WebstaurantStore

Develop and support web services and applications, collaborating with a remote team to improve infrastructure and software solutions. | Requires 3+ years in software development, experience with web services, relational and non-relational data stores, message queuing, caching, and remote team collaboration. | Job Summary As the largest online distributor of restaurant supplies and equipment, WebstaurantStore offers more than 430,000 products with fast, dependable shipping. Unlike most in the e-commerce arena, nearly all of our technology is designed, developed, and managed in-house, giving our teams the freedom to build custom solutions in a rapidly evolving market. This consistent, organic growth is why we have a need for a Software Engineer to join our Warehouse Optimization team, which develops services that support and streamline the process of packaging and shipping customer orders. Remote Work Qualifications • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • Access to a home router and modem. • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • The desire and ability to work and communicate with other team members via chat, webcam, etc. • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). We only accept W-2 candidates, H-1B sponsorship is not available. Responsibilities • Partner with a collaborative, empowered team to design and deliver innovative solutions that advance business objectives. • Build, maintain, and support critical applications that keep products moving to our customers. This includes building out new architecture while maintaining infrastructure already in place. • Contribute to ongoing improvements in both the software we build and the way we work together. • Communicate clearly and effectively while taking initiative and presenting ideas. Physical Requirements • Work is performed while sitting/standing and interfacing with a personal computer. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires occasional bending, squatting, crawling, climbing, and reaching. • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications Experience 3+ years in a professional software development role with experience in: • Developing and supporting web services using .NET Core (C#). • Working with relational and non-relational data stores (SQL Server, LiteDB). • Queuing and/or message broker technologies such as RabbitMQ, Amazon SQS, Azure Service Bus, etc. • Working knowledge of caching solutions, particularly Redis. • Contributing effectively to a fully remote team while maintaining availability during EST working hours. Preferred Skills/Experience: • Implementing solutions within an event-based architecture. • Experience with micro frontend solutions. • Working knowledge of the Blazor web framework. • Monitoring and APM experience with tools such as New Relic, Grafana, Prometheus, Sentry, OpenTelemetry, or similar. Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills Hungry: • Passionate for their work. • Goes above and beyond to get the job done. • Looks for opportunities in all aspects of the company. • Process improvement focus. Humble: • Easily admits to mistakes. • Acknowledges his/her weaknesses. • Displays a grounded confidence but not arrogance. Smart: • Shows empathy. • Attentive listener. • Adjusts his/her own behavior to fit the nature of a conversation. • Understands what others are thinking. One Part of the Bigger Picture WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts. Are You Ready? Entrepreneurial Spirit is the driving force behind WebstaurantStore’s work environment. Making things better for our customers is our goal every single day. Achieving that goal means taking risks, accepting failure, and learning from our mistakes. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you! Never heard of us? That’s okay! We love sharing our stories. • WebstaurantStore | About Us • Video Message from Leadership • Clark Associates Timeline [Parent Company] Check us out on: • LinkedIn • Instagram • Facebook • YouTube • TikTok • Pinterest • X/Twitter

Oversee and optimize the entire post-production workflow, manage and mentor the team, and lead technical and creative innovation. | Requires 5+ years of professional video editing/post-production experience, 2+ years of team management, proficiency in Adobe Creative Suite and DaVinci Resolve, and familiarity with AI tools in post-production. | Job Summary WebstaurantStore, a Clark Associates company, is the largest online distributor of restaurant supplies and equipment, offering more than 430,000 products with fast, dependable shipping. We are seeking a Post-Production Manager to lead the operational, creative, and people-management aspects of our video post-production team. This role oversees the end-to-end post-production workflow—from project intake through editing and final delivery; while ensuring editors have the resources, timelines, and guidance they need to succeed. The Post-Production Manager is both a hands-on creative leader and a strategic operator, balancing workflow oversight, resource planning, and mentorship with high creative and technical standards. This role is ideal