Weave

Lead performance engineering to scale platform and build performance testing frameworks. | 5+ years in performance engineering or SRE with Go/Python and Kubernetes expertise. | Weave is looking for a foundational Senior Backend Engineer - Performance to establish and lead our performance engineering practice. Weave recently acquired Truelark, and we are preparing to onboard a massive wave of new customers onto their platform. Your first mission will be to ensure the Truelark platform can scale flawlessly, directly safeguarding customer experience and revenue during a critical business transition. This is a high-stakes, high-impact challenge that requires immediate, expert-level engagement to define performance baselines, identify bottlenecks, and guarantee reliability under unprecedented load. Beyond this initial challenge, you will be the founding member of Weave's performance engineering discipline. Your long-term strategic mission is to tackle the complex, "third-order" performance issues that arise in our distributed microservices architecture—the subtle inflection points between services that are a leading cause of incidents. This involves moving beyond testing individual components to understanding and fortifying the systemic behavior of our entire platform. As a key member of the Test Infrastructure team, your mandate is not just to test, but to build. You will create the paved-road for performance testing at Weave, developing frameworks, tooling, and reference implementations that empower hundreds of engineers to "move fast without breaking things". This role requires a platform-oriented mindset, where the primary goal is to enable and multiply the efforts of others, embedding performance as a core component of the software development lifecycle at Weave. This is a unique opportunity to build a critical engineering function from the ground up, with the autonomy to select tools, define methodologies, and shape the future of reliability and performance at a rapidly growing public company. If you are a software engineer with a passion for performance, a talent for building developer-centric tools, and a drive to solve complex systems-level challenges, we want to hear from you. This position will be remote, in the US Reports to: Engineering Manager What You Will Own (Responsibilities) Architect and Execute Performance Strategy for Truelark Scaling: Immediately take the lead on the end-to-end performance testing, analysis, and tuning for the newly acquired Truelark platform. This involves defining key performance indicators (KPIs) and service level objectives (SLOs) based on business requirements, establishing performance baselines, and executing a comprehensive suite of load, stress, spike, and endurance tests. Your work will be critical to ensuring the system can handle the projected influx of Weave customers without degradation, directly preventing customer churn and protecting revenue. Design and Build a Self-Service Performance Testing Platform: Architect, build, and maintain a scalable, automated performance testing framework deeply integrated into our CI/CD pipelines (e.g., GitLab CI, GitHub Actions). The ultimate goal is a "paved road" experience that enables any developer at Weave to easily configure, execute, and analyze performance tests for their services with minimal friction. This platform should be built with a developer-centric mindset, abstracting away the complexity of infrastructure provisioning and test execution while providing powerful, actionable results. Champion and Codify Performance Best Practices: Develop and document reference implementations for performance testing critical path systems, particularly our Go-based microservices running on Kubernetes. You will create clear documentation, run workshops, and act as the organization's subject matter expert on performance engineering. A key part of this responsibility is to address the "knowledge and process gaps" around performance testing methodologies that currently exist at Weave, fostering a culture where performance is a shared responsibility. Conduct Deep-Dive Bottleneck Analysis and System Tuning: Go beyond surface-level metrics to perform deep root cause analysis of performance bottlenecks in our distributed architecture. You will be responsible for investigating and debugging the "3rd order" incidents that arise from complex service interactions. This requires leveraging advanced observability tools (Prometheus, Grafana, Datadog) and application profiling tools to provide concrete, actionable recommendations to service owners for code and infrastructure improvements. Define and Monitor Service Level Objectives (SLOs): Partner closely with infrastructure and product teams to define, measure, and monitor SLOs for latency, throughput, and availability of critical services. You will use the performance testing platform to continuously validate that services can meet their SLOs under various load conditions and proactively identify performance regressions before they impact customers in production. This work directly connects the performance engineering