Waste Management, Inc. (WM)

Waste Management, Inc. (WM)

10 open positions available

5 locations
1 employment type
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Full-time

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Waste Management, Inc. (WM)

Principal eCommerce Engineer

Waste Management, Inc. (WM)Houston, TexasFull-time
View Job
Compensation$90K - 140K a year

Design, develop, and implement enterprise-level software solutions, lead technical design sessions, mentor team members, and collaborate with cross-functional teams. | At least 10 years software development experience, bachelor's degree, proficiency in eCommerce application design, headless architecture, API integration, and Agile methodology. | I. Job Summary As a Principal eCommerce Developer, you are responsible for designing, developing, coding, testing, and debugging new CommerceTools enterprise commerce platform and producing significant enhancements to existing software. You will conduct complex business process analysis, needs assessments, and participates in design sessions with architects and other engineers to align digital solutions with business initiatives. Day-to-day you will work in an Agile environment with Back-End Developers, Front-End Developers, Product Owners, Scrum Masters, and Business Analysts to translate business needs into digital solutions.  This is a hybrid position with the expectation of coming to our beautiful corporate headquarters 4 days per week (this may subject to change).  II. Essential Duties and Responsibilities   * Develop enterprise-level information technology solutions by analyzing, coding, testing, and implementing new software and by modifying/enhancing existing software applications. * Lead design/coding sessions, develops solutions, and implements solutions as part of a team.  Performs complex analyses of system requirements and of existing business processes and information systems. * Articulate design and resolves technical/design conflicts as they occur. * Coordinate with business analysts and users to determine requirements.   * Review systems under development and related documentation.   * Contribute to advanced systems planning, scheduling and implementation.   * Mentor and foster growth of peers and team members. * Lead eCommerce implementations, utilizing CommerceTools enterprise commerce platform, providing both oversight and hands-on contributions to the software design, development, and integration. * Design and develop the headless solution for eCommerce and work with technical teams for implementation of APIs * Process flow and data flow for new implementations in eCommerce * Coordination with integration team and React team for dependencies or new APIs and structures. * Independently lead the estimation effort for a project * Participate in the development of conceptual and logical architectures. * Resolve integration and interfacing issues between various back end systems. * Optimize application performance and scalability. * Assist Project Leadership conduct project risk identification and mitigation planning.  III. Qualifications  A. Required Qualifications    * Bachelor's Degree (accredited) in Computer Science, MIS, or similar area of study, or in lieu of degree * High School Diploma or GED (accredited) and 4 years of relevant work experience. * 10+ years of previous experience required (in addition to education requirement). B. Preferred Qualifications    * Five (5) Years of Experience in eCommerce Applications design and development. * Three (3) years of experience in architecting ecommerce applications with CommerceTools enterprise commerce platform.      C. Other Knowledge, Skills or Abilities Required Advanced knowledge or skills in one or more of the following is required: * Knowledge of project management/change management in regard to acquisition/development life cycles. * Systems development, implementation, upgrades, and analyses. * QA testing, catalyst or unified business modeling, system design and analysis. * Knowledge of enterprise coding standards. * Hands on experience in writing more complex code. * Ability to perform code reviews. * Knowledge of software methodologies. * Ability to learn new and emerging technologies. * Ability to lead a group to consensus, solve problems, and accomplish tasks. * Ability to mentor and train less knowledgeable peers and individuals.   * Excellent interpersonal and communication skills (both written and verbal). * Ability to multitask, meet deadlines, and work in a fast-paced environment. * Ability to adapt to change. * General business knowledge and concepts.    D. Other Knowledge, Skills or Abilities that Contribute to Success May require advanced skills in one or more of the following: * Design eCommerce solutions by working closely with application owners and business analysts product owners to build technology solutions to meet business needs. * Ability to multitask, meet deadlines, and work in a fast-paced environment. * Demonstrate flexibility and a willingness to undertake a wide variety of challenging tasks.    IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.   * Repetitive Motions * Eye/Hand/Foot Coordination * Sitting * Talking * Hearing Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits  At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.    If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.  We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

