Veza Technologies, Inc.

Own and manage a portfolio of enterprise customers, ensuring successful outcomes, renewal, and expansion, while engaging with senior stakeholders and coordinating cross-functional teams. | Extensive experience managing complex enterprise SaaS accounts, proven ability to drive renewals and expansion, strong executive communication skills, and risk management capabilities. | The Senior Customer Success Manager is responsible for the end-to-end success of a defined portfolio of enterprise customers. This role carries direct accountability for customer outcomes, including executive alignment, realized business value, platform adoption, renewal readiness, and expansion identification. Operating with extreme ownership, this leader brings structure to complex environments, drives measurable results, and orchestrates internal resources without requiring direction. We hire builders and owners–not coordinators. This is a leadership-caliber individual contributor role deployed against a limited number of accounts to enable deeper executive engagement and measurable customer outcomes. Role Scope Own a portfolio of approximately 8–10 strategic enterprise customers Operate within a high-touch engagement model where depth of partnership is prioritized over volume Engage regularly with CIO, CISO, and senior technology leadership Directly influence renewal outcomes, expansion opportunities, and executive satisfaction Support customers operating in complex, highly integrated environments Identify material risk multiple quarters ahead of renewal cycles and drive coordinated mitigation Core Responsibilities Extreme Ownership of Customer Outcomes Serve as the accountable leader for the health, trajectory, and commercial posture of each assigned customer. Establish clear success criteria and align internal execution accordingly. Drive customers from deployment to durable operational reliance. Orchestrate the resources required to achieve customer outcomes. Treat each customer as a business, balancing advocacy with commercial responsibility. Executive Engagement Build trusted advisor relationships with CIO, CISO, and senior stakeholders. Deliver Executive Business Reviews grounded in measurable business outcomes. Align platform capabilities to strategic initiatives such as security posture, regulatory readiness, and operational resilience. Guide executive decision-making through insight and credible challenge when necessary. Value Realization Build and govern multi-year Success Plans for every strategic account. Translate product capabilities into quantified business impact. Ensure customers achieve the outcomes that justified their investment. Develop referenceable advocates through demonstrated value. Renewal Predictability Own renewal posture across the portfolio with no late-stage surprises. Inspect leading indicators including adoption depth, executive engagement, and realized value. Communicate risk early with a clear mitigation strategy and path to resolution. Risk Management & Account Health Leadership Bring rigor and objectivity to evaluating account health. Proactively identify erosion signals and mobilize cross-functional teams before issues escalate. Develop and execute disciplined recovery strategies when required. Deliver difficult messages when necessary to protect long-term outcomes. Maintain high forecast accuracy for assigned accounts. Cross-Functional Partnership Operate as the accountable leader for customer outcomes while partnering closely with Account Executives and Solution Engineers across the customer lifecycle. Align commercial strategy with the Account Executive to support retention and expansion. Partner with Solution Engineers on technical strategy, ensuring deployments support defined success criteria. Lead integrated account planning across Sales, Solutions, and Customer Success. Foster a one-team approach focused on long-term customer value rather than functional handoffs. While execution is shared, accountability for customer outcomes remains clear. Internal Execution & Governance Coordinate Sales, Professional Services, Support, Product, and partner teams Establish governance frameworks that drive accountability and transparency Remove obstacles and maintain execution momentum across large programs Operate effectively within highly matrixed customer organizations Required Experience 8-12+ years managing complex enterprise customers within SaaS or platform organizations Demonstrated ownership of large, multi-threaded accounts with executive visibility Proven experience driving renewals, expansion, and long-term customer value Strong business and financial acumen with the ability to connect adoption to ROI Executive-level communication skills and presence Comfortable operating in ambiguous, high-stakes environments Track record of proactively identifying risk and driving resolution Nice to Have: Identity/Security Domain Experience supporting identity, security, governance, or other mission-critical enterprise platforms is beneficial but not required. Relevant exposure may include: Identity Governance & Administration Privileged Access Management Access certifications / User Access Reviews Compliance initiatives (SOX, ISO, NIST, SOC 2) Zero Trust programs Security transformation efforts Example ecosystems include ServiceNow, Okta, SailPoint, CyberArk, Ping, Saviynt, and Microsoft Entra. Domain expertise can be learned. Ownership cannot. What Success Looks Like in the First 12 Months Establish executive relationships across the assigned portfolio within the first two quarters Implement structured Success Plans for every strategic account Deliver Executive Business Reviews tied directly to customer business outcomes Maintain predictable renewal posture with clear risk visibility Identify expansion