VisitorsCoverage Inc.

Manage partner relationships, streamline onboarding and communication processes, and develop dashboards and KPIs to improve partner operations. | Extensive experience in partner or business operations, excellent stakeholder management skills, ability to operate under ambiguity, and strong communication skills. | Come join VisitorsCoverage, one of Silicon Valley's most successful InsurTech companies, certified as a Great Place to Work®! We are looking for a Partner Operations Lead to join our growing team. This person will design and run a scalable way to onboard, manage, support, and communicate with external partners (such as agents, brokers and insurance carriers). This role owns the full partner lifecycle—creating clear workflows, routines, escalation paths, and feedback loops that speed things up and reduce reliance on individual people. You’ll work closely with internal teams (Operations, Support, Sales/Marketing, Product, and Implementation) and external partners to ensure insurance carrier launches, product and plan updates, and agent onboarding run smoothly—without needing executive involvement for everyday decisions. We are located in Santa Clara, California, and are looking for local candidates only. Must be willing to commute to the Santa Clara office 4 times a week. Candidates with authorization to work in the US preferred. No new H1B visas will be processed, but a H1B transfer may be considered for the right candidate. What We Do: VisitorsCoverage is an Insurtech company, located in the heart of Silicon Valley, revolutionizing the way travelers search, compare, purchase, and manage their travel insurance. Imagine a place where buying travel insurance is as easy as ordering an item from your favorite online retailer. You know exactly what the benefits are and what each word on the coverage document means, and you are able to zip through the checkout process. We are obsessed with simplifying Travel Insurance! We wake up everyday thinking of new ways to meet the same expectations that users have from their online retailers and delivery or streaming services. We are a team of people who counter the thought that insurance is boring and love the challenge of delighting our users at every step of their decision-making process. If this sounds like the perfect role and workplace for you, we encourage you to apply for this position! VisitorsCoverage is on a mission to hire only the best, and we are committed to providing exceptional employee experiences with meaningful work and true work/life balance. Key Responsibilities: Manage partner and provider relationships. Be the key point of contact between insurance carriers, internal stakeholders and agents for information exchange. Effectively manage provider onboarding, plan changes and keep all parties in sync. Build standardized intake processes for plan changes/go-lives, ensure documentation completeness, and eliminate handoff ambiguity. Create comms playbooks and templates, maintain distribution lists, and log announcements for auditability. Define KPIs, build dashboards, review trends, and drive corrective actions. Train internal teams and partners on the new workflows; reduce dependency on tribal knowledge. Use the “system of record” for partner work (ClickUp), enforce data hygiene, and implement templates/checklists. Required Skills: Ability to communicate clearly and confidently across email, meetings, and in-person settings, and to produce high-quality playbooks, guides, and partner-facing documentation. Summarizing risks, tradeoffs, and decisions when escalation is needed. Excellent stakeholder management with the ability to influence without authority (internally and externally). Ownership mindset – comfortable owning ambiguous, end-to-end problem spaces. Bias for action – pragmatic, execution-focused, and comfortable iterating. Customer/partner empathy – designing processes that work in the real world. Detail-oriented but strategic – able to zoom in and out as needed. Required Qualifications: Bachelor’s degree or equivalent experience within a related field. 4-6 years of experience in partner operations, business operations, implementation operations, or similar cross-functional ops roles, including managing external partner. Demonstrated ability to build a standardized operating cadence and drive adoption across multiple teams and partner types. Demonstrated ability to multitask effectively, operate under ambiguity, and solve problems creatively. Preferred Qualifications: Experience within insurance-related environments or fields is strongly preferred. Experience working in a fast-paced, tech-driven professional environment is a plus. An active insurance license is strongly preferred. 100% company paid individual medical, dental, & vision insurance coverage Pet insurance Paid parental leave 401(k) retirement plan Paid time off for annual charity or volunteer work Generous paid time off Fitness/Wellness gym stipend Great work-life balance The annual salary range for this position is $98,000 - $114,000 and is dependent on experience.