API design
Software development
System architecture
Mentoring
Technical writing
Direct Apply
Posted 13 days ago
WM

Principal Engineer, Software

Waste Management, Inc. (WM)Houston, TexasFull-time
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Compensation$90K - 150K a year

Lead complex software design, development, and implementation projects aligning IT solutions with business initiatives. | Bachelor's degree in Computer Science or related field with at least 10 years software engineering experience and expertise in cloud technologies and enterprise coding standards. | WM Logistics, LLC has an opening for a full-time Principal Engineer, Software in Houston, TX.  Job duties: Deliver technical expertise in design, development, coding, testing, and debugging new software or significant enhancements to existing software.  Conduct highly complex business process analysis, needs assessments, and lead/participate in design sessions with Architects in order to align information technology solutions with business initiatives.  Undertake highly complex projects requiring additional specialized technical expertise in software design and testing.  Contribute strategic vision and integrate a broad range of ideas regarding applications and software development. Present, communicate, and articulate technical processes effectively to all levels of the organization (including technical and nontechnical audiences, Senior Leadership, VPs and the C-level executives).  Undertake the highly complex applications development projects involving multiple disciplines and may impact multiple facets of the business. Develop enterprise-level information technology solutions by analyzing, coding, testing. and implementing new and by modifying existing software applications with full competency. Lead design/coding sessions, develop solutions, and implement solutions. Articulate design and resolve technical/design conflicts as they occur. Coordinate with business analysts and users to determine requirements. Perform highly complex analyses of system requirements and of existing business processes and information systems.  Hybrid position.  Must report to office at 800 Capitol St., Suite 3000, Houston, TX 77002 4 days a week. Min. Req.: Bachelor’s degree, or foreign equivalent, in Computer Science, MIS, Engineering, or a related field, plus 10 years of experience as a Principal Engineer, Software; Software Engineer; Software Developer; or a related position. 10 years of technical experience in one or more of the following: * Project management/change management in regard to acquisition/development life cycles. * Systems development, implementation, upgrades and analyses. * QA testing, catalyst or unified business modeling, system design and analysis. * Enterprise coding standards. * Writing highly complex code. * Performing code reviews. * Iterative Software methodologies. * Business knowledge and concepts in Route Logistics.   5 years of technical experience in one or more of the following:  * Cloud Technologies: AWS Services such as Lambda, IAM, S3, EFS, SQS, SNS, API Gateway, CLI, Kinesis, Glue, Elasticache, CloudWatch, and/or CloudFormation. * Databases (Oracle, SQL, Server, and/or PostgreSQL). * NoSQL databases (Cassandra and/or Dynamo DB). * Python and Java. * Service Oriented, Microservices, and Event-driven design patterns. * Working on complex cloud-based software projects, web application development, security and open-source technologies. * Agile development methodologies.   Apply at our Career Website at https://emcm.fa.us2.oraclecloud.com/hcmUl/CandidateExperience/en/sites/WMCareers.  [https://emcm.fa.us2.oraclecloud.com/hcmUl/CandidateExperience/en/sites/WMCareers] Reference Job Identification No. ____________.       ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.  We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

Software design
System architecture
Cloud technologies
AWS
Python
Java
Microservices
Direct Apply
Posted about 1 month ago
Waste Management, Inc. (WM)

Logistics Operations Manager

Waste Management, Inc. (WM)AnywhereFull-time
View Job
Compensation$55K - 90K a year

