise, etc.) Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program. US Pay Range $160,000—$175,000 USD At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance. It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability. By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy. Maryland Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Massachusetts It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness. RECRUITMENT SECURITY & FRAUD PREVENTION At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind: Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address. Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges. Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf. Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase. Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww

Manage and configure global compensation and equity programs, ensure compliance, and serve as a technical SME for Workday and G Suite systems. | 6-8+ years in Compensation and Equity, experience with Workday and G Suite, deep expertise in SEC reporting, and strong analytical and communication skills. | WeightWatchers is a global digital health company. WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits. As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care. Who We Are At WeightWatchers, the People Team is the heart of our company culture, fostering a vibrant and supportive environment where employees, like our members, can embark on their own journeys of growth and success ultimately empowering them to make a positive impact on our members' well-being. What you will do The Senior Manager, Compensation & Equity is the technical architect of our global rewards infrastructure. This position requires an expert level understanding of Workday Advanced Compensation, equity lifecycle management, and SEC reporting requirements within a public company environment. Reporting to the Director of Total Rewards, you will serve as the functional architect for our compensation data, ensuring all programs are competitive, transparent, and strictly aligned with corporate governance standards. While the Director sets the overarching strategy, this role is responsible for designing the actionable programs, models, and system configurations that bring that strategy to life. Strategic Partnership & Proxy Disclosure Annual Proxy Support: Partner closely with HR Leadership and Legal counsel to draft and review compensation-related sections of the annual proxy statement. Total Rewards Philosophy: Work with the Director of Total Rewards to translate the company’s compensation philosophy into actionable programs that align with the company’s interests and regulatory requirements. Global Equity Administration LTI Lifecycle Management: Oversee the administration of Long-Term Incentive (LTI) programs, including RSUs, PSUs, and Cash Awards. Grant & Vesting Oversight: Manage the grant process, ensuring all awards are accurately reflected in the system of record and tracking complex vesting schedules across global jurisdictions. Brokerage Coordination: Serve as the primary point of contact for external equity platform providers and brokerage partners to ensure seamless settlement and exercise processes. Technical Workday & G Suite Management Workday Advanced Comp SME: Serve as the functional Subject Matter Expert for the Workday Advanced Compensation module, configuring compensation grids, eligibility rules, and automated business processes. Data Integrity & EIBs: Lead the data administration, including the creation, auditing, and upload of Enterprise Interface Builders (EIBs) for mass compensation changes and equity grants. Resource Development: Build a self-service library of FAQs, video snippets, and "How To" guides using G Suite (Google Drive, Sites, and Sheets) for the internal knowledge base. Compensation Cycle & Market Leadership Cycle Management: Lead the project management of the annual merit, focal, and bonus cycles, ensuring all stakeholders meet deadlines and spend remains within budget. Market Benchmarking: Own participation in global salary surveys (e.g., Radford, Mercer, Croner) and lead the annual refresh of salary bands and geographic differentials. Job Evaluation: Partner with HRBPs to price and level new positions, ensuring alignment with the internal leveling framework and external market data. Governance & Compliance SOX Adherence & Audit: Ensure strict adherence to all compensation and equity related SOX controls. Maintain an airtight audit trail for all pay changes and serve as the primary point of contact for providing evidence to internal and external auditors. Regulatory Filings: Manage administrative requirements for Pay Equity reports, EEO-1 reporting, and evolving pay transparency disclosures across all recruitment channels. Internal Equity: Manage the administrative workflow for mid-year promotions and off-cycle increases, ensuring consistent application of leveling and pay equity Who you are 6–8+ years of progressive experience in Compensation and Equity, with specific experience in a public company environment, with at least 2 years in a Manager or Lead capacity. Systems Mastery: Advanced proficiency in Workday (Advanced Compensation & HCM) and G Suite (Google Sheets, Docs, and Slides). Technical Rigor: Deep expertise in EIB management, job leveling, and SEC proxy data preparation. Analytical Skills: Expert Excel/Google Sheets skills with the ability to build complex financial models and data visualizations. Attention to Detail: Strong attention to detail, demonstrated expertise in auditing complex compensation structures and legal filings. Communication: Exceptional ability to synthesize complex financial instruments and data into clear, professional narratives for executive leadership, Legal, and employees. Bachelor’s degree in HR, Finance, Business, or a related field. CCP or CEP (Certified Equity Professional) designation is a significant plus. Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program. US Pay Range $150,000—$170,000 USD At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance. It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability. By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy. Maryland Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Massachusetts It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness. RECRUITMENT SECURITY & FRAUD PREVENTION At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind: Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address. Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges. Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf. Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase. Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww

Owns and develops client relationships, develops engagement strategies, tracks program performance, and leads project implementations to ensure client retention and satisfaction. | Minimum 5 years in client success or account management within wellness or healthcare/digital health, with proven performance and strong relationship-building skills. | WeightWatchers is a global digital health company. WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits. As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care. The Senior Client Success Manager (Sr CSM) plays a critical role in achieving client retention, satisfaction, and growth, along with driving member engagement for their assigned book of accounts. The Sr CSM owns the day-to-day relationships with employer clients and ensures they are maximizing the benefits of the Weight Watchers programs. The Sr CSM will work with their clients to establish a plan to anchor WW into the client’s overall health and well-being strategy. This role demands a mix of skills to successfully serve as a trusted advisor, project manager, product expert, and more. The Client Success team serves as client advocates working cross-functionally and collaborating internally with Sales, Operations, Marketing, Analytics, Product, Clinical, etc. to provide an exceptional client experience. The Sr CSM partners with clients and Marketing to develop enrollment and engagement strategies that drive ongoing utilization and clinical results for members. As a trusted advisor to clients, the Sr CSM makes recommendations for program enhancements that support and deliver overall program value, resulting in sustained client retention and satisfaction. The Senior Client Success Manager will have the opportunity to inform and be an active participant in new business practices and process improvements by acting as the Subject Matter Expert (SME) on key projects. They will work with project leads and leadership to share and implement those ideas/processes. Periodic travel for client and internal meetings is required for this role. What You'll Do Key Responsibilities Owns, develops, and maintains relationships at all stakeholder levels in the client organizations, including partners, within the assigned book of business. Ensures collaborative enrollment and engagement strategies are developed and executed within each account; works with clients to set and track goals, and align tactics to achieve those goals. Tracks and analyzes program performance data (e.g., enrollment, engagement, outcomes); develops the supporting value story and recommendations and delivers to clients. Develops renewal strategies to drive account growth and retention; propose recommendations internally and garners support when unique renewal terms are requested or recommended. Participates in brainstorming solutions to meet client engagement needs with internal teams (e.g., Client Success, Marketing, Ops) Identifies best practices within clients and industries and shares those practices across teams and clients, developing and hosting inter training sessions. Provides assigned accounts with customized marketing materials for timely deployment and tracking. Owns vision and serves as project management lead on the implementation of client initiatives (e.g., enrollment and engagement strategies, ad hoc projects) Anticipates client needs and quickly adjusts project plans and priorities accordingly. Who You Are Bachelor’s Degree Minimum 5 years related experience in client success or account management in the wellness or healthcare/digital health industry Proven track record of exceeding performance goals A client-centric approach with the ability to balance needs of the organization and needs of clients Goal-oriented with a growth mindset Ability to craft a compelling, data-driven story to make recommendations, and influence client decisions Highly collaborative with the ability to develop strong relationships internally and externally Strong commitment to meeting and exceeding sales and business goals Strong problem definition and solving ability with high attention to detail Ability to balance workload and prioritize in a fast-paced environment Strong organizational skills with the ability to work in a deadline-driven environment Excellent written and verbal communication skills Proactive self-starter able to turn ideas into execution Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program. US Pay Range $120,000—$130,000 USD At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance. It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability. By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy. Maryland Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Massachusetts It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness. RECRUITMENT SECURITY & FRAUD PREVENTION At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind: Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address. Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges. Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf. Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase. Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww