Waymark

Partner with leadership to develop and execute HR strategies, lead employee engagement initiatives, and manage talent processes. | 8+ years of HR experience, strategic partnership skills, healthcare industry knowledge, and process improvement experience. | About Waymark Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We’re designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what’s possible in Medicaid healthcare delivery. Our Values At Waymark, our values are the foundation of how we work, grow, and support one another: Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology. Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions. Experiment to Improve: We use data to inform decisions and continuously assess our performance. Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results. If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark. About this role As the People Business Partner, you will be responsible for driving Waymark’s people strategy and serving as a trusted advisor and strategic thought partner to managers and leaders across the organization. You will own the execution of key People initiatives, including employee engagement action plans, performance management cycles, talent development programs, and workforce planning, ensuring alignment with our mission and values. Reporting to the VP, Head of People, you will partner closely with the People team to ensure the structures and processes we develop support a rapidly scaling organization. You will lead critical projects in compensation, rewards, employee engagement and total retention, ensuring Waymark remains competitive and equitable in its employee value proposition. Key Responsibilities Strategic People Partnership: Serve as a dedicated thought partner and strategic advisor to leadership, driving organizational design, talent development, and proactive team performance management. Culture & Engagement Champion: Lead high-impact employee engagement strategies, translating survey data into concrete initiatives that champion a culture of belonging, feedback, high performance, and retention. End-to-End Talent Architect: Lead and guide managers through core talent processes, including performance management, talent reviews, succession planning, and compensation programs (merit, promotion, and salary structure updates). Expert Coaching & Employee Relations: Provide essential coaching to managers on complex employee relations issues, reasonable accommodation requests, and offboarding, ensuring compliance, fairness, and empathy. Data-Driven Process Optimization: Utilize data and people analytics to continuously identify and implement improvements that enhance the overall employee experience and operational efficiency of the People function. Projects: Lead various other People team projects and initiatives. Partner with VP, and Head of people to administer compensation programs such as merit/promotion process, annual incentive plans, evaluation of salary structures, etc. Minimum Qualifications 7+ years of progressive HR experience including 3+ years as a strategic Business Partner. Bachelor’s Degree or equivalent experience. Deep understanding of employment-related laws and regulations. Required industry experience includes healthcare; value-based care is preferred, and technology experience is a plus. Proven track record and desire for process improvement. Superior written and verbal communication skills. Preferred Qualifications Previous compensation administration experience strongly preferred Combination of start up and established organization experience preferred SHRM-CP, SHRM-SCP, PHR, or SPHR Certification preferred Salary Range US Employees in San Francisco/Bay Area, New York City - $122,500 - $150,000 US Employees in Boston, Los Angeles, Seattle, Washington DC - $112,700 - $138,000 US Employees in Arlington, Denver, San Diego, Sacramento - $107,800 - $132,000 US Employees in Albany, Atlanta, Austin, Baltimore, Central/Southern, Charlotte, Chicago, Dallas/Fort Worth, Detroit, Houston, Las Vegas, Miami, Milwaukee, Philadelphia, Portland, Research Triangle, Salt Lake City, Twin Cities - $98,000 - $120,000 US Employees in Baton Rouge, Birmingham, Charleston, Cincinnati, Cleveland, Daytona Beach, Indianapolis, Nashville, New Orleans, Omaha, Phoenix, Pittsburgh, St. Louis, Tampa - $95,060 - $116,400 In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect: Stock Options: Opportunity to invest in the company’s growth. Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office. Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy. Life Insurance: Basic life insurance to give you peace of mind. Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays. Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents. Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule. Commuter Benefits: Convenient options to support your commute needs. Professional Development Stipend: A dedicated stipend supports professional development and growth. Offer of employment is contingent upon successful completion of a background check. Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

Manage core HR functions including employee relations, benefits, onboarding, LOAs, HRIS, and compliance to support organizational growth. | 7+ years of HR experience with expertise in employee benefits, LOAs, HR compliance, and HRIS, preferably with healthcare industry exposure. | About Waymark Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We’re designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what’s possible in Medicaid healthcare delivery. Our Values At Waymark, our values are the foundation of how we work, grow, and support one another: Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology. Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions. Experiment to Improve: We use data to inform decisions and continuously assess our performance. Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results. If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark. About this role This is a pivotal role for a high-impact People Operations leader ready to own and strategically scale our core HR functions. You will thrive in a high-volume, rapidly evolving environment and be essential to driving the success of the People team. You bring strong HR generalist experience, the ability to execute daily HR operations with accuracy, urgency, and sound judgment and a strong passion for process improvement. To be successful in this role, you must be able to independently manage and own all core operational HR functions including employee relations, benefits, LOA, onboarding/offboarding, HRIS, workers’ compensation, and compliance reporting. You are a process-improvement champion who is passionate about implementing structure, refining systems, and strengthening team-wide consistency as we scale You will be critical in driving the success of the People team, ready to roll up your sleeves to build and contribute across the full range of people operations functions. Key Responsibilities Continuous Process Transformation: Proactively identify, design, and implement end-to-end process transformations across the People team to ensure we can meet the demands of Waymark’s rapid, sustained growth. Data management & HRIS: Configure, maintain, and optimize the Rippling HRIS for accurate data management and reporting. Enter employee changes and ensure payroll and HR systems are updated accordingly. Ensure employee files are maintained in a compliant and efficient manner. Payroll & Compliance: Collaborate closely with Finance to audit and execute accurate payroll processing, focusing on timely, accurate, and compliant reporting. Elevated Employee Experience & Support: Serve as the trusted, day-to-day subject matter expert, developing scalable and efficient processes to resolve inquiries across benefits and employment policies. Onboarding : Manage onboarding compliance steps (I-9s, systems setup, file creation). Ensure consistent and positive new-hire experience across all teams. LOAs: Manage LOAs in accordance with applicable state and federal laws, liaising between the LOA vendor, employees, manager and other internal People team members. Guide employees and managers through requirements and timelines. Strategic Benefits Program Management: Lead all day-to-day benefits operations (QLEs, 401(k), Open Enrollment), and actively partner with the VP, Head of People to evolve our total rewards strategy to remain highly competitive. Policy Ownership: Primary owner responsible for People team policies and SOPs. Minimum Qualifications 7+ years of progressive HR experience Bachelor’s Degree or equivalent experience Expert-level knowledge of employee benefits, LOAs, HR Compliance and employment-related laws and regulations Experience with HRIS (preferably Rippling) Proven track record and desire for process improvement. Superior written and verbal communication skills Preferred Qualifications Healthcare industry experience preferred. Combination of start up and established organization experience preferred SHRM-CP, SHRM-SCP, PHR, or SPHR Certification preferred Salary Range US Employees in San Francisco/Bay Area, New York City - $122,500 - $150,000 US Employees in Boston, Los Angeles, Seattle, Washington DC - $112,700 - $138,000 US Employees in Arlington, Denver, San Diego, Sacramento - $107,800 - $132,000 US Employees in Albany, Atlanta, Austin, Baltimore, Central/Southern, Charlotte, Chicago, Dallas/Fort Worth, Detroit, Houston, Las Vegas, Miami, Milwaukee, Philadelphia, Portland, Research Triangle, Salt Lake City, Twin Cities - $98,000 - $120,000 US Employees in Baton Rouge, Birmingham, Charleston, Cincinnati, Cleveland, Daytona Beach, Indianapolis, Nashville, New Orleans, Omaha, Phoenix, Pittsburgh, St. Louis, Tampa - $95,060 - $116,400 In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect: Stock Options: Opportunity to invest in the company’s growth. Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office. Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy. Life Insurance: Basic life insurance to give you peace of mind. Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays. Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents. Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule. Commuter Benefits: Convenient options to support your commute needs. Professional Development Stipend: A dedicated stipend supports professional development and growth. Offer of employment is contingent upon successful completion of a background check. Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

Leading provider sourcing, engagement, and contracting to expand Medicaid-focused networks and supporting technology sales efforts. | Over 10 years supporting provider networks, extensive health tech sales experience, and existing Medicaid provider relationships. | About Waymark Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We’re designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what’s possible in Medicaid healthcare delivery. Our Values At Waymark, our values are the foundation of how we work, grow, and support one another: Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology. Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions. Experiment to Improve: We use data to inform decisions and continuously assess our performance. Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results. If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark. About this Role As the VP, Provider Network Development (West), you will be responsible for defining and executing a targeted provider network development strategy, with a primary focus on West Coast markets, in close partnership with Waymark’s contracted health plans and internal leadership teams. You will own provider network development end to end, including sourcing, engaging, and contracting Medicaid-focused primary care providers. This role emphasizes top-of-funnel provider outreach, pipeline management, and contracting execution to support Waymark’s market expansion goals for 2026 and beyond. You will also be responsible for technology sales of Signal, our core predictive analytics platform for rising risk. You will share Waymark’s differentiated value proposition through virtual engagement, in-person meetings, conferences, and targeted provider events. You will also collaborate closely with Legal, Operations, Implementation, Partner