Lead transportation operations team to maximize profit and manage supplier performance. | Bachelor's degree or equivalent experience with 7+ years in relevant logistics roles and valid driver's license. | Job Summary Leads a team responsible for transportation operations across a third party supplier partner network in both the trucking and rail sectors. Responsible for customer engagement, and profit maximization across multiple lines of business. 50% travel expected in the greater Dallas, Houston & San Antonio, TX areas. Travel to others sites required per business needs. While this position is remote, the ideal candidate would reside in the greater Texas area. Essential Duties and Responsibilities Monitors third party transportation network processes, procedures, and establishes programs which drive team performance toward departmental and organizational goals. * Provides direction and expertise on the implementation of cost-effective solutions for transportation services division. * Develops and ensures implementation of policies, conducts rate negotiation and supplier onboarding and performance management. * Works with internal and external customers, suppliers and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine and implement solutions. * Engages directly with customers to solicit transportation as a services and act as an extension of business development and sales to ensure maximum available volume of material is sold. * Liese with source plant operational staff to ensure synonymity with transportation operations, plant outages, material quality concerns and personnel matters. * Identifies and ensures continuous development, improvement and implementation of the key business processes within the department. * Organizes and schedules all necessary resources required to accomplish activities. Reviews and evaluates work to ensure quality, timeliness and ensures quality control. * Oversees personnel needs of the department including selecting, coaching, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.   Must live & work in the U.S. Qualifications  Required Qualifications    * Bachelor's Degree or in lieu of a degree * High School Diploma or GED (accredited) and four (4) years of relevant work experience * 7 years of relevant work experience (in addition to education requirement) and * must be at least 18 years of age and * legally eligible to work in the country where the position is located * Valid Drivers License * Administrative Services\DL NUMBER - Driver License, Valid and in State   Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.   Pay: The expected base pay range for this position across the U.S.  is $90,000/annually - $110,000/annually . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligable for a 15% bonus. Benefits  At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.    If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.  We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

Logistics management
Supplier management
Process improvement
Direct Apply
Posted about 1 month ago
Waste Management, Inc. (WM)

Project Manager, Customer Experience (WMHS)

Waste Management, Inc. (WM)AnywhereFull-time
View Job
Compensation$55K - 85K a year

Manage customer experience projects from requirements definition through implementation to improve customer loyalty across all channels. | Bachelor's degree and minimum 3 years project management experience in similar sized organizations. | Stericycle is now part of WM.  To learn more about WM's acquisition of Stericycle, CLICK HERE [https://nam11.safelinks.protection.outlook.com/?url=https://investors.wm.com/news-releases/news-release-details/wm-completes-acquisition-stericycle&data=05|02|Kaira.Winnega@Stericycle.com|0e7f899710574fe57aa308de89c316c1|25b7504baaa64fe5abcb0f06c55fe7b7|1|0|639099668149663760|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=qPBldOd6wrtK6NrBJJI1gU0sIH4LRXLopYYKo4OosEM=&reserved=0] to read the press release. I. Job Summary This position is responsible for managing specific Customer Experience projects through requirements definition, planning and implementation. This role has direct responsibility for working with the business owners as needed to improve customer resolution and thereby improve loyalty and intermediate these requests with WMHS's technical teams. II. Essential Duties and Responsibilities   * Under the leadership of the Customer Experience Technology Director, this position is responsible for designing optimal experiences for customers, to continuously improve their experience across all channels (web, IVR, mobile, social etc) and across all stages of the customer relationship lifecycle. * Completes departmental projects as required to improve customer outcomes and operational efficiency. * Works with cross-functional teams to define and scope Customer Experience projects including the deployment of processes to ensure consistent, exceptional customer service. * Effectively creates and communicates concepts, design rationale and findings to the organization. * Works with business team members to identify requirements. Provides requirements to technical development resources to translate into technical designs. Creates clear and consistent documentation. * Assists in defining features and functions for specific projects, as required by project needs. Pulls in subject matter experts to address issues, as needed. * Meets with business sponsors on a regular basis to communicate project progress and discuss issues. Resolves issues with the appropriate level of management. * Supports the solution of production issues in the WMHS’s Customer Experience environment dealing with internal teams and external vendors when necessary. III. Qualifications    * Bachelor's Degree (accredited) in Business, Engineering or equivalent experience in similar roles * 3 years overseeing projects in organizations of the same size and complexity IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. This job primarily operates in a professional environment and routinely requires the use of standard office equipment such as computers, phones, etc. The expected pay range for this remote position across the U.S. is $77,000 - $98,100. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. V. Benefits  At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.    If this sounds like the opportunity that you have been looking for, please click Apply.

