WebstaurantStore

Manage and optimize on-premises server infrastructure focusing on performance, reliability, and scalability including hardware, virtualization, and operating systems. | Requires 5+ years experience in systems or infrastructure engineering with hands-on experience in enterprise server hardware, VMware, Windows and Linux environments, performance tuning, and troubleshooting. | Job Summary As the largest online distributor of restaurant supplies and equipment, WebstaurantStore offers a catalog of more than 430,000 products supported by fast, reliable shipping. Nearly all our technological design, development, and system management are handled in-house, allowing us to build custom, innovative solutions in a rapidly evolving e-commerce landscape. Due to this growth, we are seeking an Infrastructure Engineer with a focus in Server Performance to support our on-premises infrastructure, centered on designing and creating high performance computing solutions that power AI workloads and other resource-intensive business operations. This role is primarily focused on on-premises infrastructure and does not focus on cloud administration. Responsibilities • Administer and optimize physical servers (Dell), SQL Server environments, GPU-accelerated AI and 3D render servers, and VMware vSphere/ESXi virtual infrastructure (vCenter HA). • Own infrastructure performance tuning across compute, virtualization, and operating system layers to improve reliability, efficiency, and scalability. • Proactively identify bottlenecks, capacity constraints, and performance risks using monitoring and observability tools such as Prometheus and Grafana. • Investigate physical server issues end to end, perform root cause analysis, and determine the most appropriate corrective solution. • Manage physical and virtual infrastructure and support partner teams including DBRE, Security, SRE, Media, and Automated Warehouses. • Support server lifecycle management activities including provisioning, configuration, patching, upgrades, hardware refreshes, and decommissioning. • Perform hardware diagnostics, firmware and BIOS updates, RAID configuration, driver management, and out-of-band administration using tools such as iDRAC or equivalent technologies. • Participate in disaster recovery and business continuity efforts, including failover testing, backup and recovery validation, and restoration readiness. • Contribute to infrastructure projects such as migrations, platform rollouts, performance improvement initiatives, and hardware modernization efforts. • Support Windows Server and Linux-based environments, including RHEL, Ubuntu, and Rocky Linux. • Collaborate with internal stakeholders to solve complex infrastructure problems, recommend improvements, and strengthen long-term system health. Physical Requirements • Work is performed while sitting/standing and interfacing with a personal computer. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires occasional bending, squatting, crawling, climbing, and reaching. • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Remote Work Qualifications • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • Access to a home router and modem. • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • The desire and ability to work and communicate with other team members via chat, webcam, etc. • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only. Experience • 5+ years of experience in systems, infrastructure engineering, or related fields. • Experience supporting on-premises or co-located data center infrastructure. • Hands-on experience with enterprise server hardware and virtual infrastructure (VMware vSphere/ESXi; vCenter HA). • Experience supporting Windows Server and Linux environments, including RHEL, Ubuntu, and Rocky Linux. • Familiarity with SQL Server infrastructure as well as NVIDIA GPU-based server and workstation hardware. • Understanding of performance tuning, capacity planning, and observability. • Ability to troubleshoot complex issues, perform root cause analysis, and support disaster recovery efforts. • Familiarity with hardware administration, RAID configuration, driver management, lifecycle management, and remote management tools such as iDRAC. • Strong problem-solving skills and sound technical judgment. Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills Hungry: • Passionate for their work. • Goes above and beyond to get the job done. • Looks for opportunities in all aspects of the company. • Process improvement focus. Humble: • Easily admits to mistakes. • Acknowledges his/her weaknesses. • Displays a grounded confidence but not arrogance. Smart: • Shows empathy. • Attentive listener. • Adjusts his/her own behavior to fit the nature of a conversation. • Understands what others are thinking. One Part of the Bigger Picture WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts. Are You Ready? Entrepreneurial Spirit is the driving force behind WebstaurantStore’s work environment. Making things better for our customers is our goal every single day. Achieving that goal means taking risks, accepting failure, and learning from our mistakes. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you! Never heard of us? That’s okay! We love sharing our stories. • WebstaurantStore | About Us • Video Message from Leadership • Clark Associates Timeline [Parent Company] Check us out on: • LinkedIn • Instagram • Facebook • YouTube • TikTok • Pinterest • X/Twitter Working Environment • Travel is minimal, approximately 5% (up to 13 days per year). (Installing/racking/cabling) • This role includes participation in a rotating on-call schedule roughly every 6-8 weeks (depending on scheduling), including 1 week as primary and 1 week as secondary support. Pages are infrequent but may occur. Company Overview The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently. Benefits • Medical • Vision • Dental • PTO • Paid Maternity Leave • Paid Parental Leave • Life Insurance • Disability • Dependent Care FSA • 401(k) matching • Employee Assistance Program • Wellness Incentives • Company Discounts • AT&T & Verizon Discount • Bonus Opportunities • Accident Insurance • Critical Illness Insurance • Adoption Assistance Available at HQ Locations Only • On-Site Fitness Centers • Dog-friendly Offices