for someone who is constantly evolving their craft, actively researching new tools, workflows, and AI-driven technologies to improve speed, quality, and scalability across post-production. This role is centered on: • Workflow oversight and optimization • Resource allocation, scheduling, and capacity planning • Project intake, prioritization, and delivery management • Cross-team communication and expectation management • Professional development, mentorship, and performance growth • Continuous innovation through research, experimentation, and adoption of new post-production and AI tools • Ensuring projects move smoothly from intake to edit to delivery Remote Work Qualifications • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • Access to a home router and modem. • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • The desire and ability to work and communicate with other team members via chat, webcam, etc. • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). We only accept W-2 candidates, H-1B sponsorship is not available. Responsibilities Post-Production Operations & Workflow • Oversee the full post-production pipeline, ensuring projects remain on schedule, on budget, and aligned with creative objectives. • Own project intake, prioritization, resourcing, and capacity planning across the post-production team. • Assign and manage editing tasks using project management tools, balancing workloads across multiple concurrent projects. • Track timelines, dependencies, and delivery milestones while proactively identifying risks or bottlenecks. • Continuously evaluate and improve workflows, tools, and systems to increase efficiency, quality, and scalability. Team Leadership & Mentorship • Lead, manage, and mentor the post-production team, including editors and a Senior Editor / Technical Lead. • Provide professional and situational mentorship to all editors, with a focus on: • Communication and stakeholder management • Ownership and accountability • Prioritization and problem-solving • Navigating feedback and expectations • Support career growth, performance development, and soft-skills training for team members. • Partner closely with the Senior Editor, who serves as the technical and craft lead, while maintaining clear managerial oversight of workload, priorities, and professional development. Creative, Technical & Innovation Leadership • Perform hands-on editing as needed to support team capacity, meet deadlines, or ensure creative excellence. • Maintain high standards for storytelling, pacing, visual quality, color correction, color grading, and audio mixing. • Leverage DaVinci Resolve for advanced color workflows and finishing, ensuring visual consistency across all deliverables. • Provide guidance and oversight on motion graphics execution and visual consistency. • Actively research, test, and implement emerging post-production technologies and AI-driven tools (e.g., AI-assisted editing, color, audio, captioning, localization, and workflow automation). • Champion a culture of experimentation, knowledge-sharing, and continuous improvement within the post-production team. Collaboration & Communication • Act as the primary point of contact for post-production coordination with creative directors, producers, marketing partners, and other stakeholders. • Align on project goals, timelines, scope, and deliverables while managing expectations and resolving conflicts. • Manage feedback, versioning, and approvals using tools such as Frame.io. • Maintain clear documentation and communication throughout the post-production lifecycle. Physical Requirements • Work is performed while sitting/standing and interfacing with a personal computer. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires occasional bending, squatting, crawling, climbing, and reaching. • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications Experience • 5+ years of professional video editing and post-production experience. • 2+ years of people management experience (required). • Expert proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop). • Required proficiency in DaVinci Resolve, particularly for color correction, grading, and finishing. Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills Required Skills • Strong understanding of color science, color pipelines, and audio mixing. • Experience managing projects and feedback through Frame.io or similar review platforms. • Familiarity with Figma for visual collaboration and creative alignment. • Demonstrated experience researching, testing, and adopting new post-production and AI-powered tools. • Strong organizational, scheduling, and project management skills. • Excellent leadership, communication, and conflict-resolution abilities. • Ability to thrive in a fast-paced, highly collaborative environment. Preferred / Nice-to-Have Skills • Experience creating or managing motion graphics workflows (After Effects, Cinema 4D, or similar). • Familiarity with 3D tools or animation software. • Experience working in both agency and in-house creative environments. • Strong interest in visual storytelling trends, automation, and emerging post-production technologies.

