VIA

Architect and maintain secure cloud data infrastructure and develop resilient data pipelines with MLOps support. | Requires 5+ years in data-driven roles with strong Python, cloud infrastructure, and container orchestration experience. | VIA is making an impact, and so can you. Headquartered in Boston, Massachusetts, VIA is a mission-critical software company that enables organizations to share and analyze sensitive data at speed without compromising security or control. VIA’s decentralized architecture keeps data sovereign, while its agentic AI helps organizations solve critical challenges, and its military-grade security governs access. Designed for simplicity, rapid deployment, and disconnected environments, VIA makes sensitive data usable wherever the mission happens, even offline. The Department of War, Fortune 50 companies, and critical infrastructure companies around the globe trust VIA to help them solve their toughest analytics and digital security challenges. Learn more: solvewithvia.com. An impressive mission requires an equally impressive Senior Data Platform Engineer. As a Senior Data Platform Engineer at VIA, you'll bring together core data engineering skills with an interest in the DevOps side of things: Kubernetes, container insights, and resource allocation, alongside a solid understanding of our application logic, database queries, and data pipeline orchestration. Your day-to-day will include supporting application workflows and pipeline reliability, and helping us stay ahead of the scaling and observability challenges that come with growth. You will build the foundation that empowers our customers to harness AI for human-centric, data-driven decision-making. You will work cross-functionally with a high-performing team of data professionals, developers, DevOps, and Client Delivery specialists who are already pushing the boundaries of what's possible with AI. Individuals who excel in this role are motivated by solving complex data infrastructure and reliability challenges, holding a high bar for pipeline observability and system performance, and enjoy operating at the intersection of application logic and infrastructure. Are you ready to join us? Read more about our mission, team, and values here. In this role, you will: Architect & provision secure data infrastructure: Design, provision, and maintain cloud-based data storage and platform infrastructure using infrastructure-as-code (e.g., Terraform, Helm), optimizing schemas for multi-tenant environments while ensuring security and a high standard of trust and transparency Engineer and deploy data pipelines: Develop, deploy, and maintain resilient pipelines for both real-time streaming and batch processing, with deployment (CI/CD, IaC) as a top priority, ensuring seamless data flow from raw ingestion to production-ready applications Monitor and optimize infrastructure: Build monitoring and alerting systems to track data health and system performance, proactively identifying and remediating bottlenecks Support application workflows: Partner directly with the application team to troubleshoot database queries, pipeline logic, and data-related application issues as they come up Drive data governance and best practices: Contribute across teams to recommend tools, processes, and best practices for maintaining data health, integrity, and security Operationalize AI models: Support AI operations (MLOps) by managing versioning, containerization, and deployment of AI models Requirements What you will bring to this role: Experience: 5+ years of experience in a data-driven role Education: Bachelor’s or Master's degree in science, mathematics, engineering, or a data-driven field Core engineering: A strong foundation in Python (or equivalent) for scripting, automation, and tooling across the data platform Data architecture: Proven experience architecting scalable relational and non-relational (SQL/NoSQL) schemas Performance engineering: Expertise in maximizing system performance through advanced query tuning, strategic indexing, and execution plan analysis to eliminate technical bottlenecks Cloud & platform infrastructure: Hands-on experience with AWS data services (e.g., RDS, Aurora, Lambda) or Azure equivalents, plus infrastructure-as-code (Terraform and/or Helm) for provisioning and deploying data infrastructure Container orchestration & monitoring: Working knowledge of container build and orchestration tools (e.g., Kubernetes, Docker), and container-level observability (e.g., resource allocation, cluster health, container insights) Data orchestration: Experience building resilient pipelines using frameworks such as Dagster or Apache Airflow Systems thinking: A strong understanding of how data infrastructure integrates into the broader application architecture Professional standards: Experience with modern software development practices, including version control (Git), CI/CD pipelines, and infrastructure-as-code, with a demonstrated track record of deploying production systems What does it take to be a successful VIAneer? Let’s break it down, our VIAneers are: Self-motivated and passionate about leaving everything they touch better than how they found it Firm believers that people should love what they do and are eager to build a culture that enables them to do their best work Creative problem solvers who respectfully challenge the status quo in the pursuit of excellence People who lead