Wealthsimple

Lead cloud security development projects, collaborate cross-functionally to improve security posture, and contribute to securing AWS cloud environments. | 7+ years in cybersecurity, DevOps, and cloud security with knowledge of security frameworks, cloud security tools, automation, scripting, and AWS experience. | Job Description: • As a Sr. Security Developer, Cloud Security, you are a project owner and technical leader. • You break down complex customer problems for yourself and others. • Work autonomously across the full development lifecycle. • Serve as an empathetic teacher and role model within your team. • Take ownership of improvements that reduce toil. • Identify gaps, provide regular recommendations to cross-functional partners, and influence technical decisions within your domain. • Contribute to the security of cloud environments which are primarily in AWS. • Collaborate closely with infrastructure, security assurance, application security, and vulnerability management teams. Requirements: • Significant experience (7+ years preferred) as an individual contributor within cybersecurity, DevOps, and cloud security, with a proven history of working cross-functionally and contributing to high-performing teams. • Technical understanding of cloud, network security, identity, encryption, data protection and API security. • General knowledge of security frameworks (NIST CSF, CIS, ISO, SOC 2, PCI DSS). • Functional use of cloud tools (CWPP, CSPM, cloud-native application protection platform, CDN/WAF). • Familiarity with automation tools (ArgoCD, Chef, Puppet, Salt, Ansible) • Proficient in one or more: Terraform, Kafka, Kubernetes, Helm, scripting (Python, JavaScript). • Experience working in AWS is preferred. • Previous industry experience in Financial Services is preferred. Benefits: • Competitive salary with top-tier health benefits and life insurance • Retirement savings matching plan using Wealthsimple for Business • 20 vacation days per year and unlimited sick and mental health days • Up to $1,500 per year towards wellness and professional development budgets • 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year • A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) • Company-wide wellness days off scheduled throughout the year

Lead the product vision, roadmap, and launch of Wealthsimple's credit card program, collaborating with engineers, designers, and data scientists to deliver impactful financial products. | 5+ years of product management experience shipping impactful products, strong business and analytical skills, technical understanding, and ability to lead complex projects in fast-paced environments. | Your career is an investment that grows over time! Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $80 billion in assets. Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work. About the Payment Cards Team The Payment Cards team is one of our newest and most exciting teams, responsible for building a card portfolio the Wealthsimple way—simple, transparent, and low-cost. We are rethinking payment cards from the ground up to help Canadians manage their spending better, and get rewarded for doing so. We aim to deliver a highly rewarding experience that avoids the typical traps of traditional credit and spending products, integrating seamlessly into our entire product ecosystem, and fostering deeper relationships with our clients in the process. \n In this role, you’ll have the opportunity to: Launch & grow a market-leading credit card program Define and drive the product vision and roadmap for Wealthsimple’s credit card offering and payment cards platform capabilities across credit and banking Operate at both strategic and tactical levels—setting direction while also rolling up your sleeves when needed Contribute to defining an ambitious product vision and strategy for your domain, owning the roadmap for the Payment Cards team Lead the planning, development, and launch of new product experiences that continuously raise the bar on quality and impact Collaborate closely with a cross-functional team of engineers, designers, and data scientists, fostering a "do-what-it-takes" mentality to deliver impactful projects Break down complex, behind-the-scenes projects into discrete phases that deliver value to clients and the business incrementally Develop a deep understanding of the payments landscape, including credit modeling, fraud protection, collections, and third-party vendor evaluations Conduct hands-on quantitative and qualitative analysis, and talk directly to customers to uncover problems, identify unmet needs, and validate solutions What you’ll bring: A 5+ year track record of building and shipping products that customers love and that produce business impact A shipping mentality. We don't believe in spending forever analyzing and debating. The best way to validate something is to ship it—so let's ship it, learn, and iterate High agency and a bias for action. You can work independently to drive projects forward and have a demonstrated ability to lead complex, cross-functional projects in a fast-paced environment Curiosity and a first-principles approach. You dig deep into any problem, ask "why" relentlessly, and can turn complex problems into simple, elegant experiences Strong business acumen and analytical skills, with the ability to pull your own data, develop business cases, and synthesize inputs to inform prioritization decisions Enough technical know-how to talk with engineers about architecture and technical considerations that impact the product, weighing tradeoffs at all times Nice to have: Experience working at a high-growth startup or as an entrepreneur Experience in the fintech or payments space A passion for personal finance and building simpler, more accessible financial services for everyone \n Why Wealthsimple? 🤑 Competitive salary with top-tier health benefits and life insurance 📈 Retirement savings matching plan using Wealthsimple for Business 🌴 20 vacation days per year and unlimited sick and mental health days 📚 Up to $1,500 per year towards wellness and professional development budgets respectively 🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year 🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) 💖 Company-wide wellness days off scheduled throughout the year We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us! Read our Culture Manual and learn more about how we work. Technology & Innovation at Wealthsimple We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future. DEI Statement At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.

Lead and support CX teams across knowledge, AI, projects, and systems to improve client and agent experiences through strategic initiatives and operational excellence. | 5+ years in client experience with 3+ years managing teams, expertise in knowledge management and AI solutions, strong stakeholder and project management skills, and ability to drive cross-functional initiatives. | Your career is an investment that grows over time! Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $80 billion in assets. Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work. The CX Operations team is responsible for enabling exceptional client and agent experiences across Wealthsimple through optimized systems, content, AI solutions, and strategic initiatives. We manage the technology, knowledge, and processes that power our customer experience organization, driving continuous improvement in efficiency and effectiveness. As the Manager of Client Experience - Processes & Systems, you will serve as a strategic partner to the Senior Manager while providing flexible support across our Knowledge & Content, AI Experiences, Special Projects, and CX Systems teams. This role functions as a Swiss army knife for the CX teams, identifying critical areas for improvement, stepping in to support other teams as needed, and driving key cross-functional initiatives that enhance both client and agent experiences. In this role you'll have the opportunity to: • Serve as a strategic advisor to the Senior Manager while maintaining hands-on involvement in critical initiatives and day-to-day operations. • Lead a team of 3-5 direct reports, developing their skills while driving high-impact projects across the CX organization. • Identify strategic opportunities to improve key metrics including solves per productive hour, resolution time, client re-reach out rate, and AI ticket containment. • Flex between different pillars of the organization, providing leadership support where needed in Knowledge & Content, AI Experiences, Special Projects, or CX Systems. • Drive the strategy and execution of complex, cross-functional initiatives that span multiple CX Operations domains. • Lead comprehensive knowledge management strategies across internal and external platforms, optimizing content for both human and AI consumption. • Champion the advancement of AI tools and applications within our CX ecosystem, ensuring effective implementation and continuous improvement. • Partner with stakeholders across Product, Engineering, Compliance, and Client Experience teams to align on priorities and drive impactful change. • Develop and implement measurement frameworks to quantify the impact of CX Operations initiatives on both client and agent experiences. • Foster a culture of innovation, experimentation, and continuous improvement within your team and across the broader CX organization. What you'll bring: • 5+ years of experience in client experience or customer support environments, with at least 3 years in people management roles. • Deep expertise in knowledge management, help center optimization, and content strategy with demonstrated success improving self-service capabilities. • Experience implementing and optimizing AI solutions within a customer experience context. • Proven track record of leading cross-functional initiatives with significant organizational impact. • Exceptional stakeholder management abilities with experience influencing at all levels of the organization. • Strategic thinking with the ability to connect operational improvements to broader business outcomes. • Comfort with ambiguity and ability to thrive in rapidly changing environments. • Strong technical aptitude with the ability to quickly learn new systems and platforms. • Experience with project management methodologies and change management principles. • Outstanding communication skills with the ability to translate complex technical concepts for various audiences. Nice to have: • Experience with Decagon, Zendesk, Contentful, Guru, or similar knowledge management and customer experience platforms. • Background in fintech, financial services, or regulated industries. • Experience with agile methodologies and product development cycles. • Understanding of user experience principles and customer journey mapping. • Prior experience in a chief of staff or strategic operations role. This role offers a unique opportunity to drive transformation across our CX organization while developing broad expertise in knowledge management, AI implementation, systems optimization, and strategic project execution. The ideal candidate will be dynamic, self-driven, and equally comfortable developing strategy and executing tactical work to achieve measurable improvements in our client and agent experiences. Why Wealthsimple? 🤑 Competitive salary with top-tier health benefits and life insurance 📈 Retirement savings matching plan using Wealthsimple for Business 🌴 20 vacation days per year and unlimited sick and mental health days 📚 Up to $1,500 per year towards wellness and professional development budgets respectively 🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year 🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) 💖 Company-wide wellness days off scheduled throughout the year We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us! Read our Culture Manual and learn more about how we work. Technology & Innovation at Wealthsimple We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future. DEI Statement At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.

