Watts Regulator Company

Provide expert-level technical support for water treatment systems, troubleshooting, and guiding customers and contractors. | Requires 3+ years in water treatment or related field, with technical support or field service experience, and a relevant degree. | We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. Scope of Position The Sr. Technical Specialist provides expert-level support for our Commercial and Industrial Water Treatment systems, resolving complex technical issues and guiding customers, partners, and service contractors through troubleshooting, installations, and warranty inquiries. This role ensures a seamless customer experience by offering timely solutions, interpreting technical documentation, and coordinating service needs. This position reports to the Sr. Manager of Sales and Customer Engagement. This role is remote and based out of the Fort Worth, TX location. Primary Job Duties and Responsibilities Technical Support for all Commercial/Industrial Water Treatment Products. Must have knowledge of water treatment solutions such as ultraviolet light, ion exchange, filtration, and reverse osmosis Manage calls or emails regarding part replacements, programming, troubleshooting, and on-site startup for equipment. Logistics Support for all Commercial/Industrial Products. This includes calls or emails about freight/weights, shipping questions, order tracking, and lost shipments. Warranty Support for all Commercial/Industrial Products. Use Sales Force Systems document and manage service functions. Contract and provide technical product support and guidance to third-party service contractors. Possess the ability to review wiring diagrams, schematics, CAD drawings A self-starter with ability to work in a team-oriented call-center support environment. Effectively communicate at different levels of the organization both internally & externally. After-hours on-call technical support on a rotating basis. Assume responsibility for other projects and duties as assigned by the Sr. Manager of Sales and Customer Engagement or Company management. Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency) Travel Requirements: 20% Required Qualifications Bachelor's Degree in Chemistry, Engineering, or related field Minimum 3 years’ experience in the water treatment industry. The ideal candidate will possess 3-5 years of water treatment experience and/or mechanical field experience, education and training. Field service coordination/project management experience a plus. Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable. Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment. General Applicable Company Competencies Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at the Watts Facility locations for meetings, trainings, or as otherwise required by Company management. Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to physically move around the office, organize or transport files, packages, or other office-related materials. Ability to read documents, use a computer, and perform data entry tasks. Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment. Ability to stand for long periods of time. Ability to lift and carry up to 35 pounds. Ability to push and pull up to 35 pounds. Ability to physically move around manufacturing floor. Ability to read documents and communicate clearly with management and coworkers. Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses. Pay Range: The expected salary range for this position is $30.90 - $37.15 an hour. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law. Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LI Remote Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources. Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation. Learn more about the Watts way, here. Specialties Plumbing, HVAC, Water Quality, and Gas Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website http://www.watts.com/ http://www.wattsindustries.com/ http://www.wattsasia.com/ Industry Machinery Founded 1874

Lead and design integrated marketing campaigns across digital, print, and motion platforms while evolving brand identity and mentoring junior team members. | Bachelor's degree or equivalent, 5+ years in graphic design/content marketing, proficiency in Adobe Suite, portfolio of creative work, strong communication, and ability to work in hybrid office environment. | We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. We are seeking a creative and strategic Sr. Graphic Designer/Content Strategist to elevate Watts’ brand presence through compelling visuals, storytelling, and innovative design. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about creating impactful experiences across digital, print, video, and experiential platforms. This position reports to the Manager, Content Marketing. This role is hybrid and is based in North Andover, MA. Primary Job Duties and Responsibilities: Lead ideation and visual design for integrated campaigns, including digital ads, social media, email, web, print, trade shows, and motion graphics projects Develop and refine creative advertising concepts and imagery to support various marketing initiatives. Collaborate cross-functionally across marketing, corporate communications, and external agencies/vendors. Own and evolve the brand identity, ensuring consistency and innovation across all channels. Mentor junior team members and contribute to a culture of creativity, excellence, and continuous improvement. Stay ahead of content marketing and graphic design trends and emerging technologies to keep Watts’ creative output fresh and competitive. Explore and integrate AI-powered design tools and workflows to enhance creative output, efficiency, and storytelling. Assume responsibility for other projects and duties as assigned by the Manager, Content Marketing or Company management. Responsibility directly tied to Watts Values: Integrity, Accountability, Continuous Improvement, Transparency. Travel Requirements: Up to 10%, including occasional travel to trade shows, team meetings, and vendor sites. Working Conditions: While performing the job duties, you will be working in an office environment. You will be required to work in the office at the [insert office] location three days per week (Monday – Wednesday) and can work remotely two days per week (Thursday and Friday). Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to physically move around the office, organize or transport files, packages, or other office-related materials. Ability to read documents, use a computer, and perform data entry tasks. Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to occasionally lift and carry light objects (up to 15-20 pounds), such as office supplies, documents, or small equipment. General Applicable Company Competencies Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. What You’ll Need: Bachelor’s degree in Graphic Design, Marketing, Communications, or a related field; equivalent professional experience will also be considered. At least 5 years of professional experience in graphic design, content marketing, or a related creative role, preferably in a corporate or agency environment. Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and ability to learn new tools as needed. A portfolio of work demonstrating creative impact across digital, print, and motion design. Strong communication and organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment. Experience working with brand guidelines and contributing to the evolution of visual identity systems. Ability to collaborate effectively with colleagues, vendors, and cross-functional partners. Working knowledge of print and web production standards and file management best practices. Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable. Must successfully establish employment eligibility and satisfactorily complete background checks, including [insert checks], as a condition of employment. Preferred Qualifications Familiarity with AI-powered design tools and a passion for exploring new technologies. Experience mentoring or coaching others to strengthen team creativity and capability. Exposure to front-end web design or basic web development concepts. Demonstrated ability to contribute to content strategy alongside visual design. The expected salary range for this position is $92,000-100,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws. Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LI (hybrid) Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources. Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation. Learn more about the Watts way, here. Specialties Plumbing, HVAC, Water Quality, and Gas Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website http://www.watts.com/ http://www.wattsindustries.com/ http://www.wattsasia.com/ Industry Machinery Founded 1874

Facilitate Kaizen events, support lean transformation, train employees on continuous improvement, and maintain 5S standards onsite at a manufacturing facility. | High school diploma, 1+ years manufacturing experience, yellow belt certification (or ability to earn), teamwork, communication, and ability to work onsite. | We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. This energetic, and lean-thinking individual will be responsible for supporting lean transformation, employee engagement, and problem solving to promote a “creativity before capital” mindset. The CI Kaizen Specialist I will partner with site leadership, and the CI team, to work through rapid experiments while supporting site transformation through LEAN processes. This position reports to the Continuous Improvement Manager. This role is onsite and based in St. Pauls, NC. Primary Job Duties and Responsibilities Gathers data and manages all preparatory work necessary to execute Kaizen activity. Facilitates Kaizens. Works with CI Technicians to apply high levels of technical creativity to construct machines, equipment, and tools that support employees to gain competitive advantage. Apply the 3P process of "try storming" simulation to prove concepts, followed up with quickly assembling solutions that benefit the overall goals. Trains employees across campus on continuous improvement tasks and processes including Kaizen prep work and Kaizen execution. Performs as a key role in the New Product Development Process. Maintain primary work area in accordance to 5S standards. Improve, implement, and sustain 5S, Standard Work, Flow, Visual Management, TPM, Error Proofing. Works with Kaizen Road map and productivity funnel and hopper to prioritize projects and manage customer expectations. Prepares report-outs for Kaizen and other activities to senior leadership. Required Qualifications High school diploma or equivalent. 1+ plus years of experience in manufacturing. Must currently have yellow belt or earn yellow belt within 3 months of accepting the role. Must be able to perform each essential duty satisfactorily with minimal supervision and be willing to attend training as needed. Ability to work in team-oriented environment to accomplish large projects as well as self-management skills when working on smaller tasks and able to execute a daily and weekly action plan. Ability to work with cross function teams to provide solutions quickly and efficiently to manufacturing and material handling related issues. Ability to communicate both professionally and collaboratively with internal customers regarding status of requests. Preferred Qualifications Associate degree or certification in engineering technology, operations, or related field. Prior experience supporting Kaizen events or Lean improvement projects. Exposure to KPI reporting or visual management systems. General Applicable Company Competencies Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company’s location in St. Pauls, NC. Your scheduled work hours will be communicated to you by your manager. Physical Requirements - Specific physical abilities required for this position include, but are not limited to: Ability to stand for long periods of time. Ability to lift and carry up to 25 pounds. Ability to push and pull up to 25 pounds. Ability to physically move around manufacturing floor. Ability to read documents and communicate clearly with management and coworkers. Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses. Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources. Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation. Learn more about the Watts way, here. Specialties Plumbing, HVAC, Water Quality, and Gas Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website http://www.watts.com/ http://www.wattsindustries.com/ http://www.wattsasia.com/ Industry Machinery Founded 1874