Voya Financial

Designing, developing, and supporting enterprise integration solutions using middleware and cloud technologies, providing technical leadership, and driving cost-effective architecture improvements. | Bachelor's degree in a related field, 5+ years in solution or architecture roles, experience with middleware tools like webMethods, Workato, SnapLogic, Mulesoft, Tibco, Java Spring Boot, Apache Camel, Azure Data Factory, Databricks, and experience with EDI formats and secure transactions. | ## Key Role Overview This role architects, designs, develops and supports enterprise integration solutions for business applications using a variety of middleware and cloud technologies. The Lead Integration Solution Engineer Architect provides technical leadership, creates low- and high-level designs, participates in architecture reviews, and drives initiatives to improve availability, reliability and reduce licensing costs while enabling automation and supportability. ## Key Responsibilities - Architect, design, develop and support integration solutions leveraging middleware and integration tools such as web. Methods, Workato, Snap. Logic, Mulesoft, Tibco, Java Spring Boot, Apache Camel, Azure Data Factory and Databricks. - Prepare flow charts, data diagrams, low-level design (LLD) and high-level design (HLD) documents to help development teams visualize processes. - Participate in Architecture Review Board discussions and provide recommendations to ensure availability, reliability, recoverability and stability. - Assess project landscape and provide roadmaps to replace obsolete or high-cost licensed tools with efficient, lower-cost COTS products without degrading performance. - Provide technical leadership, mentorship and cross-training to peers and development teams. - Define ongoing support processes, create interface runbooks, steady-state checklists and lead knowledge transition calls to ensure smooth handover to application support teams. - Establish and implement development standards and guidelines for the team. - Develop automation utilities to assist application maintenance teams with day-to-day production support activities. - Manage resource, capacity and fintech planning to operate within allocated budgets. - Pursue and apply AI and cloud service learning to projects and continuously learn new technologies to improve business outcomes. ## Required Qualifications - Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, or a closely related field, and five (5) years of experience as a Solution Engineer Architect, Technology Architect, or related role. - Hands-on experience with interface development using middleware tools such as web. Methods, Workato or Snap. Logic. - Experience working with TPAs and custom deliveries between trading partners using EDI formats (e.g., 810, 824, 997), EDIFACT, ANSI X12 and flat files. - Experience connecting databases and MQ using web. Methods JDBC and MQ adapters. - API development experience using existing middleware technologies. - Experience performing data and application transformations using flat files, XML, EDI and JSON. - Thorough understanding and application of certificates and secure transaction setups (SFTP, HTTPS, JWT). ## Preferred Qualifications - Experience with additional middleware or integration platforms such as Mulesoft, Tibco, Apache Camel, and integration frameworks in Java (Spring Boot). - Familiarity with cloud data integration tools such as Azure Data Factory and Databricks. - Prior participation in architecture review boards and experience driving tool consolidation or licensing cost reduction. - Proven ability to design automation utilities for production support and strong mentoring/leadership experience. - Ongoing training or practical application of AI technologies in integration solutions. ## Compensation & Benefits - Annual base salary: $152,131. - Voya offers incentive opportunities (annual cash incentives, sales incentives and/or long-term incentives) depending on role. - Health, dental, vision and life insurance plans. - 401(k) savings plan with company match up to 6%. - Voya Retirement Plan — employer paid cash balance retirement plan (4%). - Tuition reimbursement up to $5,250 per year. - Paid time off including 20 days PTO, nine company holidays and a flexible Diversity Celebration Day. - Paid volunteer time — 40 hours per calendar year. ## Additional Information - Work arrangement: 100% telecommuting; will consider applicants resident in the U.S. - Voya is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities. - Actual compensation may vary based on geographic location, experience, education and skill level and will be finalized at the time of offer. - Salaries for part-time roles would be prorated if applicable.

Manage day-to-day operations of sponsored financial plans, maintain client relationships, ensure efficient plan processing, and support sales opportunities with onsite presentations. | Requires 5+ years financial services experience, customer service skills, ability to manage sensitive clients, and a bachelor's degree or equivalent. | Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Profile Summary Manages all aspects of specific sponsored plans, maintain and enhance relationships with existing clients, and help to contribute to increased profitability. Typically works on the larger and/or more complex plans/customers. Please Note: This position allows remote work from home but will require travel to our Voya office as business requires. Candidates must be located within a 50-mile radius from your assigned office. Profile Description • Ensures seamless day-to-day operations and timely delivery of periodic processing events • Applies operational best practices to ensure that plan runs efficiently and according to specific client needs • Enriches service delivery, manages risk, improves efficiency and quality • Liaison between internal/external groups who support the operation of clients plan such as Central Services, Customer Contact Center, Compliance, Financial Control, Pricing & Trading and Trust • Actively participates in sponsor calls and meetings • Support sales opportunity which involves onsite sales presentation Knowledge & Experience • 5+ years financial services industry experience • Customer Services experience/skills • Experience with managing highly sensitive and key at risk clients Preferred Knowledge & Experience • Bachelors degree in Business Administration or equivalent Compensation Pay Disclosure Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $84,930 - $141,560 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer • Health, dental, vision and life insurance plans • 401(k) Savings plan – with generous company matching contributions (up to 6%) • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • Tuition reimbursement up to $5,250/year • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. • Paid volunteer time — 40 hours per calendar year Learn More About Voya Benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn More About Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Respond to inquiries from MEP participants, resolve 401(k) plan compliance and technical issues, and provide first-call resolution while maintaining adherence to schedules and escalating issues as needed. | Strong organizational, communication, and customer service skills with flexibility in scheduling and a good working knowledge of company products; bachelor's degree preferred but equivalent experience accepted. | Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Get To Know The Opportunity The Client Relationship Specialist ensures client satisfaction by responding to inquiries from Multiple Employer Plan (MEP) participants. A MEP is a retirement savings package in which multiple businesses participate in a single qualified retirement plan. Please Note: This position has been designated as a hybrid-office/home role. Details of your 3 day in-office schedule will be finalized with your manager. • Denver, Colorado*** The Contributions You’ll Make • Respond to inquiries from MEP participants. • Acts a primary contact for day to day record-keeping matters with an emphasis on first-call resolution for items relating to Plan compliance, systems and processes. • Respond to inquiries regarding 401(k) technical, product, and compliance questions by researching and resolving issues. • Troubleshoot participant issues requiring a full working knowledge of desktop tools and resources including Voya and ADP systems and the business processes that support them. • Analyze compliance test results and Plan documents for adherence to applicable rules and regulations. • Instruct clients on options available to correct failed (nondiscrimination) tests. • Ensure department adherence to daily schedule to support call volumes for inbound participant related calls. • Maintain flexibility to handle increases in daily phone volumes during peak calling times. • Track and trend training opportunities to be shared with management and learning and development. • Possess thorough understanding of assigned clients’ requirements. • Ability to work with Plan Administration to resolve an escalated issue. • Handle financial escalations through resolution, including customer contact. • Customer follow up on escalated or sensitive issues within established SLA. • Other duties as assigned. Minimum Knowledge & Experience • Organization and Time Management skills. • Ability to prioritize work. • Flexibility of shift/hours based on workload. • Strong verbal and written communication skills. • Good working knowledge of the company's products and services. Preferred Knowledge & Experience • Bachelor's degree or equivalent experience. Compensation Pay Disclosure Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $53,540 - $66,930 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer • Health, dental, vision and life insurance plans • 401(k) Savings plan – with generous company matching contributions (up to 6%) • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • Tuition reimbursement up to $5,250/year • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. • Paid volunteer time — 40 hours per calendar year Learn More About Voya Benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn More About Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes