Watts Water Technologies

Provide technical support and customer service for water filtration products including troubleshooting and order entry. | Requires high school or associate degree with 2+ years experience and proficiency in SAP, Magento, and CRM systems. | We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​ Scope of Position As the Technical Support Product Advisor, you will provide customer service and product support to homeowners of our products. You will be the primary contact, assisting homeowners with inquiries, troubleshooting issues, and ensuring satisfaction with our services. Your expertise and attention to detail will help deliver a seamless customer experience. training for all new employees and all ongoing training from customer service, platform/application to technical support This position reports to E-Commerce Channel Manager. This role is remote and is based in Fort Worth, TX Primary Job Duties and Responsibilities Assist with customer service activities including order entry, sales, and account reconciliation. Diagnose and resolve customer inquiries, concerns, and issues via phone, e-mail, & social media. Provide phone and email-based troubleshooting assistance to homeowners and plumbers on water filtration products. Maintain working knowledge and expertise of products and services. Assist customers by solving customer disputes promptly. Ability to see challenges from the customer's point of view, coupled with a passion to help. Assist customers/end users with questions on product installation, maintenance, usage, and support; prioritize and respond to support requests. Identify opportunities cross-sell additional products and services to customers based on their needs. Assume responsibility for other projects and duties as assigned by E-Commerce Channel Manager or Company management. Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency) Travel Requirements: 0% Required Qualifications High School Diploma or equivalent, associate degree. 2+ years of applicable experience. Experience with Magento, Tidio Live Chat, Chat Bot, ticketing System or related e-commerce and CRM platforms. Experience with order entry and expediting orders required. Experience with SAP systems regarding stock levels, stock location, order management, price/availability checks or similar. Creative and adaptable, with the ability to troubleshoot abstract concepts, find solutions and connect the dots in an agile work environment. Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable. Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment. General Applicable Company Competencies Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at the Fort Worth location for meetings, trainings, or as otherwise required by Company management. Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to physically move around the office, organize or transport files, packages, or other office-related materials. Ability to read documents, use a computer, and perform data entry tasks. Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment. Pay Range: The expected salary range for this position is $22.85 - $24.20 an hour. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law. Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LIRemote Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Design, build, and maintain scalable full stack web applications integrating front-end, back-end, and enterprise systems. | 7+ years experience with JavaScript/TypeScript, React, Node.js, PHP, SQL, SAP BTP, API design, and cloud/CI-CD workflows. | We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. Scope of Position We are seeking an experienced Senior Full Stack Web Developer with strong expertise in React, Node.js, PHP, SQL, and SAP BTP (SAP Business Technology Platform)-including hands-on experience with SAP BTP Workflows-to design, build, and maintain scalable, enterprise-grade web applications. This role blends modern JavaScript development with SAP-integrated and database-driven systems, requiring sound architectural judgment, hands-on coding, and technical leadership. Primary Job Duties and Responsibilities • Design and develop modern, responsive web applications using React, TypeScript, and component-based UI libraries • Build and maintain scalable back-end services using Node.js (e.g., Express, NextJS) and PHP-based applications or services • Design, develop, and consume RESTful APIs and/or GraphQL APIs • Design, implement, and integrate SAP BTP Workflows to support business processes, approvals, and system orchestration • Integrate web applications with SAP BTP services, including APIs, workflows, and enterprise data sources • Develop, optimize, and maintain SQL-based data models, queries, and stored procedures • Collaborate with business stakeholders and UX/UI designers to translate requirements into reusable components and workflows • Make architectural and technical decisions across front-end, back-end, database, and SAP integration layers • Ensure application performance, reliability, security, and maintainability • Write clean, well-documented, and testable code; participate in code reviews • Support CI/CD pipelines and cloud-based deployments • Mentor junior developers and promote best practices across the team • Participate in Agile ceremonies, estimation, and backlog refinement Required Qualifications • Bachelor's degree in Computer Science, Engineering, or equivalent professional experience • 7+ years of professional software development experience • Strong proficiency in JavaScript and TypeScript • Extensive hands-on experience with React, including hooks, state