Manage and deliver BI and data solutions within an Agile environment, coordinating with stakeholders and technical teams. | Requires 5+ years in an Agile setting, experience with BI concepts, and strong communication skills; specific BI and DataOps experience preferred. | Job Summary The Enterprise BI & Analytics Team is the central hub of analytics at WebstaurantStore. We transform billions of data points across marketing, supply chain, and customer experience into trusted data and into actionable insights. Leveraging a modern data stack and innovative DataOps practices, the team enables smarter decisions, scalable growth, and new opportunities. Senior Technical Business Analysts partner with Stakeholder teams, analysts, and engineers to bring high-visibility and high-impact BI solutions and Data Products to life. Remote Work Qualifications • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • Access to a home router and modem. • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • The desire and ability to work and communicate with other team members via chat, webcam, etc. • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). We only accept W-2 candidates, H-1B sponsorship is not available. Responsibilities Senior Technical Business Analysts (STBAs) are trusted partners to stakeholder teams and development teams alike. They strike a fine balance between managing development capacity with stakeholder needs, while working skillfully to set the right expectations across all parties. STBAs own and manage agile sprints, ranging from delivery scope, backlog grooming, leading standups, and coordinating solutions with stakeholders, managers, analysts, and engineers. As focus areas for 2026, the Enterprise BI & Analytics Team is deploying new Data Governance and Data Quality programs; experience in this area is a bonus but not required. Physical Requirements • Work is performed while sitting/standing and interfacing with a personal computer. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires occasional bending, squatting, crawling, climbing, and reaching. • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Solution Delivery • Identify, refine, and plan BI and data product solutions. • Build and manage the product backlog and delivery roadmap. Agile / Scrum Management • Lead agile ceremonies (standups, grooming, sizing, retros, reviews). • Coordinate with analysts and developers to manage backlog and sprint work. • Prioritize competing requests and communicate progress clearly. • Track sprint outcomes, remove blockers, and escalate issues when needed. • Support long-term planning and integrate strategic initiatives. • Provide resource allocation recommendations for each sprint. Stakeholder Communication & Relationship Building • Maintain strong relationships across business units and technical teams. • Serve as a trusted business partner: have a perspective about what is the right thing to do vs. taking orders. • Partner with BI analysts on requirements gathering and request refinement. • Communicate developer needs clearly to business stakeholders. • Facilitate discussions when challenges or conflicts arise. Leadership and Strategy • Align project needs with BI Manager plans and support continual team development. • Provide quarterly updates on team performance and effectiveness. • Uphold internal standards and mentor junior team members. Experience • Scrum certification or equivalent experience leading scrum ceremonies • 5+ years of experience in an Agile environment. • Bachelor’s degree in a related field, or equivalent combination of education and experience Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills • Understanding of BI concepts and development lifecycle. • Experience with agile planning tools (preferably Azure DevOps). • Proficiency with MS Office tools required (Outlook, Word, Excel, PowerPoint) • Ability to lead multiple projects in a fast-paced environment. • Strong attention to detail and excellent communication skills. • Ability to navigate changing priorities with professionalism and emotional intelligence. • Customer-focused attitude and commitment to delivering high-quality outcomes. • Great but not required: Experience implementing and running Data Governance programs. • Great but not required: Experience working with Snowflake, BigQuery, or similar modern data technology. • Great but not required: Experience defining and managing Data Products. • Great but not required: Experience working with DataOps CI/CD processes at scale.

Assist customers using multiple software tools to research questions, solve problems, and communicate solutions in a fast-paced environment. | Entry-level experience with Office 365, strong communication skills, reliable high-speed internet, ability to work specified shifts, and a distraction-free home office. | Job Summary Please take the opportunity to fill out the following questionnaire to assist us in assessing your application. Please note that filling out this questionnaire is not an application for the role: Customer Solutions Questionnaire Shift: 11:30 AM – 8 PM ET or local time zone equivalent, Monday through Friday, weekends as needed 60-Day Training Period: 9 AM – 5:30 PM ET or local time zone equivalent, Monday through Friday The Customer Solutions Specialist position is an action-oriented role where critical thinking is required to assist customers by utilizing multiple software tools to navigate customer accounts, research questions, solve problems, and communicate effective solutions. Culture is important to us; we stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country every day. Remote Work Qualifications • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • Access to a home router and modem. • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • The desire and ability to work and communicate with other team members via chat, webcam, etc. • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). We only accept W-2 candidates, H-1B sponsorship is not available. Responsibilities • Use best practices when analyzing customer situations, investigating problems, and providing strategic solutions within our business model • Ensure that customers always have the most complete and up-to-date information about the status of their orders • Switch tasks as needed based on the current needs of the department • Partner with other departments within and outside of Customer Solutions to support both the customer and the company • Approach escalated customer situations with care and tact utilizing de-escalation techniques to maintain the relationship and drive towards a resolution • Receive regular feedback from teammates, Team Leaders, and Quality Assurance to continuously fine tune skills and abilities • Foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company • Be flexible and adapt to change as we continue to grow as a company • Regularly connect via video for one-on-one meetings as well as team meetings • Continue to invest in your own learning and training to enhance your abilities in the role • Provide friendly, efficient, and accurate solutions for customers through phone, live chat, and e-mail with the goal of an excellent customer experience, enhanced customer loyalty, and increased business sales Physical Requirements • Work is performed while sitting/standing and interfacing with a personal computer. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires occasional bending, squatting, crawling, climbing, and reaching. • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications Experience • Proficiency with Office 365 (Outlook, Word, Excel, PowerPoint) and Windows system/internet navigation required • Excellent verbal and written communication skills; conversational fluency in English required • 40 Words Per Minute (WPM) typing speed required • Consistent 75mbps download/10mbps upload internet speeds are required • The ability to work a training schedule of 9 AM – 5:30 PM ET or local time zone equivalent, Monday through Friday, during the 60-day onboarding period • The ability to work 11:30 AM – 8 PM ET or local time zone equivalent, Monday through Friday, after the 60-day onboarding period • The ability to work 7:30 AM – 4 PM ET or local time zone equivalent, Saturday and Sunday, after the 60-day onboarding period, on an as-needed basis Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.Desired Traits & Skills • Ability to communicate via phone, chat, and e-mail in a fast-paced environment • Ability to manage multiple priorities and tasks at one time • Ability to understand and adapt to a of variety of personalities and communication styles both inside and outside of the company • Ability to work on a team and independently • Ability to follow through and meet deadlines • Demonstrated ability to think critically and solve complex problems efficiently and effectively • An internal drive to succeed and a desire to learn and grow • A concern for helping others and doing the right thing by them • Innovation and the ability to challenge the status quo What we Have to Offer: • A competitive benefits package including paid time off, medical/dental coverage (including telemedicine), 401k match, paid parental leave (based on tenure), and more • Opportunities for growth and professional development • In-depth training on our varying selection of products and the services we offer • Opportunities to collaborate and connect virtually across teams and departments • Full-time training staff • Continuous support through various trainings and available mentorships • A focus on work/life balance One Part of the Bigger Picture WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts. Are You Ready? Entrepreneurial Spirit, Doing the Right Thing, and having a Passion for Excellence are the driving forces behind WebstaurantStore’s Customer Solutions team. Making things better for our customers is our goal every single day. Achieving that goal means working with others to find solutions for the greater good, never settling for mediocrity, and using failure as an opportunity to grow. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you! Never heard of us? That’s okay! We love sharing our stories. • WebstaurantStore | About Us • Video Message from Leadership • Clark Associates Timeline [Parent Company] Check us out on: • LinkedIn • Instagram • Facebook • YouTube • TikTok • Pinterest • X/Twitter Hiring Process Please take the opportunity to fill out the following questionnaire to assist us in assessing your application. Please note that filling out this questionnaire is not an application for the role: Customer Solutions Questionnaire

Manage multiple warehouse projects including IT rollouts, SOP creation, and capital projects ensuring on-time, on-budget delivery with stakeholder communication. | Minimum 2 years project or operations management experience, proficiency in MS Office, strong communication and problem-solving skills, and ability to manage multiple projects. | Job Summary The Project Manager plays a crucial role in overseeing and coordinating various projects within the warehouse, including data-driven improvements to the operation, IT hardware and software rollouts, SOP creation, and capital-expense projects. They are responsible for ensuring that projects are completed on time, within budget, and according to specifications. This role requires strong organizational, communication, and leadership skills to effectively manage multiple projects and teams simultaneously. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop comprehensive project plans covering scope, objectives, timelines, resources, and deliverables • Successfully manage multiple projects simultaneously - meeting deadlines as required • Coordinate project activities, tasks, and milestones to ensure timely completion • Monitor project progress and address deviations from the plan, collaborating with cross-functional teams • Implement project management best practices for efficiency and effectiveness • Estimate project costs and develop budgets; monitor expenses against budget allocations and identify cost-saving opportunities • Provide regular financial reports and updates to stakeholders • Identify potential project risks and develop mitigation strategies; proactively monitor and manage risks throughout the project lifecycle • Communicate risk assessments and mitigation plans to leadership and stakeholders • Act as the primary point of contact for project status and updates • Facilitate regular meetings to keep leaders and stakeholders informed and engaged • Address stakeholder concerns and foster positive relationships • Establish quality standards and performance metrics • Conduct regular reviews to ensure compliance and implement improvement • Solicit feedback from stakeholders to enhance project outcomes • Other duties as assigned Physical Requirements • Work is performed while standing and/or walking, up to and including 12 hours/day. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires regular bending, squatting, crawling, climbing, and reaching. • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs. Experience • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint). • Strong analytical and problem-solving skills required. • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding. • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment. • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence. • Strong understanding of project management methodologies, tools, and techniques. • Customer service-oriented attitude with a demonstrated desire to exceed expectations. • Ability to work off-shift as required to respond to urgent needs. Education • This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills • Minimum of 2 years of relevant experience in a project management role, operations management, or related role. • PMP or similar project management certification is a plus. • Experience working in a distribution or manufacturing environment preferred. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal. Company Overview The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently. Benefits • Medical • Vision • Dental • PTO • Paid Maternity Leave • Paid Parental Leave • Life Insurance • Disability • Dependent Care FSA • 401(k) matching • Employee Assistance Program • Wellness Incentives • Company Discounts • AT&T & Verizon Discount • Bonus Opportunities • Accident Insurance • Critical Illness Insurance • Adoption Assistance Available at HQ Locations Only • On-Site Fitness Centers • Dog-friendly Offices

Manage daily QA operations across multiple shifts, coach and develop employees, monitor metrics, ensure compliance with SOPs, and collaborate with leadership to meet distribution center goals. | 2+ years operations management experience with 2-3 years in quality assurance preferred, proficiency in MS Office, strong communication and problem-solving skills, and ability to work off-shift as needed. | Job Summary The Quality Assurance Manager oversees the facility’s Quality Assurance department, which is responsible for inspecting completed work across various processes to ensure accuracy and adherence to quality standards that support an excellent customer experience. This position requires in-depth knowledge of all operational procedures and expert understanding of the products. Reporting directly to the Inbound Operations Manager, the Quality Assurance Manager collaborates with the Inbound, Outbound, and Inventory Control Managers to ensure compliance with all protocols and standard operating procedures (SOPs), while also supporting problem-solving efforts and achieving operational objectives. The Quality Assurance Manager is responsible for ensuring all employees reflect and embody WebstaurantStore’s core values. This includes the coaching and development of their direct/indirect reports to meet clearly defined expectations regarding behavior and production. The Quality Assurance Manager will be responsible for enforcing all company policies and standards to ensure fair and proper treatment of all employees/situations. We only accept W-2 candidates, H-1B sponsorship is not available. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operational • Manage the day-to-day operations within the Quality Assurance department spanning multiple shifts, including evenings and weekends. Ensure that the team is consistently focused on achieving a high degree of quality, efficiency, and accuracy to satisfy our customer base. • Train, coach, develop, and hold accountable employees to achieve accuracy and quality standards and satisfy the needs of the distribution center. • Monitor daily, weekly, and monthly metrics for the department; identify and resolve operating issues as needed. • Provide clear and frequent communication to all teams regarding company policies and procedures. • Lead weekly and monthly meetings to share information including metric reviews, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects. • Analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency. People • Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy. • Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed. • Promptly complete all admin duties relating to employee management to the expected standard. Leadership • Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality. • Create development plans for employees to generate engagement and a leadership bench, with a focus on Team Leaders. • Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees. • Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers and employees accountable to expectations. Physical Requirements • Work is performed while standing and/or walking, up to and including 12 hours/day. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires regular bending, squatting, crawling, climbing, and reaching. • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal. TRAVEL REQUIREMENTS May require occasional travel to other facilities within the region. Qualifications Experience • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint). • Strong analytical and problem-solving skills required. • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding. • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment. • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence. • Customer service-oriented attitude with a demonstrated desire to exceed expectations. • Ability to work off-shift as required to respond to urgent needs. Education • This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills • Minimum of 2 years of relevant experience in operations management; 2-3 years’ experience with quality assurance management preferred. • Associate degree in a related field, or equivalent combination of education and experience; Bachelor's degree in a related field preferred. • Experience working in a distribution environment preferred.

