Walgreens

Walgreens

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Walgreens

Customer Service Associate

WalgreensRialto, CAPart-time
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Compensation$34K - 37K a year

Provide courteous and efficient checkout service, assist customers with products and services, maintain store appearance and inventory, and comply with company policies. | Fluency in English, willingness to work flexible hours including evenings and weekends, and preferably six months retail experience. | • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Implements Company asset protection procedures to identify and minimize profit loss. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Attends training and completes PPLs requested by Manager or assigned by corporate. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours Preferred Qualifications • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.5 - $18 / Hourly

Customer service
Cash register operation
Inventory management
Product recommendation
Compliance with laws
Store maintenance
Photo area service
Verified Source
Posted 10 months ago
Walgreens

General Warehouse Waxahachie Flex Part Time

WalgreensWaxahachie, TXPart-time
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Compensation$37K - 45K a year

Perform receiving, scanning, picking, packing, auditing, and shipping merchandise while maintaining a clean and safe work environment. | Flexible shift work, ability to stand and lift up to 50 pounds, minimum 40 hours per month, and preferred 2 years warehouse experience plus RF scanning and motorized equipment operation. | Job Summary: The General Warehouse Person is responsible for performing tasks involved in processing and shipping orders to the stores that service our customers. . Job Responsibilities: • Responsibilities may include but not limited to: receiving, scanning, picking, packing, auditing and shipping merchandise to the stores that service our customers. This may require at times to work in areas higher than ground level. • Tracks all inbound and outbound items through radio frequency (RF) scanning to ensure accountability in inventory. • Verifies orders and ensures entry into the inventory management system. • Operates a clean and safe work environment, ensuring that all areas of the distribution center are well maintained, kept orderly and free of debris. • Maintains quality standards set forth by distribution center management. About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications • Willing to work a flexible shift • Must work minimum of 40 hours per month, 24 hours per week maximum • Willing and able to stand at least 4-8 hours with or without reasonable accommodation. • Willing and able to perform tasks which include pushing, pulling, grasping, and lifting with or without reasonable accommodation. • Willing and able to carry up to 50 pounds with or without reasonable accommodation. Preferred Qualifications • High School Diploma/GED and at least 2 years experience in a warehouse or distribution center. • At least 6 months experience operating motorized material handling equipment. • At least 6 months experience with radio frequency (RF) scanning. • At least 6 months experience entering and retrieving data in an inventory management system. An Equal Opportunity Employer, including disability/veterans. Salary Range: $17.79 - $21.5 / Hourly

Warehouse operations
Inventory management
Team leadership
Customer service
Time management
Problem solving
Verified Source
Posted 10 months ago
Walgreens

Customer Service Associate - Temporary

WalgreensBerkeley, CAPart-time
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Compensation$40K - 42K a year

Provide courteous and efficient customer service, operate cash register, maintain store appearance, manage inventory, and assist with photo services and web order pickups. | Fluent English, willingness to work flexible hours including evenings and weekends, and preferably some retail experience. | • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Implements Company asset protection procedures to identify and minimize profit loss. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Attends training and completes PPLs requested by Manager or assigned by corporate. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $19.18 - $20 / Hourly

Customer Service
Cash Register Operation
Sales Transactions
Inventory Management
Product Merchandising
Compliance with State and Local Laws
Photo Area Customer Service
Store Maintenance
Verified Source
Posted 10 months ago
Walgreens

Customer Service Associate

WalgreensLakewood, WAPart-time
View Job
Compensation$35K - 37K a year

Provide courteous and efficient checkout service, engage customers, maintain store appearance, handle inventory and merchandising, and comply with company policies. | Must be fluent in English, willing to work flexible hours including evenings and weekends, and preferably have six months retail experience. | • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Implements Company asset protection procedures to identify and minimize profit loss. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Attends training and completes PPLs requested by Manager or assigned by corporate. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours Preferred Qualifications • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.66 - $18 / Hourly

customer service
cash register operation
inventory management
merchandising
asset protection
compliance with regulations
photo services
Verified Source
Posted 10 months ago
WALGREENS