management, and component architecture • Experience using AI-assisted coding tools (e.g., GitHub Copilot, Microsoft Copilot) to accelerate development, improve code quality, assist with debugging, and support code refactoring while maintaining security and coding standards. • Demonstrated ability to apply AI-assisted coding responsibly within SAP ecosystems, including reviewing, validating, and securing AI-generated code that integrates with SAP BTP services and workflows, while ensuring compliance with organizational coding standards, security policies, and SAP-recommended best practices. • Proven experience using component-based UI libraries or design systems (e.g., Material UI, Ant Design, Chakra UI, Bootstrap, or custom component libraries) • Experience designing and maintaining reusable, scalable front-end components • Strong back-end development experience with Node.js • Professional experience developing and maintaining PHP applications • Strong SQL skills, including schema design, query optimization, and performance tuning • Experience with relational databases such as PostgreSQL, MySQL, or SQL Server • Hands-on experience with SAP BTP, including SAP BTP Workflows • Experience implementing workflow-driven business processes and system integrations • Experience designing and consuming APIs (REST and/or GraphQL) • Familiarity with modern build tools and package managers (e.g., Vite, Webpack, npm, pnpm) • Experience with cloud platforms (Azure, AWS, Google Cloud Platform, or SAP BTP environments) and CI/CD workflows • Solid understanding of web security, authentication, and authorization best practices • Strong problem-solving, debugging, and communication skills Preferred Qualifications • Experience with Next.js or other React-based frameworks • Experience contributing to or maintaining a shared component library or design system • Advanced experience with SAP BTP services (Workflows, Integration Suite, Destinations) • Experience modernizing or integrating legacy PHP systems • Experience with Docker and containerized deployments • Knowledge of automated testing tools (testRigor, Cypress, Playwright) General Applicable Company Competencies • Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency. • Punctuality and dependability. • Ability to be flexible and adapt to changing work priorities and stressful conditions. • Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. • Maintain productive and collaborative relationships with other Watts employees. • Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at the Andover location for meetings, trainings, or as otherwise required by Company management. Physical Requirements: Specific physical abilities required for this position include, but are not limited to: • Ability to remain seated at a desk or workstation for extended periods. • Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. • Ability to physically move around the office, organize or transport files, packages, or other office-related materials. • Ability to read documents, use a computer, and perform data entry tasks. • Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. • Ability to operate standard office equipment such as computers, printers, phones, and copiers. • Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment. Pay Range The expected salary range for this position is $124,000 - $138,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law." Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LIRemote Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. • Competitive compensation based on your skills, qualifications and experience • Comprehensive medical and dental coverage, retirement benefits • Family building benefits, including paid maternity/paternity leave • 10 paid holidays and Paid Time Off • Continued professional development opportunities and educational reimbursement • Additional perks such as fitness reimbursements and employee discount programs • Learn more about our benefit offerings here: ;/li> How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Manage putaway, pulling and distribution of materials in stockroom, maintain inventory accuracy, support Kanban replenishment and ERP transactions to support manufacturing operations. | 2+ years warehouse experience, basic math and computer skills, ability to obtain forklift certification, high school diploma or GED, and English proficiency. | We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead. Responsible for putaway, transacting and distributing materials in the Stockroom. Tasks include pulling job kits, material requisitions, stocking materials, and Kanban replenishment to support manufacturing operations. Must maintain inventory accuracy and assist with other Stockroom operations as needed. Scope of Position This insert adjective highly motivated individual, as part of the Stockroom team, will be responsible for Responsible for putaway, transacting and distributing materials in the Stockroom. Tasks include pulling job kits, material requisitions, stocking materials, and Kanban replenishment to support manufacturing operations. Must maintain inventory accuracy and assist with other Stockroom operations as needed. This position reports to Stockroom Supervisor. This role is onsite and is based in Fort Worth, Texas Primary Job Duties and Responsibilities: • Order Pulling: Pull materials for job kits and material requests for production operations. • Material Requisition Pulling: Lead and organize material requisition pulling to meet production needs. • Issuing Job Kits & Material Requisitions: Issue job kits and materials in a timely and accurate manner, tracking