Project management
Customer experience
Cross-functional collaboration
Direct Apply
Posted about 2 months ago
Waste Management, Inc. (WM)

Area Project Manager, Supply Chain

Waste Management, Inc. (WM)Savage, MinnesotaFull-time
View Job
Compensation$55K - 85K a year

Manage suppliers strategically to meet performance, cost, and compliance goals including supplier qualification and pricing negotiation. | Bachelor's degree or high school diploma with 4 years experience plus 5 years procurement experience; CASCPM certification preferred. | I. Job Summary This Area Supply Chain Project Manager (ASCPM) position is responsible for performing tasks relating to strategic management of suppliers towards performance, cost and compliance goals. Work with Strategic Sourcing Managers and Area Supply Chain leaders to qualify new Suppliers, negotiate pricing and manage the performance of Suppliers. Provide support to internal customers and participate in special projects and activities that enhance the department's effectiveness. Area or Regional in scope: It is expected the person will be involved with Enterprise initiatives, may back up an Area Supply Chain Manager and is very knowledgeable on the whole procurement process. II. Essential Duties and Responsibilities   * Establish the sourcing strategy, or assist Strategic Sourcing for assigned spend categories. Once a sourcing strategy has been developed, the ASCPM will help communicate, monitor and manage business unit compliance with the strategy. The ASCPM will also establish working relationships with cross-functional teams (with other ASCPMs and functional subject matter experts), bringing a strategic sourcing perspective to all key processes. * Build up and maintain overall supplier & internal customer relationship. Work with key stakeholders to deploy effective procurement strategies for select spend categories and to increase the ability to leverage volume and spend. * The ASCPM will cooperate with and provide market area input to Corporate Strategic Sourcing Manager(s) as needed. * Facilitate area RFPs and continually search for opportunities to reduce bottom line cost at the area level. * Monitor and report the local performance of suppliers. Supplier performance will be tracked, reported and managed by the ASCPM. Formal and informal review procedures will be developed to provide feedback to suppliers and ensure that supplier performance issues are quickly addressed. * Measure, track & report supply chain performance within each spend category. ASCPM will identify sources of data for required performance metrics, create a process to collect the data, and champion the actual collection efforts. Each quarter, the ASCPM will report to their Area Supply Chain Manager performance data for their assigned commodities. The ASCPM will conduct and support the supplier business review in region. * Support Supplier Development and Continuous Improvement in Region. The ASCPM will team up cross-functional teams to look for year over year improvements in: total cost of ownership, value-added services and contract compliance. * Maintain expertise in the assigned spend categories through relationships with other ASCPMs, business units, suppliers, market experts, and enterprise/regional liaisons. Know and apply value chain and value stream concepts III. Qualifications  A. Required Qualifications    * Bachelor's Degree in Supply Chain, Business Administration, or similar area of study * in lieu of degree * High School Diploma * GED * 4 years of relevant work experience. * 5 years of relevant work experience in procurement/supply chain or related experience B. Preferred Qualifications    * CASCPM desirable. IV. Physical Requirements ☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. The expected base pay range for this hybrid position is $84,700 - $105,000 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. V. Benefits  At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.  If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

Strategic Sourcing
Supplier Performance Management
Procurement Strategy
Direct Apply
Posted about 2 months ago
Waste Management, Inc. (WM)

Senior Manager, Fleet Strategy and Analytics

Waste Management, Inc. (WM)Houston, TexasFull-time
View Job
Compensation$90K - 130K a year