Assist in managing day-to-day receiving operations, train and develop employees, monitor metrics, and collaborate with leadership to improve processes. | Minimum 2 years operations leadership experience, distribution environment preferred, proficiency in MS Office, strong communication and problem-solving skills. | Job Summary The Inbound Assistant Manager assists the Inbound Manager in overseeing the facility's receiving department, including the unloading, check-in, QA, and put-away of inventory. The main objective of the Inbound leadership team is to ensure the facility onboards accurate inventory, reporting discrepancies to procurement, and resolving issues with carriers/vendors. The Inbound Assistant Manager works with the Inbound Manager to collaborate with leadership on other shifts/departments to ensure compliance with all protocol and SOP’s, problem solving, and meet operational directives. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operational • Assists with the management of the day-to-day operations within the receiving department, including appointment scheduling, the unloading of import containers and domestic trailers, the systematic check-in and accuracy verification of inventory, and the storage of product ready for the shipping department. • Train, coach, develop and hold accountable up to X employees to achieve operational metrics and satisfy the needs of the distribution center. • Works closely with the Inbound Manager to monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed. • Provide clear and frequent communication to all teams regarding company policies and procedures. • In collaboration with the Inbound Manager, lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects. • Assists in analyzing opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency. People • Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy. • Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed. • Promptly complete all admin duties relating to employee management to the expected standard. Leadership • Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality. • Work with the Inbound Manager and Team Leads to create development plans for employees to maintain engagement and develop a leadership bench. • Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees. • Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers, and employees accountable to expectations. Physical Requirements • Work is performed while standing and/or walking, up to and including 12 hours/day. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires regular bending, squatting, crawling, climbing, and reaching. • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal. TRAVEL REQUIREMENTS May require occasional travel to other facilities within the region Qualifications Experience • Minimum of 2 years of relevant experience in operations leadership. • Experience working in a distribution environment preferred. Education • This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint). • Strong analytical and problem-solving skills required. • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding. • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment. • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence. • Customer service-oriented attitude with a demonstrated desire to exceed expectations. • Ability to work off-shift as required to respond to urgent needs.

Lead software quality initiatives, mentor team members, integrate automation into CI/CD, and collaborate across teams to improve software standards. | 5+ years software development experience with expertise in C#/.NET, Azure DevOps pipelines, cloud and containerization, and strong communication skills. | Job Summary As the largest online distributor of restaurant supplies and equipment, WebstaurantStore hosts an expansive catalogue with over 430,000 products that are delivered through fast, dependable shipping. Unlike most in the e-commerce arena, almost all of our technological design, development, and systems management is done in-house, allowing us to create custom solutions within an ever-changing market. Are you an outgoing, seasoned developer or full stack engineer with deep C#/.NET expertise — and ready to expand your influence beyond traditional development roles? Join our dynamic Quality Enablement team, where you’ll collaborate, communicate, and innovate to raise software standards across the organization. No prior SDET or formal QA experience required — just your passion for building robust software and your drive to make a difference. As a Senior Software Engineer on our team, you’ll lead by example: partnering with engineers from all backgrounds, championing best practices, and shaping how quality is woven into every stage of the SDLC. Leverage your development strengths to launch automation initiatives, streamline engineering processes, and mentor colleagues — all while learning modern testing strategies and quality frameworks. Remote Work Qualifications • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • Access to a home router and modem. • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • The desire and ability to work and communicate with other team members via chat, webcam, etc. • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). Responsibilities • Identify, implement, and champion best practices to raise software standards across the organization. • Streamline engineering processes and mentor colleagues. • Collaborate with teams to further integrate automation into the CI/CD process. • Communicate effectively with stakeholders at all levels, from technical teams to business leaders. Physical Requirements • Work is performed while sitting/standing and interfacing with a personal computer. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires occasional bending, squatting, crawling, climbing, and reaching. • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications Experience • 5+ years in software development, automation, DevOps, or related roles • Expertise in C#, .NET, their tooling, environment and ecosystems • Experience building and maintaining pipelines (preferably Azure DevOps) • Solid background with cloud environments and containerization • Familiarity with data technologies (MariaDB, PostgreSQL, GraphQL, etc.) • Outstanding communicator: articulate technical ideas to any audience Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.Desired Traits & Skills • Thrive in collaborative, social settings; love connecting with new people • Skilled listener with emotional intelligence • Humble, open, and proactive in feedback and learning • Relentless problem-solver and advocate for continuous improvement • Never satisfied with the status quo, yet finding comfort and satisfaction in reaching milestones of our team’s long-term initiatives at scale One Part of the Bigger Picture WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts. Are You Ready? Entrepreneurial Spirit is the driving force behind WebstaurantStore’s work environment. Making things better for our customers is our goal every single day. Achieving that goal means taking risks, accepting failure, and learning from our mistakes. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you! Never heard of us? That’s okay! We love sharing our stories. • WebstaurantStore | About Us • Video Message from Leadership • Clark Associates Timeline [Parent Company] Check us out on: • LinkedIn • Instagram • Facebook • YouTube • TikTok • Pinterest • X/Twitter