function to Weave's broader reliability and customer satisfaction goals. What You Will Need to Accomplish the Job (minimum qualifications- education, experience, certifications, skills) Experience: 5+ years (for Senior level) or 8+ years (for Staff level) of professional experience in roles such as Performance Engineer, Software Engineer in Test, SRE, DevOps, or Software Engineer with a deep focus on the performance, scalability, and reliability of large-scale distributed systems. Programming Proficiency: Strong software development fundamentals and significant hands-on experience building, testing, and maintaining complex applications or infrastructure using Go and/or Python. Proficiency in Go is highly desired to align with our primary backend language and to contribute effectively to our microservices ecosystem. Kubernetes Expertise: Deep, hands-on expertise with Kubernetes concepts, architecture, and workflows is required. This includes experience deploying and managing containerized applications, as well as understanding the nuances of performance tuning within a Kubernetes environment. CI/CD Mastery: Proven ability to design, implement, and optimize complex CI/CD pipelines to integrate automated testing, including performance testing. Experience with tools like GitLab CI, GitHub Actions, or similar is essential. Performance Testing Expertise: Expert-level understanding of performance testing methodologies, including load, stress, spike, endurance, and scalability testing. Demonstrable experience designing and implementing test strategies for complex microservice architectures, including identifying appropriate metrics and acceptance criteria. Systems Thinking Acumen: Exceptional analytical, debugging, and problem-solving skills with a proven ability to diagnose and solve complex, cross-service performance issues in distributed systems. You don't just find bottlenecks; you understand the systemic reasons they occur and can articulate the broader architectural implications. Collaboration and Communication: Excellent communication skills (verbal and written) with the ability to articulate complex technical ideas clearly and effectively to diverse audiences, including engineers, product managers, and leadership. What Will Make Us Love You (preferred qualifications- including personality traits) Modern Tooling Experience: Hands-on experience with modern, script-as-code performance testing tools, particularly k6 (preferred) or Locust. Experience building custom tooling, libraries, or frameworks around these tools to enhance developer experience is a significant plus. This demonstrates an alignment with our "test-as-code" and developer-enablement philosophy. Observability Expertise: Proficiency with modern observability stacks (e.g., Prometheus, Grafana, Datadog, ELK) and extensive experience using metrics, distributed traces, and logs to correlate application performance with underlying system behavior during performance tests. Go-Specific Performance Skills: Experience with Go-specific profiling and debugging tools (e.g., pprof). Familiarity with the xk6-g0 extension for writing k6 tests directly in Go would also be a plus, as it represents a unique and powerful intersection of the exact skills required for this role: deep Go expertise combined with a modern approach to performance engineering. Internal Platform Development: A proven track record of building internal developer tools, platforms, or frameworks that have measurably improved engineering productivity, velocity, and software quality within an organization. Weave Tech Stack Familiarity: Direct experience testing Go-based microservices environments and systems utilizing Kafka, NSQ, Postgres, and/or gRPC. Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws. At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page. Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

Lead a team to prioritize and deliver Salesforce and financial system enhancements while managing product operations frameworks including roadmapping and budgeting. | Bachelor's degree with 7+ years in Business Systems or Product Management and 3+ years people management, plus Salesforce ecosystem expertise. | We’re looking for a strategic and results-driven Senior Manager to lead our high-impact Business Systems Product & Operations team. In this role, you will lead a talented group of Product Managers and Business Systems Analysts (BSAs) focused on the prioritization, planning, and delivery of our Salesforce platform and expanding financial systems. Beyond people leadership, you will own the Product Operations function, designing the frameworks for roadmap planning, capacity management, and budget allocation. You will serve as the bridge between high-level business goals and technical execution, ensuring our internal systems—and the processes that build them—allow our global employees to do their jobs with maximum efficiency. This position will be hybrid (remote/in office) in Lehi, Utah This position will report to the Senior Director, Business Systems What You Will Own Team Leadership: Lead and mentor a hybrid