discussions with curiosity and value diverse perspectives Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop their skills Strong team players who thrive in collaborative environments and celebrate the success of others Benefits What can VIA do for you? VIA offers competitive benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks: Compensation: This role offers a salary range of $145,000 - $190,000 USD per year 401K plan with up to 5% employer contribution Health: A fully funded, top-tier health benefits plan, including vision and dental coverage, fully covered from day one, for your whole family Family Support: Up to 24 weeks paid parental leave, a 4-week paid ramp-back program, and a $10K family forming benefit (covering fertility treatments, adoption, and surrogacy) Time off: Flexible Vacation Policy with no set annual limit or accrual period, Summer Fridays, and an extended holiday period in December Remote work: Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to three well-located offices, designed for collaboration and stocked with everything you could need Opportunities to work remotely from eligible locations for up to 2 months per year Growth: Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs, including VIA’s unrivaled leadership program A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA Transit: Benefits to support commuting costs Connection: In-person events to foster team bonding and collaboration across different teams Read more about our benefits and perks here. Our commitment to Diversity and Inclusion: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Hybrid

Lead design and development of secure, scalable microservices with strong engineering and CI/CD practices. | Bachelor's degree and 5+ years full-stack/backend experience with cloud microservices and modern API development. | VIA is making an impact, and so can you. Headquartered in Boston, Massachusetts, VIA is a mission-critical software company that enables organizations to share and analyze sensitive data at speed without compromising security or control. VIA’s decentralized architecture keeps data sovereign, while its agentic AI helps organizations solve critical challenges, and its military-grade security governs access. Designed for simplicity, rapid deployment, and disconnected environments, VIA makes sensitive data usable wherever the mission happens, even offline. The Department of War, Fortune 50 companies, and critical infrastructure companies around the globe trust VIA to help them solve their toughest analytics and digital security challenges. Learn more: solvewithvia.com. An impressive mission requires an equally impressive Senior Software Engineer. As a key technical contributor at VIA, you will be instrumental in architecting and constructing the pioneering, secure, and scalable software that underpins VIA's mission. You will directly influence how critical data is protected and shared, leveraging our advanced Web3, quantum-resistant technologies. This role offers a chance to significantly contribute by creating high-quality, secure software and tackling intricate data problems for individuals who are driven by innovation and dedicated to excellence. In this role, you will: Lead the Design and Development of Core Software Components: Architect and implement secure, reliable, and scalable microservices, applying deep understanding of software architecture principles and best practices. Integrate VIA’s Web3 components and privacy-preserving technologies to deliver cutting-edge features and innovative platform functionality. Champion and Implement Robust Engineering Processes and Automation: Define, document, and drive adoption of end-to-end software development lifecycle (SDLC) processes, ensuring clarity and efficiency from initial concept through deployment and maintenance. Spearhead the creation, development, and optimization of automation pipelines for continuous integration, testing, and deployment (CI/CD), ensuring efficient and reliable application releases. Ensure Software Quality, Reliability, and Performance: Develop and execute comprehensive automated testing strategies, including unit and integration tests, to deliver high-quality, robust software. Proactively monitor, troubleshoot, analyze, and optimize the performance of deployed applications, working to mitigate bottlenecks. Provide Technical Expertise and Facilitate Cross-Functional Collaboration: Serve as a subject matter expert and provide technical leadership in privacy and security, guiding project delivery and ensuring VIA’s solutions meet the highest standards. Clearly articulate complex software designs, architectural choices, and technical processes to diverse audiences, including technical peers and non-technical stakeholders. Collaborate effectively with various cross-functional teams to ensure alignment, solve problems, and achieve successful project outcomes. Drive Innovation and Continuous Improvement: Rapidly grasp new technical concepts and effectively apply this knowledge to address complex challenges and develop innovative solutions that meet customer needs. Continuously explore and thoughtfully integrate relevant advancements in privacy, cryptography, and distributed systems to contribute to VIA's cutting-edge products. Requirements What you will bring to this role: Bachelor’s degree or higher in computer science, mathematics, engineering, or science 5+ years