3 open positions available
Leading retail store operations, coaching staff, achieving sales targets, and managing daily store functions. | Requires 1-2 years of customer service or leadership experience, management skills in a sales environment, and a high school diploma or GED. | Store Manager Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest, Every Time. Our Store Managers exceed both store and personal sales targets. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your sales consultants and help them learn what it means to win at Victra. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration You will have an elevated level of accountability for all retail store functions and for communicating and implementing the company vision by directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced sales environment, focusing on optimizing customer and employee experience. You will also complete training courses and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction. This is an hourly role. On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it is done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for daily operational tasks and maintaining brand compliance. • Driving personal sales by following our EGET sales process • Leading your team by resolving customer issues and assisting with customer transactions. • Taking directions from District Manager on day-to-day operations. • Setting and sharing daily/weekly/monthly goals with sales teams. • Providing your team with training and mentoring to deliver outstanding customer experience by handling customer flow and store traffic and resolving customer escalations in timely manner as per company standards • Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments. • Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. • Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store. • Leading store merchandising and planogram compliance in accordance with company expectations. • Completing store opening and closing activities. • Collective responsibility on attaining store targets daily/weekly/monthly. Here is what we can offer you in exchange for your world-class work: • Paid Training • Premium Health, Dental, and Vision Insurance • Paid Maternity Leave • 401K Match • Tuition Reimbursement • Fifty percent off Verizon Service • Referral Bonus • Frequent Contests • Career Advancement Opportunities Compensation: Pay will include a base rate of $$13.50 /hour with uncapped earning potential through commission. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You are open to innovative ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you have succeeded when you and your team are delivering best experience and driving world class results. You will need to have: • Background in customer service within the retail, restaurant, or wireless industry preferred. • 1-2 years of experience in Customer Service or leadership role • Management experience in a commission-based sales environment. • Proven history of achieving challenging team and individual sales goals. • Balanced multiple opposing priorities in a multifaceted environment. • Set goals, evaluated performance, and developed a high performing team. • Basic interview skills and enhanced staffing knowledge. • High school diploma or GED. • One or more years of customer service, preferably in a retail or sales environment. • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods. • At least 18 years of age • Legally authorized to work in the United States Physical Requirements: • Ability to lift ten pounds. • Ability to stand for extended periods of time. Training Requirements Employees must attend and complete 2-week New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training courses will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you are selected to move forward, you will be prompted with next steps. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our qualified candidates’ and employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status or characteristic protected by federal, state, or local law. Different makes us better.
Leading multiple retail store locations, supervising store managers, and driving sales performance. | High school diploma or higher, 5-7 years retail sales experience, 4 years supervisory experience, ability to travel 75%. | District Manager Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a rapidly changing environment. If you understand that leading, training, and recruiting for your store locations will help to continually increase profits, we are looking for you! Victra is the largest Verizon premium retailer in the United States. As a District Manager for Victra, you will lead approximately 10-15 individual store locations while supervising your sales team and providing mentorship and direction when needed. Compensation Base Pay: $72,984 - $82,984 Pay rates include base pay in the above range, with the opportunity to earn a monthly District Manager bonus. The average #all-in pay is $107568 per year for this role. What you'll be doing... Along with aiming to meet and exceed sales quotas monthly, you have a high level of energy that will build sales momentum. Your teams will look to your ability to lead by example and demonstrate excellent listening skills and solid decision-making skills. The ability to work well in a team environment and having a deep understanding of the competitive landscape is what your team will seek to drive your stores to success. You will also: • Focus on the continuous recruitment, promotion, retention, and termination of store employees while monitoring and manage district wide staffing levels. • Actively manage, train, coach, and supervise your Store Managers. • Work collaboratively with your Regional Sales Director on the status, progress, and needs of their district. • Ensure that location sales teams are always following policies and procedures of Victra. • Provide and model extraordinary services to ensure customer satisfaction. • Plan, identify, communicate, and delegate key responsibilities and practices to the store to ensure a smooth flow of operations within the district. • Analyze district sales results and trends to achieve increases and maximize sales. • Ensure each location