team of PMs and BSAs, fostering a culture of "solution consulting" where the team proactively identifies process bottlenecks rather than just taking orders. Product Operations Excellence: Standardize the "how" behind our work. You will design and maintain our prioritization frameworks, impact analysis templates, and collaborate on the standardized SDLC lifecycle for internal products. Roadmapping & Capacity Planning: Drive the strategic 12-month rolling roadmap, balancing technical debt with high-impact projects. You will be responsible for capacity modeling to ensure the team is staffed effectively against the company's highest priorities. Budget & Resource Management: Partner with leadership on budget planning for our tech stack, ensuring we are optimizing spend on licenses, third-party integrations, and external consulting resources. Strategic Liaison: Serve as the primary partner for senior leadership across Sales, Finance, and Operations, managing expectations and maintaining transparent prioritization and communication that aligns with company-wide initiatives. Financial Systems & AI Evolution: Lead the requirements gathering for our expansion into financial systems and be on the forefront of AI innovation as we scale the business through AI adoption, ensuring we are layering cutting-edge automation on a firm, clean data foundation. Requirements Oversight: Oversee the full requirements lifecycle, ensuring business needs are translated into robust, scalable functional requirements, "to-be" process maps, and data-backed user stories. What You Will Need to Accomplish the Job A Bachelor’s degree in Business, Information Systems, or a related field, with a deep focus on the Salesforce ecosystem. 7+ years of experience in Business Systems or Product Management, 3+ years of direct people management experience, specifically leading PMs or BSAs. Proven expertise in Product Operations, including experience managing roadmapping tools, capacity planning spreadsheets, and ROI-based prioritization frameworks. Experience in budget management and vendor relations, specifically in a SaaS/Systems environment. Exceptional stakeholder management skills, with the ability to navigate competing priorities and communicate technical trade-offs to non-technical audiences. What Will Make Us Love You A Strategic, "Customer-First" Advocate: You treat employees as your premium clientele. With deep "process empathy," you build tools that don’t just meet compliance standards but actually improve the daily lives of the people using them. The "Product Engine" Architect: You are a fan of Product Operations. You don’t just manage tasks; you build the frameworks, playbooks, and methodologies that allow a scaling team to move faster and more predictably. A Fearless, Data-Driven Prioritizer: As the guardian of the roadmap, you use ROI frameworks to navigate high-pressure requests and have the confidence to say "not now" to protect system integrity and team capacity. An AI Frontier Leader: You are energized by the "Future of Work." You move beyond the hype to identify and execute high-impact AI adoption and scalable automation. A Multi-Lingual Communicator: You bridge the gap between business intent and technical reality, comfortably pivoting from a CFO discovery session to a technical deep-dive with a developer. A Proactive Problem-Solver: You are inherently "anti-manual." You instinctively design automated solutions that eliminate "swivel-chair" work and drive company-wide efficiency. A Dedicated Mentor & Coach: You find fulfillment in elevating others, whether it’s turning young professionals into stars or keeping seasoned experts challenged and engaged. Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws. At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page. Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

Drive new business opportunities and manage sales pipeline for mid-market clients in the Southeast region. | 3-5 years SaaS sales experience with strong communication and sales acumen; life sciences industry experience preferred but not mandatory. | Why Weave Exists At Weave, our mission is to evolve how therapeutic knowledge is captured, transformed, and communicated throughout drug development. We do this by equipping human experts with AI instruments to enable drugs to be brought to patients as rapidly, safely, and inexpensively as possible. The Weave Platform streamlines regulatory workflows from start to finish by intelligently, creatively, and effectively infusing every step with AI. Together with our customers, Weave is designing and building the AI workbench for the entire therapeutic lifecycle. The Role & Your Mission We are seeking a highly motivated Account Executive, Mid-Market to join our commercial team. In this role, you will focus on generating new business opportunities in the Southeast region with pharmaceutical companies, biotechs and CROs in the drug development industry offering a transformational solution for regulatory content generation and workflow management. Your work will help drive the adoption of our AI-powered