Customer Service Associate - Temporary

WALGREENSBurlingame, CAPart-time
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Compensation$36K - 40K a year

Provide courteous and efficient checkout service, engage customers with assistance and product recommendations, maintain store appearance and inventory, and comply with company policies and regulations. | Fluency in English, willingness to work flexible hours including evenings and weekends, and preferably six months of retail experience. | • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Implements Company asset protection procedures to identify and minimize profit loss. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Attends training and completes PPLs requested by Manager or assigned by corporate. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.48 - $19 / Hourly

Customer Service
Cash Register Operation
Sales Recommendations
Inventory Management
Compliance with Regulations
Merchandising
Photo Area Customer Service
Multilingual Communication
Verified Source
Posted 10 months ago
Walgreens

Customer Service Associate - Temporary

WalgreensNew Britain, CTPart-time
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Compensation$34K - 37K a year

Provide courteous and efficient checkout service, assist customers with products and services, maintain store appearance, and comply with company policies. | Fluency in English, willingness to work flexible hours including evenings and weekends, and preferably six months retail experience. | • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Implements Company asset protection procedures to identify and minimize profit loss. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Attends training and completes PPLs requested by Manager or assigned by corporate. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.35 - $18 / Hourly

Customer Service
Cash Register Operation
Inventory Management
Product Merchandising
Compliance with Regulations
Photo Area Service
Flexible Scheduling
Verified Source
Posted 10 months ago
WA

Client Service Rep - Part Time

WalgreensEast Hartford, CTFull-time
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Compensation$29K - 37K a year

Provide courteous and efficient customer service, assist pharmacy staff with prescription processing, manage inventory and merchandising, and support store operations. | Must be fluent in English, willing to work flexible hours including evenings and weekends, preferably have Walgreens experience, good computer skills, and knowledge of store inventory control. | Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; Takes customer to OTC aisle when possible to assist in locating products. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Pharmacy Code of Conduct. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Complies with all company policies and procedures; Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Title: Pharmacy Customer Service Associate Employment Type: Part-time Full District Office Address: 20 CONNECTICUT BLVD,EAST HARTFORD,CT,06108-03007-09784-S Must be fluent in reading, writing, and speaking English. (Requires willingness to work flexible schedule, including evenings and weekend hours. Prefer to have prior work experience with Walgreens. Prefer good computer skills. Prefer the knowledge of store inventory control. An Equal Opportunity Employer, including disability/veterans. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.Shift: Pay Type: Hourly

Customer Service
Pharmacy Systems
Inventory Management
Cash Register Operation
Scheduling/Calendar Management
Microsoft Office
EPIC/Centricity Software
OSHA Certified
Verified Source
Posted 10 months ago
Walgreens

Pharmacy Customer Service Associate

WalgreensMountain View, CAPart-time
View Job
Compensation$42K - 44K a year

Provide courteous and efficient customer service, assist pharmacists with prescription processing, manage inventory and merchandising, and maintain compliance with pharmacy regulations. | Must be fluent in English, willing to work flexible hours, with preferred experience in retail, pharmacy knowledge, and PTCB certification. | • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. • Prefer good computer skills. • Prefer the knowledge of store inventory control. • Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $20.2 - $21 / Hourly

Customer Service
Pharmacy Systems
Inventory Management
Cash Register Operation
Prescription Processing
PTCB Certification (Preferred)
Math Skills
Computer Skills
Verified Source
Posted 10 months ago
Walgreens