Success, and Health Plan Business Development to ensure timely contracting, onboarding, and successful market activation. Reporting to the Head of Partnerships, this is a highly cross-functional and execution-oriented role. While the position will focus primarily on provider business development (80%), there will be flexibility to support MCO engagement and Signal-related business development efforts as needed (approximately 20%). Signal is Waymark’s full suite of technology products and services that helps care teams reduce costs by preventing avoidable hospital/ER visits. Joining Waymark provides the opportunity to materially shape how we scale provider networks and care models that support Medicaid patients across multiple states. Key Responsibilities Drive top-of-funnel provider outreach, engagement, and pipeline management aligned with state and market growth goals, with an emphasis on West Coast expansion Drive our predictive analytics technology Go-To-Market strategy and full cycle sales Articulate Waymark’s value proposition to primary care providers and provider groups, building strong relationships with key clinical and operational stakeholders Develop and execute market-specific outreach and contracting plans in collaboration with health plan partners during cohort design and market activation Lead provider sourcing, engagement, and contracting to expand Waymark’s network and establish mutually beneficial financial incentives Partner with Legal, Operations, and Implementation to support efficient execution of provider agreements and onboarding Identify opportunities to improve provider contracting processes, network expansion strategies, and ongoing provider optimization to support medical cost performance Collaborate with Partner Success and Implementation to support growth planning with existing provider partners and ensure long-term success Minimum Qualifications 10+ years of experience supporting providers and building high-performing provider networks Extensive experience selling enterprise SaaS, health tech, or digital health solutions with measurable outcomes. Demonstrated ability to translate technical or platform capabilities into executive-level business value. Deep commitment to improving healthcare for underserved populations, with experience across independent practices and health system-owned primary care providers Existing relationships with large provider systems, primary care groups, and the Medicaid provider community across multiple markets Strong understanding of value-based care models, including ACOs, PCMH, quality-based incentives, bundled payments, and Medicaid market dynamics High-energy, collaborative working style with strong process orientation Ability and willingness to perform hands-on provider development work while helping scale processes and team capacity Willingness to travel up to 50% Preferred Qualifications Comfortable “sitting at the table” with clinical and operational executives to align on strategic outcomes. Experience using a CRM to manage provider outreach and pipeline activity Knowledge of primary care practice types, including FQHCs, Look-Alikes, IPAs, and their respective financing models and operational needs Managed care experience (Medicaid preferred) Experience working with provider-sponsored or provider-owned Medicaid health plans Salary Range US Employees in San Francisco/Bay Area, New York City - $175,000 - $231,000 US Employees in Boston, Los Angeles, Seattle, Washington DC - $161,000 - $212,000 US Employees in Arlington, Denver, San Diego, Sacramento - $154,000 - $203,000 US Employees in Albany, Atlanta, Austin, Baltimore, Central/Southern, Charlotte, Chicago, Dallas/Fort Worth, Detroit, Houston, Las Vegas, Miami, Milwaukee, Philadelphia, Portland, Research Triangle, Salt Lake City, Twin Cities - $140,000 - $185,000 US Employees in Baton Rouge, Birmingham, Charleston, Cincinnati, Cleveland, Daytona Beach, Indianapolis, Nashville, New Orleans, Omaha, Phoenix, Pittsburgh, St. Louis, Tampa - $135,800 - $179,000 In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect: Stock Options: Opportunity to invest in the company’s growth. Incentive Program: This role includes a performance based bonus for meeting agreed upon goals. Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office. Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy. Life Insurance: Basic life insurance to give you peace of mind. Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays. Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents. Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule. Commuter Benefits: Convenient options to support your commute needs. Professional Development Stipend: A dedicated stipend supports professional development and growth. Offer of employment is contingent upon successful completion of a background check. Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

As a Therapist Manager, you will provide remote mental health counseling to Medicaid patients and oversee the therapy care model in your market. You will also participate in outreach and coordinate with interdisciplinary care teams to support patients' behavioral health needs. | Candidates must be licensed as an LCPC, LMFT, or LCSW with at least 3 years of experience delivering CBT and 2 years of post-Master's experience in psychosocial treatments. A strong commitment to improving healthcare for underserved populations and experience in a clinical supervisory role is also required. | Waymark is a team of healthcare providers, technologists, and builders whose mission is to bring the best healthcare to people with Medicaid benefits. Guided by the communities we serve, we bring support and technology-enabled care to help primary care providers keep Medicaid patients healthy. We are building the tools and designing an approach to enable care to reach the patients who can benefit most. Our core values embody the essence of what makes Waymark a unique team today, and what we look for, nurture, and sustain as a team. We are bold builders, believing that the greatest challenges in care delivery can be solved when we harness the power of community and technology. We are humble learners, seeking