Develop and execute social media strategies across multiple platforms, create content, analyze metrics, engage with audiences, collaborate cross-functionally, and manage influencer relationships. | Bachelor’s degree, 5+ years social media experience across major platforms, strong analytics and communication skills, and ability to work remotely with PST overlap. | Come join VisitorsCoverage, one of Silicon Valley's most successful InsurTech companies, certified as a Great Place to Work®! We are looking for a full-time Social Media Manager to join our Marketing team. This person should possess working knowledge of Social Media Marketing strategies and trends. We are looking for someone to take full ownership of our Social Media Strategy and Execution. Do you enjoy staying in the know for Social Media trends? Do you take pride in your ability to engage with consumers and Influencers in TikTok, Instagram, Facebook, Pinterest, YouTube and Twitter? If so, we want to hear from you! What We Do: VisitorsCoverage is an Insurtech company, located in the heart of Silicon Valley, revolutionizing the way travelers search, compare, purchase, and manage their travel insurance. Imagine a place where buying travel insurance is as easy as ordering an item from your favorite online retailer. You know exactly what the benefits are and what each word on the coverage document means, and you are able to zip through the checkout process. We are obsessed with simplifying Travel Insurance! We wake up everyday thinking of new ways to meet the same expectations that users have from their online retailers and delivery or streaming services. We are a team of people who counter the thought that insurance is boring and love the challenge of delighting our users at every step of their decision-making process. If this sounds like the perfect role and workplace for you, we encourage you to apply for this position! VisitorsCoverage is on a mission to hire only the best, and we are committed to providing exceptional employee experiences with meaningful work and true work/life balance. Remote candidates accepted, however they must be located in a place that has 4-6 hours of overlap with the PST time zone. Must be legally authorized to work in the U.S. No visa sponsorship will be offered. Required Skills: Strong understanding of Social Media Marketing Analytics and KPIs Excellent communication and organizational skills Goal Setting Mentality Proactive Mindset Preferred Qualities: Positive, can-do attitude Detailed oriented Growth Mindset Independent Creative Organized Innovative Problem solver Curious Passionate Proactive Strategic and Ideation Mindset Communicator Critical Thinker Key Responsibilities: Develop and execute social media strategy across multiple platforms to increase brand awareness, engagement, and customer loyalty. Create, curate, and publish compelling content (text, image, and video) that aligns with brand voice and goals. Monitor and respond to social media conversations, feedback, and inquiries in a timely and professional manner. Analyze social media metrics and insights to measure performance, identify trends, and make data-driven decisions. Collaborate with cross-functional teams (marketing, sales, customer service, etc.) to integrate social media into broader campaigns and initiatives. Stay up-to-date with industry trends, emerging platforms, and best practices to continuously improve social media strategy and tactics. Manage social media advertising campaigns, including budget allocation, targeting, and optimization. Build and maintain relationships with social media influencers and partners to amplify brand messaging and reach new audiences. Identify and manage potential social media risks and crises, including developing and implementing response plans. Train and educate internal teams on social media best practices and guidelines, and ensure compliance with relevant laws and regulations. Required Qualifications: Bachelor’s degree in Marketing, Communications, Advertising, or related field. 5+ years Social Media experience, specifically TikTok, Facebook/Instagram, LinkedIn, Pinterest, and X. Knowledge and Experience with the latest Social Media marketing trends and practices. Excellent interpersonal skills to manage effectively within a remote, multi-functional team. 100% company paid individual medical, dental, & vision insurance coverage Pet insurance Paid parental leave 401(k) retirement plan Paid time off for annual charity or volunteer work Generous paid time off Fitness/Wellness gym stipend Great work-life balance The salary range for this position is $70,000/year - $90,000/year and is dependent on location and experience.