Store Manager

WalgreensSmyrna, TNFull-time
View Job
Compensation$50K - 120K a year

Manage store operations, improve sales and profitability, supervise team members, ensure compliance with laws and company policies, and deliver excellent customer and patient experience. | Bachelor’s degree with 3 years retail management or High School Diploma with 5 years retail management, pharmacy technician license or equivalent, flexible schedule, and strong leadership and operational skills. | Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience • Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. • Greets customers and clinic patients, and offers assistance with products and services. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). • Resolves customer complaints and helps respond to customers’ special needs. Operations • Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. • Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. • Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. • Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. • Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures execution of District Manager operational feedback. • Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. • Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. • Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Daily Planning and Execution • Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management • Analyzes financial and performance data; develops action plans to increase sales and control costs. • Reviews KPIs daily and prepare to discuss with district management. • Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. • Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. • Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning • Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. • Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management • Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. • Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. • Makes hiring, promotion and termination decisions. • Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. • Develops employee performance plans and follows up according to deadlines. • Monitors and approves team member compensation. • Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. • Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members • Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development • Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. • Follows performance improvement plans offered by District Manager. • Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). • Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications • Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. • Conducts community outreach (e.g., speaks with members of community, physicians in area). • Assists District Manager in planning and attending community events. Basic Qualifications • Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. • Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. • Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications • Bachelor’s Degree. • PTCB or ExCPT Certification. • Three years retail management experience, including supervising others, managing, and assigning work. • Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Retail Management
Pharmacy Technician License
Team Supervision
Inventory Management
Customer Service
Financial Analysis
Training and Development
Verified Source
Posted 10 months ago
Walgreens

Pharmacy Operations Manager

WalgreensTigard, ORFull-time
View Job
Compensation$47K - 64K a year

Manage day-to-day non-clinical pharmacy operations, supervise pharmacy technicians, ensure compliance with laws and policies, and enhance customer experience. | High school diploma or equivalent, PTCB or ExCPT certification, one year pharmacy technician experience, willingness to obtain immunization certification, and flexible schedule. | • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. • Accountable for completion of non-clinical patient calls. • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. • Maintains and enhances current knowledge and skills related to pharmacy and healthcare. • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. • Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication • Communicates with pharmacy team, relaying messages from the support center or other key emails as required. • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications • High School Diploma, GED, or equivalent. • PTCB or ExCPT certification (except in Puerto Rico). • Has one year of work experience as a pharmacy technician in a retail or hospital setting. • Must be fluent in reading, writing, and speaking English (except in Puerto Rico). • Requires willingness to work flexible schedule, including evening and weekend hours. • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications • Previous people management/ leadership experience. • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Pharmacy operations
Certified Pharmacy Technician (PTCB or ExCPT)
Pharmacy personnel management
Customer service in pharmacy
Pharmacy inventory and compliance
Immunization certification
Verified Source
Posted 10 months ago
Walgreens

Customer Service Associate

WalgreensWilsonville, ORPart-time
View Job
Compensation$34K - 37K a year

Provide courteous and efficient checkout service, assist customers with products and services, maintain store appearance, and comply with company policies. | Must be fluent in English, willing to work flexible hours including evenings and weekends, and preferably have six months retail experience. | • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Implements Company asset protection procedures to identify and minimize profit loss. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Attends training and completes PPLs requested by Manager or assigned by corporate. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours Preferred Qualifications • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.3 - $18 / Hourly

Customer service
Cash register operation
Inventory management
Product recommendation
Compliance with laws
Store merchandising
Photo services
Flexible scheduling
Verified Source
Posted 10 months ago
Walgreens

Pharmacy Operations Manager

WalgreensDickson, TNFull-time
View Job
Compensation$47K - 64K a year

Manage day-to-day non-clinical pharmacy operations, supervise pharmacy technicians, ensure efficient workflow, and maintain positive patient experience under pharmacist supervision. | High school diploma or equivalent, PTCB or ExCPT certification, one year of pharmacy technician experience, willingness to obtain immunization certification, and ability to work flexible hours. | • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. • Accountable for completion of non-clinical patient calls. • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. • Maintains and enhances current knowledge and skills related to pharmacy and healthcare. • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. • Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication • Communicates with pharmacy team, relaying messages from the support center or other key emails as required. • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications • High School Diploma, GED, or equivalent. • PTCB or ExCPT certification (except in Puerto Rico). • Has one year of work experience as a pharmacy technician in a retail or hospital setting. • Must be fluent in reading, writing, and speaking English (except in Puerto Rico). • Requires willingness to work flexible schedule, including evening and weekend hours. • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications • Previous people management/ leadership experience. • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Pharmacy operations
Certified Pharmacy Technician (PTCB or ExCPT)
Pharmacy workflow management
People management
Customer service
Inventory management
Immunization certification
Verified Source
Posted 10 months ago
Walgreens

Emerging Store Manager

WalgreensWestmont, ILFull-time
View Job
Compensation$45K - 72K a year

Manage front end store operations, supervise and develop team members, ensure customer satisfaction, oversee inventory and cash management, and support pharmacy operations. | Requires supervisory experience, leadership skills, willingness to complete Walgreens leadership training, and pharmacy technician license; bachelor’s degree preferred. | Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. • Accountable for improving on overall customer service metrics. Operations • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. • Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. • Ensures team members have a working knowledge of all computer and technology systems and software. • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. • Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members’ career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. • Obtains and maintains valid pharmacy technician license as required by state. Communications • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. • Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications • Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. • Must be fluent in reading, writing, and speaking English (except in Puerto Rico) • Willingness to work flexible schedule including extended days, evenings, and weekend hours. • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. • Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications • Bachelor’s Degree . • Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. • External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

store operations management
team leadership
customer service management
inventory control
cash management
performance management
training and development
pharmacy technician license (required)
Verified Source
Posted 11 months ago
Walgreens

Store Manager

WalgreensOregon City, ORFull-time
View Job
Compensation$50K - 120K a year

Manage all store operations including sales, merchandising, team management, compliance, and customer experience. | Bachelor's degree with 3 years retail management or High School Diploma with 5 years retail management, pharmacy technician licensure or assistant, flexible schedule. | Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience • Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. • Greets customers and clinic patients, and offers assistance with products and services. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). • Resolves customer complaints and helps respond to customers’ special needs. Operations • Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. • Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. • Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. • Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. • Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures execution of District Manager operational feedback. • Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. • Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. • Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Daily Planning and Execution • Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management • Analyzes financial and performance data; develops action plans to increase sales and control costs. • Reviews KPIs daily and prepare to discuss with district management. • Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. • Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. • Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning • Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. • Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management • Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. • Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. • Makes hiring, promotion and termination decisions. • Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. • Develops employee performance plans and follows up according to deadlines. • Monitors and approves team member compensation. • Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. • Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members • Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development • Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. • Follows performance improvement plans offered by District Manager. • Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). • Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications • Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. • Conducts community outreach (e.g., speaks with members of community, physicians in area). • Assists District Manager in planning and attending community events. Basic Qualifications • Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. • Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. • Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications • Bachelor’s Degree. • PTCB or ExCPT Certification. • Three years retail management experience, including supervising others, managing, and assigning work. • Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Retail management
Pharmacy technician licensure
Team supervision
Inventory management
Customer service
Financial and performance data analysis
Verified Source
Posted 11 months ago
Walgreens