opportunities through demonstrated value Develop referenceable customer advocates Operating Principles Extreme ownership is expected Problems are surfaced early, not explained late Disagreement is acceptable; lack of clarity is not Customer advocacy and commercial accountability are equally important We operate as one account team with shared goals and clear accountability The compensation for this role depends on several factors such as the candidate's skills, qualifications, experience, and work location. For candidates offered a position at the posted job level, the provided range is the expected base salary. This does not include any additional variable compensation, such as commission. Compensation Disclosure $140,000—$200,000 USD Our Culture We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following: Ownership Mindset Act with Integrity Guardians of our Customers Opinionated Humility Build Trust, Earn Trust At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package. Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com About Veza Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.

Design, develop, and maintain backend product features focusing on APIs and microservices, collaborating with cross-functional teams to build scalable identity and access management solutions. | 5+ years backend development experience with Java or Go, strong microservices and REST API skills, cloud platform experience (AWS/Azure/GCP), familiarity with IAM, containerization, and excellent problem-solving and communication skills. | We are looking for a passionate Senior Software Engineer, Backend who will play a key role in designing, developing, and maintaining product features of Veza's flagship offering, Access Security. You will collaborate closely with cross-functional teams to implement robust and scalable solutions that meet the evolving needs of our customers. This is an exciting opportunity to contribute to the growth and success of a high-impact startup while working on cutting-edge technologies in the field of Identity and Access Management. You have: Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Experience: Proven 5+yrs in backend software development, with a focus on APIs, Microservices Architecture or related areas Strong proficiency in one or more programming languages, such as Golang, Java. Experience designing and implementing RESTful APIs and Microservices Architectures. Experience with cloud platforms, such as AWS, Azure, or Google Cloud Platform, and familiarity with IAM services and features. Innate love for Distributed Systems (designing, developing, debugging, monitoring) Others: Experience with Containerization and Orchestration technologies, such as Docker and Kubernetes, is a plus. Knowledge of database technologies (SQL and NoSQL), caching mechanisms, and scaling systems. Excellent problem-solving skills, attention to detail, and ability to work independently and collaboratively in a fast-paced environment. Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. Strong sense of Product feature Ownership – from Ideation to Deployment Our Culture We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following: Ownership Mindset Act with Integrity Guardians of our Customers Opinionated Humility Build Trust, Earn Trust At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package. Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com About Veza Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.

Design, develop, and maintain backend product features with a focus on scalable microservices and APIs in a fast-paced startup environment. | 5+ years backend development experience, proficiency in Java or Go, experience with microservices, REST APIs, cloud platforms (AWS/Azure/GCP), and containerization technologies. | We are looking for a passionate Senior Software Engineer, Backend who will play a key role in designing, developing, and maintaining product features of Veza's flagship offering, Access Security. You will collaborate closely with cross-functional teams to implement robust and scalable solutions that meet the evolving needs of our customers. This is an exciting opportunity to contribute to the growth and success of a high-impact startup while working on cutting-edge technologies in the field of Identity and Access Management. You have: • Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. • Experience: Proven 5+yrs in backend software development, with a focus on APIs, Microservices Architecture or related areas • Strong proficiency in one or more programming languages, such as Golang, Java. • Experience designing and implementing RESTful APIs and Microservices Architectures. • Experience with cloud platforms, such as AWS, Azure, or Google Cloud Platform, and familiarity with IAM services and features. • Innate love for Distributed Systems (designing, developing, debugging, monitoring) Others: • Experience with Containerization and Orchestration technologies, such as Docker and Kubernetes, is a plus. • Knowledge of database technologies (SQL and NoSQL), caching mechanisms, and scaling systems. • Excellent problem-solving skills, attention to detail, and ability to work independently and collaboratively in a fast-paced environment. • Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. • Strong sense of Product feature Ownership - from Ideation to Deployment Our Culture We're driven to build a strong company culture and are looking for individuals with solid alignment with the following: • Ownership Mindset • Act with Integrity • Guardians of our Customers • Opinionated Humility • Build Trust, Earn Trust At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package. Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com About Veza Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.