maintains a high standard of merchandising, proper displays, and appearance. • Responsible for inventory shrinkage and security of district locations. • Collaborate with Store Managers on building excellent sales teams through identification of successful sales skills and behaviors. • Direct and coordinate the activities of the store sales staff to accomplish sales, productivity, and profit goals. • Clearly communicate objectives and priorities to Store Managers • Regularly visit all stores in your district to inspire, train, and motivate employees. • Personally audit each location under their control a minimum of one time per month • Evaluate training effectiveness and provide performance feedback. • Monitor and distribute inventory throughout your region. • Facilitate the implementation of new policies and procedures throughout your district • Communicate marketing and other operational needs to appropriate corporate departments. • Schedule and monitor employee time to ensure that company goals are appropriately met. • Other duties as assigned. Here's what we can offer you in exchange for your world-class work: • Paid Training • Premium Health, Dental, and Vision Insurance • Paid Maternity Leave • 401K Match • Tuition Reimbursement • 50% off Verizon Service • VNation Disaster Relief • Referral Bonus • Frequent Contests • Career Advancement Opportunities A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. What we're looking for... • High school diploma or GED • High School diploma, College degree preferred • 5-7 years of experience in Retail sales environment • 4 years in a leadership/supervisory role • At least 18 years of age • Legally authorized to work in the United States Physical Requirements • Ability to lift up to 10 pounds. • Ability to bend, squat and stretch for purposes of inventory and stocking. • Requirement to stand for long periods of time in order to provide the best customer service. (Unless accommodations are required/requested for an employee under the ADA) Travel Requirements • 75% travel Training Requirements All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Manage daily store operations, lead and motivate sales team, achieve sales targets, and ensure excellent customer experience. | Requires 1-2 years in customer service or leadership, retail or wireless industry experience, and management in a sales environment. | Store Manager Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest, Every Time. Our Store Managers exceed both store and personal sales targets. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your sales consultants and help them learn what it means to win at Victra. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration You will have an elevated level of accountability for all retail store functions and for communicating and implementing the company vision by directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced sales environment, focusing on optimizing customer and employee experience. You will also complete training courses and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction. This is an hourly role. On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it is done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for daily operational tasks and maintaining brand compliance. • Driving personal sales by following our EGET sales process • Leading your team by resolving customer issues and assisting with customer transactions. • Taking directions from District Manager on day-to-day operations. • Setting and sharing daily/weekly/monthly goals with sales teams. • Providing your team with training and mentoring to deliver outstanding customer experience by handling customer flow and store traffic and resolving customer escalations in timely manner as per company standards • Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments. • Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. • Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store. • Leading store merchandising and planogram compliance in accordance with company expectations. • Completing store opening and closing activities. • Collective responsibility on attaining store targets daily/weekly/monthly. Here is what we can offer you in exchange for your world-class work: • Paid Training • Premium Health, Dental, and Vision Insurance • Paid Maternity Leave • 401K Match • Tuition Reimbursement • Fifty percent off Verizon Service • Referral Bonus • Frequent Contests • Career Advancement Opportunities Compensation: Pay will include a base rate of $$17.73 /hour with uncapped earning potential through commission. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You are open to innovative ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you have succeeded when you and your team are delivering best experience and driving world class results. You will need to have: • Background in customer service within the retail, restaurant, or wireless industry preferred. • 1-2 years of experience in Customer Service or leadership role • Management experience in a commission-based sales environment. • Proven history of achieving challenging team and individual sales goals. • Balanced multiple opposing priorities in a multifaceted environment. • Set goals, evaluated performance, and developed a high performing team. • Basic interview skills and enhanced staffing knowledge. • High school diploma or GED. • One or more years of customer service, preferably in a retail or sales environment. • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods. • At least 18 years of age • Legally authorized to work in the United States Physical Requirements: • Ability to lift ten pounds. • Ability to stand for extended periods of time. Training Requirements Employees must attend and complete 2-week New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training courses will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you are selected to move forward, you will be prompted with next steps. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our qualified candidates’ and employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status or characteristic protected by federal, state, or local law. Different makes us better.
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