Emerging Store Manager

WalgreensAustin, TXFull-time
View Job
Compensation$45K - 72K a year

Manage front-end store operations, lead and develop team members, ensure customer satisfaction, oversee inventory and cash management, and support store financial performance. | Bachelor's degree or equivalent experience, supervisory experience, leadership skills, willingness to complete training, flexible schedule, and ability to potentially relocate. | Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. • Accountable for improving on overall customer service metrics. Operations • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. • Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. • Ensures team members have a working knowledge of all computer and technology systems and software. • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. • Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members’ career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. • Obtains and maintains valid pharmacy technician license as required by state. Communications • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. • Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications • Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. • Must be fluent in reading, writing, and speaking English (except in Puerto Rico) • Willingness to work flexible schedule including extended days, evenings, and weekend hours. • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. • Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications • Bachelor’s Degree . • Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. • External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Customer service management
Team leadership
Inventory control
Cash management
Scheduling and staffing
Compliance with laws and regulations
Training and development
Verified Source
Posted 11 months ago
Walgreens

Emerging Store Manager

WalgreensBrookfield, WIFull-time
View Job
Compensation$45K - 72K a year

Supervise store front-end operations and team members, manage customer experience, support store manager in business performance, and ensure compliance with company policies and regulations. | High school diploma or equivalent with 2+ years supervisory experience, leadership skills, willingness to complete training, flexible schedule, and readiness for potential promotion. | Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. • Accountable for improving on overall customer service metrics. Operations • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. • Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. • Ensures team members have a working knowledge of all computer and technology systems and software. • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. • Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members’ career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. • Obtains and maintains valid pharmacy technician license as required by state. Communications • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. • Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications • Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. • Must be fluent in reading, writing, and speaking English (except in Puerto Rico) • Willingness to work flexible schedule including extended days, evenings, and weekend hours. • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. • Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications • Bachelor’s Degree . • Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. • External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Customer Service
Retail Operations
Team Leadership
Inventory Management
Sales and Profitability Improvement
Scheduling and Time Management
Training and Coaching
Communication
Social Media Marketing
Shopify and E-commerce
Verified Source
Posted 11 months ago
Walgreens

Pharmacy Customer Service Associate

WalgreensMassillon, OHFull-time
View Job
Compensation$33K - 37K a year

Provide courteous customer service, assist pharmacists with prescription processing, manage inventory, operate cash register, and maintain store appearance. | Requires PTCB certification or willingness to obtain, retail experience preferred, good math and computer skills, and ability to work flexible hours. | • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. • Prefer good computer skills. • Prefer the knowledge of store inventory control. • Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $18 / Hourly

Customer Service
Cash Register Operation
Pharmacy Systems
Prescription Processing
Inventory Management
PTCB Certification
Retail Sales
Basic Math Skills
Verified Source
Posted 11 months ago
Walgreens

Pharmacy Operations Manager

WalgreensLargo, FLFull-time
View Job
Compensation$47K - 64K a year

Manage day-to-day non-clinical pharmacy operations, supervise pharmacy technicians, ensure compliance with laws and company policies, and enhance customer experience. | High school diploma or equivalent, PTCB or ExCPT certification, one year of pharmacy technician experience, willingness to obtain immunization certification, and flexible schedule. | • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. • Accountable for completion of non-clinical patient calls. • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. • Maintains and enhances current knowledge and skills related to pharmacy and healthcare. • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. • Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication • Communicates with pharmacy team, relaying messages from the support center or other key emails as required. • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications • High School Diploma, GED, or equivalent. • PTCB or ExCPT certification (except in Puerto Rico). • Has one year of work experience as a pharmacy technician in a retail or hospital setting. • Must be fluent in reading, writing, and speaking English (except in Puerto Rico). • Requires willingness to work flexible schedule, including evening and weekend hours. • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications • Previous people management/ leadership experience. • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

PTCB or ExCPT certification
Pharmacy technician experience
Pharmacy operations
Customer service
People management
Immunization certification
Verified Source
Posted 11 months ago
Walgreens