Lead and build the revenue enablement function by developing and executing sales enablement strategies, onboarding programs, training, and managing enablement tools to improve sales productivity and alignment across GTM teams. | 10+ years in sales enablement or related GTM roles with 5+ years leadership, experience designing enablement programs in SaaS, deep knowledge of sales methodologies, strong program management, enablement platform expertise, and executive presence. | About the Role: We’re looking for a strategic and execution-oriented Director to build and lead our Revenue Enablement function. This is a high-impact role that will own the strategy and delivery of sales enablement programs across the GTM organization. You’ll be responsible for onboarding, continuous learning, methodology adoption, and sales readiness, partnering closely with Sales, Marketing, RevOps, and Product to drive revenue productivity. This role is ideal for a BUILDER who thrives in a fast-paced, evolving environment. You should be just as comfortable crafting strategy with executive leadership as you are rolling up your sleeves to deliver training, develop content, or measure enablement performance. This role offers high visibility, leadership opportunity, and the ability to shape how our revenue teams learn, grow, and win. Core Responsibilities Own and evolve the revenue enablement function, including onboarding, methodology training, and role-specific development across Sales and Customer Success Develop and execute the overall enablement strategy aligned to company and GTM priorities Deliver and continuously refine onboarding programs for Sales, CS, and Partner-facing roles using LMS, CMS, and in-field coaching Build learning programs across core GTM skills — discovery, qualification, competitive positioning, objection handling, negotiation, and closing Partner with RevOps and Sales to define KPIs for enablement effectiveness (e.g. ramp time, attainment, productivity) and measure program impact Lead enablement initiatives that support major GTM changes — product launches, pricing updates, process changes, and tool rollouts Translate long-term business goals into quarterly execution plans, working cross-functionally to drive alignment and accountability Manage enablement tools (LMS, CMS, readiness platforms) to ensure structured learning delivery and usage tracking Act as a trusted advisor to GTM leadership on performance gaps and talent development opportunities Enablement Program & Tool Ownership Design and maintain scalable onboarding frameworks, modular training paths, and role-specific content across the sales journey Manage the enablement tech stack (LMS, CMS, call coaching, sales readiness tools) with RevOps and IT Partner with Product Marketing and Product to ensure enablement content reflects latest messaging, competitive insights, and product capabilities Drive knowledge retention through certifications, reinforcement sessions, manager toolkits, and performance coaching frameworks Leverage learning analytics and rep performance data to guide program prioritization and coaching Collaboration & Leadership Partner with Sales, CS, Product Marketing, Channel, and RevOps to ensure enablement programs are aligned to key GTM initiatives Collaborate with HR/People teams to align enablement with broader talent development and career pathing strategies Represent the Enablement function in executive forums and provide insight into field readiness, training ROI, and skills development Facilitate cross-functional planning sessions, QBR training tracks, and field manager enablement What We’re Looking For 10+ years in Sales Enablement, Sales, or related GTM roles, with 5+ years in a leadership capacity Proven success designing and delivering enablement programs at fast-growing SaaS companies Deep understanding of B2B sales cycles, methodologies (e.g. MEDDPICC, Challenger, SPIN), and field team dynamics Strong program management skills with the ability to manage complex projects across stakeholders and systems Excellent facilitation and communication skills with experience coaching at the executive and field level Experience with enablement platforms (Allego, Highspot, Mindtickle, Lessonly, etc.) and CRM/SFDC familiarity Executive presence and ability to influence senior leaders Passion for teaching, coaching, and scaling team performance Bonus Points Experience building enablement programs from the ground up at enterprise software firms Admin experience with tools like Gong, Clari, Outreach, and Salesforce Experience integrating enablement into onboarding, promotions, and performance management programs The compensation for this role depends on several factors such as the candidate's skills, qualifications, experience, and work location. For candidates offered a position at the posted job level, the provided range is the expected base salary. This does not include any additional variable compensation, such as commission. Compensation Disclosure $205,000—$255,000 USD Our Culture We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following: Ownership Mindset Act with Integrity Guardians of our Customers Opinionated Humility Build Trust, Earn Trust At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package. Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com About Veza Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.

Design, develop, and build integrations with various services while ensuring high performance, scalability, and reliability. Lead a team of backend engineers and drive the technical direction for projects. | Candidates should have a Bachelor's or Master's degree in a related field and a minimum of 5 years of experience in backend software development. Strong proficiency in programming languages and experience with cloud platforms and database technologies are essential. | About the job About the opportunity: We are looking for a passionate Principal-level Software Engineer, you will play a key role in designing, developing, and maintaining product features of our IAM platform for our Integrations. You will collaborate closely with cross-functional teams to implement robust and scalable solutions that meet the evolving needs of our customers. This is an exciting opportunity to contribute to the growth and success of a high-impact startup while working on cutting-edge technologies in the field of identity and access management. The Integrations team builds the services which ingest data from external integrations (e.g. AWS, Okta) into the Veza platform, enabling Veza's suite of next-gen features across our wide (and widening!) array of supported integrations. You will be exposed to a breadth of software products and have the opportunity to dig deep into large and complex data systems as you determine an efficient, yet comprehensive way to represent each integration's unique access relationships in Veza's data model. You will also drive the scalable way of adding integrations leveraging the latest AI/ML models. Veza can only do what its integrations enable; you will work closely with all other engineering teams as you enable them to consume your integrations' data and provide advanced tools to allow our customers to easily manage their entire Enterprise ecosystem. You will: Design, develop, and build integrations with services like AWS, GCP, Azure and resources like Box, Hashicorp, Databricks. These integrations have to be built ensuring high performance, scalability, and reliability. Lead a team of backend software engineers, providing mentorship and guidance to help them grow their skills and expertise. Drive the technical direction for assigned projects, defining architecture, design patterns, and best practices. Drive the technical approach for a scalable way of adding integrations leveraging the latest AI/ML models. Working with PM/SE/Support & Customers on requirements, engineering/writing connectors, fielding EACs and feature request You have: Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Experience:Proven experience minimum 5+yrs in backend software development, with a focus on data modeling, data management, identity, security, or related areas. Strong proficiency in one or more programming languages, such as Golang, Java. Experience designing and implementing RESTful APIs and microservices architectures. Experience in optimization, building of databases, storage layers, or distributed systems. Experience with building pluggable software modules that allows code decouplings. Experience with cloud platforms, such as AWS, Azure, or Google Cloud Platform. Knowledge of database technologies (SQL and NoSQL), caching mechanisms, and distributed systems. Experience with containerization and orchestration technologies, such as Docker and Kubernetes, is a plus. Excellent problem-solving skills, attention to detail, and ability to work independently and collaboratively in a fast-paced environment. Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. The compensation for this role depends on several factors such as the candidate's skills, qualifications, experience, and work location. For candidates offered a position at the posted job level, the provided range is the expected base salary. This does not include any additional variable compensation, such as commission. Compensation Disclosure $184,800—$240,000 USD Our Culture We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following: Ownership Mindset Act with Integrity Guardians of our Customers Opinionated Humility Build Trust, Earn Trust At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package. Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com About Veza Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.