of relevant full stack or backend development experience Strong experience with cloud-based software development in a microservices environment and cryptography techniques, including: Service mesh (Istio), zero trust architecture and observability Developing RESTful APIs (using frameworks such as FastAPI) secured by OAuth2/Auth Integrating asymmetric and/or symmetric encryption in applications Thorough working knowledge of data structures, algorithms, databases (SQL and NoSQL), and in-memory data storageExtensive knowledge of parallel processing, message brokers, and/or distributed task queues Working knowledge of Docker containers and Helm charts Previous experience leading an Agile team of developers a plus: Proven on-time delivery of multiple quality software projects Ability to advocate for technical excellence, maintaining the highest standard of software engineering practices Model an ability to identify blockers and use critical thinking to provide creative solutions Proficiency in documentation and the desire to clearly communicate technical processes to both non-technical and technical audiences. Exposure to the following a plus: IETF RFCs, blockchain systems, zero-knowledge proofs What does it take to be a successful VIAneer? Let’s break it down, our VIAneers are: Self-motivated and passionate about leaving everything they touch better than how they found it Firm believers that people should love what they do and are eager to build a culture that enables them to do their best work Creative problem solvers who respectfully challenge the status quo in the pursuit of excellence People who lead discussions with curiosity and value diverse perspectives Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop their skills Strong team players who thrive in collaborative environments and celebrate the success of others Benefits What can VIA do for you? VIA offers competitive benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks: Compensation: This role offers a salary range of $160,000-$190,000 USD per year 401K plan with up to 5% employer contribution Health: A fully funded, top-tier health benefits plan, including vision and dental coverage, fully covered from day one, for your whole family Family Support: Up to 24 weeks paid parental leave, a 4-week paid ramp-back program, and a $10K family forming benefit (covering fertility treatments, adoption, and surrogacy) Time off: Flexible Vacation Policy with no set annual limit or accrual period, Summer Fridays, and an extended holiday period in December Remote work: Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to three well-located offices, designed for collaboration and stocked with everything you could need Opportunities to work remotely from eligible locations for up to 2 months per year Growth: Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs, including VIA’s unrivaled leadership program A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA Transit: Benefits to support commuting costs Connection: In-person events to foster team bonding and collaboration across different teams Read more about our benefits and perks here. Our commitment to Diversity and Inclusion: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Hybrid

Lead daily onsite operations ensuring safe and reliable transportation services and coordinate between city partners, drivers, and central teams. | Operational experience in people management, logistics, or customer service with onsite work capability in St. Louis. | Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Field Manager on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience. **This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.** What You’ll Do: Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation. Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service. Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service. Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements. Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience. Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life. Who You Are: Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work. Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through. Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen. Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences. Mission driven, motivated by expanding access to transportation and improving how communities move. Based in the St. Louis area, ready to be onsite 4–5 days a week. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $65,000 - $75,000 / per year. We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Lead launch pipeline and manage operational transitions including technology and partner relationships. | 10+ years leadership experience with consulting and operating roles, bachelor's degree required, MBA preferred. | Via is using technology to transform public transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. Via is hiring a Director of Launch & Operations to lead part of our North American launch pipeline. This is a significant leadership role: you will start out by directly managing a launch portfolio and a team of Launch Managers. You will sit at the intersection of operational strategy and execution, launching a growing pipeline of new, complex services across markets. For each launch, you and your team lead a transit network transformation; taking full ownership of the technology and operational