Pharmacist

WalgreensGoodlettsville, TNFull-time
View Job
Compensation$126K - 139K a year

Provide expert pharmacy consulting, dispense prescriptions, ensure medication safety, deliver clinical healthcare services, and mentor pharmacy team members. | Requires a BS in Pharmacy or Pharmacist Degree, current pharmacist licensure, experience in prescription dispensing, and immunizer certification or willingness to obtain it. | Join Our Team at Walgreens as a Pharmacist! Why Walgreens – For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients. FOR YOU – Competitive Pay & Flexible Scheduling • Competitive pay – Competitive wage offered based on geography and other business-related factors • Paid Time Off (PTO) – Available after three months of service (subject to state law) because work-life balance matters • Flexible scheduling - Flexible scheduling options to fit your lifestyle FOR YOUR FAMILY – Comprehensive Health & Wellness Benefits • Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits • 365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs • Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses FOR YOUR FUTURE – Growth, Education & Exclusive Perks • Opportunities for growth – Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions • Walgreens University – Free training, certifications, and leadership development, plus tuition discounts at 30+ universities • Employee discounts – 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more • 401(k) with company match – Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions What You’ll Do • Provide compassionate, expert-level pharmacy consulting services to patients • Educate and consult patients on medication usage, side effects, and cost-effective options • Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management • Ensure medication safety through accurate compounding, dispensing, and regulatory compliance • Mentor and train pharmacy team members in a collaborative and supportive environment Who You Are • Patient-focused & service-driven – You’re committed to making healthcare personal • A collaborative team leader – You support, inspire, and uplift those around you • A lifelong learner – You stay ahead of industry advancements and professional growth • A problem-solver – You navigate challenges, from insurance claims to medication management, with ease Apply Today & Build Your Future with Walgreens! This is more than just a job—it’s a career with purpose. See below for more details! About Us Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications • BS in Pharmacy or Pharmacist Degree from an accredited educational institution. • Current pharmacist licensure in the states within the district. • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. • Certified Immunizer or willing to become an immunizer within 90 days of hire. Preferred Qualifications • At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacist Hourly $60.55-$66.60

Pharmacist licensure
Prescription dispensing
Controlled substance laws
Certified Immunizer
Retail pharmacy operations
Pharmacy software and technology
Insurance processing
Verified Source
Posted 11 months ago
Walgreens

Pharmacy Manager

WalgreensAkron, OHFull-time
View Job
Compensation$300K - 330K a year

Manage pharmacy operations including medication dispensing, patient counseling, staff supervision, regulatory compliance, and business performance. | Requires a BS or PharmD degree, current pharmacist licensure, immunizer certification, at least 1 year pharmacy experience, and knowledge of controlled substance laws. | Job Summary: Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities: Patient Experience • Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. • Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.). • Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen’s pharmacy role from transactional to interpersonal. • Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager. Operations • Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service. • Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. • Reviews, interprets, and accurately dispenses prescribed medications, as required. • Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes. • Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present. • Collaborates with Store Manager to define and develop new strategic business opportunities. • Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity • Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits. • Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services. • Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services • Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines • Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy. • Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.) People & Performance Management • Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws. • Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews. • Identifies high potential team members and proactively collaborates with Store Manager to manage career progression. • Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship. Training & Personal Development • Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services. • Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance. • Completes education credits and training, including learning modules, as required by the Company • Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches. Communications • Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management • Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement. Business Planning • Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community Basic Qualifications • BS in Pharmacy or Pharm D Degree from an accredited educational institution. • Current pharmacist licensure in the states within the district. • Certified Immunizer or willing to become an immunizer within 90 days of hire. • At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent). • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. • An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only). About Walgreens and WBA Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. Preferred Qualifications • Supervisory experience planning, organizing, and directing the work of pharmacy staff. • At least 6 months pharmacy experience with Walgreen Co. • An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only) An Equal Opportunity Employer, including disability/veterans We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacy Manager $5,775.00-$6,342.00 Bi-Weekly

Pharmacist licensure
Pharmacy operations
Prescription dispensing
Pharmacy software and technology systems
Insurance billing
Immunization certification
Pharmacy staff management
Verified Source
Posted 11 months ago

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