Lead design and scaling of fleet and enterprise transformation programs with budget and schedule oversight. | Bachelor's degree with 7+ years budget management and strong fleet operations business expertise required. | I. Job Summary Recognized across the organization for business expertise in the Fleet and collections organization and sought as a resource for resolution of unique or complex business problems and the development of solutions for new business opportunities. Provides the highest level of business expertise while conducting highly complex business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align business solutions with the company strategy and initiatives. This position requires a strong change agent with the ability to influence others across the Company to adopt newly re-engineered processes into WM business units. II. Essential Duties and Responsibilities   * Acts as execution arm of transformation to design, prototype, refine and scale Fleet and Enterprise programs, and ultimately transition them back to our “steady state” organization as institutionalized business solutions. * Works with senior management, various board and steering committees, functional leaders, and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding Fleet business solutions development. * Oversees the conception, implementation, and analysis of multiple enterprise solutions projects with a large scope and complexity in the fleet environment for business change. * Works at the top business contributor level of business and/or process systems analysis while considering the business implications to the current and future Centers of Excellence and Enterprise business environment. * Responsible for deliverables, cost, schedule, and quality of one or more enterprise solutions projects. * Plans projects, allocates and directs staff and other resources to accomplish project tasks and maintain control over the project(s). * Works with internal and external customers, suppliers and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine and institutionalize solutions. * Drives the project(s) and the organization toward achieving business results. * Identifies and ensures continuous development, improvement, and implementation of the key business processes within the Enterprise and within the Centers of Excellence. * Focuses on consistency and quality in the implementation of process improvements and is involved in the post-implementation verification. * May participate in the development of training/coaching programs and the implementation of coaching processes. III. Qualifications  A. Required Qualifications    * Bachelor's Degree (accredited) or in lieu of degree * High School Diploma or GED (accredited) and four years of relevant work experience. * 7 years of relevant work experience preparing and managing budgets (in addition to education requirement). IV. Physical Requirements Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits  At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.    If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

Program Management
Strategic Sourcing
Cost Optimization
Direct Apply
Posted 2 months ago
Waste Management, Inc. (WM)

Senior Operations Manager

Waste Management, Inc. (WM)St. Louis, MissouriFull-time
View Job
Compensation$60K - 90K a year

Manage onboarding, coaching, and performance of drivers and helpers, conduct root cause investigations, and maintain DOT regulatory documentation. | Requires high school or associate degree plus four years relevant experience, valid driver's license, and legal work eligibility. | I. Job Summary This role is responsible for Onboarding, Developing, Coaching, Mentoring and Performance Management of all drivers and helpers. Drivers and Helpers will report into this position only; no management jobs will report into the Senior Route Manager. Establish and maintain positive relationships with all frontline employees. Spends the majority of day in the field with frontline employees. II. Essential Duties and Responsibilities   * Onboarding • New Route Managers • Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties • Meet with new frontline employees daily to ensure consistent communication and support of onboarding * Developing • Provide timely and consistent touchpoints with frontline employees. • Regular review of best practices to enhance daily performance • Focus on understanding and progress of frontline employee career goals * Coaching • Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success • Actively practice and seek feedback on coaching conversations. * Mentoring • Lead by example to ensure safety practices are paramount with each employee • Teaching and developing an understanding of the WM Way * Performance Management • Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining. • Documents and maintains records required by regulatory agencies such as the Department of Transportation. • Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate. * Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate. III. Qualifications  A. Required Qualifications    * Associate's Degree (accredited) or in lieu of degree, * High School Diploma or GED (accredited) and two (2) years of relevant work experience. * 2 years of relevant work experience (in addition to education requirement) and * Must be at least 18 years of age and * Legally eligible to work in the country where the position is located * Valid Driver's License Upon Hire B. Preferred Qualifications  IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits  At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.    If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. WM Leaders are a critical part of our People First culture. The proud, caring and resilient members of the WM family are the foundation for our success. We commit to taking care of each other, our customers, our communities and the environment. We are Leaders in Sustainability & Environmental Solutions. WM is more than just managing waste. We're industry leaders helping people and organizations achieve their sustainability goals, and We Are Always Working for a Sustainable Tomorrow.