any issues. • Put-Away/Stocking: Assist in the stocking of materials, ensuring the right labeling, location and efficient storage. • Kanban Replenishment: Replenish materials in Kanban locations to ensure continuous material flow. • Flex Support (Pulling/Kanban/Stocking Backup): Provide backup support for material pulling, Kanban replenishment, and stocking as needed, ensuring no disruptions in operations. • ERP Transactions: Support the inventory transactions in ERP to ensure accurate records for stock movements. • Kit/Shortage Verification: Verify material availability and resolve any shortages for job kits. • Other Duties as Assigned: Perform other tasks as directed by the Stockroom Lead and/or Supervisor to support operations. Required Qualifications • 2+ years of experience working in a warehouse/manufacturing environment. • Basic math skills and computer skills to perform computer related transactions. • Ability to obtain forklift certification. • Ability to read, write and understand English. • High School Diploma or GED required or equivalent skill set • Associate's degree preferred. General Applicable Company Competencies Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency. • Punctuality and dependability. • Ability to be flexible and adapt to changing work priorities and stressful conditions. • Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. • Maintain productive and collaborative relationships with other Watts employees. • Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company's Fort Worth, Texas location. Your scheduled work hours will be communicated to you by your manager. Physical Requirements: • Ability to stand for long periods of time. • Ability to lift, carry, push and pull up to 40 pounds. • Ability to physically move around manufacturing floor. • Ability to read documents and communicate clearly with management and coworkers. • Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses. Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LI (Onsite) - Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. • Competitive compensation based on your skills, qualifications and experience • Comprehensive medical and dental coverage, retirement benefits • Family building benefits, including paid maternity/paternity leave • 10 paid holidays and Paid Time Off • Continued professional development opportunities and educational reimbursement • Additional perks such as fitness reimbursements and employee discount programs • Learn more about our benefit offerings here: How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources. We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead. Responsible for putaway, transacting and distributing materials in the Stockroom. Tasks include pulling job kits, material requisitions, stocking materials, and Kanban replenishment to support manufacturing operations. Must maintain inventory accuracy and assist with other Stockroom operations as needed. Scope of Position This insert adjective highly motivated individual, as part of the Stockroom team, will be responsible for Responsible for putaway, transacting and distributing materials in the Stockroom. Tasks include pulling job kits, material requisitions, stocking materials, and Kanban replenishment to support manufacturing operations. Must maintain inventory accuracy and assist with other Stockroom operations as needed. This position reports to Stockroom Supervisor. This role is onsite and is based in Fort Worth, Texas Primary Job Duties and Responsibilities: • Order Pulling: Pull materials for job kits and material requests for production operations. • Material Requisition Pulling: Lead and organize material requisition pulling to meet production needs. • Issuing Job Kits & Material Requisitions: Issue job kits and materials in a timely and accurate manner, tracking any issues. • Put-Away/Stocking: Assist in the stocking of materials, ensuring the right labeling, location and efficient storage. • Kanban Replenishment: Replenish materials in Kanban locations to ensure continuous material flow. • Flex Support (Pulling/Kanban/Stocking Backup): Provide backup support for material pulling, Kanban replenishment, and stocking as needed, ensuring no disruptions in operations. • ERP Transactions: Support the inventory transactions in ERP to ensure accurate records for stock movements. • Kit/Shortage Verification: Verify material availability and resolve any shortages for job kits. • Other Duties as Assigned: Perform other tasks as directed by the Stockroom Lead and/or Supervisor to support operations. Required Qualifications • 2+ years of experience working in a warehouse/manufacturing environment. • Basic math skills and computer skills to perform computer related transactions. • Ability to obtain forklift certification. • Ability to read, write and understand English. • High School Diploma or GED required or equivalent skill set • Associate's degree preferred. General Applicable Company Competencies Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency. • Punctuality and dependability. • Ability to be flexible and adapt to changing work priorities and stressful conditions. • Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. • Maintain productive and collaborative relationships with other Watts employees. • Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company's Fort Worth, Texas location. Your scheduled work hours will be communicated to you by your manager. Physical Requirements: • Ability to stand for long periods of time. • Ability to lift, carry, push and pull up to 40 pounds. • Ability to physically move around manufacturing floor. • Ability to read documents and communicate clearly with management and coworkers. • Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses. Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LI (Onsite) - Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. • Competitive compensation based on your skills, qualifications and experience • Comprehensive medical and dental coverage, retirement benefits • Family building benefits, including paid maternity/paternity leave • 10 paid holidays and Paid Time Off • Continued professional development opportunities and educational reimbursement • Additional perks such as fitness reimbursements and employee discount programs • Learn more about our benefit offerings here: How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Lead national sales efforts, develop and maintain customer relationships, manage sales targets and budgets, and collaborate cross-functionally to achieve business goals. | Minimum 5 years successful retail sales or marketing experience, strong negotiation and financial management skills, excellent communication, self-starter with ability to manage priorities, and proficiency with Microsoft Office. | We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. The National Account Manager, in collaboration with and under the direction of the designated Director of Sales – National Accounts will be responsible for maintaining strong relationships, delivering superior customer service, developing and expanding existing or target customer(s), while providing support to the designated NAM in their sales efforts. The National Account Manager will make contributions to the strategic business plan for assigned customers and with account leadership will assist in implementing the strategic and tactical initiatives, vision and goals. This position reports to Software Solutions, Engineering Director. This role is remote and is based in the Americas. Primary Job Duties and Responsibilities: Provides leadership in planning and developing order and quotation volumes, profit margin goals, and operating expense budgets for the assigned markets. Plans, organizes, manages and directs all sales activities for the assigned markets to achieve or exceed the planned goals for volume and margins. Evaluates the results being achieved and initiates organizational changes or any other corrective action necessary to improve the sales effort. Plans, establishes and maintains a sound and effective national sales effort capable of achieving desired sales coverage, market penetration and volume and margin goals. Develops and maintains relationships with major customers and prospects. Develops new markets as rapidly as circumstances permit through traditional sales or alternative distribution channels. Remains sensitive to the needs of the national market and ascertains whether changes are required; recommends when appropriate company systems and equipment are suitable for use therein. Provides liaison and serves as coordinator between customer, prospects, and national sales organization, and the company to assure good communications and adequate information regarding proposed sales or a project in process. Attends trade fairs and shows to direct or participate in demonstrations of company systems or equipment, to build good will for the company with customers or prospects, and to report on competitive developments as observed at such functions. Works closely with Platform Business leaders, understands short and long-term business goals, and collaborates on plans to achieve those goals. Manages financial and sales targets per business plan. Develops effective annual business plans with clear realistic and stretch goals, milestones and desired results, evaluating quarterly for optimization as needed. Promotes a customer-centered culture that strives to exceed customer needs, requirements, and expectations. Ensure go-to-market plans for new products are implemented with excellence. Other duties as required or assigned by Director of Sales Required Qualifications • Minimum of 5 years of a successful track record in retail sales, marketing, trade marketing and/or customer marketing. • Must be enthusiastic with an entrepreneurial spirit and sense of urgency; decisive leader capable of thriving in a dynamic, action-oriented environment. • Strategic mindset, business acumen with well-developed negotiation skills. • Strong financial capabilities needed to manage risk, understanding both cost and revenue implications; experience in setting and managing the annual budget throughout year. • Exceptional written and interpersonal communication skills. • Proficient with computer and Microsoft Office applications. • Strong customer service orientation. • Cross functional leader translating the strategic vision of the company to all customers internally and externally. • Exceptional negotiating, planning and organizational skills and a high commitment to timely follow up and issue resolution. • Must be a self-starter and be able to work with minimal oversight. • Ability to manage competing priorities in a deadline-driven environment. General Applicable Company Competencies Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at the North Andover, MA location for meetings, trainings, or as otherwise required by Company management. Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated/standing at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment. The expected salary range for this position is $90,000-109,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws. Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LI (Remote) Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources. Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation. Learn more about the Watts way, here. Specialties Plumbing, HVAC, Water Quality, and Gas Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website http://www.watts.com/ http://www.wattsindustries.com/ http://www.wattsasia.com/ Industry Machinery Founded 1874