Assist customers using multiple software tools to research questions, solve problems, and communicate solutions in a fast-paced environment. | Entry-level experience with Office 365, strong communication skills, reliable high-speed internet, ability to work specified shifts, and a distraction-free home office. | Job Summary Please take the opportunity to fill out the following questionnaire to assist us in assessing your application. Please note that filling out this questionnaire is not an application for the role: Customer Solutions Questionnaire Shift: 11:30 AM – 8 PM ET or local time zone equivalent, Monday through Friday, weekends as needed 60-Day Training Period: 9 AM – 5:30 PM ET or local time zone equivalent, Monday through Friday The Customer Solutions Specialist position is an action-oriented role where critical thinking is required to assist customers by utilizing multiple software tools to navigate customer accounts, research questions, solve problems, and communicate effective solutions. Culture is important to us; we stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country every day. Remote Work Qualifications • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • Access to a home router and modem. • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • The desire and ability to work and communicate with other team members via chat, webcam, etc. • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). We only accept W-2 candidates, H-1B sponsorship is not available. Responsibilities • Use best practices when analyzing customer situations, investigating problems, and providing strategic solutions within our business model • Ensure that customers always have the most complete and up-to-date information about the status of their orders • Switch tasks as needed based on the current needs of the department • Partner with other departments within and outside of Customer Solutions to support both the customer and the company • Approach escalated customer situations with care and tact utilizing de-escalation techniques to maintain the relationship and drive towards a resolution • Receive regular feedback from teammates, Team Leaders, and Quality Assurance to continuously fine tune skills and abilities • Foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company • Be flexible and adapt to change as we continue to grow as a company • Regularly connect via video for one-on-one meetings as well as team meetings • Continue to invest in your own learning and training to enhance your abilities in the role • Provide friendly, efficient, and accurate solutions for customers through phone, live chat, and e-mail with the goal of an excellent customer experience, enhanced customer loyalty, and increased business sales Physical Requirements • Work is performed while sitting/standing and interfacing with a personal computer. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires occasional bending, squatting, crawling, climbing, and reaching. • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications Experience • Proficiency with Office 365 (Outlook, Word, Excel, PowerPoint) and Windows system/internet navigation required • Excellent verbal and written communication skills; conversational fluency in English required • 40 Words Per Minute (WPM) typing speed required • Consistent 75mbps download/10mbps upload internet speeds are required • The ability to work a training schedule of 9 AM – 5:30 PM ET or local time zone equivalent, Monday through Friday, during the 60-day onboarding period • The ability to work 11:30 AM – 8 PM ET or local time zone equivalent, Monday through Friday, after the 60-day onboarding period • The ability to work 7:30 AM – 4 PM ET or local time zone equivalent, Saturday and Sunday, after the 60-day onboarding period, on an as-needed basis Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.Desired Traits & Skills • Ability to communicate via phone, chat, and e-mail in a fast-paced environment • Ability to manage multiple priorities and tasks at one time • Ability to understand and adapt to a of variety of personalities and communication styles both inside and outside of the company • Ability to work on a team and independently • Ability to follow through and meet deadlines • Demonstrated ability to think critically and solve complex problems efficiently and effectively • An internal drive to succeed and a desire to learn and grow • A concern for helping others and doing the right thing by them • Innovation and the ability to challenge the status quo What we Have to Offer: • A competitive benefits package including paid time off, medical/dental coverage (including telemedicine), 401k match, paid parental leave (based on tenure), and more • Opportunities for growth and professional development • In-depth training on our varying selection of products and the services we offer • Opportunities to collaborate and connect virtually across teams and departments • Full-time training staff • Continuous support through various trainings and available mentorships • A focus on work/life balance One Part of the Bigger Picture WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts. Are You Ready? Entrepreneurial Spirit, Doing the Right Thing, and having a Passion for Excellence are the driving forces behind WebstaurantStore’s Customer Solutions team. Making things better for our customers is our goal every single day. Achieving that goal means working with others to find solutions for the greater good, never settling for mediocrity, and using failure as an opportunity to grow. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you! Never heard of us? That’s okay! We love sharing our stories. • WebstaurantStore | About Us • Video Message from Leadership • Clark Associates Timeline [Parent Company] Check us out on: • LinkedIn • Instagram • Facebook • YouTube • TikTok • Pinterest • X/Twitter Hiring Process Please take the opportunity to fill out the following questionnaire to assist us in assessing your application. Please note that filling out this questionnaire is not an application for the role: Customer Solutions Questionnaire