Onboarding
Performance Management
Coaching
Mentoring
Root Cause Investigation
Regulatory Compliance
Direct Apply
Posted 2 months ago
Waste Management, Inc. (WM)

Area Project Manager, Supply Chain

Waste Management, Inc. (WM)Newtown, PennsylvaniaFull-time
View Job
Compensation$55K - 90K a year

Manage strategic supply chain projects and drive operational excellence through project leadership and supplier management. | Bachelor's degree and 5+ years in supply chain project management or related roles, with project management certification preferred. | I. Job Summary The Area Supply Chain Project Manager (ASCPM) assists in managing strategic supply chain projects, driving operational excellence and continuous improvement across assigned spend categories. This hands-on role is responsible for assisting in the planning, executing, and day-to-day management of delivering projects that optimize supplier performance, cost competitiveness, and compliance, while supporting enterprise-wide initiatives. The ASCPM collaborates with Strategic Sourcing Managers, Area Supply Chain Managers, and cross-functional teams to deliver impactful results, as well as acting as the primary backup to the Area Supply Chain Manager. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned: Project Leadership & Execution * Demonstrate a hands-on approach in leading supply chain projects from initiation through completion, including project planning, resource allocation, timeline management, and stakeholder engagement. * Assist in developing project plans, milestones, and progress to ensure timely delivery of objectives. * Help mitigate project risks and implement mitigation strategies to ensure successful outcomes. * Facilitate area Requests for Proposal (RFPs), manage project budgets, and drive cost reduction initiatives. Supplier & Stakeholder Management * Assist in building and maintaining strong relationships with suppliers and internal customers to support project goals and foster collaboration. * Contribute to supplier performance reviews, feedback, and issue resolution. * Support supplier development and continuous improvement initiatives within the region. Performance Measurement & Reporting * Establish and track key performance indicators (KPIs) for supply chain projects and supplier performance. * Collect, analyze, and report data on project outcomes and supplier metrics to the Area Supply Chain Manager on a quarterly basis. * Present findings and recommendations to drive strategic decision-making and process improvements. Sourcing & Cost Management * Assist in developing and implementing sourcing strategies for assigned spend categories, leveraging volume and spend to maximize value. * Collaborate with Corporate Strategic Sourcing Managers and Area Procurement Managers to align area initiatives with enterprise objectives. * Continuously seek opportunities to reduce costs and enhance contract compliance. Cross-Functional Collaboration * Work closely with other ASCPMs, functional subject matter experts, and business units to share best practices and drive value chain improvements. * Participate in special projects and activities that enhance the effectiveness of the supply chain department. III. Supervisory Responsibilities This position does not have direct supervisory duties but may occasionally act as a team lead for project teams or cross-functional initiatives. IV. Qualifications  Education and Experience * Bachelor’s Degree (accredited) in Supply Chain, Business Administration, Project Management, or a related field; or High School Diploma/GED (accredited) and four (4) years of relevant work experience. * Minimum five (5) years of experience in supply chain project management, procurement, or related roles. Certificates, Licenses, Registrations * Project management certification (e.g., PMP, Lean Six Sigma) or CASCPM desirable. * Advanced proficiency in MS Office Suite. Knowledge, Skills, and Abilities * Demonstratable interpersonal and communication skills * General knowledge of project management, financial analysis, and purchasing. * Solid analytical and organizational skills. * Ability to manage multiple projects simultaneously and adapt to changing priorities. * Experience with strategic sourcing, supplier development, and performance measurement. V. Work Environment * Primarily office-based with occasional travel to supplier or project sites. * Requires frequent use of motor coordination and finger dexterity (e.g., keyboarding, machine operation). * May occasionally handle objects weighing less than 30 pounds. * Rare exposure to occupational risks or environmental elements (e.g., noise, weather extremes). * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   VI. About WM WM (formerly Waste Management) is North America’s largest comprehensive waste management and environmental solutions provider. Headquartered in Houston, Texas, WM is committed to putting people first and achieving success with integrity. Learn more at WM.com [https://www.wm.com/] and Sustainability.WM.com [https://sustainability.wm.com/]. VII. Our Team & Culture At WM, the value of a job goes beyond a paycheck. We are committed to your growth, investing in our people, and working together for a sustainable tomorrow. We are WM: People First, Committed to Your Growth, Investing in You, and Always Working for a Sustainable Tomorrow. The expected base pay range for this position across the U.S. is $87,500 - $104,000. This range represents a good faith estimate for this position.  The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.  V. Benefits  At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.    If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