transition, service performance, partner relationships, and a 30+ person frontline team of local managers, operations staff, and drivers. You will be building new operational systems from the ground up, not just managing existing ones. The decisions you make here will shape how the market runs for years. This is a unique leadership opportunity for anyone who is eager to lead a high performing team and launch high-stakes, high-visibility, and high-impact new markets at Via. The role is excellent for a generalist looking for a leadership role in strategy, operations and product/technology. This role requires a willingness to travel up to 25% of the time. What You’ll Do: Leadership & people management Lead, coach, and develop a team set clear expectations, cadence, and accountability Build leadership depth: hire, promote, and performance-manage talent Foster a culture of success, operational excellence, and partner trust across the expansion team Launch & performance ownership Own a portfolio of new launches, ensuring each service is launched on time meeting partner expectations and internal KPIs Provide strategic oversight on launch quality, ensuring KPIs spanning on-time performance, rider satisfaction, safety and cost efficiency Define processes to continuously improve technology implementation and operational launches Partner & stakeholder management Serve as a senior operational counterpart to agency leadership on high-stakes launches Build trust through thoughtful change management, transparent performance reporting, proactive communication, and credible remediation when service misses occur Navigate complex regulatory and contractual environments Cross-functional leadership Partner with Operational, Commercial, Legal, Product and Finance teams to ensure high-quality execution of launch portfolio Provide guidance on product roadmap priorities based on launch and front-line observations Who You Are: Proven experience in a leadership role and 10+ years of experience, ideally with a combination of consulting and operating experience An operator’s mindset, balancing high-level strategy with hands-on execution, readily diving into the weeds to unblock complex launch bottlenecks Track record leading high-growth or transformation environments—scaling teams, launching new lines of business, or integrating acquisitions/service expansions Excellent interpersonal and communication skills, capable of working with and influencing stakeholders at all levels Analytical and problem-solving skills, you don’t accept the status quo and are always looking for creative solutions Strong comfort working in a fast paced environment, operating in ambiguity, managing multiple tasks simultaneously, and taking on responsibility Hold a Bachelor’s Degree with a record of exceptional academic and professional achievement (MBA preferred) Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $180-$220k / year + attractive RSU package We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Manage partner relationships, analyze service data, and drive contract renewals and service expansions. | 4+ years client-facing experience, strong quantitative skills, entrepreneurial relationship builder, and team player. | Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Partner Success Manager at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it, from complex renewals to service expansions. At Via, partner success is how we make sure our technology translates into real impact. This is an individual contributor role at the heart of that mission, and you’ll be working alongside talented, collaborative, and like-minded colleagues who are passionate about making public transit better. About the Role: • Own the success of transportation systems in your partners' cities, serving as the primary point of contact for executive city and agency leadership • Act as a trusted advisor to partners, helping translate their operational realities and community needs into concrete service improvements and revenue opportunities • Build deep, long-term relationships with partners by identifying pain points, providing solutions, and recognizing opportunities for service growth • Analyze service performance data on a daily, weekly, and long-term basis to deliver actionable recommendations that improve quality, efficiency, and growth • Negotiate complex, multi-year contract renewals and service expansions that increase year-on-year revenue across your portfolio • Advocate internally for your partners, championing new products and capabilities that expand the size and scope of their services About You: • 4+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company • Quantitatively inclined and data savvy; you draw quick, insightful conclusions from complex data sets and turn raw numbers into clear, actionable recommendations • An entrepreneurial relationship builder who stays calm and considered in politically sensitive, high-stakes situations • A reliable self-starter with a growth mentality; you thrive in fast-paced environments and aren't deterred by setbacks or pivots • An excellent team player who views success as a collective effort and takes pride in mentoring others while delivering as a strong individual contributor Compensation and Benefits: • Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable • Base Salary Range: $85,000 - $110,000 • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?