Visa

Manage data and AI policy roadmap and coordinate governance initiatives across stakeholders. | 5+ years experience in program management, governance, or risk compliance with a bachelor's degree and proven cross-functional initiative management. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Program & Governance Management Own and maintain the Data & AI Policy roadmap, including deliverables, dependencies, milestones, and implementation timelines. Coordinate governance initiatives across Legal, Risk, Compliance, Security, Technology, and business stakeholders. Manage governance forums, working groups, action items, risks, issues, decisions, audit findings, and remediation commitments. Monitor progress against commitments and drive accountability to ensure deliverables are completed on schedule. Policy, Standards & Playbook Support Coordinate the review, approval, publication, and maintenance of Data & AI governance artifacts, including policies, standards, playbooks, procedures, FAQs, and implementation guidance. Develop and maintain operational playbooks that translate governance requirements into practical and scalable business processes. Contribute to the drafting, editing, and maintenance of policies, standards, governance documentation, stakeholder communications, and training materials. Facilitate stakeholder reviews and feedback cycles across cross-functional teams. Knowledge Management & AI Enablement Own the organization, structure, and maintenance of the team's documentation repositories and governance knowledge assets. Establish and maintain a centralized source of truth for Data & AI Governance content, ensuring documentation is current, searchable, and consistently maintained. Define and implement standards for information architecture, taxonomy, metadata, document lifecycle management, and content governance. Ensure governance content is optimized for AI-powered search, retrieval, knowledge management, and emerging agent-enabled capabilities. Leverage AI-enabled tools, automation, and agent-based workflows to improve governance operations, content generation, and process efficiency. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD 5+ years of experience in program management, project management, governance, risk, compliance, audit, policy management, knowledge management, or related fields. Bachelor's degree or equivalent professional experience. Visa's standard Manager/Consultant-level qualifications generally require 5+ years with a Bachelor's degree. Experience coordinating complex cross-functional initiatives involving multiple stakeholders and competing priorities. Strong organizational skills with the ability to manage multiple workstreams, deadlines, and deliverables simultaneously. Excellent written communication and documentation skills. Experience developing presentations, process documentation, procedures, or operational materials. Experience supporting governance, risk, compliance, audit, regulatory, or policy-related programs. Experience developing or maintaining policies, standards, procedures, playbooks, or other governance artifacts. Experience managing audit findings, remediation activities, action plans, or governance commitments. Experience establishing or maintaining knowledge repositories, document management processes, or content governance practices. Familiarity with Data Governance, AI Governance, Privacy, Information Governance, or Risk Management concepts. Experience with Jira, Confluence, SharePoint, and Microsoft 365 collaboration tools. Experience leveraging AI-enabled tools, automation, workflow orchestration, or agent-based solutions to improve business processes. PMP, Agile, or similar project management certification preferred but not required. U.S. Applicants Only The estimated salary range for this position is $146,200.00 to $ 233,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

Design and execute strategic sales programs to enable account executives in Latin America and Caribbean. | Minimum 8 years experience with bachelor's or fewer years with advanced degree, training, project management, and sales skills required. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description We are seeking a Senior Manager, Sales Enablement & Training to join Visa’s Value-Added Services (VAS) organization and drive training and enablement for our Latin America and the Caribbean (LAC) sales team. This individual contributor role reports to the Director, Regional Sales Enablement & Training with dual reporting responsibilities to the VAS Go-to-Market (GTM) function in LAC. This individual will design and execute strategic sales programs to ensure VAS Sellers (account executives) have the skills, knowledge, and tools to effectively position Visa’s products and solutions. They will work infuse sales materials with local knowledge and expertise, and tailor the enablement and training outcomes to meet the needs of the GTM team’s desired outcomes. The ideal candidate brings a blend of training expertise, project management skills, and sales acumen, with the energy and flexibility to thrive in a fast-paced environment. You will collaborate extensively with cross-functional partners – including GTM, Product Management, Sales Operations, Marketing, Sales Enablement and Seller Experience leads – to deliver consistent, high-impact and comprehensive enablement initiatives aligned to the region’s priorities. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD U.S. Applicants Only The estimated salary range for this position is $127.300,00 to $ 204.100,00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

Lead payments marketing strategies to drive cardholder growth and lifecycle engagement for Super Regional Issuer clients. | 10+ years in payments or financial services marketing with strong CRM and data analytics expertise. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description This is an exciting time to join Visa's NA Marketing Services team as we strengthen our focus on deepening relationships with leading Super Regional Issuers and driving growth through innovative, data-driven cardholder marketing strategies. As Visa continues to expand its marketing advisory, analytics, and technology capabilities, this role will help clients unlock growth through customer-centric marketing, advanced segmentation, and lifecycle engagement. As part of the NA Marketing Services team, the Director, Super Regional Issuer, Cardholder Growth & Lifecycle Marketing will serve as the primary point of contact and payments marketing expert for assigned Super Regional Issuer clients. The individual will be responsible for developing strategic marketing partnerships, leading executive-level client engagement, and driving growth through data-driven marketing programs that improve card acquisition, activation, engagement, spend, retention, and overall portfolio performance. This leader will oversee the sell-in and implementation of Visa Marketing Services engagements designed to strengthen client brands, deepen customer engagement, accelerate portfolio growth, and improve cardholder lifetime value. The ideal candidate possesses deep expertise in cardholder lifecycle marketing, CRM, email marketing, data analytics, customer segmentation, and payments marketing strategy, with a proven track record of developing and executing high-impact marketing programs for banks, card issuers, co-brand programs, fintech organizations, or payments companies. The ideal candidate will also have experience leveraging advanced marketing technologies and customer data to deliver personalized, measurable business outcomes. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications: 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD 10 years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g., Master's/MBA/JD). 12–15 years of work experience with a Bachelor's Degree or 8–10 years of experience with an Advanced Degree (e.g., Master's, MBA, JD). 10+ years of experience in payments, card marketing, financial services marketing, advertising, consulting, or client marketing roles. Significant experience in financial services, payments, card marketing, issuer marketing, co-brand card programs, or fintech marketing. Demonstrated experience using customer data, analytics, insights, and performance reporting to drive marketing strategy and business outcomes. Experience managing CRM, email marketing, customer journey orchestration, and lifecycle marketing initiatives. Experience developing and executing data-driven customer engagement strategies across multiple marketing channels. Successful in operating within fast-paced, highly matrixed organizations. Prior experience working in a card marketing role at a bank, co-brand card issuer, fintech organization, payments company, or card portfolio business. Deep expertise in Cardholder Lifecycle Marketing, including acquisition, onboarding, activation, engagement, spend stimulation, loyalty, retention, and reactivation strategies. Strong experience in email marketing strategy, campaign development, deployment, optimization, customer segmentation, and user journey design. Strong analytical skills with the ability to leverage customer data, campaign performance metrics, audience insights, and reporting to drive business decisions. Experience sharing data-driven insights with executive stakeholders and translating analytics into actionable marketing recommendations. Demonstrated expertise in customer analytics, transaction behavior analysis, audience targeting, and performance measurement. Experience leveraging marketing technology, CRM, customer data platforms, and AI-powered marketing solutions to drive portfolio growth. Demonstrated ability to operate at both strategic and tactical levels: Build executive-level client marketing strategies and growth roadmaps. Flex into detailed campaign management, execution oversight, testing strategies, and performance optimization. Experience supporting large issuer portfolios including Super Regional financial institutions. Strong knowledge of omni-channel customer engagement strategies across email, mobile, digital, direct mail, and emerging channels. Experience designing and managing automated customer journeys, triggered communications, and lifecycle marketing programs. Strong understanding of A/B testing, test-and-learn methodologies, campaign attribution, and marketing optimization. Accomplished in B2B2C and B2C marketing strategy and execution. Experience bringing innovative ideas to market and navigating highly matrixed organizations to secure buy-in and drive execution. Skilled in crafting, pitching, and selling strategic recommendations to executive leadership and clients. Strong executive presence with excellent written, verbal, and presentation skills. Proficient in Microsoft Excel, PowerPoint, Word, and Outlook. U.S. Applicants Only The estimated salary range for this position is $151,600 to $285,600 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Lead growth and strategy for Visa's cross border travel business and manage strategic partnerships. | 7+ years in strategic or international roles in consumer financial services and payments with a bachelor's or advanced degree. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description The Global Cross Border team is responsible for defining the cross border business strategy across travel and eCommerce and managing its execution across our five regions, working closely with market teams and cross-functional leaders around the world. Cross Border is a key pillar of Visa’s 2030 strategy and one of the largest growth opportunities for Visa. Equally, it faces many complex and interesting challenges, touching all areas of the business, including product, pricing, legal, regulation, marketing, client engagement, and partnership development. As a Senior Manager, you will play a pivotal role in driving the growth and development of our cross border business through initiatives focused on issuers, merchants, and end-consumers that deliver cross border travel growth and value creation. The successful candidate will work on innovative strategies that enhance our cross border travel value propositions and effectively target our global customer segments. By leveraging market insights, customer analytics, and competitive intelligence, this leader will develop and implement strategies across product, loyalty, offers, benefits, consulting, marketing services, and key customer segments. This role will interact extensively with regional, market, and product teams to ensure alignment with the company’s overall goals, driving near-term commercial impact and fostering long-term sustainable growth. Essential Functions: Build winning strategies across key travel corridors. Drive initiatives to strengthen our XB value proposition and help define our global strategy for target markets and corridors Help define our global strategy for travel personas (expats, students, etc). Support investment prioritization and management across regions. Support the implementation of the corridors operating model and cross-regional and cross-functional connectivity Scale Visa Destinations globally, growing our new, differentiated global travel platform. Build out and fortify the value propositions of current destinations (e.g. Paris, NY), including sharing best practices Work with regional XB teams to define the vision, strategy and value propositions of new destinations (e.g. Madrid, Tokyo, Egypt), and support execution. Activate world-class issuers, working with sales, XB regional and VAS teams Drive partnerships with top issuers across regions to promote Visa Destinations, increase customer engagement and grow XB PV. Work with Global Client teams to develop and execute strategies to grow XB Travel PV Develop and maintain sales enablement assets (issuer pitch decks, campaign assets, integration guides, etc.) XB Travel Strategy and analytics Leverage market, competitive and internal data to develop hypotheses and analyses to inform key strategic decisions (e.g. market prioritization, issuer prioritization, etc.) Support senior management updates and progress tracking This is a unique opportunity to operate at the intersection of strategy, partnerships, and execution—working with teams and clients around the world. We’re looking for someone who thrives in complexity, thinks globally, and executes with speed. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 7 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Proven experience in a strategic, product or international role within a global organization Strong understanding of international markets, customer segmentation, and value proposition development, including business case development and go-to-market planning and execution. Leadership and project management skills with a track record of delivering results. Exceptional analytical skills with the ability to interpret complex data and market trends. Strong communication and interpersonal skills to effectively collaborate with global teams and stakeholders. Innovative mindset with the ability to drive change and implement new strategies. Proficiency in project management and the ability to handle multiple priorities in a fast-paced environment. Experience in consumer financial services and payments. Demonstrated success in driving global growth initiatives. Multilingual capabilities are a plus. This is a hybrid position. Expectations of 3 days in office: Tuesday, Wednesday, and Thursday. U.S. Applicants Only The estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Design and implement next-generation data platforms and secure products using generative AI and LLMs with full-stack development and modernization of legacy code. | Bachelor's degree with 2+ years in Java, Spring, Python, distributed systems, LLM frameworks, and CI/CD tools preferred. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Join our dynamic Visa Cybersecurity – Product Security Engineering team, a key component of Visa's Technology organization, where you will play a crucial role in securing and innovating Visa's products and services. Our team is at the forefront of technology, delivering secure, high-quality, and easy-to-use products that enable Visa and our partners to rapidly and efficiently innovate. Cyber Products operationalizes the usage of AI and decision intelligence to ensure ongoing business values. If you want to be in the exciting payment security and AI space, learn fast, and make big impacts, this is an ideal place for you! The role is for a specialist with hands-on generative AI experience, who thrives on solving complex challenges, modernizing legacy code, and embracing cutting-edge technologies like LLMs. We are responsible for designing, developing, and implementing next generation data platforms to drive incremental revenue. Essential Functions: · Hands-on Programming · Full-stack development contributes to the design of backend, databases and queries, API creations and consumptions, and contributes to frontend UI development. · Works independently with minimal insight to develop software that conforms to Visa’s high standards of security, quality, performance, resiliency, and compliance. · Design, develop, and unit test applications in accordance with established standards. · Improving the productivity of the engineering organization by infusing AI into our coding standards and practices. · Proven track record of managing and executing multiple high-impact LLM based projects, balancing delivery speed with quality. · Able to showcase the productivity improvement by collecting relevant metrics. · Participate in design and code review sessions as appropriate. · Provide third-level support to business users. · Keep up with current and developing engineering trends · Design, Architect and Implement high robust system designs as per the growing needs · Contribute to the roadmap for the product · Work with architects, systems analysts, project managers and other developers to efficiently implement business requirements while applying the latest available tools and technology. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • Bachelor's degree, OR 3+ years of relevant work experience Preferred Qualifications • Bachelor’s degree in Computer Science, Computer Information Systems, Computer Engineering, or closely related field and 2 years of experience in the job offered or in a software engineer-related occupation. • 2 or more years of work experience. • Minimum of 2 years of hands-on expertise with Java, Spring, Python and related technologies. • Experience in Gen AI, Big data and UI technologies will be an added advantage. • Experience with highly distributed, scalable, concurrent and low latency systems working with one or more of the following database technologies: DB2, MySQL and NoSQL data warehouses such as HBase. • Highly skilled in realizing the full potential of LLM-based AI frameworks. • Ability to work effectively on multiple concurrent assignments with both AI and non-AI application projects. • Experience working in an Agile and Test-Driven Development environment. • Experience with Continuous Integration and Automated Test tools such as Jenkins, Artifactory, Git, Selenium, Chef desirable. • Strategic thinker and good business acumen to orient data engineering to the business needs of internal clients. • Demonstrated intellectual and analytical rigor, strong attention to detail, team oriented, energetic, collaborative, diplomatic, and flexible style. U.S. Applicants Only The estimated salary range for this position is $97,800.00 to $ 152,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Lead strategy and executive stewardship for Visa's small business issuing partnerships to drive growth and deepen value. | 12+ years experience in B2B payments or fintech with proven leadership of complex enterprise partnerships. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description The Senior Director, Head of National and Global Small Business Clients (US) is a senior leadership role within the NA Small Business team, reporting into the NA Head of Small Business, North America. This role will be responsible for setting and driving the long‑term strategy for a select portfolio of Visa’s largest and most complex small business issuing partnerships. This individual will serve as the strategic owner and executive steward of these relationships—shaping 1, 3, and 5 year partnership strategies, aligning Visa’s capabilities to the future vision of each client, and ensuring Visa remains a trusted, indispensable partner as clients scale, innovate, and evolve their business models. This role works in close collaboration with senior leaders across Product, Commercial Solutions, Finance, Legal, Marketing, Client Services, and Regional Account Teams to translate strategy into coordinated, scalable opportunities and execution. Key Responsibilities Strategic Partnership Leadership Own the long‑term strategic vision for a portfolio of Visa’s largest small business partners, with clear 1‑, 3‑, and 5‑year partnership roadmaps. Deeply understand each client’s business model, growth strategy, product roadmap, and enterprise priorities to ensure Visa is aligned to what matters most to the client—today and in the future. Act as a thought partner and trusted advisor to senior client executives, bringing industry insight, market perspective, and strategic foresight. Team Leadership & Operating Model Lead and inspire a senior Sales & Account Management organization responsible for execution, delivery, and tactical account management. Establish clear role clarity between strategic ownership and tactical execution, ensuring teams are empowered to deliver while remaining aligned to overarching partnership strategy. Coach and develop leaders with a focus on strategic thinking, executive presence, and consultative partnership management. Executive Client Engagement Serve as the senior executive sponsor for key partnerships, maintaining executive and senior leadership relationships at client organizations. Lead high‑impact strategic conversations such as annual planning, executive business reviews, long‑term roadmap alignment, and partnership expansion discussions. Ensure mutual accountability and clarity around shared goals, success metrics, and strategic outcomes. Strategic Account Planning & Growth Oversee the development and execution of multi‑year strategic account plans that drive sustainable payment volume growth, revenue diversification, and deepened partnership value. Identify and champion cross‑Visa opportunities—partnering with account management teams as well as internal partners to expand Visa’s footprint across the broader ecosystem. Ensure Visa’s full small business portfolio is thoughtfully positioned against client needs, timelines, and future platform evolution. Internal Alignment & Influence Act as the quarterback across Visa, aligning Product, Finance, Legal, Marketing, and Client Services around shared partnership priorities. Influence decision‑making and resource allocation to ensure strategic clients receive the appropriate focus, investment, and senior‑level engagement. Translate client strategy into clear internal priorities and ensure consistent execution across a highly matrixed environment. Market Insight & Thought Leadership Stay closely attuned to evolving small business payments trends, fintech innovation, regulatory dynamics, and competitive landscapes. Use market and client insight to identify opportunities for new partnership models, product innovation, and differentiated value creation. Represent Visa as a senior voice and thought leader in commercial payments and small business. Governance & Performance Oversight Provide executive oversight of partnership health, performance metrics, and strategic milestones. Ensure adherence to signed agreements, compliance standards, and governance expectations while keeping focus on long‑term growth and value creation. Review pipeline, revenue outlook, and strategic risks at a portfolio level, driving course correction as needed. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD Preferred Qualifications • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience • 15–18+ years of relevant experience in strategic partnerships, business development, or commercial leadership—preferably within B2B payments, fintech, or financial technology ecosystems • Deep understanding of payment systems, including card networks, ACH, wires, RTP, digital wallets, and related technologies • Demonstrated success leading complex, multi year partnerships with enterprise or high growth fintech clients • Proven ability to think and operate at both the strategic and executive level, translating vision into aligned execution • Strong executive presence with experience engaging and influencing the C suite • Track record of building and leading high performing, inclusive teams in matrixed organizations • Superior strategic, analytical, and problem solving skills with the ability to articulate a compelling vision internally and externally • MBA or advanced degree strongly preferred U.S. Applicants Only The estimated salary range for this position is $259,600 to $534,500 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Lead global Protective Intelligence program and serve as Deputy Director for Global Security Operations Center during major incidents. | 10+ years experience with bachelor's degree and proven leadership in intelligence teams, expertise in threat analysis and executive protection coordination. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description The successful candidate will serve as a senior leader and thought partner with a proven record of developing and managing global intelligence and protective intelligence programs. This role is responsible for advancing enterprise capabilities in threat identification, geopolitical analysis, investigations, and executive risk management, while leading the continued evolution of a mature and high performing intelligence function. The Director will define and drive the strategic vision for the Protective Intelligence program, including oversight of threat assessment processes, intake mechanisms, and standard operating procedures, ensuring alignment with organizational priorities and risk tolerance. This is a highly visible and high impact role requiring strong collaboration and communication with senior leadership and stakeholders across the enterprise. The Director will lead a small team responsible for identifying and assessing threats, delivering timely and actionable intelligence, and developing analytical products that support decision making. The role provides anticipatory warning and clear, risk based recommendations, and is accountable for establishing escalation thresholds and advising leadership on critical risk decisions during incidents and emerging threat situations. The Director also will serve as Deputy Director for the Global Security Operations Center and Intelligence function, providing leadership support during major incidents, crises, and high tempo operational periods. In these situations, the role is expected to expand beyond protective intelligence scope as needed, ensuring coordinated response, prioritization of risks, and alignment of intelligence and operational efforts across the organization. The Director will also provide regular direction and guidance to the GSOC during major events, high profile executive travel, and other elevated risk situations. This role includes direct management of a Protective Intelligence Analyst and broader responsibility for mentoring and developing analysts and operators across the intelligence and GSOC teams. The Director is expected to elevate analytic tradecraft, provide structured feedback and training, and help build a strong and sustainable pipeline of talent across the function. The Director will lead and mature the Protective Intelligence program by enhancing capabilities related to executive threats, digital exposure and vulnerability management, global events and sponsorships, brand and reputational risk, talent acquisition related threats, and high risk travel support. The role is responsible for leading active threat monitoring across multiple sources, including internal reporting channels and external platforms, and ensuring consistent triage, assessment, and response. This includes coordinating training and awareness efforts with business partners such as recruiting, communications, and other frontline teams to strengthen early identification and escalation of potential threats. The Director will drive strong collaboration across cross functional partners including cyber, insider threat, crisis management, recruiting, marketing, sponsorship, and executive support functions to ensure coordinated risk mitigation and effective information sharing. The role will also be responsible for developing and continuously refining the technical and analytical roadmap for the program, ensuring the effective use of tools, data, and systems to enhance both analytic output and operational efficiency. In addition, the Director will have ownership of key program resources, including vendor strategy and management. This includes oversight of third party intelligence and monitoring providers, ensuring alignment with business needs, defining technical requirements, overseeing implementation and integration, managing associated budgets, and ensuring appropriate training and adoption across the team. The role also includes accountability for maintaining and improving core program infrastructure such as threat databases, intake and reporting tools, and executive data protection solutions. The Director will establish and track key performance indicators to measure program effectiveness, demonstrate value to the business, and drive continuous improvement. The role requires incorporation of stakeholder feedback to expand engagement and ensure services remain aligned with evolving business needs. The Director will build and sustain strong relationships with industry partners, government entities, and law enforcement organizations to support information sharing and benchmarking. The role includes active participation in relevant industry groups to ensure alignment with leading practices. The position also requires support of crisis response and recovery efforts, contribution to the continued formalization of operational processes, and willingness to operate in an on call capacity to support global incidents. Limited domestic and international travel is expected. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications: 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD Candidates must have at least four years of work experience with a Bachelor’s degree or at least two years of work experience with an advanced degree. A minimum of two years of experience managing and leading teams, whether contracted or full time, is required. Candidates must demonstrate strong communication skills, including the ability to write and present clearly, concisely, and with impact. Candidates should have experience supporting or partnering with executive protection programs, including threat informed risk assessments and coordination with executive protection teams. Candidates should demonstrate familiarity with digital threat monitoring, including social media analysis and behavioral threat indicators, and POI investigations. A working understanding of legal and compliance considerations in threat management, including privacy, duty to warn, and escalation thresholds, is required. Candidates typically have between seven and ten years of work experience with a Bachelor’s degree, six years with an advanced degree, or three years with a PhD. Candidates are preferred to possess direct intelligence and threat analysis experience in a private sector environment. Relevant cybersecurity certifications such as Certified in Cybersecurity, Security Plus, CISSP, or CISM are preferred. Experience working in 24 hour operations or call center environments is desirable. A foundational understanding of data analytics, data engineering, or data science is preferred. Experience managing travel security cases, POI investigations, and major event security within a vendor, private sector, or government environment is highly valued. Candidates should have experience building and scaling protective intelligence programs, including developing and implementing threat and risk methodologies and services. Experience establishing program governance, defining metrics, and measuring program impact is preferred. Extensive experience briefing executives and senior leadership on threats, risk assessments, and security recommendations is expected. Familiarity with platforms used in global operations centers, such as Ontic, 360Privacy, Dataminr, or Crisis24, is beneficial. Formal threat assessment training through organizations such as ATAP or similar is preferred. Candidates should demonstrate experience with analytical tools and structured analytic processes, as well as experience in crisis management, response, or preparedness. Established relationships with government, law enforcement, and global intelligence, threat analysis, or protective services organizations are advantageous. Experience managing third party vendors and external intelligence or travel risk providers is preferred. Proficiency with core technical tools including Microsoft Office applications such as Excel, Visio, and SharePoint is expected. U.S. Applicants Only The estimated salary range for this position is $153,600.00 to $ 245,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Lead corporate financial planning and analysis including budgeting, forecasting, and strategic outlooks for revenue streams. | Requires 8+ years relevant experience, bachelor's degree, preferred CPA/CFA certifications, and experience in regulated financial environments. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description This role is for Corporate FP&A Cross-border lead, which is responsible for a broad range of Financial planning and analytics including Multi-year outlooks, budgeting, and various reporting and analysis for Visa’s executive leadership. This Senior Manager role will be heavily involved in the preparation of internal and external reporting for VAS and CMS revenues streams. A critical requirement for success in this role will be to promote a One Visa mindset across multiple stakeholders, encouraging a spirit of collaboration and building strong relationships. Communication skills will be key as you convert financial outputs into key insight for the business and challenge along the way to drive tangible benefits. What we expect of you, day to day Supporting & influencing senior leaders in Finance across finance in global and region teams. This role is responsible for delivering on the budget, forecast and multiyear strategic outlook Corporate perspective for VAS and CMS. Drive the business units FP&A planning agenda, performing assessments on the financial & business performance in close partnership with the Business Units team and regional partners, and solving complex issues as they arise. Embed P&L thinking into decision-making and providing succinct messaging for the CFO, quantifying the financial impacts of risks and opportunities throughout reporting and planning cycles. Coordinate inputs from various stakeholders on revenues reporting, driving the reviews as part of the monthly and quarterly cadence of Scorecards and BAU Provide timely and accurate financial management reporting, proactively delivering insightful analysis of key trends and understanding of the key business and financial risks and opportunities (including recommendations for call to action where applicable). Maintain a detailed knowledge and understanding of VAS and CMS business drivers and develop a comprehensive understanding of how they fit into the overall business strategy for Visa globally. Strengthen collaboration and partnership with stakeholders at all levels, ensuring synergies and coordinated efforts with other groups. Deliver on a variety of cross-functional or process enhancement projects where VAS and CMS FP&A is key stakeholder, including ideation, planning, leading and execution. Competitive analysis on performance of VAS and CMS throughout earning cycles and establishing benchmark against the industry leaders across Visa portfolios by developing an in depth knowledge of the industry landscape. Qualifications Basic Qualifications • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Graduate, undergraduate degree and/or other Finance-related professionally recognized accreditations (e.g. CPA, CFA, CIMA, ACA, ACCA) • Ten years of progressive professional finance experience, preferably in global publicly listed, government regulated payments company • Outstanding analytical and quantitative skills, can-do attitude to resolve tough business problems with well-structured analyses • Highly strategic combined with a strong business acumen • Strong analytical and critical thinking skills to be able to “connect the dots” and approach issue resolution with a “forward-looking” view to anticipate and address problems. • Excellent interpersonal and communication skills, including excellent written, oral, listening and presentational skills and ability to work well under pressure and interact at all levels as a thought-partner. • Capable of handling and prioritizing multiple tasks, possess good judgment and organizational skills, able to work independently and be flexible. • Ability to set the “tone” and provide coaching and mentoring to more junior staff • Teamwork is essential to the group, so it is critical that the candidate interact with other team members and managers collaboratively and effectively • Commitment and integrity U.S. Applicants Only The estimated salary range for this position is $149,800.00 to $ 240,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Manage accounting and reporting for client incentive agreements ensuring compliance and lead process automation initiatives. | Bachelor's degree in Finance or Accounting with 5+ years experience or advanced degree with 2+ years, plus US GAAP and automation tool expertise. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description The Client Incentive Operations team are responsible for managing Client Incentive agreements for clients in the North America region. We ensure compliance with contractual terms and determine the accounting treatment of each incentive deal and conformity with US GAAP and local tax requirements. We use lean/six sigma process methodologies to provide benefits to our stakeholders regarding quality, cost and schedule associated with our work. The Client Incentive Operations Sr. Financial Analyst is responsible for overseeing the execution and optimization of client incentive programs, ensuring that they are aligned with Visa's strategic objectives and compliance requirements. The ideal candidate will have extensive experience in operations management, and a deep understanding of the payments industry. This role offers an outstanding opportunity to be part of a dynamic group that is instrumental in crafting the future of AI in the finance and accounting function. The ideal candidate has a strong understanding of US GAAP, solid analytical and problem-solving skills, and ability to improve processes utilizing GenAI. Success in this role requires collaboration across teams, a strong sense of ownership, and the ability to execute with urgency. Key Responsibilities: Manage accounting and reporting for client incentive agreements, ensuring compliance with US GAAP and internal policies Review contracts to determine appropriate financial treatment and monitor incentive performance Assist in redesigning financial processes to identify inefficiencies and automating routine tasks such as journal entries and reconciliations Leverage tools such as Power BI and AI models to streamline processes and drive efficiency Lead or support system and process enhancement initiatives (e.g., ORMB improvements) Partner with cross-functional teams (Finance, Sales, Legal, Compliance) to ensure alignment and operational effectiveness Apply structured problem-solving approaches (Lean/Six Sigma) to improve quality, controls, and turnaround time Deliver insights through data analysis to support decision-making and business outcomes This role is a hybrid role to be located in our Foster City, CA office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Bachelor’s degree in Finance, Accounting, or related field (CPA or MBA preferred) 6+ years of experience in finance/accounting/financial operations, preferably within the payments or financial services industry Strong understanding of accounting principles (US GAAP) and financial controls Experience with process improvement, automation, or system implementation in finance functions Proficiency in data analytics and automation tools (e.g., Power BI, Excel, modern AI tools) Experience leveraging automation and AI enabled tools to enhance accounting processes, analysis, and reporting Solid analytical and problem-solving skills with attention to detail Ability to manage projects and drive initiatives across teams Strong communication skills and ability to work with diverse stakeholders in a fast-paced environment Proactive, accountable, and comfortable working in a fast paced and dynamic environment Highly accountable, proactive, change oriented U.S. Applicants Only The estimated salary range for this position is $129,200.00 to $ 206,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Lead global strategic initiatives and collaborate with senior leadership to drive growth in commercial payments. | Bachelor's degree with 8+ years or advanced degree with 5+ years in consulting, banking, or corporate strategy with strong analytical and communication skills. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description The Senior Manager will be part of the Visa Commercial Solutions (VCS) Strategy team, responsible for driving large-scale, global strategic initiatives across Visa’s commercial payments business (B2B). This role focuses on accelerating growth in key segments (including small business), supporting entry into new markets, and shaping broader platform strategy. Key Responsibilities: Lead the strategy, implementation, and execution of high-impact strategic initiatives Drive adoption of recommendations by ensuring alignment and follow-through across stakeholders Partner with clients and internal teams to test and implement strategic solutions Collaborate across regional and functional teams, including Product and Sales Conduct quantitative and qualitative analysis to inform strategic recommendations Develop clear, compelling materials to influence senior business leaders Engage directly with senior leadership (SVP level) on key strategic topics Recruit, mentor, and develop junior strategy talent Lead or support ad-hoc strategic initiatives, including: M&A evaluations Market sizing and opportunity assessment Strategic client engagements Employee engagement initiatives This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more years of relevant work experience with an advanced degree (e.g., MBA, Master’s, JD, PhD) Bachelor’s degree from a leading institution or equivalent experience Experience in: Management consulting Investment banking Corporate or internal strategy roles Payments industry experience (preferred but not required) Strong analytical and problem-solving capabilities Ability to operate independently in a complex, ambiguous environment Proven ability to manage multiple concurrent workstreams Experience synthesizing large, complex datasets into actionable insights Strong executive communication skills (written and verbal) Demonstrated ability to influence senior stakeholders Strong interpersonal skills and executive presence Advanced proficiency in PowerPoint and Excel U.S. Applicants Only The estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Conduct research, analyze data, develop reports, and synthesize insights to support token and chip payment business decisions. | 5+ years experience, bachelor's degree, strong analytical skills, proficiency in Excel and PowerPoint, familiarity with payments and digital commerce preferred. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description The Manager, North America (NA) Token & Chip Business Analytics, will support the team responsible for network tokens and EMV chip/contactless in North America. This role will help the team make informed business decisions by conducting research, collecting and analyzing data, developing reporting, and synthesizing insights related to tokenization, chip, and contactless payments. The ideal candidate is intellectually curious, highly analytical, and comfortable working with data to identify trends, issues, opportunities, and business implications. This individual will partner with product, account executives, client success mangers, and cross-functional teams to support strategy development, monitor performance, and prepare materials that inform internal decision-making and client engagement. Responsibilities: Collect and analyze internal and external data to identify trends, opportunities, and challenges affecting token adoption, payment performance, and client enablement. Build recurring reports, dashboards, and presentations to support product planning, business reviews, and leadership updates. Support the team in tracking key metrics, strategic initiatives, roadmap priorities, and market developments. Synthesize findings into clear insights and recommendations for internal and external stakeholders. Assist with development of materials for client meetings, internal presentations, and executive updates. Collaborate with cross-functional partners to gather inputs, validate assumptions, and ensure analyses reflect business priorities. Support ad hoc research and analytical projects related to new use cases, client needs, and industry developments. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD. Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Degree in business, economics, finance, data analytics, statistics, or a related field. 2+ years of experience in business analysis, research, strategy, consulting, analytics, or a related field through full-time work, internships, or academic projects. Strong analytical and problem-solving skills, with the ability to interpret data and translate findings into business insights. Proficiency in Excel and PowerPoint; comfort working with data sets and creating clear, well-structured presentations. Strong written and verbal communication skills. Detail-oriented, organized, and able to manage multiple workstreams in a fast-paced environment. Demonstrated curiosity about payments, technology, financial services, or digital commerce. Experience with data visualization or analytics tools such as Tableau, Power BI, SQL, or similar tools. Familiarity with payments, fintech, e-commerce, or digital products through coursework, internships, or prior experience. Experience preparing presentations, dashboards, or research summaries for business audiences. Ability to work collaboratively across teams and adapt quickly in a dynamic environment. U.S. Applicants Only The estimated salary range for this position is $146,200.00 to $ 233,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Manage AI initiatives portfolio aligned with finance priorities, acting as product owner and facilitating collaboration. | 8+ years experience in AI, automation, or analytics in finance, MBA preferred, strong analytical and communication skills. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Visa is seeking a passionate, authentic, and execution-oriented professional to join the Finance AI Acceleration Office as a Senior Manager, reporting to a Senior Director within Finance. The FAAO is responsible for accelerating the adoption and scaling of AI across Finance, embedding AI into everyday work, enabling productivity and decision improvements, and supporting the transformation of core Finance processes in a secure and governed manner. This role will play a hands-on leadership role in driving AI initiatives from concept through delivery, partnering closely with Finance, Technology, and Transformation teams to translate business needs into scalable AI solutions. The Senior Manager will help operationalize Finance’s AI strategy by managing a portfolio of AI initiatives, supporting citizen led innovation, and enabling the transition of proven use cases into enterprise grade solutions aligned with Finance priorities. The Finance AI Acceleration Office works closely with Finance Systems Strategy, Technology, and the broader Finance Velocity Office to ensure AI solutions are thoughtfully designed, effectively delivered, and successfully adopted across Finance. Key Responsibilities: Product Owner Act as a Product Owner for select AI use cases, defining vision, roadmap, and prioritized backlog aligned to Finance priorities. Own end-to-end product lifecycle, ensuring clear requirements, user stories, and acceptance criteria that drive effective delivery and measurable outcomes. Partner with stakeholders and Technology teams to continuously refine product direction based on user feedback, performance metrics, and evolving business needs. AI Initiative Delivery & Execution Support execution of the Finance AI roadmap by managing a portfolio of AI initiatives aligned to Finance priorities. Drive delivery of AI use cases from intake and prioritization through design, build, testing, and launch. Partner with Finance stakeholders to translate business problems into clear AI use cases with defined scope, success metrics, and expected benefits. Portfolio & Program Management Support development of business cases, value assessments, and leadership materials to enable prioritization and investment decisions. Manage day-to-day execution of multiple AI workstreams, including plans, timelines, risks, dependencies, and delivery of artifacts. Track progress and outcomes of AI initiatives, including adoption, productivity impact, and realized benefits. Cross Functional Collaboration Work closely with Technology partners to coordinate development, integrations, enhancements, and ongoing support. Act as a connector between Finance teams, AI product owners, and Technology delivery teams to ensure alignment and momentum. Facilitate working sessions, design reviews, and stakeholder checkpoints to drive clarity and execution. Operating Model & Governance Support Apply established AI governance standards, architecture guidelines, and delivery guardrails to Finance AI initiatives. Support intake, triage, and review processes to ensure AI efforts are aligned with enterprise standards and Finance strategy. Contribute to continuous improvement of AI operating processes, templates, and playbooks. This role is based in our Bay Area office locations (San Francisco or Foster City). Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD 8+ years of relevant work experience with a Bachelor’s degree, or 5+ years with an advanced degree (MBA, Master’s, or equivalent). Demonstrated experience supporting AI, automation, or advanced analytics initiatives within Finance or adjacent functions. Experience working on Finance transformations, with exposure to domains such as Order-to-Cash or Record-to-Report MBA is strongly preferred. Financial Services, Finance Transformation, and/or Technology Consulting experience. Strong analytical, problem solving, and communication skills, with the ability to influence a matrixed environment. Proven ability to manage multiple initiatives simultaneously with a bias for execution and results. U.S. Applicants Only The estimated salary range for this position is $153,700 to $246,200 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Design and implement AI-powered solutions integrated with ServiceNow platform and lead AI adoption initiatives. | Requires 5+ years experience with AI-powered solutions, strong Python and JavaScript skills, expertise in ServiceNow development, and knowledge of agentic AI and LLM integrations. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description We are seeking a highly skilled AI developer with deep expertise in Agentic and Generative AI to drive the next wave of intelligent automation and digital transformation. In this role, you will be at the forefront of designing, implementing, and optimizing AI-powered solutions integrated into the ServiceNow platform. Your primary focus will be on leveraging artificial intelligence, including custom MCP tooling, Agentic scoped applications, and third-party Large Language Models-to enhance workflows, automate complex processes, and deliver innovative business outcomes. You will architect and build custom AI solutions and ensure seamless user experiences through intelligent automation. As a thought leader in AI, you will collaborate with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and contribute to Visa's enterprise AI strategy. In addition to your AI responsibilities, you will develop and configure integrations between ServiceNow and other enterprise applications, manage the full lifecycle of these integrations (from API development and scripting to framework deployment), and ensure robust, secure, and scalable connections. Roles and responsibilities: • Designing, developing, and optimizing AI-powered solutions (built within the ServiceNow platform and/or integrated through external custom solutions), including the creation of custom MCP tooling and Agentic solutions. • Leveraging AI solutions to integrate and orchestrate third-party Large Language Models (LLMs) such as OpenAI, Google Gemini, etc, driving intelligent automation and enhanced user experiences. • Collaborating with stakeholders to identify opportunities for AI adoption, experiment with emerging technologies, and deliver innovative, AI-driven business outcomes. • Troubleshooting and resolving issues with ServiceNow configurations and AI components, ensuring seamless operation and reliability. • Identifying requirement gaps to ensure high-quality solutions and providing configuration options with clear pros and cons. • Designing and implementing intuitive, user-friendly software that enables customer-led customization and flexibility. • Collaborating with internal customers and business analysts to clarify requirements and architect effective, AI-driven solutions. • Authoring comprehensive technical design and build documentation for all facets of the technical infrastructure. • Conducting research and analysis of existing systems to provide accurate time estimates and recommendations to project managers. • Actively participating in project meetings and daily scrums to communicate development status, progress, and technical insights. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications • 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. • Proven ability to deliver projects on time and within budget by writing high-quality code, mentoring junior developers, understanding workload and usage requirements, and producing clear technical documentation that enables knowledge transfer and long-term supportability across global teams. • Experience designing robust, scalable, and moderately complex architectural solutions that integrate across a broader technical ecosystem, while effectively operating as a collaborative member of a globally distributed team across diverse time zones and cultures. • Minimum of 2 years of relevant professional experience including hands-on work with AI-powered solutions, with a bachelor's degree; or at least 2 years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD). • In-depth knowledge of APIs, web services, and standard relational database concepts. • Proven experience with JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML. • Strong Python skills and hands-on experience building RESTful or GraphQL APIs. • Demonstrated experience building GenAI solutions, agents, or conversational applications, exhibiting the ability to differentiate reasoning approaches like ReAct and Chain-of-Thought (CoT). • Demonstrate ability to design and architect Agentic Systems, applying various agent architectures (symbolic, BDI, LLM-based) to design intelligent agents tailored for specific tasks and environments. • Implement Core Agent Capabilities. Develop agents that can perceive, reason, plan, act, and learn, utilizing Python and relevant AI libraries and frameworks. • Analyze and Evaluate Agent Behavior. Critically assess agent performance, understand the complexities of multi-agent systems and human-agent interaction, and identify risks. • Navigate Ethical Landscapes. Identify, analyze, and address the ethical challenges and safety considerations inherent in developing and deploying autonomous AI systems, applying principles of responsible AI. • Apply Agentic AI to Solve Problems. Conceptualize and build functional AI agents for practical applications, demonstrating the ability to integrate diverse concepts into cohesive business solutions. • Deep understanding of prompt engineering concepts, LLM fine-tuning, and retrieval-augmented generation (RAG). • Familiarity with MCP servers or comparable model-serving/hosting platforms. • Excellent problem-solving skills, strong communication, and a collaborative attitude. • Strong analytical skills with the ability to extensively analyze and improve business processes and workflows. • Demonstrated expertise in designing, implementing, and optimizing AI-driven functionalities integrated with ServiceNow, such as custom Agentic AI skills, GenAI integrations, and intelligent automation. • Strong technical background in ServiceNow-specific development tools and frameworks (UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, Import Sets, Transform Maps, Update Sets). • Strong knowledge of the CMDB, data modeling, data strategies, and integrations. • Knowledge of ServiceNow ITSM/ITOM product portfolio including Change Management, Discovery, and Service Mapping. • Relevant certifications such as Certified ServiceNow Admin (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD) are highly desirable. U.S. Applicants Only The estimated salary range for this position is $124,300.00 to $ 198,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

Develop and execute integrated communication strategies to elevate senior leadership voices and translate business strategies into narratives. | 10+ years experience, exceptional writing skills, and understanding of business operations in matrixed organizations. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Visa is seeking a Director of Leadership Communications to help elevate and scale how we tell our story—externally and internally—through the voices of our most senior leaders. This role sits at the center of strategy, storytelling, and execution, supporting our CEO and Group President with their communications plans and approach. The ideal candidate is a seasoned, versatile communicator who is fluent across multiple communications disciplines, moving seamlessly across media, executive messaging, employee communications, social, events, and presentations, while anchoring everything in clear business understanding and narrative coherence. The Role As Director of Leadership Communications, you will work closely with the VP of Leadership Communications to: Shape and execute leadership communications across both external and internal channels, ensuring clarity, consistency, and impact. Help translate business strategy, performance, and priorities into compelling, plainspoken stories that resonate with employees, media, clients, and partners. Serve as a trusted counselor—bringing sharp point of view, strong judgment, and an operator’s mindset. This role requires a strong grasp of Visa’s business model, growth priorities, and operating rhythms. Candidates with experience in strategy, operations, consulting, or business roles—alongside deep communications expertise—will be especially well-positioned to succeed. What You’ll Do Develop integrated communication strategies that span external media, internal channels, social platforms, events, and speaking opportunities. Support both day-to-day leadership communications and high-visibility moments, including major announcements, organizational changes, enterprise initiatives, and global events. Translate complex business, technology, and market dynamics into clear, engaging, and human storytelling. Produce a wide range of executive-ready materials, including talking points, speeches, presentations, employee messages, op-eds, blog posts, interview briefs, social content, and FAQs. Collaborate closely across the global and regional communications teams to ensure alignment and amplification. Identify opportunities to connect executive narratives to broader trends and Visa-wide priorities, elevating impact and relevance. Bring a digital- and audience-first mindset, helping leaders engage authentically across platforms. Operate with a market support lens, informing and supporting colleagues across regions. Track outcomes and impact, helping demonstrate the value and effectiveness of leadership communications. Who You Are You are equal parts strategist, storyteller, and doer. You’re comfortable owning ambiguity, managing multiple priorities, and moving fast—without sacrificing quality or judgment. You bring executive presence, strong instincts, and a collaborative approach. You likely bring: Broad experience across multiple communications disciplines, including executive communications, media and PR, internal communications, social media, events, and presentation development. A deep appreciation for business context, with the ability to connect communications to enterprise strategy and outcomes. Comfort operating as a generalist with range, not a single-discipline specialist. Exceptional writing, editing, and verbal communication skills, with a sharp eye for tone, audience, and clarity. Ability to influence through relationships, insight, and credibility. High integrity, sound judgment, and discretion when handling sensitive and confidential information. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications • 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD • 12 or more years of relevant experience. • Experience across both internal and external communications; agency and in-house mix strongly preferred. • Strong understanding of complex, matrixed organizations; fintech, payments, technology, or financial services experience a plus. • Proven ability to lead by influence and operate effectively in highly cross-functional environments. • Media experience and strong understanding of modern executive presence across earned and owned channels, including social. • Highly organized, adaptable, and comfortable in fast-paced environments with shifting priorities. • Proactive, solutions-oriented, and comfortable managing up. U.S. Applicants Only The estimated salary range for this position is $170,700.00 to $ 273,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Lead cross-functional marketing initiatives and operations to drive growth and coordinate global consumer product strategies. | Requires 10+ years in global brand strategy or marketing, strong executive presence, and experience in financial services or technology. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Marketing Director of Strategic Initiatives and Operations is primarily responsible for ensuring cross functional integration for the consumer product marketing portfolio. Deep partnership and coordination will be with the affluent product and benefits team, cross border business units, and ecommerce product group. The role will help establish a unified B2B2C marketing engine, enabling consistent premium offerings, with coordinated travel corridor and consumer journey strategies that drive outsized growth for the company. This Marketing Leader and her/his team will work with executives, key global business stakeholders and regional brand teams to successfully bring to life - and evolve over time - the consumer product propositions for Visa. The position reports to the Vice President, Global Brand Marketing - Consumer Products and will be based in Visa's San Francisco, California office. Responsibilities: • Set annual and multi-year marketing plans and business case for multi-year investments, across function to support capital allocations for the Office of CMO as well as Product and cross border business units. • Lead operational strategy to form 'central hub' for Global Product and Global Business units to orchestrate marketing functional responses across B2C, B2B, sponsorships, and marketing services teams. • Operate as Visa's single point of ownership for premium product marketing, e-commerce marketing, and travelled growth marketing, unifying strategy, execution, measurement, and partner enablement across Global Product, the CrossBorder Business Unit, Global Marketing, and Regions. • Drive crossfunctional coordination (QBRs, operating model, resourcing, communications, OKR setting and cadence) with the Affluent Product and Benefits Team, Cross Border Business Unit, and E-commerce product teams, whom Global Brand - Consumer Products are accountable to. • Operate Executive Steering Committees to ensure transparency, pacing, resourcing and expectations are met for enterprise. • Partner with Insights and Analytics to establish, track, and readout KPI and Measurement Progress with business unit groups. • Support cross-initiative planning, product launch sequencing and integration of seasonality travel calendar with benefits amplification of Infinite proposition. • Integrate A.I. across the team activities, drive innovation pilots that bridge the marketing portfolio under Consumer Products, and lead special projects as determined by the VP of Brand Marketing - Consumer Products. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhDPreferred Qualifications 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD 10+ years of progressive experience in global brand strategy, brand marketing, or related field - financial services or technology experience strongly preferred. Strong executive presence with highly effective written and verbal communication skills including the ability to present with impact. Strong planning, organizational and problem-solving skills. Resourcefulness with strong sense of accountability and results-oriented drive. Role models and influences aspirational behaviors of leading courageously, obsessing about customers, collaborating as one Visa, and executing with excellence. Ability to initiate and drive opportunities independently across multiple complex projects that have strategic implications for the brand and company, while operating in an environment that changes quickly. U.S. Applicants Only The estimated salary range for this positionis $178,300.00 to $ 285,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Lead global SMB voice of the customer framework and oversee research agenda to inform product and sales strategies. | 8-9 years experience in market intelligence or strategy, MBA preferred, proven leadership in research programs and senior stakeholder partnership. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description We are seeking a Senior Manager – Market Intelligence – Global SMB to join our team. This individual will champion for a unified-consistent view of the global SMB voice of the customer, providing insights that inform product development, strategy, and go-to-market sales initiatives (supporting beyond VCS). Additionally, this leader will oversee the global SMB research agenda in coordination with both global and regional teams. Key Responsibilities: SMB Voice of the Customer (VoC) Global VoC framework - Serve as the main authority on SMB needs and their top priorities. Collaborate with VCSs global and regional teams, as well as other business units (such as Visa Direct and Visa Government Solutions), to create a unified framework that combines all research initiatives, building a comprehensive SMB perspective on key trends, requirements, and solutions. Act as VoC advisor - Introduce the client viewpoint into executive forums that are typically driven by product or function, acting as a trusted advisor to senior leadership regarding client needs and experience-related decisions. Bring SMB needs into decision making processes - Strengthen the organizations capability for client-focused decision-making by providing teams with tools such as frameworks, dashboards, and playbooks to interpret and apply VoC insights effectively. Global Research Programs Research Strategy & Portfolio Ownership – Partner with Global and Regional teams to define global research investments, ensuring the research portfolio strategically supports key priorities and advances Visa 2030 objectives. Thought Leadership & Activation – Guarantee that research deliverables are scalable and impactful, including executive readouts, playbooks, narratives, sales enablement tools, product roadmaps, and external-facing thought leadership as appropriate. Vendor Scoping, Selection & Governance – Oversee the selection and management of research partners, manage methodologies, timelines, quality standards, and budget compliance. Serve as the primary point of accountability between internal stakeholders and external vendors. Market Competitive Intelligence Competitive Landscape Mapping – Take a programmatic approach to identify and monitor principal competitors and emerging industry participants, documenting competitor offerings, value propositions, pricing strategies, and go-to-market approaches. Actionable Intelligence Packaging – Create battlecards, tear sheets, competitor profiles, and executive summaries tailored for various stakeholders (Sales, Product, Leadership), emphasizing strategies to leverage strengths, address gaps, and respond effectively to competitor positioning. Ongoing Monitoring & Early Signals – Continuously observe macroeconomic trends, regulatory developments, and strategic alliances that influence the competitive environment. Deliver early alerts and forward-looking analyses, rather than solely retrospective assessments. Insight Validation in Collaboration with Internal Performance Insights – Work closely with the Performance Management Lead to evaluate findings, separate factual indicators from anecdotal observations, and assemble evidence-based narratives regarding factors influencing 2030 targets, outlining the recommended path forward. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD. • 9 years or more of experience in market intelligence, strategy, research, product marketing, consulting, or analytics‑driven roles, with demonstrated progression into leadership roles – Bachelors degree required, MBA or equivalent advanced degree strongly preferred • Proven success acting as a thought partner to senior leadership, informing strategy, investment prioritization, and GTM decisions with evidence‑based insights • Demonstrated ability to translate business questions into structured research briefs and manage external consulting firms to high quality standards • Ability to conduct primary and secondary research expertise, including experience conducting interviews • Ability to interpret data and translate findings into strategic insights and actionable recommendations • Proven track record in coordinating strategic initiatives, excellent planning and organizational skills designing global business development activities. • Background in payments, financial services, B2B, or platform ecosystems (issuers, acquirers, fintechs, ISVs) • Experience presenting to and building relationships with senior management level audiences, both internally and externally • Demonstrated ability to lead through influence in a matrixed organization without direct authority • Must be self-motivated and comfortable with ambiguity • Preferred experience leading large‑scale, vendor‑executed research programs, including scoping, methodology oversight, synthesis, and executive activation U.S. Applicants Only The estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Define and execute product roadmaps collaborating cross-functionally to deliver payment solutions. | 8+ years experience with bachelor's or 5+ years with advanced degree, strong technical and product management background in payments or financial services. | About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description The Global Products & Initiatives team is responsible for Visa’s consumer payments portfolio of products including Visa Flex Credential, Visa Payment Passkey, Credit, Debit, Affluent, e-commerce and digital identity solutions. The Sr. Product Manager will be a key member of Visa’s Global Products & Initiatives product management team working to drive and deliver against the roadmap and will work in close partnership with technology and regional teams to advance Visa’s product vision globally. This role will contribute to the top priority product initiatives across the consumer products portfolio and requires a strong technical foundation and breadth of product management experience. The exact product scope will be defined by business priorities. Key Responsibilities: Work cross-functionally to define and align on product roadmap and strategy. Define and document functional and technical requirements for new products and features Collaborate closely with engineering, architecture, UX design, data science, and risk teams to ensure scalable, secure, and compliant product delivery Champion agile methodologies across cross-functional teams to deliver innovative solutions efficiently. Integrate risk, compliance, and security considerations into product development and lifecycle management. Establish KPIs and metrics for monitoring product performance and compliance. Support new product development, go-to-market planning, and global rollout coordination. Develop executive-level communications and materials for internal and external audiences. Work closely with regional product teams to ensure global strategies are actionable and locally relevant. Contribute to product planning, strategy cycles, and major internal or client-facing events. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Bachelor’s or master’s degree in a technical or engineering field such as industrial engineering, systems engineering, engineering management, computer science, software engineering, or product design • 6 + years of experience in product management, technology product development, or a related field. • Experience and comfort adapting to work on different types of products (data, B2C, APIs) • Experience leading and managing complex, cross-functional technical projects. • Superior strategic thinking, analytical, and problem-solving skills, with demonstrated intellectual and analytical rigor and attention to detail. • Strong technical literacy, ability to work closely with engineering and technical teams. • Personal presence and ability to clearly communicate compelling messages to senior stakeholders and external business partners. • Proactive self-starter, team oriented, collaborative, diplomatic, and adaptable, with excellent presentation skills, including strong oral and writing capabilities. • Experience in and/or significant exposure to the payments, financial services, or technology sectors. U.S. Applicants Only The estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Lead and develop product teams, define multi-year product strategy, and drive cross-functional growth initiatives embedding AI. | Extensive experience leading product teams, shaping strategy, driving revenue growth, and embedding AI in product architecture. | Job Description: • Recruit, coach, and develop a high-performing, diverse team of product managers • Create clarity on vision and strategy, hold the team accountable for ambitious outcomes, and strategically staff and resource for key initiatives • Foster a culture of excellence by mentoring talent and simplifying operating models to improve team agility and impact • Own and shape the multi-year strategy and roadmap for the assigned product suite • Drive portfolio-level strategies to expand market share, grow revenue, and improve margins • Shape and lead cross-functional go-to-market strategies that span multiple products and regions • Partner with commercial leaders to define scalable growth plays and guide teams in making commercially sound decisions • Build buy-in from senior executives with persuasive storytelling that brings to life the customer need and business value • Establish and champion feedback loops and customer listening mechanisms across the product lifecycle • Coach the team on how to uncover unmet customer needs and translate insights into product value • Establish standards and playbooks that enable scale and data-driven decision-making • Ensure alignment across functions while balancing speed with quality • Serve as a strong thought partner to engineering and data leaders to shape product architecture • Embed AI into the product strategy, establish learning agendas, and lead teams through complex technical trade-off decisions Requirements: • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD); or a minimum of 5 years of work experience with a PhD • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience • Demonstrated experience in attracting, retaining, and developing high-performing, diverse product teams • Proven ability to create clarity, hold teams accountable, strategically staff projects, and mentor talent to grow their careers • A proven record of shaping multi-year product strategies and portfolio-level plans to grow revenue and market share • Success leading complex, cross-functional go-to-market strategies to scale adoption and unlock growth across multiple regions • Deep expertise in customer-centric product development, with a track record of establishing customer listening mechanisms and coaching teams to translate insights into value • Executive presence and exceptional communication skills, with the ability to inspire teams and influence senior leaders and external partners • Experience establishing operating models that enable speed and scale, with a history of coaching teams to embrace experimentation and adaptive thinking • Strong technical fluency with experience shaping product architecture and embedding AI into product strategy. Benefits: • Medical • Dental • Vision • 401 (k) • FSA/HSA • Life Insurance • Paid Time Off • Wellness Program

Design, implement, and maintain IAM solutions ensuring secure authentication and authorization across cloud environments. | Hands-on experience with IAM platforms, RBAC, cloud environments, scripting for automation, and strong communication skills. | Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024. Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards. Pismo’s 500+ employees are located in more than 10 countries around the world. Job Description Responsible for designing, implementing, and maintaining robust Identity and Access Management (IAM) solutions. This role ensures secure, compliant, and efficient authentication and authorization processes across hybrid and multi‑cloud environments. The position requires strong technical expertise, hands‑on experience with modern IAM platforms, and the ability to act as a technical reference for IAM architecture. What You'll Do Design, evolve, and maintain the companys IAM architecture aligned with security best practices.Implement and maintain RBAC (Role-Based Access Control) models.Manage and configure IAM tools such as Okta and Ping Identity.Ensure secure integration of internal and external applications with IAM solutions.Develop automation scripts for provisioning, deprovisioning, and access reviews using Python, PowerShell, or similar languages.Develop, maintain, and review scripts, services, and automations related to Identity and Access Management (IAM)Operate IAM services within AWS and support expansion into Azure.Apply secure identity practices across multi‑cloud environments.Implement and maintain IAM governance, policies, and regulatory compliance processes.Support internal and external audits and access review cycles.Collaborate with engineering, security, and business teams to ensure secure and efficient identity workflows. This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice. #LI-Remote Qualifications Basic Qualifications Be based in Brazil.English (B2).Bachelors degree in computer science, Engineering, Information Systems, or related field.Solid hands on experience with IAM platforms, including Okta, Ping Identity or Microsoft Entra ID.Strong knowledge of RBAC methodologies and access management practices.Experience with cloud environments, Azure knowledge preferred.Familiarity with authentication and authorization protocols (SAML, OAuth 2.0, OpenID Connect).Ability to work independently as well as in distributed, multicultural teams.Strong analytical and communication skills for interaction with business, technical teams, and auditors.Experience integrating IAM controls into DevSecOps or CI/CD pipelines. Preferred Qualifications Knowledge of Zero Trust Architecture.Certifications such as Okta Certified Professional, Ping Identity, AWS Security Specialty, Microsoft Identity and Access Administrator. Proficiency in automation and scripting (Python, PowerShell, or Bash). Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Manage service configurations, respond to client inquiries, troubleshoot issues, communicate with internal and external stakeholders, and participate in on-call rotations. | High school diploma or equivalent, 2+ years in B2B client or merchant services, experience with CNP transactions, on-call escalation handling, data analysis, troubleshooting with monitoring tools, and proficiency in MS Office and CRM software. | Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Verifi, Inc., a Visa company, is currently hiring for a collaborative team-oriented Senior Customer Service Rep to support our clients. In this role, you will be responsible for developing creative solutions by researching and responding to basic and complex inquiries from internal and external clients regarding Verifi business unit’s dispute products and services. Essential Functions • Setting up, maintaining, and deactivating all service configurations for new and existing clients. • Researching, tracking, and communicating issues identified by internal monitoring alerts related to Verifi services. • Responding appropriately and timely to inquiries from internal and external clients (merchants, partners and issuers) to ensure department SLAs and client expectations are met • Troubleshooting problems identified by external or internal clients and collaborating with various business teams to address and resolve issues identified • Creating client communications, including but not limited to standard maintenance notifications and Incident Reports • Rotating on-call coverage • Additional duties may be assigned as required This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Location - Los Angeles, CA Qualifications Basic Qualifications • Must have a High School diploma or equivalent or relevant work experience Preferred Qualifications: • 2 or more years of work experience • 2+ years’ experience in a B2B client or merchant services environment setting up, maintaining and deactivating service configurations, including communicating technical issues between external clients and internal technology teams • 2+ years’ experience in a CNP (card not present) environment, including understanding of CNP transaction lifecycle • 2+ years’ experience handling on-call escalations outside standard business hours • Experience analyzing large amounts of data to identify trending metrics, potential system, or product enhancements, and/or overall product success • Background researching, tracking, and communicating issues identified by external and internal clients • Experience troubleshooting issues using monitoring tools, such as Grafana or Interna for email alerts • Understanding of and ability to meet department Service Level Agreements (SLA) • Flexible to work weekends, evenings, and holidays, along with being on-call, as scheduled • Ability to work independently while monitoring multiple systems or collaboratively to help reduce resolution time or client impact • Proficiency in MS Office, specifically Excel • Experience identifying opportunities for potential client upsells or contract extensions • Experience with using Salesforce classic/Microsoft Dynamics, including case management and reporting features • Experience reviewing HTML and API logs Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 49,700.00 to 59,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.