Project Management
Supply Chain
Procurement
Financial Analysis
Analytical Skills
Direct Apply
Posted 2 months ago
Waste Management, Inc. (WM)

Program Manager, Talent Succession & Mobility

Waste Management, Inc. (WM)Houston, TexasFull-time
View Job
Compensation$70K - 110K a year

Design and implement enterprise-wide succession planning and internal mobility programs collaborating with HR and leadership. | Bachelor's degree and 5 years in Talent Management or Organizational Development with proven project management in talent programs. | I. Job Summary The Program Manager, Succesion Planning & Internal Mobility is responsible for the design, development, implementation, and maintenance of enterprise Succession Planning, Critical Roles Identification, and Internal Mobility. This role involves needs analysis, program/process design, evaluation, project management, and research on current trends and best practices related to driving enterprise adoption of succession planning best practices. You will collaborate with Human Resources Business Partners and business leaders to identify critical roles and ensure WM has a deep bench of ready-now and ready-soon leaders. You will partner with Talent Acquisition and Human Resources Business Partners to ensure effective and efficient movement of employees across the enterprise. You will use project management, strategic communication and relationship building skills to drive the creation and adoption of  enterprise-wide succession planning and internal mobility solutions, by managing the planning, project operations, and stakeholder communications. II. Essential Duties and Responsibilities * Maintains and updates existing succession planning content and processes to support WM’s business and talent strategy through process design, resource/training development and design, and support for HR Business Partners and leaders. * Leverages a variety of communication vehicles to build manager and employee capability and understanding of succession planning and internal mobility practices.  * Understands the impact and implications of talent strategies and programs across WM, collaborating cross-functionally and ensuring alignment and integration with other projects/programs.  * Ensure close connectivity between talent management activities and employee/leadership development experiences * Consults with HR functional leaders and business leaders to develop short- and long-term talent management programs that support the achievement of organizational goals and strategy. * Proposes new concepts to support future talent management needs and manages the development of Succession Planning, Critical Role, and Internal * Mobility programs including the creation of project plans, requirement gathering, scoping, needs analysis, action item allocations, maintaining calendar of events, resourcing, and setting program metrics. * Collaborates within the Talent Management team to improve talent management programs based on ongoing research in best practices, analysis or benchmark data, and assessment of organizational needs. * Partners with WM’s HR Technology team to maximize current technologies to support all Talent Management processes and initiatives. * Identifies and manages relationships with third-party vendors to support Talent management programs. Engages with vendors to establish and implement talent management programs and initiatives; monitors and assesses effectiveness of vendor developed programs as needed. * Ensures programs adhere to budgetary limits. * Prepares reports on Succession Planning, Critical Roles, and Talent Mobility, measuring performance against goals and recommending improvements as needed. Leverages talent data to provide insights and recommendations for senior leaders and assess the effectiveness of talent programs. * Researches new trends and approaches in talent management, and serves as a champion for talent management and performance across WM.    III. Qualifications  A. Required Qualifications  * Bachelor's Degree (accredited) in Human Resources, Business Administration or similar area of study, or in lieu of degree, * High School Diploma or GED (accredited) and 2 years of relevant work experience * 5 years in Talent Management, Learning or Organization Development and experiences with Talent Review, Succession Planning, Performance Management, Career Pathing, and Competencies * Experience project managing and supporting organization-wide talent management programs. B. Preferred Qualifications  * Experience using Oracle HCM * Previous experience working within an industrial industry with a heavy frontline population, and/or decentralized business environment IV. Knowledge Skills & Abilities * Knowledge of leading approaches in Talent Management * Data-driven and understands relevant metrics and how to evaluate talent management effectiveness * Ability to evaluate change management needs and create a change plan to support programs and initiatives  * Familiar with human-centered design: desirability [what people need]; viability [what the business needs]; feasibility [the format needed to deliver] * Excellent influence, presentation, and communication skills     V. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. VI. Benefits  At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.    If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.  We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