Manage multiple warehouse projects including IT rollouts, SOP creation, and capital projects ensuring on-time, on-budget delivery with stakeholder communication. | Minimum 2 years project or operations management experience, proficiency in MS Office, strong communication and problem-solving skills, and ability to manage multiple projects. | Job Summary The Project Manager plays a crucial role in overseeing and coordinating various projects within the warehouse, including data-driven improvements to the operation, IT hardware and software rollouts, SOP creation, and capital-expense projects. They are responsible for ensuring that projects are completed on time, within budget, and according to specifications. This role requires strong organizational, communication, and leadership skills to effectively manage multiple projects and teams simultaneously. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop comprehensive project plans covering scope, objectives, timelines, resources, and deliverables • Successfully manage multiple projects simultaneously - meeting deadlines as required • Coordinate project activities, tasks, and milestones to ensure timely completion • Monitor project progress and address deviations from the plan, collaborating with cross-functional teams • Implement project management best practices for efficiency and effectiveness • Estimate project costs and develop budgets; monitor expenses against budget allocations and identify cost-saving opportunities • Provide regular financial reports and updates to stakeholders • Identify potential project risks and develop mitigation strategies; proactively monitor and manage risks throughout the project lifecycle • Communicate risk assessments and mitigation plans to leadership and stakeholders • Act as the primary point of contact for project status and updates • Facilitate regular meetings to keep leaders and stakeholders informed and engaged • Address stakeholder concerns and foster positive relationships • Establish quality standards and performance metrics • Conduct regular reviews to ensure compliance and implement improvement • Solicit feedback from stakeholders to enhance project outcomes • Other duties as assigned Physical Requirements • Work is performed while standing and/or walking, up to and including 12 hours/day. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires regular bending, squatting, crawling, climbing, and reaching. • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs. Experience • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint). • Strong analytical and problem-solving skills required. • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding. • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment. • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence. • Strong understanding of project management methodologies, tools, and techniques. • Customer service-oriented attitude with a demonstrated desire to exceed expectations. • Ability to work off-shift as required to respond to urgent needs. Education • This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills • Minimum of 2 years of relevant experience in a project management role, operations management, or related role. • PMP or similar project management certification is a plus. • Experience working in a distribution or manufacturing environment preferred. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal. Company Overview The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently. Benefits • Medical • Vision • Dental • PTO • Paid Maternity Leave • Paid Parental Leave • Life Insurance • Disability • Dependent Care FSA • 401(k) matching • Employee Assistance Program • Wellness Incentives • Company Discounts • AT&T & Verizon Discount • Bonus Opportunities • Accident Insurance • Critical Illness Insurance • Adoption Assistance Available at HQ Locations Only • On-Site Fitness Centers • Dog-friendly Offices

Manage daily QA operations across multiple shifts, coach and develop employees, monitor metrics, ensure compliance with SOPs, and collaborate with leadership to meet distribution center goals. | 2+ years operations management experience with 2-3 years in quality assurance preferred, proficiency in MS Office, strong communication and problem-solving skills, and ability to work off-shift as needed. | Job Summary The Quality Assurance Manager oversees the facility’s Quality Assurance department, which is responsible for inspecting completed work across various processes to ensure accuracy and adherence to quality standards that support an excellent customer experience. This position requires in-depth knowledge of all operational procedures and expert understanding of the products. Reporting directly to the Inbound Operations Manager, the Quality Assurance Manager collaborates with the Inbound, Outbound, and Inventory Control Managers to ensure compliance with all protocols and standard operating procedures (SOPs), while also supporting problem-solving efforts and achieving operational objectives. The Quality Assurance Manager is responsible for ensuring all employees reflect and embody WebstaurantStore’s core values. This includes the coaching and development of their direct/indirect reports to meet clearly defined expectations regarding behavior and production. The Quality Assurance Manager will be responsible for enforcing all company policies and standards to ensure fair and proper treatment of all employees/situations. We only accept W-2 candidates, H-1B sponsorship is not available. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operational • Manage the day-to-day operations within the Quality Assurance department spanning multiple shifts, including evenings and weekends. Ensure that the team is consistently focused on achieving a high degree of quality, efficiency, and accuracy to satisfy our customer base. • Train, coach, develop, and hold accountable employees to achieve accuracy and quality standards and satisfy the needs of the distribution center. • Monitor daily, weekly, and monthly metrics for the department; identify and resolve operating issues as needed. • Provide clear and frequent communication to all teams regarding company policies and procedures. • Lead weekly and monthly meetings to share information including metric reviews, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects. • Analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency. People • Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy. • Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed. • Promptly complete all admin duties relating to employee management to the expected standard. Leadership • Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality. • Create development plans for employees to generate engagement and a leadership bench, with a focus on Team Leaders. • Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees. • Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers and employees accountable to expectations. Physical Requirements • Work is performed while standing and/or walking, up to and including 12 hours/day. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires regular bending, squatting, crawling, climbing, and reaching. • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal. TRAVEL REQUIREMENTS May require occasional travel to other facilities within the region. Qualifications Experience • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint). • Strong analytical and problem-solving skills required. • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding. • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment. • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence. • Customer service-oriented attitude with a demonstrated desire to exceed expectations. • Ability to work off-shift as required to respond to urgent needs. Education • This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills • Minimum of 2 years of relevant experience in operations management; 2-3 years’ experience with quality assurance management preferred. • Associate degree in a related field, or equivalent combination of education and experience; Bachelor's degree in a related field preferred. • Experience working in a distribution environment preferred.

Assist in managing day-to-day receiving operations, train and develop employees, monitor metrics, and collaborate with leadership to improve processes. | Minimum 2 years operations leadership experience, distribution environment preferred, proficiency in MS Office, strong communication and problem-solving skills. | Job Summary The Inbound Assistant Manager assists the Inbound Manager in overseeing the facility's receiving department, including the unloading, check-in, QA, and put-away of inventory. The main objective of the Inbound leadership team is to ensure the facility onboards accurate inventory, reporting discrepancies to procurement, and resolving issues with carriers/vendors. The Inbound Assistant Manager works with the Inbound Manager to collaborate with leadership on other shifts/departments to ensure compliance with all protocol and SOP’s, problem solving, and meet operational directives. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operational • Assists with the management of the day-to-day operations within the receiving department, including appointment scheduling, the unloading of import containers and domestic trailers, the systematic check-in and accuracy verification of inventory, and the storage of product ready for the shipping department. • Train, coach, develop and hold accountable up to X employees to achieve operational metrics and satisfy the needs of the distribution center. • Works closely with the Inbound Manager to monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed. • Provide clear and frequent communication to all teams regarding company policies and procedures. • In collaboration with the Inbound Manager, lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects. • Assists in analyzing opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency. People • Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy. • Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed. • Promptly complete all admin duties relating to employee management to the expected standard. Leadership • Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality. • Work with the Inbound Manager and Team Leads to create development plans for employees to maintain engagement and develop a leadership bench. • Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees. • Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers, and employees accountable to expectations. Physical Requirements • Work is performed while standing and/or walking, up to and including 12 hours/day. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires regular bending, squatting, crawling, climbing, and reaching. • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal. TRAVEL REQUIREMENTS May require occasional travel to other facilities within the region Qualifications Experience • Minimum of 2 years of relevant experience in operations leadership. • Experience working in a distribution environment preferred. Education • This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint). • Strong analytical and problem-solving skills required. • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding. • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment. • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence. • Customer service-oriented attitude with a demonstrated desire to exceed expectations. • Ability to work off-shift as required to respond to urgent needs.

Lead software quality initiatives, mentor team members, integrate automation into CI/CD, and collaborate across teams to improve software standards. | 5+ years software development experience with expertise in C#/.NET, Azure DevOps pipelines, cloud and containerization, and strong communication skills. | Job Summary As the largest online distributor of restaurant supplies and equipment, WebstaurantStore hosts an expansive catalogue with over 430,000 products that are delivered through fast, dependable shipping. Unlike most in the e-commerce arena, almost all of our technological design, development, and systems management is done in-house, allowing us to create custom solutions within an ever-changing market. Are you an outgoing, seasoned developer or full stack engineer with deep C#/.NET expertise — and ready to expand your influence beyond traditional development roles? Join our dynamic Quality Enablement team, where you’ll collaborate, communicate, and innovate to raise software standards across the organization. No prior SDET or formal QA experience required — just your passion for building robust software and your drive to make a difference. As a Senior Software Engineer on our team, you’ll lead by example: partnering with engineers from all backgrounds, championing best practices, and shaping how quality is woven into every stage of the SDLC. Leverage your development strengths to launch automation initiatives, streamline engineering processes, and mentor colleagues — all while learning modern testing strategies and quality frameworks. Remote Work Qualifications • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • Access to a home router and modem. • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • The desire and ability to work and communicate with other team members via chat, webcam, etc. • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). Responsibilities • Identify, implement, and champion best practices to raise software standards across the organization. • Streamline engineering processes and mentor colleagues. • Collaborate with teams to further integrate automation into the CI/CD process. • Communicate effectively with stakeholders at all levels, from technical teams to business leaders. Physical Requirements • Work is performed while sitting/standing and interfacing with a personal computer. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires occasional bending, squatting, crawling, climbing, and reaching. • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications Experience • 5+ years in software development, automation, DevOps, or related roles • Expertise in C#, .NET, their tooling, environment and ecosystems • Experience building and maintaining pipelines (preferably Azure DevOps) • Solid background with cloud environments and containerization • Familiarity with data technologies (MariaDB, PostgreSQL, GraphQL, etc.) • Outstanding communicator: articulate technical ideas to any audience Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.Desired Traits & Skills • Thrive in collaborative, social settings; love connecting with new people • Skilled listener with emotional intelligence • Humble, open, and proactive in feedback and learning • Relentless problem-solver and advocate for continuous improvement • Never satisfied with the status quo, yet finding comfort and satisfaction in reaching milestones of our team’s long-term initiatives at scale One Part of the Bigger Picture WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts. Are You Ready? Entrepreneurial Spirit is the driving force behind WebstaurantStore’s work environment. Making things better for our customers is our goal every single day. Achieving that goal means taking risks, accepting failure, and learning from our mistakes. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you! Never heard of us? That’s okay! We love sharing our stories. • WebstaurantStore | About Us • Video Message from Leadership • Clark Associates Timeline [Parent Company] Check us out on: • LinkedIn • Instagram • Facebook • YouTube • TikTok • Pinterest • X/Twitter