Lead and grow a product and content design team to build a world-class investing experience, define design strategy, and improve client communication. | Deep experience leading product design teams at scale, strong strategic and product thinking, exceptional craft in interaction and visual design, and passion for accessible investing. | Your career is an investment that grows over time! Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $70 billion in assets. Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work. About the team: At Wealthsimple, design is a competitive advantage and essential to achieving our mission of helping Canadians reach financial freedom. We are also client-obsessed - our empathy for our clients sets the bar really high for the products and experiences we create. The Portfolios team is responsible for Wealthsimple’s managed investing experience—a fully automated way to grow your money that’s designed to help clients achieve their financial goals. From saving for retirement to building long-term wealth, Portfolios gives clients access to expertly designed investment strategies, low fees, and personalized advice, all through a modern digital experience. We serve a broad range of clients—from those transferring investments from traditional institutions to those just getting started. Today, hundreds of thousands of Canadians trust Wealthsimple to manage their investments, and we’re constantly evolving our experience to better serve their needs. This team plays a critical role in how we attract, engage, and retain clients, helping them feel confident in their financial future with a product that’s simple, smart, and built to perform. \n In this role you’ll have the opportunity to: Lead and grow a high-performing team of product and content designers focused on building a world-class investing experience. Define and drive the design strategy in partnership with Product, Engineering, and our in-house Portfolio Managers—grounded in client needs, business goals, and market opportunity. Champion craft and storytelling, raising the bar for UX, visual design, motion, and interaction across surfaces. Bring clarity to complexity, simplifying financial concepts and guiding users through their investing journey with confidence. Coach and develop designers through regular feedback, mentorship, and opportunities to grow their impact. Use research, data, and direct client insights to continuously improve how we communicate performance, risk, advice, and long-term value. Scale and resource your team to meet the needs of a growing business and client base. What You'll Bring: Deep experience leading product design teams at scale—bonus if it’s in investing, fintech, or a regulated space. Strong strategic and product thinking—you can shape vision, prioritize ruthlessly, and partner across disciplines to make it happen. Exceptional craft in interaction and visual design, with a portfolio of polished and effective consumer-facing work. Comfortable leading through ambiguity, and knows how to build alignment and momentum in a cross-functional environment. Passionate about making investing more accessible, transparent, and rewarding for everyone. Why join us? A high-impact leadership role shaping a core pillar of Wealthsimple’s business and growth. The opportunity to build products that help Canadians achieve financial freedom. A collaborative, cross-functional environment where design is seen as a key driver of success. A culture that values simplicity, craft, and thoughtful execution. \n Why Wealthsimple? 🤑 Competitive salary with top-tier health benefits and life insurance 📈 Retirement savings matching plan using Wealthsimple for Business 🌴 20 vacation days per year and unlimited sick and mental health days 📚 Up to $1,500 per year towards wellness and professional development budgets respectively 🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year 🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) 💖 Company-wide wellness days off scheduled throughout the year We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us! Read our Culture Manual and learn more about how we work. Technology & Innovation at Wealthsimple We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future. DEI Statement At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.