Create and publish various types of content, ensuring high-quality and SEO-optimized output. Collaborate with the marketing team to support content initiatives and meet deadlines. | Candidates should have strong written communication skills and a basic understanding of SEO. Familiarity with content management systems and digital publishing tools is preferred. | Come join VisitorsCoverage, one of Silicon Valley's most successful InsurTech companies, certified as a Great Place to Work®! We’re seeking a detail-oriented and motivated Content Specialist Intern to support our content marketing initiatives. In this entry-level role, you’ll focus on executing and publishing content efficiently and consistently across our diverse content types, including articles, blog posts, press releases, email newsletters, video scripts, case studies, and LinkedIn posts. You’ll work closely with the Marketing & Product team to ensure high-quality, SEO-optimized content is delivered on schedule and aligned with our brand and growth goals. If you thrive in a dynamic, entrepreneurial, fast-paced environment, excel in storytelling & communications, and are eager to make a substantial impact in your career, we encourage you to apply. This is an 3-month internship position, with the potential to convert to a full-time role. It’s a great opportunity for fresh graduates and those early in their career who are looking to build hands-on experience in digital content, modern-day SEO, Generative Engine Optimization, and marketing operations in a fast-paced, collaborative environment. Candidates must be located in the SF Bay Area and must be willing to commute to the office in Santa Clara 4 times a week. Candidates with authorization to work in the US preferred. H1B transfer may be considered for the right candidate. What We Do: VisitorsCoverage is an Insurtech company, located in the heart of Silicon Valley, revolutionizing the way travelers search, compare, purchase, and manage their travel insurance. Imagine a place where buying travel insurance is as easy as ordering an item from your favorite online retailer. You know exactly what the benefits are and what each word on the coverage document means, and you are able to zip through the checkout process. We are obsessed with simplifying Travel Insurance! We wake up everyday thinking of new ways to meet the same expectations that users have from their online retailers and delivery or streaming services. We are a team of people who counter the thought that insurance is boring and love the challenge of delighting our users at every step of their decision-making process. If this sounds like the perfect role and workplace for you, we encourage you to apply for this position! VisitorsCoverage is on a mission to hire only the best, and we are committed to providing exceptional employee experiences with meaningful work and true work/life balance. Key Responsibilities: Create and publish content such as blog posts, articles, email newsletters, press releases, and LinkedIn updates. Upload, format, and publish content using our proprietary CMS and WordPress. Perform basic on-page SEO optimizations such as metadata, internal linking, and keyword tagging. Conduct light proofreading and editing for grammar, structure, and formatting consistency. Support the content calendar and help ensure content deadlines are met consistently. Perform QA checks on published content to ensure accuracy, correct formatting, and mobile compatibility. Collaborate with the marketing team to brainstorm content ideas and support larger campaigns. Stay up-to-date with basic SEO best practices and content trends. Help identify broken links, duplicate content, or formatting issues and recommend basic fixes. Monitor and report on content performance metrics using tools like Google Analytics or SEMrush (training provided if needed). Assist with other marketing operations tasks as needed. Required Skills: Strong written communication and editing skills. Basic understanding of SEO and digital content best practices. Familiarity with WordPress or other CMS platforms. Comfortable working with spreadsheets, content calendars, and digital publishing tools. Strong attention to detail and organizational skills. Ability to follow structured workflows and meet content deadlines. Eagerness to learn and grow within a fast-paced marketing environment. Preferred Qualifications: Bachelor’s degree in Marketing, Communications, English, Journalism, or a related field. Internship or 1–2 years of experience in content creation or digital marketing (freelance or school projects welcome). Fresh graduates preferred but not required Experience in international marketing is a strong plus. Exposure to SEO or analytics tools like SEMrush, Ahrefs, or Google Analytics is a plus. Familiarity with HTML/CSS basics is a bonus, but not required. Why Join Us: Be part of a collaborative, fast-paced marketing team. Build real-world experience with SEO, digital content strategy, and marketing operations. Clear path for growth into a full-time content or marketing role. Make a tangible impact on the visibility and growth of a scaling company. The hourly pay range for this position is $25.00 - $30.00 and is dependent on experience.