feedback and perspectives different from our own, and welcome challenges to our conclusions. We experiment to improve, actively seeking data to inform decisions and to assess our own performance. We act with focused urgency, our commitment to our mission drives us to tirelessly pursue results. If this vision resonates with you, we’re confident you’ll find incredible fulfillment and impact here and hope you bring your creativity, your energy, your curiosity to Waymark. About this Role As a Therapist Manager, you will be a core member of a multidisciplinary care team that seeks to redefine care delivery to patients receiving Medicaid. You will providing remote mental health counseling to patients who experience a range of behavioral health conditions of varying acuity. You are expected be competent at triaging patients to an appropriate level of care, as well as deploying evidence-based behavioral health treatment modalities (e.g., cognitive behavioral therapy [CBT], problem solving treatment [PST], solution-focused behavioral therapy [SFBT], acceptance and commitment therapy [ACT]) via a single session approach and intermediate-duration treatment relationship (i.e. three to four months). In addition to providing direct patient care, you will oversee Waymark’s therapy care model in your market, participate in outreach to individuals at high risk of acute behavioral health care needs, coordinate with Waymark’s interdisciplinary care team (community health workers, pharmacists, care coordinators) and patients’ primary care teams and build relationships with community behavioral health resources. As a leader in a growing organization, you will play an active role in hiring and training, mentorship, support, resourcing and informing how we design, structure, and implement our therapy care model in Illinois. Responsibilities & Duties Appropriately triage and deliver psychosocial treatments and behavioral interventions for disorders common in the Medicaid population and amenable to remote behavioral health treatment (e.g., treatment for depressive and anxiety disorders, trauma, insomnia, chronic pain, substance use disorder etc.) via evidence-based time-limited psychotherapies and/or single session interventions, tailored to patient needs Provide direct telephonic and SMS-based outreach to Illinois Medicaid patients not yet established with Waymark and who may benefit from connecting directly with a behavioral health provider (e.g., following recent behavioral health admission) Collaborate with and support CHWs, pharmacists and care coordinators in using versatile behavioral health tools (e.g., motivational interviewing) to help with patients’ behavioral changes Participate in QI activities to promote increasingly high quality, cost-effective, and high value care (e.g., inform refinement of analytic dashboards, process improvement activities, documentation of internal workflows) Co-triage, along with physician supervisors, any acute behavioral health crisis that members of the Waymark team are made aware of (e.g., acute suicidality, homicidality) Supervise and lead other therapists in your market; includes operational (e.g., supporting adherence to proven workflows, monitoring and actioning opportunities for improvement) and clinical support Communicate with community partners and stakeholders (i.e. primary care providers and psychiatrists) to support patients in receiving appropriate services and care Required Qualifications Licensed Clinical Professional Counselor (LCPC) or Licensed Marriage and Family Therapist (LMFT) or Licensed Clinical Social Worker (LCSW). Remote, located in Illinois. Chicago or central Illinois preferred. Deep commitment to improving healthcare for underserved populations. 3+ years experience delivering CBT. Alignment with Waymark’s core mission and values. 2+ years post-Master’s-degree experience delivering psychosocial treatments to patients with behavioral health needs. 3+ years in a clinical supervisory role. Demonstrated ability to collaborate and communicate virtually via phone or video chat, in writing and in person effectively in a multidisciplinary team setting. Preferred Qualifications Experience with underserved populations, and across a spectrum of moderate to severe behavioral health conditions, including psychosis. Experience and familiarity with behavioral health services in the Chicago or central Illinois areas. Experience delivering single session interventions (also known as single session therapy, single session thinking or single session consultations). 3+ years experience delivering DBT, PST, SFBT, or ACT. Experience in community mental health, hospital/medical social work, inpatient behavioral health, or case management a plus. Experience with creating policies and procedures to support providing mental health services. Trauma-informed and harm reduction approach to behavioral health disorders. Familiarity with the Collaborative Care Model of supporting mental health of patients in partnerships with primary care providers and, when appropriate, psychiatrists. Salary Range US Employees in Chicago - $98,000 - $141,000 US employees outside of the above listed US Cities - $95,000 - $136,000 In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect: Stock Options: Opportunity to invest in the company’s growth. Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office. Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy. Life Insurance: Basic life insurance to give you peace of mind. Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays. Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents. Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule. Commuter Benefits: Convenient options to support your commute needs. Professional Development Stipend: A dedicated stipend supports professional development and growth. COVID Vaccination: Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19. As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health. You will be asked to attest to your COVID vaccination status before an offer of employment is made. Offer of employment is contingent upon successful completion of a background check. Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!