Program Management
Strategic Sourcing
Stakeholder Management
Direct Apply
Posted 2 months ago
Waste Management, Inc. (WM)

IT & OT SOC Manager

Waste Management, Inc. (WM)Houston, TexasFull-time
View Job
Compensation$85K - 130K a year

Lead enterprise-wide IT and OT security operations, managing analysts and MDR partners, and drive SOC maturity with AI and automation. | Bachelor's degree with 5+ years in security operations, preferred CISSP/GICSP certifications, and hands-on SIEM, SOAR, OT/ICS security experience. | I. Job Summary The Security Operations Center (SOC) Manager is a player/coach role and responsible for leading and overseeing enterprise-wide security operations across both Information Technology (IT) and Operational Technology (OT) environments supporting all detection and response activities. This role ensures continuous monitoring, investigation, and response to cyber threats through a combination of internal SOC resources, AI‑driven tooling, and third‑party Managed Detection and Response (MDR) partners. The SOC Manager is accountable for supplier performance, detection quality, detection engineering, response effectiveness, and overall alignment with organizational requirements. The IT & OT SOC Manager provides strategic and operational leadership for SOC analysts and guidance to security engineers, drives SOC maturity through automation and AI augmentation, and ensures consistent, high‑quality outcomes across internal teams and external service providers. This role works closely with IT, OT, Engineering, Infrastructure, Legal, Compliance, and executive leadership to strengthen the organization’s overall security posture.  II. Essential Duties and Responsibilities   * Lead day‑to‑day operations as a player/coach of the Security Operations Center (SOC) providing 24x7 monitoring, detection, and response across IT and OT environments * Manage SOC personnel, including staffing, training, performance management, and on‑call or shift coverage * Oversee incident detection, investigation, response, and escalation processes for both IT and industrial control system (ICS) environments * Drive adoption, governance, and continuous improvement of AI‑enabled SOC capabilities, including machine‑learning‑based detections, analytics, and response automation * Ensure traditional and AI‑driven detections and automation are properly tuned, measurable, explainable, and aligned with SOC procedures and risk tolerance * Manage relationships with Managed Detection and Response (MDR) providers, including onboarding, operational integration, SLAs, performance reviews, and escalation handling * Ensure effective monitoring and protection of OT/ICS, SCADA, and critical infrastructure environments in partnership with engineering and operations teams * Own SOC operational metrics and reporting, including detection and response, alert quality, detection coverage, and automation effectiveness * Maintain SOC policies, procedures, playbooks, and documentation aligned with industry frameworks (e.g., NIST, MITRE ATT&CK, MITRE ATT&CK for ICS) * Collaborate with IT, OT, Infrastructure, Compliance, and executive leadership to continuously strengthen the organization’s security posture * Demonstrated experience operationalizing AI and ML‑driven security capabilities * Experience in industrial, logistics, utilities, or critical infrastructure organizations * Strong communication skills with the ability to brief executives during high‑impact incidents  III. Qualifications  A. Required Qualifications    * Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree * High School Diploma or GED (accredited) and 4 years of relevant work experience. * 5 years of relevant work experience (in addition to education requirement). B. Preferred Qualifications  * Experience managing or operating alongside Managed Detection and Response (MDR) or MSSP providers * Hands‑on experience with SIEM, SOAR, EDR, and security automation platforms * Working knowledge of OT/ICS security, including industrial networks and operational constraints * Proven track record managing security operations teams in large hybrid corporate environments * Certifications: CISSP, GCIH, GCED, GCIA, or GICSP, CySA+, or equivalent * Experience leading SOC transformation initiatives involving automation, AI augmentation, and vendor consolidation  IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits  At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.    If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.  We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

SOC Management
Incident Response
OT Security
Detection Engineering
SOAR Automation
Direct Apply
Posted 2 months ago

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