Provide technical field support, training, and specification assistance for hydronic cooling, process water, and HVAC applications in commercial and industrial markets, while developing customer relationships and supporting sales teams. | 7+ years in technical and field sales with 3+ years in flow control industry, strong understanding of hydronic cooling, HVAC, valves, project management, leadership, and excellent communication skills. | We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. The Applications Business Development Manager (BDM) will be responsible for assisting end users, contractors, and engineers with specification development, system design and product selection assistance, and field technical support for Hydronic Cooling, Process Water, & HVAC applications and their associated plumbing/HVAC systems in Commercial and Industrial market segments and Data Center, EV Battery, & Semiconductor verticals. The Applications BDM will also be responsible for providing classroom and field training to support accurate product selection, installation and operation. This position is remote and due to travel, should be based near a major airport. RESPONSIBILITIES AND DUTIES: Responsible for day-to-day technical field support and troubleshooting for Hydronic Cooling, Process Water, Technical Water & HVAC applications and their associated plumbing systems in Commercial and Industrial market segments and Data Center & Semiconductor verticals Provide technical guidance, training, and where necessary field assistance for installation, commissioning, operation and field repair Hands-on technical support and guidance to our sales agents, end-users, engineering firms, and contractors with regards to product selection and the creation of technical/ master specifications that call out the use of Watts products and solutions Develop long-term relationships with end-users, customers, contractors and engineers to drive specifications Responsible for creating and delivering classroom and hands on training programs for end users, contractors, engineers and our sales agents relative to device specification, selection, installation, use, and troubleshooting. This includes counter training programs for wholesale channel partners Develop a deep understanding of industry and local/ national plumbing codes that govern the selection, use, and operation of Watts products within the Hydronic Cooling, Process Water, and HVAC applications and their associated plumbing/HVAC systems Attend Industry Standards Committees, Trade Shows, and other key industry events as required to represent Watts and our products in the marketplace Understand customer needs by market segments and the competitive landscape Provide input to marketing, product management, and engineering to support new product development and services offering Be the voice of the customer and promote customer centric mindset Escalate delays and roadblocks to resolve conflicts before they impact execution and delivery Make recommendations to improve existing processes or suggest new processes to improve quality and on-time delivery Work directly with corresponding National Sales Manager and alongside Watts Sales team, agent network and channel partners to strengthen Watts Water Technologies market position EDUCATION: Bachelor’s degree in Engineering / equivalent field or equivalent experience MANAGEMENT: No Direct Reports QUALIFICATIONS: 7+ years of experience in technical and field sales environments. 3+ years in flow control industry with ability to understand valve and actuation applications or related level of understanding of fluid mechanics A working understanding of hydronic cooling, process piping, HVAC & actuation valves within Commercial & Industrial plumbing, HVAC and Industrial process industry Strong problem-solving and creative solution skills Customer centric mindset Strong Project management skills. Strong leadership skills Drive for results Advanced negotiation and influencing skills Strong interpersonal, written, verbal, and communication skills. Presentation, one-on-one and conference skills Time management and the ability to work independently Work collaboratively with cross-functional team to achieve product line objectives Ability to influence and interact at all levels within the organization Must provide leadership role in the development, implementation, and realization of projects established by management Proven ability to effectively communicate at all levels within an organization Ability to understand, track, drill-down, and question activities and issues in all functional areas Necessity to pay attention to details and follow-through. Proficiency in Microsoft office tools. Oral, written, electronic and telecommunications skills. Intimate knowledge of people management skills particularly the ability to resolve conflicts Travel Required: 70% $121-150,000 Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources. Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation. Learn more about the Watts way, here. Specialties Plumbing, HVAC, Water Quality, and Gas Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website http://www.watts.com/ http://www.wattsindustries.com/ http://www.wattsasia.com/ Industry Machinery Founded 1874