platform, enabling clients to streamline regulatory processes, ensure compliance, and accelerate time to market. Your day-to-day efforts will also drive brand awareness, enable key partnerships and collaborations, and support the company's hyper growth in a fast-paced evolving market. What You'll Own • Lead Generation & Prospecting: Research, identify and target potential clients within the target market segment, with a focus on executives, leaders in regulatory strategy and operations, medical writers and drivers of technology innovation across the industry. • Outbound Outreach: Partner with Weave's Marketing team to develop and execute outbound campaigns via phone, email, and social to engage with prospects, build relationships, and drive interest and demand for the Weave offering. • Sales Qualification: Engage with prospects to understand relevant challenges and determine how our platform can address their needs and/or improve their processes. Proactively introduce new contacts to Weave, map stakeholders and budgeting processes, and learn about competitive engagements. • Pipeline Management: Effectively manage a robust sales pipeline, driving the sales process from initial engagement to close. Work with leadership on points of negotiation, draft and present contracts, and maintain relationships to drive long-term, high value partnerships. • Product Knowledge: Work closely with our Product team to maintain a deep knowledge of our capabilities, features, benefits, and near-term roadmap priorities. Collaborate around customer onboarding & implementation ensuring positive experience from contract signing to platform use - building trust with prospects/customers and ensuring the trust is maintained as the customer experience matures. • CRM Utilization: Accurately track and update lead interactions, qualification status, and pipeline information in CRM tools (HubSpot, Tableau, Salesforce, etc.). • Event Participation: Represent the company at industry events, trade shows, and conferences. Drive prospect and customer attendance for Weave podcasts, webinars, user groups, and speaking forums. • Industry Research & Insights: Stay current with relevant trends, regulations, and challenges, ensuring a solid understanding of how our platform can address evolving customer needs and remain differentiated from other offerings in the marketplace. • Metrics & Reporting: Meet or exceed monthly and quarterly targets for bookings, engagements, conversions, etc. Regularly report progress to leadership. What You'll Bring • Experience: 3-5 years of experience in business development or sales with an emphasis on software sales within life sciences, pharmaceutical, biotechnology, or clinical research industries. Experience selling directly to start ups and biotechs in the drug development space is preferred. • Industry Knowledge: Demonstrate familiarity with the regulatory landscape, drug development processes, and adoption of SaaS product adoption software adoption in life sciences is a plus. • Communication Skills: Strong verbal and written communication skills, with the ability to engage and influence senior-level decision-makers in complex industries. • Sales Acumen: Proven ability to engage prospects, qualify leads, and create compelling opportunities to move prospects through the sales funnel. • Tech-Savvy: Comfortable working with CRM systems, email automation tools, and other sales enablement platforms. • Self-Starter: Highly motivated, organized, and able to work independently to meet or exceed sales targets. • Interest in AI & Automation: Passion for innovative technologies, particularly AI and automation, and how they can transform business processes. • Bachelor's degree in Life Sciences, Business or a related field is required. • Experience with SaaS or document management solutions is required. • Documented contract sales experience is required. • Knowledge of FDA, EMA, ICH guidelines, or other regulatory bodies is a plus. • Previous exposure to the biotech, pharmaceutical, or clinical research industry is highly desirable. • Up to 50% travel for prospect/customer meetings, trade shows and events What We Offer The opportunity to work at a modern, cutting-edge healthcare technology company devoted to meaningful positive impact on human life. Collaboration, velocity, and customer obsession are our baseline, demonstrations of craftsmanship and ROI are celebrated. Competitive salary ($140,000 to $170,000) and a quota-based variable compensation structure with performance-based incentives plus equity. Comprehensive health, dental and vision insurance ️ Take care of you and yours: generous PTO, parental leave, OneMedical, TalkSpace, Teladoc. Career development opportunities within a company entering a growth phase. This position can be based in any of the following metropolitan areas: Raleigh/RTP, Atlanta, Austin or Miami; with flexibility to work remote. Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 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| About Weave At Weave, we’re building the best software for the best engineering teams to move faster, and we want to hire an exceptional forward deployed engineering manager CSM to help us make sure everyone gets the most out of our product. We are a well-funded startup, backed by top investors and growing rapidly. You'll be working directly with me (Adam), the CEO. Before I was CEO of Weave I scaled multiple sales teams from $0-30M in ARR. I want to give you all the support and growth opportunities in this role that I got when I went through it. You’ll also be working directly with Andrew, the CTO. Andrew runs engineering at Weave, and before that worked as the founding engineer at Causal. Responsibilities You’ll essentially act like a forward deployed manager for their teams. Own the customer relationship post-sale. From onboarding, to account management, to technical support. Partner closely with founders, engineers, and product to influence roadmap & strategy. Act as the first responder to incoming support tickets, triaging and resolving issues efficiently. Diagnose and troubleshoot technical problems across GCP and our own systems. Reproduce issues and create clear, actionable bug reports for engineering. Submit small pull requests for simple fixes, documentation updates, or configuration changes. Collaborate with product and engineering teams to resolve escalations quickly. Keep support documentation up to date. Requirements Previous product or engineering management role. Engineering background (software, DevOps, or similar) with strong technical problem-solving skills. Ability to read and write code; confident making simple PRs in GitHub or similar. Excellent written and verbal communication skills. Desire to talk to customers and ability to handle intense situations. Self-starter who thrives in a fast-paced environment. Nice to Have Experience with developer tools or SaaS products. Previous experience in a technical support or solutions engineering role.

| About Weave At Weave, we’re building the best software for the best engineering teams to move faster, and we want to hire an exceptional technical CSM to help us make sure everyone gets the most out of our product. We are a well-funded startup, backed by top investors and growing rapidly. You'll be working directly with me (Adam), the CEO. Before I was CEO of Weave I scaled multiple sales teams from $0-30M in ARR. I want to give you all the support and growth opportunities in this role that I got when I went through it. You’ll also be working directly with Andrew, the CTO. Andrew runs engineering at Weave, and before that worked as the founding engineer at Causal. Responsibilities Own the customer relationship post-sale. From onboarding, to account management, to technical support. Partner closely with founders, engineers, and product to influence roadmap & strategy. Act as the first responder to incoming support tickets, triaging and resolving issues efficiently. Diagnose and troubleshoot technical problems across GCP and our own systems. Reproduce issues and create clear, actionable bug reports for engineering. Submit small pull requests for simple fixes, documentation updates, or configuration changes. Collaborate with product and engineering teams to resolve escalations quickly. Keep support documentation up to date. Requirements Engineering background (software, DevOps, or similar) with strong technical problem-solving skills. Ability to read and write code; confident making simple PRs in GitHub or similar. Excellent written and verbal communication skills. Desire to talk to customers and ability to handle intense situations. Self-starter who thrives in a fast-paced environment. Nice to Have Experience with developer tools or SaaS products. Previous experience in a technical support or solutions engineering role.

| Founding Operations Lead About Weave At Weave, we’re building the best software for the best engineering teams to move faster, and we want to hire exceptional engineers to help us do so. We are a well-funded startup, backed by top investors and growing rapidly. You'll be working directly with me (Adam), the CEO. Before I was CEO of Weave I scaled multiple sales teams from $0-30M in ARR. I want to give you all the support and growth opportunities in this role that I got when I went through it. You’ll also be working directly with Andrew, the CTO. Andrew runs engineering at Weave, and before that worked as the founding engineer at Causal. Responsibilities You’ll be responsible for handling all tasks from finance, revenue operations, marketing operations, legal, accounting and anything else that comes your way. Partner closely with founders, engineers, and product to influence roadmap and GTM strategy Help refine our product strategy, expansion model and playbooks. We’re inventing them as we go Qualifications Must-Have Extremely high agency and ownership of your workflows. Resourceful, proactive, “will do” attitude. No work is below you. Roll up your sleeves and be willing to do whatever it takes. Nice-to-Have Consulting/investment banking background Prior experience at an early-stage AI startup (Seed to Series C) Background as a founder, early operator, or first hire